Communications Templates
This folder contains templates for client and internal communications. Use these templates to maintain consistent, professional communication across all Brainforge engagements.
Templates Included
| Template | Purpose | When to Use |
|---|---|---|
email-update-template.md | Client status updates and follow-ups | Weekly or milestone updates |
slack-notes-template.md | Running documentation of async conversations | Capturing important Slack threads |
email-communication-standards.md | Standards for calendar titles, meeting links, and client email writing | Any Gmail/Calendar client communication workflow |
How to Use These Templates
Client Email Updates
- Copy
email-update-template.mdto your client repo’s/emails/folder. - Name the file with the date:
YYYY-MM-DD_update_topic.md. - Fill in the sections with project-specific content.
- Review for tone and completeness before sending.
Weekly Kick-Off Updates
To generate weekly kick-off updates (last week’s achievements + this week’s focus) for one or more clients: follow the SOP standards/04-prompts/weekly-kick-off-update-sop.md and run the Cursor command .cursor/commands/weekly-kick-off-update.md (or say “Run weekly kick-off update” in chat). The agent will ask for target client(s), then for each client gather Linear and recent transcripts, save a draft to knowledge/clients/{client}/meeting-notes/YYYY-MM-DD_weekly-kick-off-update.md, and output a Slack-formatted summary in the chat for copy-paste. Structure follows the email-update template adapted for kick-off format (concise summary; no Linear ticket IDs in client-facing text).
Slack Notes
- Copy
slack-notes-template.mdto your client repo’s/slack_notes/folder. - Name the file descriptively:
running_slack_messages.mdorYYYY-MM-DD_topic.md. - Add important messages as they occur.
- Periodically synthesize into meeting notes or the Discovery Wiki.
Best Practices
Email Communications
- Keep updates concise, one page maximum.
- Lead with the most important information.
- Include specific next steps with owners and dates.
- Use bullet points for easy scanning.
- Proofread for clarity and professionalism.
Slack Documentation
- Capture context, not just the message.
- Note who said what and when.
- Link to related documents or threads.
- Flag decisions and action items clearly.
- Review weekly and transfer important items to permanent documentation.
Questions
If you have questions about these templates or want to propose improvements, discuss with the team.