M&A LOI Playbook (Execution Required)
Purpose: convert diligence findings into an LOI that is executable, downside-protected, and aligned to Brainforge’s planner-orchestrator stage gates.
Use this with:
ma-workflow-and-triggers.mdma-workflow-c-delivery-integration.mdma-target-screening-contract.mdma-sign-off-checklist.mdma-guardrails-and-change-control.mdma-zero-cash-offer-structure.mdolivo-indicative-terms-fast-track.md(active pilot case artifact)
1) Planner-orchestrator integration
This playbook is the required LOI module for diligence -> loi in the orchestrator workflow.
Mode behavior:
- Audit mode: validate LOI readiness gaps; no external terms sent.
- Plan mode: produce option set, downside cases, and approval packet.
- Execute mode: issue approved LOI, run exclusivity timeline, and manage variance log.
Stage gate policy:
- no LOI may be issued without this playbook completed
- no stage advancement if critical unknown count is greater than zero
1A) First-principles objective (generalizable)
This playbook is designed to be reusable across tuck-in deals with one core objective:
- acquire transferable client-book value that Brainforge can retain and grow inside existing service lines
Decision principles:
- price risk up front using objective gates
- prioritize integration readiness over deal speed
- tie contingent value to outcomes Brainforge can operationally execute
- require operating-fit to current direction and available delivery capacity
Pilot application rule:
- use the active pilot lane (currently Olivo) as the proving ground, then codify lessons back into this base playbook.
2) Required inputs before LOI drafting
Minimum inputs:
- completed screening scorecard and threshold pass
- QoE-lite pack (or equivalent financial validation)
- concentration table (top 10 clients, top 1 and top 3 shares)
- founder dependency map (revenue and relationships tied to founder)
- contract assignability scan (change-of-control constraints)
- draft Day 1 and Day 100 integration plan
- top 10 “deal can die” risk register
Input sufficiency rule:
- if any required input is missing, LOI status stays
planand cannot move toexecute
3) LOI term architecture (concrete defaults)
For sub-1M book-transfer deals, use these default ranges unless exception is approved.
3.1 Valuation anchor and quality adjustment
- anchor multiple (sub-$5M revenue agencies):
3.0x-4.0x TTM EBITDA - base anchor for standard fit:
3.5x - quality adjustment range:
-0.50x to +0.25x - hard cap under standard policy:
4.0x(exceptions require CEO + Finance approval)
3.2 Consideration mix defaults
Use seller-choice ladder (same definitions across options):
| Option | Certainty profile | Performance note | Earnout | Holdco equity/rollover |
|---|---|---|---|---|
| A | certainty-biased | 55%-65% | 25%-35% | 0%-10% |
| B | balanced (default) | 45%-55% | 35%-45% | 5%-15% |
| C | upside-biased | 35%-45% | 40%-55% | 10%-20% |
All options:
- tie payouts to collected revenue and retention gates
- include explicit payout cap, term, and step-down formula
3.3 Term and measurement defaults
- earnout/performance term: 24-36 months standard
- fast-track small-book variant: 12-18 months target, 24 months hard stop
- measurement cadence: monthly true-up, quarterly reconciliation
- reporting source of truth: Brainforge invoicing and collections system
3.4 Retention and growth gate defaults
- GRR
< 85%: payout pause - GRR
85%-89%: partial payout (default 70%) - GRR
>= 90%: full payout eligibility - optional growth kicker on incremental collected revenue above baseline
3.5 Margin and concentration protections
- payout ceiling default: max
55%of monthly gross profit on transferred accounts - concentration protection:
- top-1 client
> 30%requires additional earnout weighting and stricter payout gates - top-1 client
> 40%requires exception memo and CEO approval
- top-1 client
4) LOI non-negotiable term set
Every LOI must include explicit language (or schedules) for:
- Purchase economics
- methodology (EBITDA or transferred-revenue framework)
- option ladder with one selected “preferred” and one fallback
- caps, floors, and step-down mechanics
- Working capital and cash normalization
- peg approach and adjustment method
- treatment of deferred revenue, owner add-backs, and non-recurring expenses
- explicit authority for dispute resolution and final calculation source
- Exclusivity and process
- exclusivity period default: 45-60 days
- extension rule: only if both parties complete documented diligence milestones
- required diligence artifact list with due dates
- Legal-risk framing (headline LOI level)
- reps/warranties scope summary
- indemnity framework concept (cap/basket/survival bands to be finalized in definitive docs)
- escrow/holdback concept if needed
- Transition and operating model
- founder role and time commitment
- key-team retention expectations
- decision rights during transition period (including hiring/firing and client ownership boundaries)
- Integration guardrails
- Day 1 plan owner and timeline
- Day 100 integration milestones and KPIs
- constraints on actions that can impair earnout fairness
- required Workflow C cooperation obligations for service-line integration
- Workflow C performance alignment
- define what portion of contingent consideration is linked to Workflow C outcomes
- define objective milestones for:
- operator/GM lane activation
- account handoff completion
- service-line attachment and expansion plan launch
- define measurement owner and dispute-resolution path
- Closing conditions and walk-away rights
- mandatory conditions to close
- explicit buyer and seller walk-away triggers
5) Redline positions and fallback hierarchy
Use this hierarchy in negotiation:
- Tier 1 (must keep): downside protection terms
- payout gates, concentration protections, assignability protections, reporting authority
- Tier 2 (tradeable with compensation): timing and tranche shape
- term length, payout cadence, equity percent
- Tier 3 (most flexible): presentation preferences
- option naming, sequencing of deliverables, communication language
Never concede Tier 1 protections without written exception approval.
Workflow C rule:
- for tuck-in deals intended to extend existing service lines, do not concede Workflow C cooperation obligations without executive exception approval.
6) Approval packet format (required output)
Before sending LOI externally, produce a single packet with:
- LOI one-page summary
- selected option
- valuation logic
- key protection terms
- Option comparison table
- Option A / B / C payout outcomes (downside/base/upside)
- Sensitivity table
- retention and growth sensitivities
- concentration stress test
- Top 10 risk register
- owner, early signal, mitigation, escalation trigger
- Decision request
- approver signatures and timestamp
Required approvers:
- Deal Lead
- Finance Lead
- Legal/Operations Lead
- Delivery/Integration Lead
- CEO or delegated final approver
7) Sign/no-sign rubric (hard gate)
Sign only if all are true:
- downside case still meets minimum return requirements
- no critical unknowns in diligence essentials
- founder and integration incentives are not in conflict
- close timeline is realistic under exclusivity terms
- internal owner capacity is confirmed for close and first 100 days
If any fail:
- do not issue LOI
- revise terms or re-open diligence
- re-approve through packet flow
8) Post-LOI control loop
After LOI signature:
- maintain a variance log (LOI term vs current negotiated term)
- classify each variance: economics, legal risk, integration feasibility, timeline
- escalate any material variance within 24 hours to approvers
- require re-approval for any variance that weakens downside protection
Goal:
- LOI terms should survive to definitive agreements unless evidence-based diligence findings require change.
9) Active application lane: Olivo pilot deal
This section converts the general playbook into concrete actions for the current Olivo pilot evaluation.
9.1 Deal profile (current)
- target type: founder-led product analytics book transfer
- likely size: sub-$1M annual revenue
- growth context: limited outbound; referral/channel concentration risk
- stated seller intent: open to transition and potential buyout under the right structure
9.2 Recommended LOI path for Olivo pilot
Use fast-track, seller-choice ladder with balanced option as default:
-
preferred option (B, balanced):
- performance note: 45%-55%
- earnout: 35%-45%
- holdco equity: 5%-10% optional
- term: 12-18 months target, 24 months hard stop
- base share reference: 22%-28% of retained transferred revenue
- growth kicker reference: 10%-15% on incremental transferred-account revenue
-
fallback option (A, certainty-biased):
- larger performance note and lower upside kicker
- useful if seller prefers payout certainty over second-bite upside
9.3 Olivo-pilot LOI must-address items
- account transfer perimeter and schedule (named account list in schedule)
- contract assignment/consent plan by account
- role charter:
- full-time Brainforge leadership role OR transition-only scope
- no ambiguous “employee plus separate external book” operating model without explicit conflict rules
- data source authority for payout calculations
- client communication plan for transfer and continuity
- Workflow C milestones tied to contingent value:
- GM lane activation in product analytics service line
- account handoff completion for Tier A/B accounts
- delivery-structure mapping and expansion motion launch
9.4 Olivo pre-LOI checklist (execution now)
Complete before any LOI send:
- Gather and validate:
- trailing 12-month account-level revenue by month
- account-level churn and retention
- top-client concentration and dependency map
- contract assignability flags
- Build economics:
- Option A/B/C payout model
- downside/base/upside scenarios
- concentration stress case
- Build transition package:
- founder role and authority matrix
- key account handoff plan
- Day 1 and Day 100 milestones
- Approvals:
- issue packet to required approvers
- capture sign-off record in deal room
10) Exception handling
Any exception to term ranges, payout protections, or guardrails requires:
- written exception rationale
- quantified upside/downside impact
- mitigation owner and timeline
- explicit approval from CEO + Finance Lead + Legal/Operations Lead