M&A LOI Playbook (Execution Required)

Purpose: convert diligence findings into an LOI that is executable, downside-protected, and aligned to Brainforge’s planner-orchestrator stage gates.

Use this with:

  • ma-workflow-and-triggers.md
  • ma-workflow-c-delivery-integration.md
  • ma-target-screening-contract.md
  • ma-sign-off-checklist.md
  • ma-guardrails-and-change-control.md
  • ma-zero-cash-offer-structure.md
  • olivo-indicative-terms-fast-track.md (active pilot case artifact)

1) Planner-orchestrator integration

This playbook is the required LOI module for diligence -> loi in the orchestrator workflow.

Mode behavior:

  • Audit mode: validate LOI readiness gaps; no external terms sent.
  • Plan mode: produce option set, downside cases, and approval packet.
  • Execute mode: issue approved LOI, run exclusivity timeline, and manage variance log.

Stage gate policy:

  • no LOI may be issued without this playbook completed
  • no stage advancement if critical unknown count is greater than zero

1A) First-principles objective (generalizable)

This playbook is designed to be reusable across tuck-in deals with one core objective:

  • acquire transferable client-book value that Brainforge can retain and grow inside existing service lines

Decision principles:

  • price risk up front using objective gates
  • prioritize integration readiness over deal speed
  • tie contingent value to outcomes Brainforge can operationally execute
  • require operating-fit to current direction and available delivery capacity

Pilot application rule:

  • use the active pilot lane (currently Olivo) as the proving ground, then codify lessons back into this base playbook.

2) Required inputs before LOI drafting

Minimum inputs:

  • completed screening scorecard and threshold pass
  • QoE-lite pack (or equivalent financial validation)
  • concentration table (top 10 clients, top 1 and top 3 shares)
  • founder dependency map (revenue and relationships tied to founder)
  • contract assignability scan (change-of-control constraints)
  • draft Day 1 and Day 100 integration plan
  • top 10 “deal can die” risk register

Input sufficiency rule:

  • if any required input is missing, LOI status stays plan and cannot move to execute

3) LOI term architecture (concrete defaults)

For sub-1M book-transfer deals, use these default ranges unless exception is approved.

3.1 Valuation anchor and quality adjustment

  • anchor multiple (sub-$5M revenue agencies): 3.0x-4.0x TTM EBITDA
  • base anchor for standard fit: 3.5x
  • quality adjustment range: -0.50x to +0.25x
  • hard cap under standard policy: 4.0x (exceptions require CEO + Finance approval)

3.2 Consideration mix defaults

Use seller-choice ladder (same definitions across options):

OptionCertainty profilePerformance noteEarnoutHoldco equity/rollover
Acertainty-biased55%-65%25%-35%0%-10%
Bbalanced (default)45%-55%35%-45%5%-15%
Cupside-biased35%-45%40%-55%10%-20%

All options:

  • tie payouts to collected revenue and retention gates
  • include explicit payout cap, term, and step-down formula

3.3 Term and measurement defaults

  • earnout/performance term: 24-36 months standard
  • fast-track small-book variant: 12-18 months target, 24 months hard stop
  • measurement cadence: monthly true-up, quarterly reconciliation
  • reporting source of truth: Brainforge invoicing and collections system

3.4 Retention and growth gate defaults

  • GRR < 85%: payout pause
  • GRR 85%-89%: partial payout (default 70%)
  • GRR >= 90%: full payout eligibility
  • optional growth kicker on incremental collected revenue above baseline

3.5 Margin and concentration protections

  • payout ceiling default: max 55% of monthly gross profit on transferred accounts
  • concentration protection:
    • top-1 client > 30% requires additional earnout weighting and stricter payout gates
    • top-1 client > 40% requires exception memo and CEO approval

4) LOI non-negotiable term set

Every LOI must include explicit language (or schedules) for:

  1. Purchase economics
  • methodology (EBITDA or transferred-revenue framework)
  • option ladder with one selected “preferred” and one fallback
  • caps, floors, and step-down mechanics
  1. Working capital and cash normalization
  • peg approach and adjustment method
  • treatment of deferred revenue, owner add-backs, and non-recurring expenses
  • explicit authority for dispute resolution and final calculation source
  1. Exclusivity and process
  • exclusivity period default: 45-60 days
  • extension rule: only if both parties complete documented diligence milestones
  • required diligence artifact list with due dates
  1. Legal-risk framing (headline LOI level)
  • reps/warranties scope summary
  • indemnity framework concept (cap/basket/survival bands to be finalized in definitive docs)
  • escrow/holdback concept if needed
  1. Transition and operating model
  • founder role and time commitment
  • key-team retention expectations
  • decision rights during transition period (including hiring/firing and client ownership boundaries)
  1. Integration guardrails
  • Day 1 plan owner and timeline
  • Day 100 integration milestones and KPIs
  • constraints on actions that can impair earnout fairness
  • required Workflow C cooperation obligations for service-line integration
  1. Workflow C performance alignment
  • define what portion of contingent consideration is linked to Workflow C outcomes
  • define objective milestones for:
    • operator/GM lane activation
    • account handoff completion
    • service-line attachment and expansion plan launch
  • define measurement owner and dispute-resolution path
  1. Closing conditions and walk-away rights
  • mandatory conditions to close
  • explicit buyer and seller walk-away triggers

5) Redline positions and fallback hierarchy

Use this hierarchy in negotiation:

  • Tier 1 (must keep): downside protection terms
    • payout gates, concentration protections, assignability protections, reporting authority
  • Tier 2 (tradeable with compensation): timing and tranche shape
    • term length, payout cadence, equity percent
  • Tier 3 (most flexible): presentation preferences
    • option naming, sequencing of deliverables, communication language

Never concede Tier 1 protections without written exception approval.

Workflow C rule:

  • for tuck-in deals intended to extend existing service lines, do not concede Workflow C cooperation obligations without executive exception approval.

6) Approval packet format (required output)

Before sending LOI externally, produce a single packet with:

  1. LOI one-page summary
  • selected option
  • valuation logic
  • key protection terms
  1. Option comparison table
  • Option A / B / C payout outcomes (downside/base/upside)
  1. Sensitivity table
  • retention and growth sensitivities
  • concentration stress test
  1. Top 10 risk register
  • owner, early signal, mitigation, escalation trigger
  1. Decision request
  • approver signatures and timestamp

Required approvers:

  • Deal Lead
  • Finance Lead
  • Legal/Operations Lead
  • Delivery/Integration Lead
  • CEO or delegated final approver

7) Sign/no-sign rubric (hard gate)

Sign only if all are true:

  • downside case still meets minimum return requirements
  • no critical unknowns in diligence essentials
  • founder and integration incentives are not in conflict
  • close timeline is realistic under exclusivity terms
  • internal owner capacity is confirmed for close and first 100 days

If any fail:

  • do not issue LOI
  • revise terms or re-open diligence
  • re-approve through packet flow

8) Post-LOI control loop

After LOI signature:

  • maintain a variance log (LOI term vs current negotiated term)
  • classify each variance: economics, legal risk, integration feasibility, timeline
  • escalate any material variance within 24 hours to approvers
  • require re-approval for any variance that weakens downside protection

Goal:

  • LOI terms should survive to definitive agreements unless evidence-based diligence findings require change.

9) Active application lane: Olivo pilot deal

This section converts the general playbook into concrete actions for the current Olivo pilot evaluation.

9.1 Deal profile (current)

  • target type: founder-led product analytics book transfer
  • likely size: sub-$1M annual revenue
  • growth context: limited outbound; referral/channel concentration risk
  • stated seller intent: open to transition and potential buyout under the right structure

Use fast-track, seller-choice ladder with balanced option as default:

  • preferred option (B, balanced):

    • performance note: 45%-55%
    • earnout: 35%-45%
    • holdco equity: 5%-10% optional
    • term: 12-18 months target, 24 months hard stop
    • base share reference: 22%-28% of retained transferred revenue
    • growth kicker reference: 10%-15% on incremental transferred-account revenue
  • fallback option (A, certainty-biased):

    • larger performance note and lower upside kicker
    • useful if seller prefers payout certainty over second-bite upside

9.3 Olivo-pilot LOI must-address items

  • account transfer perimeter and schedule (named account list in schedule)
  • contract assignment/consent plan by account
  • role charter:
    • full-time Brainforge leadership role OR transition-only scope
    • no ambiguous “employee plus separate external book” operating model without explicit conflict rules
  • data source authority for payout calculations
  • client communication plan for transfer and continuity
  • Workflow C milestones tied to contingent value:
    • GM lane activation in product analytics service line
    • account handoff completion for Tier A/B accounts
    • delivery-structure mapping and expansion motion launch

9.4 Olivo pre-LOI checklist (execution now)

Complete before any LOI send:

  1. Gather and validate:
  • trailing 12-month account-level revenue by month
  • account-level churn and retention
  • top-client concentration and dependency map
  • contract assignability flags
  1. Build economics:
  • Option A/B/C payout model
  • downside/base/upside scenarios
  • concentration stress case
  1. Build transition package:
  • founder role and authority matrix
  • key account handoff plan
  • Day 1 and Day 100 milestones
  1. Approvals:
  • issue packet to required approvers
  • capture sign-off record in deal room

10) Exception handling

Any exception to term ranges, payout protections, or guardrails requires:

  • written exception rationale
  • quantified upside/downside impact
  • mitigation owner and timeline
  • explicit approval from CEO + Finance Lead + Legal/Operations Lead