Not Started Rows — Decisions (2026-02)

Decisions applied to the Services Catalog audit CSV. All services roll up into existing catalog categories; no new categories added.

Row (original)NameDecisionNotes
Unnamed(no name)RemovedNot a real service; placeholder only.
Execution SOPExecution SOPKeepSlotted into Training & Enablement. Domain set to Training and Enablement. To be defined later (scope TBD or remove).
CRO SprintCRO SprintMergedSame capability as Customer Data Optimization / CDP Sprint. Offer name on CDP row now “CDP Sprint / CRO Sprint”. Duplicate row removed.
Retail AnalyticsRetail AnalyticsKeepStays Product Analytics Platform Build (Omnichannel Analytics Accelerator). Fill out when ready.
Customer Experience AICustomer Experience AIKeepStays AI Copilot & Custom Context Graphs (AI Adoption Accelerator). Distinct from Intake Optimization; fill out when ready.
AI Strategy WorkshopAI Strategy WorkshopMergedSame as Executive AI Enablement (Chief Automation Office). Duplicate row removed.
Lifecycle Strategy AuditLifecycle Strategy AuditKeepStays Product Analytics Platform Build (Analysis Layer) (Lifecycle Intelligence Sprint). Fill out when ready.

Result: 4 rows kept (Execution SOP, Retail Analytics, Customer Experience AI, Lifecycle Strategy Audit). 3 rows removed (unnamed, CRO Sprint, AI Strategy Workshop). CDP row updated with alternate offer name.