Strategy & Analytics Service — Operations Hub
Service Line: Strategy & Analytics
Subservices: Data Strategy, Measurement & KPIs, Reporting & Insights
Practice Linear Initiative: Establish Strategy & Analytics Service
Last updated: 2026-04-08
Quick Links
| Resource | Link |
|---|---|
| Parent hub | README.md |
| GTM offers | strategy-analytics |
| Practice board | Linear: Delivery — Practice → Establish Strategy & Analytics Service |
| SL expectations | expectations-by-cadence.md |
| Success metrics | success-metrics.md |
| Dashboard / BI specs (examples) | LMNT Omni retail · LMNT Omni wholesale pilot |
Current Direction
- Current status: subservices and offer list are proposed by Head of Delivery
- Next owner: Strategy & Analytics Service Leads validate naming, merge overlaps, retire weak offers, and complete artifacts
- Non-core retained offer:
Technical Due Diligencestays available as an offering / engagement type without acting as a permanent subservice
Line-Specific Playbooks
| Playbook | Status | Link / notes |
|---|---|---|
| KPI anomaly detection | 🟡 Draft | kpi-anomaly-detection.md - BigQuery-first ARIMA_PLUS workflow for weekly retraining, hourly scoring, tuning, and rich alerts |
| GA4 vs Segment vs Mixpanel discrepancy investigation | 🟡 Draft | ga4-segment-mixpanel-comparison.md — systematic triage procedure with companion CSV tracker for web analytics stack debugging |
| Dashboard & reporting specification | 🟢 Published | Canonical template: dashboard-specification-template.md — structure, tile tables, and optional stacked chart-type / rows / columns plus Data sources tables (see §9). Filled examples: LMNT Omni retail, LMNT Omni wholesale pilot. |
| Data strategy workshop format | 🔴 Draft / TBD | — |
| Measurement & KPIs framework | 🔴 Draft / TBD | — |
| Technical due diligence checklist | 🔴 Draft / TBD | — |
Service Line Review Notes
Monthly summaries stored by date:
| Date | Key Themes | Action Items |
|---|---|---|
| 2026-04-XX | — | — |
(Link to vault transcripts or notes as appropriate)
IC Growth & Standards
Hiring profile: (TBD — what makes a strong Strategy & Analytics line IC?)
Leveling criteria: (TBD — junior → mid → senior in Strategy service)
Certification path: (TBD — strategy certs or domain expertise)
Cross-Client Patterns
Repeated themes, frameworks, or reusable assets observed across Strategy & Analytics clients:
| Pattern | Clients Affected | Status |
|---|---|---|
| Dashboard specs in repo markdown (template → client instance): Omni Topics, Snowflake inventory, §9 tiles with clear sourcing | LMNT (pilot); future engagements | Template: dashboard-specification-template.md · Examples: retail, wholesale |
Related
- Cross-client views — how to see all Strategy work across clients
- Operating allocation audit — staffing truth