Data Service — Operations Hub
Service Line: Data
Subservices: Data Platform, Data Modeling, Reverse ETL (proposal — see README.md Decision 6)
Practice Linear Initiative: Establish Data Service
Last updated: 2026-04-08
Quick Links
| Resource | Link |
|---|---|
| Parent hub | README.md |
| GTM offers | data |
| Practice board | Linear: Delivery — Practice → Establish Data Service |
| SL expectations | expectations-by-cadence.md |
| Success metrics | success-metrics.md |
Current Direction
- Current status: subservices and offer list are proposed by Head of Delivery
- Next owner: Data Service Leads validate naming, merge overlaps, retire weak offers, and complete artifacts
- Non-core retained motions: audits remain cross-cutting offer variants rather than a standalone subservice
- Naming transition:
Data PlatformandData Modelingare the preferred display names; older implementation references may still useData InfrastructureandAnalytics & BI - Reverse ETL: Subservice for outbound warehouse syncs / retainer-style reverse ETL work; Linear label
reverse-etl— proposal pending HoD (knowledge/sales/services/README.mdDecision 6)
Line-Specific Playbooks
| Playbook | Status | Link |
|---|---|---|
| REST API → BigQuery (curl, schema, MERGE upsert) | Draft | api-to-bigquery-ingest.md |
| dbt project setup | 🔴 Draft / TBD | — |
| Snowflake migration patterns | 🔴 Draft / TBD | — |
| Data quality frameworks | 🔴 Draft / TBD | — |
| Data modeling standards | 🔴 Draft / TBD | — |
| Semantic layer implementation patterns | 🔴 Draft / TBD | — |
Service Line Review Notes
Monthly summaries stored by date:
| Date | Key Themes | Action Items |
|---|---|---|
| 2026-04-XX | — | — |
(Link to vault transcripts or notes as appropriate)
IC Growth & Standards
Hiring profile: (TBD — what makes a strong Data line IC?)
Leveling criteria: (TBD — junior → mid → senior in Data service)
Certification path: (TBD — dbt, Snowflake, or internal certs)
Cross-Client Patterns
Repeated technical debt, stack risks, or reusable assets observed across Data clients:
| Pattern | Clients Affected | Status |
|---|---|---|
| — | — | — |
Related
- Cross-client views — how to see all Data work across clients
- Operating allocation audit — staffing truth