Meeting Title: Brainforge Campaign Automation Sync Date: 2026-04-22 Meeting participants: Miranda Wen, Robert Tseng
WEBVTT
1 00:06:56.410 ⇒ 00:06:57.430 Robert Tseng: Hey, Miranda.
2 00:06:59.970 ⇒ 00:07:00.870 Robert Tseng: Can you hear me?
3 00:07:06.250 ⇒ 00:07:08.319 Miranda Wen: Hi, Robert, yeah, I can hear you.
4 00:07:08.860 ⇒ 00:07:09.550 Miranda Wen: Okay.
5 00:07:09.550 ⇒ 00:07:10.110 Robert Tseng: Great.
6 00:07:14.210 ⇒ 00:07:15.520 Miranda Wen: Bye!
7 00:07:16.300 ⇒ 00:07:17.010 Robert Tseng: Hello.
8 00:07:17.370 ⇒ 00:07:18.630 Miranda Wen: Hi, hi, hi.
9 00:07:18.810 ⇒ 00:07:22.089 Miranda Wen: Yeah, I talked to Rico and Hannah today.
10 00:07:22.090 ⇒ 00:07:22.810 Robert Tseng: Great.
11 00:07:22.810 ⇒ 00:07:23.490 Miranda Wen: Okay.
12 00:07:25.150 ⇒ 00:07:34.369 Miranda Wen: Yeah, yeah, they both, like, gave me some, like, pretty good, like, overview, at least for the access and contacts. But yeah, I have a couple questions.
13 00:07:34.380 ⇒ 00:07:46.180 Miranda Wen: And I know, like, for more of, like, logistics as well as, like, know, know, like, where I should kick off, because I think, like, they both pointed me towards, like, different, directions that the.
14 00:07:46.180 ⇒ 00:07:46.500 Robert Tseng: Okay.
15 00:07:47.210 ⇒ 00:07:49.800 Miranda Wen: need automation help with, yeah.
16 00:07:51.160 ⇒ 00:07:58.460 Robert Tseng: Okay, yeah, well, I’m curious, like, what they told you, and, I’m gonna base… I’m basically pulling up your…
17 00:07:58.640 ⇒ 00:08:05.739 Robert Tseng: I think Kayla rebuilt, like, a ramp-up plan for you, so I’m gonna pull that up, and we can kind of just try to anchor on that.
18 00:08:06.090 ⇒ 00:08:07.649 Miranda Wen: Okay, yeah, yeah, yeah.
19 00:08:08.850 ⇒ 00:08:23.050 Miranda Wen: Yeah, so, Hannah showed me, like, how, for example, like, how you guys, like, get the leads from the, from the conferences, and how she is, like, doing, like.
20 00:08:23.180 ⇒ 00:08:27.810 Miranda Wen: leads, building the lead leads, as well as, like.
21 00:08:28.080 ⇒ 00:08:43.749 Miranda Wen: basically, like, deploying the campaign, I think that’s the word to use. Yeah. And she showed me, like, how, you guys have been using, like, linking… using HeyRidge, as well as, like, instantly for email and linking, and…
22 00:08:44.400 ⇒ 00:08:59.100 Miranda Wen: what does, like, sales qualify really mean for her? Both, like, some design work she’s been helping with. Yeah. And, Rico basically showed me more in detail about, like, the…
23 00:08:59.100 ⇒ 00:09:07.439 Miranda Wen: How the automation that he built into the higration instantly, the sequencing,
24 00:09:07.460 ⇒ 00:09:17.800 Miranda Wen: to sending… sending the messages, as well as, like, the… basically the report page, the dashboard. And, he also showed me about, like, he’s trying to build, like, an event.
25 00:09:17.940 ⇒ 00:09:30.390 Miranda Wen: tracker that’s, like, pre-event, during event, and post-event for, like, a kind of Google form to categorize those leads, whether or not they are, like, hot worm or engagement type and stuff. Yeah.
26 00:09:31.320 ⇒ 00:09:31.930 Robert Tseng: Okay.
27 00:09:32.850 ⇒ 00:09:35.890 Robert Tseng: And what do you… what do you think of what you’ve seen so far?
28 00:09:36.440 ⇒ 00:09:48.840 Miranda Wen: Yeah, I think, everything makes sense for me, but I think, like, both of them, like, show me, like, some blockers they’re facing. So for Hannah, it might be, like,
29 00:09:49.310 ⇒ 00:09:55.740 Miranda Wen: I think one thing is I also wanted to get a confirmation about, like, your perspective on that, to make sure, like.
30 00:09:55.740 ⇒ 00:09:56.380 Robert Tseng: Yeah.
31 00:09:56.380 ⇒ 00:10:15.389 Miranda Wen: I’m on the right track. You said there’s a lot of, like, things that can be automated, like, and a lot of skills build, but, Rico and Hannah are not, like, really using this, and Hannah also showed me about, like, where the nurturing was, like, a really big part for her that she found it’s, like, really time-consuming, as well as, like,
32 00:10:15.390 ⇒ 00:10:21.530 Miranda Wen: Gathering the signals and to generating the lead list was the part that’s really time-consuming for her, because she felt like
33 00:10:21.530 ⇒ 00:10:41.960 Miranda Wen: the things that are generated very, like, AI-orientated, or it just sounds like very AI, and would mess up the conversation. So I want to know, like, what… what’s, like, the mix, you think, for the menu and AI? Do you hope… to what degree do we want, like, it to be AI automated? And also talk to Reiko about this, because
34 00:10:41.960 ⇒ 00:10:54.099 Miranda Wen: Hannah told me he set up a lot of automation, but seems like Rico is like, it’s just, like, for the first message, we’re using the sequencing when we send out the connection request, but after that, it’s…
35 00:10:54.300 ⇒ 00:11:01.280 Miranda Wen: mainly, like, manual, because he sees things with two AI, would have messed up the conversation, blah blah. So, yeah.
36 00:11:01.710 ⇒ 00:11:11.910 Miranda Wen: seems like this is, like, a really big part of the campaign right now, and I want to know, like, what’s your perspective on, like, the direction we want to go forward.
37 00:11:11.910 ⇒ 00:11:13.990 Robert Tseng: Yeah,
38 00:11:16.260 ⇒ 00:11:23.219 Robert Tseng: Good. Yeah, as you’re mentioning things, I’m just, like, pulling things up, because I want to, like, talk through it.
39 00:11:23.410 ⇒ 00:11:31.330 Robert Tseng: Okay, good starting point, let’s say… okay, since Hannah already talked to you about the campaign tracker, she… I’m assuming she showed you this.
40 00:11:32.860 ⇒ 00:11:40.889 Robert Tseng: this is her spreadsheet that she, like, every week, we kind of go through the campaigns. Most of these are, like you said, event… events.
41 00:11:41.290 ⇒ 00:11:58.150 Robert Tseng: I tell them what event I’m going to, or even if I’m not going to it, what event I care about, they need to go to LinkedIn, they need to grab all the signals, and they need to set up a Hey Reef campaign to go and pretty much, send connection requests for us. Yeah. Our connection rate is probably, like, 25-30%, it’s pretty high.
42 00:11:58.150 ⇒ 00:12:02.320 Robert Tseng: And then from there, I try to book meetings for that. It’s…
43 00:12:02.650 ⇒ 00:12:18.069 Robert Tseng: it’s probably our best performing, like, outbound campaign, but, like, I think that’s, you know, it’s just… it’s just one thing. And, I mean, frankly, like, the automation part, I’m not really… don’t really care too much about it. You can tell… let’s see, she… yeah, she pretty much takes
44 00:12:19.160 ⇒ 00:12:22.939 Robert Tseng: she and Rico, somehow, they create this,
45 00:12:24.170 ⇒ 00:12:29.139 Robert Tseng: She just dumps it in the spreadsheet. I don’t really… Is there an example of one?
46 00:12:29.750 ⇒ 00:12:33.460 Robert Tseng: Some of the more recent ones she did.
47 00:12:34.410 ⇒ 00:12:40.840 Robert Tseng: Okay, sure. I mean, this one was, like, I went to this event, this is the event that Ouito and I just went to.
48 00:12:40.840 ⇒ 00:12:41.380 Miranda Wen: Yeah, yeah, yeah, yeah.
49 00:12:42.710 ⇒ 00:12:53.669 Robert Tseng: I gave her, like, logins to, like, our event portal, and she’s able to go and get all these people. So, I mean, it’s nice, because it already comes with profile and email, and then she’s going and
50 00:12:53.800 ⇒ 00:13:06.439 Robert Tseng: Kind of just manually sending these, I mean, I think HeyReach is sending out the campaigns, but then she’s going in and just checking who accepted and kind of maintaining this… maintaining this spreadsheet. So that’s pretty much her workflow.
51 00:13:06.520 ⇒ 00:13:23.840 Robert Tseng: For, like, event-based campaigns. I… whether we stick with HeyReach or not, I don’t particularly care. I think I told you I envisioned a future where I could literally just, like, run campaigns straight out of Cursor, or, like, whatever AI, kind of tool we have.
52 00:13:23.940 ⇒ 00:13:33.690 Robert Tseng: I don’t think we’re there yet, but as far as, like, making updates to HubSpot directly, like, I think that already can happen, and from Cursor, like, I set up all the skills for that.
53 00:13:33.790 ⇒ 00:13:46.780 Robert Tseng: And then, like, eventually, whether we use HeyReach instantly, like, all those tools, I don’t particularly care. I think… I think Utam… I already gave Utam the stack that I wanted him to deploy, but, like.
54 00:13:46.890 ⇒ 00:14:04.079 Robert Tseng: I basically want to be able to go from lists straight into… into cursor, and then it’ll just, like, kind of schedule the emails out of that. I don’t think we’re there yet, but, like, I think that to me is, like, the end state of where… where this needs to be. I want to skip this whole, like, kind of…
55 00:14:04.150 ⇒ 00:14:17.080 Robert Tseng: spreadsheet game. If anything, like, you can set up a campaign, it’ll pull out the lead list, and then it’ll dump it in the spreadsheet, and it’ll also just kind of trigger the campaigns. We can trigger the LinkedIn connection requests directly from
56 00:14:17.110 ⇒ 00:14:25.409 Robert Tseng: directly from Cursor, plus we could also send the emails directly from Cursor. Like, I think that, to me, would be the end state of what that outbound
57 00:14:25.410 ⇒ 00:14:43.669 Robert Tseng: motion needs to be. That way, the team can actually, like, deploy multiple campaigns, per week, because they’re… they’re quite slow right now. So, I think that’s my perspective of, like, where it needs to be. Like, I think Anna’s only going to tell you what it would make her current workflow faster, but I want to think even beyond that. Like, I don’t…
58 00:14:43.670 ⇒ 00:14:44.119 Miranda Wen: Oh my god.
59 00:14:44.120 ⇒ 00:14:48.140 Robert Tseng: think this is the best workflow. So, yeah, I think…
60 00:14:48.360 ⇒ 00:14:52.120 Robert Tseng: That’s my take so far.
61 00:14:52.570 ⇒ 00:14:58.530 Robert Tseng: I… let me see if there’s, like, a good market, cursor…
62 00:15:03.610 ⇒ 00:15:13.350 Robert Tseng: So… Trick the car agents to do… I…
63 00:15:18.930 ⇒ 00:15:21.860 Robert Tseng: Building campaign briefs, end-to-end, da-da-da…
64 00:15:22.320 ⇒ 00:15:27.289 Robert Tseng: Okay, we can come back to this. Like, I feel like I sent a message into Slack before
65 00:15:27.770 ⇒ 00:15:47.480 Robert Tseng: Yeah, I mean, this is… I don’t have it handy right now, so I can’t really show you what I was thinking, but it was an example of, like, some other company, like, using this workflow that I had imagined. So, I think, I’ll just kind of put a pin on that. Like, I think that’s… that’s what I want to see from the outbound stuff, so…
66 00:15:47.740 ⇒ 00:15:50.969 Robert Tseng: Let me see what I can do, see, sec…
67 00:15:51.410 ⇒ 00:15:55.420 Robert Tseng: I’m just gonna make some edits to this directly, you can… we can decide how to actually…
68 00:15:55.420 ⇒ 00:15:55.909 Miranda Wen: Yeah. The sequence.
69 00:15:55.910 ⇒ 00:16:05.690 Robert Tseng: later. But to me, it’s like, okay, make a… thinking, I’ll, outbound…
70 00:16:06.810 ⇒ 00:16:17.270 Robert Tseng: outbound, LinkedIn and email campaigns directly out of cursor or, like, Brainforge work.
71 00:16:18.750 ⇒ 00:16:33.960 Robert Tseng: Skipping… manual… Data, our elite lead list building… Marketing… Marketing Hub…
72 00:16:34.710 ⇒ 00:16:41.379 Robert Tseng: Still have to, like, have, like, human review process to monitor progress of campaign.
73 00:16:41.810 ⇒ 00:16:46.860 Robert Tseng: Focus is on, you know, just, like, when first…
74 00:16:47.080 ⇒ 00:17:03.189 Robert Tseng: first one to three messages in the sequence. Because with the LinkedIn campaigns, it’s just a single… it’s just a single message. All they do is a connect message, and then they have, like, another one that says, like, thanks for connecting. Like, it’s very… like, that’s… that’s all their sequence is. So,
75 00:17:03.560 ⇒ 00:17:05.940 Robert Tseng: First one to two messages in the sequence.
76 00:17:06.069 ⇒ 00:17:18.500 Robert Tseng: Okay, so that’s… that’s that. And then with Rico, I know he’s probably showing you, like, some of the reporting that he maintains, like, I’m not exactly sure. Did he show you the weekly business review? Did he show you this?
77 00:17:19.430 ⇒ 00:17:22.010 Miranda Wen: Hannah briefly showed me this.
78 00:17:22.010 ⇒ 00:17:28.000 Robert Tseng: Okay, yeah, this is what I hold them to every week. Like, I… on Mondays, I run this through with the team, they have to go and
79 00:17:28.040 ⇒ 00:17:37.619 Robert Tseng: you know, these are all the KPIs that they have to hit in order for, you know, like, week to week. So, I think if you look in the platform, you can probably look for
80 00:17:37.620 ⇒ 00:17:48.450 Robert Tseng: transcripts where I’m going through this, so I’m not gonna spend much time here. I think I… I run through this… I run this meeting every week, so there should be enough content of me kind of, like, talking about how I do this, so you can understand.
81 00:17:48.570 ⇒ 00:18:07.169 Robert Tseng: what’s important here. But really, the core metrics are getting meetings booked, and then I pay… Hannah needs to build, like, marketing-qualified lead pop… MQL pipeline, SQL, so these different stage definitions are also all incursive, so I think you should probably try to… try to wrap your head around that as well.
82 00:18:07.370 ⇒ 00:18:23.909 Robert Tseng: And then I care about, like, are leads getting stuck? So, I think, like, one… some things that may not be so obvious in the transcripts that I would like to talk about just more from, like, a high-level trends perspective on, like, I’m just telling you the strategy, and you can go and figure out all the definitions yourself.
83 00:18:24.200 ⇒ 00:18:32.050 Robert Tseng: But yeah, I think in Q1, we pretty much had… I had, like, Luke plus Ryan plus Hannah plus Rico.
84 00:18:32.460 ⇒ 00:18:35.669 Robert Tseng: Yeah, I have 4 people running, running this.
85 00:18:36.000 ⇒ 00:18:40.720 Robert Tseng: Up until pretty much end of March. So you can see that they, like.
86 00:18:41.310 ⇒ 00:18:56.449 Robert Tseng: if you just look at… if you go into the sheet, you can… it’ll help you to, like, better understand, like, how I view the pipeline. It took them a long time to get going on booking meetings. Like, we didn’t really hit our meeting capacity until, like, late February.
87 00:18:56.600 ⇒ 00:19:02.739 Robert Tseng: And, like, probably the maximum number of leads we were handling at one time was around 30.
88 00:19:03.350 ⇒ 00:19:13.550 Robert Tseng: Like, pipeline-wise, very, very low pipeline. Like, I had set goals previously, we were not really hitting the pipeline goals for, like, what the sales pipeline should be.
89 00:19:13.760 ⇒ 00:19:23.340 Robert Tseng: Partnerships was more active, because that was, like, they were really focused on partner marketing, and,
90 00:19:23.530 ⇒ 00:19:38.390 Robert Tseng: yeah, I think that was kind of the direction there that tried to market to the partners to try to get them to pass us leads, so we had more partner leads in the pipeline than we do currently. You can see it’s, like, pretty much zero compared to, like, maybe five a week on where it was before.
91 00:19:38.650 ⇒ 00:19:49.299 Robert Tseng: And then we also experimented with a few different things, like, we went… we increased the number of posts that we put out, so maybe at our peak, we were… we made 12 posts a week.
92 00:19:49.650 ⇒ 00:19:55.110 Robert Tseng: But I didn’t really see much of a lift in engagement, stayed pretty flat.
93 00:19:55.700 ⇒ 00:20:15.489 Robert Tseng: Yeah, like, more posts did not mean more engagement, and the quality of the engagement, which I separate between visitor and high intent, it didn’t increase either. So, that’s why I shut off the content pipeline. Yeah, I think those Luke and Ryan are no longer here, because I didn’t really feel like the content was, was…
94 00:20:15.610 ⇒ 00:20:16.590 Robert Tseng: Playing out.
95 00:20:16.710 ⇒ 00:20:25.790 Robert Tseng: And so right now, like, for the past 3 weeks, 3 or 4 weeks, I’ve been the only one kind of, like, maintaining
96 00:20:26.070 ⇒ 00:20:43.860 Robert Tseng: pipeline, I have Rico and Hannah just do some event-based events. So I feel like they are very underutilized, not at capacity right now. They’re only running, like, maybe 2 or 3 campaigns a week, and it’s pretty much just that LinkedIn outbound thing that you mentioned. Everything else is pretty much just me, kind of doing…
97 00:20:43.910 ⇒ 00:20:59.739 Robert Tseng: I’m… I’m cold calling… cold calling leads, like, I’m, like, I do my own lead research, like, I… like, I’m… if you look in HubSpot and you look at active leads, you… you’ll see that, like, all the… all the active leads are… are from… from me directly in my…
98 00:20:59.740 ⇒ 00:21:16.849 Robert Tseng: And, like, me going to events, or getting referrals from partners, or other people, or whatever. So, I think that is the current state of our sales pipeline, that maybe, you know, just looking at this spreadsheet might not tell you that story. So I just thought it’d be helpful to at least say that out loud.
99 00:21:16.850 ⇒ 00:21:20.380 Robert Tseng: And so what I’ve learned is that
100 00:21:20.550 ⇒ 00:21:33.509 Robert Tseng: Yeah, I can pretty much sustain the same pipeline, like, value that we had when I had 4 people working on this, like, by myself. And it’s not sustainable, and that’s why I kind of want this to be more, like, I want…
101 00:21:33.670 ⇒ 00:21:44.329 Robert Tseng: I want you to be able to figure out, like, what the levers are to, like, add pipeline. So, I mean, you learned about the outbound LinkedIn campaign… event-based event… LinkedIn campaigns.
102 00:21:44.850 ⇒ 00:22:03.120 Robert Tseng: that is the only… that is the only campaign that the team is able to deploy without my intervention right now, and I think there are a bunch of other, like, opportunities to… to go after. So, I’d like to, you know, give you an idea of, like, what those other things that I feel like should be turned back on
103 00:22:03.120 ⇒ 00:22:14.250 Robert Tseng: are, but, like, I don’t know, I’ll just kind of pause there, just see if you have any other questions, on… on, like, what I’ve kind of shown you so far from, like, this… from this view of the business.
104 00:22:14.870 ⇒ 00:22:21.729 Miranda Wen: Yeah, yeah, I think this is, like, really helpful, because I was, talking to them, like, they were just telling me, like, what, what they,
105 00:22:21.840 ⇒ 00:22:42.499 Miranda Wen: see block her side, and what’s your workflow is like, but, you gave me, like, a very good, like, higher overview, and it doesn’t… yeah, I think I really agree with you. Seems like you are definitely, like, very much over… overstretched for all the different, like, pipelines and all that. Yeah, I have, like, one question about, like…
106 00:22:42.500 ⇒ 00:22:43.120 Miranda Wen: Mom.
107 00:22:43.240 ⇒ 00:22:47.409 Miranda Wen: First of all, like, the Alban part, like,
108 00:22:47.980 ⇒ 00:22:57.529 Miranda Wen: for the… coming directly off from Cursor or Brainforge War, what does… what do you imagine it, like, really looks like? Like.
109 00:22:58.780 ⇒ 00:22:59.300 Robert Tseng: Yeah.
110 00:22:59.300 ⇒ 00:23:05.659 Miranda Wen: Is it, like, something, like, similar to, like, yeah, yeah, yeah.
111 00:23:11.680 ⇒ 00:23:14.550 Robert Tseng: Hmm, let me see if I can find it.
112 00:23:17.350 ⇒ 00:23:18.730 Robert Tseng: Good morning.
113 00:23:29.150 ⇒ 00:23:39.309 Robert Tseng: Okay, I would scan that video. I think that was the first example of, like, where I saw a team pretty much just running, outbound straight out of Cloud Code.
114 00:23:39.920 ⇒ 00:23:45.170 Robert Tseng: I think their process is a little bit clunky, I don’t necessarily agree with their tool choice, I think it’s a little bit…
115 00:23:45.380 ⇒ 00:24:03.499 Robert Tseng: more complicated than it needs to be. But, like, hopefully if you scan that video, I think it… I think you did a good job of walking through what a… what an agentic outbound kind of, like, workflow could look like. So, yeah, so I would… I would probably watch that video. It’s probably better than what I could show you right now.
116 00:24:03.750 ⇒ 00:24:04.470 Robert Tseng: Yeah.
117 00:24:06.260 ⇒ 00:24:15.479 Robert Tseng: I don’t think we even have to get all the way there, so I think, like, this kind of… just kind of trying to anchor back on this, so,
118 00:24:15.790 ⇒ 00:24:22.950 Robert Tseng: Yeah, I think you got to look through… so, hopefully they showed you the different components, like, I don’t think they, like, have the…
119 00:24:23.060 ⇒ 00:24:39.989 Robert Tseng: vision for, like, how to put it together, but I think these are all the right resources. Like, you’ve seen, like, the main marketing hub. Like, hopefully they showed you some of the sequences that they’re running, like, the messaging that I kind of built out in Figma or whatever. I think all that I’ve already loaded into,
120 00:24:39.990 ⇒ 00:24:54.239 Robert Tseng: cursor as skills, and for the… for example, this is the campaign brief template that is basically a cursor skill, and, like, before every campaign, like, this was… this was the one, like, review thing that I wanted to have.
121 00:24:54.290 ⇒ 00:24:56.170 Robert Tseng: That when a…
122 00:24:56.840 ⇒ 00:25:12.660 Robert Tseng: somebody… like, I don’t want all the campaign ideas to come for me. I have plenty of campaign ideas, and I can keep building these things, but ideally, like, even before the deployment part of, like, automating the outbound, I think getting to this, like, you know, this is kind of like the…
123 00:25:12.890 ⇒ 00:25:18.570 Robert Tseng: planning, like, the… the planning agent,
124 00:25:19.020 ⇒ 00:25:30.570 Robert Tseng: like, framework that we have on the delivery side, too. So, it’s like, all sales activities need to fit into a project plan, and that project plan is the campaign brief template.
125 00:25:30.580 ⇒ 00:25:41.319 Robert Tseng: maybe this needs to be iterated on, but, like, I think the components are kind of just like a… like a launch list, so the agent… so if we’re deploying sub-agents, it knows, like, what checks it needs to go through.
126 00:25:41.630 ⇒ 00:25:47.519 Robert Tseng: needs to have, like, obviously the positioning or the hypothesis is. I found that, like.
127 00:25:47.930 ⇒ 00:25:54.140 Robert Tseng: Rather than trying to prescribe, like, what the agent should do, like, telling it
128 00:25:54.280 ⇒ 00:26:02.999 Robert Tseng: to use this tool, and then that tool, or, like, you know, you don’t have to, like, write out the full sequence. Like, when I work with Hannah on…
129 00:26:03.310 ⇒ 00:26:13.530 Robert Tseng: Her stuff, like… Oh, dear. I believe this one?
130 00:26:15.730 ⇒ 00:26:17.599 Robert Tseng: Speed monitoring sequence.
131 00:26:20.260 ⇒ 00:26:22.319 Robert Tseng: Oh, it got archived.
132 00:26:24.340 ⇒ 00:26:42.930 Robert Tseng: Yeah, like, before, this was me setting up the event flows with Hannah so she could understand, like, how to deploy this. Like, I don’t really think we need to do this anymore for… for, like, the… for agents. Like, I… I don’t think I need to go and show all these steps. I think I really just need to…
133 00:26:43.110 ⇒ 00:26:52.289 Robert Tseng: I mean, I think… I think you can more simply build out flows like this by saying what you want to get to, and then, like, kind of where… I mean.
134 00:26:52.970 ⇒ 00:26:58.940 Robert Tseng: Yeah, but, like, for her designer brain, this was helpful, because she needed to see the entire flowchart of, like.
135 00:26:59.180 ⇒ 00:27:09.120 Robert Tseng: what happens at every single step. And what I’m trying to say is, I don’t believe that AI needs this type of hand-holding. I think, like, if you just tell it what
136 00:27:09.620 ⇒ 00:27:14.030 Robert Tseng: If you just give it, the positioning, the hypotheses.
137 00:27:14.050 ⇒ 00:27:33.160 Robert Tseng: and you give it some example campaigns of, like, what has worked well, what hasn’t worked well, it will find the path to get there, and it’ll create the sequence to get there. So, I think that’s, like, something that the team has not been able to crack that I feel like is an important piece to this.
138 00:27:34.000 ⇒ 00:27:50.790 Robert Tseng: And then, like, obviously, we need to have the lists and the ICPs, so, like, it knows, like, what to target. So this is where, like, the lead list building comes into this. And then, I think this is actually not really important anymore, so, like, some of this… this… this brief template can be…
139 00:27:50.790 ⇒ 00:28:05.019 Robert Tseng: can be, like, tightened up, so I think really just kind of using this as, like, your first artifact that you’re trying to, like, understand, like, what are all the components to deploying, like, a campaign? And, what’s, like, not…
140 00:28:05.020 ⇒ 00:28:21.100 Robert Tseng: if it’s too much to, like, take some stuff out, and then, like, where there needs to be more gates to, like, to add that in, I think, like, if you can set this up well, then I think you would have a good grasp of, like, how to, run, like.
141 00:28:21.490 ⇒ 00:28:35.380 Robert Tseng: how… yeah, at least how to orchestrate this workflow before you even get to the, like, all the integration stuff I don’t expect you to work on. Like, I think you should know, like, how the system works so that we can build the requirements
142 00:28:35.380 ⇒ 00:28:40.499 Robert Tseng: doc, and then hand it to engineering to, to, to build it out. But, like.
143 00:28:40.500 ⇒ 00:28:57.910 Robert Tseng: the… but this, like, campaign brief artifact, I feel like, is something that you should… you should really own, of, like, what… what goes into a good campaign. So, I would try to, like, spend this week really trying to understand, like, what… what that… what that is, and you can ask any questions that you want.
144 00:28:57.910 ⇒ 00:29:07.199 Robert Tseng: about what… what should go into a campaign, and I… and I will do my best to answer it, but, like, I think this is… this is gonna be key for you.
145 00:29:07.810 ⇒ 00:29:16.259 Robert Tseng: I don’t think… I’m sorry, I don’t know if that directly answered your first question, but, like, I just… I think just trying to, like, give you a sense of, like.
146 00:29:17.120 ⇒ 00:29:22.969 Robert Tseng: even though the outbound, like, the end state is that video that I described to you.
147 00:29:23.690 ⇒ 00:29:38.650 Robert Tseng: I think that’s just the engineering part, like, that will give you the systems diagram for all the integrations that need to be there, and that’ll help you to be able to communicate to engineering what that, like, flow looks like. But then…
148 00:29:39.130 ⇒ 00:29:44.249 Robert Tseng: Like, this is more of, like, I think… wow.
149 00:29:44.790 ⇒ 00:29:58.119 Robert Tseng: what a human would need to review before we, like, deploy the campaign, and, like, this should have every… all the different components in there before… before it gets… before it gets deployed. So, yeah, I think this is…
150 00:29:58.520 ⇒ 00:30:10.830 Robert Tseng: Yeah, I think this is kind of like that project plan concept that, like, I don’t think the video that you will watch will have this, but I think it’s an important part.
151 00:30:11.510 ⇒ 00:30:14.590 Miranda Wen: Gotcha, yeah, I think that’s very much helpful, yeah.
152 00:30:14.890 ⇒ 00:30:15.440 Robert Tseng: Yeah.
153 00:30:16.130 ⇒ 00:30:19.260 Robert Tseng: I don’t know if you have… do you have a hard stop? Can we go over a little bit?
154 00:30:20.050 ⇒ 00:30:21.789 Miranda Wen: Oh, yo, I don’t, I don’t, yeah, we can go.
155 00:30:21.790 ⇒ 00:30:29.839 Robert Tseng: Okay, cool. Yeah, I think, the HubSpot audit, I… I don’t know, did they show you HubSpot?
156 00:30:30.230 ⇒ 00:30:36.980 Miranda Wen: Not really. They just showed me this page, that’s it. Okay. The RD page, yeah.
157 00:30:38.450 ⇒ 00:30:44.490 Robert Tseng: Trying to, like, also send you other relevant messages on Spotify and HubSpot.
158 00:30:49.370 ⇒ 00:30:56.800 Robert Tseng: Yeah, I think this is another thread that you should look at,
159 00:30:58.830 ⇒ 00:31:01.970 Robert Tseng: I… I think that Hannah and Rico
160 00:31:02.260 ⇒ 00:31:11.210 Robert Tseng: are still… like, I don’t really even go to HubSpot. I may, like, do some cleaning up here and there, but, like, sorry, my name… are you seeing HubSpot right now for me?
161 00:31:11.210 ⇒ 00:31:12.189 Miranda Wen: Yeah, yeah, I do.
162 00:31:12.190 ⇒ 00:31:28.520 Robert Tseng: Yeah, this is the only tab that I care about. These are all the active… these are all the active leads. So, I… when I go to HubSpot, this is the only thing I do, but all the updates, like, all the metrics, everything you can… you can get out of, HubSpot MCP directly in Cursor, which I don’t think, I don’t think Hannah and Rico know how to do that.
163 00:31:28.580 ⇒ 00:31:34.869 Robert Tseng: So, I don’t expect you to spend too much time in HubSpot, like, I don’t really need you to do that.
164 00:31:34.990 ⇒ 00:31:57.580 Robert Tseng: there’s another guy starting next week, his name is Artie. His job is to clean up HubSpot and, like, make sure that, like, everything is well-documented from a sales process perspective. Like, my objective for him is, like, within 60 days, I want him to hire a full-time seller for us. So, like, he’ll be… it’ll be good that you and him will be kind of, like, ramping up around the same time.
165 00:31:57.660 ⇒ 00:32:14.299 Robert Tseng: He’s… he’s like a sales leader. He’s gonna care a lot more about, like, HubSpot stage definitions, like, how he’ll be listening to our… our sales calls, like, building out, like, the transcripts for BDRs, AEs, so, like.
166 00:32:14.460 ⇒ 00:32:25.449 Robert Tseng: yeah, like, that… he’ll… I’m just letting you know, like, he’ll be covering HubSpot, so I don’t really think you need to spend too much time here. All I really want to say is that,
167 00:32:26.420 ⇒ 00:32:31.720 Robert Tseng: 50,000… legal…
168 00:32:34.970 ⇒ 00:32:42.579 Robert Tseng: I… Let’s just… do HubSpot, go to the markets cursor…
169 00:32:44.780 ⇒ 00:32:50.230 Robert Tseng: I guess I could just ask Cursor directly, but… oh, right, this one.
170 00:32:50.380 ⇒ 00:32:57.119 Robert Tseng: Alright, just forwarded you another thread. So…
171 00:32:57.280 ⇒ 00:33:06.220 Robert Tseng: Yeah, I think this is, like, an easy… this is a low-hanging fruit. So, like, once you have, you know, assuming…
172 00:33:08.000 ⇒ 00:33:18.980 Robert Tseng: yeah, like, you have all the access. If you… if you understand the… how the contacts are set up, like, I uploaded, like, 50,000 leads into HubSpot,
173 00:33:18.980 ⇒ 00:33:19.640 Miranda Wen: Sure.
174 00:33:19.640 ⇒ 00:33:25.699 Robert Tseng: And, like, there’s a vertical I want to go after, like, we’re talking about ICP here, and
175 00:33:25.900 ⇒ 00:33:30.230 Robert Tseng: I think, what am I trying to say? Like…
176 00:33:31.150 ⇒ 00:33:39.740 Robert Tseng: Once you get the campaign brief and, like, kind of the go-to-market engineering, or, like, the outbound, like.
177 00:33:40.290 ⇒ 00:33:48.080 Robert Tseng: architecture kind of figured out, and you want to test it, I have plenty of leads for you to go to that you don’t even need to run campaigns on. Like, we have
178 00:33:48.330 ⇒ 00:33:51.290 Robert Tseng: we’re sitting on at least 50,000 leads in HubSpot.
179 00:33:51.290 ⇒ 00:33:51.660 Miranda Wen: I think this.
180 00:33:51.660 ⇒ 00:34:07.760 Robert Tseng: would be a good one to, like, this would be a way to, like, actually test what you’re building. So, the way, like, the feedback loop I’m thinking is, like, okay, if you’re gonna, like, chuck, like, so maybe, like, the next time we meet, a couple things, just to, like, kind of close this out, like, one.
181 00:34:07.880 ⇒ 00:34:19.659 Robert Tseng: Yeah, spend some time with HubSpot, understand, like, how the leads, like, the buckets, like, the lead stages, at least. I’m just telling you, there’s 50,000 leads that are in there. All of these are legal leads,
182 00:34:19.659 ⇒ 00:34:31.969 Robert Tseng: I want to go after illegal, I basically want to sell them, like, Brainforged work for law firms, because, you know, their alternative is, like, going to Harvey, and Harvey’s really expensive, or whatever. So,
183 00:34:31.969 ⇒ 00:34:37.850 Robert Tseng: But I think there’s a few other, like, campaigns that I would try to run on this lead list, and I mean, I don’t… you know, we…
184 00:34:38.020 ⇒ 00:34:46.709 Robert Tseng: I believe that if you set this, like, outbound thing, this outbound tool up correctly, we should be able to, like.
185 00:34:46.989 ⇒ 00:34:49.550 Robert Tseng: Basically, run campaigns against
186 00:34:49.750 ⇒ 00:34:55.710 Robert Tseng: these leads, directly. And, you know, I’m not gonna use one campaign to go after 50,000, but, like.
187 00:34:55.710 ⇒ 00:35:11.390 Robert Tseng: you know, we can… we can test with, like, 500 to 1,000 leads at a time, kind of… kind of thing, and I… I think that’s probably the fastest way that you’ll be able to, like, get a win, from, like, seeing the… the ROI from… from, like, what you’re doing. Like, I… I’m… I’m, like.
188 00:35:11.400 ⇒ 00:35:29.739 Robert Tseng: I strongly believe that of these 50,000 leads, there’s… there must be… there must be more than one that’s, like, ready to work with Brave Forge. We just need to, like, have the right sequence ready to… to go after them. So, I… I think last time we talked, you told me about, kind of, like, the
189 00:35:32.900 ⇒ 00:35:46.450 Robert Tseng: I mean, I know you do, like, ICP refinements and, like, more of that top funnel stuff, like, I’m trying to get you started more on the middle of the funnel and the deployment side, right? So, we can, like, hold off on the leadlist building stuff for now, like.
190 00:35:46.970 ⇒ 00:36:10.269 Robert Tseng: I think it’s good for you to understand what’s going on there, but I don’t actually need you to go and, like, get a bunch of more new leads, like, right now. I think, like, if you… if we build this tool… if we build this tooling that allows me to go after these 50,000, I think that would be… that’s gonna be a lot faster… that’s gonna be a lot faster of a… of a win than… than, like, building leads from scratch and, like, doing all the research and
191 00:36:10.270 ⇒ 00:36:14.510 Robert Tseng: prospecting or whatever, like, that, that, that will happen, like.
192 00:36:14.510 ⇒ 00:36:19.080 Robert Tseng: kind of in parallel, but I don’t need you to focus on that from the start.
193 00:36:19.570 ⇒ 00:36:26.060 Miranda Wen: Yes, yes, totally makes sense, yeah. Just make sure, like, these 50 solid leads are all, like, untouched leads, right? Like…
194 00:36:26.340 ⇒ 00:36:31.470 Robert Tseng: We’ve hit some of them before. We definitely haven’t hit all of them,
195 00:36:31.750 ⇒ 00:36:34.709 Robert Tseng: Yeah, I mean, you can basically consider them untouched.
196 00:36:34.710 ⇒ 00:36:36.150 Miranda Wen: Mmm, I think.
197 00:36:36.150 ⇒ 00:36:36.710 Robert Tseng: Yeah.
198 00:36:37.340 ⇒ 00:36:40.869 Miranda Wen: Perfect, like, good experimentation ground here.
199 00:36:40.870 ⇒ 00:36:41.420 Robert Tseng: Yeah.
200 00:36:42.030 ⇒ 00:36:47.129 Robert Tseng: So… okay, I think that’s probably a lot.
201 00:36:48.330 ⇒ 00:36:53.170 Robert Tseng: already to kind of get you started. I always want to make sure it’s, like, super clear.
202 00:36:53.300 ⇒ 00:36:59.360 Robert Tseng: Yeah, on the ICP side,
203 00:36:59.660 ⇒ 00:37:05.289 Robert Tseng: this may not be a deliverable, I’m just gonna write notes. Like, Artie, like, Artie and Robert will…
204 00:37:06.310 ⇒ 00:37:12.820 Robert Tseng: We’ll run through… this… There you go.
205 00:37:14.110 ⇒ 00:37:17.580 Robert Tseng: 427…
206 00:37:17.790 ⇒ 00:37:29.029 Robert Tseng: Yeah, like, he’s gonna start… him and Lisa are starting next week. Lisa is, like, our partnerships manager. I basically hired her just to help us, brief
207 00:37:29.300 ⇒ 00:37:39.859 Robert Tseng: break through more into… into Snowflake. So, yeah, I think, like, it’s a… it’s a good time, because her and Artie are both starting next week, and I know you’re gonna be out for a week, but…
208 00:37:39.860 ⇒ 00:37:57.570 Robert Tseng: having that one week of overlap with them will be helpful, just so you can kind of better understand, like, the team that I’ve assembled for this next… for this next phase, I guess. Yeah, Artie will do RevOps, go-to-market, or the RevOps HubSpot stuff.
209 00:37:57.580 ⇒ 00:38:09.189 Robert Tseng: Lisa will handle everything related to partner leads, and then, like, you’re basically gonna help me be able to, like, automate our campaigns.
210 00:38:09.570 ⇒ 00:38:11.950 Robert Tseng: And…
211 00:38:14.010 ⇒ 00:38:21.720 Robert Tseng: Yeah, like, I… yeah, I think that’s… that’s kind of the relationship that I see right now. So,
212 00:38:22.350 ⇒ 00:38:23.120 Robert Tseng: Yeah.
213 00:38:23.490 ⇒ 00:38:35.340 Robert Tseng: Okay, I feel like I’ve said a lot, I just want to see, like, like, what, yeah, what do you, what do you think, like, what are… what are your next steps? Like, what are the deliverables that you kind of see from this?
214 00:38:35.880 ⇒ 00:38:45.530 Miranda Wen: Yeah, I just want to double-check on, like, so the HubSpot audit right now, and the ICB criteria right now, it’s like, like, should I take them out, or…
215 00:38:46.140 ⇒ 00:38:49.860 Robert Tseng: Yeah, I would say… like… Audit…
216 00:38:51.400 ⇒ 00:38:54.139 Robert Tseng: I would say audit is wrong, so review…
217 00:38:56.530 ⇒ 00:39:02.290 Robert Tseng: HubSpot contacts… I think you should understand, like, how things are segmented. Yeah.
218 00:39:02.290 ⇒ 00:39:02.940 Miranda Wen: Yeah, yeah.
219 00:39:02.940 ⇒ 00:39:09.209 Robert Tseng: there is no secret enrollment status. They’re all, like, untouched or paused. Like.
220 00:39:09.590 ⇒ 00:39:13.840 Robert Tseng: They’re all untouched or paused.
221 00:39:14.660 ⇒ 00:39:25.709 Robert Tseng: So we have… we literally have no sequences set up in HubSpot. I think that’s one of the first targets that I have, like, for… for Artie. Like, he needs to, like, at least be setting up circleback campaigns or something with them.
222 00:39:25.920 ⇒ 00:39:36.089 Robert Tseng: But then Artie’s gonna be like, okay, I want to go and circle back with these… this set of leads. How do I do that? And so, that’s where you’re gonna have to be able to tell him, like.
223 00:39:36.670 ⇒ 00:39:47.799 Robert Tseng: you know, like, here’s a… here’s a set of tooling that we have for you to go do that. So I expect him to rely on… on you to help him actually deploy some of the stuff, because, you know, he’s just…
224 00:39:47.800 ⇒ 00:39:57.570 Robert Tseng: going… in his brain, he’s just gonna go into HubSpot and set up sequences there, but, that’s not the way that I want us to do it. I think we should try to do everything in an AI-native way.
225 00:39:57.880 ⇒ 00:40:00.070 Miranda Wen: Totally, totally.
226 00:40:00.070 ⇒ 00:40:05.390 Robert Tseng: But yeah, as far as identifying the most actionable segment, that’s more of his thing.
227 00:40:05.660 ⇒ 00:40:13.910 Robert Tseng: break down what we need to make this usable… yeah, make it usable in an AI-native… Bye!
228 00:40:15.490 ⇒ 00:40:21.869 Robert Tseng: And then ICP criteria… yeah, actually, I’m just gonna take this out, I’m gonna move this over to him.
229 00:40:28.060 ⇒ 00:40:47.670 Robert Tseng: Yeah, then Defiant First Target, buying the first campaign… So, this includes the… HubSpot… Audience, campaign brief… And…
230 00:40:47.810 ⇒ 00:40:49.310 Robert Tseng: you know, the…
231 00:40:50.060 ⇒ 00:40:58.540 Robert Tseng: And the sequence. So, I think that’s… and then build, activate full sequence, email touches, all steps, circle back, exit condition, great.
232 00:40:58.860 ⇒ 00:41:00.100 Robert Tseng: By the heating loop.
233 00:41:00.510 ⇒ 00:41:01.500 Robert Tseng: Hand off.
234 00:41:02.850 ⇒ 00:41:22.519 Robert Tseng: Yeah. Yeah, I think this is really gonna be, like, your… once you’re ramped up, like, to be able to get… deploy this, like… I mean, I’d love for you to try to get here before you leave, just so you could run it once, and then I would be able to, like… we could just try to learn from that. So, I don’t really think this should take…
235 00:41:23.050 ⇒ 00:41:27.949 Robert Tseng: like… too long. I mean, hopefully, like, I think you…
236 00:41:28.180 ⇒ 00:41:32.200 Robert Tseng: Yeah, I mean, we’ll see, but, yeah, I think that’s…
237 00:41:32.390 ⇒ 00:41:41.460 Robert Tseng: kind of what I would like to see. Sequence architecture documented, number of touches as a… yeah, this is a little bit less…
238 00:41:41.770 ⇒ 00:41:52.530 Robert Tseng: important, like, I think this is… Discovered a demo journey… I would say, maybe…
239 00:41:52.820 ⇒ 00:41:54.889 Robert Tseng: This stuff seems more important.
240 00:41:59.440 ⇒ 00:42:02.020 Robert Tseng: Secrets, architecture that document.
241 00:42:03.340 ⇒ 00:42:05.700 Robert Tseng: Yeah, sure, but… yeah.
242 00:42:07.820 ⇒ 00:42:10.210 Robert Tseng: Just because I think the…
243 00:42:11.730 ⇒ 00:42:25.140 Robert Tseng: you don’t really need to document it until you experiment. I don’t want you to be slowed down by, like, the documentation. If it’s helpful for you, you should do it, but I think I’ve already shown you all the documentation we have. We just have…
244 00:42:25.310 ⇒ 00:42:31.219 Robert Tseng: We just have this, which maybe… I don’t know if Hannah shared this with you, so I’ll just put it in.
245 00:42:31.220 ⇒ 00:42:35.150 Miranda Wen: Yeah, Riku just granted me access to Figma, yeah.
246 00:42:35.510 ⇒ 00:42:36.230 Robert Tseng: Okay.
247 00:42:36.230 ⇒ 00:42:37.500 Miranda Wen: Tamiya, yeah.
248 00:42:38.160 ⇒ 00:42:50.139 Robert Tseng: Okay, so there’s that… yeah, the HubSpot is what it is, and then they have their marketing hub. These are the only three things that they use, so I don’t really think there’s much more documentation to review,
249 00:42:50.780 ⇒ 00:43:01.619 Robert Tseng: yeah, I think all the strategy stuff is in the sales notion, so you can kind of look through that if you want, and I’ve also kind of, I mean, a lot of this I’ve already transferred into
250 00:43:01.820 ⇒ 00:43:14.250 Robert Tseng: into Notion, like, everything in, not Notion, in… into Git. So, in our repo, the entire sales repo, I pretty much built that. So, like, a lot of that is… has the same… has the same stuff in there.
251 00:43:15.070 ⇒ 00:43:16.550 Miranda Wen: Gotcha, gotcha.
252 00:43:16.550 ⇒ 00:43:17.220 Robert Tseng: Yeah.
253 00:43:17.530 ⇒ 00:43:18.290 Miranda Wen: Yeah.
254 00:43:18.830 ⇒ 00:43:34.579 Miranda Wen: In terms of, like, communication, do you prefer me to, like, have, like, oh, this is what I’m gonna do today, and this is what I did today, sent to you, or maybe a Slack channel? And also, like, for the hours, right now I’m, like, doing, like, night…
255 00:43:34.690 ⇒ 00:43:41.219 Miranda Wen: AM to, like, 4PM, PST, is that good? Yeah.
256 00:43:42.150 ⇒ 00:43:54.210 Robert Tseng: Yeah, that’s… that’s fine. I think there’s some emails that I… or, like, meetings I want to pull you into, so I’m just gonna go ahead and try to schedule those now, and then, obviously, what you can make… you don’t have to make,
257 00:43:54.790 ⇒ 00:44:05.950 Robert Tseng: We’ll do the… Yeah, this one, you should join, this is me running through…
258 00:44:06.150 ⇒ 00:44:07.660 Robert Tseng: Mark it with the team.
259 00:44:07.990 ⇒ 00:44:15.039 Robert Tseng: And… I mean, I’m not gonna be around for this, but I will also add you to this as well.
260 00:44:18.240 ⇒ 00:44:30.360 Robert Tseng: I’ll probably do one more check-in, so Monday, Thursday, we’ll do a one-on-one, like, I might meet with you daily, for 15 minutes, just as you’re getting going, just so we can kind of,
261 00:44:34.940 ⇒ 00:44:37.679 Robert Tseng: Yeah, so… let me do…
262 00:44:42.440 ⇒ 00:44:54.069 Robert Tseng: So yeah, like, right when you log on, like, I don’t personally read Slack messages, there’s too many, so I’d prefer you just kind of, like, we’ll do, like, a quick stand-up, and you tell… you just tell me what… what you’re doing, and I can,
263 00:44:54.200 ⇒ 00:44:56.019 Robert Tseng: Give some direction there.
264 00:44:56.570 ⇒ 00:44:56.970 Miranda Wen: Hmm, yeah.
265 00:44:56.970 ⇒ 00:44:57.340 Robert Tseng: Hmm.
266 00:44:57.460 ⇒ 00:44:58.140 Miranda Wen: Yeah.
267 00:44:58.970 ⇒ 00:45:03.190 Robert Tseng: Yeah, so we can just do that daily until…
268 00:45:03.450 ⇒ 00:45:09.959 Robert Tseng: Until we don’t need it. Yeah, I think those are the main things that I can book for now.
269 00:45:10.240 ⇒ 00:45:17.159 Robert Tseng: yeah, and then I think that’s either the sales go-to-market channel…
270 00:45:18.270 ⇒ 00:45:32.279 Robert Tseng: that’s… that’s probably where we do most of the talking about things that we’re working on. Like, I will just tag people and ask questions and, like, share things that I’m working on there, so I, you know, as long as… yeah, just keep… keep throwing all your questions in there.
271 00:45:32.280 ⇒ 00:45:41.110 Robert Tseng: I’ll… I’ll be able to respond to most of the… the sales-specific channel, that’s mostly for, like, kind of talking about
272 00:45:41.470 ⇒ 00:45:46.330 Robert Tseng: specific leads. I don’t think… I don’t think Utam really, like.
273 00:45:46.510 ⇒ 00:45:50.480 Robert Tseng: He kind of just talks about whatever in there, but I usually only…
274 00:45:50.610 ⇒ 00:45:57.799 Robert Tseng: I’m only talking about specific leads in that channel. And then the marketing channel is more, like,
275 00:45:58.480 ⇒ 00:46:06.019 Robert Tseng: I don’t really think you have to be worried about that right now. So, I think that’s… that’s… those are really the only two main channels that you need to be…
276 00:46:06.200 ⇒ 00:46:08.179 Robert Tseng: active in, yeah.
277 00:46:08.180 ⇒ 00:46:11.960 Miranda Wen: Okay, okay, cool, sounds good. Yeah, thank you so much for the overview.
278 00:46:11.960 ⇒ 00:46:12.490 Robert Tseng: Yeah.
279 00:46:14.860 ⇒ 00:46:24.120 Miranda Wen: Yeah, then today I will, like, start getting, like, make sure I get all the accesses, as well as us, like, going through, the documents.
280 00:46:24.390 ⇒ 00:46:24.920 Robert Tseng: Yeah.
281 00:46:26.740 ⇒ 00:46:30.569 Robert Tseng: Okay, cool. Yeah, I think,
282 00:46:32.050 ⇒ 00:46:42.379 Robert Tseng: We’ll chat probably tomorrow, tomorrow morning, I guess. If you have any other questions, just put it in Slack, I’ll be able to try to respond as much as I can.
283 00:46:42.880 ⇒ 00:46:47.369 Robert Tseng: Yeah, I mean, I’m trying to, like… would like… what would I like to…
284 00:46:48.470 ⇒ 00:46:54.600 Robert Tseng: see by the end of the week. I… I don’t really want to give,
285 00:46:55.630 ⇒ 00:47:03.349 Robert Tseng: deadlines yet? Yeah, we’ll just chat, we’ll chat tomorrow. I’ll give you some more time to kind of, find your bearings, and then I’ll…
286 00:47:03.480 ⇒ 00:47:05.020 Robert Tseng: Then we’ll, then we’ll,
287 00:47:05.280 ⇒ 00:47:19.239 Robert Tseng: I gotta… once we start meeting daily, like, I’ll probably start using Linear more. We haven’t touched sales linear in a while, and I’ll probably start tagging you in tickets for things that I want, like, by a certain time. And hopefully we can just use that, yeah.
288 00:47:19.240 ⇒ 00:47:22.760 Miranda Wen: Okay, yeah, yeah, that sounds great. Yeah, thank you so much, Robert, yeah.
289 00:47:22.760 ⇒ 00:47:23.290 Robert Tseng: Cool.
290 00:47:23.670 ⇒ 00:47:32.539 Robert Tseng: Sorry, I know that was a lot. I kinda just feel like there’s… yeah, I don’t know if… hopefully that was helpful for you.
291 00:47:32.540 ⇒ 00:47:38.769 Miranda Wen: Yeah, I’d rather be down instead of, like, being ignorant and don’t know where other things, so yeah.
292 00:47:38.770 ⇒ 00:47:39.460 Robert Tseng: Yeah.
293 00:47:39.830 ⇒ 00:47:56.899 Robert Tseng: Yeah, I tried to simplify it as much as I could in terms of, like, I think these are the only things that you need to be looking at, and then, yeah, you know, obviously, it’s gonna be incomplete, you’re gonna have some, like, gaps in your knowledge, so just keep, just keep, just keep asking me in Slack, and I will, I will,
294 00:47:57.350 ⇒ 00:47:59.739 Robert Tseng: I’ll respond as fast as I can.
295 00:47:59.920 ⇒ 00:48:02.560 Miranda Wen: Okay, okay, awesome. Thank you, Robert.
296 00:48:02.560 ⇒ 00:48:04.419 Robert Tseng: Cool. Alright. Talk to you later.
297 00:48:04.420 ⇒ 00:48:05.410 Miranda Wen: Tomorrow, yeah.
298 00:48:05.410 ⇒ 00:48:05.810 Robert Tseng: Right.