Meeting Title: Brainforge Advisor Onboarding Orientation Date: 2026-04-22 Meeting participants: Kaela Gallagher, Ardi
WEBVTT
1 00:00:37.260 ⇒ 00:00:38.969 Kaela Gallagher: Hey, Artie, how’s it going?
2 00:00:39.180 ⇒ 00:00:41.140 Ardi: Hey, Kalen, I’m good, how are you?
3 00:00:41.140 ⇒ 00:00:44.980 Kaela Gallagher: Good. Thanks for taking some time for me, appreciate it.
4 00:00:46.600 ⇒ 00:00:47.350 Ardi: Flexible.
5 00:00:47.710 ⇒ 00:00:55.180 Kaela Gallagher: Yeah, yeah, of course. Yeah, glad I could catch you before I’m out of office the next couple days.
6 00:00:55.300 ⇒ 00:01:07.559 Kaela Gallagher: But yeah, I can just… I can run you through a quick orientation, and at any point, if you have any questions, like, feel free to stop me, just want to make sure you’re all set and ready to go.
7 00:01:07.770 ⇒ 00:01:17.540 Kaela Gallagher: Yeah, I know you’re gonna be in an advisory position, but I feel like the tooling and the resources we provide are still pretty relevant, so…
8 00:01:17.950 ⇒ 00:01:18.989 Ardi: Okay, let’s do it.
9 00:01:18.990 ⇒ 00:01:21.700 Kaela Gallagher: Cool. How did you meet Utam?
10 00:01:22.420 ⇒ 00:01:27.799 Ardi: I actually met him in my first apartment building I lived in in Austin, so it’s completely.
11 00:01:28.890 ⇒ 00:01:30.380 Kaela Gallagher: Avenir, by chance?
12 00:01:30.380 ⇒ 00:01:31.430 Ardi: engineer, yeah.
13 00:01:31.430 ⇒ 00:01:33.969 Kaela Gallagher: Okay, it’s so…
14 00:01:33.970 ⇒ 00:01:35.190 Ardi: Do you know the place well?
15 00:01:35.190 ⇒ 00:01:40.899 Kaela Gallagher: I mean, I was there yester… yesterday? Yeah, I was in Austin this week.
16 00:01:41.270 ⇒ 00:01:52.119 Kaela Gallagher: And we had picked up Mickey from Avenir at one point, and one of our team members, Pranav, is moving into Avenir. He signed a lien.
17 00:01:52.120 ⇒ 00:01:52.520 Ardi: swallowed.
18 00:01:52.520 ⇒ 00:01:55.089 Kaela Gallagher: we were there. So, yeah.
19 00:01:55.090 ⇒ 00:01:56.030 Ardi: Amazing!
20 00:01:56.630 ⇒ 00:01:57.310 Ardi: That’s more…
21 00:01:57.310 ⇒ 00:02:01.329 Kaela Gallagher: My son was talking about it, and was like, it’s great, like, you should live there, and then…
22 00:02:01.880 ⇒ 00:02:03.470 Kaela Gallagher: Now he’s gonna live there, so…
23 00:02:03.470 ⇒ 00:02:04.430 Ardi: Oh my god.
24 00:02:04.430 ⇒ 00:02:04.900 Kaela Gallagher: Great to see you.
25 00:02:04.900 ⇒ 00:02:09.850 Ardi: Yeah, we both loved it. We were there up until, I think, almost 2 years now, yeah.
26 00:02:09.850 ⇒ 00:02:13.190 Kaela Gallagher: Yeah, yeah. It’s crazy. Cool. Yeah.
27 00:02:13.440 ⇒ 00:02:18.580 Kaela Gallagher: Awesome. Okay, cool. Well, I can introduce you to Brainforge, I’m sure you’ve heard a lot.
28 00:02:19.070 ⇒ 00:02:21.459 Kaela Gallagher: through, UTAM, but…
29 00:02:22.070 ⇒ 00:02:28.830 Kaela Gallagher: Just kind of going over, so our mission is to help businesses turn chaos into clarity.
30 00:02:28.830 ⇒ 00:02:29.259 Ardi: So we used.
31 00:02:29.260 ⇒ 00:02:34.120 Kaela Gallagher: data and AI to… to help Our clients make better decisions.
32 00:02:34.580 ⇒ 00:02:48.669 Kaela Gallagher: And our overall vision for our company is that everybody eats, so we all share success together. We operate like giants, so thinking big, executing with excellence, and delivering at the highest level.
33 00:02:48.670 ⇒ 00:02:56.390 Kaela Gallagher: And then also giving back and paying forward, so, creating impact with each other, sharing knowledge and value.
34 00:02:56.850 ⇒ 00:02:57.900 Ardi: Love it.
35 00:02:58.510 ⇒ 00:03:06.039 Kaela Gallagher: Cool. We offer, kind of, 3 service lines to our clients. So, one is data, one’s AI,
36 00:03:06.140 ⇒ 00:03:08.580 Kaela Gallagher: And then one is strategy and analytics.
37 00:03:08.580 ⇒ 00:03:30.219 Kaela Gallagher: And our delivery team kind of all falls into one of these three service lines. And oftentimes, too, we will have, like, multiple of these teams working with a client. So, for example, like, we might start on a data project, and then once we clean up the data, they want to add AI features to it. So, oftentimes there’s kind of a mix here.
38 00:03:30.490 ⇒ 00:03:31.490 Ardi: Makes sense.
39 00:03:32.070 ⇒ 00:03:44.399 Kaela Gallagher: And then who we serve, who we work with the most, a lot of, like, directors and heads at companies, or maybe, like, division leaders, like, a head of product or a head of marketing.
40 00:03:44.400 ⇒ 00:03:58.039 Kaela Gallagher: And then you’ll see, as you’re working kind of on the sales side, but, a lot of our brands are, like, CPG brands, like Element and Magic Spoon, some, like, SaaS, B2B, kind of across industries.
41 00:03:58.680 ⇒ 00:04:00.310 Ardi: That makes sense.
42 00:04:00.800 ⇒ 00:04:05.600 Kaela Gallagher: Cool, and then this is the team, so you obviously know Utum and Robert pretty well.
43 00:04:05.780 ⇒ 00:04:22.679 Kaela Gallagher: We have you over here on the right-hand side in the advisor section. And so, like I said, like, here, here’s our delivery team kind of split into those three categories, AI, data, and then strategy and analytics. We have people, we have ops.
44 00:04:22.680 ⇒ 00:04:32.350 Kaela Gallagher: And then we have, like, our go-to-market and marketing team as well. So, this is kind of the structure of the organization now. I know it’s probably really small for you, but it’s on our.
45 00:04:32.350 ⇒ 00:04:33.130 Ardi: It’s okay.
46 00:04:33.300 ⇒ 00:04:37.850 Kaela Gallagher: people and culture page in Notion, so you can go in and zoom in and see it all.
47 00:04:37.850 ⇒ 00:04:38.470 Ardi: Okay.
48 00:04:38.470 ⇒ 00:04:38.940 Kaela Gallagher: plus.
49 00:04:38.940 ⇒ 00:04:39.810 Ardi: I love it.
50 00:04:40.430 ⇒ 00:04:41.070 Kaela Gallagher: Cool.
51 00:04:43.170 ⇒ 00:04:58.240 Kaela Gallagher: Oh, and one other thing from that slide I should call out, so Lisa Wall right here, Partnerships Manager, she was on the email thread with you, she starts on Monday next week, and she’s gonna be a Partnerships Manager, so you’ll probably be working with her pretty closely.
52 00:04:58.600 ⇒ 00:04:59.380 Ardi: Okay.
53 00:04:59.510 ⇒ 00:05:00.750 Ardi: That’s good to know.
54 00:05:01.750 ⇒ 00:05:07.440 Kaela Gallagher: Cool. And then in terms of, like, execution, a couple of our,
55 00:05:07.450 ⇒ 00:05:21.470 Kaela Gallagher: acronyms that we use pretty frequently, so our OKRs, objectives and key results, that’s how we kind of measure goals and impact across the company. We develop AORs, areas of responsibility, that each person owns.
56 00:05:21.470 ⇒ 00:05:38.669 Kaela Gallagher: And then, yeah, like, coming into meetings, camera on, we try to have an agenda, heading in, and we try to avoid recurring meetings. Like, we kind of just operate meetings when necessary. I know you and Robert obviously have a standing one, but…
57 00:05:38.670 ⇒ 00:05:41.099 Kaela Gallagher: That’s kind of the overall culture there.
58 00:05:42.220 ⇒ 00:05:53.150 Kaela Gallagher: And we’re, like, primarily remote and async, our team is global, but for the most part, everybody has overlap with, like, Central or Eastern hours, like, time zones.
59 00:05:53.150 ⇒ 00:05:53.870 Ardi: Cool.
60 00:05:54.440 ⇒ 00:06:04.399 Kaela Gallagher: Okay, communication standards, so if you’re making an announcement in a channel, say what it is, why it matters, and then action items, so what to do.
61 00:06:04.990 ⇒ 00:06:15.799 Kaela Gallagher: And then follow-ups or questions will happen in that Slack thread. If you have any operations requests in Slack, you can type in slash asks.
62 00:06:16.140 ⇒ 00:06:22.200 Kaela Gallagher: And that allows you to do expense requests, time off requests.
63 00:06:22.330 ⇒ 00:06:33.980 Kaela Gallagher: Maybe you just need access to, like, a tool as you’re getting logged in, like, anything like that you can do through this ask function, and it’ll send a ticket to our operations team.
64 00:06:34.840 ⇒ 00:06:52.169 Kaela Gallagher: Culture of recognition, we love shoutouts. If you ever have a shoutout for anybody, just throw it in our Brainforge team channel. We want to make that a regular thing. In terms of client interaction, we kind of have a standard there. You won’t be as focused on that.
65 00:06:52.340 ⇒ 00:07:09.309 Kaela Gallagher: Client privacy, you know, we’re not throwing client names out in general. The names that are on our site, for the most part, are clients we’re not actively working with, more so previous clients, so we just try to keep current clients confidential.
66 00:07:11.030 ⇒ 00:07:23.970 Kaela Gallagher: And then for internal communication, we like to operate with, like, if you’re presenting a problem, you’ve already kind of thought about solutions, and you’re letting… you’re letting the person know when you’re gonna have an update.
67 00:07:23.970 ⇒ 00:07:24.460 Ardi: Cool.
68 00:07:24.460 ⇒ 00:07:27.199 Kaela Gallagher: Always better to have more communication than less.
69 00:07:29.180 ⇒ 00:07:29.890 Kaela Gallagher: Cool.
70 00:07:30.610 ⇒ 00:07:46.539 Kaela Gallagher: Our payment schedule, pretty sure that this was in your contract, but we’re on a net 30, so for example, like, your payment for this month, the month of April, will come towards the end of May. It’ll be paid within 30 days of the time period ending.
71 00:07:47.730 ⇒ 00:07:54.340 Ardi: Gotcha, okay, so the end of May would be the first payment, and then the second, potentially, would be the end of…
72 00:07:54.550 ⇒ 00:07:54.990 Kaela Gallagher: June.
73 00:07:54.990 ⇒ 00:07:57.739 Ardi: July? June. End of June. Yes. Okay, okay, got it.
74 00:07:57.740 ⇒ 00:08:06.710 Kaela Gallagher: the month of May. Yep. And then all of that is done through our platform called RAMP. You may not have received an invitation for that yet.
75 00:08:07.260 ⇒ 00:08:08.729 Kaela Gallagher: Oh, you did? Okay, perfect.
76 00:08:09.280 ⇒ 00:08:30.609 Kaela Gallagher: Cool. So, you can see the status in there, it’ll say, like, when the invoice is created, and then when it’s sent, and then when it’s arrived, so it’ll show you in there. And if there’s ever any issues or questions, there’s room for you to, like, add comments in there, too, and communicate with the finance team, or you’re always welcome to reach out to this finance email as well.
77 00:08:30.920 ⇒ 00:08:31.600 Ardi: Cool.
78 00:08:32.500 ⇒ 00:08:33.409 Kaela Gallagher: Awesome.
79 00:08:34.429 ⇒ 00:08:54.100 Kaela Gallagher: Cool. Yeah, definitely go ahead and give us a follow on LinkedIn. Sometimes we’ll even, like, put our posts in Slack and just ask for help with engagement on them. If you want any, like, headers or Brainforge material to add to your LinkedIn,
80 00:08:54.120 ⇒ 00:09:02.099 Kaela Gallagher: We’re happy to do that. Our marketing team can help you with that. Hannah would be the one to kind of reach out to for that.
81 00:09:02.140 ⇒ 00:09:04.070 Kaela Gallagher: If you want any materials there.
82 00:09:05.220 ⇒ 00:09:12.480 Kaela Gallagher: Cool. And then this is an overview of our current, like, company tech stack. I’ll go through these each individually.
83 00:09:12.940 ⇒ 00:09:17.950 Kaela Gallagher: So, Clockify, you actually won’t be using.
84 00:09:18.090 ⇒ 00:09:18.750 Kaela Gallagher: I don’t think…
85 00:09:18.750 ⇒ 00:09:19.340 Ardi: Okay.
86 00:09:19.340 ⇒ 00:09:23.110 Kaela Gallagher: This is more so for our hourly team members. I think.
87 00:09:23.110 ⇒ 00:09:24.320 Ardi: Wondering, yeah.
88 00:09:24.320 ⇒ 00:09:25.070 Kaela Gallagher: are, like.
89 00:09:25.070 ⇒ 00:09:27.649 Ardi: It was in the agreement, too. Yeah.
90 00:09:27.650 ⇒ 00:09:40.180 Kaela Gallagher: Yeah, and yours is, like, on a monthly basis as well, so I don’t think there would be a reason for you to track your hours. So I’d say for now, ignore this. I’ll double check and see if you need to.
91 00:09:40.180 ⇒ 00:09:45.420 Ardi: Yeah, yeah, that’d be great. I mean, I signed up for it because it was asking me to do it, so… Yeah. Let me know, yeah.
92 00:09:45.420 ⇒ 00:09:55.860 Kaela Gallagher: Okay, yeah, if we have you do any, like, coaching conversations or anything like that, we might end up using this, but, I’ll keep you posted on this one.
93 00:09:55.860 ⇒ 00:09:56.610 Ardi: Sounds good.
94 00:09:57.340 ⇒ 00:09:58.050 Kaela Gallagher: Whoa.
95 00:09:58.350 ⇒ 00:10:04.220 Kaela Gallagher: That’s not super relevant. Okay, Notion you were able to get access to, right?
96 00:10:04.720 ⇒ 00:10:06.220 Ardi: Yeah, I’m on Notion.
97 00:10:06.220 ⇒ 00:10:09.199 Kaela Gallagher: Cool, yeah, so you can dig through there, there’s, like, a…
98 00:10:09.410 ⇒ 00:10:27.080 Kaela Gallagher: sales, and marketing, like, folder in there. Dig through our people and culture page, sent you the onboarding guide as well. So, just a great resource for all of, like, our operating procedures and, internal notes and documents.
99 00:10:27.770 ⇒ 00:10:32.629 Kaela Gallagher: And then Cursor, you were able to get access to Cursor?
100 00:10:33.050 ⇒ 00:10:35.140 Ardi: I believe so, yes.
101 00:10:35.140 ⇒ 00:10:35.540 Kaela Gallagher: Okay.
102 00:10:35.540 ⇒ 00:10:37.109 Ardi: Access the cursor as well.
103 00:10:37.110 ⇒ 00:10:42.830 Kaela Gallagher: And have you, heard from Brielle yet to schedule a meeting?
104 00:10:43.420 ⇒ 00:10:56.059 Ardi: No. And, you know, just so we’re on the same page, are you aware of the scope? Like, I’m, gonna be working with Brainforge? Like, I want to make sure that we’re on the same page in terms of, like…
105 00:10:56.430 ⇒ 00:10:59.009 Ardi: how I’m gonna be working with you guys.
106 00:10:59.310 ⇒ 00:11:02.190 Kaela Gallagher: Yes, in terms of an advisor role, typically.
107 00:11:02.190 ⇒ 00:11:02.550 Ardi: Yeah.
108 00:11:02.550 ⇒ 00:11:03.940 Kaela Gallagher: meeting with Robert.
109 00:11:04.160 ⇒ 00:11:06.390 Ardi: Yeah, so it’s just that, and I’m…
110 00:11:06.390 ⇒ 00:11:31.120 Ardi: And I’m kind of digging through the sales foundations and going to be restructuring just that. So, in terms of, like, on my side, like, I’m not making any calls, no client interactions, like, I’m not implementing anything deep, it’s just really, trying to give definitions, the sales cycle, reviewing the calls, trying to build a system for you guys to, get it out of Robert and Utam’s hands on the sales calls, and you guys can scale that.
111 00:11:31.120 ⇒ 00:11:39.300 Ardi: that out. I just want to make sure that’s clear, so I don’t want you to have to do extra work or get me involved elsewhere, like you would a full-time employee.
112 00:11:39.300 ⇒ 00:11:39.670 Kaela Gallagher: Yeah.
113 00:11:39.670 ⇒ 00:11:41.390 Ardi: make sure I’m not wasting your time at all.
114 00:11:41.390 ⇒ 00:11:51.880 Kaela Gallagher: Yes, yeah, no worries. Yeah, I still think, obviously, Notion, like, has a lot of our current operating procedures, so that’ll be helpful for you to refer to as you’re building stuff.
115 00:11:51.960 ⇒ 00:12:06.159 Kaela Gallagher: Cursor, too, like, if you ever have questions, like, you can ask Cursor, like, even before you, I don’t know, chat with somebody internal, you can be like, tell me about this person, and Cursor can give you a rundown on them, so…
116 00:12:06.730 ⇒ 00:12:07.849 Kaela Gallagher: I’ll have…
117 00:12:08.050 ⇒ 00:12:26.910 Kaela Gallagher: Braille meet with you. He runs learning and development, and he can help you get cursor set up as well. But for now, in the onboarding guide, there’s, like, a quick start training, and it’ll help you get your cursor set up and, like, attached to all of our Brainforge information.
118 00:12:27.520 ⇒ 00:12:28.160 Ardi: Cool.
119 00:12:28.160 ⇒ 00:12:40.170 Kaela Gallagher: So yeah, once you’re going through that, if you have any questions, we added you to the new hires thread in Slack, so we can help you out there, or specific to Cursor, Brielle can help with that as well.
120 00:12:40.610 ⇒ 00:12:42.220 Ardi: You got it. Thank you.
121 00:12:42.220 ⇒ 00:12:42.850 Kaela Gallagher: Cool.
122 00:12:43.040 ⇒ 00:12:56.489 Kaela Gallagher: Okay, and then I know you’re on… on Slack already. Yeah, just be sure to update a profile photo, and then the desktop app and the mobile apps work really well, so I would recommend those.
123 00:12:56.610 ⇒ 00:13:07.990 Kaela Gallagher: Linear is what we use for project tracking. It’s kind of similar to a JIRA. I don’t think you will need to access it a ton. Maybe you’ll set up workflows there.
124 00:13:08.230 ⇒ 00:13:10.139 Kaela Gallagher: Have you accessed Linear yet?
125 00:13:10.770 ⇒ 00:13:17.929 Ardi: No, I haven’t actually… I’m losing track because there’s so many tools. I think I did… no, you’re fine. I think I did, let me see.
126 00:13:18.280 ⇒ 00:13:18.820 Kaela Gallagher: Okay.
127 00:13:18.820 ⇒ 00:13:37.570 Ardi: I’m in something right now. I am in linear, yes. Okay. I have it up here on the tab, so I’m in linear. This is good, so I have my own little, tracker that I use with my clients, but if it’s easier for, I’ll ping Robert, see if it’s easier for him. I’m happy to do it, because I’m pretty,
128 00:13:38.460 ⇒ 00:13:54.980 Ardi: We’re, there’s a bunch of tasks on every week, and there’s, like, a tracker that I have on my own tracker that just keeps my clients, like, up to date on what I’m working on, and I’m similar to you guys, a lot of the work is delivered async, so… Yeah. But I’ll see if it’s easier for Robert to have me on linear, I don’t mind just using linear.
129 00:13:55.300 ⇒ 00:13:55.760 Kaela Gallagher: Okay.
130 00:13:55.760 ⇒ 00:13:57.000 Ardi: at the wrong pace, yeah.
131 00:13:57.160 ⇒ 00:14:01.410 Kaela Gallagher: Yeah, I don’t know that you would need to put, like, your own tasks in there, but…
132 00:14:01.410 ⇒ 00:14:01.850 Ardi: Okay.
133 00:14:01.850 ⇒ 00:14:12.840 Kaela Gallagher: building out, like, templates or workflows that somebody’s going to follow after you, that might be done in here. Like, we try to kind of keep all of our tasks here, so…
134 00:14:12.840 ⇒ 00:14:25.640 Kaela Gallagher: This is another one, I feel like the desktop app is way better than the Chrome tab. I didn’t get the app until, like, a week ago, and I was like, oh my gosh, this is a life changer, so…
135 00:14:25.640 ⇒ 00:14:28.769 Ardi: Good to know. I’ll make sure to get the dust up.
136 00:14:28.770 ⇒ 00:14:29.420 Kaela Gallagher: Cool.
137 00:14:29.540 ⇒ 00:14:37.140 Kaela Gallagher: Okay, and then our Brainforge platform is really cool. I’m actually gonna… show you…
138 00:14:37.720 ⇒ 00:14:41.920 Kaela Gallagher: Let me just share my screen for it.
139 00:14:42.180 ⇒ 00:14:47.820 Kaela Gallagher: Okay, so the Brainforge platform is at platform.brainforge.ai.
140 00:14:48.010 ⇒ 00:14:53.969 Kaela Gallagher: And you’ll just sign in with your Google account, and you can have access to all of this.
141 00:14:54.290 ⇒ 00:14:54.900 Ardi: Really cool.
142 00:14:54.900 ⇒ 00:15:09.840 Kaela Gallagher: Basically, what it does is, on this dashboard, every meeting that you have with your Brainforward email on Zoom is going to populate here. It’ll show all of the notes, you can ask the AI assistant to build you a summary.
143 00:15:09.840 ⇒ 00:15:21.000 Kaela Gallagher: to build you a Slack message from it, it can provide you a transcript, it gives you this little quality score, you can sort by, like, the people that you met with,
144 00:15:21.060 ⇒ 00:15:35.279 Kaela Gallagher: So, super helpful tool. But then on the side, too, like, you can dig into things by… by client, you can see, like, even all of leadership, like, our OKRs are in here and tracked.
145 00:15:35.620 ⇒ 00:15:50.340 Kaela Gallagher: that’s visible to the whole org. The Learning Hub is here, so you’ll be doing, like, your quick start, setting up all of your tooling through this Learning Hub section, so this is, like, a really great
146 00:15:50.620 ⇒ 00:15:53.040 Kaela Gallagher: Just, like, central platform for the organization.
147 00:15:53.040 ⇒ 00:15:53.390 Ardi: Yeah.
148 00:15:53.390 ⇒ 00:15:53.920 Kaela Gallagher: So…
149 00:15:53.920 ⇒ 00:15:59.110 Ardi: That’s so cool. And then, let me ask you a question, because one of the things I need to…
150 00:15:59.110 ⇒ 00:16:19.629 Ardi: Well, I need to get access to HubSpot, uten told me to just ask in Slack, but you just said, show the ask thing, so I might just do that on Slack. And then the secondary thing is access to other… I want access to call recordings of sales calls, basically, from Robert and Utam. Would I access that on here, or elsewhere?
151 00:16:19.840 ⇒ 00:16:36.790 Kaela Gallagher: Yes, so you can go to this drop-down menu with the participant, and then, for example, I’ll just type in Robert, and it should have… yep, all of his meetings are here. So it looks like Peter Lang is maybe a client,
152 00:16:37.700 ⇒ 00:16:42.079 Kaela Gallagher: Yeah, so you can, you can pull them all up here, and then you can also…
153 00:16:42.330 ⇒ 00:16:52.660 Kaela Gallagher: Cursor should have access to all of these meetings, so you can ask Cursor, like, give me summaries of all the meetings that Robert has had with this client, or.
154 00:16:52.660 ⇒ 00:16:55.780 Ardi: Something like that. Okay, that’s really good to know.
155 00:16:56.160 ⇒ 00:16:56.720 Kaela Gallagher: Yeah.
156 00:16:57.650 ⇒ 00:16:58.490 Kaela Gallagher: Cool.
157 00:16:58.670 ⇒ 00:17:07.809 Kaela Gallagher: And then if you know more specific information, too, like, oh, on April 15th, Robert had a meeting with this client, you can ask Cursor for, like.
158 00:17:07.819 ⇒ 00:17:08.909 Ardi: I can do it? Okay.
159 00:17:08.910 ⇒ 00:17:09.640 Kaela Gallagher: Like that, too.
160 00:17:09.640 ⇒ 00:17:10.349 Ardi: Cool.
161 00:17:10.690 ⇒ 00:17:12.360 Ardi: Very cool, I’m excited.
162 00:17:12.480 ⇒ 00:17:14.439 Kaela Gallagher: Yeah, Utsom built that, it’s awesome.
163 00:17:14.700 ⇒ 00:17:16.099 Ardi: That’s so cool, yeah.
164 00:17:16.109 ⇒ 00:17:19.469 Kaela Gallagher: Okay, cool.
165 00:17:19.729 ⇒ 00:17:25.119 Kaela Gallagher: And then Zoom, obviously, you have access to, because you’re on this call. Perfect.
166 00:17:26.789 ⇒ 00:17:46.669 Kaela Gallagher: Okay. We also have Friday team meetings, they’re bi-weekly, so we have a different host every time to keep it exciting, there’s an icebreaker, and then each department will get to kind of give updates. There’s, like, a go-to-market sales update slide, so I don’t know, Robert might ask you for,
167 00:17:46.670 ⇒ 00:17:47.150 Ardi: Sure.
168 00:17:47.150 ⇒ 00:17:52.660 Kaela Gallagher: input on what to present to the team for that biweekly meeting.
169 00:17:52.960 ⇒ 00:17:57.080 Kaela Gallagher: I don’t think those would be required for you to join, but you’re more than welcome to.
170 00:17:57.910 ⇒ 00:17:58.750 Ardi: Appreciate that.
171 00:17:59.190 ⇒ 00:18:14.480 Kaela Gallagher: Okay, cool. And then, in terms of, like, week one, month one, Robert and I worked on that ramp-up plan for you, which I shared with you via Notion, so a lot of that stuff should be in there.
172 00:18:14.480 ⇒ 00:18:17.950 Ardi: Awesome. Let me see if I can make sure I have it…
173 00:18:19.930 ⇒ 00:18:25.490 Ardi: Would it be my inbox on a way to do… oh, there it is! Already ramped up. There it is! Cool.
174 00:18:25.490 ⇒ 00:18:32.250 Kaela Gallagher: Okay, perfect. So it follows pretty closely, I think, the, like, SOW that you guys had already discussed.
175 00:18:32.250 ⇒ 00:18:33.370 Ardi: Perfect. Yeah.
176 00:18:33.370 ⇒ 00:18:39.270 Kaela Gallagher: be anything new, but it kind of breaks it down, by timeline, and yeah.
177 00:18:39.270 ⇒ 00:18:39.760 Ardi: Amazing.
178 00:18:39.760 ⇒ 00:18:43.920 Kaela Gallagher: Leave comments on that. Robert’s on that doc, so you guys can collaborate there.
179 00:18:44.540 ⇒ 00:18:46.680 Ardi: Amazing. Amazing. Yeah.
180 00:18:46.680 ⇒ 00:18:52.099 Kaela Gallagher: And if you have any feedback about the onboarding process, I know this, like, happened really quickly, and we…
181 00:18:52.100 ⇒ 00:18:55.819 Ardi: It’s great, Kelly, you’re doing a great job. Yeah, this is solid.
182 00:18:56.050 ⇒ 00:19:10.730 Kaela Gallagher: Let me know if you need anything at all. And then Rico, who’s operations, and myself are in that new hire channel, so, if you have any questions, that’s the best place to drop them, and we can get to them as quick as possible between the two of us.
183 00:19:11.090 ⇒ 00:19:15.229 Ardi: Awesome. Honestly, I think the only thing I need is access to HubSpot, and I’m good to go for now. Yeah.
184 00:19:15.230 ⇒ 00:19:21.340 Kaela Gallagher: Okay. Do you want to try doing the linear ask submission for that while you’re on the call with me? I can show you.
185 00:19:21.340 ⇒ 00:19:24.159 Ardi: Yeah, let’s do it. Let me see…
186 00:19:24.590 ⇒ 00:19:27.980 Ardi: So I’m on linear, do you want me to share my screen? I can.
187 00:19:29.150 ⇒ 00:19:30.920 Kaela Gallagher: Are you within Slack?
188 00:19:31.730 ⇒ 00:19:33.270 Ardi: Oh.
189 00:19:33.930 ⇒ 00:19:38.759 Ardi: Let me see… let me just share my screen so maybe you can guide me on here.
190 00:19:38.760 ⇒ 00:19:39.580 Kaela Gallagher: Perfect.
191 00:19:40.510 ⇒ 00:19:44.819 Ardi: Damn it, it’s one of those things, I just got a new Mac Mini, and it’s gonna…
192 00:19:45.120 ⇒ 00:19:46.000 Ardi: I have to allow.
193 00:19:46.000 ⇒ 00:19:46.610 Kaela Gallagher: Yeah, for sure.
194 00:19:46.610 ⇒ 00:19:48.749 Ardi: screen, so here we go. We’re just gonna.
195 00:19:48.750 ⇒ 00:19:49.080 Kaela Gallagher: You’re good.
196 00:19:49.080 ⇒ 00:19:56.490 Ardi: We’re gonna do this without the screen share. Okay. So, on Slack, do I have to… where do I go to start?
197 00:19:56.880 ⇒ 00:20:01.109 Kaela Gallagher: So, on Slack, or maybe I can just show you my screen.
198 00:20:01.110 ⇒ 00:20:01.590 Ardi: Sure.
199 00:20:01.590 ⇒ 00:20:02.640 Kaela Gallagher: This is helpful.
200 00:20:03.030 ⇒ 00:20:03.530 Ardi: Yeah.
201 00:20:03.530 ⇒ 00:20:06.550 Kaela Gallagher: Okay, let me go back to here…
202 00:20:09.890 ⇒ 00:20:20.519 Kaela Gallagher: Okay, so for me, it’s populating down here under the app section. I’m not sure if it will show there for you, because you haven’t used it yet. Do you see it there?
203 00:20:20.690 ⇒ 00:20:27.009 Ardi: No, I don’t see it there, and now that I’m thinking about it, I think I got… it’s on linear, right? Linear should be there?
204 00:20:27.010 ⇒ 00:20:31.450 Kaela Gallagher: It’s a… it’s a Slack integration with Linear.
205 00:20:31.450 ⇒ 00:20:34.619 Ardi: I haven’t gotten any of the integrations yet, I can try to…
206 00:20:34.620 ⇒ 00:20:43.440 Kaela Gallagher: Okay, just go to, like, a public… Just go to a channel, And type in slash asks.
207 00:20:44.410 ⇒ 00:20:45.269 Kaela Gallagher: And then you can.
208 00:20:45.270 ⇒ 00:20:46.820 Ardi: Go to any channel?
209 00:20:47.290 ⇒ 00:20:47.970 Kaela Gallagher: Yeah.
210 00:20:49.420 ⇒ 00:20:52.310 Kaela Gallagher: And then you’ll press Send.
211 00:20:53.560 ⇒ 00:20:56.510 Ardi: So, asks, and then just hit send?
212 00:20:56.960 ⇒ 00:20:57.320 Kaela Gallagher: Yeah.
213 00:20:58.860 ⇒ 00:21:03.529 Ardi: Okay, there we go. Pick an option, access request, I got it.
214 00:21:03.530 ⇒ 00:21:04.850 Kaela Gallagher: Perfect. Okay.
215 00:21:05.650 ⇒ 00:21:07.920 Ardi: Oh, perfect. Nice.
216 00:21:08.140 ⇒ 00:21:08.970 Kaela Gallagher: Awesome.
217 00:21:09.530 ⇒ 00:21:13.379 Kaela Gallagher: And those go to our operations team. If… they…
218 00:21:13.510 ⇒ 00:21:21.160 Kaela Gallagher: do a good job of doing it within 24 hours. The tooling, they usually do even quicker, so if you don’t hear back by end of day today.
219 00:21:21.390 ⇒ 00:21:22.930 Kaela Gallagher: I would just follow up with them.
220 00:21:23.360 ⇒ 00:21:24.040 Ardi: Cool.
221 00:21:24.590 ⇒ 00:21:26.350 Ardi: I just… oh, purpose?
222 00:21:27.040 ⇒ 00:21:28.310 Ardi: Love it.
223 00:21:29.150 ⇒ 00:21:32.000 Ardi: There we go. Awesome! This is amazing.
224 00:21:32.330 ⇒ 00:21:35.499 Kaela Gallagher: Cool! Awesome! Well, yeah, hope it was helpful. If you need anything.
225 00:21:35.500 ⇒ 00:21:36.230 Ardi: It really was.
226 00:21:36.230 ⇒ 00:21:36.980 Kaela Gallagher: Let me know.
227 00:21:37.420 ⇒ 00:21:39.149 Ardi: Thank you so much, I appreciate it.
228 00:21:39.150 ⇒ 00:21:40.900 Kaela Gallagher: Welcome to the team!
229 00:21:40.900 ⇒ 00:21:42.850 Ardi: Thank you, thanks for the welcome, appreciate it.
230 00:21:43.040 ⇒ 00:21:43.560 Kaela Gallagher: Okay.
231 00:21:43.560 ⇒ 00:21:44.830 Ardi: Later. Bye.