Meeting Title: Dragon Hope Weekly Sync Date: 2026-04-21 Meeting participants: Greg Stoutenburg, Advait Nandakumar Menon, Demilade Agboola
WEBVTT
1 00:00:49.530 ⇒ 00:00:51.099 Advait Nandakumar Menon: Hey, Dragon Hope’s going.
2 00:00:51.100 ⇒ 00:00:53.070 Greg Stoutenburg: Hey! Doing alright, how are you?
3 00:00:53.740 ⇒ 00:00:54.640 Advait Nandakumar Menon: Doing good.
4 00:00:56.800 ⇒ 00:00:59.720 Greg Stoutenburg: Trying to see if, Bea can join us as well.
5 00:01:02.200 ⇒ 00:01:04.080 Greg Stoutenburg: Just so we can get caught up on this thing.
6 00:01:05.269 ⇒ 00:01:06.039 Advait Nandakumar Menon: Yeah?
7 00:01:08.530 ⇒ 00:01:09.510 Greg Stoutenburg: Let’s see…
8 00:01:09.860 ⇒ 00:01:13.540 Greg Stoutenburg: I mean, I think, you know, so the purpose of this call is just to make sure that
9 00:01:13.570 ⇒ 00:01:32.890 Greg Stoutenburg: everything is going along well for, you know, ahead of our Thursday call, and sort of just align on work that’s been requested. Now, in this case, since, you know, we’re sort of in fire alarm mode for organizing linear, I think the main thing is just being aligned on what is
10 00:01:33.860 ⇒ 00:01:35.900 Greg Stoutenburg: What’s done, what’s to do?
11 00:01:36.500 ⇒ 00:01:37.869 Greg Stoutenburg: Things like that.
12 00:01:43.780 ⇒ 00:01:45.670 Greg Stoutenburg: First passenger Board for follow-up.
13 00:01:47.940 ⇒ 00:01:51.459 Greg Stoutenburg: Okay, I’m just looking at…
14 00:01:51.800 ⇒ 00:01:55.270 Greg Stoutenburg: his comment, B’s comment in the client default channel.
15 00:01:55.380 ⇒ 00:01:57.579 Greg Stoutenburg: So I guess I’ll just open Linear and start there.
16 00:01:59.640 ⇒ 00:02:03.610 Greg Stoutenburg: For product analytics, I’ll need to add
17 00:02:04.020 ⇒ 00:02:16.809 Greg Stoutenburg: just, I mean, I think a couple of tickets. I think off the top of my head, it’s user retention is the next dashboard, which is, fortunately, retention is pretty easy to build, because it’s, like, pre-built charts, so… Yeah. You know, we can look at, like.
18 00:02:17.650 ⇒ 00:02:28.530 Greg Stoutenburg: again, I’ll look at what’s in there, but just things like, new signups returning, organizations returning, like.
19 00:02:28.970 ⇒ 00:02:32.390 Greg Stoutenburg: Just that sort of thing, and then just do it over a daily view.
20 00:02:33.090 ⇒ 00:02:36.130 Greg Stoutenburg: This is kind of what we’re gonna be looking for.
21 00:02:36.540 ⇒ 00:02:37.440 Greg Stoutenburg: Hey, Demi.
22 00:02:39.050 ⇒ 00:02:39.710 Advait Nandakumar Menon: Hey.
23 00:02:40.310 ⇒ 00:02:42.359 Demilade Agboola: Hi everyone, how’s everyone doing?
24 00:02:42.660 ⇒ 00:02:43.980 Greg Stoutenburg: Doing alright.
25 00:02:44.830 ⇒ 00:02:50.480 Greg Stoutenburg: Just keeping… keeping a hand on our, default firefighting.
26 00:02:51.980 ⇒ 00:03:00.150 Demilade Agboola: Yeah. Advait, so I think with this PR, I have done what you need. Is there any other thing you need?
27 00:03:01.240 ⇒ 00:03:17.049 Advait Nandakumar Menon: With respect to CS Performance Dashboard, nope. I think the churn team is what you added yesterday, and these two pending things is all that there is, so I’ll just have to tidy up the dashboard, and we should be done.
28 00:03:17.660 ⇒ 00:03:18.890 Demilade Agboola: Okay, alright.
29 00:03:19.300 ⇒ 00:03:31.820 Demilade Agboola: Sounds good. Sounds good then. But, like, yeah, if there’s any other thing you need, please don’t… don’t hesitate to flag it so I can hop on. Or, like, figure out if I can assign it to Mustafa for him to do instead.
30 00:03:32.370 ⇒ 00:03:33.070 Advait Nandakumar Menon: Sure.
31 00:03:33.070 ⇒ 00:03:38.509 Demilade Agboola: Awesome. Also, how’s the BDR dashboard coming along? Because I know, like, tomorrow is the day we need to share.
32 00:03:38.510 ⇒ 00:03:39.260 Advait Nandakumar Menon: Yeah.
33 00:03:39.490 ⇒ 00:03:49.859 Advait Nandakumar Menon: Yeah, it’s… I’m currently actively doing it, so I’ve done all the KPIs, I’m going to tackle the charts next, and a couple of tables, and all the good stuff.
34 00:03:50.400 ⇒ 00:03:59.130 Demilade Agboola: Sounds good, sounds good. Again, if there are any numbers that look weird or off, please, again, flag it so I can try and get us, aligned on that.
35 00:03:59.720 ⇒ 00:04:00.480 Advait Nandakumar Menon: Yep.
36 00:04:03.260 ⇒ 00:04:05.169 Demilade Agboola: Is Braille joining this call, Greg?
37 00:04:05.490 ⇒ 00:04:14.159 Greg Stoutenburg: I pinged him at the start of the call to ask him to come. He had just messaged me, but I don’t actually know if he’s available, and if…
38 00:04:14.450 ⇒ 00:04:18.129 Greg Stoutenburg: If we need to reschedule to get him on, I think it would be worth that, because…
39 00:04:18.130 ⇒ 00:04:19.770 Demilade Agboola: Okay, sounds good.
40 00:04:19.779 ⇒ 00:04:24.339 Greg Stoutenburg: I mean, it says he’s open right now. Let’s just wait a minute. It looks like he’s open right now, so let’s just…
41 00:04:25.169 ⇒ 00:04:36.449 Greg Stoutenburg: Sit pause. Okay, yeah, BDR- need to review that tomorrow morning. At… 11.30 my time.
42 00:04:37.329 ⇒ 00:04:39.509 Greg Stoutenburg: So, 23 hours from now.
43 00:04:40.999 ⇒ 00:04:48.029 Greg Stoutenburg: I’m looking at the default project in linear, and what I really need to see is a Gantt view.
44 00:04:57.759 ⇒ 00:04:59.509 Greg Stoutenburg: And I don’t see a Gantt view.
45 00:05:33.490 ⇒ 00:05:35.720 Greg Stoutenburg: Do you guys know how to create a Gantt view in linear?
46 00:05:38.650 ⇒ 00:05:42.599 Greg Stoutenburg: So, I just pulled up views for default, did create new view.
47 00:05:44.060 ⇒ 00:05:45.699 Greg Stoutenburg: I guess this would be a board.
48 00:05:45.870 ⇒ 00:05:47.980 Greg Stoutenburg: Columns, and we don’t want columns.
49 00:05:52.630 ⇒ 00:05:54.589 Demilade Agboola: Let’s see what…
50 00:06:09.200 ⇒ 00:06:12.380 Greg Stoutenburg: Let’s take, like, one minute on this, and then just reschedule.
51 00:06:12.380 ⇒ 00:06:19.420 Advait Nandakumar Menon: Maybe you can try asking linear itself, like, there is that ask linear option at the bottom, right?
52 00:06:21.850 ⇒ 00:06:22.610 Greg Stoutenburg: Thank you.
53 00:06:35.420 ⇒ 00:06:37.650 Greg Stoutenburg: Oh, that’s right, just use AI.
54 00:06:38.060 ⇒ 00:06:39.170 Greg Stoutenburg: Why didn’t I think of that?
55 00:06:43.860 ⇒ 00:06:45.660 Demilade Agboola: I think you might have to go to the projects.
56 00:06:47.590 ⇒ 00:06:48.150 Greg Stoutenburg: Yeah.
57 00:06:48.360 ⇒ 00:06:49.889 Demilade Agboola: Can you go to projects, let’s see.
58 00:06:50.770 ⇒ 00:06:51.500 Greg Stoutenburg: Yeah.
59 00:06:52.090 ⇒ 00:06:56.080 Demilade Agboola: I think that’s probably where… can you click into a project? Oh yeah, timeline.
60 00:06:56.080 ⇒ 00:06:57.609 Greg Stoutenburg: There it is. Thank you.
61 00:06:57.610 ⇒ 00:06:58.370 Advait Nandakumar Menon: Okay.
62 00:06:58.370 ⇒ 00:07:01.479 Greg Stoutenburg: So you click projects, and then you can do a timeline. Okay.
63 00:07:02.540 ⇒ 00:07:08.260 Greg Stoutenburg: This is… but this… this… That… No.
64 00:07:08.640 ⇒ 00:07:11.890 Greg Stoutenburg: We’d get eaten alive if we shot that.
65 00:07:12.100 ⇒ 00:07:19.240 Greg Stoutenburg: I’d be skinned during the call. Okay, so, this needs to…
66 00:07:20.200 ⇒ 00:07:22.110 Greg Stoutenburg: Need to work on this. Alright, I’m…
67 00:07:22.700 ⇒ 00:07:33.910 Greg Stoutenburg: I’m gonna… I’m gonna see when B is available, and then try to get all three of us on a call. Okay, so, let me just pull up what I sent to Caitlin yesterday.
68 00:07:41.820 ⇒ 00:07:42.660 Greg Stoutenburg: Okay.
69 00:07:44.480 ⇒ 00:07:50.770 Greg Stoutenburg: Financial summary feedback is given, so that’s done. We’re calling financial summary done.
70 00:07:51.330 ⇒ 00:07:58.599 Greg Stoutenburg: Pylon’s good. Data is stale because we’re not ingesting anything fresh there. Is that right?
71 00:08:01.330 ⇒ 00:08:07.930 Demilade Agboola: Yeah, the… yeah, the dashboard exists, the structure is there, but…
72 00:08:08.080 ⇒ 00:08:11.719 Demilade Agboola: There isn’t any integration going on.
73 00:08:12.120 ⇒ 00:08:16.370 Greg Stoutenburg: And they know this, right? This is… this is the one that Victor’s been blocking, right?
74 00:08:16.370 ⇒ 00:08:23.810 Demilade Agboola: Yeah, and Utam has reached out to the… to Victor, and he said he was gonna take over that, so…
75 00:08:23.810 ⇒ 00:08:24.220 Greg Stoutenburg: Okay.
76 00:08:24.220 ⇒ 00:08:30.709 Demilade Agboola: I think we can always just ask him if there’s any progress with that, or if he feels we should do anything about that.
77 00:08:30.990 ⇒ 00:08:31.640 Greg Stoutenburg: Okay.
78 00:08:33.070 ⇒ 00:08:35.570 Greg Stoutenburg: Yeah, that’s it, and then it’s the BDR dash tomorrow.
79 00:08:36.150 ⇒ 00:08:36.950 Demilade Agboola: Yep.
80 00:08:37.179 ⇒ 00:08:41.459 Greg Stoutenburg: And I’m working on the new view now.
81 00:08:42.510 ⇒ 00:08:45.609 Greg Stoutenburg: Marketing attribution is for later, so I’m not worried about that.
82 00:08:46.960 ⇒ 00:08:48.410 Demilade Agboola: Awesome.
83 00:08:49.090 ⇒ 00:08:57.090 Demilade Agboola: Poatomic has said we can try logging, like, trying to sync, factors.ai, so I will try and do that again, let you know.
84 00:08:57.400 ⇒ 00:08:58.030 Greg Stoutenburg: Okay.
85 00:08:58.520 ⇒ 00:08:59.270 Greg Stoutenburg: Okay.
86 00:08:59.700 ⇒ 00:09:02.209 Greg Stoutenburg: Alright, sounds good, guys. Appreciate it.
87 00:09:02.210 ⇒ 00:09:14.600 Demilade Agboola: Yeah. Also, just general, I think maybe we need to have a weekly demo day of some sort, with stakeholders that I know Caitlin, so it’s not like…
88 00:09:14.850 ⇒ 00:09:17.209 Demilade Agboola: secondhand, or like… Yeah.
89 00:09:17.490 ⇒ 00:09:19.939 Demilade Agboola: Past, like, telephone, basically.
90 00:09:19.940 ⇒ 00:09:20.530 Greg Stoutenburg: Yeah.
91 00:09:20.530 ⇒ 00:09:23.300 Demilade Agboola: we should get access directly to, like, Laura.
92 00:09:23.410 ⇒ 00:09:29.299 Demilade Agboola: Yeah. And all of that, because she was asking questions about, like, the dashboard, like, it’s there, you can use it.
93 00:09:29.300 ⇒ 00:09:29.990 Greg Stoutenburg: Right.
94 00:09:30.370 ⇒ 00:09:33.279 Demilade Agboola: We need to be more in their faces so that these sort of.
95 00:09:33.280 ⇒ 00:09:33.660 Greg Stoutenburg: I agree.
96 00:09:33.660 ⇒ 00:09:36.250 Demilade Agboola: Because Kaylin is just transferring pressure that she’s feeling.
97 00:09:36.250 ⇒ 00:09:36.830 Greg Stoutenburg: Yeah.
98 00:09:37.200 ⇒ 00:09:37.990 Demilade Agboola: backloss.
99 00:09:38.040 ⇒ 00:09:51.929 Demilade Agboola: And so if we can get in between them and just, like, hey, this is this, this is what’s going on, we’re almost there, this is what’s left, here, our dashboard has been a blocker, because we’re trying to focus on this, like, we can be clear and be like, hey, we’re trying to get 100% on this.
100 00:09:51.930 ⇒ 00:09:59.780 Demilade Agboola: And that’s what’s making us do less on this. Because they also know the number of hours that we’re allocated per week. It’s not fantastic. Like, it’s not like.
101 00:09:59.780 ⇒ 00:10:00.390 Greg Stoutenburg: Right.
102 00:10:00.390 ⇒ 00:10:07.029 Demilade Agboola: you have, like, 800 hours a week, so you can take… so what’s happening? No, it’s… it’s way less than that, so it’s like, okay.
103 00:10:07.240 ⇒ 00:10:10.599 Demilade Agboola: We’re trying to, like, tackle things.
104 00:10:10.840 ⇒ 00:10:24.829 Demilade Agboola: based off what we’ve agreed on, in such a way that, like, we can get the output that we all desire, so… I think we just need to be clear about these things, and just, like, be very on top of it, so that Caitlin doesn’t come with, like, pressure she’s feeling.
105 00:10:25.320 ⇒ 00:10:42.920 Greg Stoutenburg: Yeah, no, I agree with that take, and I’ve gotten one-on-ones with, Lev and with Laura in the last week, and they were good, and I think something that seeing the activity in the channel showed me is that not all of… like, it’s a game of telephone where there’s some drop-off in between handoff points. Like, some of the things that were questions in there, I thought, like.
106 00:10:42.920 ⇒ 00:10:46.079 Greg Stoutenburg: We’ve answered that in this channel, like, this person should know, like…
107 00:10:46.080 ⇒ 00:11:00.320 Greg Stoutenburg: We’ve talked to them, yeah. So, yeah, I think this really does come down… it comes down to communication, and then I think part of the communication is just going to be when they go, oh, we actually want the dashboard to look like this, we have to, at that time, really flag very clearly, like, okay, that’s gonna take an hour.
108 00:11:00.320 ⇒ 00:11:13.450 Greg Stoutenburg: That hour that I spend is an hour that won’t go toward the BDR dashboard, or, you know, scoping out what’s needed for the marketing dashboard, or whatever, right? Just being clear about what asks do to our delivery dates.
109 00:11:13.960 ⇒ 00:11:32.439 Demilade Agboola: Definitely, definitely. Yeah, I just want us to not, like, constantly fall under this sort of pressure, especially because they’re trying to get things done in the next weeks, so they’re very, like, put in pressure, but they also need to understand that if you’re going to be so, like, meticulous with feedback on the dashboards we’re churning out.
110 00:11:32.590 ⇒ 00:11:36.689 Demilade Agboola: That’s fine, but it does affect other things, and that will, you know…
111 00:11:36.690 ⇒ 00:11:37.030 Greg Stoutenburg: Yeah.
112 00:11:37.030 ⇒ 00:11:38.470 Demilade Agboola: correct the delivery of that.
113 00:11:38.500 ⇒ 00:11:45.300 Greg Stoutenburg: We will make that pivot for you, but, like, yeah, we have to agree on the effects, yeah, yeah, agreed.
114 00:11:46.370 ⇒ 00:11:47.040 Greg Stoutenburg: Okay.
115 00:11:47.170 ⇒ 00:11:49.120 Demilade Agboola: I don’t want us to be stressing that debate out.
116 00:11:50.230 ⇒ 00:11:53.619 Greg Stoutenburg: Exactly, yeah, yeah, that’s right, I know. Look at this, like…
117 00:11:53.970 ⇒ 00:11:58.090 Greg Stoutenburg: We can’t have that. This needs to get shorter. Exactly.
118 00:11:58.760 ⇒ 00:12:00.470 Greg Stoutenburg: Yep. Cool.
119 00:12:00.770 ⇒ 00:12:08.070 Greg Stoutenburg: All right, thanks guys. I’ll look, yeah, I’ll just, you know, I’ll just respond to B about what I see here, and then we’ll take it from there.
120 00:12:08.510 ⇒ 00:12:09.510 Advait Nandakumar Menon: Yep, sounds good.
121 00:12:10.150 ⇒ 00:12:10.929 Greg Stoutenburg: Alright, see you guys. Thanks.
122 00:12:10.930 ⇒ 00:12:12.130 Advait Nandakumar Menon: Bye. Bye-bye.