Meeting Title: Default Linear Organization Sync Date: 2026-04-20 Meeting participants: Brylle Girang, Greg Stoutenburg
WEBVTT
1 00:09:51.000 ⇒ 00:09:52.669 Greg Stoutenburg: Alright, look at that, you’re here already.
2 00:09:53.810 ⇒ 00:09:57.039 Brylle Girang: Hello! I was here, like, 10 minutes ago.
3 00:09:57.040 ⇒ 00:09:59.020 Greg Stoutenburg: Really? Yeah, I bet.
4 00:09:59.380 ⇒ 00:10:12.479 Brylle Girang: thing that I always forget meetings that are set on some ad hours, so if it’s not exactly, like, the 00 of the hour, I tend to forget it, so I just join whenever.
5 00:10:12.480 ⇒ 00:10:14.790 Greg Stoutenburg: You just wait around until you hear a voice.
6 00:10:14.790 ⇒ 00:10:20.040 Brylle Girang: Exactly. Thankfully, there’s no jazz sound, so I’m not getting hurt.
7 00:10:21.090 ⇒ 00:10:23.010 Greg Stoutenburg: Okay, cool. How’s your weekend?
8 00:10:23.240 ⇒ 00:10:34.010 Brylle Girang: It was good, it was good. We had some fun outing, and we had some… some lunch outside. It was… it was a really, really… how would I say this?
9 00:10:34.190 ⇒ 00:10:36.650 Brylle Girang: A really family-focused weekend.
10 00:10:36.650 ⇒ 00:10:39.059 Greg Stoutenburg: Cool. Nice. Yeah, very nice.
11 00:10:39.060 ⇒ 00:10:39.470 Brylle Girang: It’s.
12 00:10:39.470 ⇒ 00:10:52.450 Greg Stoutenburg: Yeah, it was good. It was, it was Katie’s birthday, and so we went to, went to her son’s soccer game, we cooked out here, you know, we did the…
13 00:10:52.750 ⇒ 00:11:00.370 Greg Stoutenburg: birthday cake, and sing Happy Birthday, and things like that. Went out for brunch together, with all the kids, so… yeah, it was a good time.
14 00:11:00.470 ⇒ 00:11:02.929 Greg Stoutenburg: And also, I installed a dishwasher, so…
15 00:11:02.930 ⇒ 00:11:03.790 Brylle Girang: -Oh.
16 00:11:03.790 ⇒ 00:11:07.509 Greg Stoutenburg: The dishwasher broke a week and a half ago, so, yeah.
17 00:11:07.510 ⇒ 00:11:13.130 Brylle Girang: The dishwasher that you just, that you just, that… that was from your previous house, too?
18 00:11:13.490 ⇒ 00:11:21.779 Greg Stoutenburg: So, this one… this dishwasher… so, within… I think I maybe even mentioned this the other day, but within, like, 10 days of this move.
19 00:11:21.940 ⇒ 00:11:23.950 Greg Stoutenburg: The dishwasher broke.
20 00:11:24.230 ⇒ 00:11:32.730 Greg Stoutenburg: the Wi-Fi router just died. No apparent reason. Just died. Like, unplugged it, and then plug it back in, doesn’t work anymore. And… what else broke?
21 00:11:32.930 ⇒ 00:11:39.080 Greg Stoutenburg: Oh yeah, the shower just stopped working. Like, you know, you turn the water on, you pull up the thing, and then it’s supposed to come out the top.
22 00:11:39.130 ⇒ 00:11:53.370 Greg Stoutenburg: No more. It’s bath only. It went in full bath mode. So, yeah, had to take care of all of those things, like, in a hurry, so yeah. But we know the day will come for, like, a kitchen renovation and actually, like, putting in some new appliances.
23 00:11:53.760 ⇒ 00:12:11.419 Greg Stoutenburg: And that day is not now. So, it was like, alright, what’s, like, the cheapest black dishwasher I can find that’s just gonna, like, match the other appliances? So, I found one about 45 minutes away off of, Facebook Marketplace, and just… just went and picked up a used dishwasher in a parking lot, and then ripped out the old one, put in the new one, so…
24 00:12:11.720 ⇒ 00:12:13.870 Brylle Girang: That’s a crazy move.
25 00:12:13.990 ⇒ 00:12:17.660 Brylle Girang: The cat went missing. Wow.
26 00:12:17.660 ⇒ 00:12:21.130 Greg Stoutenburg: Yeah, yep, just One thing after another.
27 00:12:21.150 ⇒ 00:12:25.989 Brylle Girang: And speaking of the weekday, so how can I help you with default?
28 00:12:25.990 ⇒ 00:12:33.310 Greg Stoutenburg: Yes. So, do you have context on how Default’s doing? Or, like, why I’m… why I reached out?
29 00:12:33.310 ⇒ 00:12:40.850 Brylle Girang: Yes, I do. I heard that there was a recent escalation from Caitlin, which revolved around the timelines and then the accountabilities.
30 00:12:41.670 ⇒ 00:12:53.539 Greg Stoutenburg: Yeah, I mean, basically, like, there’s a bunch of dashboards… this… the main workstream here is a bunch of dashboards that are going into Omni, you know, data modeling ingestion, all that stuff, and then creating dashboards in Omni. So…
31 00:12:53.950 ⇒ 00:13:14.720 Greg Stoutenburg: After the, and now, when I was asked to CSO for default, like, I was already aware… one of the reasons I was asked to do that is because Utam was like, hey, like, they’re getting a little frustrated with our pace here, and so, like, they need to see something get out the door. And so, I’m like, alright, you know, I can… I can pick that up.
32 00:13:15.240 ⇒ 00:13:26.969 Greg Stoutenburg: there are still some things that are going slow. We… after the… at the weekly review on Thursday, it came out, like, there were some things that we were calling done, and that really are done, but it hadn’t been, like.
33 00:13:26.990 ⇒ 00:13:39.230 Greg Stoutenburg: re-reviewed a second time with the stakeholder who’d requested things, but, you know, here we called it done. We show this Gantt chart that’s, like, inaccurate and reflected what we had, like, 2 months ago, and so…
34 00:13:39.370 ⇒ 00:13:52.669 Greg Stoutenburg: the client wrote this, like, this long note, like, this, you know, like, this dashboard isn’t done, this one you said it’s done, but we haven’t heard anything more about it. Like, does the person know that you’re calling it done? It was some, sort of, some things like this.
35 00:13:53.250 ⇒ 00:13:58.670 Greg Stoutenburg: The core issue, as far as I’m concerned, is, like, the team is just, like, not…
36 00:13:58.890 ⇒ 00:14:13.839 Greg Stoutenburg: doing a good job with linear discipline. So, you know, you want to do things like… like right now, for example. Write a weekly update, use that linear skill, I mean, you know, use that cursor skill to pull from linear, or, you know, open code later.
37 00:14:14.270 ⇒ 00:14:21.350 Greg Stoutenburg: And you’ll just get a whole bunch of stuff that’s inaccurate, and then have to go in and manually edit it, or, like, reach out, like, hey guys, is this right, is this right? So…
38 00:14:21.350 ⇒ 00:14:36.279 Greg Stoutenburg: where I could use help is getting this organized. Some things I’ve tried are, like, I created an automation that runs every day and goes, if a ticket hasn’t been touched in two days, update it. Like, this is like an alert, please, you know, please do this.
39 00:14:36.280 ⇒ 00:14:46.330 Greg Stoutenburg: And there’s just, like, a lack of clarity from what’s in linear about what status various things are at, and I could use some help getting that straight with the team.
40 00:14:46.330 ⇒ 00:14:48.990 Brylle Girang: Yeah. Yeah, I think this is, like.
41 00:14:49.100 ⇒ 00:15:00.329 Brylle Girang: a fairly simple mistake, where people are just creating, like, linear tickets as, like, checkboxes, and then, hey, once I’m done with this task, I’m just gonna complete it, and then it’s in the void.
42 00:15:00.360 ⇒ 00:15:12.159 Brylle Girang: I think this could have been solved if we or the team have been following, like, the discipline of making sure that, you know, the ticket goes through the client review, it goes back to in progress, it goes back to in client.
43 00:15:12.160 ⇒ 00:15:12.660 Greg Stoutenburg: Yeah.
44 00:15:13.010 ⇒ 00:15:17.979 Brylle Girang: It’s done when, you know, both sides agree that it’s done, and it’s not happening.
45 00:15:17.980 ⇒ 00:15:18.300 Greg Stoutenburg: Yeah.
46 00:15:18.410 ⇒ 00:15:25.569 Brylle Girang: It’s like, we’re only deciding that it’s done, and then the tickets get completed. Yeah. Yeah, I do agree,
47 00:15:26.280 ⇒ 00:15:33.229 Brylle Girang: And I think this needs to, like, funnel into one person, and that should be Demi as the SL for the team, right?
48 00:15:33.350 ⇒ 00:15:34.910 Brylle Girang: I think one of the best…
49 00:15:34.910 ⇒ 00:15:46.649 Greg Stoutenburg: I think for all these dashboards, that’s… I think that is right, and this is, like… and, right, and this is part of the problem. I just end up keep having to just ask him directly, like, hey, is this right? What’s the status of this? And, you know, ideally, I should just be able to get that out of linear.
50 00:15:47.540 ⇒ 00:15:58.470 Brylle Girang: Yeah, let me see. I’m just thinking about how we could, like, streamline this and not hold their hand, like, in one week, and then completely let go.
51 00:15:58.700 ⇒ 00:16:05.539 Brylle Girang: But… Yeah, I think my first steps here is just, I’m going to investigate, like, what the linear
52 00:16:05.630 ⇒ 00:16:21.189 Brylle Girang: up board looks like? What can we do for the status? How can we, like, set standards on how to update the statuses? How can you make sure that they’re following, like, a distinct process, making sure that a ticket, a dashboard, goes through this specific set of steps before.
53 00:16:21.190 ⇒ 00:16:21.690 Greg Stoutenburg: Yeah.
54 00:16:21.690 ⇒ 00:16:27.059 Brylle Girang: So that nobody goes to, like, completed the first time that they create a dashboard.
55 00:16:27.350 ⇒ 00:16:28.620 Greg Stoutenburg: Right, right.
56 00:16:29.400 ⇒ 00:16:30.679 Brylle Girang: How does that sound?
57 00:16:31.070 ⇒ 00:16:45.319 Greg Stoutenburg: Yeah, that sounds good. That sounds good, and I think the client will be all about it. I don’t think that they… like, they clearly… they want some vis… they want more visibility than they have. My interpretation is that the problem is not so much that our progress is unacceptable.
58 00:16:45.320 ⇒ 00:16:53.190 Greg Stoutenburg: Although they might like to see some things a little bit faster, I think it’s less that, and more of, like, they don’t know what the delay is. Like, when something isn’t done.
59 00:16:53.190 ⇒ 00:16:59.789 Greg Stoutenburg: They don’t know what the delay is. Or it is done, but we haven’t told them that it’s done. You know,
60 00:16:59.790 ⇒ 00:17:15.329 Greg Stoutenburg: So, but anyway, being able to, like, have this just all exist in linear in the way you’re describing would be really helpful. And that is… that includes things like, you know, a comment goes in, like, I reviewed the dashboard with stakeholder today, and they raised these concerns that are linked in these tickets, that sort of thing.
61 00:17:15.660 ⇒ 00:17:28.669 Brylle Girang: Yeah, yeah, exactly, exactly. I think it may be also just stopping thoughts here, so that we can also go back to the transcript. Maybe skills revolves around, you know, updating tickets specific to dashboards, making sure that comments are slacked.
62 00:17:28.790 ⇒ 00:17:30.950 Brylle Girang: are pasted there, it’s updated.
63 00:17:31.080 ⇒ 00:17:37.650 Brylle Girang: And also, maybe making sure that specific statuses for these dashboards are included in our.
64 00:17:37.650 ⇒ 00:17:38.530 Greg Stoutenburg: Yeah.
65 00:17:38.530 ⇒ 00:17:40.150 Brylle Girang: Recurring updates, so that, yeah.
66 00:17:40.150 ⇒ 00:17:40.620 Greg Stoutenburg: Yes.
67 00:17:40.620 ⇒ 00:17:45.169 Brylle Girang: We’re constantly making sure that they are in the loop when it comes to the statuses.
68 00:17:45.170 ⇒ 00:17:49.669 Greg Stoutenburg: Yes, agreed. Can you hold on one second? I gotta get the door. Yeah, sure, sure. One second, excuse me.
69 00:20:11.650 ⇒ 00:20:15.249 Greg Stoutenburg: Hey, I’m so sorry, some building materials are being delivered.
70 00:20:15.250 ⇒ 00:20:15.640 Brylle Girang: I am.
71 00:20:15.640 ⇒ 00:20:23.450 Greg Stoutenburg: Are we finished, or should, or can I call you back in, like, 5 or 10 minutes? Or do you think we’re all set?
72 00:20:23.450 ⇒ 00:20:24.910 Brylle Girang: I think we’re good, we’re good. I’m just going.
73 00:20:24.910 ⇒ 00:20:25.620 Greg Stoutenburg: Okay.
74 00:20:25.620 ⇒ 00:20:26.770 Brylle Girang: If any, that’s a thing.
75 00:20:27.390 ⇒ 00:20:35.579 Greg Stoutenburg: Cool, awesome. Thank you very much. And you’re in the default channel, right? So you can see, like, the most recent updates and things. And I’ll send you,
76 00:20:35.690 ⇒ 00:20:51.809 Greg Stoutenburg: I’ll send you a DM of Caitlin’s, messages, my correspondence with her on Friday, because I need to get back to her in the next… hour, say. Well, I mean, that doesn’t mean Linear needs to be fixed in an hour, but, like, I gotta update her with something, but you can just sort of see where we’re at.
77 00:20:51.950 ⇒ 00:20:53.020 Brylle Girang: Okay, sure.
78 00:20:53.750 ⇒ 00:20:55.110 Greg Stoutenburg: Awesome. Thanks, Tommy.
79 00:20:55.110 ⇒ 00:20:55.550 Brylle Girang: Bye.
80 00:20:55.550 ⇒ 00:20:57.730 Greg Stoutenburg: Alright, see ya, appreciate your help. Bye.