Meeting Title: Eden Sync Date: 2026-04-15 Meeting participants: Robert Tseng, Greg Stoutenburg, Zoran Selinger
WEBVTT
1 00:00:47.710 ⇒ 00:00:49.079 Greg Stoutenburg: Hey, morning, Robert.
2 00:00:49.650 ⇒ 00:00:50.420 Robert Tseng: Ayy
3 00:00:58.310 ⇒ 00:00:59.830 Robert Tseng: I’m gonna wait for LaRon.
4 00:01:00.240 ⇒ 00:01:01.209 Greg Stoutenburg: Yeah, sounds good.
5 00:01:18.950 ⇒ 00:01:19.760 Zoran Selinger: Bye, guys.
6 00:01:20.350 ⇒ 00:01:21.370 Greg Stoutenburg: Hey, Zaron. Morning.
7 00:01:21.370 ⇒ 00:01:21.940 Robert Tseng: Hey.
8 00:01:25.550 ⇒ 00:01:31.510 Zoran Selinger: Okay, yeah, so… I’ve been added to the new channel segment, And…
9 00:01:31.740 ⇒ 00:01:34.759 Zoran Selinger: Adam, Gregg is there, okay? Greg and Ryan?
10 00:01:34.760 ⇒ 00:01:35.349 Greg Stoutenburg: Yeah, he added me.
11 00:01:35.940 ⇒ 00:01:36.790 Zoran Selinger: Cool.
12 00:01:38.280 ⇒ 00:01:50.949 Robert Tseng: Great. Yeah, I mean, I guess I’ll just provide some more context, so… yeah, I mean, obviously we know that Adam’s just clicking around the segment mixed panel, he’s not really waiting for us anymore, he just feels like
13 00:01:52.050 ⇒ 00:02:11.410 Robert Tseng: Yeah, I mean, he wants to use Mixpanel, and Claude has enabled him to go believe that he can go and fix it himself. So, I don’t think he’s completely clueless. I think he understands his way around segment. He was a PM before. So… yeah, I think what he’s pointing out is pretty valid. It’s just that, like, okay, he thinks that,
14 00:02:11.960 ⇒ 00:02:28.369 Robert Tseng: Yeah, there are all these, like, errors that are being… that are in the segment, like, all the same… same things that we’ve pointed out since Q1. I don’t think anything has changed. It’s just that identity stitching in Mixpanel, whatever, the… the… the identities of visitors are just not reflected correctly in MixedPanel.
15 00:02:28.500 ⇒ 00:02:37.820 Robert Tseng: And so he’s, like, confused where’s the source of truth, and, you know, I’m defending, saying, okay, we have it all reconciled in BigQuery.
16 00:02:37.890 ⇒ 00:02:54.910 Robert Tseng: But it’s just not getting into Mixpanel, which, yeah, we don’t… we’re not pushing any data from Mix… from BigQuery into Mixpanel. All the identities in Mixpanel are just straight from Segment, coming from Bask and… and, I guess, Webflow. So, which is why, you know, he’s… he’s just like.
17 00:02:54.950 ⇒ 00:03:01.640 Robert Tseng: trying to do the stitching himself in Nick’s panel by prompting flaw. So, I guess, like.
18 00:03:01.850 ⇒ 00:03:17.080 Robert Tseng: this whole Amplitude mix panel thing, like, I… I don’t know what Ryan is doing, like, I don’t really think he has the authority to make a decision on that. It ultimately will be Adam’s choice, so, you know, I don’t particularly care which tool they use. I think it, to me, I’m just, like.
19 00:03:17.260 ⇒ 00:03:32.920 Robert Tseng: at the start of Q1, we said that we would go into Mixpanel, we would… we would push our clean identity model into Mixpanel, so we would remove duplication issues so that it has… it matches what we have already. Like, I think we already solved the identity problem.
20 00:03:33.230 ⇒ 00:03:43.840 Robert Tseng: But it seems like, because it’s not in the Mixpanel environment, he’s, like, freaking out. And then, further upstream with Segment, it’s just more, I guess.
21 00:03:44.330 ⇒ 00:03:53.489 Robert Tseng: I… I think, I think he just wants to better understand, like, how we’re… how we’re, how we’re using this tool, and
22 00:03:53.600 ⇒ 00:04:17.039 Robert Tseng: Yeah, I mean, we use it for data movement, but not too heavily, so I think that is just more of a misunderstanding that could be cleared up with a single slide. So, which we have tried to make these, types of presentations for him before. I just don’t think it’s clicking, because it’s… it’s still not showing up in the final tool that he wants to use. So, that’s… that’s the state of affairs.
23 00:04:17.040 ⇒ 00:04:22.739 Robert Tseng: I think he’s… yeah, I think that’s where… that’s his position. So,
24 00:04:23.170 ⇒ 00:04:27.529 Robert Tseng: I guess that’s… so that’s our starting point. On this call, I’d like to…
25 00:04:28.140 ⇒ 00:04:41.279 Robert Tseng: get clear on, like, tool ownership of the workstream, and then kind of, like, timeline for when we’re gonna get things, like, kind of back on track. That’s really all I want to get from this call.
26 00:04:43.040 ⇒ 00:04:46.630 Robert Tseng: Yeah. So, I think that’s… Yeah.
27 00:04:47.230 ⇒ 00:04:51.460 Robert Tseng: I can keep driving the conversation, but I’ll pause there and just…
28 00:04:51.670 ⇒ 00:04:54.529 Robert Tseng: I wanna… I wanna hear… I wanna hear some thoughts from you guys.
29 00:04:57.130 ⇒ 00:05:04.960 Zoran Selinger: Yeah, so I… so I… I think what I… and you know this, I don’t… what he’s skipping in his head is that…
30 00:05:05.390 ⇒ 00:05:13.970 Zoran Selinger: tracking plan that’s the new version that you… you guys were… were working at… working on. So, I think… is that what we need to.
31 00:05:13.970 ⇒ 00:05:33.160 Robert Tseng: Which is different, because that’s for Eden OS, and I did tell him, I was like, hey, look, Greg built this… we built this tracking plan, which is… this is for the Eden OS, like, the new Eden OS. He’s been focusing on instrumentation for the new one. That’s why we haven’t gone back into the old MixPanel. So, I did… I have tried to, like, I mean, I’ve done a… I mean, I… I’m always trying to defend the team, and I never really…
32 00:05:33.180 ⇒ 00:05:36.040 Robert Tseng: You know, so that was what I said to him.
33 00:05:40.670 ⇒ 00:05:42.249 Zoran Selinger: we need… I mean, for…
34 00:05:43.230 ⇒ 00:05:52.280 Zoran Selinger: We need to figure out this, identity first, identity stitching. I don’t know if we have this documented anywhere,
35 00:05:53.510 ⇒ 00:06:00.049 Zoran Selinger: So he created… so, Greg, you are familiar… so you are very handy in Mixpanel, right?
36 00:06:00.760 ⇒ 00:06:15.930 Greg Stoutenburg: I mean, yeah, I know how to use Mixpanel, I don’t know how to, like, instrument events and do the identity stitching. No, I mean, I know what the feature is that Mixpanel uses to resolve identity conflicts, and it’s turned on, and that was as far as I got with that, and then…
37 00:06:16.620 ⇒ 00:06:19.560 Greg Stoutenburg: And then this is the first time I’m hearing about identity issues since.
38 00:06:20.070 ⇒ 00:06:22.680 Zoran Selinger: I think, maybe, Robert.
39 00:06:23.230 ⇒ 00:06:32.840 Zoran Selinger: if we want to split the work by the tool, the platform, I can take Segment, and Greg, you can take Mixpanel.
40 00:06:33.050 ⇒ 00:06:37.709 Zoran Selinger: And I think we can do… we can do a lot just between… between Greg and I.
41 00:06:38.580 ⇒ 00:06:44.209 Zoran Selinger: So Adam, just introduced two source inset functions.
42 00:06:44.670 ⇒ 00:06:46.470 Zoran Selinger: Where he’s trying to inject some.
43 00:06:46.470 ⇒ 00:06:47.320 Robert Tseng: Yeah, just trying to argue.
44 00:06:47.320 ⇒ 00:06:52.340 Zoran Selinger: Just the events that don’t have them, yeah. So, basically, I think we need to start there.
45 00:06:55.250 ⇒ 00:07:00.529 Robert Tseng: But did I get it wrong? Can we not just push our BigQuery model into Mixpanel, like, as is?
46 00:07:01.930 ⇒ 00:07:13.980 Robert Tseng: don’t we have a customer… don’t we have ident… like, a customer table already? And, like, that should just be the way that we… we… that… that should… that should just be the… what… what user profiles show up in Mixpanel.
47 00:07:17.310 ⇒ 00:07:23.150 Robert Tseng: I feel like we don’t even need his insert functions and all this stuff. Like, he’s trying to fix it from…
48 00:07:23.190 ⇒ 00:07:29.820 Robert Tseng: Bass plus Webflow into Mixpanel. I’m… I don’t particularly care what he’s doing there, it’s not gonna break anything we’re doing.
49 00:07:29.840 ⇒ 00:07:44.720 Robert Tseng: He’s… I don’t think he will be able to fix it from that approach. I think we already have something better in BigQuery, and we can just… we could just set up a connector from BigQuery into Mixpanel. We could use Segment to instrument that, if we… if we want.
50 00:07:46.190 ⇒ 00:07:50.730 Zoran Selinger: So, okay, so you are essentially, talking about,
51 00:07:51.330 ⇒ 00:07:55.929 Zoran Selinger: a new… should we create a new project in Mixpanel for this?
52 00:07:56.630 ⇒ 00:08:07.069 Robert Tseng: I think the existing one is just a mess anyway. I feel like we should just… we should just go into it. I don’t feel like we need to be so careful about it. Adam’s clearly just…
53 00:08:07.420 ⇒ 00:08:10.169 Robert Tseng: Shooting whatever he wants to do it already, so…
54 00:08:11.660 ⇒ 00:08:17.759 Zoran Selinger: So, Greg, you know how that works. Just opening a project, that’s included in the…
55 00:08:18.220 ⇒ 00:08:19.530 Greg Stoutenburg: You can just open a project, yeah.
56 00:08:19.530 ⇒ 00:08:22.460 Zoran Selinger: Yeah, that’s… that’s fine. Okay, cool.
57 00:08:23.840 ⇒ 00:08:33.539 Zoran Selinger: When we open a project, is that… so that also means we are separating data sources and all of those things?
58 00:08:33.950 ⇒ 00:08:36.740 Zoran Selinger: Or what’s a project in Mixpanel Core?
59 00:08:36.950 ⇒ 00:08:37.659 Greg Stoutenburg: Yeah.
60 00:08:37.909 ⇒ 00:08:39.670 Greg Stoutenburg: Let me verify…
61 00:08:39.679 ⇒ 00:08:40.029 Zoran Selinger: Okay.
62 00:08:40.030 ⇒ 00:08:41.810 Greg Stoutenburg: We need to hook up new sources.
63 00:08:43.220 ⇒ 00:08:50.950 Zoran Selinger: So Robert, in terms of customers and profiles and that, I don’t know how, how,
64 00:08:51.760 ⇒ 00:08:54.060 Zoran Selinger: If we can immediately
65 00:08:54.570 ⇒ 00:09:01.610 Zoran Selinger: pull that into Mixpanel. I don’t know what we have. I’ve never looked at identity tables or anything like that, so I…
66 00:09:01.610 ⇒ 00:09:02.030 Robert Tseng: Okay.
67 00:09:02.030 ⇒ 00:09:13.470 Zoran Selinger: I have an answer for you quickly. But, if you say we have something, I… I never… I never use them for any of my… my work so far, so I don’t know exactly what we have.
68 00:09:14.180 ⇒ 00:09:14.710 Robert Tseng: Okay.
69 00:09:15.420 ⇒ 00:09:20.640 Robert Tseng: I mean, I feel like that’s a good place to, like, kind of separate it out, so, like, Zoran, since… I mean…
70 00:09:20.850 ⇒ 00:09:23.190 Robert Tseng: Like, yeah, anything, identity…
71 00:09:23.840 ⇒ 00:09:39.039 Robert Tseng: related to identity resolution, like, getting that… figuring out what that, golden customer data model is, and then being able to push it into Mixpanel. I feel like that should be, like, your… your part, and then, like, Greg is really more just, like,
72 00:09:40.620 ⇒ 00:09:47.490 Robert Tseng: kind of doing the event management in Nixpanel once it’s there. Like, I feel like that’s how we should split it up.
73 00:09:48.010 ⇒ 00:09:53.249 Zoran Selinger: So, identity plus Greg is on events.
74 00:09:53.840 ⇒ 00:09:54.180 Greg Stoutenburg: Yeah.
75 00:09:54.180 ⇒ 00:10:03.490 Robert Tseng: events reporting, whatever. I mean, reporting is not so important. I mean, they’re just gonna basically QA a bunch of stuff right now. I don’t think people have clear, like, reporting requests.
76 00:10:04.600 ⇒ 00:10:18.970 Zoran Selinger: So, yeah, so what are we… so, Greg, if you know from the top of your head, if you open a new project in Mixpanel, does that mean we are, we don’t have historical data there? We have to…
77 00:10:19.170 ⇒ 00:10:19.690 Zoran Selinger: import.
78 00:10:19.690 ⇒ 00:10:21.079 Greg Stoutenburg: So, yeah…
79 00:10:21.080 ⇒ 00:10:21.730 Zoran Selinger: software.
80 00:10:22.050 ⇒ 00:10:36.409 Greg Stoutenburg: So, you can move over… I believe that you can move over events and historical data from other projects if you want to, but that basically you’re given a clean shell for, event instrumentation, new reports, things like that, user tables.
81 00:10:37.140 ⇒ 00:10:43.350 Zoran Selinger: Okay, so I’m just gonna leave that to you to figure out and decide.
82 00:10:43.900 ⇒ 00:10:51.970 Zoran Selinger: I need to figure out, how Mixpanel then deals with, with user profiles, and what do we have
83 00:10:52.080 ⇒ 00:10:53.470 Zoran Selinger: To, to…
84 00:10:53.470 ⇒ 00:11:02.480 Robert Tseng: Yeah, so I wanted to just figure out if you can get clean user data, like, clean user profiles in the mixed panel, and then, like, Greg can handle everything else. I think Greg is kind of…
85 00:11:03.870 ⇒ 00:11:05.779 Robert Tseng: Well, so, I mean, yeah, there’s… there’s…
86 00:11:06.710 ⇒ 00:11:10.210 Robert Tseng: I don’t think we missed anything, like…
87 00:11:10.210 ⇒ 00:11:28.439 Robert Tseng: obviously, like, the impatience from their side is just because they feel like we should have done this before, so I don’t want to conflate too much. I do think that last week we set the plan, do the instrumentation, there’s going to be a call in, like, 20 minutes, where Greg is going to continue to push on that. Like, the telemetry for the new system, that was the priority.
88 00:11:28.450 ⇒ 00:11:29.319 Robert Tseng: Yup.
89 00:11:29.470 ⇒ 00:11:45.849 Robert Tseng: Adam is just poking around in other places, being, like, trying to use Mixpanel. People on their team are using Mixpanel, sending him reports, he doesn’t trust them. He’s, like, trying to triangulate by, like, looking through Omni, and then also looking at BigQuery, and then also looking at Mixpanel. He’s like, none of this… none of this stuff adds up.
90 00:11:45.850 ⇒ 00:11:52.339 Robert Tseng: And he would prefer to use Mixpanel, and so that’s why he’s been kind of just, like, making a lot of noise there. So…
91 00:11:52.620 ⇒ 00:12:10.019 Robert Tseng: I don’t think he’s introducing new scope. This is scope that we had last quarter that we just never ended up finishing. I’ve defended it when I can, but, like, I think that’s why it’s… we have to go back in there and actually do what we said we were going to do, which is, like, make Mixpanel usable. And,
92 00:12:10.110 ⇒ 00:12:11.910 Robert Tseng: So, I, I think…
93 00:12:11.970 ⇒ 00:12:26.870 Robert Tseng: I know that’s open-ended. I can be a lot more, like, prescriptive about what the steps are. Like, if I need to go and just set aside 5 hours to do Mixed panel cleanup, I feel like I could… I could… I could… I could solve it then. The last time… I mean, I’ve set up MixPanel before, and I also, like, kind of…
94 00:12:26.890 ⇒ 00:12:43.469 Robert Tseng: you know, I signed the last contract for Eden, and, like, made all the changes that it currently has. There’s obviously been some drift over the past 6 months, because nobody has been able to go in and do anything since, but, like, I… if it’s, like, we don’t know what to do, and, you know.
95 00:12:43.480 ⇒ 00:13:01.129 Robert Tseng: I will just do it. So you just, you know, I want that… I want to know that. I want to give you guys a chance to go and try it this week, but if we don’t, you know, finish it this week, then I will basically just… I’ll just… I’ll just do it next week. Or I’ll do whatever I can. So I think those are kind of the…
96 00:13:01.130 ⇒ 00:13:05.100 Robert Tseng: That’s… those are our roles, hopefully, in this.
97 00:13:05.100 ⇒ 00:13:15.679 Robert Tseng: And, yeah, I think, like, the best outcome is that we do find a way to be able to push clean user data that has the edge.
98 00:13:15.740 ⇒ 00:13:34.960 Robert Tseng: that’s… that’s enriched with our edge computing into Mixpanel. That is a capability that I sell all the time to people, or I talk about it. So I would love to be able to actually implement that in Eden, I think that’d be great. And then, like, yeah, I think if… if it… if we, like, pass all the checks of, like, okay.
99 00:13:35.200 ⇒ 00:13:42.660 Robert Tseng: QA this data, Mixpanel is usable again, and people have renewed confidence in Mixpanel, great.
100 00:13:42.660 ⇒ 00:13:58.299 Robert Tseng: I don’t particularly care about using amplitude or making another tool switch right now. It doesn’t even make any sense. We have a mixed panel contract until July, so I don’t really care what Ryan is saying, like, it just doesn’t seem like it’s consistent with what the urgency of what we have to deal with here, so…
101 00:13:58.300 ⇒ 00:14:06.819 Robert Tseng: But I… I guess if… I mean, that… you can tell me differently, but that… I just… that… that felt… that seemed like that’s just a distraction.
102 00:14:07.180 ⇒ 00:14:16.419 Greg Stoutenburg: I think that was… I think that’s his, on the prism, that’s his way of being frustrated with Mixpanel being messy, is like, alright, well, fine, get rid of all this stuff, and let’s just do something else.
103 00:14:16.740 ⇒ 00:14:17.240 Robert Tseng: Yeah.
104 00:14:17.240 ⇒ 00:14:19.939 Greg Stoutenburg: And then this outage that was, that he shared.
105 00:14:20.090 ⇒ 00:14:21.749 Greg Stoutenburg: The other day.
106 00:14:22.040 ⇒ 00:14:22.640 Robert Tseng: Yeah.
107 00:14:25.670 ⇒ 00:14:26.480 Zoran Selinger: Okay.
108 00:14:31.000 ⇒ 00:14:32.460 Zoran Selinger: So, from Edge.
109 00:14:33.240 ⇒ 00:14:35.340 Zoran Selinger: Just… one of…
110 00:14:35.840 ⇒ 00:14:45.810 Zoran Selinger: see if we can… we can use that. So, on edge, essentially, we have… we have two events, right? One is the session start, the other one is…
111 00:14:46.730 ⇒ 00:14:50.389 Zoran Selinger: Other one is the thank you page visits… visit.
112 00:14:50.690 ⇒ 00:14:56.769 Zoran Selinger: How do we… so… Do you see us, when you say edge data?
113 00:14:57.390 ⇒ 00:15:02.150 Zoran Selinger: That’s also the part of the import that we need to do then, right?
114 00:15:02.410 ⇒ 00:15:03.020 Zoran Selinger: it’s not.
115 00:15:03.020 ⇒ 00:15:03.680 Robert Tseng: Yeah.
116 00:15:04.230 ⇒ 00:15:14.819 Zoran Selinger: figuring out the user profiles, but also importing those two types of events. And then, we need to somehow, so Greg, we need to somehow
117 00:15:14.950 ⇒ 00:15:19.009 Zoran Selinger: configure the mapping in… in segment.
118 00:15:19.140 ⇒ 00:15:23.309 Zoran Selinger: So it uses the… Edge as much as…
119 00:15:23.490 ⇒ 00:15:26.990 Zoran Selinger: Yeah. Where it’s available, and stitches with all of that.
120 00:15:27.400 ⇒ 00:15:27.980 Greg Stoutenburg: Yep.
121 00:15:30.990 ⇒ 00:15:39.740 Robert Tseng: Yeah, I mean, my understanding is that when we landed identity data into BigQuery, we have created a UUID that
122 00:15:40.020 ⇒ 00:15:40.870 Robert Tseng: is…
123 00:15:41.440 ⇒ 00:15:53.840 Robert Tseng: that persists the same user across their sessions in Basque on the web, or whatever. Like, we’ve basically taken all of the sessions, and we’ve lined it up to the same user. Like, that’s, to me, is, like, what…
124 00:15:53.860 ⇒ 00:16:02.239 Robert Tseng: we should have done already. So, like, that will just become, like, the UID that you push into Mixpanel.
125 00:16:02.380 ⇒ 00:16:03.890 Robert Tseng: And,
126 00:16:04.010 ⇒ 00:16:19.049 Robert Tseng: yeah, some of those events need to be pushed in there so that, like, we can actually, like, visualize it better in Nixpanel. But yeah, anyway, it’s all event data that got modeled into a customer model, or, like, a patient model, or whatever we’re calling it there.
127 00:16:19.050 ⇒ 00:16:19.600 Zoran Selinger: I don’t remember.
128 00:16:19.600 ⇒ 00:16:22.299 Robert Tseng: Those should… those should all be, like, the…
129 00:16:22.560 ⇒ 00:16:29.559 Robert Tseng: the, properties on the… on the property. Obviously, we need to mask things like PII and whatever,
130 00:16:29.740 ⇒ 00:16:32.600 Robert Tseng: So, I think not, like, we’re not gonna push…
131 00:16:32.870 ⇒ 00:16:35.849 Robert Tseng: I… there’s gonna have to be some,
132 00:16:39.040 ⇒ 00:16:55.440 Robert Tseng: redaction of the PII data that we have in BigQuery. I don’t even know if we are storing PII data at rest right now, but… but yeah, so I… I think that’s… that’s… that’s… that seems to be the challenge for that part.
133 00:16:57.170 ⇒ 00:17:05.230 Zoran Selinger: Okay, and yeah, to answer that, yes, we have… we have persistent user IDs, and we have session IDs.
134 00:17:05.730 ⇒ 00:17:12.480 Zoran Selinger: For… in our table, so yeah, you would see, you know, several million sessions from, you know.
135 00:17:14.869 ⇒ 00:17:16.489 Zoran Selinger: Half a million users.
136 00:17:16.640 ⇒ 00:17:19.600 Zoran Selinger: I’m just throwing numbers out there.
137 00:17:20.260 ⇒ 00:17:27.180 Zoran Selinger: So yeah, we have… we have, persistent user IDs, so that can… so we can actually fully switch to…
138 00:17:27.180 ⇒ 00:17:40.280 Zoran Selinger: To edge identification. Meaning, so right now, I need to be… I need to configure Google Tag Manager to actually read, it already reads,
139 00:17:40.570 ⇒ 00:17:50.460 Zoran Selinger: edge identifiers for some things, I’m not sure if it reads it for everything that we have, but we should… I think we are already,
140 00:17:50.580 ⇒ 00:17:54.170 Zoran Selinger: We already have identified calls.
141 00:17:54.310 ⇒ 00:17:58.139 Zoran Selinger: On every page load that is looking up the
142 00:17:58.460 ⇒ 00:18:06.740 Zoran Selinger: the cookie value, so the… we keep the edge in the… in the cookie, as well. So…
143 00:18:07.940 ⇒ 00:18:10.139 Zoran Selinger: So that should be… that should be…
144 00:18:10.390 ⇒ 00:18:12.970 Zoran Selinger: already in place, but I’m gonna review now.
145 00:18:14.290 ⇒ 00:18:15.000 Robert Tseng: Okay.
146 00:18:15.120 ⇒ 00:18:15.870 Zoran Selinger: Yeah.
147 00:18:15.870 ⇒ 00:18:16.490 Greg Stoutenburg: Okay.
148 00:18:16.710 ⇒ 00:18:24.260 Greg Stoutenburg: It sounds to me like the first big piece is just making sure that the identity model that exists in BigQuery is making its way into Mixpanel. Does that sound right, Zoran?
149 00:18:27.760 ⇒ 00:18:36.430 Zoran Selinger: So, yeah, first step is segment, and then, yeah, it’s… it’s going… it’s going into… we’re essentially gonna use,
150 00:18:36.630 ⇒ 00:18:46.519 Zoran Selinger: use… segment, yeah, to import data there. Or… Mixpanel has a direct import, right?
151 00:18:47.280 ⇒ 00:18:48.140 Greg Stoutenburg: Yeah, it…
152 00:18:48.140 ⇒ 00:18:49.690 Robert Tseng: with… with BigQuery?
153 00:18:51.280 ⇒ 00:18:52.149 Greg Stoutenburg: Alright, 30 meters segment.
154 00:18:52.150 ⇒ 00:18:52.810 Zoran Selinger: does.
155 00:18:53.530 ⇒ 00:18:58.460 Robert Tseng: with segment, I feel like we should… everything we said in the mix panel should be through segment.
156 00:18:58.460 ⇒ 00:19:01.019 Zoran Selinger: Okay, fine, that’s okay, yeah.
157 00:19:01.400 ⇒ 00:19:01.850 Robert Tseng: Yeah.
158 00:19:01.850 ⇒ 00:19:02.480 Zoran Selinger: Okay.
159 00:19:03.040 ⇒ 00:19:03.940 Zoran Selinger: Okay.
160 00:19:08.410 ⇒ 00:19:09.099 Robert Tseng: That way we don’t eat
161 00:19:09.570 ⇒ 00:19:18.149 Robert Tseng: code to, like, to, to select what we want to move into mixed panel or not. Like, you guys could… you guys could make all that selection from segment as well.
162 00:19:19.100 ⇒ 00:19:20.350 Zoran Selinger: Yeah. Yeah. Okay.
163 00:19:20.870 ⇒ 00:19:34.310 Robert Tseng: Yeah, I mean, I don’t expect this to… if Segment was not part of the picture, then yeah, you would need to rely on the data engineers or whatever, but since we’re using Segment, it seems like this is a point-and-click solution. You guys could just do it yourselves.
164 00:19:34.340 ⇒ 00:19:34.850 Greg Stoutenburg: Okay.
165 00:19:35.530 ⇒ 00:19:36.800 Zoran Selinger: Cool, cool.
166 00:19:37.830 ⇒ 00:19:44.530 Robert Tseng: Okay, so, I mean, as far as, like, the artifact that we need to produce as well, so I think this is good for Greg to, like.
167 00:19:44.650 ⇒ 00:19:56.159 Robert Tseng: basically, you need to document how the IDs are flowing across all the systems, once you have an understanding of how that works. And then, like, you need to build out, like, kind of the QA, like,
168 00:19:56.950 ⇒ 00:20:04.950 Robert Tseng: structure for, like, how you’re going to… I mean, Adam is just doing what he is doing, so, like, what are the guardrails you need to put in place so that, like.
169 00:20:05.040 ⇒ 00:20:13.309 Robert Tseng: this is how you should… I mean, yeah, like, you just… just… you’re owning, kind of, like… it’s not even a reporting request, right? This is just, like, making sure the…
170 00:20:13.330 ⇒ 00:20:27.910 Robert Tseng: this… that you’re… you’re building trust in MixedPanel again. That’s the open… that’s the… that’s the objective. So, like, what do we need to do to get there? There’s some, like, data flow diagram that needs to be there to kind of show how the IDs are actually moving. Before, it was…
171 00:20:27.940 ⇒ 00:20:41.599 Robert Tseng: this, then now it’s this, and then, yeah, like, we just have to increase the confidence that we’re propagating the best data into the downstream tool. So I think that’s… that’s, I think that’s what we… that’s what we need to do.
172 00:20:41.880 ⇒ 00:20:43.109 Greg Stoutenburg: Yeah, sounds good.
173 00:20:43.510 ⇒ 00:21:00.169 Greg Stoutenburg: Sorry, that was quite the freeze frame on my face there, that was a… that was a good look. Yeah, okay, sounds good. So I give him the before and after, map that out, and yeah, make sure we’ve documented what the guardrails are, so that he can just get in and use Mixpanel, be successful, trust the data.
174 00:21:00.560 ⇒ 00:21:01.130 Robert Tseng: P.F.
175 00:21:01.510 ⇒ 00:21:09.510 Robert Tseng: Okay, cool. I am… yeah, if you need to pull me in, you know, let me know, but otherwise, like, I’m trying to stay off of this work, because
176 00:21:09.510 ⇒ 00:21:21.690 Robert Tseng: there’s, like, two deals I’m trying to close this week, so I… I think… I don’t… I don’t think I’ll pull you into Sunstone, Greg, because I think this is going to be more urgent than the Sunstone call. Okay. And then, yeah, I don’t know, like, I just…
177 00:21:22.090 ⇒ 00:21:37.039 Robert Tseng: yeah, I feel like I kind of… like, I’m just experiencing so much whiplash, because I’m, like, trying to, like, keep pushing forward on these deals, and then I keep getting pulled back into these, like, client, like, escalations. So, just, yeah, I mean, would prefer that, like, the…
178 00:21:37.320 ⇒ 00:21:42.730 Robert Tseng: The… the alerts are coming from you guys, rather than me getting a random call in the morning from them, so…
179 00:21:42.730 ⇒ 00:21:43.240 Greg Stoutenburg: Okay.
180 00:21:43.580 ⇒ 00:21:50.940 Zoran Selinger: Adam created a channel, About this, so we’ll… we’ll talk there.
181 00:21:51.160 ⇒ 00:21:52.000 Zoran Selinger: Hopefully.
182 00:21:52.000 ⇒ 00:21:52.720 Robert Tseng: Yeah, I’ve told him that.
183 00:21:52.720 ⇒ 00:21:55.040 Zoran Selinger: Sometimes you’ll not get the calls, yeah.
184 00:21:55.040 ⇒ 00:22:00.700 Robert Tseng: Yeah, I’ve told them that you guys are the ones that are gonna help with this, so, yeah.
185 00:22:01.120 ⇒ 00:22:02.230 Robert Tseng: Okay, cool.
186 00:22:02.230 ⇒ 00:22:02.870 Greg Stoutenburg: Okay.
187 00:22:02.870 ⇒ 00:22:05.590 Robert Tseng: Appreciate it, yeah.
188 00:22:06.030 ⇒ 00:22:06.690 Robert Tseng: Let me know.
189 00:22:06.690 ⇒ 00:22:10.040 Zoran Selinger: Should we treat this as the priority?
190 00:22:10.040 ⇒ 00:22:24.570 Robert Tseng: Yeah, yeah, I mean, for Greg, you know, you’re supposed to have at least, you know, 10 hours a week here, again, like, the Eden OS telemetry and making sure that you’re… I mean, Adam’s gonna be on the call in 10 minutes, so making sure you’re… you’re driving that. I’m not… I’m not gonna join that call.
191 00:22:24.570 ⇒ 00:22:32.640 Robert Tseng: And then also, I guess this thing got tacked on to Greg’s, but I kind of feel like this was all part of the product analytics work anyway.
192 00:22:32.640 ⇒ 00:22:37.750 Robert Tseng: Zoran, you helping here is an additional kind of thing up beyond your work streams.
193 00:22:37.810 ⇒ 00:22:41.259 Robert Tseng: As long as you’re communicating to Josh and Nitesh that, like.
194 00:22:41.380 ⇒ 00:22:47.289 Robert Tseng: I don’t know how that impacts your workload, but I don’t think it should impact anybody else on the team.
195 00:22:48.590 ⇒ 00:22:49.449 Robert Tseng: For now, yeah.
196 00:22:50.440 ⇒ 00:22:51.200 Zoran Selinger: Alright?
197 00:22:51.220 ⇒ 00:22:52.010 Greg Stoutenburg: Okay. Sounds good.
198 00:22:52.010 ⇒ 00:22:52.909 Robert Tseng: Cool, cool. Thanks, guys.
199 00:22:52.910 ⇒ 00:22:54.080 Greg Stoutenburg: Nice guys, see ya.