Meeting Title: Eden Standup Date: 2026-04-14 Meeting participants: Awaish Kumar, Robert Tseng, Zoran Selinger, Amber Lin, Jasmin Multani
WEBVTT
1 00:00:59.120 ⇒ 00:00:59.920 Awaish Kumar: Hello?
2 00:02:08.590 ⇒ 00:02:09.370 Zoran Selinger: Bye, guys.
3 00:02:19.710 ⇒ 00:02:24.339 Robert Tseng: Okay, I’m gonna just jump into it for now, just cause,
4 00:02:25.030 ⇒ 00:02:32.640 Robert Tseng: Yeah, I mean, ELT’s not happy with our turnaround, so I’m getting pulled into a call in 30 minutes, so I just need to get what I…
5 00:02:33.170 ⇒ 00:02:38.689 Robert Tseng: Oh yeah, I just need to learn as much as I can about why things are not
6 00:02:39.190 ⇒ 00:02:42.160 Robert Tseng: Things are not really going as they should, and…
7 00:02:42.450 ⇒ 00:02:45.220 Robert Tseng: So I can play some defense.
8 00:02:45.220 ⇒ 00:02:45.670 Zoran Selinger: Okay?
9 00:02:45.670 ⇒ 00:02:49.210 Robert Tseng: I think, like, I’ll wait for Greg and Jess to jump on.
10 00:02:50.280 ⇒ 00:02:51.120 Robert Tseng: Sorry?
11 00:02:51.270 ⇒ 00:02:53.009 Zoran Selinger: Did they mention specific things?
12 00:02:53.160 ⇒ 00:02:59.460 Robert Tseng: Yeah, yeah, we’ll get, we’ll deal with that now. So, like, yeah, definitely, like.
13 00:02:59.660 ⇒ 00:03:03.410 Robert Tseng: there’s this… okay, I’m just gonna start from, like, Thursday, and then…
14 00:03:04.430 ⇒ 00:03:19.169 Robert Tseng: Thursday, I come, you know, we get these urgent requests, because the 4Josh report has just not been… I won’t say it’s broken, that’s imprecise. Obviously, they gave us new requirements, but we’ve known of these requirements for, like, 2 or 3 weeks.
15 00:03:19.660 ⇒ 00:03:38.120 Robert Tseng: Thursday, the change requests come out, we have this massive thread, whatever it is, it’s… it just… the update’s not there, right? And even today, I’m still getting pinged that, like, why has it been since Thursday and still, like, not… still not done? So, I mean, I… I need Greg to be on this call so I can…
16 00:03:38.230 ⇒ 00:03:47.700 Robert Tseng: I can really, dig into that with him, but that’s obviously a concern, that dashboard turnaround requests are taking 4 days. Like, we were expecting
17 00:03:47.700 ⇒ 00:04:06.569 Robert Tseng: that Omni being there, having more people being able to directly edit the charts, it should be, you know, keeping us contained within our expected SLA of within 24 hours, if any urgent change, within 48 hours for any new requests. So, that’s going to be the one thing that they’re going to be grilling me on in 20 minutes, so…
18 00:04:06.620 ⇒ 00:04:15.010 Robert Tseng: Yeah, like, I… whatever we need to do to get there, like, that is… that, to me is just, like, table stakes. Like, I don’t think any of these changes take that long.
19 00:04:15.480 ⇒ 00:04:33.989 Robert Tseng: And then beyond that, I think there’s some questions around… yeah, even, like, the modeling that happened. So, yeah, the way she produced this daily model, you kind of send it to me. Yes, the handoff wasn’t super clean. I mean, it didn’t land in the Google Sheet. I had to, like, ask for it yesterday until we got it in.
20 00:04:34.140 ⇒ 00:04:47.549 Robert Tseng: And then just updating that sheet takes me a while, like, it’s still quite manual, like, I… or manual or not, it’s just… there’s a lot going on in this… in this spreadsheet. So, it took me about another 45 minutes to actually update this.
21 00:04:47.670 ⇒ 00:04:51.979 Robert Tseng: Yeah, the TikTok issue fixed, CBR, we’ll deal with it.
22 00:04:52.130 ⇒ 00:05:08.140 Robert Tseng: frankly, like, want this off my plate as soon as possible. I just don’t know if Jasmine’s ready to take it on, so I think, for now, I’m just gonna have to live with being the direct line, from Mitesh, because Mitesh and Josh use us every day, so anytime there’s an issue with this, they’re gonna… they’re just gonna…
23 00:05:08.140 ⇒ 00:05:18.310 Robert Tseng: Yeah, they’re gonna make that a big deal, and this is the top priority project. So, yeah, we just… anytime there’s a change here, it just needs to be actioned ASAP. So.
24 00:05:18.410 ⇒ 00:05:20.060 Robert Tseng: Just need to make sure that we’re…
25 00:05:20.060 ⇒ 00:05:20.380 Awaish Kumar: I mean?
26 00:05:20.380 ⇒ 00:05:21.990 Robert Tseng: We’re clear on that, yeah.
27 00:05:22.350 ⇒ 00:05:25.250 Awaish Kumar: Yeah, so for the TikTok, I replied that…
28 00:05:25.410 ⇒ 00:05:27.680 Awaish Kumar: So we already have the data in the.
29 00:05:27.680 ⇒ 00:05:37.820 Robert Tseng: Yeah, I think it’s fine, I saw, I just didn’t… I just… it’s clear that they just don’t spend that much on TikTok, or they did it until, like, whatever, like, March, I guess?
30 00:05:37.820 ⇒ 00:05:47.749 Robert Tseng: So yeah, March onwards, the data’s there. I think I was just, like, confused why there was nothing in January, February, and thought we were maybe missing something, but I guess they just didn’t spend anything until then.
31 00:05:48.070 ⇒ 00:06:01.690 Robert Tseng: But yeah, as far as, like, CBR, just, like, the quick note there is, you know, I’m telling you how the math should be calculated. You know, we’re pulling in just CVR as a metric, without the components.
32 00:06:01.810 ⇒ 00:06:08.520 Robert Tseng: And so the formula right now just, like, sums the CVR of the different affiliates, which…
33 00:06:08.890 ⇒ 00:06:16.060 Robert Tseng: is not very precise. Like, I feel like it should be a weighted average. So, like, we need to fix that, is basically what I’m saying.
34 00:06:16.920 ⇒ 00:06:25.810 Awaish Kumar: Okay, so for individual… you’re saying for individual channels, we have correct CVR, but to get a blended one is the problem, right?
35 00:06:26.160 ⇒ 00:06:26.800 Robert Tseng: Correct.
36 00:06:27.270 ⇒ 00:06:27.830 Awaish Kumar: Okay.
37 00:06:29.080 ⇒ 00:06:30.070 Robert Tseng: So…
38 00:06:30.070 ⇒ 00:06:30.730 Awaish Kumar: Right now.
39 00:06:30.730 ⇒ 00:06:44.699 Robert Tseng: I don’t know if you can make that in the model, which, I mean, it’s fine, otherwise you can just break it up into the components that I asked for, and I can just calculate it myself, but… yeah, we’re just not getting the blended rate correctly here. And that applies to both the daily model and…
40 00:06:44.920 ⇒ 00:06:47.789 Robert Tseng: I’m pretty sure the weekly model is incorrect as well.
41 00:06:48.170 ⇒ 00:06:49.010 Robert Tseng: Yeah, sure.
42 00:06:49.010 ⇒ 00:06:54.849 Awaish Kumar: I got the CVR for individual partners, And then for channels.
43 00:06:55.760 ⇒ 00:06:56.400 Robert Tseng: Yeah.
44 00:06:56.400 ⇒ 00:07:00.700 Awaish Kumar: But not the… the… For all the channels, so yeah, I can look into that.
45 00:07:01.760 ⇒ 00:07:14.049 Robert Tseng: Okay, great. Yeah, so if we could get that change out today, that’d be important, because I said that this would be fixed last week. And I understand that I didn’t add Everflow, whatever, but, so there’s probably one more.
46 00:07:14.050 ⇒ 00:07:17.010 Awaish Kumar: No, we don’t… So just a…
47 00:07:17.270 ⇒ 00:07:24.350 Awaish Kumar: like, the note is that for the CVR, we only have data from Catless and the Everflow.
48 00:07:24.530 ⇒ 00:07:29.439 Awaish Kumar: We don’t have that, like, the sessions and everything for the offer and upflin’s.
49 00:07:30.440 ⇒ 00:07:33.780 Robert Tseng: Yeah, I hear that.
50 00:07:37.360 ⇒ 00:07:44.240 Robert Tseng: That’s fine. I think we just… we’re just saying it just includes Catalyst and Everflow from January 26th onwards.
51 00:07:44.990 ⇒ 00:07:48.839 Robert Tseng: So I will also just include that.
52 00:07:49.170 ⇒ 00:07:52.399 Robert Tseng: Yeah, so I mean, that’s… that’s fine. I think they should understand that.
53 00:07:53.040 ⇒ 00:07:53.650 Awaish Kumar: Okay.
54 00:07:56.000 ⇒ 00:07:56.680 Robert Tseng: Okay.
55 00:07:57.230 ⇒ 00:08:06.030 Robert Tseng: just gotta… I don’t wanna forget this, so I’m gonna straight up just… Boop, boop, boop, other flow…
56 00:08:06.190 ⇒ 00:08:06.900 Robert Tseng: Food.
57 00:08:13.150 ⇒ 00:08:13.970 Robert Tseng: Okay.
58 00:08:14.690 ⇒ 00:08:19.990 Robert Tseng: That should update. Okay, yeah, so if we can work on that one, that’s high priority.
59 00:08:22.510 ⇒ 00:08:24.799 Amber Lin: That’ll also… I’m back.
60 00:08:24.800 ⇒ 00:08:25.120 Robert Tseng: Yeah.
61 00:08:25.120 ⇒ 00:08:31.389 Amber Lin: I’m looking at the UniFi model Shini made, so I’m updating that right now.
62 00:08:32.409 ⇒ 00:08:34.089 Robert Tseng: Okay, for the Omni? Great.
63 00:08:34.090 ⇒ 00:08:34.720 Amber Lin: Yeah.
64 00:08:36.270 ⇒ 00:08:37.690 Robert Tseng: Thanks.
65 00:08:39.270 ⇒ 00:08:40.610 Robert Tseng: So…
66 00:08:42.360 ⇒ 00:08:54.340 Robert Tseng: Okay, and then the other thing is there’s detecting some drift on the… like, their belief… this is more Zoran’s kind of world, which is why I kind of tagged you in this ticket, but I just kind of…
67 00:08:54.770 ⇒ 00:09:09.039 Robert Tseng: basically, they believe that we’re… that our UTM conventions are not being followed again, and that’s why they think that a lot of… a lot more unattributed orders are coming up. I don’t know if that’s true, I think I just…
68 00:09:09.500 ⇒ 00:09:26.109 Robert Tseng: you know, just create a ticket to put in your camp. I don’t feel like our standards have changed. Maybe they’re just not being followed anymore, and we’re just… we haven’t been, kind of, detecting when they’re not following it. So is that something that you can address with the agencies?
69 00:09:26.310 ⇒ 00:09:29.369 Zoran Selinger: Absolutely. So, we already have a report
70 00:09:29.860 ⇒ 00:09:38.109 Zoran Selinger: That is automatically pulling everything from basically all the UTMs, and medium combinations.
71 00:09:38.430 ⇒ 00:09:42.610 Zoran Selinger: Every day, for the last 7 days. So this is…
72 00:09:42.610 ⇒ 00:09:43.010 Robert Tseng: Okay.
73 00:09:43.010 ⇒ 00:09:46.750 Zoran Selinger: this is already a report that exists. They were…
74 00:09:47.180 ⇒ 00:09:51.860 Zoran Selinger: asked to look at that daily, basically.
75 00:09:51.910 ⇒ 00:10:09.540 Zoran Selinger: I do, like, I had a scheduled review every couple of months, but I can, like, I can do it later today and flag a few things. I… I did that review in February, at some point, and pinged a few people, mostly Matthias.
76 00:10:09.610 ⇒ 00:10:20.830 Zoran Selinger: mostly on his channels, there were some, things that are less than ideal. So I’m doing that, just maybe not… I should pro- maybe do it more regularly than I am.
77 00:10:20.830 ⇒ 00:10:27.669 Robert Tseng: Is there a way to turn that into an automated, kind of, like, weekly alert thing that we just, like, dump into Slack or something?
78 00:10:28.730 ⇒ 00:10:31.910 Zoran Selinger: I… yeah, I don’t see why not.
79 00:10:33.440 ⇒ 00:10:39.879 Zoran Selinger: let me try to figure that out. I’ll add a quick ticket for… or you… I’ll add a quick ticket for myself.
80 00:10:40.100 ⇒ 00:10:47.609 Robert Tseng: Okay, great. Just because I don’t want you to feel like you have to reactively go and dig into this, like, it seems like you already have the report there, it’s just…
81 00:10:47.650 ⇒ 00:10:49.349 Zoran Selinger: Yeah, that was what…
82 00:10:49.350 ⇒ 00:10:51.410 Robert Tseng: Month is not enough. Yeah.
83 00:10:51.770 ⇒ 00:10:58.019 Zoran Selinger: the ones, the key reports that Mitesh wanted in Q1, and we did it, like, end of January.
84 00:10:59.710 ⇒ 00:11:13.519 Robert Tseng: Okay, cool. So, I mean, obviously that covers both ELT metrics, affiliate retracting reliability, marketing metrics detection, so those are obviously the top priority things. It’s why those are issues that they’re kind of concerned about, so…
85 00:11:13.620 ⇒ 00:11:24.730 Robert Tseng: Yeah, we can… I think those are probably the main things he’ll talk to me about in 20 minutes, but, I guess moving past that, I’m looking into the tickets themselves.
86 00:11:24.990 ⇒ 00:11:38.099 Robert Tseng: I’m considering bringing Garrett onto this client, which means that I’m gonna reshuffle things even more, and people are gonna, like, have fewer hours, because I just feel like we’re not… I mean, maybe I’m just… I’m not able to, kind of.
87 00:11:38.190 ⇒ 00:11:51.660 Robert Tseng: I mean, on Tuesdays and Thursdays, like, I host these calls, but then after that, I don’t feel like I really can keep tabs on, like, what people are doing. And, you know, I’ve been trying to run this without a PM, but, like, I feel like our standards for
88 00:11:51.750 ⇒ 00:12:11.079 Robert Tseng: our execution is just, like, slipping. So, I mean, I’m gonna ask some questions. I don’t think all of you guys will have the answers, but I’m basically trying to make a determination this week on whether I will bring Garrett in, and then also cut down on some other people’s hours here, so…
89 00:12:11.210 ⇒ 00:12:29.609 Robert Tseng: Yeah, I think the first question I have is, like, with Ashwini and the data modeling, seems like, yeah, he’s building models, Amber’s kind of, like, taking them from it. I don’t really know why they’re, like, the handoff was, like, taking so long there, so… is this a problem? Like, why… like, I mean, I also feel like…
90 00:12:29.640 ⇒ 00:12:39.179 Robert Tseng: yeah, I… I don’t really know why this… why fixing those things are taking so long. I… yeah, can… can you guys help me understand, like.
91 00:12:39.180 ⇒ 00:12:39.550 Awaish Kumar: Yeah.
92 00:12:39.550 ⇒ 00:12:41.379 Robert Tseng: What’s going on, what’s going on here? Yeah.
93 00:12:41.820 ⇒ 00:12:49.030 Awaish Kumar: it’s not taking a lot of time. He has built the model, right, like, based on what we have in the region OS, and based on what
94 00:12:49.290 ⇒ 00:12:51.159 Awaish Kumar: We get from existing…
95 00:12:51.720 ⇒ 00:13:01.200 Awaish Kumar: old Basque models. We tried to create a similar model, but then the Amber is the one, like, when she reaches that point, when she starts building the dashboard.
96 00:13:01.690 ⇒ 00:13:06.409 Awaish Kumar: she can give us feedback. But right now, like, we have all these models out.
97 00:13:06.510 ⇒ 00:13:11.979 Awaish Kumar: But, yeah, that’s the… that’s the whole point. Like, models are already out and in production.
98 00:13:12.660 ⇒ 00:13:17.130 Robert Tseng: I see. Yeah, so I see Ashrini unblocked all these tickets on Friday. Obviously, maybe Amber was out or something.
99 00:13:17.130 ⇒ 00:13:37.019 Awaish Kumar: Okay, some of the tickets he mentioned is kind of blogged on UTM parameter thing that I am waiting on Zoran, like, because the HealthWest does not give us UTM parameter data for orders, and that… that’s something I… I thought I can get from Edelier.
100 00:13:37.200 ⇒ 00:13:47.459 Awaish Kumar: from earlier, we have all the sessions for each order. If that is fixed, I can get UTM parameters from there, and we can get the UTM source, like, if it’s coming from Google, Facebook.
101 00:13:47.740 ⇒ 00:13:50.120 Awaish Kumar: From… from the… from Adrian.
102 00:13:53.930 ⇒ 00:14:10.400 Robert Tseng: Okay, well, I mean, I’m fine that you guys have… you guys are kind of communicating with each other on how to get them blocked. I think my, you know, two weeks ago, we stopped the daily stand-ups. I went to 2 days a week. I just feel like since then, like, the speed has dropped considerably, and, like, I… I’m, like, I’m not…
103 00:14:10.420 ⇒ 00:14:24.699 Robert Tseng: is… should I go back to weekly stand-ups and have Garrett run them, or not? Like, I guess, like, what… not weekly, daily stand-ups, and, what, like, if not, like, and we can actually… seems like a lot of this stuff we should be able to handle just async, yeah.
104 00:14:24.880 ⇒ 00:14:30.020 Awaish Kumar: Actually, when the, like, Amber was out, like, kind of Friday and Monday, like, obviously there was no
105 00:14:30.120 ⇒ 00:14:36.329 Awaish Kumar: kind of… Progress on Dashboard, and then there was no feedback for us on modeling side as well.
106 00:14:37.410 ⇒ 00:14:46.389 Robert Tseng: Okay, so it’s like, kind of on the dashboarding side, Amber being out, there was no… there was no backup to really pick… pick up on these and… and to bring these tickets to the finish line, so…
107 00:14:46.390 ⇒ 00:15:01.200 Robert Tseng: I think that, to me, seems like it’s more of an out-of-office procedure that we need to address when people… when key people on, clients are out, like, there needs to be a backup. The work doesn’t just stop just because Amber’s out. So, is that basically why things kind of didn’t move forward?
108 00:15:02.370 ⇒ 00:15:21.360 Amber Lin: I think on my side, I would appreciate more, like, of a roadmap. It felt more like a, let’s experiment with this, let’s make sure we can show them something, but if this is going to be, like, a full-on migration, I think we would benefit from
109 00:15:21.730 ⇒ 00:15:40.100 Amber Lin: like, a project management plan, linear milestones, due dates assigned on specific dashboards, I picked the dashboards I was going to work on. So, if Gary coming on means more structure, I would appreciate that. Of course, we can… we can build
110 00:15:40.120 ⇒ 00:15:45.360 Amber Lin: But having deadlines and knowing expectations would be helpful.
111 00:15:47.080 ⇒ 00:16:01.219 Robert Tseng: Yeah, I mean, I think the biggest adjustment is, like, whether we use milestones or not, like, we have the OKRs here. I feel like this is, like, this should… I mean, we can fit it into the same way that you’re used to working on the other clients, but we have more, like.
112 00:16:01.590 ⇒ 00:16:21.179 Robert Tseng: OKRs that we’re holding, and yeah, I mean, Amber is not, like, the lead on any of these right now. Like, anything that’s on the reporting and dashboarding, it is in Jasmine’s world. This is kind of a… maybe the handoff is, like, not clean enough yet, where Jasmine can actually step in and finish anything that, like, Amber is working on.
113 00:16:21.180 ⇒ 00:16:32.969 Robert Tseng: But yeah, I think this is… that seems like there’s a gap here. I don’t functionally think that, like, adding Garrett would make that any better, like, I just feel like he just doesn’t know much about this client either, like…
114 00:16:32.970 ⇒ 00:16:41.729 Robert Tseng: I don’t… I don’t really know what he… the only thing I would have him do is be a body and, like, run stand-ups, because I can’t be in daily stand-ups anymore. So…
115 00:16:41.730 ⇒ 00:16:45.890 Robert Tseng: I… I guess, like, if it’s better that we need to…
116 00:16:46.390 ⇒ 00:17:05.739 Robert Tseng: if I need to basically pull… like, yeah, I’m unclear on the reporting, like, handoff, like, what else we need. If Jasmine’s not gonna be lead on this, then I basically will… I can… I can switch… I can switch her out, pull Amber in, and then Amber, you’re basically just gonna have to, like, own the entire
117 00:17:05.760 ⇒ 00:17:15.719 Robert Tseng: an entire workflow here, but, like, I don’t know, that… we’ve kind of divided the lanes pretty… pretty clearly here. I don’t really know what else we need to do in terms of, like, creating structure.
118 00:17:17.260 ⇒ 00:17:19.829 Jasmin Multani: I think… okay,
119 00:17:20.040 ⇒ 00:17:34.070 Jasmin Multani: I think I’m the blocker here, clearly. I can revisit these tickets and provide more structure, but even yesterday, when I was going through that dashboard and explaining, in that thread, I thought it was very clear
120 00:17:34.480 ⇒ 00:17:38.800 Jasmin Multani: that Amber had, executed on the three main asks.
121 00:17:39.960 ⇒ 00:17:42.120 Jasmin Multani: From that slack.
122 00:17:44.130 ⇒ 00:17:50.910 Jasmin Multani: And I had, pushed out, a message saying that, hey, The…
123 00:17:51.170 ⇒ 00:18:00.430 Jasmin Multani: client can still run with the high-level revenue summaries. And the thing is, the model that was, the unified model that was established,
124 00:18:00.720 ⇒ 00:18:03.669 Jasmin Multani: That was established yesterday, so…
125 00:18:04.330 ⇒ 00:18:10.760 Jasmin Multani: In my view, I could have just, like, pushed that dashboard through same day.
126 00:18:11.410 ⇒ 00:18:14.920 Jasmin Multani: But I still don’t understand the gap of how…
127 00:18:15.160 ⇒ 00:18:19.349 Jasmin Multani: I guess, like, what finish looks like, and I think it’d be helpful if I met
128 00:18:19.480 ⇒ 00:18:26.220 Jasmin Multani: at least had some FaceTime with Eden, or was at least in the external Eden channels.
129 00:18:26.540 ⇒ 00:18:28.770 Jasmin Multani: So I could see what their feedback directly is.
130 00:18:30.720 ⇒ 00:18:49.199 Robert Tseng: I’m afraid of doing that, because Josh has made it very clear this is the only report he looks at, and every single day, I’m getting pinged that, like, this is not done. I feel like last Thursday, we struck out two reports, and then, like, we hardened the snapshots. That’s pretty much what the feedback was, like.
131 00:18:49.400 ⇒ 00:19:03.030 Robert Tseng: I don’t know, in Tableau, I feel like I’d be able to do this in 30 minutes, so I just don’t really understand, like, what was taking… I still do not understand why that’s… it’s not showing in the… in the sample. I don’t really think there’s that much more to it. It’s…
132 00:19:03.030 ⇒ 00:19:11.649 Robert Tseng: I mean, this looks exactly the same as it was on Thursday, so, like, I… I know we’re saying a lot of things, but it’s just… I don’t really feel… it doesn’t really look like anything has changed.
133 00:19:14.800 ⇒ 00:19:30.369 Amber Lin: changes were made in a different dash, because some modeling changes weren’t done. Once I finish this, we’ll merge it into the one that he’s looking at. I want to make sure that it’s correct before he sees it. But it should be done before…
134 00:19:31.180 ⇒ 00:19:33.069 Amber Lin: Before your meeting.
135 00:19:34.520 ⇒ 00:19:36.770 Robert Tseng: I don’t think so, my meeting’s in 10 minutes.
136 00:19:37.460 ⇒ 00:19:38.000 Robert Tseng: Yeah.
137 00:19:39.320 ⇒ 00:19:43.390 Robert Tseng: Okay, well, that’s fine. I mean, it’s kind of like, okay, so we need to…
138 00:19:43.530 ⇒ 00:20:01.510 Robert Tseng: whatever, you guys created a staging dashboard or something, there’s something to fix there. If you want one more review on it, I can review it. That’s fine, like, I can… I understand what they’re looking for, even without… I just… I don’t want Jasmine to talk to Adam and Josh right now. If she talks to them and is asking them the same questions that
139 00:20:01.670 ⇒ 00:20:16.089 Robert Tseng: they’re just… they’re gonna… they’re gonna lose it. So, like, I would rather just be the… I would rather just, be the person to absorb… absorb that in 10 minutes. But yeah, I know exactly what they are, like, upset about. They’re just, like.
140 00:20:16.180 ⇒ 00:20:40.949 Robert Tseng: some of this formatting is weird, like, these things… I mean, this is all the same stuff that I dropped in the Slack, like, on Thursday last week. So, if my… if my message wasn’t clear, like, I can try to make it clearer, but it seems like we already understood the requirements, and we made some changes, so it just… it just feels like we’re just… I guess we’re just not… it just… it’s just not ready yet. So, I don’t really think there’s any more… are there any more requirements clarifications to… to… to address, or is it just that, like.
141 00:20:40.950 ⇒ 00:20:42.879 Robert Tseng: It’s just not… She’s just not there yet.
142 00:20:43.850 ⇒ 00:20:49.100 Jasmin Multani: We just have to swap out the source. The source that Ashwini made.
143 00:20:50.330 ⇒ 00:20:55.399 Awaish Kumar: It’s not about formatting, right? That is just including EDN OS orders in there.
144 00:20:56.800 ⇒ 00:21:01.289 Robert Tseng: Yeah, that’s… I think that was one of his requests. I mean, I can go back to it, but, like.
145 00:21:02.640 ⇒ 00:21:16.170 Jasmin Multani: I think there were 3 bullet points, right? Condensed the 4 graphs into 2, which was done. Doing the breakouts of revenue summary by Eden and Basque, that was done from the Amber… the dashboard that Amber sent.
146 00:21:16.180 ⇒ 00:21:23.019 Jasmin Multani: And then, filtering by revenue, descending, I was able to do that in the back end.
147 00:21:23.520 ⇒ 00:21:24.150 Robert Tseng: Yeah.
148 00:21:24.520 ⇒ 00:21:27.960 Jasmin Multani: And now the, user can, descend.
149 00:21:28.260 ⇒ 00:21:41.900 Jasmin Multani: So the way it’s written, it has to be, when it populates itself, it looks alphabetical, but you can toggle it by revenue. So that was a change that was made and adjustable. Now it’s just a matter of, swapping.
150 00:21:41.900 ⇒ 00:21:49.769 Jasmin Multani: out the unified, swapping in the unified information. Ashwini and I went through it to…
151 00:21:49.890 ⇒ 00:21:56.120 Jasmin Multani: track the backend, see where the changes can be made in the backend, in the raw SQL, but when,
152 00:21:56.690 ⇒ 00:22:08.910 Jasmin Multani: I swapped it on the raw SQL. It looked like I was getting errors, because not all of the columns were mapping out correctly to the names in the new, table.
153 00:22:09.120 ⇒ 00:22:10.300 Jasmin Multani: So…
154 00:22:11.450 ⇒ 00:22:20.489 Jasmin Multani: I am gonna ask, Amber, because you’re more experienced in Omni, is there… I know there’s a tool where, in Omni, you can just, like.
155 00:22:20.890 ⇒ 00:22:28.310 Jasmin Multani: tell Omni, hey, this is the new table I want to merge on, and it does, like, a self-assessment, and it self,
156 00:22:28.740 ⇒ 00:22:30.740 Jasmin Multani: Maps itself to the columns.
157 00:22:32.570 ⇒ 00:22:33.229 Amber Lin: Do you know what I’m talking about?
158 00:22:34.040 ⇒ 00:22:42.030 Amber Lin: Yeah, that will be creating new topics. I can meet with you outside of stand-up if you want, I’m working on it right now.
159 00:22:42.500 ⇒ 00:22:49.850 Jasmin Multani: Okay, so, okay, cool. I feel like that’s gonna be a longer lift, so I think, Amber and I should…
160 00:22:50.290 ⇒ 00:22:54.789 Jasmin Multani: discuss that, but I think it could be done in the same today, right?
161 00:22:55.880 ⇒ 00:22:58.840 Robert Tseng: Yeah, and it needs to be done, like… Yeah.
162 00:22:59.100 ⇒ 00:23:04.989 Jasmin Multani: So let’s prioritize this, can we, can we prioritize this as a P easier right after this meeting ends?
163 00:23:05.770 ⇒ 00:23:07.929 Amber Lin: Yeah. I’m working on it right now.
164 00:23:08.500 ⇒ 00:23:23.139 Robert Tseng: Yeah, I mean, they checked it once a day, so it’s fine. Like, they already had their blow-up this morning, like, I’m gonna… I’m gonna hear it in 10 minutes, but they’re not actually gonna look at it again until tomorrow morning. So, like, ideally, you push out your version. If I need to do, like, a review, like, a touch-up, like, midday, like, I’m fine to do that.
165 00:23:23.140 ⇒ 00:23:31.910 Robert Tseng: And then it’s like, we schedule it in, tomorrow morning it shows up, it’s done. Like, I think I… that’s… like, yeah, I think I don’t… I don’t want to make this more than what it is. It’s…
166 00:23:31.910 ⇒ 00:23:43.369 Robert Tseng: this is the only dashboard they look at, like, at least these two users. Like, they don’t really care about any of the other features, so I just, you know, and that’s why it’s a P0 for them, because they… yeah.
167 00:23:43.850 ⇒ 00:23:57.330 Jasmin Multani: Okay, okay. On my end, 3 of the 4 of the original requests are done. We just have to work on that fourth one, which will require new topics, and then, I’d say by noon, we can give you an update, Robert.
168 00:23:57.810 ⇒ 00:24:06.069 Robert Tseng: Okay, cool. Well, I mean, yeah, I will be… like, if you tag me about it, I’ll review it right away, since I know this is the thing they care about.
169 00:24:06.070 ⇒ 00:24:25.379 Robert Tseng: Okay, so, yeah, I mean, obviously, I don’t wish that this type of stuff blows up. I think it just did, because it took longer than it usually does, so, you know, I don’t really think they asked for too many dashboard changes. Like, yes, moving requirements, they may, like, ask to add a chart here and there, but anytime, like, an ELT request comes in, like.
170 00:24:25.380 ⇒ 00:24:34.649 Robert Tseng: new requests, 48 hours. Like, a fix within 24 hours. Like, that’s the SLA we have with them, and I… I believe it should be achievable.
171 00:24:34.650 ⇒ 00:24:45.520 Robert Tseng: If not, then, like, I would rather just go in and try to figure it out. So, like, I don’t… I don’t want to wait 4 days, and then, like, kind of all of us are feeling pressure at this point. So,
172 00:24:46.540 ⇒ 00:25:02.249 Robert Tseng: Okay, that’s… that’s that. I don’t really think we need to spend any more time there. On the rest of the tickets… okay, so, like, as we’re working on some data modeling stuff, like, yeah, we… we will… I… I trust that this dashboard work should finish today, like, I don’t really think it’s…
173 00:25:02.410 ⇒ 00:25:08.270 Robert Tseng: Like, anything to… to be… Freaking out about. And then,
174 00:25:09.370 ⇒ 00:25:23.820 Robert Tseng: Yeah, I mean, I think there’s… I just see a lack of, like, tickets on the other workstream. So, I mean, we have a few different things that are supposed to be going on. The workstream owners should be, like, creating tickets and continually having
175 00:25:23.820 ⇒ 00:25:29.509 Robert Tseng: the roadmap there. Like, I want to be able to just pop in here, and if I need to adjust the tickets, because
176 00:25:29.560 ⇒ 00:25:40.059 Robert Tseng: from, like, a volume perspective, we should be, like, 80 to 85 seems about right. But then I look, and it’s mostly just, like, stuff that, like, you know, Greg should be around 10 this week.
177 00:25:40.130 ⇒ 00:25:52.630 Robert Tseng: LaRon should be about 15, like, something’s clearly off if, like, most of the tickets are being consumed by Mustafa, Casey, and Ashwini, which, this doesn’t even make sense to me, because…
178 00:25:52.630 ⇒ 00:26:01.600 Robert Tseng: Casey and Mustaf are only working on Eden AI stuff, which is… I’ll deal separately with, with, with Pradaf, but, like.
179 00:26:01.720 ⇒ 00:26:15.970 Robert Tseng: yeah, this… the Eden AI project’s not… not… not going… not going well, and they should not be taking 20… 20 points. Like, they should be more like 15. So, I… I just… I just… I just feel like this is not being… being used. Like, I feel like I…
180 00:26:15.970 ⇒ 00:26:28.350 Robert Tseng: Anyway, like, I think there’s, I’m not getting enough communication from the workstream owners and, like, knowing, like, what you’re actually doing for each of the workstreams, so…
181 00:26:28.410 ⇒ 00:26:35.630 Robert Tseng: That’s, like, probably the last thing I wanna, wanna, wanna, like, step on a bit more, like, where…
182 00:26:35.860 ⇒ 00:26:37.570 Robert Tseng: What, like, what’s,
183 00:26:37.800 ⇒ 00:26:45.579 Robert Tseng: Are we just… are we just, like, lacking work? Like, lacking direction? Like, what’s… what’s, why are we under capacity on… on the things that actually matter?
184 00:26:47.700 ⇒ 00:26:53.920 Zoran Selinger: on my side, I just need 8 tickets. I’m not fully, fully updated for this week.
185 00:26:54.350 ⇒ 00:26:54.940 Robert Tseng: Okay.
186 00:26:55.410 ⇒ 00:26:59.500 Zoran Selinger: I mean, we just started with Q2 efforts, we have plenty of work to do.
187 00:27:01.670 ⇒ 00:27:06.790 Robert Tseng: Yeah, yeah, no, I… I… I believe you. I think, yeah, just…
188 00:27:07.500 ⇒ 00:27:16.610 Robert Tseng: I mean, for Zoran, like, most of your stuff is, like, contained within yourself, so it’s, like, less… I mean, I don’t want to hold people to different standards. I think if you could just… just create the tickets.
189 00:27:16.610 ⇒ 00:27:16.940 Zoran Selinger: Sure.
190 00:27:16.940 ⇒ 00:27:19.090 Robert Tseng: For yourself, that would be appreciated.
191 00:27:19.240 ⇒ 00:27:22.320 Robert Tseng: And then Awash, like, it’s coming…
192 00:27:22.600 ⇒ 00:27:31.580 Robert Tseng: Obviously, Eden OS is the biggest priority. I don’t really see much Eden OS work here, or at least, I don’t know, I’m having to make too many assumptions about what we’re doing here, so…
193 00:27:32.150 ⇒ 00:27:36.080 Awaish Kumar: So, most of the work right now is…
194 00:27:39.200 ⇒ 00:27:41.400 Awaish Kumar: Are we in the hidden OS?
195 00:27:42.580 ⇒ 00:27:46.650 Robert Tseng: It should include all of it, but I can jump to the specific project.
196 00:27:47.190 ⇒ 00:27:59.459 Awaish Kumar: Yeah, so most of the tickets are… like, modeling tickets are in PR review, and this is kind of iteration between dashboarding and us. Some of tickets are blocked because there’s no data, like, as I mentioned regarding
197 00:27:59.810 ⇒ 00:28:02.489 Awaish Kumar: We need to find the channel spend.
198 00:28:02.740 ⇒ 00:28:08.359 Awaish Kumar: sorry, channel revenue. We actually need to find the UTM parameters.
199 00:28:08.630 ⇒ 00:28:13.389 Awaish Kumar: And, I’m, I’m, yeah, if that is fixed.
200 00:28:13.720 ⇒ 00:28:19.239 Awaish Kumar: And I… we can… we have… we can unplug these tickets and start working on these ones.
201 00:28:19.740 ⇒ 00:28:25.440 Awaish Kumar: And then there is a… Like, contradist, like, the…
202 00:28:27.260 ⇒ 00:28:32.260 Awaish Kumar: Collaboration with the… with the dashboard team, and then…
203 00:28:32.430 ⇒ 00:28:40.760 Awaish Kumar: Apart from that, right, there’s no… like, on the modeling side, there’s nothing that doesn’t… progress, right, so…
204 00:28:44.320 ⇒ 00:28:47.989 Awaish Kumar: There are separate, like, there are no dashboarding tasks here.
205 00:28:48.270 ⇒ 00:28:50.940 Awaish Kumar: So, those should be added.
206 00:28:52.110 ⇒ 00:28:58.969 Jasmin Multani: Oh, Yash, let me set up a meeting with you right after this,
207 00:28:59.240 ⇒ 00:29:02.500 Jasmin Multani: To see how dashboarding is… a direct…
208 00:29:02.700 ⇒ 00:29:07.700 Jasmin Multani: blocker. I remember we talked about… we had a meeting last week,
209 00:29:07.930 ⇒ 00:29:17.210 Jasmin Multani: But I think that probably wasn’t enough information coming out of me, so I want to get a full understanding of how modeling is impacted by dashboards.
210 00:29:17.380 ⇒ 00:29:24.689 Jasmin Multani: And go from there. Because I thought that we had resolved,
211 00:29:25.800 ⇒ 00:29:33.419 Jasmin Multani: the unified model versus two different models, question. But, let me…
212 00:29:33.540 ⇒ 00:29:39.159 Jasmin Multani: Let me ask more questions to you about… Where dashboard and modeling interact.
213 00:29:40.210 ⇒ 00:29:57.949 Robert Tseng: Yeah, I mean, I think, yeah, I think no rush on the reports. I’m not… I mean, obviously, they’re not asking for it. I mean, it’s definitely, like, something we need to work towards, but, I mean, there’s the product analytics side, which, Greg, not being on this call, I’m gonna… I’m gonna call him, because he’s…
214 00:29:58.480 ⇒ 00:30:12.370 Robert Tseng: I don’t know what… what the heck we’re doing on the… on the tracking plan side. I have not heard any updates since I made the tracking plan last week. And then, on the Omni side, I guess that’s what these… these models are…
215 00:30:12.860 ⇒ 00:30:25.300 Robert Tseng: going to be used for Omni dashboards, I think we’re basically trying to build… we can rebuild the set… I mean, you guys have to just decide, are you gonna basically rebuild the set of reports
216 00:30:25.300 ⇒ 00:30:40.370 Robert Tseng: plugging into the new models, or are we going to do a consolidation, or, like, what’s, like, the best way to roll this out? Like, I think there’s the expectation that we’re starting to report on, orders that are coming from both systems, which is kind of what
217 00:30:40.440 ⇒ 00:30:56.389 Robert Tseng: you know, probably was the challenge for the 4Josh report that you guys were running into, but, you know, that’s… that’s probably the expectation for the other, order… order-level reports that we have as well, that everything… I mean, they do… they are going.
218 00:30:56.390 ⇒ 00:30:56.840 Awaish Kumar: cut over.
219 00:30:56.840 ⇒ 00:30:57.610 Robert Tseng: soon.
220 00:30:57.980 ⇒ 00:30:58.510 Robert Tseng: Yeah.
221 00:30:58.510 ⇒ 00:31:04.769 Awaish Kumar: Yeah, like, kind of, there was a question for me as well, because, like, I brought that up in our last meeting with Eden Wes.
222 00:31:04.770 ⇒ 00:31:19.200 Robert Tseng: Yeah, you brought up that, like, hey, like, they’re not going to… there’s gonna be some, trade-offs that you’re gonna make. It’s not gonna, like, unify that well, so I think, you know, we have to… I mean, they have no frickin’ clue, they’re not thinking about that. I think we just have to…
223 00:31:19.200 ⇒ 00:31:34.109 Robert Tseng: set the guardrails, tell them what the limitations are, like, I think it’s kind of like nobody will really understand until it shows up in the reporting, and they’re gonna be like, oh, what the heck, like, why is this missing this or that? Like, ideally, we get ahead of all of that by, like, kind of letting them know
224 00:31:34.110 ⇒ 00:31:47.849 Robert Tseng: like, what the limitations are. I just don’t feel like Eden really understands that it’s not the same, like, the two systems. They just think that it should be a very clean cutover, and, like, we have to… we have to, like, guard against that.
225 00:31:53.270 ⇒ 00:32:12.129 Jasmin Multani: Yeah, post this in the chat, but, like, we all agreed that it should be a unified model, and because Eden, only really needs the high-level revenue, high-level information for the… until the full migration happens, we just have to call out the granular level mismatches and the limitations, right?
226 00:32:12.560 ⇒ 00:32:22.110 Robert Tseng: Yeah, we know that we’re missing plan time, we’re missing this and that, like, I mean, I don’t think they particularly will care so much about it. Just, yeah, making exactly what Jasmine is saying. I think that’s… that’s the right way.
227 00:32:22.110 ⇒ 00:32:22.480 Awaish Kumar: Yeah, right.
228 00:32:23.230 ⇒ 00:32:23.740 Robert Tseng: Yep.
229 00:32:23.740 ⇒ 00:32:28.959 Awaish Kumar: That’s what I… that’s why we… I asked Amber to, like, kind of create a separate dash, because
230 00:32:29.440 ⇒ 00:32:33.999 Awaish Kumar: like, that will break. For example, a lot of revenue is coming from Basque.
231 00:32:34.110 ⇒ 00:32:37.759 Awaish Kumar: And in the bus data, we still can use membership plans.
232 00:32:37.960 ⇒ 00:32:41.109 Awaish Kumar: I’m not sure if changing that existing dashboard will
233 00:32:41.840 ⇒ 00:32:44.329 Awaish Kumar: Makes sense, like, maybe you get a similar…
234 00:32:44.460 ⇒ 00:32:47.040 Awaish Kumar: We, like, a version of the same dashboard.
235 00:32:47.190 ⇒ 00:32:49.480 Awaish Kumar: Which is at a different granularity.
236 00:32:50.180 ⇒ 00:33:05.529 Robert Tseng: Okay, yeah, I guess I gotta put a pin in this, because I gotta jump to the ELT call, but, yeah, sounds like… I mean, I feel like we all… you guys all have the right ideas, like, we’re… I think we’re just not coordinating, like, we’re just kind of not chatting about it, so…
237 00:33:05.530 ⇒ 00:33:14.940 Robert Tseng: I… my gut is telling me, don’t pull Garrett into this. Like, I feel like, you know, Jasmine… Jasmine and Amber got it. I think I just need to set up the time that you need to with the DEs, and…
238 00:33:14.940 ⇒ 00:33:25.199 Robert Tseng: kind of communicate when you’re being stuck. Like, I know I was a little bit kind of heavy-handed on, like, the… the deadline stuff today, but it just… it just feels like we didn’t really… like, we kind of…
239 00:33:25.240 ⇒ 00:33:30.940 Robert Tseng: had the right ideas, but weren’t communicating since last Thursday. So, yeah, I think…
240 00:33:30.970 ⇒ 00:33:46.320 Robert Tseng: you know, can… can we, like, self-organize? I’m gonna hold off on, like… I don’t really want to bring in Garrett into this project this week, so I’m gonna let it kind of be… let it play out this week. But I would guess, you know, Jasmine, anything regarding
241 00:33:46.320 ⇒ 00:33:54.889 Robert Tseng: reporting, rollout, like, you know, you’re not just doing dashboard requirements, right? Like, you’re kind of helping to manage these client expectations, too.
242 00:33:54.890 ⇒ 00:34:01.259 Robert Tseng: Awash is, like, signaling when… when, like, they have a misunderstanding. There’s… there’s… we have our capabilities, like.
243 00:34:02.100 ⇒ 00:34:20.129 Robert Tseng: there’s something, like, obviously the models are not going to align, like, he’s signaling what he’s seeing on the engineering side, and, like, I think he had the right idea for how you… how you want to, like, show them, like, reports incrementally until we… we do the full cutover. So, I think all of that just needs to be, like.
244 00:34:20.130 ⇒ 00:34:27.839 Robert Tseng: HackVision communicated to them. So, we will add you to the external channels. I think the general channel… analytics channels you should be in.
245 00:34:27.840 ⇒ 00:34:34.879 Robert Tseng: I just don’t want you to talk to ELT yet until, like, you’ve really, like, you feel good about where things are at.
246 00:34:35.150 ⇒ 00:34:37.950 Jasmin Multani: Yeah, yeah, I just want to…
247 00:34:38.650 ⇒ 00:34:42.140 Jasmin Multani: see what they’re seeing, and, like, the slack will be enough.
248 00:34:43.120 ⇒ 00:34:58.609 Robert Tseng: Okay, cool. Then I will make sure that you are in those channels, and then you can… if you want to draft any messages you want to, like, me to review before you send, just let me know, but, yeah, I guess we can… let’s just try to, be a little bit more proactive on this moving forward.
249 00:34:59.190 ⇒ 00:35:00.040 Robert Tseng: Okay.
250 00:35:00.160 ⇒ 00:35:06.460 Robert Tseng: Cool. Yeah, thanks, everyone. I think we will… we’ll get it. Yeah, I gotta… gotta jump, but…
251 00:35:06.790 ⇒ 00:35:08.040 Robert Tseng: Talk to you on Slack.