Meeting Title: LMNT Omni progress sync Date: 2026-04-03 Meeting participants: Advait Nandakumar Menon, Greg Stoutenburg
WEBVTT
1 00:00:09.420 ⇒ 00:00:10.910 Greg Stoutenburg: Hey, Vic, good morning.
2 00:00:12.920 ⇒ 00:00:14.720 Advait Nandakumar Menon: Hey, Greg, good morning, how’s it going?
3 00:00:15.080 ⇒ 00:00:17.300 Greg Stoutenburg: Hey, I’m doing well. Glad it’s Friday.
4 00:00:17.810 ⇒ 00:00:19.570 Advait Nandakumar Menon: Yep.
5 00:00:20.060 ⇒ 00:00:22.599 Greg Stoutenburg: I’ve asked you this 10 times already, but you’re in New York, right?
6 00:00:23.640 ⇒ 00:00:25.350 Advait Nandakumar Menon: No, but I’m in Cincinnati.
7 00:00:26.340 ⇒ 00:00:38.610 Greg Stoutenburg: Right, not close, that’s right. Yeah, how’s Cincinnati today? It’s, over here in York, it’s like, it’s one of these days where I feel like I can’t wake up all the way, because the sky is just this uniform, light gray.
8 00:00:39.350 ⇒ 00:00:39.989 Greg Stoutenburg: I hate it.
9 00:00:39.990 ⇒ 00:00:40.660 Advait Nandakumar Menon: Yeah.
10 00:00:40.660 ⇒ 00:00:41.150 Greg Stoutenburg: I hate it.
11 00:00:41.150 ⇒ 00:00:43.360 Advait Nandakumar Menon: Yeah, it’s the same, it’s the same.
12 00:00:43.360 ⇒ 00:00:45.799 Greg Stoutenburg: It’s like, my brain is like, yeah.
13 00:00:45.800 ⇒ 00:00:48.259 Advait Nandakumar Menon: It looks depressing, yeah, yeah.
14 00:00:48.260 ⇒ 00:00:58.329 Greg Stoutenburg: Yeah, it’s like, my brain’s like, well, the sun isn’t up, so you don’t… I’m not gonna create energy for you. And I’m like, okay, I’ll drink 11 coffees and try to see what I can do.
15 00:00:59.580 ⇒ 00:01:04.420 Greg Stoutenburg: Yeah. So,
16 00:01:04.940 ⇒ 00:01:14.410 Greg Stoutenburg: I… I haven’t looked, so I’ll… I’ll just ask, have you been keeping Linear up to date with progress on the, topic work and dashboarding for retail?
17 00:01:15.380 ⇒ 00:01:24.810 Advait Nandakumar Menon: Okay, so for the topic work, with respect to the name change from sales to revenue, that’s updated, but
18 00:01:24.900 ⇒ 00:01:40.689 Advait Nandakumar Menon: With respect to what I’m working on right now, I haven’t updated linear with respect to that, like, the point of sales, the velocity, the sell-through, and all of that, so… I worked through Amber’s comments, I think you reacted to it as well, so I just need…
19 00:01:40.690 ⇒ 00:01:49.100 Advait Nandakumar Menon: To make one change to the topic, but apart from that, if she gives me the confirmation about the negative weeks of stock.
20 00:01:49.190 ⇒ 00:01:58.330 Advait Nandakumar Menon: I can just exclude it from the query as a whole, and if you have any feedback, if you have tested it, I can make those changes. Yeah, yeah.
21 00:01:58.330 ⇒ 00:02:05.620 Greg Stoutenburg: Yeah, I need… I owe you that, and I’m really sorry for my delay. Let’s see, a V3 branch test.
22 00:02:07.590 ⇒ 00:02:09.530 Greg Stoutenburg: Show me some breathe.
23 00:02:10.009 ⇒ 00:02:21.979 Greg Stoutenburg: Okay, cool, because I’m going to be meeting with just Shivani, just me and Shivani on Monday to give an update on progress, and so I just want to make sure I’ve really wrapped my head around where we’re at. And so anything that comes down to, like.
24 00:02:21.980 ⇒ 00:02:38.780 Greg Stoutenburg: you know, some of the topic work that you’re doing, it’s on me to lead on the direction, and, like, point to where we’re going. As far as, like, the technical specifics, you know, that’s you, and you leaning on Amber, so, yep. Yeah. So, okay. All right, yeah, I’ll review that branch, and then,
25 00:02:39.150 ⇒ 00:02:45.910 Greg Stoutenburg: how… I mean, how are you feeling about just progress toward the goal? Like, how is the dashboarding for retail going? How is the…
26 00:02:45.910 ⇒ 00:02:54.070 Advait Nandakumar Menon: Dashboarding is something I wanted to have a conversation with you, because that’s not something I’ve started yet, with the retail dashboard, because…
27 00:02:54.200 ⇒ 00:03:07.599 Advait Nandakumar Menon: I know within the spec document, there were a couple of back and forths with respect to source. I think Avesh commented something, and you guys were discussing, so… I hadn’t got the clarity yet to start on that, so that’s something…
28 00:03:07.600 ⇒ 00:03:08.000 Greg Stoutenburg: Right.
29 00:03:08.000 ⇒ 00:03:08.920 Advait Nandakumar Menon: Yet to start.
30 00:03:09.110 ⇒ 00:03:17.819 Greg Stoutenburg: Yeah, great, okay, no, that’s fair, and I’m glad you said that. So yeah, I owe you, like, an official version of that, that I can say, hey, here’s where we’re going.
31 00:03:17.840 ⇒ 00:03:33.099 Greg Stoutenburg: I can tell you from talking to Shivani that she plans on going with Omni, like, even though we’re piloting this, her intention is fully to sign the contract when it comes in. So, what she said to me yesterday on a call was, let’s just proceed like we’re gonna do that, and just, like.
32 00:03:33.100 ⇒ 00:03:41.399 Greg Stoutenburg: We still have to nail retail and wholesale, because, you know, that’s what we’re gonna show leadership in a few weeks, but, like.
33 00:03:41.690 ⇒ 00:03:53.059 Greg Stoutenburg: She’s like, just… just proceed on that assumption. So, let’s just, you know, we don’t have to feel a ton of pressure on it. We need to stay on time and thorough and stuff, but, like, we’re gonna… we’re gonna get it, is what I’m saying.
34 00:03:53.060 ⇒ 00:03:54.489 Advait Nandakumar Menon: Yeah, yeah, yeah.
35 00:03:55.020 ⇒ 00:03:56.010 Greg Stoutenburg: Okay.
36 00:03:56.250 ⇒ 00:04:01.859 Greg Stoutenburg: So, I’ll get that doc to you, and I think for Element,
37 00:04:04.040 ⇒ 00:04:07.460 Greg Stoutenburg: Yeah, I think that’s it. I mean, I think for this project,
38 00:04:07.680 ⇒ 00:04:11.150 Greg Stoutenburg: I created a script that runs in default.
39 00:04:11.460 ⇒ 00:04:24.010 Greg Stoutenburg: Oh, wait, no, that was here. That’s running here. So, I really want us to keep linear up to date, and I made a script that runs every morning that, at 8 AM, it’ll identify every ticket in this project.
40 00:04:24.010 ⇒ 00:04:27.460 Advait Nandakumar Menon: Oh yeah, the stale tickets, I’ve been seeing that message, yeah, yeah, yeah.
41 00:04:27.460 ⇒ 00:04:38.680 Greg Stoutenburg: Yep. Yeah, and just, really, just because, like, I know for myself, when I… when I’m, like… I did that because I’m like, I… I feel like I get overwhelmed in the morning if I need to go and just, like, look in every single linear ticket, so I’m like.
42 00:04:38.680 ⇒ 00:04:47.580 Greg Stoutenburg: what’s the clearest sign of health toward goal? It’s just the tickets are getting updated. So, you know, just try to keep that in mind, so, you know, if…
43 00:04:47.580 ⇒ 00:04:50.380 Advait Nandakumar Menon: I will update, yeah, with the latest. Yeah, cool.
44 00:04:51.370 ⇒ 00:05:06.830 Greg Stoutenburg: Yeah, and it doesn’t have to take a lot of time, just to be able to track progress, you know? And then that way, like, at the end of a week, I can just run… I can just go in cursor and be like, write a progress update for Shivani based on what’s in linear, you know? And then copy and paste, you know? So that’s really the goal, you know, keep an eye on it.
45 00:05:06.830 ⇒ 00:05:07.310 Advait Nandakumar Menon: Yeah, that’s…
46 00:05:07.310 ⇒ 00:05:07.929 Greg Stoutenburg: That kind of thing.
47 00:05:07.930 ⇒ 00:05:08.500 Advait Nandakumar Menon: Fair enough.
48 00:05:09.490 ⇒ 00:05:13.200 Greg Stoutenburg: Yeah, okay, cool. Wow, 5 minutes.
49 00:05:13.200 ⇒ 00:05:13.890 Advait Nandakumar Menon: Yeah.
50 00:05:13.890 ⇒ 00:05:30.439 Greg Stoutenburg: Yeah, that’s all I got. I owe you that. I need to do some stuff for Eden, but otherwise my priority today is getting to that, getting to that dashboard definition sheet. I feel like, you know, I wrote this long doc, and I don’t know if I like my doc, so I might…
51 00:05:30.590 ⇒ 00:05:39.910 Greg Stoutenburg: I need to, like, take a walk, and then look at it with fresh eyes, and see… see if that’s the direction I want to go. But probably once it’s done, you know, you’re gonna…
52 00:05:40.050 ⇒ 00:05:43.549 Greg Stoutenburg: You’re gonna rip 5 or 6 dashboards, and it’s just gonna.
53 00:05:43.550 ⇒ 00:05:43.950 Advait Nandakumar Menon: I mean?
54 00:05:43.950 ⇒ 00:05:46.010 Greg Stoutenburg: You know, a few days of sprinting to that, so…
55 00:05:46.600 ⇒ 00:05:51.429 Greg Stoutenburg: Okay, cool. Alright, any other, any other things on this touchpoint?
56 00:05:52.000 ⇒ 00:06:10.339 Advait Nandakumar Menon: Yeah, I had a couple of things to discuss, if that’s… if you have the time. I think one is that ticket from Shivani, wherein she said that she’s not able to see some of the data in March. I did some analysis, and it looks like our retail sales table in Snowflake doesn’t have the data.
57 00:06:10.340 ⇒ 00:06:23.050 Advait Nandakumar Menon: But the raw data, Mark, with… from where you do the transformation, there the data is there, so I have tagged aviation with them on that, so… probably update the linear ticket as well, so that… I thought that’s an update.
58 00:06:23.730 ⇒ 00:06:30.259 Greg Stoutenburg: Yes. Yep. Yeah, I need to tell her that, and I mean, I want to hear from Awash, and then tell her that, because…
59 00:06:30.260 ⇒ 00:06:30.870 Advait Nandakumar Menon: dear.
60 00:06:31.130 ⇒ 00:06:43.020 Greg Stoutenburg: I’m not… I don’t… I don’t know what was coming from Snowflake and what was coming from elsewhere up to now, and so, yeah, so I need to be able to be clear with her, like, here’s what we can do now.
61 00:06:43.720 ⇒ 00:06:45.210 Greg Stoutenburg: What do you want us to do?
62 00:06:45.340 ⇒ 00:06:48.699 Greg Stoutenburg: Do you want us to get it in Snowflake? Like, okay, that’s… that’s some work.
63 00:06:48.890 ⇒ 00:06:50.599 Greg Stoutenburg: Okay. Okay, cool.
64 00:06:50.600 ⇒ 00:07:07.550 Advait Nandakumar Menon: I would say the data is already there in Snowflake. I’m not sure what’s happening within the intermediate steps, but it’s not coming to the retail fax sales table, which is getting invested into Omni, and then they’re building the topic and the dashboards on top of it, so…
65 00:07:07.550 ⇒ 00:07:22.419 Advait Nandakumar Menon: We have the data, is what I see. Maybe Avesh needs to look into some data engineering, some of the steps that’s maybe happening as to why it’s excluding those sets of dates, so that’s something probably he has to get back to us on.
66 00:07:22.660 ⇒ 00:07:24.309 Greg Stoutenburg: Okay, when did you ask him this?
67 00:07:24.890 ⇒ 00:07:26.259 Advait Nandakumar Menon: Just this morning.
68 00:07:26.260 ⇒ 00:07:37.440 Greg Stoutenburg: Okay. Alright, cool. Yeah, I just wanted to make sure, it didn’t slip. Okay, cool. Yeah, and if you could update the linear ticket, I’ll share that with Shivani as well. Yeah. What else?
69 00:07:38.250 ⇒ 00:07:55.359 Advait Nandakumar Menon: So, with respect to default, I don’t have anything else with respect to element, but with respect to default, I did note down some of the comments from Dana yesterday for the CS dashboard, but do we have, like, the overall transcript? I know you pushed a PR for it, but…
70 00:07:55.460 ⇒ 00:08:03.999 Advait Nandakumar Menon: Just to get ahead and… so that I know the next steps, or if you know the next steps, you can let me know as well for that particular dashboard.
71 00:08:04.810 ⇒ 00:08:10.079 Greg Stoutenburg: For the CS dashboard, so I’m sorry, just to clarify, like, because you need to do work on it, or…
72 00:08:11.100 ⇒ 00:08:13.439 Advait Nandakumar Menon: Yeah, I need to do a work on it, yeah.
73 00:08:13.440 ⇒ 00:08:17.610 Greg Stoutenburg: Yeah, you… I’m… but I’m sorry, what are you stuck on? What.
74 00:08:17.790 ⇒ 00:08:25.269 Advait Nandakumar Menon: I did take a couple of notes from the meeting, but I assumed the meeting was being recorded, and I was relying on the transcript to…
75 00:08:25.270 ⇒ 00:08:26.210 Greg Stoutenburg: Oh, yeah, yeah, yeah.
76 00:08:26.210 ⇒ 00:08:27.769 Advait Nandakumar Menon: Sure. Yeah. Yeah.
77 00:08:27.770 ⇒ 00:08:32.970 Greg Stoutenburg: Yeah, go ahead, so go ahead and poll, update from Maine?
78 00:08:33.450 ⇒ 00:08:39.390 Greg Stoutenburg: Yeah, pull, you know, do a git pull from… from main.
79 00:08:39.490 ⇒ 00:08:44.789 Greg Stoutenburg: Because the transcript… I pushed the transcript to the vault, so…
80 00:08:45.450 ⇒ 00:08:48.280 Greg Stoutenburg: You should see it in…
81 00:08:55.040 ⇒ 00:08:58.349 Advait Nandakumar Menon: So, it won’t automatically appear on the Brainforge platform.
82 00:08:59.050 ⇒ 00:09:04.330 Greg Stoutenburg: Yeah. So, granola… granola meetings are different than, like.
83 00:09:04.490 ⇒ 00:09:08.120 Greg Stoutenburg: what you would do through Zoom. Do you have granola on your desktop?
84 00:09:08.740 ⇒ 00:09:12.439 Advait Nandakumar Menon: Nope, I… as part of my…
85 00:09:12.440 ⇒ 00:09:16.760 Greg Stoutenburg: It happens all the time here. They don’t even, they don’t even tell you what you need until…
86 00:09:16.760 ⇒ 00:09:17.940 Advait Nandakumar Menon: I’ve seen…
87 00:09:17.940 ⇒ 00:09:18.619 Greg Stoutenburg: It was too late.
88 00:09:18.620 ⇒ 00:09:21.009 Advait Nandakumar Menon: As part of the onboarding, but…
89 00:09:21.220 ⇒ 00:09:25.130 Advait Nandakumar Menon: When I clicked on it, like, the document was moved to trash in Notion.
90 00:09:25.520 ⇒ 00:09:28.310 Greg Stoutenburg: Yeah. Yeah, I understand. Okay, so…
91 00:09:30.590 ⇒ 00:09:32.590 Greg Stoutenburg: I’m putting this in our Slack.
92 00:09:34.090 ⇒ 00:09:34.680 Advait Nandakumar Menon: Buh.
93 00:09:37.910 ⇒ 00:09:44.180 Greg Stoutenburg: Okay, so there’s a granola workspace, which is… it’s an AI meeting transcript tool.
94 00:09:44.180 ⇒ 00:09:44.810 Advait Nandakumar Menon: Okay.
95 00:09:45.100 ⇒ 00:09:54.549 Greg Stoutenburg: And then there’s a skill in cursor, so if you record a meeting transcript through Granola, it’ll save a file on your computer, and then you run a skill in cursor called, like.
96 00:09:54.960 ⇒ 00:10:05.170 Greg Stoutenburg: upload granola a transcript or something. And then it’ll, you know, it’ll make a change on your branch, and then you can push to main and create a PR.
97 00:10:05.170 ⇒ 00:10:05.870 Advait Nandakumar Menon: Okay.
98 00:10:06.040 ⇒ 00:10:11.420 Greg Stoutenburg: Now, where is the transcript?
99 00:10:12.970 ⇒ 00:10:14.809 Greg Stoutenburg: I’ll ask Cursor where they go.
100 00:10:20.290 ⇒ 00:10:22.339 Greg Stoutenburg: Where do Granola transcripts go?
101 00:10:53.280 ⇒ 00:10:56.680 Advait Nandakumar Menon: If you have pushed it to Maine, probably I can try to figure it out.
102 00:10:57.910 ⇒ 00:11:00.170 Greg Stoutenburg: Yeah, I want to be able to tell you, though.
103 00:11:01.270 ⇒ 00:11:01.840 Advait Nandakumar Menon: Okay.
104 00:11:06.090 ⇒ 00:11:09.909 Greg Stoutenburg: Brainforge platform slash knowledge.
105 00:11:11.310 ⇒ 00:11:15.640 Greg Stoutenburg: So, it’s in a different place than client, stuff.
106 00:11:16.130 ⇒ 00:11:17.460 Greg Stoutenburg: Knowledge…
107 00:11:23.980 ⇒ 00:11:26.220 Greg Stoutenburg: Brainforge platform.
108 00:11:27.260 ⇒ 00:11:28.420 Greg Stoutenburg: Knowledge.
109 00:11:42.380 ⇒ 00:11:46.360 Greg Stoutenburg: clients… Defaults.
110 00:11:50.650 ⇒ 00:11:52.230 Greg Stoutenburg: Meeting notes?
111 00:11:55.160 ⇒ 00:11:59.589 Greg Stoutenburg: Transcript. Well… Oh, yeah, that’s probably it.
112 00:12:00.380 ⇒ 00:12:03.529 Greg Stoutenburg: Yeah. So, it’s gonna go…
113 00:12:08.220 ⇒ 00:12:15.029 Greg Stoutenburg: And yeah, like, Cursor will find it, but, like, still, just so you know, yeah, I can see where it was added.
114 00:12:35.120 ⇒ 00:12:36.840 Greg Stoutenburg: Yup. Okay.
115 00:12:37.200 ⇒ 00:12:43.319 Greg Stoutenburg: And then… This one’s gonna have CS Dashboard in the title.
116 00:12:43.880 ⇒ 00:12:47.540 Greg Stoutenburg: Yeah, but yeah, it’s, you should be able to poll now and get it.
117 00:12:48.970 ⇒ 00:12:49.879 Greg Stoutenburg: Just so you know.
118 00:12:51.080 ⇒ 00:12:51.710 Advait Nandakumar Menon: Yeah.
119 00:12:51.710 ⇒ 00:12:52.340 Greg Stoutenburg: Yep.
120 00:12:52.450 ⇒ 00:12:53.310 Greg Stoutenburg: Cool.
121 00:12:54.200 ⇒ 00:13:00.030 Advait Nandakumar Menon: Yeah, so I’ll work through those comments. So the aim is to split the dashboard into two, is what she said yesterday, right?
122 00:13:00.690 ⇒ 00:13:11.539 Greg Stoutenburg: I think we should decide where we think that should go. I don’t… I think we should make a recommendation before we just, go on what she said, because she seemed to go one way than another, right? Because she was like, well, I want it to be…
123 00:13:11.600 ⇒ 00:13:29.889 Greg Stoutenburg: customer-facing, but I also want it to be most useful for the CSMs, and it’s like, that doesn’t obviously mean two dashboards, so I think we should just clarify that ask, and it shows engagement with their ideas, and also that we take leadership on how we build things, because we think, you know, we know the best way, that’s why they’re paying us so much money.
124 00:13:29.890 ⇒ 00:13:30.550 Advait Nandakumar Menon: Yeah.
125 00:13:30.550 ⇒ 00:13:32.709 Greg Stoutenburg: So, yeah, yeah,
126 00:13:33.170 ⇒ 00:13:46.970 Greg Stoutenburg: Yeah, so I think we should do that. So, actually, that would be helpful, you know, if… if you want to take a look at those notes and, you know, give some thought to it. One of the things that we need to do is we need to just sort of, like, as a matter of policy, start
127 00:13:46.970 ⇒ 00:13:59.109 Greg Stoutenburg: Anytime we make a dashboard, documenting what the metrics are, right there on the dashboard, and also making sure that we keep our data platform documentation up to date, so that any metrics that we’re relying on are just well known by everyone.
128 00:14:00.130 ⇒ 00:14:15.329 Advait Nandakumar Menon: Yeah. So, with respect to that, I think, yes, one of the feedback Utam said is having a definition for the metrics. So, how do you guys usually do it here? Because previously, what I have done is, I used to create a separate tab with the FAQs.
129 00:14:15.330 ⇒ 00:14:23.010 Advait Nandakumar Menon: which will have the metric definitions and the formula or the logic that’s being implemented, but how do you do it here in Omni? Like, if you had…
130 00:14:23.030 ⇒ 00:14:26.690 Advait Nandakumar Menon: with Eden or whatever, like a previous project, how do you guys do it?
131 00:14:26.980 ⇒ 00:14:35.549 Greg Stoutenburg: Yeah, so… so with Element, I think we’ve got good clarity around Element, partly because, like, Shivani pushes so hard on this.
132 00:14:37.120 ⇒ 00:14:39.340 Greg Stoutenburg: So, I think that one’s in good shape.
133 00:14:39.450 ⇒ 00:14:44.220 Greg Stoutenburg: Something that I don’t think we previously did is provide the actual
134 00:14:44.370 ⇒ 00:14:52.610 Greg Stoutenburg: formula, which is in Core Metrics column L, Formula slash logic.
135 00:14:52.610 ⇒ 00:14:53.270 Advait Nandakumar Menon: Okay.
136 00:14:53.580 ⇒ 00:14:55.819 Greg Stoutenburg: I think we should do that for everything.
137 00:14:56.560 ⇒ 00:15:01.789 Greg Stoutenburg: And it looks like… Yeah, it looks like they’ve created a new…
138 00:15:01.920 ⇒ 00:15:05.940 Greg Stoutenburg: Work in Progress Core Metrics tab, just beside Core Metrics.
139 00:15:06.840 ⇒ 00:15:07.530 Advait Nandakumar Menon: Huh.
140 00:15:10.030 ⇒ 00:15:17.080 Advait Nandakumar Menon: The work in progress is the one which Amber updates nowadays, that’s what I remember, not the coordinates.
141 00:15:17.810 ⇒ 00:15:18.500 Advait Nandakumar Menon: Yeah.
142 00:15:18.500 ⇒ 00:15:20.770 Greg Stoutenburg: Yeah, well then here it’s in column G.
143 00:15:22.030 ⇒ 00:15:24.829 Greg Stoutenburg: So, I think we should do that in every case.
144 00:15:25.070 ⇒ 00:15:32.910 Greg Stoutenburg: And then, something… oh yeah, here we go, dashboard specs. Shivania added this tab the other day,
145 00:15:33.400 ⇒ 00:15:41.060 Greg Stoutenburg: I think that… Yeah. Actually, I might just build out her dashboard specs tab here.
146 00:15:41.460 ⇒ 00:15:51.720 Greg Stoutenburg: Instead of… my more complicated one. And I’ll show you something else that we’ve done… Omni Dashboard… Dude.
147 00:15:51.720 ⇒ 00:16:09.740 Advait Nandakumar Menon: I was really talking about, like, the data platform documentation is obviously something to be kept up to date. I was talking about something on the dashboard itself, like, is there something I can look at, or reference to, and make something like that? Because previously, in dashboards I have built.
148 00:16:09.820 ⇒ 00:16:18.300 Advait Nandakumar Menon: like I said, I include a separate FAQ page so that whoever the end user is going to interact with it can just read through the definitions, yeah.
149 00:16:18.600 ⇒ 00:16:22.600 Greg Stoutenburg: Got it. If you.
150 00:16:22.600 ⇒ 00:16:25.809 Advait Nandakumar Menon: You guys have done something like that for the other clients.
151 00:16:25.810 ⇒ 00:16:39.729 Greg Stoutenburg: This is more something that I’ve kind of picked up on, because I’ve been… as I’ve been talking to clients, and they’ve been asking some questions, and I’ve thought, especially with Eden, like, they think everything’s in error, when really they just don’t know what something means. And so, my thought is, like.
152 00:16:40.150 ⇒ 00:16:49.639 Greg Stoutenburg: this is partly just a usability issue, and it’s on us to fix it. So, Jasmine made a doc in Notion that was, like.
153 00:16:50.680 ⇒ 00:16:52.070 Advait Nandakumar Menon: Yeah, the guidelines work.
154 00:16:52.070 ⇒ 00:16:53.449 Greg Stoutenburg: Yeah, did you see that?
155 00:16:54.130 ⇒ 00:16:55.260 Advait Nandakumar Menon: Yeah, I’ve seen that.
156 00:16:55.470 ⇒ 00:16:57.270 Greg Stoutenburg: Yeah, so…
157 00:17:00.330 ⇒ 00:17:03.520 Greg Stoutenburg: So many documents in the world.
158 00:17:03.680 ⇒ 00:17:10.430 Greg Stoutenburg: Rain, merge… Dash… Customer dashboard…
159 00:17:12.920 ⇒ 00:17:25.270 Greg Stoutenburg: Okay. Anyway, if you can find it, there are some ideas in there. I think that we should just, yeah, I mean, I think that we’re just gonna have to kind of iterate on it as we go, and maybe the playbook comes out of this at the end.
160 00:17:26.630 ⇒ 00:17:27.450 Greg Stoutenburg: Yeah.
161 00:17:27.450 ⇒ 00:17:28.190 Advait Nandakumar Menon: Okay.
162 00:17:28.190 ⇒ 00:17:29.380 Greg Stoutenburg: So, yeah.
163 00:17:30.080 ⇒ 00:17:31.830 Greg Stoutenburg: Is that helpful at all, or not really?
164 00:17:32.900 ⇒ 00:17:45.570 Advait Nandakumar Menon: Yeah, that’s fine. I was just, thinking with respect, if you guys have delivered something like that already to other clients, I can maybe look at that, but… Yeah. We can decide on it, it’s… yeah, that’s fine.
165 00:17:45.570 ⇒ 00:17:52.389 Greg Stoutenburg: Okay, okay, got it. Okay, cool. Okay, alright, I think that’s… is that all, then?
166 00:17:54.540 ⇒ 00:17:56.440 Advait Nandakumar Menon: I just have two more things, sorry about.
167 00:17:56.440 ⇒ 00:17:58.739 Greg Stoutenburg: Sure, yeah, go ahead, this is for it.
168 00:18:00.280 ⇒ 00:18:14.979 Advait Nandakumar Menon: Yeah, Demi reached out to me about the GRR dashboard. It’s something he wants to get a version 1 of out to the clients, so that he can do the modeling next week. So I’ll probably focus on that first, then the CES dashboard. Do you think that’s a good.
169 00:18:15.790 ⇒ 00:18:35.370 Greg Stoutenburg: Yes. I know. So the CS dash… consider the, consider the CS dashboard. So this is the one we just reviewed with Deanna yesterday, right? That’s what you mean? Yeah. Consider that, like, kind of on hold right now, because some of the data that they want is not available, and they flagged this in the client channel, and I need to follow up with Utam about what we’re gonna do there. It might be to shoot for, like, an upsell.
170 00:18:36.210 ⇒ 00:18:38.120 Greg Stoutenburg: So, just pause that for now.
171 00:18:39.360 ⇒ 00:18:39.890 Advait Nandakumar Menon: Yep.
172 00:18:41.200 ⇒ 00:18:55.320 Advait Nandakumar Menon: Yeah. Yeah, so I will then do the GR dashboard, that’s something Demi wanted, and I think the last thing is really about post hoc, like, you did… I did see your comments in the Slack about that, if you want to talk about that.
173 00:18:56.540 ⇒ 00:18:59.299 Greg Stoutenburg: Yeah, yeah, oh, I…
174 00:18:59.440 ⇒ 00:19:06.109 Greg Stoutenburg: So, for the identify one, that’s… yeah, that’s a different event. So, for product analytics,
175 00:19:06.630 ⇒ 00:19:14.439 Greg Stoutenburg: Identify will fire when the platform has, like, found a user. Like, here’s a new person who came into the platform.
176 00:19:14.590 ⇒ 00:19:16.430 Greg Stoutenburg: We…
177 00:19:16.430 ⇒ 00:19:16.790 Advait Nandakumar Menon: Yeah.
178 00:19:16.790 ⇒ 00:19:25.320 Greg Stoutenburg: really need a new event, then, for invite accepted, and we will, we’ll flag that for Nandica.
179 00:19:26.250 ⇒ 00:19:26.920 Advait Nandakumar Menon: Okay.
180 00:19:27.280 ⇒ 00:19:27.900 Greg Stoutenburg: Yep.
181 00:19:29.510 ⇒ 00:19:32.660 Greg Stoutenburg: Actually, and then everything else that you found actually looks great.
182 00:19:33.610 ⇒ 00:19:35.220 Advait Nandakumar Menon: It looks good? Okay, okay.
183 00:19:38.470 ⇒ 00:19:39.140 Greg Stoutenburg: Yep.
184 00:19:41.430 ⇒ 00:19:44.180 Greg Stoutenburg: Yep. I will… I’ll tell her that.
185 00:19:44.900 ⇒ 00:19:47.429 Greg Stoutenburg: And CCU in the client channel.
186 00:19:50.230 ⇒ 00:19:50.780 Greg Stoutenburg: Yep.
187 00:19:51.730 ⇒ 00:19:53.060 Greg Stoutenburg: Cool. Yeah.
188 00:19:53.400 ⇒ 00:19:55.590 Advait Nandakumar Menon: I don’t think I have anything else, that’s it, yeah.
189 00:19:56.220 ⇒ 00:20:05.099 Greg Stoutenburg: just a couple things, and you know, and this is just… this is just like a… this is just like a couple of work streams, right? It’s just, like, there’s so many things we, you know, we juggle here every week, so…
190 00:20:05.410 ⇒ 00:20:09.459 Greg Stoutenburg: Yeah. Cool, alright. Well, let’s, let’s keep it rolling.
191 00:20:10.110 ⇒ 00:20:11.390 Advait Nandakumar Menon: Yep, sounded good.
192 00:20:11.390 ⇒ 00:20:12.599 Greg Stoutenburg: Alright, talk to you later. See ya.
193 00:20:12.600 ⇒ 00:20:13.809 Advait Nandakumar Menon: Have a nice one. Awesome.
194 00:20:13.810 ⇒ 00:20:14.390 Greg Stoutenburg: Bye.
195 00:20:14.860 ⇒ 00:20:15.250 Advait Nandakumar Menon: Bye.