Meeting Title: Marine Forge Project Check-in Date: 2026-04-01 Meeting participants: Greg Stoutenburg, Uttam Kumaran


WEBVTT

1 00:00:28.640 00:00:29.510 Uttam Kumaran: Hey.

2 00:00:30.090 00:00:30.930 Greg Stoutenburg: Amen.

3 00:00:31.930 00:00:32.810 Uttam Kumaran: How’s everything?

4 00:00:33.860 00:00:37.590 Greg Stoutenburg: Good! Just got my, here, one sec.

5 00:00:39.440 00:00:40.370 Uttam Kumaran: You’re good, you’re good.

6 00:00:40.940 00:00:46.579 Greg Stoutenburg: Yeah, I, saw a lot of back-to-backs. My kids started spring break this week.

7 00:00:47.320 00:00:51.059 Greg Stoutenburg: Which is dumb, I feel like they never go to school, I don’t know what they’re taking a break from.

8 00:00:51.060 00:00:54.469 Uttam Kumaran: That’s March, I guess it is, April. Yeah, what do we take?

9 00:00:54.470 00:00:54.950 Greg Stoutenburg: Yeah, I don’t.

10 00:00:54.950 00:00:55.870 Uttam Kumaran: for.

11 00:00:55.870 00:00:57.410 Greg Stoutenburg: Yeah,

12 00:00:57.840 00:01:08.400 Greg Stoutenburg: Yeah, seriously. So, it’s like, we were in school for, like, 3 weeks! but I… there’s a burrito place around the corner, so I was like, you guys… I was like, no more video games, you guys gotta go get me a burrito.

13 00:01:10.630 00:01:12.190 Greg Stoutenburg: It’s a good adventure.

14 00:01:12.380 00:01:17.359 Greg Stoutenburg: Nice. Yeah, exactly. Here, I am gonna… I’ve been on… I’ve been on calls back-to-back for a little bit.

15 00:01:17.360 00:01:21.210 Uttam Kumaran: No, I’ll spare… I’ll spare you, I’ll spare you, yeah.

16 00:01:21.220 00:01:24.030 Greg Stoutenburg: my eyes for a minute, you don’t have to watch me eat a burrito. I already got

17 00:01:24.460 00:01:29.590 Greg Stoutenburg: the initial part of this recording underway, with me just kind of looking around and sniffling, I was like, oh, the video’s not again.

18 00:01:29.590 00:01:34.879 Uttam Kumaran: No, you’re okay, you’re okay. I think, tell me how the week’s been going.

19 00:01:35.360 00:01:40.140 Greg Stoutenburg: I think it’s been good. I mean, I’ve been, I feel…

20 00:01:40.890 00:01:45.529 Greg Stoutenburg: So I actually texted my girlfriend this last night. I mean, I’m just… you know, you asked for frankness, so I just give it to you.

21 00:01:45.530 00:01:46.050 Uttam Kumaran: Yeah.

22 00:01:46.050 00:01:49.770 Greg Stoutenburg: So, you know, if I, you know, go too far, just correct me.

23 00:01:49.770 00:01:50.910 Uttam Kumaran: No, please.

24 00:01:50.910 00:01:58.160 Greg Stoutenburg: I mean, I texted her last night, I was like, I was like, I feel calm about work. Like, I feel like things are in order.

25 00:01:58.160 00:01:58.989 Uttam Kumaran: I’m getting there, I’m getting.

26 00:01:58.990 00:02:11.439 Greg Stoutenburg: Yeah, I was like, I actually don’t… now, you know, a little bit, I’m a, a little bit, I’m the sort of person who just, like, internalizes work stress, but also, you know, I mean, things move quickly at Marine Forge, and

27 00:02:11.440 00:02:20.840 Greg Stoutenburg: And I’m like… I’m like, I’m not worried about tomorrow. Like, I feel like things are lined up. I know what I have to do, and I’m positive I have the capacity to do it.

28 00:02:20.880 00:02:24.810 Greg Stoutenburg: I, you know, like, I have a couple of hours to work on

29 00:02:24.970 00:02:41.660 Greg Stoutenburg: you know, deliverables based on some calls I’ve had, like, besides, like, I mean, yeah, I just… I know what I need to do, and I can do it, and I feel like the team’s working well. I feel like the division of labor is really starting to take shape.

30 00:02:41.660 00:02:47.210 Greg Stoutenburg: and begin to see some payoff in the CSO-SLIC split.

31 00:02:47.540 00:02:50.830 Greg Stoutenburg: So, yeah, feel pretty good, actually.

32 00:02:51.350 00:03:01.060 Uttam Kumaran: Yeah, I mean, I, I also feel, I mean, for whatever… I’m much more, for as optimistic as I am, just, like, also very, like.

33 00:03:01.340 00:03:11.060 Uttam Kumaran: pessimistic about it all working out, like, because I’ve seen multiple iterations of it, and… but, however, I also agree, like, I feel like in the last…

34 00:03:11.220 00:03:13.830 Uttam Kumaran: 7 days? Like… Yeah.

35 00:03:14.570 00:03:32.099 Uttam Kumaran: I think what we saw is we hit similar issues, but we reacted to them very differently, you know? And I think, everybody hustled to just, like, take a beat, understand feedback. I tried to take as much time as I could to also move into a mode where I’m, like.

36 00:03:32.500 00:03:38.739 Uttam Kumaran: Let’s do this together, let’s try to see the issues, and then put up another fight, you know?

37 00:03:38.920 00:03:46.350 Uttam Kumaran: And I also… and I… and I think you’re… you’re gonna hopefully see that… the service… lead…

38 00:03:46.520 00:04:03.439 Uttam Kumaran: area of the house is gonna start, you know, also starting to get a bit better after this week. So, like, I feel also really good. I think, I mean, default seems like it’s in a really good spot. I think part of it is, like, I’m gonna alleviate some pressure…

39 00:04:03.550 00:04:11.989 Uttam Kumaran: just through hiring, right? And so that’s gonna take out… that’s just gonna be, like, everybody who’s a lead is gonna at least have…

40 00:04:12.170 00:04:17.900 Uttam Kumaran: 10 hours or so of non, like, like, more, like, building the machine type work.

41 00:04:18.070 00:04:25.170 Uttam Kumaran: Right? Or selling, and then there’s gonna be people that can execute. And then the next piece is, like, I think…

42 00:04:25.280 00:04:33.520 Uttam Kumaran: I was… I was pumped that… I think it’s clear for you and Pranav, like, what the operating motion is like, and what our expectations are.

43 00:04:33.960 00:04:34.840 Uttam Kumaran: and…

44 00:04:35.180 00:04:42.779 Uttam Kumaran: I think we’re spending time being, like… like, today, for example, I would love, like, me, you, and Pranav can chat at some point, but I would love…

45 00:04:42.780 00:04:55.390 Uttam Kumaran: for you to even go through, like, okay, how did we start the GVL stuff? Where did it end? How’d it go? And, like, now that you… now that I think, looking at the notes, it was less about, like, okay, was the pitch good? It was more like.

46 00:04:55.410 00:05:05.019 Uttam Kumaran: okay, we’re finding out, like, not the pitch landed, like, we’re finding out the reaction, right? Which is… which is great, which is… which is exactly it, right? You don’t want to sit there and debate, like.

47 00:05:05.090 00:05:19.819 Uttam Kumaran: did the reaction happen because we didn’t pitch well? Or… and you wanted to be more on the side of, like, well, we pitched pretty well, and now we’re seeing, like, kind of, like, what they’re feeling. Yeah, yeah. So, I also agree. I think it’s, like.

48 00:05:20.200 00:05:23.559 Uttam Kumaran: I’m… I’m happy… I’m really, really happy to hear that, like, I’m…

49 00:05:23.560 00:05:24.100 Greg Stoutenburg: Yeah.

50 00:05:24.100 00:05:30.660 Uttam Kumaran: really working my ass off to make that… to make your reaction like that, you know? It shouldn’t be…

51 00:05:30.660 00:05:30.990 Greg Stoutenburg: Yeah.

52 00:05:30.990 00:05:34.450 Uttam Kumaran: It shouldn’t be, like, insane all the time, and so…

53 00:05:34.450 00:05:34.840 Greg Stoutenburg: Yeah.

54 00:05:34.840 00:05:44.060 Uttam Kumaran: I’m happy. I think it will ebb and flow, like… Sure. But I also agree, like, I think our problems are elevating from, like.

55 00:05:44.280 00:05:47.690 Uttam Kumaran: in terms of, like, Maslow’s hierarchy, right? It’s going from, like.

56 00:05:48.050 00:05:48.370 Greg Stoutenburg: Right.

57 00:05:48.370 00:05:56.940 Uttam Kumaran: the bottom, so, like, I think now we’re starting to… the issues are becoming less about, like, is the work actually getting done? Are people around to, like…

58 00:05:57.240 00:06:04.239 Uttam Kumaran: okay, are we collaborating in the right way? Are the expectations clear? And then I want to push us to, like.

59 00:06:04.450 00:06:16.169 Uttam Kumaran: okay, proactively, like, I’ve identified a deal, identified this thing, I’m learning more, and the basics are covered. Right, so that’s really good to hear.

60 00:06:16.440 00:06:20.210 Greg Stoutenburg: Yeah, yeah, and I think, like,

61 00:06:20.600 00:06:28.679 Greg Stoutenburg: I think right now, where I think, alright, where are the opportunities to continue moving forward and making improvements? I…

62 00:06:28.860 00:06:31.080 Greg Stoutenburg: My thought is,

63 00:06:31.340 00:06:40.770 Greg Stoutenburg: Well, I mean, like, I wrote some of this in the… in the doc where, sorry, not the doc, the, the thing I made with the cursor yesterday to add tag B for…

64 00:06:40.770 00:06:42.590 Uttam Kumaran: Yes, I, I, I, yeah, I saw that.

65 00:06:42.590 00:06:52.999 Greg Stoutenburg: some automation on, like, you know, Greg has CSO for default, like, how do I want to operate stuff? So, like, I… I had a great call with Jarl on Monday.

66 00:06:53.000 00:06:53.720 Uttam Kumaran: Wow, you’re out.

67 00:06:53.720 00:06:54.490 Greg Stoutenburg: Jarrell, thank you.

68 00:06:54.490 00:06:55.640 Uttam Kumaran: Yeah, true. Yeah, yeah.

69 00:06:55.640 00:07:08.730 Greg Stoutenburg: Jarrell, and he was like… because he had said some stuff about Cloud Code last week, and he was showing me how, basically, you can wrap AI work and a cron job into one.

70 00:07:09.360 00:07:20.380 Greg Stoutenburg: I was thinking, like, is… I’m just… I’m just trying to imagine this future where some of the stuff I have to go out of my way to organize just gets taken care of, because actually all the context is there, but, like.

71 00:07:20.780 00:07:23.230 Greg Stoutenburg: I would love, you know, like, to just have…

72 00:07:23.960 00:07:26.369 Greg Stoutenburg: to remind everyone to update linear, and then…

73 00:07:26.370 00:07:26.980 Uttam Kumaran: Yes.

74 00:07:26.980 00:07:32.639 Greg Stoutenburg: and then AI automatically just looks at Linear, end of the day Friday, and just says.

75 00:07:32.640 00:07:46.489 Greg Stoutenburg: hey, everyone, here’s where you’re at on this and this and this, so Monday when you come in, here are your priorities for, you know, between Monday and Wednesday for this client. Like, I think that sort of thing could just be… could just really speed us up, and

76 00:07:46.490 00:07:54.809 Greg Stoutenburg: make sure nothing just gets missed, you know? So, I think about things in that category, and then the other category is… and this isn’t a concern, it’s just something I’m keeping an eye on, like.

77 00:07:55.010 00:08:07.619 Greg Stoutenburg: We’ve been making some new hires, and everyone seems great. I’m getting used to working with Amber and Edvate, and I mean, I only have positive things to say, but I’m also the sort of person where it’s like, if I’m not hearing about

78 00:08:07.780 00:08:09.309 Greg Stoutenburg: a challenge? Yes.

79 00:08:09.590 00:08:14.259 Greg Stoutenburg: I don’t automatically think there just is no challenge, and you’re just, you know.

80 00:08:14.260 00:08:15.340 Uttam Kumaran: No, no, no, I, I, I…

81 00:08:15.340 00:08:17.090 Greg Stoutenburg: No, no, I also…

82 00:08:17.090 00:08:22.869 Uttam Kumaran: I agree, like, in fact, I have all these… I have challenges, and I talk all day to people about them.

83 00:08:23.000 00:08:23.610 Greg Stoutenburg: Yeah.

84 00:08:23.700 00:08:26.019 Uttam Kumaran: I’m also the same way in that

85 00:08:26.290 00:08:33.799 Uttam Kumaran: this is where I’m… maybe let me… let me address your first point, and then I can… let’s talk about the second one, so…

86 00:08:34.370 00:08:47.169 Uttam Kumaran: I mean, this… it’s… one, you’re… you’re fast-forwarding the movie a little bit, which is good, which is great, like, that’s why I wanted… that’s sort of what I’m hopeful that everybody starts to think about, and… and this is actually, if you go into the,

87 00:08:47.170 00:08:59.640 Uttam Kumaran: If you go into the platform team, you’re gonna see this is sort of written down in a similar way. So, the first objective for this quarter was really getting everybody just to start using, like, an agentic system to do work.

88 00:08:59.650 00:09:07.659 Uttam Kumaran: And I think we’ve, like, accomplished that, and we’re really, like, I think we’re there. The next thing you should start to realize is, like, tasks…

89 00:09:07.810 00:09:19.449 Uttam Kumaran: kind of, like, should all end up in one form or another in terms of, like, skill, right? And a skill is a good, like, primitive for, like, a set of prompts or a bunch of actions that wrap into, like.

90 00:09:19.620 00:09:27.640 Uttam Kumaran: one command, right? So that’s… that’s like a skill. The next thing after skill building is…

91 00:09:27.740 00:09:41.019 Uttam Kumaran: automations is, like, running it on, like, a crude cron, right? Or, like, on an event. So that’s the next piece. So you’re gonna see that these, like, L&D stuff also matches that, like.

92 00:09:41.270 00:09:41.860 Greg Stoutenburg: Right now.

93 00:09:41.860 00:09:44.740 Uttam Kumaran: I think we’re close to… everybody’s using…

94 00:09:44.890 00:09:54.360 Uttam Kumaran: everybody’s using Cursor, everybody gets why we’re using an agentic editor, whether it’s Cursor or another version, people understand. Like, that wasn’t the case, I think, like.

95 00:09:54.360 00:09:55.000 Greg Stoutenburg: Jerks, right.

96 00:09:55.000 00:10:04.670 Uttam Kumaran: or 8 months ago, right? So that’s one box check. So not only does everybody here understand, does everybody new coming in understand, like, on day one?

97 00:10:05.100 00:10:13.799 Uttam Kumaran: So that’s, like, one piece. The second piece is now skill creation. So you’re gonna see that I’m gonna start to talk and show

98 00:10:13.920 00:10:18.640 Uttam Kumaran: like, I made the skill, I edited the skill, I’m running the skill, it’s all gonna be about…

99 00:10:18.810 00:10:27.769 Uttam Kumaran: skill creation, and it’s actually more about everybody starting to create skills for their work, and ultimately for their team, just like you do, so…

100 00:10:27.940 00:10:42.750 Uttam Kumaran: this is… this is exactly what, like, B is gonna start pushing, and so skill creation is gonna… is gonna be that, where we now have all these things you could do. You could do this linear thing over here, this over here, this over here, and you’re gonna wrap it up into, like, a start-my-day skill, right? Or…

101 00:10:42.750 00:10:44.040 Greg Stoutenburg: Okay, okay.

102 00:10:44.040 00:10:55.830 Uttam Kumaran: Exactly. The next piece is gonna be automation, so it’s, like, every Monday, every whatever, like, when a ticket moves, right? And then after… the piece after that is gonna be more like…

103 00:10:55.950 00:11:03.849 Uttam Kumaran: Based on some amount of, like, AI having some intuition on, like, these collection of events happened.

104 00:11:04.350 00:11:10.829 Uttam Kumaran: And I think I should go do this thing. Like, a good example of a version of this is, like.

105 00:11:11.200 00:11:18.079 Uttam Kumaran: let’s say at the end of the day on Slack, you haven’t… there’s a bunch of threads that tag you that you didn’t get… you didn’t respond to.

106 00:11:18.270 00:11:22.749 Uttam Kumaran: One way… one way, yes. One way could be…

107 00:11:22.880 00:11:36.089 Uttam Kumaran: could be AI at 5pm, look through all the things. Another thing could be, like, well, at 2PM, if you already had a bunch of stuff unread, the AI should have noticed it then. So you see how it moves to, like, sort of an almost, like, an always-on…

108 00:11:36.360 00:11:39.620 Uttam Kumaran: Yup. You know, and so that is the next…

109 00:11:40.170 00:11:43.220 Uttam Kumaran: Sort of evolution, and this is just more about, like.

110 00:11:43.580 00:11:48.299 Uttam Kumaran: how the execution happens. There’s also some more things around, like.

111 00:11:48.410 00:12:03.319 Uttam Kumaran: we’re gonna continue to develop, like, the context layer, we’re gonna continue to develop the interface, so, like, cursor is not gonna be the final way that you’d work with stuff. It could be, like, a way to think about… yeah, interface, I think, is a good…

112 00:12:03.470 00:12:13.779 Uttam Kumaran: is a good word. They kind of talk about surface, right? So it could be cursor, it could be another process, it could be, the Slack assistant, it could also just be something that’s, like, a background job.

113 00:12:13.880 00:12:26.590 Uttam Kumaran: Right? So there’s gonna be a bunch of what we call, like, surfaces. They’re all gonna have this shared context, and then they’re all gonna sort of build from skill to the automation to eventually, like, kind of inferring

114 00:12:27.090 00:12:35.940 Uttam Kumaran: what skill to run at the right time, or across what surface. So, yeah, I mean, it’s… that’s the direction it’s kind of going, and so…

115 00:12:36.030 00:12:48.189 Uttam Kumaran: Yeah, I mean, I think, like, as you can tell, like, I’m pushing everybody to create their first PR and contribute back to the context. Yeah. So then you understand, okay, like, how did this context come to be? Well, someone wrote this stuff, and now everybody contributes.

116 00:12:48.190 00:12:49.110 Greg Stoutenburg: Yeah.

117 00:12:49.110 00:13:02.580 Uttam Kumaran: Yeah, the second piece is now, okay, now that I’m taking, like, 4 or 5 actions, people gotta realize that, like, having 4 or 5 chats open, and then walking through the same thing is kind of painful. Okay, let me just wrap this into a skill.

118 00:13:02.680 00:13:13.590 Uttam Kumaran: Then you’re gonna realize you’re like me, a couple months ago, where you’re like, I have, like, 8 chats open, it’s so annoying, like, I don’t wanna run the skill. The skill should just run.

119 00:13:13.990 00:13:14.420 Greg Stoutenburg: Right.

120 00:13:14.420 00:13:16.219 Uttam Kumaran: 10 p.m. every day, or whatever.

121 00:13:17.070 00:13:20.220 Uttam Kumaran: So, that’s how it should feel. That’s exactly how it should feel.

122 00:13:20.520 00:13:21.160 Greg Stoutenburg: Yeah.

123 00:13:21.160 00:13:24.559 Uttam Kumaran: But the more people… this is where, like, I don’t… what… what the… the…

124 00:13:24.670 00:13:36.249 Uttam Kumaran: the mode that I’m not in anymore is, like, I’m gonna make the foundation, I’m gonna make, like, the basic skills, and then I’m gonna be like, oh, you wanna edit that? Just, yeah, go ahead, do it, you know?

125 00:13:36.250 00:13:36.820 Greg Stoutenburg: Go do it.

126 00:13:36.820 00:13:47.559 Uttam Kumaran: Then I… because then I can… I’m gonna move to the… we’re gonna… the platform team is gonna move to the automations piece, which we’re kind of working on, and the more… making sure every surface is, like, working, right? So, like.

127 00:13:47.810 00:14:05.009 Uttam Kumaran: ideally, every action you should be able to take, whether it’s from the Slack assistant, or Cursor, or, like… we want to make it easy for everybody to publish skills, execute them manually, execute them automatically, right? Assign work to an agent.

128 00:14:05.180 00:14:05.540 Greg Stoutenburg: Right.

129 00:14:05.540 00:14:13.220 Uttam Kumaran: make sure you’re not, like, does it have the right environment key, does it have the right context? Like, I don’t want people to worry about, like.

130 00:14:14.020 00:14:28.469 Uttam Kumaran: those are things that, like, it’s too much for one person to worry about. Instead, it’s, like, the platform team maintains that all that works, and then it’s more of, like, okay, for my, like… for me as a CSO, and for me and my team.

131 00:14:28.590 00:14:38.599 Uttam Kumaran: I can generate unique skills, I can generate my own skills for me, I can publish them to Brainforge, right? So then you kind of have these, like, abstractions in terms of, like, you.

132 00:14:38.700 00:14:48.519 Uttam Kumaran: your client pod, your, like, leadership pod, and then, like, the kind of the company as a whole. So there’s these different vectors, but you’re on the right track, exactly.

133 00:14:48.850 00:15:03.299 Greg Stoutenburg: Yeah, okay, yeah, good. Yeah, and I… you know, and Bea had said something like, oh, we should have all CSOs to do this, and I thought, yeah, I mean, maybe so. I… I don’t want to tell other CSOs how to do their job, but, like, I do think that, yeah, the more we get in this direction of

134 00:15:03.720 00:15:18.260 Greg Stoutenburg: there are skills we… I guess maybe I should just say operations. There are operations we just want to have run at some frequency, and the more that we can do to automate that, like, the better off it is.

135 00:15:19.110 00:15:19.520 Uttam Kumaran: Yeah.

136 00:15:19.520 00:15:25.020 Greg Stoutenburg: I can, you know, then what I can be doing is, when it comes to just moving things along, just be…

137 00:15:25.320 00:15:30.339 Greg Stoutenburg: having a sync with Amber or Advait every day, or Demi, or, you know, whoever it is, have a quick sync.

138 00:15:30.340 00:15:31.020 Uttam Kumaran: Yes. Amazing.

139 00:15:31.020 00:15:43.249 Greg Stoutenburg: hey, how do you feel about the expectation that this will be done by end of day tomorrow? Like, you know, are you on pace in a way that, you know, you’re working, but you’re not stressed out about the timeline? Like…

140 00:15:43.470 00:15:45.370 Greg Stoutenburg: And just be having those kinds of conversations and taking.

141 00:15:45.370 00:15:52.079 Uttam Kumaran: Yeah, yeah, yeah, exactly. You’re more identifying the anomaly. Right, you’re identifying, like, what is off-pattern.

142 00:15:52.080 00:15:53.310 Greg Stoutenburg: Right. Yeah.

143 00:15:53.310 00:15:57.790 Uttam Kumaran: what is the playbook to run? Which has always been what project…

144 00:15:58.180 00:16:11.049 Uttam Kumaran: project management is supposed to be, but, like, again, what I think we are solving for is that, like, unless you’re having, like, a program manager, a product manager, all these tools and stuff.

145 00:16:11.050 00:16:18.710 Uttam Kumaran: You wouldn’t be able to solve this. Instead, it’s actually, like, we want more FaceTime with the team, more FaceTime with the client to identify what’s going wrong.

146 00:16:18.830 00:16:36.489 Uttam Kumaran: And then, it should be easy to just continue to do the status quo, which we’ve always been good at, and I think in terms of other people, I think you shouldn’t… there’s no way right now that every skill has been created, that there’s all these skills or random things that I may have worked on at some point, so, like.

147 00:16:36.610 00:16:41.630 Uttam Kumaran: I want people to feel ownership over them and start to edit them. So I think it’s totally fine to be like.

148 00:16:42.130 00:16:47.820 Uttam Kumaran: when you’re meeting with people, to be like, why don’t you just make a skill for… like, you’re gonna see that I’m pretty annoying about that, like…

149 00:16:48.000 00:16:48.580 Greg Stoutenburg: Yep.

150 00:16:48.580 00:16:51.750 Uttam Kumaran: And you could tell, like, my annoyance went from, like.

151 00:16:52.020 00:17:02.930 Uttam Kumaran: oh, just… why didn’t you ask Cursor to now, like, why didn’t you make a skill? To, like, why are you still doing this automatic? You’re gonna see, it’s just… because I’m, like, just, like, 3 months ahead, or 6 months ahead.

152 00:17:02.930 00:17:03.290 Greg Stoutenburg: Yeah, literally.

153 00:17:03.420 00:17:07.820 Uttam Kumaran: So, but again, I can’t fast-forward. Everybody has to see this.

154 00:17:08.079 00:17:14.600 Uttam Kumaran: Otherwise, like, especially in our company, it’s… I’m not… we’re all really smart, but everybody has to sort of, like.

155 00:17:15.050 00:17:17.769 Uttam Kumaran: I don’t want people to blindly just…

156 00:17:17.950 00:17:22.060 Uttam Kumaran: be like, I have to use automation, I don’t really get the skill, I don’t really get.

157 00:17:22.069 00:17:23.409 Greg Stoutenburg: Right. Without seeing why.

158 00:17:23.410 00:17:32.939 Uttam Kumaran: It’s not gonna make… yeah, it’s not gonna make any sense, and we’re too smart of a company, like, with people, you know, to do that, so…

159 00:17:33.160 00:17:41.109 Uttam Kumaran: In that sense, I think it’s great. I think put pressure on people. I’m gonna continue, and you’re gonna see me… the next piece is, like, you’re gonna see me use the Slack Assistant more…

160 00:17:41.270 00:17:45.660 Uttam Kumaran: using Krisher and Codex and Slack more.

161 00:17:45.810 00:17:55.389 Uttam Kumaran: assigning tickets to AI, like, you’re gonna see… it’s… and it’s not gonna be clean, and it’s not gonna be every single thing, but, like, it’s just more tools in our toolbox, you know?

162 00:17:55.660 00:18:08.880 Greg Stoutenburg: Right, yeah. Yeah, yeah, and I… I… yeah, I do think that that all sounds good, and then if, for now, I just have to put reminders to myself, run this skill at this time, that’s okay.

163 00:18:10.110 00:18:10.720 Greg Stoutenburg: You know?

164 00:18:10.720 00:18:23.710 Uttam Kumaran: So, well, that’s a good question. If you have… if you have skills that you already are, like, I wanna… I wanna run them, then send a… just, like, send me a couple, and I can show you. So, right now, we don’t have, like, a Brainforce-specific

165 00:18:23.950 00:18:33.409 Uttam Kumaran: automations set up yet, it’s, like, on the way, but you can use Cursor to do automations, and I can show you how to set that up.

166 00:18:36.040 00:18:37.899 Greg Stoutenburg: Yeah. Yeah, I need to clarify.

167 00:18:37.900 00:18:49.840 Uttam Kumaran: You should go ahead and do that, because it’s kind of built… it’s kind of built on there anyways, but basically what you can do is you can tell… you can write a prompt in Cursor and say, like, I want to schedule this.

168 00:18:50.450 00:18:55.330 Uttam Kumaran: at this time, and run this skill, basically. It’s like whatever you would basically type into the cursor.

169 00:18:55.770 00:18:57.040 Uttam Kumaran: thing anyways.

170 00:18:57.350 00:19:00.079 Greg Stoutenburg: Okay. And then it’ll run it at that time?

171 00:19:02.980 00:19:07.349 Uttam Kumaran: Yeah, so let me, I’ll send you this, just try to, try to play around and make…

172 00:19:07.470 00:19:11.690 Uttam Kumaran: make one today. You’ll see that the ones that are there are just stuff that I’m…

173 00:19:11.850 00:19:19.209 Uttam Kumaran: doing, like, I have some stuff that, like, looks through the codebase for, like, security things, is looking for tests.

174 00:19:19.330 00:19:30.249 Uttam Kumaran: But I haven’t even been creating many, so you can go ahead and create them, and then, yeah, at this point, I don’t care where people make anything, as long as they’re using it.

175 00:19:30.470 00:19:33.699 Uttam Kumaran: And then I’ll… we’ll wrangle into the right place later on.

176 00:19:33.700 00:19:35.640 Greg Stoutenburg: Yeah. Okay, yeah, I’ll take a look.

177 00:19:36.240 00:19:40.479 Uttam Kumaran: So if you’re, yeah, if you’re at the 300 level, then you take it, then try this, and keep going.

178 00:19:41.730 00:19:55.399 Greg Stoutenburg: Yeah, yeah, well, I think it’s just, you know, now that I’m a couple weeks into CSO on default, and I feel like I understand just where the project is, but also where I think that we have maybe some vulnerabilities on the team, I have

179 00:19:55.400 00:20:11.909 Greg Stoutenburg: Yeah. Not yet fully filled in, but a clearer idea of what this team needs to stay on target. And I’ve thought, you know, but a lot of it is not necessarily work that I have to do beyond getting AI to do it.

180 00:20:12.970 00:20:18.420 Greg Stoutenburg: So, yeah. Anyway, that was my basic insight that led to… that idea.

181 00:20:18.420 00:20:26.919 Uttam Kumaran: Yeah, and you’re gonna see, again, like, you should… you should feel that that allows you to do the things that previously were, like, side things, you know?

182 00:20:26.920 00:20:27.779 Greg Stoutenburg: Yeah, right.

183 00:20:27.780 00:20:33.009 Uttam Kumaran: Signing another meeting with the client just to see, like, where we could get better, finding opportunities.

184 00:20:33.190 00:20:33.510 Greg Stoutenburg: Yeah.

185 00:20:33.510 00:20:36.329 Uttam Kumaran: more on sale. Like, that’s how it should feel.

186 00:20:36.330 00:20:38.319 Greg Stoutenburg: Yeah, exactly. I’d rather have…

187 00:20:38.320 00:20:41.200 Uttam Kumaran: We’re trying to basically get everybody… yeah.

188 00:20:41.630 00:20:43.070 Greg Stoutenburg: Yeah, like, I’d rather have a second touch.

189 00:20:43.070 00:20:45.269 Uttam Kumaran: Because that’s the edge, that’s the edge.

190 00:20:45.580 00:20:53.969 Greg Stoutenburg: Yeah, exactly. Like, I’d rather have a second touchpoint, like with Caitlin, like we had on onboarding a couple weeks ago, for example, and just, like, talk product strategy. Whether that’s relationship.

191 00:20:53.970 00:20:54.690 Uttam Kumaran: No links.

192 00:20:54.690 00:20:58.940 Greg Stoutenburg: setting the ground for a pitch for next quarter, whatever, you know?

193 00:20:58.940 00:21:00.260 Uttam Kumaran: 100%.

194 00:21:00.260 00:21:19.230 Greg Stoutenburg: on Element, just be like, hey, Shivani, I want us to just talk metric definitions, like, not even working session, let’s just think about where you want to be able to take this business, and what you would have to know to be able to get there. And then, you know, then it’s a mix of some data work, and some strategy work, and, you know.

195 00:21:19.310 00:21:23.620 Greg Stoutenburg: Yeah, anyway, I’d like to be spending more time on those sorts of things.

196 00:21:24.550 00:21:32.970 Uttam Kumaran: No, exactly, and this is where, like, for me, the model has been, okay, if you’re like, hey, I can only manage 2 clients.

197 00:21:33.360 00:21:48.640 Uttam Kumaran: to CSO, but then you’re like, okay, with this AI thing, maybe I could do 3, then maybe my OKR, or, like, I should set up a goal, like, hey, if you’re able to manage 3 and hit this, there’s, like, a bonus associated with that, right? And for me, it’s, like, it’s less about, like.

198 00:21:48.900 00:22:05.749 Uttam Kumaran: I don’t want to be like, oh, you can do 3, and now you just have to force A. I’m like, what’s natural, and then what’s, like, excellent? And I’m trying to just set… figure out what those are. And… and for me, I know, like, I’m using so much for my stuff that I’m like, okay, it’s totally possible, but it is…

199 00:22:05.750 00:22:20.479 Uttam Kumaran: ultimately, what I hope and what I want is exactly what you said, which is you can do that extra touchpoint, you can do that extra relationship building, like, that is actually what matters and what big consultancies, given their, like.

200 00:22:20.660 00:22:25.970 Uttam Kumaran: Staffing are able to do, and where typically folks like us aren’t able to do.

201 00:22:26.210 00:22:34.090 Uttam Kumaran: And, like, that’s what I want, and that’s what makes great, like, client success. Like, for example, if things are on rails, like.

202 00:22:34.090 00:22:47.750 Uttam Kumaran: Me and you should go see those peop- we should go… you should come to Austin, we should go meet with Kalen, we should go to New York, like, those are the things, but, like, again, what if it takes a day… like, can you… can we take a day out? Like, those are the things that, again, until we’re a big company.

203 00:22:47.750 00:22:58.839 Uttam Kumaran: or, like, these deals are, like, huge, where you have so many people, it’s hard to do. So how… so what’s the path? Like, I think there’s a path for us to do that, right? And that’s what you’re gonna see is really…

204 00:22:58.980 00:23:04.029 Uttam Kumaran: It’s, again, like, if we get the basics, and we’re doing great work, and we’re on track.

205 00:23:04.730 00:23:11.059 Uttam Kumaran: That… the next piece is what the edge is gonna be to get us the renewal, to get us expanded work.

206 00:23:11.780 00:23:12.470 Greg Stoutenburg: Yup.

207 00:23:12.490 00:23:17.139 Uttam Kumaran: And to go after more business. Is that… does that, like, the stuff… the stuff’s on top?

208 00:23:17.520 00:23:27.469 Greg Stoutenburg: Yeah, yeah, yeah, agreed. And I think as people are on their journey in this direction, like, something that’s really needed is…

209 00:23:27.750 00:23:36.209 Greg Stoutenburg: you have to be able to get that reflective distance where it’s like, oh, this thing that I’m doing right now… like, something has to click for you to be able to realize this thing that I’m doing right now

210 00:23:36.710 00:23:43.980 Greg Stoutenburg: is something that doesn’t really require my eyes on it so carefully. And so, those are the things that you can…

211 00:23:44.140 00:23:45.329 Greg Stoutenburg: Create that cursor.

212 00:23:45.330 00:23:51.920 Uttam Kumaran: But tell me how you got to that point, because ultimately, you got to that point by using the AI frequent enough, by, like.

213 00:23:52.360 00:24:02.199 Uttam Kumaran: working on the skill enough, and then having confidence in the skill. Because ultimately, if you were using a skill you didn’t create, and then it messed up once, you may be like, this is busted.

214 00:24:02.200 00:24:02.900 Greg Stoutenburg: Forget it, yeah.

215 00:24:02.900 00:24:22.559 Uttam Kumaran: Right? And so that’s why it’s like, it takes you going through from, like, a prompt to, like, a long chat to, like, I’m doing this every day, let me make a skill. It’s like, I feel like that’s what it takes. And so that’s ultimately, Ellen, the learning and development team, their job is to manufacture that feeling for everybody. Like…

216 00:24:22.800 00:24:36.360 Uttam Kumaran: some people will get there on their own, like, you know, and I wish it was everybody, but ultimately, I think it’s a win-win if the company shows you how to… and, like, guides you to that, those moments.

217 00:24:36.790 00:24:40.739 Uttam Kumaran: Because for some people, again, their people are really busy, people are just, just like…

218 00:24:41.220 00:24:50.709 Uttam Kumaran: I don’t know, it’s just not… they may not have, like, the intuition for that, and for me, I’m like, okay, my paths are, one.

219 00:24:50.850 00:25:00.569 Uttam Kumaran: I could just bluntly say, use skills, don’t worry. That doesn’t feel great, we’re all really smart, this isn’t like, you know, this isn’t like, turn the fryer on, put the fries in the bathroom.

220 00:25:00.570 00:25:01.030 Greg Stoutenburg: Very nice.

221 00:25:01.910 00:25:03.050 Uttam Kumaran: It’s like…

222 00:25:03.180 00:25:13.079 Uttam Kumaran: But then I’m also, like, I… because I’ve seen how fast things are moving, I’m, like, using skills 4 months ago, and I’m like, why isn’t everybody using skills?

223 00:25:13.270 00:25:13.610 Greg Stoutenburg: Yeah.

224 00:25:13.610 00:25:19.549 Uttam Kumaran: And then I’m like, okay, we need to take… it’s not go slower, it’s actually we just need to manufacture those moments.

225 00:25:20.060 00:25:27.549 Uttam Kumaran: You know, like, like, like Disney World, like, you need to come in there, and you just see it. It needs to be, like, a system, methodical.

226 00:25:27.730 00:25:45.079 Uttam Kumaran: the way you kind of, like, see the path from prompt to skill, and so some of the stuff on L&D is gonna be about, like, on their first day, like, on your first week, can you make a skill? People in cursor are asking their first question. On day 30, are people presenting, like.

227 00:25:45.520 00:25:50.540 Uttam Kumaran: an AI project, or… like, we’re gonna do… let’s… that’s… and I… I don’t think there’s a better way. I think that’s…

228 00:25:51.490 00:25:51.990 Uttam Kumaran: Yeah.

229 00:25:51.990 00:26:08.289 Greg Stoutenburg: I think for me, the thing that… I mean, so I’ve just been… I’ve just been doing more and more, and so, you know, that’s part of it, like, your… your tolerance or appetite. Yes. But then the other is realizing that to do a good job on, on Element.

230 00:26:08.410 00:26:25.440 Greg Stoutenburg: I realize, I’m like, oh, I’m gonna be a blocker if I don’t stay ahead of the team in terms of organization and direction, and what I really need for part of those things is just making sure that everything is in sync kind of all the time.

231 00:26:25.550 00:26:34.910 Greg Stoutenburg: Because Amber can just sit down and blast through dashboards. It’s one of the things I’ve figured out. Yes, yes. So to make sure to, you know.

232 00:26:34.910 00:26:39.149 Uttam Kumaran: And guess what? She’s… she’s also pretty far on the AI side.

233 00:26:39.150 00:26:39.710 Greg Stoutenburg: Yeah.

234 00:26:39.710 00:26:40.330 Uttam Kumaran: Right? It’s like.

235 00:26:40.330 00:26:40.819 Greg Stoutenburg: I’m sure.

236 00:26:40.820 00:26:46.460 Uttam Kumaran: She’s… and she has been pushing it on terms of analysts pretty far.

237 00:26:46.810 00:26:51.699 Uttam Kumaran: And that’s great, because again, once you see it, it’s hard to unsee.

238 00:26:51.840 00:27:00.100 Uttam Kumaran: And so some people are gonna see it either through the L&D courses, they’re gonna see it on their own, or they’re gonna see it on their neighbor, or I’m gonna show them.

239 00:27:00.350 00:27:14.840 Uttam Kumaran: I just have no… I’m just out of bandwidth. I can… I’m… I’m now… my time is like, okay, what’s… obviously, if both Greg and Amber are here now, the company will be here in 30 days, so the automations, we, the platform team, has to make that

240 00:27:15.130 00:27:30.429 Uttam Kumaran: a reality, you know, because it’ll just be obvious to everybody that this is what’s next. Yep. And so, yeah, we’re going, and to be really, really honest with you, this is, like, pretty frontier stuff.

241 00:27:30.990 00:27:31.550 Uttam Kumaran: Yes.

242 00:27:31.550 00:27:32.870 Greg Stoutenburg: feels like it.

243 00:27:32.870 00:27:35.090 Uttam Kumaran: Like, I don’t know how much you’re…

244 00:27:35.220 00:27:39.460 Uttam Kumaran: I don’t know if you’re… how much you’re following, you know, sort of, like.

245 00:27:39.640 00:27:46.480 Uttam Kumaran: AI in terms of, like, people development workflow and stuff, but, this is the stuff we’re doing

246 00:27:46.830 00:27:54.939 Uttam Kumaran: Is one or two steps behind, like, the biggest, fastest-moving tech companies.

247 00:27:55.140 00:27:58.490 Uttam Kumaran: like, that exists right now. So, like, Stripe, RAMP,

248 00:27:58.630 00:28:02.609 Uttam Kumaran: These types of companies, we are, like, one or two…

249 00:28:02.830 00:28:07.519 Uttam Kumaran: We are one or two steps behind them, which is insane to me, because we’re, like…

250 00:28:07.520 00:28:08.719 Greg Stoutenburg: It is.

251 00:28:08.720 00:28:11.630 Uttam Kumaran: They’re very cute and small, but also…

252 00:28:11.850 00:28:21.869 Uttam Kumaran: I’m like, okay, I think this is a moment, and the other piece I’ll say is, yes, compared to those companies, but we’re not even in software, like, we’re in consulting.

253 00:28:21.870 00:28:22.710 Greg Stoutenburg: Right, right.

254 00:28:22.710 00:28:26.319 Uttam Kumaran: In our world, we are, like, 2 or 3 years ahead.

255 00:28:26.320 00:28:26.710 Greg Stoutenburg: Right.

256 00:28:26.800 00:28:32.920 Uttam Kumaran: And so for me, I’m like, okay, how do we keep the lead? Like, we just keep… I want to keep lapping.

257 00:28:33.070 00:28:36.749 Uttam Kumaran: Right. There’s no… there’s no sit…

258 00:28:36.750 00:28:37.739 Greg Stoutenburg: I’ll show you that.

259 00:28:37.740 00:28:39.830 Uttam Kumaran: We just keep laughing.

260 00:28:39.830 00:28:41.360 Greg Stoutenburg: Right? Yep. Yeah.

261 00:28:41.360 00:28:48.200 Uttam Kumaran: Because at some point, those guys will start to get, you know, they’ll get the… on the Mario, they’ll get the… the missile, like, 3 or 4 times.

262 00:28:48.200 00:28:50.560 Greg Stoutenburg: Right? They hit you on the show.

263 00:28:50.560 00:28:54.490 Uttam Kumaran: Yes, we just need… we need to be far enough where it’s, like.

264 00:28:55.100 00:28:59.170 Uttam Kumaran: It’s… it’s… the ketchup is not even in sight, you know?

265 00:28:59.170 00:29:00.610 Greg Stoutenburg: Right, yeah, exactly.

266 00:29:00.770 00:29:01.660 Greg Stoutenburg: Yeah.

267 00:29:01.830 00:29:02.670 Uttam Kumaran: Yeah.

268 00:29:02.740 00:29:03.600 Greg Stoutenburg: Cool.

269 00:29:04.380 00:29:23.619 Greg Stoutenburg: Anyway, yeah, so that’s… that’s what’s on my… on my mind. I feel pretty good about this stuff. I’m glad, like… like, right now, for example, compared to how I felt a week ago, I don’t have anything else on the calendar today. You know, maybe we’ll get on a call for a little bit or something, but, like, I don’t have anything else on the.

270 00:29:23.620 00:29:24.130 Uttam Kumaran: Yeah.

271 00:29:24.130 00:29:36.170 Greg Stoutenburg: And I’ve got my… I’ve got some IC stuff to do, and I’m like, I can just focus and do a good job on these things, and not be… not feel like things are on fire, and get my kids their music lessons on time.

272 00:29:37.260 00:29:46.659 Uttam Kumaran: Great. Exactly. Yeah, and so what I’m hopeful for is that, like, can you say this on Friday to everybody? Can you be like.

273 00:29:46.770 00:29:51.210 Uttam Kumaran: I’m Greg, and I love skills.

274 00:29:51.210 00:29:55.639 Greg Stoutenburg: Yeah, you know, I can try to, I can make… I can make that a goal, like.

275 00:29:55.640 00:30:03.029 Uttam Kumaran: I don’t know, I think you’re just gonna see, we’re gonna… I’m gonna try to rely more on people showing it

276 00:30:03.320 00:30:08.929 Uttam Kumaran: Versus, like… it’s one thing coming from me, but it’s also something from…

277 00:30:09.000 00:30:23.810 Uttam Kumaran: B is gonna share a little bit about his learning and development stuff. We’re actually gonna do some skill building in the… in the meeting, which we’ll see how that goes. But I think it’s… I think it would be great for you to share, and also, like… but the way you share it is actually, like, this is where…

278 00:30:23.930 00:30:27.649 Uttam Kumaran: Building a skill for skill’s sake is one thing, but being, like.

279 00:30:28.080 00:30:33.489 Uttam Kumaran: Yo, I had, like, an afternoon off, because I, like, was able to do… like, that’s… that’s, like…

280 00:30:33.490 00:30:34.070 Greg Stoutenburg: Yeah.

281 00:30:34.070 00:30:35.650 Uttam Kumaran: That’s a sell, you know?

282 00:30:35.650 00:30:37.170 Greg Stoutenburg: Yeah, yeah, totally.

283 00:30:37.750 00:30:38.070 Uttam Kumaran: Yeah.

284 00:30:39.180 00:30:42.940 Greg Stoutenburg: Yeah, totally agree. Yeah, hopefully I’ll have a skill built by then. I’ll,

285 00:30:43.100 00:30:46.349 Greg Stoutenburg: Should… yeah, this is… it’s only Wednesday, yeah, that should be doable.

286 00:30:47.310 00:30:49.330 Greg Stoutenburg: I’ve got AI to do it, after all.

287 00:30:49.330 00:30:53.009 Uttam Kumaran: There is a skill creator skill in there, by the way.

288 00:30:53.150 00:30:55.590 Greg Stoutenburg: Oh, that’s awesome. Yeah, and what I was saying.

289 00:30:55.590 00:30:57.319 Uttam Kumaran: It should help you structure it a little bit.

290 00:30:57.320 00:31:01.440 Greg Stoutenburg: I was saying, like, I hope there isn’t already a skill that just does exactly this.

291 00:31:01.440 00:31:04.860 Uttam Kumaran: No, no, don’t worry about that. But, I mean, at this point, I’m not…

292 00:31:04.920 00:31:15.139 Uttam Kumaran: at some point, yes. Just, like, what I’m doing, I’m doing a lot of, like, cleanup of the entire repo right now, but I’m happy to do that, I’m just happy to see people contributing, and, like.

293 00:31:15.140 00:31:26.809 Uttam Kumaran: Too many skills is not something I’m, like, thinking much about, or duplicate skills, I’m like, just make them and use them, and then you’ll end up finding there’s a dupe, and you’ll resolve, like, that’s… at that point, we’re already running.

294 00:31:27.010 00:31:28.500 Greg Stoutenburg: Yeah, yeah, exactly.

295 00:31:28.500 00:31:29.310 Uttam Kumaran: Cool.

296 00:31:30.040 00:31:34.780 Greg Stoutenburg: Alright, I’m gonna do a lap around the block, and then…

297 00:31:34.780 00:31:35.130 Uttam Kumaran: Okay.

298 00:31:35.130 00:31:36.080 Greg Stoutenburg: these things.

299 00:31:36.520 00:31:37.440 Uttam Kumaran: Enjoy.

300 00:31:37.440 00:31:38.709 Greg Stoutenburg: Cool. Alright, talk to you later.

301 00:31:38.710 00:31:39.520 Uttam Kumaran: Bye. Bye.