Meeting Title: Amber Siru - Brylle - L&D OKRs Date: 2026-03-31 Meeting participants: Brylle Girang, Amber Lin


WEBVTT

1 00:02:05.320 00:02:06.530 Amber Lin: Hi there!

2 00:02:06.770 00:02:07.820 Brylle Girang: Hi, Amber.

3 00:02:10.669 00:02:17.849 Amber Lin: Hi! I saw the documents you sent me. I haven’t got a chance to read them, because I was stuck doing a task.

4 00:02:18.159 00:02:21.789 Amber Lin: Do you have an agenda for today’s call?

5 00:02:22.190 00:02:27.720 Brylle Girang: Yeah, yeah, I just wanted to talk to you about our OKRs for learning and development.

6 00:02:27.960 00:02:35.070 Brylle Girang: And maybe, you know, take this opportunity to clarify any questions that you might have regarding our plan.

7 00:02:35.660 00:02:36.380 Amber Lin: Cool.

8 00:02:36.600 00:02:39.850 Brylle Girang: Okay, let me just share my screen.

9 00:02:43.880 00:02:47.550 Brylle Girang: Okay, so before I dive into this,

10 00:02:47.660 00:02:56.149 Brylle Girang: Our learning and development plan right now is divided into four main initiatives. Are these initiatives clear?

11 00:02:56.460 00:02:57.819 Brylle Girang: To you, or…

12 00:02:58.670 00:02:59.900 Brylle Girang: Is it not yet?

13 00:03:00.300 00:03:01.130 Brylle Girang: figured.

14 00:03:02.250 00:03:16.129 Amber Lin: One sec… So the first one is more about certificates, the second one is… The foundational curriculum.

15 00:03:18.320 00:03:28.400 Amber Lin: The fourth one, I think I know what it’s more like, but I don’t really know about number three, but also, I’m not in that one either.

16 00:03:29.400 00:03:48.650 Brylle Girang: Yeah, okay, great. I think you… you have the baseline understanding. So yeah, correct. Number one focuses on the certificates when it comes to, like, your responsibility. On number two, focuses on, like, us making sure that the team is playing on the same ground and trying to hit the same floor and ceiling.

17 00:03:48.840 00:03:55.559 Brylle Girang: Number 3 is mostly me for now, but I’m going to speak with Utam Balin this week and see if…

18 00:03:55.760 00:03:59.820 Brylle Girang: We need help. Here, number four.

19 00:04:00.030 00:04:06.800 Brylle Girang: focuses more on how you can train your service lines to become AI-empowered or AI-enabled.

20 00:04:07.010 00:04:09.699 Brylle Girang: So yeah, that clear for now?

21 00:04:11.560 00:04:16.590 Brylle Girang: Okay, perfect. So, here are the OKRs that I built,

22 00:04:18.420 00:04:26.570 Brylle Girang: So feel free to add any comments and your feedback here, but I just want to go through each of this and want to make sure that we’re on the same page.

23 00:04:26.780 00:04:43.699 Brylle Girang: So, the first OKR is under Initiative 1. So, since we’re focusing on, like, how can we drive revenue using learning and development, the best… the best and the easiest way to go about it is to make sure that our people are certified.

24 00:04:43.810 00:04:49.529 Brylle Girang: So, certified people are more trained, and at the same time, it allows us to

25 00:04:49.670 00:04:56.410 Brylle Girang: To capture more leads and close more deals, because the clients will trust us more.

26 00:04:57.130 00:05:04.900 Brylle Girang: The OKR for our co-champions, which means you and Mustafa right now, with you leading the strategy service line.

27 00:05:05.280 00:05:11.530 Brylle Girang: Is to make sure that 100% of their people are certified on at least two core tools.

28 00:05:12.420 00:05:19.130 Amber Lin: Cool. I think you’re gonna go into this. Who is under the strategy team?

29 00:05:19.750 00:05:31.190 Brylle Girang: So, that would include, like, basically everyone who works with the clients under the strategy workstream, so that’s Jasmine, including Robert, Greg.

30 00:05:31.560 00:05:33.380 Brylle Girang: advocate, for now.

31 00:05:33.380 00:05:37.429 Amber Lin: Okay, so someone like Zorong would not be under…

32 00:05:37.920 00:05:38.690 Brylle Girang: That’s right.

33 00:05:40.500 00:05:46.640 Amber Lin: Because he does more tracking stuff, but, like… Walt he count?

34 00:05:47.130 00:05:47.840 Brylle Girang: Yeah.

35 00:05:47.840 00:05:49.130 Amber Lin: 200 data.

36 00:05:49.310 00:05:54.490 Brylle Girang: I actually didn’t think about that. Well, I understand that, like, Zoran is…

37 00:05:54.860 00:06:06.690 Brylle Girang: is technically under the strategy workstream, but your tools are different from the tools that he’s using. But yeah, let me confirm that with Otak. But yeah, good catch.

38 00:06:06.690 00:06:13.490 Amber Lin: Yeah, can you actually include the people’s names in this sheet? And I think that way I can…

39 00:06:13.680 00:06:18.070 Amber Lin: I can help track the person’s name as I write updates here.

40 00:06:18.680 00:06:19.340 Brylle Girang: Okay.

41 00:06:20.810 00:06:23.899 Brylle Girang: Okay, gotcha. I’ll fill this out.

42 00:06:25.060 00:06:34.929 Brylle Girang: But yeah, is that clear? So we mean 100%, and if… by core tools, we mean that the tools that the strategy team is actually using.

43 00:06:35.180 00:06:48.020 Brylle Girang: For now, I only have… I have Omni, and I’m trying to figure out what the next portal is, but per UTAM, we need to ramp up really quickly on Omni within this month.

44 00:06:48.940 00:06:57.189 Amber Lin: Okay, am I also expected to get Robert to do this certification? Because he is very busy.

45 00:06:57.610 00:07:14.069 Brylle Girang: Well, I would say yes. So, I think this is where you can leverage PNOTAM when it comes to pushing Robert, but definitely, it’s going to be important that the leaders, you and Robert, are the ones driving the charge, so that our people also follow.

46 00:07:15.430 00:07:27.050 Amber Lin: Okay, my question here is more of, what leverage do I have? Because right now, all I can really tell them is, hey, do this, this is helpful, hey, do this.

47 00:07:27.930 00:07:37.120 Amber Lin: Is there any levers I can pull to drive that process? Because if they don’t do it, they just don’t do it. I feel like this process, I have very limited

48 00:07:37.410 00:07:42.160 Amber Lin: power to… Tim… drive change?

49 00:07:42.300 00:07:45.459 Amber Lin: Apart from just praying that people do that.

50 00:07:46.170 00:08:01.760 Brylle Girang: Yeah, definitely. So, I think this is going to be a much bigger conversation once OTAM actually talks to the whole team, but I would say that the first and major leverage is that these certifications will be tied to our standards.

51 00:08:01.760 00:08:07.800 Brylle Girang: And at the same time, should be tied to the actual bonuses that our people will be receiving.

52 00:08:08.010 00:08:20.600 Brylle Girang: At the same time, we have, like, the certification reimbursements, as well as certification bonuses, once they get certified, and once they pass the certification phase. So I hope that would

53 00:08:21.110 00:08:27.450 Brylle Girang: Answer or capture, like, the motivational factor for these people to actually be certified.

54 00:08:27.630 00:08:45.979 Brylle Girang: The second is… I think your strongest leverage would be UTAM. So, if people are not following, we have the power to escalate to UTAM, and not to get them in trouble, but to make sure that we understand what’s actually happening, and what’s blocking these people from doing it.

55 00:08:46.340 00:09:04.909 Brylle Girang: The third one for me is, since you’re leading this, and you’re actually using the tools, you would have, like, the most capability to share your learnings, and hopefully, you know, motivate them to also do whatever you’re doing, especially if you’re doing amazing when it comes to these tools.

56 00:09:05.870 00:09:19.040 Amber Lin: I see. I’m mostly thinking about, like, I think Avid would do the Omni one pretty easily, I just think Greg is very busy, and Robert’s very busy. I think Jasmine will have some more time, but…

57 00:09:19.220 00:09:24.379 Amber Lin: Like, I’m mostly thinking about the people with very busy schedules, how this is gonna look like.

58 00:09:25.170 00:09:34.180 Brylle Girang: Yeah, and that’s where, you know, the team will come in, so we want to discuss what’s blocking us, what’s challenging, and make sure that

59 00:09:34.310 00:09:43.369 Brylle Girang: we get to solve those problems. But this is a non-negotiable. If you want to get more deals, if you want to get more clients, we need to be certified.

60 00:09:45.290 00:09:54.209 Amber Lin: Okay. Yeah, going back, I think the other thing… am I owning any of number 2?

61 00:09:55.620 00:09:59.179 Brylle Girang: Number 2, so, Initiative 2, you mean?

62 00:09:59.610 00:10:00.220 Amber Lin: Yeah.

63 00:10:00.420 00:10:18.149 Brylle Girang: Okay, so this is more of, like, a push and a tracking initiative, so we’re going to be launching a foundation curriculum starting next week, and this foundation curriculum would involve what our standards are, how to use Cursor, how to build skills.

64 00:10:18.360 00:10:21.929 Brylle Girang: how to use the BrainForge platform, etc.

65 00:10:22.030 00:10:39.510 Brylle Girang: And the OKR purpose is just making sure that you’re on top of your service line when it comes to them finishing the foundation curriculum. So it’s more of, as you mentioned earlier, it’s more of pushing people and then praying for them to actually complete this. But I would say

66 00:10:39.760 00:10:50.320 Brylle Girang: This is going to be, like, the easiest out of these OKRs, because it’s just a matter of you making sure that they’re responsible and accountable for the

67 00:10:50.650 00:10:52.060 Brylle Girang: curriculum completion.

68 00:10:52.570 00:10:53.970 Amber Lin: Gotcha, okay.

69 00:10:55.260 00:10:59.260 Brylle Girang: Okay, and then for the last OKR, so…

70 00:10:59.670 00:11:09.229 Brylle Girang: under Initiative for ServiceNet Enablement, role track session, by role track session, we mean that, you should have

71 00:11:09.910 00:11:28.900 Brylle Girang: held a service line-specific session where you will go through the AI workflows that we helped build for your service lines. So this goes back to our discussion where we want you and Mustafa to lead the adoption of AI for your service lines. So, you’ll create

72 00:11:29.000 00:11:43.790 Brylle Girang: workflows for Omni, you’ll create workflows for maybe BigQuery, SQL, etc, and then you’re also going to be the one to lead the training for your service clients, dedicated for those workflows that you created.

73 00:11:44.140 00:11:58.549 Brylle Girang: So, the OKR here is for us to make sure that we have provided that training session at least once, and that training session should include a substantial amount of workflow improvements that we have created.

74 00:11:59.990 00:12:01.540 Amber Lin: Sounds good.

75 00:12:01.750 00:12:12.880 Brylle Girang: Okay, build upon something that is still pending. Well, we still have the week to complete, and then I have… I have a talk with Utam tomorrow, but

76 00:12:12.890 00:12:25.450 Brylle Girang: I think I mentioned the build-a-thon last time, but if not, we’re going to be holding, like, mini hackathons within service lines, where we dedicate a month trying to figure out a problem.

77 00:12:25.570 00:12:34.469 Brylle Girang: And then ask everyone, hey, whoever builds a solution, we get to use it. There’s a prize to be… to be discussed.

78 00:12:34.640 00:12:39.319 Brylle Girang: And your OKR is to make sure that whoever builds an artifact

79 00:12:39.540 00:12:46.720 Brylle Girang: the whole team is able to use it within 30 days, or at least, at least 30 days. So that means that…

80 00:12:46.870 00:12:56.030 Brylle Girang: Whatever we have built, it was actually useful, and our… and our judgment was actually, more long-term.

81 00:12:56.170 00:12:57.409 Brylle Girang: Does that make sense?

82 00:12:58.100 00:13:09.039 Amber Lin: So, how does this in line 13 overlap? So, what we build, is that gonna be part of the build-a-thon, or is that gonna just be separate things?

83 00:13:09.140 00:13:20.750 Brylle Girang: It shouldn’t be, so I’m imagining the role track sessions to be more about, the tactical stuff, and then this build-a-thon should be more, like, strategic and high level.

84 00:13:20.840 00:13:30.279 Brylle Girang: So, for specific problems, it should be the build-a-thons, but for our day-to-day workflows, it should be the role track sessions. So…

85 00:13:30.280 00:13:30.990 Amber Lin: Okay.

86 00:13:31.420 00:13:35.529 Brylle Girang: Build-A funds will be… will be harder, and should take us more time.

87 00:13:36.440 00:13:38.050 Amber Lin: Okay,

88 00:13:38.200 00:13:45.819 Amber Lin: When do we plan to have the bills on? Because I don’t think we will be ready for that yet.

89 00:13:46.210 00:14:04.730 Brylle Girang: Yeah, exactly. That’s why this is in June 30th, so this whole month might be dedicated to, like, planning the build-a-thons, and then our first build-a-thon might… might happen within May. So we have May, the whole May, to build, and we have June 1 to June 30 to actually

90 00:14:04.850 00:14:07.930 Brylle Girang: Check if the artifacts are being used.

91 00:14:07.930 00:14:12.620 Amber Lin: Okay. So…

92 00:14:13.560 00:14:28.140 Amber Lin: Sorry, I’m just thinking, like, maybe a timeline here would be helpful, because right now I see the deadlines, so it would be helpful to see when, like, things happen, so I don’t worry about things that’s too far apart.

93 00:14:28.140 00:14:39.150 Brylle Girang: Yeah, definitely. So I prepared this linear, this linear team for us. I’m also going to be sharing this, but this is where I’m adding the milestones. When should we

94 00:14:39.260 00:14:41.360 Brylle Girang: Ship this? When should we launch?

95 00:14:41.590 00:14:46.029 Brylle Girang: specific stuff. But I hope this helps when it comes to the timelines.

96 00:14:47.450 00:14:50.260 Amber Lin: Cool, right.

97 00:14:51.180 00:15:02.379 Amber Lin: Okay, do we have something, like, a template or example for the role-based track, so I confirm that I’m understanding it correctly?

98 00:15:02.820 00:15:16.829 Brylle Girang: Yeah, so this is still ongoing. I will be sharing this with you maybe next week, so I’m not sure yet, because this is going to be, you know, discussed with OTA, but definitely this should be shared to you within April.

99 00:15:17.600 00:15:34.120 Brylle Girang: So what we’re… what we’re going to do here is to make sure that you are also trained on how to train our people. So it’s going to be, I do, we do, you do, sort of thing. So there’s going to be… there are going to be handoffs.

100 00:15:34.890 00:15:47.310 Amber Lin: Cool. Sounds good. What is, for this team, and then afterwards me with my team, what is the meeting cadence, reporting cadence, checking cadence look like?

101 00:15:48.130 00:15:58.349 Brylle Girang: Okay, so, everything should be weekly, at least, so we’re not targeting Daily reportings, or daily…

102 00:15:58.480 00:16:09.009 Brylle Girang: daily meetings, but that’s to be finalized. I would like… I would love us to be on top of this, so there might be ad hoc reports, etc, ad hoc checks.

103 00:16:09.220 00:16:15.840 Brylle Girang: But I… what I’m going to commit is that this should not be, like, a daily sort of thing.

104 00:16:16.130 00:16:22.000 Brylle Girang: Especially since we’re… you or you are also going to be dedicating 10 hours per week.

105 00:16:22.180 00:16:24.740 Brylle Girang: Or 2 hours per day, if you go to spread that out.

106 00:16:27.830 00:16:31.310 Brylle Girang: But, but, why did you ask that, though?

107 00:16:31.980 00:16:37.820 Amber Lin: Wanted to see, like, cause this will take a lot of… nudging?

108 00:16:38.190 00:16:44.520 Amber Lin: And… I need, like, allowance to grab people to meet.

109 00:16:45.350 00:16:46.980 Brylle Girang: Okay, that makes sense.

110 00:16:46.980 00:16:49.529 Amber Lin: I… I need to make sure that this is…

111 00:16:50.180 00:17:01.850 Amber Lin: like, when there’s conflicts with client meetings, or conflicts with internal meetings, or say they want to have focus time, I want to know what priority we have for this, so I can say, no, we need to meet.

112 00:17:02.810 00:17:05.530 Brylle Girang: Okay, yeah, that makes sense, that makes sense, gotcha.

113 00:17:08.740 00:17:16.209 Brylle Girang: Yeah, so one thing that I’m asking Otam is to make sure that he also leads the charge, and that’s why I’m asking him to, like.

114 00:17:16.329 00:17:26.690 Brylle Girang: record videos from him, because I do believe that when Otam says something, it has a higher impact rather than just us.

115 00:17:26.890 00:17:33.709 Brylle Girang: So, I’m going to make sure that he also amplifies, like, our voices to make sure that our people follow.

116 00:17:36.210 00:17:37.030 Amber Lin: Cool.

117 00:17:37.590 00:17:38.660 Amber Lin: Oh. Okay.

118 00:17:39.210 00:17:40.020 Brylle Girang: So…

119 00:17:40.620 00:17:53.870 Brylle Girang: Yeah, so this is just an introduction. If there will be changes within this week, then I’ll definitely let you know, but I just wanted to make sure that, you know, you are, you have full visibility on what we’re trying to do here.

120 00:17:57.010 00:18:00.940 Amber Lin: Sounds good. What’s the next item on our agenda?

121 00:18:01.790 00:18:12.140 Brylle Girang: Yeah, so the next item is, you know, about just us asking questions, if there’s anything that’s still unclear with you about L&D.

122 00:18:14.020 00:18:16.099 Amber Lin: That makes sense to me.

123 00:18:17.640 00:18:18.330 Brylle Girang: Sorry?

124 00:18:18.760 00:18:22.179 Amber Lin: That makes sense… it makes sense to me. Okay. I don’t think I have any questions.

125 00:18:22.340 00:18:28.300 Brylle Girang: Okay, so, everything’s clear, like, you’re, you’re, you’re, you’re 100% up for this?

126 00:18:30.570 00:18:40.320 Amber Lin: Let’s see… do I have my OKRs written out? Like, I see our team’s OKRs, but specifically.

127 00:18:40.620 00:18:45.130 Amber Lin: I want to track my OKRs at certain dates.

128 00:18:45.870 00:18:53.110 Brylle Girang: Okay, yeah. I can update the sheet right now, it’s just Code Champion, but I’ll make sure that it actually reflects your name.

129 00:18:54.740 00:18:57.280 Amber Lin: Cool. Let’s see…

130 00:19:01.400 00:19:03.709 Amber Lin: What do you need from me right now?

131 00:19:05.220 00:19:13.520 Brylle Girang: Okay, great question. So, I am actually going to send this over as a Slack chat, but in the meantime, I’m going to

132 00:19:13.770 00:19:19.289 Brylle Girang: Take the first pass into figuring out the certification routes that we need to do.

133 00:19:19.480 00:19:33.249 Brylle Girang: For example, as I mentioned to Mustafa earlier, for Snowflake, we have lots of certifications available and lots of courses. I need help into figuring out what the best course to take is.

134 00:19:33.420 00:19:51.029 Brylle Girang: I might do the same for Omni. I haven’t… I haven’t checked yet our partner network, but I’m going to do it later, and if I need help, that’s going to be about you helping me figure out, like, the best roadmap for Omni certification. Which courses to take.

135 00:19:51.030 00:19:51.780 Amber Lin: But…

136 00:19:51.780 00:19:58.080 Brylle Girang: which specific certification to target, etc. So that’s, that’s, like, the immediate hope.

137 00:19:58.580 00:20:09.839 Amber Lin: Sounds good. I think what I’ll need is, I need to know what’s required for the partner network, and then Omni has, like, different levels of certifications,

138 00:20:09.930 00:20:25.349 Amber Lin: like, if I think me and Avid need to take a more technical one, and maybe Greg doesn’t need to take a… take as technical one as we do, but that also depends on what you require for, like, the partnership.

139 00:20:26.420 00:20:31.660 Brylle Girang: Okay, okay, that helps. So those are the specific things that I would develop with.

140 00:20:31.860 00:20:42.529 Brylle Girang: At the same time, I’m going to confirm with Otam what our second, like, tool target would be, because I believe for BigQuery, you’re… you’re the only one mainly using this.

141 00:20:43.040 00:20:52.209 Brylle Girang: I’m not even sure if there’s certification for this, but right now, can you confirm that, like, Omni is the biggest tool right now for strategy?

142 00:20:52.210 00:20:59.750 Amber Lin: Yeah, Omni will be the biggest tool, depending on how big the certification is.

143 00:21:00.070 00:21:05.340 Amber Lin: From now to… you said the deadline of April 30th?

144 00:21:05.340 00:21:05.880 Brylle Girang: Yeah.

145 00:21:06.670 00:21:10.040 Amber Lin: I don’t know if… 2 is…

146 00:21:10.230 00:21:15.170 Amber Lin: reasonable. I feel like one per person is reasonable, given, like.

147 00:21:15.510 00:21:20.250 Amber Lin: I don’t know if Greg or Robert will be able to complete this super early.

148 00:21:20.560 00:21:21.589 Brylle Girang: Yeah. Okay.

149 00:21:21.780 00:21:23.050 Brylle Girang: Okay, that makes sense.

150 00:21:23.050 00:21:25.329 Amber Lin: Especially if we’re gonna take another, like…

151 00:21:25.640 00:21:39.159 Amber Lin: Depending on if we can get the other, know what the other one is. Yeah. Because if it’s say, if, say, if it’s MixedPanel, I haven’t used MixedPanel, Aave hasn’t used MixedPanel, so it will take a little bit longer.

152 00:21:39.810 00:21:40.480 Brylle Girang: Okay.

153 00:21:40.630 00:21:45.670 Amber Lin: But I say by the end of Q2 that, 2 should not be an issue.

154 00:21:47.100 00:21:48.139 Brylle Girang: Heard, heard.

155 00:21:49.180 00:22:05.039 Brylle Girang: All right, so my action items here, are to make sure that your OKRs are properly laid down with your name, and at the same time, I’m just going to send you a Slack message if I need anything immediate within this week. But, I…

156 00:22:05.260 00:22:11.450 Brylle Girang: I am expecting that things will wrap up for us starting next week, once we start to roll out the foundation course.

157 00:22:12.880 00:22:13.650 Amber Lin: Cool.

158 00:22:14.550 00:22:15.300 Amber Lin: Alright.

159 00:22:15.760 00:22:17.159 Brylle Girang: Thank you so much, Amber.

160 00:22:17.670 00:22:19.420 Amber Lin: Of course. Thank you.

161 00:22:19.420 00:22:20.020 Brylle Girang: Bye-bye.

162 00:22:20.240 00:22:21.290 Amber Lin: Alrighty, bye.