Meeting Title: Omni and Eden Project Sync Date: 2026-03-30 Meeting participants: Robert Tseng, Greg Stoutenburg, Mustafa Raja, Awaish Kumar


WEBVTT

1 00:02:11.030 00:02:12.290 Greg Stoutenburg: Hey, Robert, good morning.

2 00:02:13.470 00:02:15.640 Robert Tseng: Hey, Greg. Good, how are you?

3 00:02:15.640 00:02:20.100 Greg Stoutenburg: Hey, good. Yeah, sorry I missed it. It’s, this is not on my calendar.

4 00:02:20.100 00:02:25.860 Robert Tseng: No, no worries. I don’t think B scheduled it, and that’s fine. I don’t really feel like we need to,

5 00:02:26.040 00:02:30.029 Robert Tseng: I mean, well, we should have had stuff being scheduled, but I… we did not.

6 00:02:32.350 00:02:44.629 Robert Tseng: Yeah, I guess a few things. I think now that the Eden deal is signed off for Omni, I think there’s people poking around more, so they’re just, like, catching strays on things. Like, Adam’s asking.

7 00:02:44.860 00:02:51.140 Robert Tseng: who are the Omni users, so I’m gonna forward that to you, if you can send that over to him.

8 00:02:51.250 00:03:01.010 Robert Tseng: And then I had created a ticket, long, long AI-generated thread that I didn’t even bother really looking through. I think they’re really just…

9 00:03:01.240 00:03:11.659 Robert Tseng: thinking that… I mean, I think it’s just, like, a mismatch between how Jonah calculates some revenue number versus what we have set up in Topics and Omni, so…

10 00:03:11.660 00:03:12.100 Greg Stoutenburg: Okay.

11 00:03:12.890 00:03:31.240 Robert Tseng: Yeah, I’m sure, like, we can resolve these discrepancies, but I feel like we’re gonna get grilled if, like, we’re not matching… matching Jonah, which I understand is a moving target, but, like, at least in Tableau, I understood all the SQL models and, like, could defend what we were doing.

12 00:03:31.290 00:03:37.750 Robert Tseng: I don’t really know how to defend the Omni topics right now, so I just am throwing it your way.

13 00:03:38.000 00:03:38.640 Greg Stoutenburg: Yep.

14 00:03:38.850 00:03:46.269 Greg Stoutenburg: Okay. Yeah, I’ll clarify that, and also just provide assurance to them. I mean, this is one of the things I think I’m hearing from you that’s kind of getting passed along is.

15 00:03:46.270 00:03:52.949 Greg Stoutenburg: Just make sure to continue to assure them that, like, it’s in progress, and there’s a plan for resolving the things that they want to see resolved.

16 00:03:52.950 00:04:07.959 Greg Stoutenburg: So, I can say, like, hey, we can… we can curate topics based on how you’re calculating a field. So, you know, anytime you see something that seems like a discrepancy, or it’s not the way you calculate it, keep giving us that feedback, and we’ll, we’ll make Blobby do it.

17 00:04:10.230 00:04:15.180 Robert Tseng: Yeah, I think there’s that… there’s that assurance, but also they kind of…

18 00:04:16.589 00:04:32.260 Robert Tseng: Don’t… yeah, it’s also, like, the do-the-even-know-what-they’re doing kind of question. Like, if you don’t know how to calculate it, don’t understand our business, like, why does it feel like we’re, like, regressing in our understanding of how things should be calculated?

19 00:04:33.320 00:04:36.010 Robert Tseng: Yeah, I mean, yeah, that’s… that’s what I’m…

20 00:04:36.280 00:04:38.510 Robert Tseng: That’s what… that’s how I’m reading it.

21 00:04:40.280 00:04:43.979 Greg Stoutenburg: Yeah, I mean, I’m curious about that, since the numbers match.

22 00:04:44.840 00:04:49.070 Robert Tseng: I don’t… I don’t know. I think I just think those are the two… those are, like.

23 00:04:49.220 00:04:54.629 Robert Tseng: assuring them that these… this is an iterative process, and also that, like, I mean.

24 00:04:55.090 00:05:03.310 Robert Tseng: I’m… I think there’s just finger-pointing that, like, we don’t know how to calculate things, which I think is what we have to defend against.

25 00:05:03.560 00:05:06.009 Greg Stoutenburg: Yep. Okay. Yeah. Yep, got it.

26 00:05:06.810 00:05:07.710 Greg Stoutenburg: Okay.

27 00:05:08.120 00:05:12.770 Greg Stoutenburg: Yeah. Okay, cool. Those are probably the only things for me.

28 00:05:13.130 00:05:32.809 Greg Stoutenburg: Mitesh, I mean, until we sort of inform the Eden team, about workstreams for what’s coming up, I’ll keep going to the weekly meeting with Mitesh, and I’ll just tell him, you know, here are the things that are in progress that have been handed over to me by marketing. But, you know, in the meantime, be sort of just quietly working on them until we

29 00:05:33.190 00:05:35.330 Greg Stoutenburg: Tell them what the plan is.

30 00:05:35.500 00:05:36.140 Greg Stoutenburg: Middle Center?

31 00:05:36.140 00:05:43.250 Robert Tseng: Yeah, I think, like, the roadmap that I shared last week stands, so, I mean, it’s not like…

32 00:05:43.530 00:06:02.060 Robert Tseng: Yeah, like, nothing… nothing has changed. I think you’re just wrapping up the Omni situation, and then we’re basically pausing you on Eden, because, they have DE work. I’m just paying attention to the, the Eden OS launch, which I… that’s… that’s, like, all I really have time to pay attention to on Eden today.

33 00:06:02.550 00:06:03.480 Robert Tseng: Okay. Yeah.

34 00:06:04.230 00:06:05.520 Greg Stoutenburg: Cool. Sounds good.

35 00:06:05.520 00:06:17.639 Robert Tseng: So, like, anything Omni-related, I’m just, like, redirecting to you, and then, yeah, I’m really just kind of on top of a waste right now, because I feel like we’re… we’re, like, getting grilled on the DE side.

36 00:06:18.020 00:06:19.549 Greg Stoutenburg: Got it. Yeah. Okay.

37 00:06:19.950 00:06:25.319 Greg Stoutenburg: Alright, sounds good. I think that’s it for me, so I’ll hop.

38 00:06:25.840 00:06:31.020 Robert Tseng: Okay, cool. I mean, I’m just gonna be here, see if other people join, but I’m just moving things along.

39 00:06:31.470 00:06:34.860 Greg Stoutenburg: Yep, sounds good. Alright, see you guys. Bye. Have a good one.

40 00:06:46.830 00:06:48.100 Robert Tseng: Hey…

41 00:12:46.060 00:12:47.110 Awaish Kumar: Hello.

42 00:12:50.260 00:12:51.010 Robert Tseng: A.

43 00:12:53.170 00:12:55.040 Awaish Kumar: I, just saw your message.

44 00:12:56.090 00:13:15.429 Robert Tseng: Oh, good. Yeah, I guess, they… they’re launching Eden OS today. There’s some telemetry going on, I’m being, like, pulled into a bunch of channels, like, are you able to get what you need? Like, they have a new engine leader, they surf is, like, in and out, like, I… it just feels like…

45 00:13:15.810 00:13:24.920 Robert Tseng: I don’t know if they’re… why they’re tagging me and everything, like, maybe it’s unnecessary, I just… it makes me kind of… I… I just… I got… I had, like, 5 threats with me tagged.

46 00:13:24.920 00:13:25.360 Awaish Kumar: Dmit.

47 00:13:25.360 00:13:27.510 Robert Tseng: this morning, so I don’t really know what’s going on.

48 00:13:28.780 00:13:32.059 Awaish Kumar: Okay, so for the Eden West part, like, the…

49 00:13:32.170 00:13:36.100 Awaish Kumar: Like, in the linear, we have,

50 00:13:36.850 00:13:43.480 Awaish Kumar: two initiatives, right? One is analytics part, where we are already working on building models.

51 00:13:43.770 00:13:53.109 Awaish Kumar: And we have already finalized, building the models, and I’m… right now, I’m testing it with Ashwini, and,

52 00:13:53.490 00:13:56.099 Awaish Kumar: We are going to update the Google…

53 00:13:56.500 00:14:00.600 Awaish Kumar: Like, the data platform documentation after that, so…

54 00:14:00.740 00:14:03.749 Awaish Kumar: It will be ready by today, and…

55 00:14:04.580 00:14:07.620 Awaish Kumar: Then, on telemetry stuff, like,

56 00:14:09.170 00:14:14.559 Awaish Kumar: they… the engineering team is sending the events, and Zoran is working on to…

57 00:14:14.710 00:14:18.020 Awaish Kumar: to move that to Mixed Planner, and also to move it to…

58 00:14:18.350 00:14:23.030 Awaish Kumar: bigQuery. So, ingestion will be handled by…

59 00:14:23.180 00:14:27.529 Awaish Kumar: Wire segment for the intakes, but we don’t have any…

60 00:14:27.700 00:14:40.869 Awaish Kumar: dashboard that is at… that is, like, in the existing system. So if there is a requirement for dashboard building, that will be, net new for… for intake, events, which are going to come from

61 00:14:41.460 00:14:44.700 Awaish Kumar: The… the intake flows, yeah.

62 00:14:47.250 00:14:54.359 Robert Tseng: Yeah, so there’s this channel, I mean, I can just quickly scan it, but… Seems like they…

63 00:14:54.800 00:14:59.020 Awaish Kumar: You could give… Yeah, I’ve seen it, I was in a meeting with them.

64 00:15:01.140 00:15:07.300 Robert Tseng: Okay. Yeah, I… there was a call earlier, like, maybe 2 hours ago, that I wasn’t a part… I didn’t join, but,

65 00:15:07.610 00:15:18.260 Robert Tseng: I think they were just testing this. Like, they were just going through a live order, and then trying to, like, show that the telemetry for the new custom intake was, like, set up.

66 00:15:19.330 00:15:27.160 Awaish Kumar: Yeah, so it is… for each, web page, there are some events that Rian wants to capture and send it to Mixpanel and BigQuery.

67 00:15:27.270 00:15:29.510 Awaish Kumar: And the engineering team is basically…

68 00:15:29.680 00:15:39.359 Awaish Kumar: building out all those events, and maybe verifying that it is sending all the data that is needed by Rion, and Zoran is helping with,

69 00:15:39.920 00:15:43.680 Awaish Kumar: GTM stuff, so… setting up,

70 00:15:43.680 00:15:49.290 Robert Tseng: Yeah, we’re using GTM to send everything to Segment Mixpanel, and then… But yeah, what…

71 00:15:49.500 00:15:55.010 Robert Tseng: I guess, are we doing any modeling for this? Are we even logging this data in BigQuery? Like…

72 00:15:55.010 00:16:02.549 Awaish Kumar: Yes, yes. We are ingesting this data, that is part of the… the thing that I have Zoran singed on, that we will be ingesting it.

73 00:16:02.760 00:16:05.979 Awaish Kumar: All these events will be ingested, but right now, there is no…

74 00:16:06.210 00:16:12.259 Awaish Kumar: Clear modeling requirements, because we don’t know how they will use it in terms of dashboarding.

75 00:16:13.400 00:16:17.419 Awaish Kumar: like, for the reporting, how that will be utilized. Like, we need to know

76 00:16:17.540 00:16:22.730 Awaish Kumar: what dashboard is going to be built, so we can do modeling according to that. But we don’t have any…

77 00:16:22.910 00:16:24.539 Awaish Kumar: Requirements for that right now.

78 00:16:26.120 00:16:26.760 Robert Tseng: Okay.

79 00:16:29.700 00:16:34.349 Awaish Kumar: And any of our existing dashboard doesn’t have.

80 00:16:34.520 00:16:39.950 Awaish Kumar: Any such kind of, Right, the…

81 00:16:40.670 00:16:45.369 Awaish Kumar: like, any… the events data, right? We don’t have in our existing dashboards.

82 00:16:45.490 00:16:46.370 Awaish Kumar: Hi there.

83 00:16:46.500 00:16:47.090 Awaish Kumar: So…

84 00:16:47.090 00:17:00.350 Robert Tseng: Yeah, yeah, that would be a net new request. I hear that. Okay, I’m seeing some stuff like, oh, unattributed traffic is coming up against, or, like, misattributing sources out of, like, I don’t know, like, conversion data. I guess, I’m assuming that Zoran’s looking into that.

85 00:17:01.100 00:17:04.589 Robert Tseng: Maybe I’ll just kind of switch in.

86 00:17:09.260 00:17:15.950 Robert Tseng: This has… have anything to do with Edge?

87 00:17:16.910 00:17:17.589 Robert Tseng: Okay.

88 00:17:25.349 00:17:27.640 Robert Tseng: Alright, this is also a…

89 00:17:51.270 00:17:57.960 Robert Tseng: Okay, and then they’re, like, asking us to look at some users. Okay, but that… you don’t have to… you don’t have to worry about that. I’ll… I’ll resolve it. Okay.

90 00:17:58.110 00:18:06.110 Robert Tseng: Well, yeah, I mean, thanks for keeping that organized. I mean, I believe you sent me… did you send me something to review regarding… okay, you…

91 00:18:06.110 00:18:09.639 Awaish Kumar: You sent me the scan thing. It’s a linear link, and…

92 00:18:09.910 00:18:13.000 Awaish Kumar: I’m creating tickets and everything there, and.

93 00:18:13.000 00:18:13.840 Robert Tseng: I see.

94 00:18:13.840 00:18:15.919 Awaish Kumar: So, you can see.

95 00:18:16.350 00:18:20.000 Robert Tseng: Okay. And this is… oh, you put it… as…

96 00:18:20.000 00:18:21.680 Awaish Kumar: Isn’t that Eden and Eden?

97 00:18:21.680 00:18:29.990 Robert Tseng: I see. I did not click into this before. Okay, well then, yeah, thanks. I’m gonna assume that you have that taken care of.

98 00:18:30.720 00:18:37.950 Robert Tseng: Okay, then I think that’s all I really was worried about for now.

99 00:18:38.660 00:18:39.620 Awaish Kumar: Yeah.

100 00:18:41.040 00:18:44.810 Robert Tseng: Is there… is there a Gantt yet, or do you need B to set one up?

101 00:18:46.130 00:18:49.040 Awaish Kumar: Sorry, no, so, like, if you look…

102 00:18:49.360 00:18:53.399 Awaish Kumar: So these are the major tickets that are being worked on. Now the…

103 00:18:53.560 00:18:59.960 Awaish Kumar: The ones are for dashboarding. I think they are not in to do, like, the current cycle, that’s why you’re not able to see them.

104 00:19:01.120 00:19:04.000 Awaish Kumar: Like, if you go into projects, you can see all…

105 00:19:06.420 00:19:07.260 Robert Tseng: I see.

106 00:19:08.070 00:19:14.509 Awaish Kumar: So, and, yeah, I will need to involve maybe Amber or Edwin, any one of them to…

107 00:19:14.660 00:19:18.590 Awaish Kumar: Actually copy the similar dashboard, so we can see

108 00:19:19.090 00:19:21.499 Awaish Kumar: Like, if there’s anything missing, like…

109 00:19:21.500 00:19:26.460 Robert Tseng: Yeah, I’m trying to think, mustafa…

110 00:19:28.100 00:19:31.900 Awaish Kumar: He’s going on leave from tomorrow, I think, so I don’t think he…

111 00:19:32.080 00:19:32.530 Robert Tseng: Okay.

112 00:19:32.790 00:19:33.880 Awaish Kumar: Vendors.

113 00:19:33.880 00:19:35.079 Robert Tseng: Nate, I wasn’t…

114 00:19:35.710 00:19:43.580 Robert Tseng: I mean, we could use… we could deploy Advait. This is just, like, kind of building stuff out in Omni, right? Yeah, maybe I’ll pull Advait into this.

115 00:19:44.500 00:19:45.140 Awaish Kumar: Okay.

116 00:19:45.450 00:19:47.059 Robert Tseng: Okay. Yeah, you’re right.

117 00:19:47.340 00:19:51.240 Awaish Kumar: So, once they are… start billing, like, it will be easier for…

118 00:19:52.250 00:20:06.379 Awaish Kumar: for us to actually, like, right now, we are, based on… based off the tables and existing models, we are creating similar views, but obviously, there are some missing things, like, as I mentioned. Like, for productivity, we don’t have similar grain, because there’s no membership plan field.

119 00:20:06.660 00:20:10.290 Awaish Kumar: In our… in the… in the… this Omni system we have.

120 00:20:10.670 00:20:12.340 Awaish Kumar: So…

121 00:20:12.340 00:20:17.719 Robert Tseng: to build it, and it’s in the new… it’s in the new telemetry, like, they should be capturing stuff like that now, so…

122 00:20:19.690 00:20:25.100 Awaish Kumar: Yeah, so telemedic stuff is going to be ingested maybe this week, so we… Yeah.

123 00:20:25.100 00:20:26.749 Robert Tseng: Then we can update the models, okay.

124 00:20:26.750 00:20:27.390 Awaish Kumar: True.

125 00:20:28.970 00:20:38.890 Robert Tseng: Okay, alright, yeah, I mean, I just… this is not… I… no, I think I’m clear. I’m clear where we’re at. Okay, cool.

126 00:20:39.170 00:20:40.060 Robert Tseng: Thanks.

127 00:20:40.640 00:20:41.220 Awaish Kumar: Okay.

128 00:20:42.350 00:20:43.600 Robert Tseng: later. Bye.