Meeting Title: Eden Standup Date: 2026-03-23 Meeting participants: Brylle Girang, Pranav Narahari, Greg Stoutenburg, Robert Tseng, Amber Lin, Zoran Selinger
WEBVTT
1 00:04:36.980 ⇒ 00:04:43.819 Pranav Narahari: Hey, B, do you remember the name of the other person that was on that eating kickoff call?
2 00:04:45.870 ⇒ 00:04:48.279 Brylle Girang: Oh, just a moment, I…
3 00:04:51.280 ⇒ 00:04:53.340 Pranav Narahari: I think we should add that to the chat.
4 00:04:53.340 ⇒ 00:04:56.190 Brylle Girang: That was… Adam, is that right?
5 00:04:57.050 ⇒ 00:04:59.459 Pranav Narahari: Adam, I think that sounds right.
6 00:04:59.860 ⇒ 00:05:03.459 Pranav Narahari: Yeah, we have to reach out to Caitlin to add Adam.
7 00:05:03.920 ⇒ 00:05:04.600 Brylle Girang: Okay.
8 00:05:05.010 ⇒ 00:05:05.970 Brylle Girang: Gotcha.
9 00:05:07.550 ⇒ 00:05:10.109 Brylle Girang: He was the IT guy for Eden, right?
10 00:05:10.700 ⇒ 00:05:14.759 Pranav Narahari: Yeah, yeah, I’m forgetting his name, but yeah, it could be Adam.
11 00:05:31.360 ⇒ 00:05:32.510 Greg Stoutenburg: Hey guys, mornin’.
12 00:05:34.170 ⇒ 00:05:34.829 Pranav Narahari: Hey, good morning.
13 00:05:34.830 ⇒ 00:05:35.480 Brylle Girang: Morning.
14 00:06:06.970 ⇒ 00:06:08.180 Robert Tseng: Hello?
15 00:06:08.960 ⇒ 00:06:09.690 Greg Stoutenburg: Hey.
16 00:06:09.690 ⇒ 00:06:10.210 Pranav Narahari: Whoa.
17 00:06:13.100 ⇒ 00:06:16.440 Robert Tseng: Oh, okay, we’re having Pranav join these moving forward, B?
18 00:06:18.060 ⇒ 00:06:21.830 Brylle Girang: Yeah, I figured, since, Eden AI is also another work stream.
19 00:06:22.580 ⇒ 00:06:23.230 Robert Tseng: Sure.
20 00:06:25.480 ⇒ 00:06:33.339 Robert Tseng: Okay. Well, I did send a few messages. I think this is really just me trying to get the deck ready for by the end of day or today or tomorrow.
21 00:06:33.450 ⇒ 00:06:41.259 Robert Tseng: So, don’t mind me there. If you have any questions, let me know. But I did go into… I guess since Pranav wasn’t here, I can just do a brief, like…
22 00:06:42.900 ⇒ 00:06:43.830 Robert Tseng: Overview.
23 00:06:46.110 ⇒ 00:06:52.139 Robert Tseng: Yeah, so… Rena probably needs to get access to this doc, if he hasn’t seen it yet.
24 00:06:52.510 ⇒ 00:07:12.150 Robert Tseng: on the Q2 roadmap, we’re basically trying to trim down some work streams here and finalize them, so, I can send them to for approval. I mean, we’re already working on them, but it’s just good to get, like, buy-in from the C-suite, that these are the things that we want to… that we want to aim at,
25 00:07:12.360 ⇒ 00:07:15.720 Robert Tseng: Your work stream is here, which is just this.
26 00:07:15.860 ⇒ 00:07:25.130 Robert Tseng: I mean, I just kind of threw some stuff from, like, our previous scope of works, but you could adjust it. I think it just doesn’t particularly matter so much, because
27 00:07:25.450 ⇒ 00:07:35.169 Robert Tseng: Danny is deeply involved in that project, but still would be good to… to get… to get these set, so,
28 00:07:36.270 ⇒ 00:07:45.630 Robert Tseng: yeah, like, at the end of the quarter, we kind of review, did we hit these or dots? And if we did, that helps me when I’m kind of,
29 00:07:45.870 ⇒ 00:08:04.599 Robert Tseng: trying to expand a work stream, if I need to split it, or trying to, like, you know, get some sort of, like, bump, or how, like, if we crush something, like, that helps me to do value-based kind of negotiations. So, that’s kind of why, not everybody working on this client will be contributing to this, it’s really just…
30 00:08:04.650 ⇒ 00:08:07.939 Robert Tseng: kind of the people whose names are here, the SLs, I guess.
31 00:08:08.040 ⇒ 00:08:19.519 Robert Tseng: You’re not a fish… I mean, I don’t… I’m sorry, I don’t really know all the different names, but, like, for the purposes of Eden, you are the SL for AI, in my mind. So, that’s kind of why I put your name there.
32 00:08:19.680 ⇒ 00:08:27.020 Robert Tseng: But yeah, I guess for the rest, we can kind of just… try to
33 00:08:27.440 ⇒ 00:08:31.549 Robert Tseng: Trying to knock more of this stuff out, on this call.
34 00:08:31.670 ⇒ 00:08:36.600 Robert Tseng: So, I guess, Pranav, any questions on… on that for… for you?
35 00:08:38.950 ⇒ 00:08:45.349 Pranav Narahari: No, I think… yeah, so I was under the assumption that Sam was still gonna be SL for AI, just like the whole.
36 00:08:45.350 ⇒ 00:08:45.670 Robert Tseng: Okay.
37 00:08:45.670 ⇒ 00:08:47.070 Pranav Narahari: service.
38 00:08:47.070 ⇒ 00:08:48.290 Robert Tseng: That’s so…
39 00:08:49.050 ⇒ 00:08:57.810 Pranav Narahari: Okay, yeah, because what I did was, for that project plan, so Bea and Utam kind of created a template for these,
40 00:08:57.950 ⇒ 00:08:59.230 Pranav Narahari: And so…
41 00:08:59.680 ⇒ 00:09:16.460 Pranav Narahari: I have that project plan, I sent a message earlier today, and so then Sam, Awash, and then Robert, maybe you, or maybe Jasmine, like, are gonna give, like, a technical implementation plan that’s, like, a… like a half… like, not long, but…
42 00:09:16.620 ⇒ 00:09:19.800 Pranav Narahari: in that project roadmap. And so then… Yeah.
43 00:09:19.800 ⇒ 00:09:20.750 Robert Tseng: Or probably me.
44 00:09:21.190 ⇒ 00:09:25.500 Pranav Narahari: Okay, perfect. So… Yeah, sounds good. And then after that.
45 00:09:25.500 ⇒ 00:09:25.840 Robert Tseng: Okay.
46 00:09:25.840 ⇒ 00:09:30.409 Pranav Narahari: The target KPIs, maybe, are just the milestones, or…
47 00:09:30.410 ⇒ 00:09:31.960 Robert Tseng: These are just the milestones for you, yeah.
48 00:09:32.400 ⇒ 00:09:35.059 Pranav Narahari: Perfect, so I can just paste the milestones in there that I already wrote out.
49 00:09:35.060 ⇒ 00:09:35.720 Robert Tseng: Okay.
50 00:09:36.030 ⇒ 00:09:40.860 Robert Tseng: Great. Maybe I’ll just… Verify.
51 00:09:42.760 ⇒ 00:09:59.289 Robert Tseng: Okay, well, so this pretty much looks the same as last time I left it, but I mean, I was kind of just recapping where we were talking about the future roadmap last time. We were… we kind of… I mean, this is a platform, you guys can go look at it, but we basically went through every work stream in Q1,
52 00:09:59.290 ⇒ 00:10:12.580 Robert Tseng: we kind of did, like, a quick retro on, like, whether we hit it or not, and then we started to talk about some of the things that I pasted into Q2, but I don’t think we spent much time here last time. So, I’m assuming I did…
53 00:10:12.810 ⇒ 00:10:26.809 Robert Tseng: if… did everyone on this call kind of review this? Like, are we ready to actually go in and strike these out? Or if not, then I’m basically just gonna… I don’t… I don’t feel like I need to be on this call. I can leave, and he can… he can run his thing.
54 00:10:31.690 ⇒ 00:10:40.020 Robert Tseng: Okay, well, I mean, I don’t see Zoran here, which is fine, because he… I literally talked to him on Friday, so I feel like he’s in a good place with his…
55 00:10:40.140 ⇒ 00:10:46.349 Robert Tseng: work streams, but at least for the rest, I mean, we’re still trying to figure that out. So.
56 00:10:46.350 ⇒ 00:10:51.820 Greg Stoutenburg: I mean, I… the one with my name on it in the aspirational section, I did update that with,
57 00:10:52.200 ⇒ 00:10:59.210 Greg Stoutenburg: with KPIs, and I saw your note as well to create a slide that shows off, you know, what’s been done.
58 00:10:59.210 ⇒ 00:11:01.269 Robert Tseng: We’re talking Q2, or are we talking Q1?
59 00:11:01.570 ⇒ 00:11:02.530 Greg Stoutenburg: Q2.
60 00:11:03.400 ⇒ 00:11:05.570 Greg Stoutenburg: Line… row 21?
61 00:11:07.050 ⇒ 00:11:15.729 Robert Tseng: Okay, so, I mean, aspirational to me is just like an appendix, so if you’re… if you’re proposing that you want to bring this back up, then yeah, I think I would just move it back up here.
62 00:11:21.110 ⇒ 00:11:22.030 Robert Tseng: Yeah.
63 00:11:22.650 ⇒ 00:11:26.720 Robert Tseng: Okay, so remind me, like, what has changed between the Q1 and Q2 here?
64 00:11:27.140 ⇒ 00:11:31.020 Greg Stoutenburg: Basically, the focus had been on just getting… so…
65 00:11:31.340 ⇒ 00:11:49.809 Greg Stoutenburg: My follow-up from the conversation that we had last week is that so much of the work that Eden has been asking us to do is basically enablement for things that will drive revenue goals, and, so my proposal here is, like, reorienting the way that we’re thinking about what we’re doing for them for experimentation to focus on that explicitly.
66 00:11:49.810 ⇒ 00:12:02.489 Greg Stoutenburg: As far as delivering experiments that hit their win rate and the number of experiments launched per month, we did hit that total. And so here the thought would be, they’re still asking questions around.
67 00:12:02.680 ⇒ 00:12:20.109 Greg Stoutenburg: help with experiments, what they should do, direction just around experimentation, and I think that there’s still work to be done there, and we can say, you know, here’s something that we can deliver for you, and then that’s easier for you at the end of the quarter to then go to them and say, you know, hey, we did it, so, you know, give us a chunk of that.
68 00:12:21.560 ⇒ 00:12:33.330 Robert Tseng: Okay, so, yeah, I mean, these KBOs are still the same. Yeah, these are still the same. I mean, I feel like this is just a copy-paste of the previous quarter. I know you just added some context verbally, but, like.
69 00:12:33.560 ⇒ 00:12:46.110 Robert Tseng: I don’t know if I have anything different to tell them. Like, I mean, it’s… I could just say we’re just gonna pull it back in, but, like, maybe that’s… be clearer to put on your slide, but I… I don’t feel like I…
70 00:12:46.840 ⇒ 00:12:51.509 Robert Tseng: Know what has changed about our approach here, you know?
71 00:12:52.260 ⇒ 00:13:03.900 Greg Stoutenburg: Yeah, I mean, the proposal… so it’s, the revision as far as the KPI is minimal. The previous KPI just said 4 experiments launched, 1 winning experiment, and then it just says dollar incremental lift attributed to
72 00:13:04.230 ⇒ 00:13:18.479 Greg Stoutenburg: And so, what I’m proposing is, like, let’s set a goal, we’re gonna increase it by 10%, we’re gonna make something that they can actually measure that, and, yeah, I mean, well, those two being the KPIs. And then the work to be done is, you know, it’s…
73 00:13:18.490 ⇒ 00:13:25.769 Greg Stoutenburg: Well, it’s that. I see. It’s, coming up with a way to measure it, and then the broad body of things that need to be improved for their experimentation.
74 00:13:26.270 ⇒ 00:13:30.139 Greg Stoutenburg: Yeah, that… I should revise the contact section to make that clear, because…
75 00:13:30.140 ⇒ 00:13:30.660 Robert Tseng: That’s okay.
76 00:13:30.660 ⇒ 00:13:32.219 Greg Stoutenburg: Yeah, okay.
77 00:13:33.100 ⇒ 00:13:49.270 Robert Tseng: Okay, so that’s fair, I like that, we should keep that in there. I mean, I’m sure that matters to them. So, their greater goal was to try to get a 15% incremental lift in revenue in the past quarter. I was reviewing, kind of, the data based off of
78 00:13:49.520 ⇒ 00:14:05.149 Robert Tseng: I mean, this is helpful, good for you guys, because, like, I look… I look at this every… every week, at least. I really should be looking at it every day, but I have not been, so I’m, like, comparing, okay, how did this quarter do in terms of incremental revenue, versus kind of, like, where they’re… they were at?
79 00:14:05.320 ⇒ 00:14:12.780 Robert Tseng: I mean, is it 15% more? Like, I don’t… I don’t think it is. If I take, like, the previous quarter, like, they were at maybe 3.7.
80 00:14:12.900 ⇒ 00:14:16.739 Robert Tseng: And now they’re at 3.9, so…
81 00:14:17.330 ⇒ 00:14:25.509 Robert Tseng: you know, I think I did this math earlier, it’s about a 5% incremental lift, so I think they fell short by 10%, which is…
82 00:14:25.840 ⇒ 00:14:30.029 Robert Tseng: I’m sure something that is a good Soundbite to have.
83 00:14:30.380 ⇒ 00:14:37.580 Robert Tseng: Okay, so that helps me to kind of advocate for this, so let me just kind of put in a couple notes here. So…
84 00:14:37.800 ⇒ 00:14:41.810 Robert Tseng: Q425 to Q126.
85 00:14:42.110 ⇒ 00:14:52.530 Robert Tseng: New custom… Incremental… New revenue was 5% incur… Whatever, plus 5%.
86 00:14:53.590 ⇒ 00:14:58.580 Robert Tseng: Ugh, I don’t like that high hockey. Okay, let’s… Or 5%?
87 00:14:59.350 ⇒ 00:15:03.099 Robert Tseng: is target… boost EM target.
88 00:15:03.390 ⇒ 00:15:07.070 Robert Tseng: Of 15%, usually to run more.
89 00:15:07.570 ⇒ 00:15:09.820 Robert Tseng: Need to… focus…
90 00:15:12.780 ⇒ 00:15:23.269 Robert Tseng: running more experiments. So yeah, I mean, that feels fair. You’re saying a 10… we… by, you know… I mean, the story makes sense. It’s like, okay, on whatever they did, they got 5% from it.
91 00:15:23.440 ⇒ 00:15:37.330 Robert Tseng: Greg’s saying if he is able to run this, he’s getting… driving a 10% lift. That will get them to the 15%. So, I don’t know if he knew that, or, you know, somehow it just… the story just fit together, but I’m just, like, saying that out loud so people can kind of see, like.
92 00:15:37.380 ⇒ 00:15:43.500 Robert Tseng: you know, this is how I… this is how I talk with them about what we should prioritize and what we shouldn’t. Does that make sense?
93 00:15:47.370 ⇒ 00:15:50.230 Robert Tseng: Not just Greg, but just, like, anybody, does that… does that make sense?
94 00:15:52.290 ⇒ 00:15:53.720 Amber Lin: Yeah, makes sense.
95 00:15:54.270 ⇒ 00:15:54.860 Robert Tseng: Okay.
96 00:15:54.860 ⇒ 00:16:06.019 Pranav Narahari: I have a quick question. So, is this kind of how you guys come up with new work streams? It’s based on, like, you guys maybe see revenue, or you guys see, like, costs, and then you’re like, oh, we can, at Brainforge.
97 00:16:07.170 ⇒ 00:16:11.969 Pranav Narahari: Spin up a new workstream to help you guys with that, or hit your goals that you missed in previous quarters?
98 00:16:12.750 ⇒ 00:16:21.300 Robert Tseng: Yeah, so, I mean, that’s a great question. At this point with Eden, like, we are pretty locked in on, like, we maintain a bunch of stuff for them, like, their entire data stack we built, so.
99 00:16:21.300 ⇒ 00:16:22.010 Pranav Narahari: Hmm.
100 00:16:22.010 ⇒ 00:16:40.320 Robert Tseng: Yeah, I mean, alongside taking ad hoc requests, like, we’ve gotten to a point in our relationship with this client that, like, they want us to propose, like, what work we work on, and that gives us some leverage to defend, like, when new stuff comes in, we can… I can push back and say, hey, you remember this, we agreed to this at the start of the quarter, like, we’re actually…
101 00:16:40.320 ⇒ 00:16:56.029 Robert Tseng: moving us forward. Obviously, it helps if we actually hit the target, and then they kind of… that increases the trust, they let us run more of our own initiatives, but yes, I think for… at least we have the ability to have… we have the… we have the relationship to have this discussion with them. So.
102 00:16:56.030 ⇒ 00:16:56.350 Pranav Narahari: Gotcha.
103 00:16:56.350 ⇒ 00:16:58.709 Robert Tseng: Yeah, I think it’s usually tied to revenue or cost.
104 00:16:59.510 ⇒ 00:17:02.270 Pranav Narahari: So, this might be something interesting for…
105 00:17:02.460 ⇒ 00:17:08.769 Pranav Narahari: I’m just kind of thinking out loud for, like, the AI workstream, like, maybe costs associated with…
106 00:17:08.900 ⇒ 00:17:19.260 Pranav Narahari: like, headcount working on certain projects, or just headcount in general, because I feel like a lot of the AI stuff is about efficiency, a lot… about how, like, we can…
107 00:17:20.010 ⇒ 00:17:25.790 Pranav Narahari: You know, spend maybe less money on… Figuring out…
108 00:17:26.240 ⇒ 00:17:38.980 Pranav Narahari: or figuring out how much time is spent on certain things. I know that’s not super specific, but that’s just how I’m thinking in my head, maybe going… going future… going into the future, maybe as we get to wrapping up this work stream, like.
109 00:17:39.190 ⇒ 00:17:41.099 Pranav Narahari: Probably that’s how I’ll think about the next one.
110 00:17:41.890 ⇒ 00:17:56.519 Robert Tseng: Yeah, absolutely, and I mean, I’m gonna be working on that, working with you, so obviously what we have here is just, like, the engineering milestones, and so they don’t really tie to KPIs yet. But yeah, I mean, I will be looking around to see, you know, as you start to pull some of this data in, like.
111 00:17:56.810 ⇒ 00:18:06.199 Robert Tseng: how much time are people actually spending in these tools already? You know, volume of messages sent, whatever. I think we’ll be able to get a sense of that, of what the baseline is, and then…
112 00:18:06.200 ⇒ 00:18:06.850 Pranav Narahari: Yep.
113 00:18:06.850 ⇒ 00:18:30.929 Robert Tseng: Obviously, by implementing this tool, we should be, you know, lowering that by some percentage, and I think I can extract, relate to some sort of cost efficiency, or cost saving there. So, that is… I think your intuition is totally right. That’s the way that I would try to get, you know, assuming that the project goes well, that I would try to share, like, the win with the C-suite. I want them to know that we saved them cost, right?
114 00:18:31.770 ⇒ 00:18:32.940 Pranav Narahari: Yeah, definitely. Okay.
115 00:18:33.580 ⇒ 00:18:34.370 Robert Tseng: Cool.
116 00:18:34.710 ⇒ 00:18:49.639 Robert Tseng: Great. Glad that you were able to kind of take that, like, that reasoning from this work stream, and then kind of think about it for your own. So, I mean, I’m hoping that, you know, everybody here will be, or at least on this call right now, would start to think that way.
117 00:18:49.850 ⇒ 00:18:54.620 Robert Tseng: Okay, so other things, just kind of strike, go through the rest, so…
118 00:18:55.110 ⇒ 00:19:08.119 Robert Tseng: Why was this one here? Weekly report QA operating system for core decision dashboards. Okay, so, I mean, I think I’ll change the wording here, and I’m gonna put this under Jasmine, probably, but…
119 00:19:08.240 ⇒ 00:19:21.749 Robert Tseng: with the Omni transition, and, like, Greg has been catching strays here and there from, like, the Eden team on, like, whatever, like, this… this is updated. I mean, I don’t know how much of it is, like, really just a Tableau to Omni thing, versus, like, we…
120 00:19:21.920 ⇒ 00:19:38.519 Robert Tseng: have… I think we have dropped in our quality of, like, just the uptime of dashboards and sharing proactive things that, like, may be… may be breaking. Like, Dave Mulata used to be the one who was, like, kind of looking at this daily, and then just sending things out before,
121 00:19:38.870 ⇒ 00:19:40.600 Robert Tseng: The client to catch anything.
122 00:19:40.680 ⇒ 00:19:49.400 Robert Tseng: I feel like, you know, just based on the messages that I’m getting tagged in the past two weeks, like, I would say, like, 80% of them are
123 00:19:49.440 ⇒ 00:20:01.109 Robert Tseng: like, dashboard report questions, and so I’m not really sure how much of that is, like, once again, like, an Omni problem, or just, like, our pipeline QAing is, like, not…
124 00:20:01.110 ⇒ 00:20:10.889 Robert Tseng: being… is not being proactively communicated. Whatever that is, like, that’s just, like, a basic up… like, a SLA that they have for us, that, like.
125 00:20:11.040 ⇒ 00:20:23.919 Robert Tseng: you know, our reports just need to be up. So, I think that’s why that’s here. So, I’m gonna kind of rework this. I think that needs to be there, and I need to, like, say it out loud, because I have to acknowledge that there were things that
126 00:20:23.920 ⇒ 00:20:32.939 Robert Tseng: that broke over the past quarter, and I need to give them some sort of plan for how things are gonna be better. So, that’s really what this one is for, yeah.
127 00:20:33.080 ⇒ 00:20:39.949 Greg Stoutenburg: If I could propose as well, Robert, like, some kind of review with them to understand exactly what they want to be able to see in their dashboards.
128 00:20:39.950 ⇒ 00:20:58.699 Greg Stoutenburg: And the reason I say that is partly because there have been a couple conversations that I’ve had with Eden stakeholders, but also, like, with Demolade, who’s hearing, for example, from Josh, like, you know, this, this, this dashboard is moving around, this is what I used to see with Tableau, and then, like, Demi reviewed it and went, actually, this is this, it matches Tableau.
129 00:20:58.720 ⇒ 00:20:59.330 Greg Stoutenburg: So, like.
130 00:20:59.330 ⇒ 00:20:59.730 Robert Tseng: Yeah.
131 00:20:59.730 ⇒ 00:21:19.670 Greg Stoutenburg: like, maybe to a degree, and this isn’t me saying, like, oh, you know, it’s not our fault, I don’t mean that. I mean, to a degree, maybe what we need is, like, a thorough review, like, hey, ELT, let’s look at all your dashboards and understand everything that you really want to be able to see, and make sure that we’re delivering it, whether it’s revision or, you know, or just matching what we used to see.
132 00:21:19.670 ⇒ 00:21:20.510 Greg Stoutenburg: And so on.
133 00:21:20.740 ⇒ 00:21:31.409 Robert Tseng: Yeah. No, I think you’re totally right. And also, I mean, I think, just frankly, just because it looks, like, different from Tableau, I think their… their… their gut is… I mean, they’re…
134 00:21:31.890 ⇒ 00:21:42.330 Robert Tseng: the reaction is like, oh, something must have changed, but it may not have actually changed. And also, they… they don’t look at data the same, and you… we realize that, like.
135 00:21:43.090 ⇒ 00:21:53.270 Robert Tseng: consuming data is a very subjective thing. Like, Adam and Josh do not look at… do not read a dashboard and interpret it the same way. And so sometimes.
136 00:21:53.320 ⇒ 00:22:03.810 Robert Tseng: which we have experienced in the past, we get, feedback from both of them that directly contradicts each other. So, I do think that there is some, like,
137 00:22:04.200 ⇒ 00:22:13.899 Robert Tseng: Well… I don’t have that many touchpoints with them these days. I could do something more regular,
138 00:22:14.210 ⇒ 00:22:23.350 Robert Tseng: So I think that’s what I’m taking away. Like, I mean, I only talk to them once every two weeks now. Like, before, they were just kind of calling me whenever, but thankfully, we’re beyond that now.
139 00:22:23.590 ⇒ 00:22:29.089 Robert Tseng: So I don’t know if it’s, like, a bi-weekly reporting review cadence with
140 00:22:29.320 ⇒ 00:22:32.940 Robert Tseng: ELT… I mean, yeah, so… yeah, okay.
141 00:22:33.520 ⇒ 00:22:35.380 Robert Tseng: I… I hear that.
142 00:22:35.380 ⇒ 00:22:47.309 Greg Stoutenburg: Yeah, Jasmine had some good ideas as well around just, like, enhancing our dashboards, providing additional context, whereas right now they’re mostly, like, sheets of numbers and graphs. Yeah. So yeah, that seems like it’s its own workstream for her.
143 00:22:47.310 ⇒ 00:22:47.920 Robert Tseng: Okay.
144 00:22:48.780 ⇒ 00:22:59.659 Robert Tseng: Cool. Well then, Omni, I think, is pretty much… I’m just gonna delete this. It’s not really, like… we don’t have any of the net… I mean, there’s gonna be net new stuff to build, but, like, that itself…
145 00:23:00.120 ⇒ 00:23:06.220 Robert Tseng: It’ll just probably be, like, an appendage to one of these other ones, so… I’m gonna take that out.
146 00:23:06.470 ⇒ 00:23:12.010 Robert Tseng: So, on the finance side, we were talking about reporting accuracy.
147 00:23:12.400 ⇒ 00:23:14.539 Robert Tseng: I kind of feel like this is…
148 00:23:15.070 ⇒ 00:23:18.549 Robert Tseng: I’m not really sure how this is different from the first one.
149 00:23:19.530 ⇒ 00:23:28.870 Robert Tseng: I feel like if you do the first one, you should probably get the second one, but… Nope.
150 00:23:29.070 ⇒ 00:23:32.209 Robert Tseng: Oh, okay, actually, I understand.
151 00:23:32.840 ⇒ 00:23:37.499 Robert Tseng: This, well, this is just focused on affiliates, but then this is, like, just making sure that
152 00:23:38.140 ⇒ 00:23:41.550 Robert Tseng: Reports are accurate across, like, these three different
153 00:23:42.430 ⇒ 00:23:47.130 Robert Tseng: Ways that they consume data, which… is not…
154 00:23:49.100 ⇒ 00:23:59.419 Robert Tseng: I… well, this is an impossible task, they’re not gonna match. North Beam will never match our BI, and Everflow is like, you’re fine as it never will match. So, actually, I think I’m gonna probably…
155 00:23:59.570 ⇒ 00:24:02.479 Robert Tseng: move this to aspirational. Like, it’s like a…
156 00:24:02.710 ⇒ 00:24:05.020 Robert Tseng: It said, I don’t think this will ever happen.
157 00:24:05.210 ⇒ 00:24:08.370 Robert Tseng: So, I’m gonna take that, take that out.
158 00:24:10.700 ⇒ 00:24:26.550 Robert Tseng: So, this one is actually related to the AI one. I consider it a data task, because this won’t only be Pranav working on stuff. Like, I think as far as building pipelines, this will probably involve the DEs. So, I think we can skip both.
159 00:24:27.620 ⇒ 00:24:44.290 Robert Tseng: And they all… they do want to, like, do some sort of consolidation of data tooling this quarter. I mean, those of you that have been on it long enough, you know, they use Corrals and OD, GHL. We’ve already been building something custom for them, and…
160 00:24:44.370 ⇒ 00:24:53.099 Robert Tseng: I guess they would like to get off Corral by the end of the quarter is really the, is really the main thing here. It’s… I don’t consider this a huge…
161 00:24:53.570 ⇒ 00:24:55.280 Robert Tseng: It’s not that big, like, it’s…
162 00:24:55.610 ⇒ 00:25:10.659 Robert Tseng: I mean, maybe save them, like, I don’t know, 5 grand a month or something, but it’s not something I really want to, like, focus on with them, because I don’t think it’s that high impact, but I will leave it here just to kind of acknowledge it. But I think this is really just, like, a sprint of work, so…
163 00:25:10.660 ⇒ 00:25:20.080 Robert Tseng: Anyway, I think this… this will end up… we’re… this will… once these are approved, they’re all gonna go in the CAM. They’re gonna be… B’s gonna help,
164 00:25:20.650 ⇒ 00:25:26.110 Robert Tseng: Kind of, plan out the roadmap here, but… Okay, so…
165 00:25:26.730 ⇒ 00:25:36.000 Robert Tseng: That’s what I have so far here. I’m gonna go… I mean, any… anything else that I’m missing for, like, what we need to put on for Q2?
166 00:25:37.310 ⇒ 00:25:47.739 Zoran Selinger: So you saw my message, maybe you saw my message in the channel, so I added a line, at the end, and we talked about this with Ryan, yeah.
167 00:25:48.180 ⇒ 00:25:53.080 Zoran Selinger: Yeah, exactly. So, see the marketing… marketing audiences engine?
168 00:25:53.980 ⇒ 00:25:54.320 Robert Tseng: Yeah.
169 00:25:54.320 ⇒ 00:25:58.669 Zoran Selinger: I think that’s a good candidate. We talked about this with Ryan.
170 00:25:59.270 ⇒ 00:26:05.360 Zoran Selinger: like I said, I’ve done this before, I can know what it needs to do,
171 00:26:06.490 ⇒ 00:26:16.689 Zoran Selinger: And it can really, it can really help with using audiences for all the vendors. It needs to be, basically needs to be easy for them to submit a request,
172 00:26:17.430 ⇒ 00:26:20.220 Zoran Selinger: And yeah, we,
173 00:26:21.000 ⇒ 00:26:34.819 Zoran Selinger: we build a model and give it to them. 48-hour turnaround is, I think, doable, but maybe ambitious. So that can be, obviously, that can be adjusted.
174 00:26:35.970 ⇒ 00:26:36.630 Robert Tseng: Okay.
175 00:26:37.840 ⇒ 00:26:43.839 Zoran Selinger: Yeah, I mean, see, have a look, read the blog post, if you want, and yeah.
176 00:26:44.040 ⇒ 00:26:46.910 Zoran Selinger: I’m interested to… to hear what you, what you think.
177 00:26:47.540 ⇒ 00:26:48.380 Robert Tseng: Okay.
178 00:26:48.970 ⇒ 00:26:57.950 Zoran Selinger: Yeah, I thought initially, you remember from the call, I asked Ryan if we, if he thinks they will use it, and…
179 00:26:57.950 ⇒ 00:27:10.479 Zoran Selinger: I think something… you said something similar. You guys seem to think that if we do… if we build it, they will use it, even though they do… they kind of need a little bit more guidance, it seems.
180 00:27:10.480 ⇒ 00:27:10.820 Robert Tseng: Yeah.
181 00:27:10.820 ⇒ 00:27:14.669 Zoran Selinger: So if we give this to them, they might use it.
182 00:27:17.680 ⇒ 00:27:18.670 Robert Tseng: Okay, I’ll.
183 00:27:18.670 ⇒ 00:27:23.010 Zoran Selinger: I know Ryan will be… will be for this, for sure. Yeah. Yeah.
184 00:27:25.480 ⇒ 00:27:29.479 Robert Tseng: Okay, so, I mean, well, I guess on that note, like,
185 00:27:31.010 ⇒ 00:27:43.869 Robert Tseng: Do… did… did Mitesh or Ryan follow up on, like, do they want more, like, marketing analyst time? Like, obviously, Zion, like, I don’t want you to be spending all your time on this, so I want to see if, like.
186 00:27:44.670 ⇒ 00:27:48.100 Robert Tseng: Are we basically going to change
187 00:27:48.760 ⇒ 00:27:54.089 Robert Tseng: Change things up and move analysts’ time to marketing more.
188 00:27:55.940 ⇒ 00:27:56.580 Robert Tseng: So, like.
189 00:27:56.580 ⇒ 00:27:57.070 Zoran Selinger: I have more.
190 00:27:57.070 ⇒ 00:28:13.889 Robert Tseng: We had, like, some… we had the ops stuff going on. I don’t think it really, like, got to a conclusion, so… I mean, I… if that’s what they want, then I will… I can… I’m basically gonna cut the ops stuff, and I’m gonna move… move everything back into marketing.
191 00:28:15.710 ⇒ 00:28:18.930 Zoran Selinger: Il… Let’s…
192 00:28:19.370 ⇒ 00:28:26.610 Zoran Selinger: Let us give you the answer. We have a call with Mitesh a little bit later. Greg, are you gonna be on that call?
193 00:28:27.510 ⇒ 00:28:30.679 Greg Stoutenburg: I have a conflict with,
194 00:28:31.080 ⇒ 00:28:33.760 Greg Stoutenburg: Yeah, I’ve… I have a conflict. I don’t…
195 00:28:34.080 ⇒ 00:28:38.819 Greg Stoutenburg: I don’t know that I really have anything I need to tell Mitesh,
196 00:28:39.440 ⇒ 00:28:51.179 Greg Stoutenburg: I think… and actually, this is relevant to, this scoping out, Robert. There is… there is still one need with getting mixed panel data coming in from, EdenRx.
197 00:28:51.450 ⇒ 00:28:59.749 Greg Stoutenburg: But I don’t think it constitutes a separate workstream, just, like, it’s something that I think we need to finish. That’s pretty important for Ryan.
198 00:29:00.540 ⇒ 00:29:01.230 Robert Tseng: Okay.
199 00:29:01.750 ⇒ 00:29:05.989 Robert Tseng: Yeah, I mean, I would tack that onto this scope here, which…
200 00:29:06.470 ⇒ 00:29:07.250 Greg Stoutenburg: Yeah, fair.
201 00:29:07.920 ⇒ 00:29:18.310 Robert Tseng: Okay. Yeah, I know I’m not talking about, like, the project or ticket level on this call, just because, like, I mean, that’s… I probably will do that starting tomorrow, but I just want to say…
202 00:29:18.540 ⇒ 00:29:22.479 Robert Tseng: So, since we’re all here, this is, like, kind of lock this in. So…
203 00:29:22.480 ⇒ 00:29:22.830 Greg Stoutenburg: Yeah, I just want.
204 00:29:22.830 ⇒ 00:29:25.309 Robert Tseng: I guess for the remaining few minutes, like.
205 00:29:26.660 ⇒ 00:29:31.939 Robert Tseng: I mean, this may change, but I just, you know, right now, this is what it’s looking like.
206 00:29:37.250 ⇒ 00:29:41.759 Robert Tseng: Anomaly detection for any… this is also, like, a data platform thing.
207 00:29:42.040 ⇒ 00:29:46.770 Robert Tseng: Which… Would probably be in… under a wage.
208 00:29:46.950 ⇒ 00:29:54.120 Robert Tseng: I just don’t think that Awish has all of this time. And, these are, like, 4 very separate things.
209 00:29:54.320 ⇒ 00:29:57.259 Robert Tseng: So I feel like we’re gonna get jammed here.
210 00:29:57.590 ⇒ 00:30:14.270 Robert Tseng: But yeah, this is, like, a significant shift. Like, last quarter, there was, like, almost, like, Wish had, like, one… one work stream, and, like, I think of a show, so he barely spent any time on this, but this is significantly more DE work, which means that other stuff needs to slow down.
211 00:30:14.900 ⇒ 00:30:20.170 Robert Tseng: And if something were to slow down, then I’d probably pull, like,
212 00:30:21.000 ⇒ 00:30:25.210 Robert Tseng: Well, yeah, I mean, I just… I don’t know the answer right now.
213 00:30:27.340 ⇒ 00:30:39.890 Robert Tseng: Okay, I guess, like, we don’t have to make this decision on this call. I just have to think about it more. I’m gonna go back, look at pretty much the allocations we had set out, like, how did it actually go? I’m not quite sure how the
214 00:30:40.340 ⇒ 00:30:52.949 Robert Tseng: tickets and hours, like, ended up shaking out. So, this may be something that I can just work on with B separately. It doesn’t have to involve these guys. But, you know, first pass, like, this is what it looks like. So, I’m gonna…
215 00:30:53.530 ⇒ 00:31:08.039 Robert Tseng: If there’s anything else on… that you would want to make a case for on things that your name is tied to, just drop a comment or make a change there. Otherwise, I’m basically gonna start to bring this in by the end of day into the deck that I started to put together.
216 00:31:08.150 ⇒ 00:31:14.990 Robert Tseng: So, I’m gonna jump to this deck. Each of these slides is really just a paste in of last quarters.
217 00:31:15.120 ⇒ 00:31:24.920 Robert Tseng: OKR, and then, like, I… I mean, it’s a templated slide. So, I built mine, just a few minutes, just to give you guys a sense of, like.
218 00:31:24.940 ⇒ 00:31:40.710 Robert Tseng: These are the two artifacts I produce for them. I do weekly, kind of, business review updates via Slack, but I haven’t been running reviews with them in meetings. And then I’m calling out some of, like, the key insights that I think are relevant for them based on my conversations. So.
219 00:31:40.710 ⇒ 00:31:46.029 Robert Tseng: I think for… I’ve tagged you… if I’ve tagged you in a slide here, I kinda…
220 00:31:46.070 ⇒ 00:31:50.649 Robert Tseng: I don’t think you need to use the same structure that I did, but, like, at least
221 00:31:50.800 ⇒ 00:32:09.170 Robert Tseng: like, kind of create something like this just to recap your slide, right? And, if you need more context, we already discussed it last week in the roadmap call, so that might give you some help, but would appreciate if you built this slide by the end of the day. I think
222 00:32:09.360 ⇒ 00:32:11.459 Robert Tseng: I already had a tag to everybody.
223 00:32:12.400 ⇒ 00:32:14.539 Robert Tseng: Is that… is that clear?
224 00:32:17.910 ⇒ 00:32:18.460 Zoran Selinger: Yep.
225 00:32:18.970 ⇒ 00:32:19.610 Robert Tseng: Okay.
226 00:32:20.290 ⇒ 00:32:26.870 Robert Tseng: Yeah, everything else, I will… I will also address, kind of, like, which OKRs we didn’t.
227 00:32:26.930 ⇒ 00:32:37.859 Robert Tseng: accomplished, the ones that are in the aspirational, just… I think these are just good talking points on, like, hey, these are all the things we thought about, we didn’t actually work on them. Like, if they decide that they want to pull it into the quarter, then we can
228 00:32:37.860 ⇒ 00:32:49.480 Robert Tseng: I may get a… may give you that answer by the end of the week, but, that, and then I’m gonna take our proposed OKRs, and I’m gonna basically drop them here. So, this is how I think the…
229 00:32:49.590 ⇒ 00:32:53.659 Robert Tseng: By, like, how the ELT check-in is gonna go on Wednesday.
230 00:32:57.980 ⇒ 00:33:11.289 Robert Tseng: Cool. Yeah, I guess that’s all I had to just kind of make sure we were on the same page on… I can stick around for a few minutes, any… any other questions? I know a lot of this is pretty high level, but,
231 00:33:11.390 ⇒ 00:33:18.270 Robert Tseng: yeah, hopefully this is a kind of a one-and-done conversation, like, I’m ready to kind of finish the deck and be… move on from this.
232 00:33:20.270 ⇒ 00:33:27.749 Greg Stoutenburg: I’ll touch up my things after this call. One quick question, since we’re on. I have the invite for Wednesday. Should I be on that call?
233 00:33:28.750 ⇒ 00:33:31.309 Robert Tseng: Yeah, I think you should.
234 00:33:31.920 ⇒ 00:33:32.610 Greg Stoutenburg: Okay.
235 00:33:32.970 ⇒ 00:33:33.540 Robert Tseng: Yeah.
236 00:33:36.220 ⇒ 00:33:36.830 Greg Stoutenburg: Cool.
237 00:33:37.420 ⇒ 00:33:38.340 Greg Stoutenburg: Will do.
238 00:33:41.240 ⇒ 00:33:42.100 Greg Stoutenburg: Right.
239 00:33:42.210 ⇒ 00:33:43.340 Greg Stoutenburg: Oh. Okay.
240 00:33:43.340 ⇒ 00:33:44.500 Robert Tseng: Cool. Thanks, everyone.
241 00:33:44.880 ⇒ 00:33:45.570 Greg Stoutenburg: Nope.