Meeting Title: Element Omni Roadmap and Default Sync Date: 2026-03-18 Meeting participants: Greg Stoutenburg, Brylle Girang
WEBVTT
1 00:00:28.500 ⇒ 00:00:29.100 Greg Stoutenburg: Hey, B!
2 00:00:30.660 ⇒ 00:00:31.510 Greg Stoutenburg: Hey.
3 00:00:32.240 ⇒ 00:00:33.530 Brylle Girang: Crazy week.
4 00:00:34.920 ⇒ 00:00:39.749 Brylle Girang: You’re back! Glad to see that you’re safe. So, did you…
5 00:00:39.880 ⇒ 00:00:42.630 Brylle Girang: Did you drive the car, or were you…
6 00:00:43.020 ⇒ 00:00:53.470 Greg Stoutenburg: I drove, yeah. So, so what happened is, the whole eastern part of the U.S. got hit with this big winter storm, and some places had it a lot worse than others.
7 00:00:53.480 ⇒ 00:01:05.180 Greg Stoutenburg: We were in Tampa, Florida, or near Tampa, Florida, and flew out of Harrisburg, Pennsylvania. On the day of the storm, both Harrisburg and Tampa got hit pretty hard.
8 00:01:05.340 ⇒ 00:01:12.130 Greg Stoutenburg: And so, first our flight was delayed, like, 4 hours, so we were gonna be getting in late Monday night anyway, not the end of the world.
9 00:01:12.500 ⇒ 00:01:23.140 Greg Stoutenburg: Then they canceled it. Now, the problem is that we flew on an airline that only has, like, 2 flights out of that area, back to our area, per week.
10 00:01:23.450 ⇒ 00:01:37.410 Greg Stoutenburg: So the next opportunity was going to be Friday. So, like, and already, like, my girlfriend and her kids, like, they have things that… planned, like, one of them has, like, a tournament. We were like, okay, so Friday is out of the question. So I was like, so what do we do?
11 00:01:37.430 ⇒ 00:01:49.719 Greg Stoutenburg: So, we spent, like, just hours. Monday night was all about trying to figure out what else to do. Spent hours, like, looking for alternative bookings. There’s just no airlines, no airlines, no airlines. Or it’s, like.
12 00:01:49.720 ⇒ 00:01:58.069 Greg Stoutenburg: $10,000. You know, some huge amount of money. No rental cars, either. Like, we couldn’t find places that would let us rent a car out of state, so…
13 00:01:58.100 ⇒ 00:02:03.790 Greg Stoutenburg: Then Tuesday morning, my girlfriend checked one more place, and we were able to find…
14 00:02:03.880 ⇒ 00:02:09.490 Greg Stoutenburg: It was quite expensive, but we were able to find one car that we could rent at noon on…
15 00:02:09.590 ⇒ 00:02:10.780 Greg Stoutenburg: Tuesday.
16 00:02:10.919 ⇒ 00:02:15.190 Greg Stoutenburg: So, yeah, woke up at, like, 6 on Tuesday.
17 00:02:15.550 ⇒ 00:02:24.570 Greg Stoutenburg: drove an hour, took an Uber for, like, an hour, to where that car was, then drove that car a thousand miles to Baltimore.
18 00:02:24.790 ⇒ 00:02:36.590 Greg Stoutenburg: Then got a car from Baltimore to here, another hour and a half away. So, in total, I was in motion from about 8 AM yesterday until…
19 00:02:36.760 ⇒ 00:02:48.169 Greg Stoutenburg: 8 till 11, so 12, 15 hours, and then this morning from 5 until about 12. So, like, 23 hours in the last day.
20 00:02:48.170 ⇒ 00:02:49.170 Brylle Girang: Oh my gosh.
21 00:02:49.170 ⇒ 00:02:51.900 Greg Stoutenburg: In motion. In motion by Carl, yeah.
22 00:02:51.900 ⇒ 00:02:55.509 Brylle Girang: And you’re still drinking… you’re still drinking coffee right now?
23 00:02:55.510 ⇒ 00:03:00.700 Greg Stoutenburg: This is coffee. This is coffee. I closed my eyes for about 15 minutes, and
24 00:03:01.150 ⇒ 00:03:03.410 Greg Stoutenburg: And now I’m on, because we’ve got clients to serve.
25 00:03:05.960 ⇒ 00:03:09.269 Brylle Girang: That’s crazy, I’m really thankful that you’re safe, though, so…
26 00:03:09.410 ⇒ 00:03:09.910 Greg Stoutenburg: Yeah, thanks.
27 00:03:09.910 ⇒ 00:03:11.149 Brylle Girang: That’s what’s expected.
28 00:03:11.310 ⇒ 00:03:22.400 Greg Stoutenburg: it’s not my preferred way to travel. Like, I’m okay driving far, but, you know, there is such a thing as safety, it’s not… it’s not very safe to go, 80 miles per hour for an entire day straight.
29 00:03:22.400 ⇒ 00:03:27.450 Brylle Girang: Exactly, exactly. And you’re the only driver in the family, so that’s awesome.
30 00:03:27.450 ⇒ 00:03:32.619 Greg Stoutenburg: Exactly, yeah. Yeah, yeah. And she was able… she took a few hours, but she got tired before I did.
31 00:03:32.880 ⇒ 00:03:33.380 Brylle Girang: -Oh.
32 00:03:33.380 ⇒ 00:03:38.000 Greg Stoutenburg: So, yeah, I mean, maybe I got confused. I thought that I saw…
33 00:03:38.140 ⇒ 00:03:46.300 Greg Stoutenburg: that you had put time on my 4PM, But maybe that’s… No.
34 00:03:47.190 ⇒ 00:03:49.459 Brylle Girang: Oh, I moved that. Talk about, yeah.
35 00:03:49.460 ⇒ 00:03:52.839 Greg Stoutenburg: Yeah, we needed to talk about default, so that’s what I thought we were gonna talk about.
36 00:03:55.300 ⇒ 00:04:03.250 Brylle Girang: Yeah, we’re going to talk about default later. That’s 4PM Eastern. Oh, sorry, that’s 5 p.m. Eastern. Does that…
37 00:04:04.050 ⇒ 00:04:07.390 Greg Stoutenburg: Oh, yeah, can we… can we do that now instead?
38 00:04:07.840 ⇒ 00:04:09.140 Greg Stoutenburg: If that’s possible?
39 00:04:11.290 ⇒ 00:04:15.890 Brylle Girang: Yeah, okay, but before that, do you want us to, like, go through the Element Omni stuff first?
40 00:04:16.640 ⇒ 00:04:21.459 Greg Stoutenburg: Sure, yeah, let’s do that. I see that there’s a call in a half an hour.
41 00:04:21.779 ⇒ 00:04:28.920 Greg Stoutenburg: on Element Omni Roadmap, so… yeah. Sure, yeah, maybe you can get me caught up there, and then we can switch to default.
42 00:04:28.920 ⇒ 00:04:29.480 Brylle Girang: Yeah.
43 00:04:29.860 ⇒ 00:04:44.810 Brylle Girang: Yeah, sure. So, this is the Gantt that I have built based on the SOWs. Put them initially took over, like, the first phases, just so that we can get something out to Shivani, since Shivani is… is with
44 00:04:44.880 ⇒ 00:04:55.470 Brylle Girang: her team, and she’s trying to, like, convince everyone in element to just go ahead with us. That’s why we’re getting pretty aggressive here.
45 00:04:55.690 ⇒ 00:05:08.920 Brylle Girang: So we moved to linear from Instagant, and that’s one of the biggest changes here, that’s why I’m showing you a linear Gantt. But for now, I just want your confirmation if this is… this looks accurate, that this is divided into three phases.
46 00:05:09.060 ⇒ 00:05:19.879 Brylle Girang: First one would be the scoping, the sec… the second one would be the pilot, and then the third one will be the accelerator and handoff. And then, I just added some milestones here.
47 00:05:20.300 ⇒ 00:05:28.900 Brylle Girang: Only pilot would be live by, say, March 25. You can double-check if the timelines do not match, but…
48 00:05:29.720 ⇒ 00:05:31.689 Brylle Girang: Anything else that I’m missing here?
49 00:05:32.060 ⇒ 00:05:44.929 Greg Stoutenburg: Yeah, I just want to clarify that, so, in the doc that we’ve been using, sort of, as the master doc here, it refer… it says accelerator, but it refers to it as a pilot. So,
50 00:05:44.930 ⇒ 00:05:52.599 Greg Stoutenburg: I want to make sure that we’re talking about the same project. It seems like maybe, in linear, we’re calling the same thing two different things, so…
51 00:05:58.970 ⇒ 00:06:05.100 Brylle Girang: Okay, yeah, oh, that’s something that… I got confused now.
52 00:06:05.720 ⇒ 00:06:12.979 Brylle Girang: But yeah, I think it’s because option one is, like, a pilot first, and then accelerate. That’s what…
53 00:06:13.510 ⇒ 00:06:17.280 Brylle Girang: So, I guess we just need to… I just need to, like, change the
54 00:06:17.720 ⇒ 00:06:21.619 Brylle Girang: Yeah. The initiative’s name to just Omni, and not Accelerator.
55 00:06:22.000 ⇒ 00:06:28.119 Greg Stoutenburg: I think we maybe just, yeah, I think maybe we just call it, you know, Element Omni Plan, or something like that. Yeah.
56 00:06:28.640 ⇒ 00:06:29.530 Greg Stoutenburg: So… Gotcha.
57 00:06:29.530 ⇒ 00:06:30.030 Brylle Girang: Gotcha.
58 00:06:30.180 ⇒ 00:06:41.330 Greg Stoutenburg: Here, and I can see why that would be confusing, right? I mean, sometimes we just try to use words that sound, you know, cool. But accelerator, so that’s the dock, and then we say, 1-2 month pilot.
59 00:06:41.590 ⇒ 00:06:54.410 Greg Stoutenburg: Followed by expansion aligned to, the revenue… revenue chan- revenue plan. So, okay. Basically, the idea is, for this brief pilot, we would focus on…
60 00:06:56.010 ⇒ 00:07:07.139 Greg Stoutenburg: pilot domain, so wholesaler unified revenue, and we’ve clarified that, at least when I… the last time I was talking to them, you know, synchronously, was last Wednesday.
61 00:07:07.390 ⇒ 00:07:18.710 Greg Stoutenburg: that we would do wholesale and retail. Those would be the marks that we’d start with. We’d build topics there, and I see that Amber’s built some dashboards already. And then, so that’s… that’s that.
62 00:07:18.990 ⇒ 00:07:23.680 Greg Stoutenburg: And then, the recommendation is, this pilot…
63 00:07:24.280 ⇒ 00:07:31.710 Greg Stoutenburg: And then it says accelerator, so there it does look like it’s treating them separately. But really, what that means is just put more stuff in.
64 00:07:31.990 ⇒ 00:07:32.839 Greg Stoutenburg: you know.
65 00:07:32.990 ⇒ 00:07:33.320 Brylle Girang: Okay.
66 00:07:33.320 ⇒ 00:07:36.569 Greg Stoutenburg: bring in the rest of their data. So,
67 00:07:37.400 ⇒ 00:07:41.330 Greg Stoutenburg: Yeah, so I think… I think it’s okay to call them
68 00:07:41.430 ⇒ 00:07:47.659 Greg Stoutenburg: two different things, as long as we’re straight on what we mean. Like, basically, we’re gonna dip our toe in the Omni waters to begin.
69 00:07:50.350 ⇒ 00:07:51.340 Brylle Girang: Perfect, gotcha.
70 00:07:51.560 ⇒ 00:08:06.170 Brylle Girang: Okay, so I think this looks accurate. Pilot would involve wholesale plus retail. I think the short chunk would be building the dashboards, and then a bigger chunk for that would be, like, training the element team to use those dashboards, right?
71 00:08:06.170 ⇒ 00:08:06.510 Greg Stoutenburg: Yes.
72 00:08:06.510 ⇒ 00:08:15.329 Brylle Girang: And then, the second piece of it, I’m going to call it expansion moving forward. I think that that fits the term better. Yeah, I think that’s good.
73 00:08:15.520 ⇒ 00:08:20.889 Brylle Girang: Second part would be expansion, and then just us giving Omni to Element for them to…
74 00:08:21.450 ⇒ 00:08:24.479 Brylle Girang: Yeah. Okay. Yeah, so…
75 00:08:24.820 ⇒ 00:08:32.950 Greg Stoutenburg: Let me just take a look, then. What we’re calling the pilot, can you break out the issues tied to that milestone?
76 00:08:33.240 ⇒ 00:08:34.970 Greg Stoutenburg: Yes. And show them in the Gantt?
77 00:08:36.299 ⇒ 00:08:41.719 Brylle Girang: Oh, so that’s a problem with linear. We actually can’t, like, show the Gantt and the issues.
78 00:08:41.969 ⇒ 00:08:48.709 Brylle Girang: At once, but… What we can do is see the individual issues per milestone.
79 00:08:48.970 ⇒ 00:08:49.780 Greg Stoutenburg: Hmm, yeah.
80 00:08:49.780 ⇒ 00:08:52.550 Brylle Girang: And maybe this would be a better way to…
81 00:08:53.270 ⇒ 00:08:53.720 Greg Stoutenburg: Yeah.
82 00:08:53.720 ⇒ 00:08:58.319 Brylle Girang: this out. Let me see… Let’s try project.
83 00:08:58.990 ⇒ 00:09:02.750 Greg Stoutenburg: They won’t let you, like, expand a milestone, you can only see the milestones.
84 00:09:02.750 ⇒ 00:09:03.450 Brylle Girang: Yeah.
85 00:09:03.970 ⇒ 00:09:06.609 Brylle Girang: Exactly. That’s not… yeah.
86 00:09:06.610 ⇒ 00:09:09.469 Greg Stoutenburg: That’s not very… client, I think.
87 00:09:10.230 ⇒ 00:09:12.890 Brylle Girang: Yeah, we’re not going to share this with the client, though, so…
88 00:09:12.890 ⇒ 00:09:31.169 Greg Stoutenburg: Okay, okay. Okay, that’s good clarification, too, because Udam commented to me, I said, hey, let’s make a… I want to make an Instagram for this, and he said we’re going to rely on linear for that. And so I’m glad we clarified that, because my thought was like, let’s just use linear and take a screenshot and show it to the client. Hey, here’s what we’re going to do. But if we can’t really show that to them, then that won’t work.
89 00:09:32.180 ⇒ 00:09:42.750 Brylle Girang: Yeah, that won’t work. So, yeah, also, I think this is going to be a better way to say it internally. You have here… yeah, so Omnipilot would be…
90 00:09:43.080 ⇒ 00:09:43.929 Greg Stoutenburg: Yeah, the middle one there.
91 00:09:43.930 ⇒ 00:09:46.600 Brylle Girang: You can… you can see the milestones here.
92 00:09:47.330 ⇒ 00:09:55.290 Brylle Girang: the right side, so… The initial topics, Amber, is on this, the wholesale and retail dashboards.
93 00:09:55.760 ⇒ 00:09:56.380 Greg Stoutenburg: Okay.
94 00:09:56.380 ⇒ 00:09:58.329 Brylle Girang: The other polished stuff.
95 00:09:59.160 ⇒ 00:10:00.790 Greg Stoutenburg: Yep. Okay.
96 00:10:01.820 ⇒ 00:10:02.400 Greg Stoutenburg: Okay.
97 00:10:02.400 ⇒ 00:10:03.580 Brylle Girang: expansion.
98 00:10:05.310 ⇒ 00:10:06.180 Brylle Girang: Yup.
99 00:10:07.040 ⇒ 00:10:12.419 Greg Stoutenburg: Yeah, for the expansion, we need to do more work on that, but, like, basically it’s gonna be… yeah, it’s expanding domains and adding topics.
100 00:10:12.670 ⇒ 00:10:16.869 Greg Stoutenburg: And that’s one issue that’s gonna eventually cover, you know…
101 00:10:16.980 ⇒ 00:10:22.030 Greg Stoutenburg: 12 issues, or 20 issues, or something like that. You know, build a dashboard for this, build a dashboard for that.
102 00:10:22.290 ⇒ 00:10:23.290 Greg Stoutenburg: And so on.
103 00:10:24.640 ⇒ 00:10:26.569 Brylle Girang: Okay, gotcha, gotcha.
104 00:10:28.980 ⇒ 00:10:33.569 Brylle Girang: Alright, I think this is… do you think that this is good enough for later discussion?
105 00:10:34.280 ⇒ 00:10:39.680 Greg Stoutenburg: I think… so… Let’s see, Robert set this up.
106 00:10:41.330 ⇒ 00:10:52.240 Brylle Girang: Yeah, and I guess, also, one thing that we need to clarify is who’s going to own this. I think Otem just took it over temporarily, but Otem wants to totally get off this project, so…
107 00:10:52.240 ⇒ 00:10:52.960 Greg Stoutenburg: Yeah.
108 00:10:52.960 ⇒ 00:10:59.689 Brylle Girang: One good clarification point later would be when can we start owning this project?
109 00:10:59.690 ⇒ 00:11:14.040 Greg Stoutenburg: Yeah, the plan had been for me to do this, and so I kicked it off with Shivani last Wednesday, had the initial work in place, and then, you know, I had 3 days I planned to be off, and then, you know, one and a half that I didn’t, so,
110 00:11:14.040 ⇒ 00:11:23.590 Greg Stoutenburg: you know, that’s why we’ve had to play a little bit of catch-up here, but yeah, the goal will be… I mean, unless something has changed and you, Tom, or Robert, say, hey, let’s move things around, then the plan will be for me to own this.
111 00:11:24.840 ⇒ 00:11:33.660 Greg Stoutenburg: Yeah. I think this looks good, then, for Foundation and Pilot, Omnipilot, first value,
112 00:11:34.850 ⇒ 00:11:37.739 Greg Stoutenburg: Okay, yeah, that’s the scope, just the very initial work.
113 00:11:43.200 ⇒ 00:11:45.589 Greg Stoutenburg: Yeah. Yeah, I think this works.
114 00:11:46.880 ⇒ 00:11:48.200 Greg Stoutenburg: Yeah, okay.
115 00:11:48.960 ⇒ 00:11:52.859 Greg Stoutenburg: Good. Okay. I think we can talk about that in, you know, 20 minutes here.
116 00:11:53.840 ⇒ 00:11:56.670 Brylle Girang: Alright, perfect. Yeah, so for default,
117 00:11:56.990 ⇒ 00:12:14.399 Brylle Girang: I think the main problem that we’re encountering right now are… can be divided into, like, two main parts. Yeah. And this mostly revolves around communication. The first problem is that we’re building, like, lots of stuff. We’re making really solid progress day by day for default.
118 00:12:14.400 ⇒ 00:12:17.320 Brylle Girang: And then the client doesn’t see anything about it.
119 00:12:17.330 ⇒ 00:12:25.240 Brylle Girang: You know, Mustafa and Demi has been sending these messages to our internal channel, and then if you’re not here, the client don’t see it.
120 00:12:25.510 ⇒ 00:12:25.890 Greg Stoutenburg: Got it.
121 00:12:25.890 ⇒ 00:12:35.160 Brylle Girang: So, right now, the client’s perspective is that we’re doing things for them, like, one day every week, because we’re not sharing them.
122 00:12:35.220 ⇒ 00:12:47.400 Brylle Girang: progress as we go along, right? Yep. So, our main ask here is really to improve our communication and our transparency, and we want to see you empower Mustafa and Demi to
123 00:12:49.970 ⇒ 00:12:58.429 Brylle Girang: how do you call this? Be more confident, be more professional when it comes to communicating with the client, because I also don’t think that you should do all the talking.
124 00:12:58.870 ⇒ 00:13:03.929 Greg Stoutenburg: I agree with that, so yeah, this is good, and… sorry, I don’t want to interrupt. Yeah, go ahead and finish, and then I’ll…
125 00:13:03.930 ⇒ 00:13:05.030 Brylle Girang: No worries, yeah.
126 00:13:05.160 ⇒ 00:13:14.539 Brylle Girang: I don’t think you should do all the talking. I think, you know, they’re adults enough to know how to share progress, and how to share the stuff that they’re building.
127 00:13:15.450 ⇒ 00:13:28.050 Brylle Girang: with at the same time sounding, you know, professional and something really client-oriented. That problem specifically, you know, bloomed when you were out last week, and then.
128 00:13:28.050 ⇒ 00:13:28.550 Greg Stoutenburg: Yup.
129 00:13:28.550 ⇒ 00:13:39.550 Brylle Girang: Mustafa has been sending updates internally, the client has not… has not seen those updates, and then we had to push Mustafa through lots of messages just to share that update to the client.
130 00:13:39.930 ⇒ 00:13:41.509 Greg Stoutenburg: Okay. Got it.
131 00:13:41.620 ⇒ 00:13:42.480 Greg Stoutenburg: Yeah. Okay.
132 00:13:42.480 ⇒ 00:13:48.889 Brylle Girang: So, main thing here is, Greg, we want to see you, like, empower your team, especially Dam and Mustafa, when it comes to
133 00:13:49.030 ⇒ 00:13:59.840 Brylle Girang: sharing updates to the client, and sharing updates to you, so that you can also, you know, get a glimpse of it, see if it works, and then share it to the client. Yeah. So that’s the first main thing.
134 00:14:00.660 ⇒ 00:14:01.350 Greg Stoutenburg: Okay.
135 00:14:01.600 ⇒ 00:14:13.150 Greg Stoutenburg: Yeah, heard, and, yeah, I think it was, it was just very shortly before I was away that, Bhutam shared, like, you know, sort of, like, revised vision for the CSO role.
136 00:14:13.150 ⇒ 00:14:22.440 Greg Stoutenburg: one CSO, like, per client, in this way. And so, one of the things that I was thinking is, with me taking over as CSO for default.
137 00:14:25.380 ⇒ 00:14:37.610 Greg Stoutenburg: even before we had this conversation we’re having now, is to just sort of reframe a little bit the way that I handle our internal syncs, because, you know, like, some clients, like Eden has so many work streams, you know, we have a daily sync brief.
138 00:14:37.610 ⇒ 00:14:37.940 Brylle Girang: Yeah.
139 00:14:38.320 ⇒ 00:14:51.130 Greg Stoutenburg: Default doesn’t need that, but, I think maybe, like, even just a twice-a-week check-in, and then, like, a daily, like, you know, at least in the internal channel, tell us what you did. If there’s something that we can tell the client is done.
140 00:14:51.310 ⇒ 00:14:53.410 Greg Stoutenburg: We tell them that it’s done when it’s done.
141 00:14:53.620 ⇒ 00:15:07.119 Greg Stoutenburg: You know, in addition to… in addition to, what I’m saying. But I’ll… I’ll outline that in more detail and say, you know, hey guys, this is sort of… this will be a work in progress, but let’s, let’s change the way that we communicate with the client.
142 00:15:07.540 ⇒ 00:15:08.510 Greg Stoutenburg: And run our delivery.
143 00:15:08.510 ⇒ 00:15:09.240 Brylle Girang: Yeah, yeah.
144 00:15:10.260 ⇒ 00:15:10.770 Greg Stoutenburg: Yep.
145 00:15:10.770 ⇒ 00:15:30.579 Brylle Girang: Okay, perfect. And then the second stuff, the second main thing is, when it comes to, like, organization and, like, alignment with the client, if you backread the messages within the default channel, one thing that stood out there is that we are not even aligned with the client on the metrics that we will be
146 00:15:30.900 ⇒ 00:15:35.610 Brylle Girang: showing on the sources that we will be using. We created a whole
147 00:15:35.770 ⇒ 00:15:40.839 Brylle Girang: Dashboard, and then the client told us, hey, equal is not a good source of truth.
148 00:15:41.040 ⇒ 00:15:46.039 Brylle Girang: That was really… That was really dangerous, right? I heard.
149 00:15:46.040 ⇒ 00:15:46.420 Greg Stoutenburg: Yeah.
150 00:15:46.470 ⇒ 00:15:49.959 Brylle Girang: We built the dashboard. The client says, hey.
151 00:15:50.080 ⇒ 00:15:56.050 Brylle Girang: This is not a good data source, and the problem there is why we were not able to, like.
152 00:15:56.590 ⇒ 00:15:58.669 Brylle Girang: Get that information right away.
153 00:15:58.790 ⇒ 00:16:02.219 Greg Stoutenburg: Yeah, I don’t know why we didn’t do that. I didn’t know that. Yeah.
154 00:16:02.550 ⇒ 00:16:20.349 Brylle Girang: Exactly, so I think we need to do more… we need to be more aggressive when it comes to, like, the organizational stuff for default. We need to make sure that before we do anything, everything’s documented and everything’s, like, really clear. I know that Demi…
155 00:16:20.480 ⇒ 00:16:27.270 Brylle Girang: Demi has this, like, metric alignments milestone for each dashboard, and I’m not really sure
156 00:16:28.910 ⇒ 00:16:31.289 Brylle Girang: It was not even aligned, right?
157 00:16:31.290 ⇒ 00:16:41.429 Greg Stoutenburg: Okay, so, sorry, you… it paused for a second. So, he has a milestone that has that, like, as an issue in there, but you’re not sure if that’s actually being performed?
158 00:16:41.870 ⇒ 00:16:42.860 Greg Stoutenburg: You said?
159 00:16:42.860 ⇒ 00:16:57.029 Brylle Girang: Yes, exactly. So, the GAN that he showed me, he has this, like, metrics alignment every time that he creates dashboard, and then I’m not sure what happened there. If there was that milestone, if there was that step.
160 00:16:57.480 ⇒ 00:16:59.860 Brylle Girang: Why are the metrics not even aligned?
161 00:17:00.140 ⇒ 00:17:00.830 Greg Stoutenburg: Got it.
162 00:17:01.010 ⇒ 00:17:01.930 Brylle Girang: Yeah. That’s…
163 00:17:02.080 ⇒ 00:17:02.990 Greg Stoutenburg: Yeah.
164 00:17:02.990 ⇒ 00:17:17.070 Brylle Girang: And we don’t want the client to, like… we don’t want… we don’t want it to be, like, every time we create a dashboard, every time we show a dashboard, the client would be like, hey, this is not the proper source. That’s going to be really…
165 00:17:17.660 ⇒ 00:17:31.460 Greg Stoutenburg: That’s, that, yeah, that’s doing way too much, so, yeah, it seems maybe, and this is something I can chat with them about, it seems like maybe there’s a, you know, when working for a client, you kind of have to choose, how much am I gonna go, got it, I’ll run with that?
166 00:17:31.540 ⇒ 00:17:49.750 Greg Stoutenburg: here, it’s done. And how much are you gonna go, you know, ask a whole bunch of questions, ask a whole bunch of questions? And not so many that it… hopefully not so many that they think that they’re doing the work for you, but, you know, enough to really understand their… their needs. Yeah. Yeah, we’ll work on getting that right.
167 00:17:50.450 ⇒ 00:18:01.020 Brylle Girang: Yeah, I think it also… it is also connected to, like, the first main problem. If we could have just shared our progress as we have done it, then maybe we could have catched that error.
168 00:18:01.020 ⇒ 00:18:01.920 Greg Stoutenburg: Yeah.
169 00:18:01.920 ⇒ 00:18:02.920 Brylle Girang: beer, right?
170 00:18:02.920 ⇒ 00:18:09.000 Greg Stoutenburg: Yeah, and yeah, and like, not making excuses, my first meeting as CSO was,
171 00:18:09.220 ⇒ 00:18:15.519 Greg Stoutenburg: you know, it was like, here, the issue is that we don’t have the equals view, so I was like, okay.
172 00:18:16.000 ⇒ 00:18:21.730 Greg Stoutenburg: Yeah, okay. So, okay, yeah, that all sounds good.
173 00:18:22.680 ⇒ 00:18:26.990 Brylle Girang: Okay, yeah, so that’s what I wanted to talk to you about. I think…
174 00:18:27.110 ⇒ 00:18:32.009 Brylle Girang: The next time that we meet, maybe within this week or next week, we can talk about…
175 00:18:32.130 ⇒ 00:18:48.710 Brylle Girang: Eden stuff, if you’re also handling the mixed panel stuff there, but I think you need to confirm with Robert what the plans for that are. Yes. But yeah, default, Element, and then Eden. Those are the stuff that’s on your…
176 00:18:48.930 ⇒ 00:18:50.420 Brylle Girang: Back right now.
177 00:18:50.420 ⇒ 00:18:54.080 Greg Stoutenburg: Yeah, yeah, yeah. And, well, and Global VetLink as well, for this much.
178 00:18:54.080 ⇒ 00:18:55.049 Brylle Girang: Global Vettel, yeah.
179 00:18:55.050 ⇒ 00:19:11.180 Greg Stoutenburg: quarter project. So, yeah, and I had just done, I had just given the Eden ELT presentation, the bi-weekly, right before I left for, a couple days off. But yeah, definitely need to chat with Robert about.
180 00:19:11.620 ⇒ 00:19:24.820 Greg Stoutenburg: Yeah, I mean, really about what the work is there. The MixPanel thing has come up a couple times as the experimentation priority has shifted, so… yeah, kind of just need to understand what… what the direction will be there. I think…
181 00:19:27.020 ⇒ 00:19:35.210 Greg Stoutenburg: Let’s see… I’m talking with… Yeah, okay, you organize it. Eden Future Roadmap, okay.
182 00:19:35.320 ⇒ 00:19:38.100 Greg Stoutenburg: Looks like that’s… we’ll probably bring that up.
183 00:19:38.940 ⇒ 00:19:39.900 Greg Stoutenburg: Tomorrow.
184 00:19:41.250 ⇒ 00:19:42.760 Greg Stoutenburg: And tomorrow’s call.
185 00:19:45.090 ⇒ 00:19:46.080 Greg Stoutenburg: Okay.
186 00:19:47.180 ⇒ 00:19:48.200 Greg Stoutenburg: Sounds good.
187 00:19:49.310 ⇒ 00:19:50.660 Greg Stoutenburg: Oh, you’re muted.
188 00:19:50.990 ⇒ 00:19:53.370 Brylle Girang: Yeah, let me know if you need anything, Greg.
189 00:19:53.370 ⇒ 00:19:53.970 Greg Stoutenburg: Yep.
190 00:19:54.550 ⇒ 00:19:55.859 Brylle Girang: can help you out, okay?
191 00:19:55.860 ⇒ 00:19:57.970 Greg Stoutenburg: Yep, will do. Alright, thanks. See ya.
192 00:19:57.970 ⇒ 00:19:58.460 Brylle Girang: Bye-bye.
193 00:19:58.460 ⇒ 00:19:59.080 Greg Stoutenburg: Bye.