Meeting Title: CSO <> SL Standups Date: 2026-03-16 Meeting participants: Brylle Girang, Awaish Kumar, Samuel Roberts, Pranav, Uttam Kumaran, Demilade Agboola, Rico Rejoso, Robert Tseng


WEBVTT

1 00:08:59.320 00:09:00.490 Brylle Girang: Hello, Wish.

2 00:09:03.140 00:09:03.980 Awaish Kumar: Hello.

3 00:09:05.260 00:09:05.990 Brylle Girang: Morning.

4 00:09:09.440 00:09:10.320 Awaish Kumar: Good morning.

5 00:09:49.030 00:09:49.810 Samuel Roberts: Hello?

6 00:09:53.560 00:09:54.730 Brylle Girang: Hello, Sam.

7 00:09:55.630 00:09:56.720 Samuel Roberts: How are you?

8 00:09:57.990 00:10:00.250 Brylle Girang: Great. The weekends were great.

9 00:10:01.030 00:10:02.529 Samuel Roberts: Good, good, I’m glad to hear it.

10 00:10:05.290 00:10:07.300 Samuel Roberts: Still waiting on a bunch of people, I suppose.

11 00:10:09.450 00:10:10.440 Brylle Girang: Again, sorry.

12 00:10:11.000 00:10:19.310 Samuel Roberts: Just waiting on people for now, I suppose. I hadn’t missed anything, right? Okay. I tried to… my Zoom was real slow to open this morning, so I was like, oh no.

13 00:11:02.810 00:11:03.520 Uttam Kumaran: Hey, guys.

14 00:11:05.030 00:11:05.660 Samuel Roberts: Hello.

15 00:11:05.660 00:11:06.250 Brylle Girang: so…

16 00:11:10.590 00:11:11.930 Uttam Kumaran: How was the weekend?

17 00:11:13.990 00:11:15.050 Samuel Roberts: Not bad.

18 00:11:16.100 00:11:17.430 Pranav: Not much going on.

19 00:11:20.000 00:11:21.020 Uttam Kumaran: Okay. Chill.

20 00:11:21.680 00:11:22.080 Samuel Roberts: Yeah.

21 00:11:22.080 00:11:22.999 Brylle Girang: It was chill.

22 00:11:26.220 00:11:31.209 Brylle Girang: How about yours, Otam? You had lots of… lots of PRs during the weekend.

23 00:11:32.070 00:11:35.239 Uttam Kumaran: Yeah, I worked a little bit on Saturday.

24 00:11:35.720 00:11:42.530 Uttam Kumaran: And then… Yeah, yesterday I actually just, like, relaxed. We’re… we’re planning out,

25 00:11:43.130 00:11:46.549 Uttam Kumaran: The next quarter a little bit, so did some thinking about that.

26 00:11:47.520 00:11:53.229 Uttam Kumaran: Yeah, not too… not too crazy.

27 00:11:56.460 00:11:57.180 Brylle Girang: Good.

28 00:12:03.110 00:12:05.410 Pranav: I did some apartment searching.

29 00:12:06.380 00:12:07.510 Uttam Kumaran: Nice.

30 00:12:07.740 00:12:09.800 Pranav: the move back to Austin, so…

31 00:12:10.030 00:12:12.009 Samuel Roberts: Are you going? You’re going back permanently?

32 00:12:12.670 00:12:18.930 Pranav: Yeah, yeah, so I’m signing a lease in, June timeframe. Like, June, July-ish. Cool Yeah.

33 00:12:19.510 00:12:20.320 Samuel Roberts: Sweet.

34 00:12:20.930 00:12:21.800 Pranav: Yup, yup.

35 00:12:22.570 00:12:23.689 Samuel Roberts: That should be exciting.

36 00:12:24.230 00:12:25.349 Pranav: Yeah, definitely.

37 00:12:29.750 00:12:31.799 Uttam Kumaran: B, are we waiting on anyone else?

38 00:12:32.450 00:12:34.320 Brylle Girang: I think we’re good. A good start.

39 00:12:35.190 00:12:36.570 Uttam Kumaran: Is Greg out today.

40 00:12:37.560 00:12:39.889 Brylle Girang: Yeah, Greg is still out. He will be back tomorrow.

41 00:12:40.590 00:12:47.669 Uttam Kumaran: Okay, okay. Yeah, I mean, today, I think the biggest thing, B, is I just wanted to kind of try to do, like, weekly…

42 00:12:47.950 00:12:52.600 Uttam Kumaran: like… Weekly plan for every client, basically.

43 00:12:53.330 00:12:59.200 Uttam Kumaran: and so, like, I think my main goal is just to go around the horn and…

44 00:12:59.650 00:13:04.529 Uttam Kumaran: See if we can set some goals, if you can take some notes for each client.

45 00:13:04.770 00:13:08.140 Uttam Kumaran: In terms of, like, what we’re trying to accomplish this week.

46 00:13:08.570 00:13:17.499 Uttam Kumaran: I know you also… I saw some new calendar events, scheduled, so I think today, really, my goal is, like.

47 00:13:18.150 00:13:21.189 Uttam Kumaran: Let’s try to say, for each client, there’s, like.

48 00:13:21.400 00:13:28.139 Uttam Kumaran: two or three goals, and I think that’ll be a good way for us to just check in on those at the end of the week.

49 00:13:28.420 00:13:30.919 Uttam Kumaran: Additionally, I think this week.

50 00:13:31.450 00:13:37.339 Uttam Kumaran: I want to do my best to try to plan out at least the rest, make sure we have tickets and plans for…

51 00:13:37.670 00:13:44.449 Uttam Kumaran: like, March, April for every client. I think for some, we’re actually very close.

52 00:13:44.720 00:13:50.219 Uttam Kumaran: So I think that would just… it’s really just gonna help streamline these meetings, because we can…

53 00:13:50.520 00:13:57.439 Uttam Kumaran: we can come prep to say, like, okay, how close are we to actually accomplishing those? So…

54 00:13:58.240 00:14:09.690 Uttam Kumaran: Yeah, maybe, B, I can let you just kind of give a sense of, like, the… I know there’s some new meetings that got booked, and then maybe you can drive, we can just go client by client and…

55 00:14:10.180 00:14:12.250 Uttam Kumaran: Yeah, think about goals for this week.

56 00:14:14.950 00:14:24.330 Brylle Girang: Okay, yeah, I think, everything has been scheduled, for all the clients, we have scheduled meetings, specifically today, just to go through it all.

57 00:14:24.390 00:14:35.960 Brylle Girang: It will be a combination of making sure that we’re still on track, the project management pipelines are not failing, and then at the same time, we’re going to make sure that we establish the goals for this week and next week, if possible.

58 00:14:36.230 00:14:41.449 Brylle Girang: The only exception is default, because I need to wait for Greg to come back, just to make sure that he’s on the loop.

59 00:14:42.650 00:14:43.600 Uttam Kumaran: Okay, okay.

60 00:14:47.880 00:14:55.360 Uttam Kumaran: Cool, so, I mean, does anyone want to go first, and maybe just chat a little bit about, like, what plans are for…

61 00:14:55.730 00:14:58.350 Uttam Kumaran: For this week, for… for a client.

62 00:15:00.230 00:15:11.039 Pranav: Yeah, I could go. Okay. So, for ABC, we’re at the last two weeks for migration, and then rolling out

63 00:15:11.180 00:15:15.589 Pranav: just… yeah, migration, I would say, is the all-encompassing, kind of.

64 00:15:15.950 00:15:24.009 Pranav: like, initiative for right now. And so by the end of this week, everything will be in QA, and next week, we’ll just be doing, like.

65 00:15:24.240 00:15:32.790 Pranav: final, just, like, testing tweaks, and that basically brings us to end of March. And…

66 00:15:32.980 00:15:34.739 Pranav: Yeah, we’re on a good…

67 00:15:34.910 00:15:41.970 Pranav: we’re in, we’re in a good place with that. Was checking in with Mustaf on Friday about where migration is. We’ve…

68 00:15:42.280 00:15:51.380 Pranav: migrated, actually, the last part of, the app, which was just, like, the feedback loop.

69 00:15:52.260 00:15:56.899 Pranav: And so… Yeah, this week is just,

70 00:15:57.540 00:16:10.159 Pranav: I think we just need to get it into, like, production, and now we actually know this week what we need to do is, get the feedback for the central docs, and then embed those new documents, and then that basically wraps up the migration.

71 00:16:11.050 00:16:11.600 Uttam Kumaran: Okay.

72 00:16:12.120 00:16:12.850 Pranav: Yeah.

73 00:16:13.070 00:16:24.000 Pranav: And then, on your… and I don’t know if we want to talk about this later, but just for April, May, June, I scoped out, like, the few projects that, we talked about last.

74 00:16:24.000 00:16:24.720 Uttam Kumaran: Nice.

75 00:16:25.130 00:16:29.760 Pranav: Yeah, and so I have, like, full, like, MD files, cool.

76 00:16:29.760 00:16:30.250 Uttam Kumaran: Okay, great.

77 00:16:30.550 00:16:35.980 Pranav: Up from, like, high-level to then, like, low-level linear tickets, so… we can probably talk about that at some point.

78 00:16:36.700 00:16:41.770 Uttam Kumaran: Okay, awesome. Yeah, so, I know we have, I think, B, we have time scheduled tomorrow, right, to discuss?

79 00:16:42.780 00:16:43.300 Brylle Girang: Yep.

80 00:16:44.420 00:16:45.440 Uttam Kumaran: Okay, perfect.

81 00:16:45.930 00:16:52.199 Uttam Kumaran: Okay, great. Yeah, I mean, I think probably the only thing I’d also like to see is that real dashboard.

82 00:16:52.390 00:16:57.250 Uttam Kumaran: getting, like, cleaned up and usable, so I think… That’s…

83 00:16:57.250 00:16:57.920 Pranav: and see if you can.

84 00:16:59.210 00:17:03.890 Uttam Kumaran: Yeah, try and see if you can add some of that to the next two weeks.

85 00:17:04.140 00:17:09.189 Uttam Kumaran: Because I don’t think it’ll be that hard. All the data’s there. Yeah.

86 00:17:09.339 00:17:15.160 Uttam Kumaran: You know, so, like, I really think it’s just gonna take, like, an hour or two just to, like, clean up the dashboard.

87 00:17:15.730 00:17:21.210 Uttam Kumaran: And you can use AI to help you do it, so… Yup.

88 00:17:21.690 00:17:23.850 Uttam Kumaran: I think that would, that would, like…

89 00:17:24.460 00:17:27.290 Uttam Kumaran: That would go a long way, so… okay.

90 00:17:27.630 00:17:30.470 Uttam Kumaran: Great, makes sense.

91 00:17:30.810 00:17:35.659 Uttam Kumaran: Anything else on ABC, then? Because then we can talk… I feel okay with that, that’s great.

92 00:17:36.220 00:17:45.749 Uttam Kumaran: Oh, I think my only piece was, I was talking to B, and given, like, his, you know, background in, like,

93 00:17:45.970 00:17:52.979 Uttam Kumaran: customer service and customer service management, like, I was wondering if he may be actually, like, able to, like, help us at all.

94 00:17:53.140 00:17:56.710 Uttam Kumaran: With, like, some of the… like…

95 00:17:57.290 00:18:01.360 Uttam Kumaran: planning, and actually, so that’s why I kind of wanted him to get a sense for, like.

96 00:18:01.460 00:18:07.950 Uttam Kumaran: what the things we’re working on are, and then I think I’ll… let’s discuss this week, like.

97 00:18:08.120 00:18:10.310 Uttam Kumaran: How, like, a collaboration could work.

98 00:18:10.580 00:18:15.420 Uttam Kumaran: I think that was probably my, my only,

99 00:18:15.770 00:18:19.019 Uttam Kumaran: change that… that I was gonna suggest is I think, like.

100 00:18:19.370 00:18:22.970 Uttam Kumaran: He meant to be able to, like, Help with some of the…

101 00:18:23.520 00:18:26.829 Uttam Kumaran: Like, product management, testing, some of the ideation stuff.

102 00:18:27.630 00:18:29.150 Uttam Kumaran: And be a good partner there.

103 00:18:29.730 00:18:33.090 Pranav: I think a big part of, like, what I was doing to kind of…

104 00:18:33.380 00:18:41.270 Pranav: scope out April, May, and June is just product design, too. And so, what would actually be useful for them.

105 00:18:41.270 00:18:41.610 Uttam Kumaran: Yeah.

106 00:18:41.610 00:18:54.130 Pranav: and just kind of like an al- like, you know, just we can bounce ideas off each other. So, Bryl, yeah, so I can send over these, three docs to you, that I created, and then, yeah, getting your feedback on that would be helpful.

107 00:18:54.360 00:18:55.020 Brylle Girang: Okay.

108 00:18:56.100 00:18:56.920 Pranav: Cool, thanks.

109 00:18:58.750 00:19:04.430 Uttam Kumaran: Okay, cool. And then… it looks like that Eden… AI thing got sent.

110 00:19:04.620 00:19:06.549 Uttam Kumaran: So I think as soon as that’s…

111 00:19:07.570 00:19:11.679 Uttam Kumaran: like, if that gets signed, then I think we’ll kickstart that, too.

112 00:19:12.800 00:19:13.190 Pranav: Bye.

113 00:19:13.190 00:19:19.609 Uttam Kumaran: Yeah, my… probably my only feedback that I gave as part of the SOW is, like, we just don’t need to,

114 00:19:20.220 00:19:26.159 Uttam Kumaran: We don’t need to lay out as much of the how, we’re doing things.

115 00:19:26.290 00:19:28.800 Uttam Kumaran: More about just, like, what the outcome is.

116 00:19:28.990 00:19:38.179 Uttam Kumaran: And I think you kind of saw my feedback throughout that, is it’s… it’s more important, like, yes, there are some limitations, like, they want everything on GCP, etc.

117 00:19:38.360 00:19:45.609 Uttam Kumaran: But if we get too narrow with, like, how we’re gonna do it, then we end up back in, like, a Lilo situation, where…

118 00:19:45.860 00:19:54.750 Uttam Kumaran: It’s the outcome, actually, that’s, like, much more important than, oh, this is an API versus an MCP. So that was, like, the majority of my feedback.

119 00:19:55.170 00:19:59.279 Uttam Kumaran: But I think Robert came and shipped that, so,

120 00:19:59.910 00:20:06.110 Uttam Kumaran: Yeah, I’m sort of… I think, may want to spend, like, one minute there. I’m sort of curious, now that you’ve been through…

121 00:20:06.600 00:20:16.019 Uttam Kumaran: I mean, you kind of see the Lilo process, you saw the DNG process, you saw this process, like, I’m wondering what you’re noticing, like, what, what,

122 00:20:16.350 00:20:21.610 Uttam Kumaran: like, what can be improved about, like, our SOW or on the sales side?

123 00:20:22.550 00:20:27.279 Uttam Kumaran: you know, and then I also have some… some feedback, but just so we can share with everybody.

124 00:20:28.940 00:20:37.149 Pranav: Yeah, probably. So, when I’ve built SOWs and just, like, read, like, SOWs,

125 00:20:38.290 00:20:48.159 Pranav: I guess it is kind of just like the feedback you gave right now, like, how can we just refine, probably, that skill so that it just best kind of, like.

126 00:20:48.890 00:20:54.180 Pranav: It best, follows to what, like, advice you just gave right now, so…

127 00:20:54.180 00:20:54.820 Uttam Kumaran: Yeah.

128 00:20:55.310 00:21:00.059 Pranav: Sense, too. Just, like, whenever we feel like we are making a…

129 00:21:00.240 00:21:13.619 Pranav: a specific design decision in the SOW, let’s, like, try to remove that. Let’s just try to talk about, like, exact outcomes, because you just never know how things are gonna, like, end up, and even if they have a requirement.

130 00:21:13.620 00:21:23.979 Pranav: like, we’ll still go by that requirement, but we don’t need to state it in the SOW, because things could change. It just only is, like you said, just gonna, like, hurt us.

131 00:21:24.790 00:21:25.440 Uttam Kumaran: Yeah.

132 00:21:28.360 00:21:36.969 Uttam Kumaran: Yeah, I tend to agree. I just also think the only, probably, other piece on both of these is just time. Like, I think for D&G and for Eden.

133 00:21:37.240 00:21:42.749 Uttam Kumaran: like, we just spent too much time on it. I think sometimes it can be really, like.

134 00:21:42.960 00:21:45.940 Uttam Kumaran: It can feel stressful to, like, commit

135 00:21:46.130 00:21:51.389 Uttam Kumaran: to an SOW where you don’t know all the details, but that is exactly, like, what the…

136 00:21:51.670 00:21:54.110 Uttam Kumaran: That’s exactly, like, what the SOW is.

137 00:21:54.230 00:22:01.439 Uttam Kumaran: And it’s actually just part of the sales process. So I think that’s, like, when anyone from our side, from the delivery team.

138 00:22:01.520 00:22:17.439 Uttam Kumaran: The reason why I want to speed this up is because one piece I’m going to talk about today is, like, what are other delivery source opportunities that, like, we can… we can help sales team with? But, again, it’s all about momentum. So, as soon as you switch over from, like.

139 00:22:18.010 00:22:23.909 Uttam Kumaran: engineering to, like, helping on the sales team, the one reminder is just, like, it’s all momentum.

140 00:22:24.070 00:22:38.309 Uttam Kumaran: So we really gotta see, like, okay, how can we take things to the finish line same week, or, like, within 2 weeks? Because if things drag on, the engine just completely dies, and it’s a totally different motion than…

141 00:22:39.150 00:22:40.680 Uttam Kumaran: The engineering work.

142 00:22:42.880 00:22:50.949 Pranav: Yeah, that makes sense. Robert, for, like, that Danny, thing too, like, what Wu-san just says kind of, like, comes to mind, because, like.

143 00:22:51.050 00:23:06.579 Pranav: we were kind of just like, oh, we don’t know where to go with things last week. But then, honestly, like, after we talked, like, on Friday or whatever it was, like, I kind of did have, like, a ton of information that I could just go off of, and so I just kind of, like, committed to that.

144 00:23:07.020 00:23:09.779 Pranav: And so there’s the idea there, just like.

145 00:23:10.280 00:23:23.659 Pranav: just kind of, like, getting things out quick, you know? Like, like you said, just, like, it shouldn’t take longer than, like, 2 hours, really, to, like, just get all these, like, demos, like, SOWs, case studies, just, like, drafted.

146 00:23:24.570 00:23:26.840 Pranav: That’s kind of, like, a good example, I think, right?

147 00:23:27.090 00:23:31.500 Robert Tseng: By Danny, are you talking about the DANY, like, the.

148 00:23:31.500 00:23:32.630 Pranav: Oh, D-A-N-Y.

149 00:23:32.630 00:23:38.280 Robert Tseng: Okay, I was like, Danny Eden, or, like, Danny,

150 00:23:38.300 00:23:41.010 Robert Tseng: Yeah, I mean, I think, yeah, I think the…

151 00:23:41.010 00:24:04.089 Robert Tseng: In that situation, I mean, I kind of showed you, like, there’s, like, a sequence of things that I wanted to send out to them. Like, it’s basically what you sent the DNG, but I’m trying to compress it all in, like, just a couple hours, right? So, like, there is, like, a general demo thing that we could just send them. They’re curious, like, what are our capabilities? They’ve never seen any solution like this, so they need some more education, so they just need that general demo video.

152 00:24:04.090 00:24:20.379 Robert Tseng: Which, I don’t know if we’ve really put together… I mean, I know you sent over some stuff, I haven’t looked through it. And then I’m, like, thinking, well, the next thing I do with them is, I’m not gonna jump on, like, two more calls with them. I’m gonna go on site, and I want to have something that I can just pull up that’s a little bit more of a custom, kind of.

153 00:24:20.380 00:24:32.300 Robert Tseng: saved for them. So, which, we swap out the logos, like, I already know they specifically want a type of synthetic data that we don’t have in our demo right now, so it’s kind of why I put, like, one requirement there.

154 00:24:32.620 00:24:42.560 Robert Tseng: I’m… yeah, there’s gonna be a little bit of back and forth between us as we’re kind of building out what this, like, sales engineering process looks like, but in my mind, like, this should… yeah, I think maybe we…

155 00:24:42.560 00:24:56.349 Robert Tseng: I mean, I think your guys’ default is to do really great work, and you want to be very thorough, but I think we just really need to… you just have to give me a talking point, really, just to push the conversation along. So, I think I just… it doesn’t really need to be, like, a…

156 00:24:56.350 00:25:01.240 Robert Tseng: two-week-long, multiple-meeting, kind of, like, multiple touchpoint type of thing.

157 00:25:02.520 00:25:03.700 Pranav: Yeah, that makes sense.

158 00:25:04.130 00:25:15.920 Robert Tseng: Yeah, but I’ll look through all that feedback today, or, like, all the stuff you sent me today, because I’m gonna try to basically send that out to them today, and then book the onsite with them sometime this week or next week.

159 00:25:16.640 00:25:17.300 Pranav: Cool.

160 00:25:17.710 00:25:18.460 Robert Tseng: Yeah.

161 00:25:20.200 00:25:20.810 Uttam Kumaran: bubble.

162 00:25:22.290 00:25:28.440 Uttam Kumaran: Okay, great. Let’s switch, Bryle, what’s… maybe if you can pick one, what’s next?

163 00:25:31.320 00:25:32.580 Brylle Girang: Sorry, you caught off.

164 00:25:32.580 00:25:33.409 Awaish Kumar: Good.

165 00:25:33.410 00:25:38.019 Uttam Kumaran: Sorry, I said, let’s… yeah, let’s, let’s pick a next client, maybe I can let you choose.

166 00:25:39.170 00:25:40.239 Brylle Girang: Oh, yeah, sure.

167 00:25:41.870 00:25:47.910 Brylle Girang: I think we can go with default right now. Oh, sorry, Greg’s not out, not here. But Demi? Yeah, let’s talk about it.

168 00:25:47.910 00:25:55.349 Uttam Kumaran: Yeah, let’s… yeah, let’s talk about default. So, I met with, Nandik on Friday, I think we got the initial dashboard out.

169 00:25:55.530 00:26:04.829 Uttam Kumaran: I still think, and this is, like, probably, again, I have to just talk to Greg, is, like, we just need to set up Omni, I think, a little bit more,

170 00:26:05.180 00:26:14.039 Uttam Kumaran: There’s, like, still some work to be done on, like, the organization of topics, hiding some things,

171 00:26:14.040 00:26:25.889 Uttam Kumaran: Also, I just… I think we just need to get stuff modeled, because Nanda can start building the dashboards. So I think, really, this week, like, I would like to see however fast we can get the Salesforce stuff out as possible.

172 00:26:25.960 00:26:30.589 Uttam Kumaran: I think Demi also, like, I think Mustafa can actually do a lot of that work.

173 00:26:30.910 00:26:34.619 Uttam Kumaran: So I kind of want to see us just, like.

174 00:26:35.470 00:26:49.579 Uttam Kumaran: give him clear, tickets, because I think he can use AI and use his own intuition to help build some of those. And so, that’s what I think the biggest thing is. How many data models and topics can we get out this week?

175 00:26:49.840 00:26:54.009 Uttam Kumaran: I feel like was the… is, like, But I’ll flag.

176 00:26:55.730 00:26:59.990 Demilade Agboola: I mean, sure, I think we can definitely get a lot of models,

177 00:27:00.570 00:27:04.099 Demilade Agboola: I think a lot of questions will be around, like, accuracy.

178 00:27:05.680 00:27:06.830 Demilade Agboola: And…

179 00:27:07.820 00:27:13.590 Demilade Agboola: because, like, we put out stuff last week, and I know the question was just about, like, all,

180 00:27:14.020 00:27:20.850 Demilade Agboola: handling different edge cases and use cases. I think, ultimately, Mustafa’s sense of being able to determine

181 00:27:21.600 00:27:26.670 Demilade Agboola: How well the numbers align with business concepts isn’t the strongest yet.

182 00:27:26.830 00:27:33.949 Demilade Agboola: In terms of getting, like, the numbers out, we can definitely get numbers out. I just would ideally like us to have

183 00:27:34.100 00:27:39.149 Demilade Agboola: blocks for QA, where we’re able to ensure that whatever numbers go out to stakeholders.

184 00:27:40.080 00:27:44.369 Demilade Agboola: Make the most sense, or, like, are, like, make the most business as…

185 00:27:46.280 00:27:47.460 Uttam Kumaran: Fair, fair, okay.

186 00:27:49.410 00:27:50.180 Demilade Agboola: So yeah, good question.

187 00:27:50.180 00:27:50.435 Uttam Kumaran: So.

188 00:27:50.690 00:27:55.549 Demilade Agboola: I know we have a kickoff tomorrow, so we can draft some tickets to today slash tomorrow.

189 00:27:55.940 00:28:09.119 Demilade Agboola: And then we can get Mustaf on it, so we can start trying to build out more topics that they can utilize, so Nadica can also start getting into doing things. I know she seems to be struggling to utilize Omni.

190 00:28:10.490 00:28:15.430 Uttam Kumaran: Yeah, she just, like, again, like, she just has… these are all new data people, so I think…

191 00:28:16.050 00:28:16.990 Uttam Kumaran: Like, shh…

192 00:28:17.200 00:28:21.969 Uttam Kumaran: She just wants to be able to learn how to make some simple things and, like, explore, and so…

193 00:28:22.250 00:28:26.229 Uttam Kumaran: Yeah, I feel like the topics are gonna be the biggest thing, and then the feedback I’m gonna give…

194 00:28:26.340 00:28:29.919 Uttam Kumaran: to Greg is, like, I want to start looking at Omni Adoption weekly.

195 00:28:30.150 00:28:35.500 Uttam Kumaran: You know, I started looking at, like, how many queries got run, how many AI tools got run.

196 00:28:35.680 00:28:40.070 Uttam Kumaran: And make sure that people are actually using the system, you know?

197 00:28:40.740 00:28:51.910 Demilade Agboola: Yeah, I think what will first drive adoption would be dashboards, and then once they start using their dashboards, we can be like, hey, you can actually do more than just, like, look at these dashboards daily.

198 00:28:52.280 00:28:57.440 Demilade Agboola: You can actually ask questions to the topic and get… Reply.

199 00:28:57.700 00:29:02.919 Demilade Agboola: And I think that will drive more, like, even more adoption than,

200 00:29:04.640 00:29:09.619 Demilade Agboola: Because if we just go, like, hey, we have topics for you, they might not necessarily know how to utilize it.

201 00:29:10.510 00:29:15.450 Demilade Agboola: But if they have Dashboards that they utilize, and then they have other questions.

202 00:29:15.590 00:29:18.649 Demilade Agboola: Beyond that, then they can utilize it even further.

203 00:29:19.410 00:29:21.070 Uttam Kumaran: Yes, okay, I agree.

204 00:29:23.590 00:29:32.269 Uttam Kumaran: Okay, so, I mean, default, I feel pretty good on. I think, yeah, I think Greg can kind of carry that out. I think maybe we can talk a little bit about,

205 00:29:33.400 00:29:37.990 Uttam Kumaran: element. Maybe B, do you want to kind of share some of, like.

206 00:29:38.510 00:29:40.739 Uttam Kumaran: Some of the topics that you have for this week?

207 00:29:42.010 00:29:43.010 Brylle Girang: for element.

208 00:29:43.520 00:29:44.230 Uttam Kumaran: Yeah.

209 00:29:46.860 00:29:48.100 Brylle Girang: Oh, yeah, so…

210 00:29:48.410 00:29:56.689 Brylle Girang: I think, we’re still waiting for the renewal, and that’s what I really want to push towards, especially this week. Do you have any progress on that?

211 00:29:58.410 00:30:05.160 Uttam Kumaran: Yeah, I mean, we talked on, we talked on Friday, and it seems like it’s gonna go through. Shivani’s in…

212 00:30:05.290 00:30:14.969 Uttam Kumaran: like, Montana meeting with, like, some executives this week, so I’m helping prepare some stuff for those meetings, so…

213 00:30:16.970 00:30:20.769 Uttam Kumaran: Okay, I think in terms… I think in terms of, like, actual deliverables, though.

214 00:30:21.730 00:30:27.129 Uttam Kumaran: It’s… it’s still, like, we… we still have just, like, a bunch of data models that we need to ship.

215 00:30:27.260 00:30:29.279 Uttam Kumaran: I still think that we’re, like.

216 00:30:29.670 00:30:32.900 Uttam Kumaran: We haven’t made much progress in the last two weeks on, like.

217 00:30:33.080 00:30:42.169 Uttam Kumaran: Anything in terms of, like, on the reporting side. So really, this week, again, pressure’s kind of, like, on Greg to get, like, Omni stuff out.

218 00:30:42.770 00:30:47.380 Uttam Kumaran: And so that’s really, like, I think Awash, that’s the one thing I want to make clear, is, like.

219 00:30:47.520 00:30:50.750 Uttam Kumaran: That’s… that project is on him to start driving forward.

220 00:30:51.880 00:30:56.870 Uttam Kumaran: Yeah, it’s, I would say we’re kind of already a little bit behind.

221 00:30:57.350 00:31:07.600 Uttam Kumaran: So I think, B, the biggest thing that Greg can help with is to lay out what the tickets are that need to get done for that project. We already have the requirements

222 00:31:07.740 00:31:11.850 Uttam Kumaran: There’s no need for more questions from his side.

223 00:31:13.430 00:31:17.109 Brylle Girang: Okay, gotcha. And at the same time, speaking of element.

224 00:31:17.630 00:31:18.500 Awaish Kumar: And we have.

225 00:31:18.500 00:31:19.250 Brylle Girang: been blocked.

226 00:31:19.990 00:31:21.019 Uttam Kumaran: Yeah, God, Oish.

227 00:31:21.650 00:31:27.489 Awaish Kumar: Yeah, on the element, like, in terms of, like, modeling, we… Did he comment,

228 00:31:28.100 00:31:34.189 Awaish Kumar: like, e-com modeling, where to go, and Shopify, but I… I think we need, also, some…

229 00:31:34.750 00:31:46.900 Awaish Kumar: kind of discussion between, strategy and data team to basically come up with what kind of models we will be needing for e-com while we are doing, reporting in Omni.

230 00:31:49.090 00:32:00.589 Uttam Kumaran: Yeah, I think, Robert, this is, like, I think we’re gonna have to talk this week, because Giovanni basically gave me the feedback that she probably wants to move Amber off, so I think we’re gonna have to just see what we can do before…

231 00:32:00.750 00:32:02.770 Uttam Kumaran: Like, renewal gets signed.

232 00:32:04.940 00:32:12.800 Robert Tseng: I mean, it’ll be you and me stepping in for now, which is fine, I can help, but maybe Advait, as he comes in, can kind of plug in for that analyst.

233 00:32:13.570 00:32:14.630 Uttam Kumaran: Yeah, okay, okay.

234 00:32:14.630 00:32:15.180 Robert Tseng: Yeah.

235 00:32:17.260 00:32:19.700 Uttam Kumaran: So that’ll be… I just want… I think…

236 00:32:19.810 00:32:26.469 Uttam Kumaran: B, what I want to do is just clearly outline some, like, strategy tickets this week that need to get done.

237 00:32:27.800 00:32:28.420 Brylle Girang: Okay.

238 00:32:28.420 00:32:36.549 Uttam Kumaran: And then, yeah, I mean, like, I’ll… I can… I’m gonna keep, like, calling her, and… as long as, like, things moving on me, like, that’ll be the biggest thing, so…

239 00:32:36.840 00:32:40.920 Uttam Kumaran: I think I just want to be… I think the biggest thing is just to make sure Greg gets

240 00:32:41.520 00:32:47.270 Uttam Kumaran: Gets that, like… Very clearly that he needs to own that this week and drive that forward.

241 00:32:47.790 00:32:48.410 Brylle Girang: Okay.

242 00:32:48.950 00:32:49.720 Brylle Girang: Gotcha.

243 00:32:53.560 00:32:55.140 Brylle Girang: Yeah, I think they’ve captured…

244 00:32:55.670 00:32:58.440 Uttam Kumaran: Sorry, but… Go ahead, you go, go ahead.

245 00:32:58.440 00:33:10.289 Brylle Girang: Oh, I think we have captured all of the clients. We have several meeting stators, so I think we can use that time to dive deeper into the deliverables per client. In the meantime, CSOs here.

246 00:33:10.590 00:33:26.450 Brylle Girang: I’m going to follow up on two things, the instant linear migration. As much as possible, we want to get that done this week, so that we can have better reporting opportunities when it comes to our timelines. And at the same time, please, please use the skills that we were building.

247 00:33:26.740 00:33:34.639 Brylle Girang: We’re trying to do… or we’re trying to quantify the effectivity of these skills, and if we don’t use them, we won’t be able to know what to improve.

248 00:33:35.100 00:33:39.540 Brylle Girang: Those are the two main priorities that I also want to Just that thought.

249 00:33:41.300 00:33:47.120 Uttam Kumaran: Yeah, anything… yeah, anything else across any other clients? Like, any other risks, or…

250 00:33:47.700 00:33:50.529 Uttam Kumaran: Things worth… worth discussing this week?

251 00:33:54.440 00:33:57.180 Demilade Agboola: So for Magic Spoon…

252 00:33:57.460 00:34:01.829 Demilade Agboola: Things seem to be pretty fine. We’ve been able to make some progress last week.

253 00:34:02.010 00:34:04.320 Demilade Agboola: This week we’ll be…

254 00:34:04.610 00:34:09.590 Demilade Agboola: Trying to build out small models for, like, them to be able to use downstream.

255 00:34:10.179 00:34:14.779 Demilade Agboola: And if we have enough hours, we can start looking at cleaning up some of their

256 00:34:14.969 00:34:20.089 Demilade Agboola: dbt infrastructure, which has been a bit on the back burner due to hours limitation.

257 00:34:22.139 00:34:28.270 Uttam Kumaran: Yeah, I think you’re managing that well. I see the messages coming in, so I… I feel like that’s in a good spot.

258 00:34:28.550 00:34:35.000 Uttam Kumaran: again, I’m glad it’s just this kind of a small thing, so… I mean, it looks like it’s working out, so…

259 00:34:35.510 00:34:35.960 Demilade Agboola: Yeah.

260 00:34:37.909 00:34:42.049 Awaish Kumar: Yeah, I feel like we are a little bit slow on CTA.

261 00:34:42.359 00:34:46.879 Awaish Kumar: Where we need to finish, like, identity switching piece and all of that, so…

262 00:34:47.389 00:34:51.189 Awaish Kumar: Like, this week, maybe, like, we will be pushing for that, like, to…

263 00:34:51.819 00:34:54.989 Awaish Kumar: to get as much as possible out for the CTA team.

264 00:34:56.010 00:34:56.600 Uttam Kumaran: Okay.

265 00:34:57.700 00:35:00.530 Uttam Kumaran: Yeah, how did it go, like, with…

266 00:35:00.710 00:35:05.609 Uttam Kumaran: Ashwini last week, like, I think he just needs to… Actually execute, like, output.

267 00:35:06.300 00:35:13.039 Uttam Kumaran: So I was just wondering if you’re on top of that, and, like, you feel like you have enough to, like, sort of judge whether things are going well?

268 00:35:14.170 00:35:17.740 Awaish Kumar: Yes, like, I talked to him last week, and…

269 00:35:18.250 00:35:22.770 Awaish Kumar: Like, like, after that, he pushed things for Magic Swan and all, so…

270 00:35:23.240 00:35:26.209 Awaish Kumar: Yeah, I think this one is fine. Well, dear.

271 00:35:27.900 00:35:30.890 Uttam Kumaran: Yeah, I agree on CTA, like, I really need, like.

272 00:35:31.000 00:35:33.070 Uttam Kumaran: I’m gonna keep pushing the AI piece.

273 00:35:33.180 00:35:39.610 Uttam Kumaran: But, like, poor modeling, really, it’s gotta come from… from both of y’all until we bring on another engineer, so…

274 00:35:40.390 00:35:40.980 Awaish Kumar: Yep.

275 00:35:41.690 00:35:42.220 Uttam Kumaran: Okay.

276 00:35:48.220 00:35:49.660 Pranav: For ABC.

277 00:35:50.010 00:35:51.100 Pranav: Yeah.

278 00:35:52.220 00:35:58.200 Pranav: One thing that I’m thinking about is just, like, with this, like, this tiered billing approach.

279 00:35:58.420 00:36:11.550 Pranav: how do we want to think about… like, do we spend more time when we get, I guess, like, to a higher tier? Because, like, after I scoped out all these things, I’m just thinking about, like, at what velocity should we move at?

280 00:36:13.080 00:36:23.859 Uttam Kumaran: The number one… this is where I’ll… I’m gonna make it simpler and harder at the same time, like, the number one goal is to unlock higher tiers. And the number two goal is to do that…

281 00:36:24.140 00:36:27.170 Uttam Kumaran: at an effective margin. And so…

282 00:36:27.430 00:36:36.350 Uttam Kumaran: like, I would… my personal take is no. Like, I… I’m still not sort of sure that, like, Ike.

283 00:36:36.550 00:36:41.839 Uttam Kumaran: I feel like we have enough, and the system is, like, simple enough for us to, like.

284 00:36:41.960 00:36:49.299 Uttam Kumaran: accomplish a lot of things in a smaller amount of time. So, I think my conversation tomorrow with you is gonna be a lot around

285 00:36:49.460 00:36:54.550 Uttam Kumaran: Why aren’t some of these projects… like, why do we need months to do some of these things?

286 00:36:54.820 00:37:00.529 Uttam Kumaran: And so, I think that’s where we can spend some time talking.

287 00:37:01.310 00:37:05.739 Uttam Kumaran: Yeah, I feel like we can move faster.

288 00:37:06.370 00:37:17.699 Uttam Kumaran: like, I… and that’s, like, kind of my opinion on the ABC client, is, like, I’m just… there’s some… there’s a disconnect, I think, between how long things are taking and, like, kind of, like, what our output is, so…

289 00:37:17.910 00:37:22.870 Uttam Kumaran: I would say, not necessarily, like, does it take… does it take, like…

290 00:37:23.160 00:37:27.240 Uttam Kumaran: Two times the amount of time to work on a client.

291 00:37:27.470 00:37:35.210 Uttam Kumaran: just given the usage goes up, not really, you know? So, ultimately, the reason we signed that is because I knew that, like.

292 00:37:35.830 00:37:50.010 Uttam Kumaran: if we get to 20,000 messages a month, it’s not like it takes any more time for us. So, ideally, no, like, I don’t want to spend… I don’t want to spend more time, but I think what I want to see is, like, what is the…

293 00:37:50.200 00:38:01.390 Uttam Kumaran: what time it’s gonna take to accomplish the roadmap items, and how do the roadmap items tie directly into usage increasing? Like, that story has to be super, super clear.

294 00:38:01.800 00:38:05.090 Uttam Kumaran: For each item we work on.

295 00:38:07.200 00:38:07.810 Pranav: Okay.

296 00:38:10.920 00:38:13.280 Pranav: Yeah, for each thing, I…

297 00:38:13.390 00:38:21.199 Pranav: Kind of split it up into, like, how many hours, and then also just, like, how much of that could just be, like, done with, like, cloud agents.

298 00:38:21.800 00:38:22.390 Uttam Kumaran: Yeah.

299 00:38:22.970 00:38:23.720 Pranav: And so…

300 00:38:23.840 00:38:30.950 Pranav: It’s… the timelines are very short, but I’m just thinking, like, we could probably get all three things done in a month if we wanted to.

301 00:38:33.250 00:38:42.960 Uttam Kumaran: Yeah, I think it’s like, let’s take that example. I think if the story then should be about, hey, I think we can unlock this higher tier faster.

302 00:38:43.860 00:38:48.140 Uttam Kumaran: these faster. Okay, that’s like… The framing is better on that one.

303 00:38:48.330 00:38:58.349 Uttam Kumaran: You know what I mean? Versus, hey, we have more money, can we spend more money? I’m like, no. That’s not why we signed this type of agreement, you know? We did it this way because…

304 00:38:58.460 00:39:08.969 Uttam Kumaran: we could start making higher margin. Like, traditionally, I think we’ve… we haven’t made much money on this conflict until we hit the next few tiers, you know?

305 00:39:10.270 00:39:12.689 Pranav: Yeah, okay, that makes a lot more sense, yeah.

306 00:39:12.690 00:39:13.240 Uttam Kumaran: Okay.

307 00:39:17.110 00:39:17.890 Uttam Kumaran: Okay.

308 00:39:18.280 00:39:19.010 Uttam Kumaran: Cool.

309 00:39:19.790 00:39:24.029 Uttam Kumaran: Yeah, B, anything else that you want to discuss?

310 00:39:24.430 00:39:28.450 Uttam Kumaran: Yeah.

311 00:39:29.280 00:39:33.989 Brylle Girang: None. Let’s just send weekly kickoff updates to our client today.

312 00:39:34.150 00:39:36.019 Brylle Girang: So let’s make sure that we don’t miss that.

313 00:39:38.480 00:39:40.239 Uttam Kumaran: And then, I don’t know,

314 00:39:40.360 00:39:47.769 Uttam Kumaran: Robert, do we want to… do we wanna talk a little bit about Q2? Like, some of the conversation me and you had yesterday with this crew?

315 00:39:48.240 00:39:52.320 Uttam Kumaran: Just about the delivery side, or should we kind of wait for a sec?

316 00:39:54.080 00:40:04.090 Robert Tseng: I… yeah, I kind of sent it to the, like, one of, like, our op… our leads channel first. Maybe we can push it off.

317 00:40:04.330 00:40:06.550 Robert Tseng: And so we can feedback from that.

318 00:40:07.070 00:40:07.870 Uttam Kumaran: Okay, okay.

319 00:40:08.070 00:40:09.460 Uttam Kumaran: Okay, great.

320 00:40:09.460 00:40:15.109 Robert Tseng: To me, like, my question to you is really just, like, is be ready to kind of, like.

321 00:40:15.620 00:40:33.250 Robert Tseng: take on, like, a margin optimization, like, OKR, you know? So, I mean, I wrote out… I was asking more and more detail in the message, so you can look at it later, but, I think that’s… that’s… that to me is the… he’s probably the one that would be involved more on… in this group.

322 00:40:33.780 00:40:46.249 Uttam Kumaran: Okay, and then for everybody, like, for context, we’re gonna start to get a lot more visibility into margin. Like, and so questions about how many hours do I have to spend, when are we over on hours?

323 00:40:46.340 00:41:04.470 Uttam Kumaran: Are gonna get solved. Additionally, though, I think one thing that we noticed when looking at the data is, like, how much time everybody’s spending in internal meetings. And so we also want that to sort of start to mitigate. I think this change was good, like, this morning meeting with just the leads,

324 00:41:04.730 00:41:15.400 Uttam Kumaran: But I think as much as possible, like, I want to hear, even from y’all, if you’re like, hey, my time’s getting spent up in, like, internal meetings, like, that shouldn’t be the case, you know?

325 00:41:15.840 00:41:25.190 Uttam Kumaran: And so, I think that’s one thing, and I think the second piece also is a lot of the AI stuff that we’re developing should help you be able to do

326 00:41:25.400 00:41:39.779 Uttam Kumaran: what you’re executing faster. And so, there’s gonna be a few OKRs around margin and, like, time spent in meetings, that we’re gonna sort of start to track probably next quarter. So, that’s just the only feedback there.

327 00:41:39.950 00:41:58.669 Robert Tseng: Let me say it a little bit more. So, specifically, like, we’re… I think this is reliant purely on self-reported tools, so I think maybe there’s some optimism, but I’ll just kind of read it out as is. Like, 23% of the time that we get billed from the delivery team is spent in meetings that are mostly

328 00:41:58.840 00:42:09.929 Robert Tseng: And, like, I think 70% of that is stand-ups and, like, internal, like, kind of group meetings that don’t really… the comments don’t really say anything specific about the purpose, so I think, like.

329 00:42:10.300 00:42:23.410 Robert Tseng: I mean, Vixel tells us, like, the… it’s healthier for it to be, like, 10-15% for, like, a remote company, so I’ve kind of just set the target of trying to cut that 23% down to 13%.

330 00:42:23.930 00:42:47.190 Robert Tseng: And yeah, so we’re just trying to figure out, like, what does that actually look like? And I don’t want to, like, discourage people from meeting, because, like, if you’re, like, you need to jump on a huddle to, like, meet over something because you’re pairing, I think that’s very valuable. But if it’s, like, you know, 70% of it’s spent on stand-ups and internal meetings, then I think we just… that’s probably too much. So, I think we’re just trying to figure out the balance of, like.

331 00:42:47.200 00:42:57.149 Robert Tseng: what’s the most effective internal meeting cadence, which is why we’ve kind of collapsed it into this kind of call, as who Tom was kind of doing. And then also, like.

332 00:42:57.150 00:43:07.879 Robert Tseng: but, like, how do we make sure that you guys are spending the time that you need to with each other as you’re kind of pairing on tasks as well? And so, maybe there’s gonna be small adjustments to, like.

333 00:43:07.940 00:43:30.779 Robert Tseng: hey, when you’re, like, logging meetings, like, in your Clockify or whatever, like, write the topics down. If it’s, like, if that’s too tedious, like, I don’t know, maybe we have to build some tooling around that. And we’re also going to audit, like, what people are self-reporting, because, like, I feel like we have everyone’s Google Calendar, and we have Slack huddle information. So, I think, like, maybe the… we’ll get a little bit more accurate on this, but…

334 00:43:30.780 00:43:36.840 Robert Tseng: directionally, that just, you know, that’s what we saw from Q1, and why we wanted to make some adjustments.

335 00:43:36.840 00:43:37.940 Uttam Kumaran: We had a warranty.

336 00:43:38.620 00:43:43.069 Uttam Kumaran: Does that make sense to everyone, or does anyone have any questions or thoughts?

337 00:43:49.900 00:43:50.760 Uttam Kumaran: Yeah. Okay.

338 00:43:51.710 00:44:05.449 Brylle Girang: Yeah, I think… I think really the goal here is to ensure that we maximize the asynchronous communications and the asynchronous updates. For example, we have linear, but previously, updates are being shared via the stand-ups, so…

339 00:44:05.480 00:44:15.900 Brylle Girang: let’s maximize all the documentation that we have outside of the meetings, and that’s how this will be successful. Because if we don’t have meetings, and then we don’t have the synchronous updates.

340 00:44:16.860 00:44:20.179 Brylle Girang: Everything will just fall under the cracks.

341 00:44:26.160 00:44:26.980 Uttam Kumaran: Okay.

342 00:44:27.700 00:44:39.560 Uttam Kumaran: Anything else, B? I feel like automations-wise, yeah, I think we did a big presentation last week. I think everybody here, try as much as possible to use the linear automations, to use the weekly updates.

343 00:44:39.940 00:44:46.169 Uttam Kumaran: And we’re gonna keep building more stuff, so, just let me know if anyone needs help with anything.

344 00:44:46.490 00:44:49.380 Uttam Kumaran: Yeah.

345 00:44:51.410 00:44:52.219 Brylle Girang: All good.

346 00:44:53.140 00:44:55.570 Uttam Kumaran: Okay, alright. Thank you, everyone. Appreciate it.

347 00:44:56.870 00:44:57.910 Brylle Girang: Thanks, everyone. Bye-bye.

348 00:44:58.970 00:44:59.340 Samuel Roberts: you know.