Meeting Title: Customer Data KPI Debugging Sync Date: 2026-03-09 Meeting participants: Demilade Agboola, Mustafa Raja
WEBVTT
1 00:00:22.370 ⇒ 00:00:26.570 Demilade Agboola: Hi, Mustafa, sorry for the delay. That call literally just ended now.
2 00:00:27.110 ⇒ 00:00:29.389 Mustafa Raja: Hey, how are you? No worries.
3 00:00:31.260 ⇒ 00:00:32.500 Mustafa Raja: How’s your day going?
4 00:00:32.500 ⇒ 00:00:33.530 Demilade Agboola: Pretty good, how are you?
5 00:00:34.070 ⇒ 00:00:35.320 Mustafa Raja: Yeah, good.
6 00:00:37.200 ⇒ 00:00:41.629 Mustafa Raja: Okay, so… let me share my screen.
7 00:00:42.510 ⇒ 00:00:48.330 Mustafa Raja: Okay, so the current customer, query is failing, I think because we…
8 00:00:49.750 ⇒ 00:01:00.040 Mustafa Raja: remove this metric, from, this table. So if we can, you know, add this lead back again, this will be up again. Apart from…
9 00:01:00.040 ⇒ 00:01:01.849 Demilade Agboola: That was for… what they thought was that for?
10 00:01:02.850 ⇒ 00:01:04.440 Mustafa Raja: This is for true customer.
11 00:01:04.650 ⇒ 00:01:06.459 Mustafa Raja: In KPI.
12 00:01:07.340 ⇒ 00:01:09.699 Demilade Agboola: I don’t think I changed that, though.
13 00:01:09.870 ⇒ 00:01:10.820 Demilade Agboola: Let me see.
14 00:01:10.900 ⇒ 00:01:14.460 Mustafa Raja: Yeah, you see that the field isn’t here anymore.
15 00:01:15.980 ⇒ 00:01:21.260 Demilade Agboola: The churn customer in API… KPI snapshot.
16 00:01:24.920 ⇒ 00:01:26.340 Demilade Agboola: But it’s still there.
17 00:01:26.470 ⇒ 00:01:28.129 Demilade Agboola: That’s why I’m confused.
18 00:01:29.650 ⇒ 00:01:30.780 Demilade Agboola: Give me one second.
19 00:01:35.750 ⇒ 00:01:38.380 Mustafa Raja: Yeah, I’ll re- I’ll refresh again also then.
20 00:01:38.630 ⇒ 00:01:39.609 Demilade Agboola: Alright, let me just check.
21 00:01:45.070 ⇒ 00:01:56.440 Mustafa Raja: Also, I just used these tables, total error by month, and customers over last year, these two tables to build these two KPIs.
22 00:01:59.170 ⇒ 00:02:00.070 Demilade Agboola: Yeah.
23 00:02:01.390 ⇒ 00:02:07.970 Mustafa Raja: I don’t think it’s worth going back and forth for these two KPIs when we can just craft it from here, you know?
24 00:02:11.220 ⇒ 00:02:16.620 Mustafa Raja: Yeah, if you, let me see… it’s refreshed, let me refresh this…
25 00:02:17.890 ⇒ 00:02:22.920 Demilade Agboola: Yeah… So there is a… so if you go to the… can you unselect it and select it again?
26 00:02:23.190 ⇒ 00:02:25.709 Demilade Agboola: Because if you go to the workbook, or try and do it again.
27 00:02:26.220 ⇒ 00:02:27.919 Demilade Agboola: Because if you go to the workbook.
28 00:02:28.790 ⇒ 00:02:31.220 Demilade Agboola: There is the trend customer.
29 00:02:32.890 ⇒ 00:02:36.800 Mustafa Raja: Yeah, it is, but, you see.
30 00:02:36.800 ⇒ 00:02:42.090 Demilade Agboola: Can you, can you do a new query? Let’s do a new query. Just so don’t… don’t try and… like, that’s just a new query.
31 00:02:42.350 ⇒ 00:02:44.849 Mustafa Raja: Okay, yeah, it’s there now,
32 00:02:46.040 ⇒ 00:02:50.020 Mustafa Raja: Okay, this works. So, so is this going to be for this month only?
33 00:02:50.850 ⇒ 00:02:57.450 Demilade Agboola: So, yeah, there’s metric month. So Metric Month will let you know what month it is, so there’s… yeah, so for this month, it is…
34 00:02:58.140 ⇒ 00:02:59.459 Demilade Agboola: 1, I believe.
35 00:03:00.480 ⇒ 00:03:04.160 Mustafa Raja: Okay, then I’ll filter it… sorry.
36 00:03:15.550 ⇒ 00:03:16.580 Mustafa Raja: Hmm.
37 00:03:23.310 ⇒ 00:03:24.010 Mustafa Raja: Right.
38 00:03:32.030 ⇒ 00:03:34.290 Mustafa Raja: But you know why is it giving me to one use?
39 00:03:35.740 ⇒ 00:03:38.979 Demilade Agboola: I am not sure… did you, like…
40 00:03:39.790 ⇒ 00:03:42.730 Demilade Agboola: What do you mean, 2… oh, 2 values for March.
41 00:03:43.890 ⇒ 00:03:46.689 Demilade Agboola: I have no flippin’ idea. Give me one second, let me look at it.
42 00:03:55.300 ⇒ 00:04:04.480 Mustafa Raja: Also, if I could just aggregate it to a sum, that might have been the good thing, but I can only aggregate it to a count distinct, which will give us a wrong answer.
43 00:04:06.180 ⇒ 00:04:07.219 Demilade Agboola: Hmm, let me see.
44 00:04:40.900 ⇒ 00:04:42.800 Demilade Agboola: So I think you might need to make it a sum.
45 00:04:44.800 ⇒ 00:04:47.259 Mustafa Raja: Yeah, but I cannot, aggregate it too somehow.
46 00:04:48.850 ⇒ 00:04:49.490 Demilade Agboola: Pardon?
47 00:04:49.920 ⇒ 00:04:52.090 Mustafa Raja: I cannot aggregate this to a sum.
48 00:04:53.010 ⇒ 00:04:54.160 Mustafa Raja: Sure, question.
49 00:04:54.790 ⇒ 00:04:59.880 Mustafa Raja: Yeah, and I don’t know why. The option isn’t just coming up, you know?
50 00:05:00.740 ⇒ 00:05:02.060 Demilade Agboola: Okay, give me one second.
51 00:05:12.850 ⇒ 00:05:15.720 Mustafa Raja: I could just say that.
52 00:05:15.720 ⇒ 00:05:20.220 Demilade Agboola: Maybe under the table, just under the table. Like, just remove everything, let’s start again.
53 00:05:22.360 ⇒ 00:05:23.070 Mustafa Raja: Okay.
54 00:05:23.220 ⇒ 00:05:27.489 Demilade Agboola: I’m trying to see… So if we do…
55 00:05:27.490 ⇒ 00:05:28.240 Mustafa Raja: this…
56 00:05:28.240 ⇒ 00:05:28.950 Demilade Agboola: Yeah.
57 00:05:29.630 ⇒ 00:05:34.609 Demilade Agboola: Because I can group it, like, in the dev table, the snapshot table, I can actually just group it.
58 00:05:35.060 ⇒ 00:05:41.920 Demilade Agboola: I’m wondering why that… sorry, before you add it, can you click… before you, add any other thing, can you, like, right-click it?
59 00:05:42.830 ⇒ 00:05:43.440 Demilade Agboola: So let me see…
60 00:05:43.440 ⇒ 00:05:44.070 Mustafa Raja: dysfunction.
61 00:05:44.070 ⇒ 00:05:46.749 Demilade Agboola: Yeah, so aggregates by count distinct.
62 00:05:48.060 ⇒ 00:05:49.330 Demilade Agboola: Interesting.
63 00:05:54.700 ⇒ 00:05:55.720 Demilade Agboola: For us, I need to.
64 00:06:15.040 ⇒ 00:06:17.440 Demilade Agboola: We can do it from the other table, can’t we?
65 00:06:19.440 ⇒ 00:06:25.370 Mustafa Raja: We can also do it from this table. What we can do is we can just say that, it shouldn’t be zero, we can add a filter.
66 00:06:26.140 ⇒ 00:06:27.799 Mustafa Raja: That it shouldn’t be legal.
67 00:06:27.800 ⇒ 00:06:31.430 Demilade Agboola: Here’s the thing, the numbers are not even accurate, I don’t know why, so, like…
68 00:06:31.650 ⇒ 00:06:34.369 Demilade Agboola: If I share my screen, click share my screen so you see what I’m seeing.
69 00:06:34.810 ⇒ 00:06:35.550 Mustafa Raja: Mmm.
70 00:06:36.030 ⇒ 00:06:36.899 Demilade Agboola: Can you see my screen?
71 00:06:39.050 ⇒ 00:06:40.020 Mustafa Raja: Yes.
72 00:06:40.750 ⇒ 00:06:45.270 Demilade Agboola: So… Oh, my guess is… let me see, so it’s saying this.
73 00:06:46.490 ⇒ 00:06:49.979 Demilade Agboola: Right, so let’s actually look at the data.
74 00:07:10.000 ⇒ 00:07:16.100 Demilade Agboola: Yeah, so, you see, it should actually be… 8.
75 00:07:16.270 ⇒ 00:07:17.110 Demilade Agboola: Rose.
76 00:07:18.340 ⇒ 00:07:20.820 Demilade Agboola: So that’s what I’m saying, like, it’s weird that…
77 00:07:20.950 ⇒ 00:07:23.779 Demilade Agboola: It’s doing that… it’s doing that that way.
78 00:07:23.990 ⇒ 00:07:28.649 Mustafa Raja: Actually, no, you know what, try. Oh, if the… I think it’s correct if we do a count listing.
79 00:07:28.650 ⇒ 00:07:30.310 Demilade Agboola: Yeah, so do it count these things.
80 00:07:31.000 ⇒ 00:07:32.220 Mustafa Raja: Yeah…
81 00:07:32.620 ⇒ 00:07:33.290 Demilade Agboola: Let’s see.
82 00:07:37.040 ⇒ 00:07:38.000 Demilade Agboola: Dutch.
83 00:08:08.540 ⇒ 00:08:10.570 Mustafa Raja: I don’t need this one…
84 00:08:41.490 ⇒ 00:08:43.159 Demilade Agboola: What’s it showing for February, though?
85 00:08:44.340 ⇒ 00:08:45.040 Mustafa Raja: Cody?
86 00:08:45.370 ⇒ 00:08:47.260 Demilade Agboola: Okay, let’s continue, let’s just continue.
87 00:08:54.430 ⇒ 00:08:55.130 Mustafa Raja: Okay.
88 00:08:55.540 ⇒ 00:09:00.040 Demilade Agboola: What’s it showing for February? Like, what’s the number? Because if I’m going to do period over period.
89 00:09:01.610 ⇒ 00:09:02.690 Mustafa Raja: Let me see…
90 00:09:08.310 ⇒ 00:09:09.730 Demilade Agboola: Yeah, well, that’s not true, it’s not true.
91 00:09:10.000 ⇒ 00:09:11.309 Demilade Agboola: It’s… it should be 6.
92 00:09:15.570 ⇒ 00:09:16.310 Mustafa Raja: Hmm…
93 00:09:16.450 ⇒ 00:09:17.410 Demilade Agboola: Yeah.
94 00:09:20.610 ⇒ 00:09:22.320 Mustafa Raja: That’s just not correct.
95 00:09:24.150 ⇒ 00:09:26.179 Demilade Agboola: And when last did you refresh this data?
96 00:09:26.830 ⇒ 00:09:30.399 Mustafa Raja: I refreshed it just as we started this meeting.
97 00:09:30.400 ⇒ 00:09:32.990 Demilade Agboola: Okay, so it should be deleted. I’ve not done any change since then.
98 00:09:53.550 ⇒ 00:09:57.730 Mustafa Raja: This table says that in the last 30 days, we only churned 2 customers, though.
99 00:10:02.040 ⇒ 00:10:03.819 Demilade Agboola: Very interesting. Give me one second.
100 00:10:28.490 ⇒ 00:10:30.269 Demilade Agboola: This one says Ikuya.
101 00:10:52.290 ⇒ 00:10:53.929 Demilade Agboola: Okay, I’ll look into that.
102 00:10:54.680 ⇒ 00:10:56.760 Demilade Agboola: Thank you for that observation.
103 00:10:59.850 ⇒ 00:11:04.149 Demilade Agboola: Okay, so the trend customers is… is being weird.
104 00:11:09.180 ⇒ 00:11:10.450 Mustafa Raja: Do we need any percentage here?
105 00:11:10.450 ⇒ 00:11:12.849 Demilade Agboola: Okay, do something instead, let’s do something instead.
106 00:11:14.140 ⇒ 00:11:21.650 Demilade Agboola: Can we count distinct customers per month? Can you go back to editing workbook? Where trend customers is equal to 1?
107 00:11:22.570 ⇒ 00:11:24.749 Demilade Agboola: So basically, doometric Month.
108 00:11:26.670 ⇒ 00:11:28.649 Mustafa Raja: Yeah, metric month is there, and then…
109 00:11:28.650 ⇒ 00:11:30.969 Demilade Agboola: Move chart customer account, yeah, so do metric month.
110 00:11:31.140 ⇒ 00:11:33.390 Demilade Agboola: Then do the customers.
111 00:11:33.630 ⇒ 00:11:36.559 Demilade Agboola: count of customer ID, or account ID, or something.
112 00:11:39.380 ⇒ 00:11:42.419 Demilade Agboola: Do, like, account, like, count account ID.
113 00:11:42.630 ⇒ 00:11:43.229 Demilade Agboola: So can you see.
114 00:11:43.230 ⇒ 00:11:44.240 Mustafa Raja: Account ID, okay.
115 00:11:44.240 ⇒ 00:11:45.979 Demilade Agboola: can’t distinct account ID.
116 00:11:49.270 ⇒ 00:11:54.599 Demilade Agboola: Then add a filter where metricmonth is equal to… sorry, where trend customized equal to 1.
117 00:11:55.510 ⇒ 00:11:57.140 Mustafa Raja: June customer…
118 00:11:57.970 ⇒ 00:11:59.699 Demilade Agboola: It’s very close to one, not as a filter.
119 00:12:07.320 ⇒ 00:12:10.039 Mustafa Raja: Yeah… this was it.
120 00:12:25.570 ⇒ 00:12:31.359 Demilade Agboola: Also, you can… we can add the customer, thing in now. We can add the customer filter now, that data exists.
121 00:12:32.290 ⇒ 00:12:32.849 Mustafa Raja: Okay, go.
122 00:12:32.850 ⇒ 00:12:35.859 Demilade Agboola: Customer name, so we can add to all the, like, the dashboard.
123 00:12:36.230 ⇒ 00:12:40.839 Demilade Agboola: We can add, customer name as a filter, and things should change, so let’s test that.
124 00:12:42.030 ⇒ 00:12:45.019 Mustafa Raja: Give me a moment, I’ll just prepare this KPA.
125 00:12:45.020 ⇒ 00:12:45.650 Demilade Agboola: Okay.
126 00:13:45.730 ⇒ 00:13:49.740 Mustafa Raja: Okay, and do we need percentage for net error also?
127 00:13:51.590 ⇒ 00:13:52.280 Demilade Agboola: One thing?
128 00:13:53.300 ⇒ 00:13:55.740 Mustafa Raja: Do we need the percentage for net error also?
129 00:13:56.630 ⇒ 00:13:58.060 Demilade Agboola: Yes.
130 00:13:59.030 ⇒ 00:14:05.280 Mustafa Raja: Okay, do we have the metric for this, then?
131 00:14:05.280 ⇒ 00:14:10.700 Demilade Agboola: Yeah, same, same way. So there’s a metric for… The previous month as well.
132 00:14:11.760 ⇒ 00:14:17.619 Demilade Agboola: So the same way, like, say, yes, there’s the metric from March 2026,
133 00:14:17.780 ⇒ 00:14:19.619 Demilade Agboola: And there’s February 2026 as well.
134 00:14:28.900 ⇒ 00:14:31.610 Mustafa Raja: Yeah, it just doesn’t give that.
135 00:14:32.010 ⇒ 00:14:34.029 Demilade Agboola: Can you unselect it and select it again, please?
136 00:14:35.460 ⇒ 00:14:36.300 Mustafa Raja: Hmm…
137 00:14:38.400 ⇒ 00:14:41.870 Demilade Agboola: Oh, no, using the… yes, okay.
138 00:14:45.420 ⇒ 00:14:46.180 Demilade Agboola: I don’t know.
139 00:14:46.410 ⇒ 00:14:51.369 Demilade Agboola: I push… Net iron,
140 00:14:56.920 ⇒ 00:15:02.900 Demilade Agboola: Can you, like, can you just, like, let’s try and build it from scratch. Like, again, I think sometimes Omni doesn’t…
141 00:15:03.640 ⇒ 00:15:07.209 Demilade Agboola: Respond naturally, like, doesn’t respond immediately to the changes.
142 00:15:31.930 ⇒ 00:15:33.160 Mustafa Raja: Is this accurate, though?
143 00:15:33.880 ⇒ 00:15:36.180 Demilade Agboola: Let me give a quick look.
144 00:15:37.300 ⇒ 00:15:40.250 Mustafa Raja: Yeah, that was weird. The other one was, like.
145 00:15:40.250 ⇒ 00:15:42.030 Demilade Agboola: Negative, yeah…
146 00:15:42.030 ⇒ 00:15:43.150 Mustafa Raja: I’ll give you a quick look.
147 00:15:43.480 ⇒ 00:15:44.390 Mustafa Raja: Yeah.
148 00:15:54.690 ⇒ 00:15:58.229 Demilade Agboola: What was the value before? Negative $23,000 or something?
149 00:15:58.480 ⇒ 00:16:00.770 Mustafa Raja: Yeah, it was around negative 23.
150 00:16:01.050 ⇒ 00:16:01.970 Mustafa Raja: Thousand.
151 00:16:01.970 ⇒ 00:16:02.720 Demilade Agboola: Yeah.
152 00:16:14.820 ⇒ 00:16:19.240 Demilade Agboola: This is the same error I’ve changed for last month, was about 200K.
153 00:16:20.300 ⇒ 00:16:21.230 Demilade Agboola: Which…
154 00:16:45.720 ⇒ 00:16:50.190 Demilade Agboola: I mean, our next R here is 165K.
155 00:16:50.660 ⇒ 00:16:57.579 Demilade Agboola: And even in that dashboard is one… even in their own dashboard, It is 1…
156 00:17:00.060 ⇒ 00:17:01.660 Demilade Agboola: Let’s do a frickin’ dashboard.
157 00:17:02.320 ⇒ 00:17:04.420 Demilade Agboola: Yeah, it’s 166K, so…
158 00:17:04.990 ⇒ 00:17:09.559 Demilade Agboola: And ours is one… like, even, like, if you look at our chart below, it’s 165K, so…
159 00:17:13.609 ⇒ 00:17:20.479 Demilade Agboola: No, if you know, so if you go, yeah, thereabout, but if you go down, scroll down, AR breakdown, if you scroll to the right…
160 00:17:23.220 ⇒ 00:17:24.630 Demilade Agboola: You’ll see, yeah.
161 00:17:25.970 ⇒ 00:17:29.099 Demilade Agboola: So it’s 165K for February 2026.
162 00:17:31.170 ⇒ 00:17:32.369 Mustafa Raja: 1, 2, yeah.
163 00:17:33.230 ⇒ 00:17:34.540 Mustafa Raja: net new.
164 00:17:35.870 ⇒ 00:17:36.790 Demilade Agboola: So…
165 00:17:37.090 ⇒ 00:17:39.800 Mustafa Raja: So this is the… this is… this value is correct then, right?
166 00:17:40.130 ⇒ 00:17:44.110 Demilade Agboola: Yeah, it’s pretty close to what they have already in their dashboard.
167 00:17:44.980 ⇒ 00:17:48.509 Mustafa Raja: Yeah, hmm, so I’m wondering if I… if I should just…
168 00:17:48.510 ⇒ 00:17:48.959 Demilade Agboola: Did you use it.
169 00:17:48.960 ⇒ 00:17:50.049 Mustafa Raja: I use this.
170 00:17:50.230 ⇒ 00:17:54.939 Demilade Agboola: Yeah, that’s what I was thinking, so we could just use those… And then compare.
171 00:17:55.850 ⇒ 00:17:56.290 Mustafa Raja: Hmm…
172 00:17:56.670 ⇒ 00:17:59.299 Demilade Agboola: That topic is different, though. It’s a different topic.
173 00:17:59.300 ⇒ 00:18:04.199 Mustafa Raja: Yeah, it’s a different topic, but these two are also built from different topics.
174 00:18:04.730 ⇒ 00:18:05.589 Demilade Agboola: Oh, okay.
175 00:18:06.020 ⇒ 00:18:12.179 Mustafa Raja: Yeah, these two… this one is… I built it using this one’s topic.
176 00:18:12.480 ⇒ 00:18:13.240 Demilade Agboola: Okay.
177 00:18:13.240 ⇒ 00:18:18.689 Mustafa Raja: And then the total customers I built for… using these customers over last year topic.
178 00:18:19.380 ⇒ 00:18:20.190 Demilade Agboola: Okay, back over.
179 00:18:20.200 ⇒ 00:18:21.880 Mustafa Raja: So I could use this.
180 00:18:24.130 ⇒ 00:18:24.970 Demilade Agboola: Oh, okay.
181 00:18:27.710 ⇒ 00:18:30.989 Mustafa Raja: I was wondering if I could use this, though. Anyways…
182 00:19:26.900 ⇒ 00:19:29.010 Mustafa Raja: Oh, this one’s now different too.
183 00:19:29.200 ⇒ 00:19:32.849 Mustafa Raja: This one is now saying 1041 also.
184 00:19:34.950 ⇒ 00:19:36.200 Demilade Agboola: Interesting.
185 00:19:36.330 ⇒ 00:19:39.350 Demilade Agboola: But it wasn’t, like… Sorry, let’s see…
186 00:19:39.350 ⇒ 00:19:43.050 Mustafa Raja: In the dashboard, it’s saying… in the dashboard, it was saying,
187 00:19:44.900 ⇒ 00:19:49.360 Mustafa Raja: In the dashboard, it was saying, 23.
188 00:19:49.980 ⇒ 00:19:51.560 Mustafa Raja: Net new era.
189 00:19:52.410 ⇒ 00:19:59.080 Mustafa Raja: But When I duplicated it, it now says… 1400.
190 00:20:00.320 ⇒ 00:20:03.090 Demilade Agboola: And the past 1 month is net new error.
191 00:20:04.800 ⇒ 00:20:07.020 Mustafa Raja: And then let me…
192 00:20:07.020 ⇒ 00:20:07.790 Demilade Agboola: Let’s see.
193 00:20:11.330 ⇒ 00:20:12.339 Mustafa Raja: It’s the same.
194 00:20:12.340 ⇒ 00:20:13.230 Demilade Agboola: Yeah.
195 00:20:13.700 ⇒ 00:20:15.170 Demilade Agboola: And that’s a different topic.
196 00:20:16.210 ⇒ 00:20:19.680 Mustafa Raja: That’s the same topic as this.
197 00:20:19.680 ⇒ 00:20:21.140 Demilade Agboola: Yeah, okay.
198 00:20:28.970 ⇒ 00:20:30.480 Demilade Agboola: I’m trying to think…
199 00:20:37.000 ⇒ 00:20:38.710 Demilade Agboola: Okay, so let’s put…
200 00:20:50.240 ⇒ 00:20:53.499 Demilade Agboola: I wonder why the topic changed, like, why the value changed.
201 00:20:54.410 ⇒ 00:20:55.860 Mustafa Raja: Yeah, me too.
202 00:21:52.920 ⇒ 00:21:53.740 Demilade Agboola: Okay.
203 00:21:53.890 ⇒ 00:21:55.279 Demilade Agboola: I see, I see.
204 00:21:55.770 ⇒ 00:22:02.900 Demilade Agboola: Alright, let’s use this topic and just create this chart, and then I will try and debug the numbers so that when I make a change, it will just reflect the…
205 00:22:36.350 ⇒ 00:22:38.770 Mustafa Raja: I think it’s because this number is negative.
206 00:22:41.490 ⇒ 00:22:43.019 Mustafa Raja: It’s giving this value.
207 00:22:47.570 ⇒ 00:22:49.800 Mustafa Raja: What do we do about this?
208 00:22:52.240 ⇒ 00:22:53.289 Demilade Agboola: Yeah, that’s tough.
209 00:22:53.670 ⇒ 00:22:54.320 Demilade Agboola: Mmm…
210 00:23:47.980 ⇒ 00:23:52.000 Demilade Agboola: What do we do?
211 00:23:54.900 ⇒ 00:23:59.290 Demilade Agboola: Also, their data is… their data is very funny sometimes, like…
212 00:23:59.970 ⇒ 00:24:06.760 Demilade Agboola: like, the dashboards they’re using, I have an argument that their data is wrong, and something…
213 00:24:08.910 ⇒ 00:24:10.939 Demilade Agboola: It will show probably later this week.
214 00:24:12.180 ⇒ 00:24:16.950 Mustafa Raja: I think I might have an idea of what we could do.
215 00:24:22.110 ⇒ 00:24:29.150 Mustafa Raja: Do we have an overall… overall of their… Good evening here.
216 00:24:30.280 ⇒ 00:24:32.739 Demilade Agboola: The revenue, so that would be gross new.
217 00:24:32.930 ⇒ 00:24:35.280 Demilade Agboola: I think I gross knew this… this is…
218 00:24:37.090 ⇒ 00:24:44.749 Mustafa Raja: Will this be able to… I don’t know if this is going to be able to give us a good percentage comparison.
219 00:24:45.020 ⇒ 00:24:48.440 Mustafa Raja: I was thinking of maybe using this, but…
220 00:24:50.800 ⇒ 00:24:56.209 Demilade Agboola: I think we should just use it as it is. When it gets into a positive, I think this should get into a positive, it’s a turn to.
221 00:24:56.400 ⇒ 00:24:58.360 Demilade Agboola: It’ll turn to a percentage.
222 00:24:58.890 ⇒ 00:25:04.240 Mustafa Raja: Yeah, that’s fair. I think it’s going to turn to positive.
223 00:25:04.240 ⇒ 00:25:05.220 Demilade Agboola: Yeah, so…
224 00:25:05.220 ⇒ 00:25:09.510 Mustafa Raja: Negative 23, and negative 23 now is a negative thousand.
225 00:25:10.340 ⇒ 00:25:11.640 Mustafa Raja: That’s a good change.
226 00:25:40.790 ⇒ 00:25:42.529 Mustafa Raja: I’m going to hide these.
227 00:25:43.690 ⇒ 00:25:48.900 Mustafa Raja: Also, how far are we with this now?
228 00:25:49.590 ⇒ 00:25:55.320 Mustafa Raja: Like, what’s left? I think, we need to add percentage here, right?
229 00:25:56.430 ⇒ 00:25:58.939 Demilade Agboola: Yes, let’s add a percentage.
230 00:25:59.210 ⇒ 00:25:59.739 Demilade Agboola: There is…
231 00:25:59.740 ⇒ 00:26:02.189 Mustafa Raja: And then there is one filter.
232 00:26:02.190 ⇒ 00:26:04.120 Demilade Agboola: Yes, the customer filter.
233 00:26:04.770 ⇒ 00:26:06.160 Mustafa Raja: And then what?
234 00:26:06.900 ⇒ 00:26:08.959 Demilade Agboola: And then I would just need to debug.
235 00:26:09.410 ⇒ 00:26:12.099 Demilade Agboola: the other stuff, but I think we’re done. Like…
236 00:26:12.100 ⇒ 00:26:13.069 Mustafa Raja: Yeah, they can.
237 00:26:13.070 ⇒ 00:26:16.600 Demilade Agboola: be data QA, but we’re blocked by that because
238 00:26:17.210 ⇒ 00:26:20.750 Demilade Agboola: They’re… the… the dashboard that they currently have.
239 00:26:21.680 ⇒ 00:26:31.250 Demilade Agboola: I think… well, I mean, how do I put it? I can defend the numbers on this chart. Like, we can actually go into the numbers, and for the most part, look there and say…
240 00:26:31.640 ⇒ 00:26:34.299 Demilade Agboola: You know, like, let me show you and give you an example.
241 00:26:34.300 ⇒ 00:26:36.490 Mustafa Raja: Yeah. Let me show my screen. Yeah.
242 00:26:38.520 ⇒ 00:26:39.740 Mustafa Raja: Yeah.
243 00:26:39.740 ⇒ 00:26:40.640 Demilade Agboola: Can you see my screen?
244 00:26:40.870 ⇒ 00:26:41.720 Mustafa Raja: Yep.
245 00:26:42.390 ⇒ 00:26:45.689 Demilade Agboola: So, this is the dashboard that they use.
246 00:26:47.400 ⇒ 00:26:52.280 Demilade Agboola: You’re saying that this customer, Hibia, Had an expansion.
247 00:26:54.610 ⇒ 00:26:56.369 Demilade Agboola: Right. In the last 30 days.
248 00:26:56.880 ⇒ 00:27:01.699 Demilade Agboola: Yes, I had an expansion basically on the 5th of March 2020.
249 00:27:01.700 ⇒ 00:27:02.200 Mustafa Raja: Seems to be good.
250 00:27:02.200 ⇒ 00:27:09.589 Demilade Agboola: Last week, this customer went to 16,000, basically.
251 00:27:10.030 ⇒ 00:27:14.109 Demilade Agboola: Right? And so they have a positive ARR as a result.
252 00:27:14.630 ⇒ 00:27:21.600 Demilade Agboola: If we come to Hyperline, Apple Line has the details of their subscriptions. If you search customer, Hibia.
253 00:27:24.400 ⇒ 00:27:26.699 Demilade Agboola: And then you look at them.
254 00:27:27.050 ⇒ 00:27:32.160 Demilade Agboola: Subscription details. There’s nothing that has changed. The subscription was from June to…
255 00:27:32.700 ⇒ 00:27:38.030 Demilade Agboola: to June 2026, and it has always been 16,575.
256 00:27:38.870 ⇒ 00:27:41.819 Demilade Agboola: So, when did they have…
257 00:27:43.000 ⇒ 00:27:48.780 Demilade Agboola: An expansion. An expansion, yeah, when did they increase how much they were spending. There’s nothing in here that shows that.
258 00:27:49.210 ⇒ 00:27:51.099 Demilade Agboola: But this is Hyperline.
259 00:27:52.160 ⇒ 00:27:54.079 Demilade Agboola: Let me try and see Salesforce.
260 00:27:54.500 ⇒ 00:27:58.419 Demilade Agboola: But that’s what I’m trying to say, so that’s why I said, like, their data seems weird. It’s, like, wrong.
261 00:27:58.920 ⇒ 00:28:03.610 Demilade Agboola: And that’s why I said I want to be able to see How they’re defining these things.
262 00:28:03.910 ⇒ 00:28:06.000 Demilade Agboola: Because it doesn’t really make much sense.
263 00:28:06.170 ⇒ 00:28:08.690 Demilade Agboola: For some of the… Oh, shit.
264 00:28:09.220 ⇒ 00:28:10.769 Demilade Agboola: I hate this thing so much.
265 00:28:11.630 ⇒ 00:28:12.480 Mustafa Raja: Yeah.
266 00:28:15.270 ⇒ 00:28:21.319 Mustafa Raja: And what do you want to do about the prod thing? Because sooner or later, we must… we must move there.
267 00:28:23.920 ⇒ 00:28:30.990 Demilade Agboola: We’ll just have to rebuild the thing. What I, what I’m thinking is maybe, maybe, you know…
268 00:28:33.770 ⇒ 00:28:46.849 Mustafa Raja: not change the current topics, create new topics with prod, and then once we have one-to-one parity with this chart, this dashboard, we can just turn that off, you know, with the new prod one.
269 00:28:47.750 ⇒ 00:28:51.690 Demilade Agboola: Yeah, yeah, I mean, so what we can… yeah, yeah, yeah, we can just create the prod one, exactly, and…
270 00:28:51.880 ⇒ 00:29:02.360 Demilade Agboola: when everything’s aligned, we will just direct people to the new one. So what we will just do… my problem and my worry is I don’t want people to start utilizing this, and then they will have a link.
271 00:29:03.190 ⇒ 00:29:04.829 Mustafa Raja: Hmm, yeah, that’s correct.
272 00:29:04.830 ⇒ 00:29:05.880 Demilade Agboola: Their links don’t…
273 00:29:05.880 ⇒ 00:29:08.529 Mustafa Raja: Yeah, so I guess we’ll have to prioritize that then.
274 00:29:08.750 ⇒ 00:29:09.420 Demilade Agboola: Yeah.
275 00:29:12.000 ⇒ 00:29:14.139 Demilade Agboola: I’m curious as to how they find…
276 00:29:17.460 ⇒ 00:29:19.719 Mustafa Raja: Maybe you could just search the…
277 00:29:20.210 ⇒ 00:29:24.300 Mustafa Raja: What’s it called? Search the client? Or… search the account?
278 00:29:26.260 ⇒ 00:29:27.060 Demilade Agboola: Yeah…
279 00:29:30.210 ⇒ 00:29:33.349 Demilade Agboola: Okay… Oh, we see. So it ties this?
280 00:29:38.290 ⇒ 00:29:40.670 Demilade Agboola: Close 1, June. Closed…
281 00:29:48.850 ⇒ 00:29:53.880 Demilade Agboola: So they started renewal planning, But it’s a renewal, how is that an expansion?
282 00:29:58.080 ⇒ 00:29:59.289 Demilade Agboola: Did you get my point?
283 00:30:00.430 ⇒ 00:30:00.890 Demilade Agboola: You’re talking.
284 00:30:00.890 ⇒ 00:30:04.969 Mustafa Raja: Yeah, they just renewed their account, and that’s not an expansion.
285 00:30:04.970 ⇒ 00:30:06.000 Demilade Agboola: expansion.
286 00:30:17.170 ⇒ 00:30:28.600 Mustafa Raja: Do we get the… can we get a history of… like, before this… before this renewal, how much were they paying? So, 6… 617, so, yeah.
287 00:30:29.580 ⇒ 00:30:35.040 Demilade Agboola: So they’re planning… it’s even renewal planning, it’s not even like they’ve renewed, but I don’t think they renewed.
288 00:30:35.640 ⇒ 00:30:36.470 Demilade Agboola: Right?
289 00:30:37.120 ⇒ 00:30:37.800 Mustafa Raja: Hmm…
290 00:30:38.860 ⇒ 00:30:39.610 Demilade Agboola: Oh, edits.
291 00:30:40.310 ⇒ 00:30:45.549 Demilade Agboola: They’ve done outbound calls and all that stuff, but… yeah. There’s nothing about this.
292 00:30:46.420 ⇒ 00:30:49.060 Demilade Agboola: That makes you show that they renewed.
293 00:30:50.310 ⇒ 00:30:51.270 Mustafa Raja: Hmm…
294 00:30:52.290 ⇒ 00:31:01.669 Mustafa Raja: Yeah, maybe a loom, or something that we can send it out, you know, or maybe you’ll have to do it, you’ll have to discuss this in a meeting with them.
295 00:31:01.670 ⇒ 00:31:09.699 Demilade Agboola: Yeah, yeah, I’ll do a Zoom clip and send with them, and let them know that, like, yo, this… this is part of what I was… like, anything, it’s fine.
296 00:31:10.180 ⇒ 00:31:15.210 Mustafa Raja: Hmm… Yeah. Will you share it first internally, and then…
297 00:31:15.360 ⇒ 00:31:17.960 Mustafa Raja: With them, or what’s your plan with that?
298 00:31:17.960 ⇒ 00:31:21.840 Demilade Agboola: I’ll send you in our data channel with Caitlin and… .
299 00:31:22.390 ⇒ 00:31:23.110 Mustafa Raja: Okay.
300 00:31:23.280 ⇒ 00:31:23.830 Demilade Agboola: Yeah.
301 00:31:29.790 ⇒ 00:31:33.390 Mustafa Raja: Yeah, this isn’t an expansion, that… that’s for sure.
302 00:31:33.390 ⇒ 00:31:40.069 Demilade Agboola: Yeah, so I… so the data is… that’s why I said the data is actually weird, it’s… it’s… sometimes I’m just like, okay…
303 00:31:40.210 ⇒ 00:31:57.429 Demilade Agboola: I don’t know who bought these things for them, but, like, their numbers don’t really add up. Now, at the end of the day, like, we’re still in the same ballpark. It’s not like I’m saying… like, it’s not like they’re saying, oh, we’re making 3 million, 3.4 million, and I’m saying they’re making 5 million. It’s not crazy like that. It’s, like, 3.3 to, like, 3.4, so it’s… it’s close.
304 00:31:57.730 ⇒ 00:32:04.799 Demilade Agboola: But there are certain things I’m seeing in the data that’s, like, I don’t… I don’t agree with how the data is being, like, quantified.
305 00:32:05.870 ⇒ 00:32:06.850 Mustafa Raja: Okay, okay.
306 00:32:07.120 ⇒ 00:32:10.819 Mustafa Raja: Yeah, let’s work on the… let’s work on the customer filter.
307 00:32:11.970 ⇒ 00:32:20.740 Mustafa Raja: And then I’ll take a look at this, percentage. Okay, filter. Which topic would have that filter?
308 00:32:21.500 ⇒ 00:32:28.929 Demilade Agboola: For all of them, all of them, apart from the final one, the top 10 changes, all of them now have a customer.
309 00:32:29.480 ⇒ 00:32:30.320 Demilade Agboola: Filter.
310 00:32:30.720 ⇒ 00:32:32.550 Mustafa Raja: Customer name, is that correct?
311 00:32:32.550 ⇒ 00:32:33.140 Demilade Agboola: Yes.
312 00:32:33.680 ⇒ 00:32:34.490 Mustafa Raja: Okay.
313 00:32:38.480 ⇒ 00:32:47.960 Mustafa Raja: I’ll just manually add it to the rest of them, select a field, customer name… Select a field…
314 00:32:50.470 ⇒ 00:33:00.210 Mustafa Raja: Custom name, select a field… So all… so this applies to the whole dashboard, right?
315 00:33:00.210 ⇒ 00:33:04.990 Demilade Agboola: Yeah, apart from the last, like, the bottom row.
316 00:33:05.740 ⇒ 00:33:07.879 Mustafa Raja: So, not, not, not the two?
317 00:33:07.880 ⇒ 00:33:08.270 Demilade Agboola: No, no.
318 00:33:08.270 ⇒ 00:33:10.020 Mustafa Raja: Twice the rest of them, yeah.
319 00:33:10.020 ⇒ 00:33:10.650 Demilade Agboola: Yeah.
320 00:33:11.020 ⇒ 00:33:11.860 Mustafa Raja: Oh, okay.
321 00:33:15.810 ⇒ 00:33:17.600 Mustafa Raja: Gestroman name…
322 00:33:23.630 ⇒ 00:33:25.520 Mustafa Raja: Quest dominion…
323 00:33:32.360 ⇒ 00:33:33.230 Mustafa Raja: June…
324 00:33:54.640 ⇒ 00:33:55.600 Mustafa Raja: Okay.
325 00:33:58.950 ⇒ 00:34:01.740 Mustafa Raja: Okay… let’s try it out.
326 00:34:16.210 ⇒ 00:34:17.360 Demilade Agboola: Let me talk with Cherry.
327 00:34:18.429 ⇒ 00:34:19.989 Mustafa Raja: Jerry? Okay.
328 00:34:27.010 ⇒ 00:34:28.340 Mustafa Raja: Does this look good?
329 00:34:31.510 ⇒ 00:34:32.940 Mustafa Raja: I think it looks good.
330 00:34:33.830 ⇒ 00:34:37.259 Demilade Agboola: Let’s check… let’s check the… whichever it is in Salesforce.
331 00:34:38.310 ⇒ 00:34:40.110 Mustafa Raja: Okay,
332 00:34:55.550 ⇒ 00:34:58.500 Mustafa Raja: Could you share your screen?
333 00:34:59.160 ⇒ 00:34:59.750 Demilade Agboola: Angry.
334 00:35:05.470 ⇒ 00:35:08.820 Demilade Agboola: Let me actually refresh it, mother. I’m sorry, Hyperline.
335 00:35:21.250 ⇒ 00:35:24.339 Mustafa Raja: It’s 209, yes, that is 209.
336 00:35:24.690 ⇒ 00:35:26.670 Demilade Agboola: And it says October.
337 00:35:32.660 ⇒ 00:35:34.580 Demilade Agboola: So, yeah, 29 error.
338 00:35:35.540 ⇒ 00:35:39.490 Demilade Agboola: disabling them in on the 6th of October, let me track what Salesforce says.
339 00:35:42.620 ⇒ 00:35:45.230 Demilade Agboola: How the hell did we find?
340 00:35:48.820 ⇒ 00:35:49.690 Demilade Agboola: Perfect.
341 00:35:50.180 ⇒ 00:35:51.680 Mustafa Raja: Yeah, you got it.
342 00:35:52.550 ⇒ 00:35:58.070 Mustafa Raja: Jerry might have multiple… hmm… 59,000…
343 00:36:04.090 ⇒ 00:36:05.170 Demilade Agboola: There’s different, different…
344 00:36:09.120 ⇒ 00:36:11.490 Demilade Agboola: Bro, they have multiple amounts, what’s going on here?
345 00:36:12.760 ⇒ 00:36:14.889 Demilade Agboola: So they had a renewal of $32,000.
346 00:36:16.660 ⇒ 00:36:19.029 Demilade Agboola: They had an upsell of $27,000.
347 00:36:20.780 ⇒ 00:36:21.860 Mustafa Raja: Which is fifth?
348 00:36:21.970 ⇒ 00:36:24.030 Mustafa Raja: 59,000, okay.
349 00:36:24.030 ⇒ 00:36:24.630 Demilade Agboola: Yeah.
350 00:36:25.140 ⇒ 00:36:29.520 Demilade Agboola: And somehow they renewed it for… 59,000, yeah.
351 00:36:30.190 ⇒ 00:36:31.110 Demilade Agboola: So…
352 00:36:31.430 ⇒ 00:36:33.699 Mustafa Raja: Mmm, yeah, they renewed it today.
353 00:36:34.840 ⇒ 00:36:35.680 Demilade Agboola: Today?
354 00:36:36.090 ⇒ 00:36:36.940 Mustafa Raja: Yeah.
355 00:36:37.660 ⇒ 00:36:38.969 Demilade Agboola: No, no, no, October.
356 00:36:39.920 ⇒ 00:36:41.580 Mustafa Raja: Oh, hmm?
357 00:36:41.580 ⇒ 00:36:42.620 Demilade Agboola: It’s in the future.
358 00:36:42.960 ⇒ 00:36:44.439 Mustafa Raja: Oh, okay, very, yeah.
359 00:36:44.960 ⇒ 00:36:47.890 Demilade Agboola: Sorry, like, reading American dates is a bit strange to me.
360 00:36:48.390 ⇒ 00:36:49.120 Mustafa Raja: Oh, okay, okay.
361 00:36:50.130 ⇒ 00:36:51.799 Demilade Agboola: It’s not hit or anything.
362 00:36:53.980 ⇒ 00:36:55.010 Demilade Agboola: So why is this?
363 00:36:55.410 ⇒ 00:36:57.110 Demilade Agboola: 209, error.
364 00:37:03.600 ⇒ 00:37:05.640 Demilade Agboola: Right. Won’t be contracts?
365 00:37:11.670 ⇒ 00:37:12.690 Mustafa Raja: Hmm, hmm.
366 00:37:14.620 ⇒ 00:37:20.810 Mustafa Raja: Scaild… I think they’re… They’re billing in… they’re billing them 4 times.
367 00:37:21.380 ⇒ 00:37:22.290 Mustafa Raja: You know? Yeah.
368 00:37:23.130 ⇒ 00:37:24.359 Demilade Agboola: So it’s maybe… yeah.
369 00:37:24.840 ⇒ 00:37:25.820 Demilade Agboola: That makes sense.
370 00:37:26.600 ⇒ 00:37:28.750 Demilade Agboola: Cause it’s for every 3 months.
371 00:37:28.750 ⇒ 00:37:32.570 Mustafa Raja: Hmm, every 3 months, so they’re billing them 4 times.
372 00:37:32.790 ⇒ 00:37:35.000 Demilade Agboola: Okay, so let me see what the AIR dashboard says.
373 00:37:35.980 ⇒ 00:37:39.690 Mustafa Raja: Yeah, if you, if you refresh… oh, okay, that one.
374 00:37:39.870 ⇒ 00:37:41.930 Demilade Agboola: Yeah, so they’re on, sorry, not ours.
375 00:37:45.700 ⇒ 00:37:47.339 Demilade Agboola: Let’s clear everything.
376 00:37:47.930 ⇒ 00:37:49.700 Demilade Agboola: Mr. Chairy…
377 00:37:54.850 ⇒ 00:37:59.039 Mustafa Raja: That… that one says 59,000 euros.
378 00:37:59.040 ⇒ 00:37:59.750 Demilade Agboola: Agree with that.
379 00:38:00.170 ⇒ 00:38:02.410 Mustafa Raja: But that isn’t accurate, though, no?
380 00:38:04.470 ⇒ 00:38:15.439 Mustafa Raja: That cannot be accurate. This… this just matches with Salesforce, but that isn’t the real story. Yeah. Real story is we are… we are billing them four times a year.
381 00:38:15.440 ⇒ 00:38:16.040 Demilade Agboola: Yeah.
382 00:38:18.910 ⇒ 00:38:20.190 Mustafa Raja: I think they.
383 00:38:25.390 ⇒ 00:38:29.770 Demilade Agboola: So what they’re doing is 5,000 every 3 months.
384 00:38:30.210 ⇒ 00:38:30.720 Demilade Agboola: Do your future.
385 00:38:30.720 ⇒ 00:38:32.589 Mustafa Raja: And then with the seats, yeah.
386 00:38:32.960 ⇒ 00:38:34.589 Demilade Agboola: And so they get a discount.
387 00:38:35.820 ⇒ 00:38:51.939 Mustafa Raja: Yeah, they get discounts somewhere that… because Salesforce says that it’s 59, right? 59,000 multiplied by 4 isn’t 209, so they are getting… they are definitely getting discounts somewhere.
388 00:38:52.690 ⇒ 00:38:57.800 Demilade Agboola: Okay, so… I see.
389 00:39:00.570 ⇒ 00:39:03.049 Mustafa Raja: And this doesn’t add up to 59 also.
390 00:39:03.970 ⇒ 00:39:04.930 Demilade Agboola: Yeah, yeah.
391 00:39:06.290 ⇒ 00:39:08.740 Mustafa Raja: And discounted somewhere.
392 00:39:08.880 ⇒ 00:39:10.780 Mustafa Raja: I just don’t know where.
393 00:39:13.290 ⇒ 00:39:14.920 Demilade Agboola: Not doing, to be fair.
394 00:39:17.300 ⇒ 00:39:20.890 Demilade Agboola: 52,250, which is what this is.
395 00:39:21.530 ⇒ 00:39:23.170 Demilade Agboola: This is what you get to own…
396 00:39:23.170 ⇒ 00:39:23.980 Mustafa Raja: Yeah.
397 00:39:26.740 ⇒ 00:39:27.770 Mustafa Raja: Hmm.
398 00:39:28.170 ⇒ 00:39:35.619 Mustafa Raja: And I believe we are also, taking here our source of truth from Hyperline then, right?
399 00:39:36.440 ⇒ 00:39:37.819 Demilade Agboola: So I’m doing Hyperlane first.
400 00:39:42.600 ⇒ 00:39:51.430 Demilade Agboola: And then, institutional, where… Yeah, so it’s… Oh, it’s 14. Oh…
401 00:39:53.990 ⇒ 00:39:58.140 Demilade Agboola: The discount? Yes, so the discount makes it $14,000.
402 00:39:58.530 ⇒ 00:39:59.409 Demilade Agboola: For 3 months.
403 00:40:03.770 ⇒ 00:40:07.449 Demilade Agboola: Which is what makes it 59,309.
404 00:40:10.030 ⇒ 00:40:10.690 Mustafa Raja: Hmm…
405 00:40:14.730 ⇒ 00:40:15.850 Mustafa Raja: Okay.
406 00:40:17.380 ⇒ 00:40:19.269 Mustafa Raja: This makes sense now.
407 00:40:20.820 ⇒ 00:40:23.709 Mustafa Raja: But this is just a story for Jerry.
408 00:40:27.380 ⇒ 00:40:29.280 Mustafa Raja: How do we get the discount value, though?
409 00:40:29.950 ⇒ 00:40:30.960 Mustafa Raja: Indeed, huh?
410 00:40:33.500 ⇒ 00:40:34.430 Demilade Agboola: I’ll hook it up.
411 00:40:36.160 ⇒ 00:40:41.860 Demilade Agboola: I have to look at that in Hyperline. But I think Hyperline might be unreliable in that regard, because
412 00:40:42.490 ⇒ 00:40:44.469 Demilade Agboola: Even Hyperline’s ARR.
413 00:40:46.540 ⇒ 00:40:50.429 Mustafa Raja: Yeah, Hyperline is suggesting 200-something here, yeah.
414 00:40:50.620 ⇒ 00:40:51.930 Demilade Agboola: Yes, which is not true.
415 00:40:55.680 ⇒ 00:41:00.330 Demilade Agboola: Okay, so what I’ll do is I’ll switch it to Salesforce as the ARR.
416 00:41:00.850 ⇒ 00:41:02.600 Mustafa Raja: Yeah, that makes sense.
417 00:41:02.860 ⇒ 00:41:03.780 Demilade Agboola: I’m gonna…
418 00:41:05.100 ⇒ 00:41:05.930 Mustafa Raja: Hmm…
419 00:41:08.570 ⇒ 00:41:12.539 Demilade Agboola: Because I don’t want… but the thing is with ERR is…
420 00:41:19.400 ⇒ 00:41:20.210 Demilade Agboola: Okay.
421 00:41:20.210 ⇒ 00:41:20.820 Mustafa Raja: Oh.
422 00:41:22.220 ⇒ 00:41:23.380 Demilade Agboola: I’ll look… I’ll look into it.
423 00:41:23.700 ⇒ 00:41:31.759 Mustafa Raja: Okay, okay. Okay, so on my side, what’s remaining is, the new customer’s percentage, right?
424 00:41:32.550 ⇒ 00:41:33.160 Demilade Agboola: Yes.
425 00:41:33.400 ⇒ 00:41:37.729 Mustafa Raja: Is there anything else, for this dashboard that I need to look into?
426 00:41:38.170 ⇒ 00:41:39.259 Demilade Agboola: No, I don’t think so.
427 00:41:40.060 ⇒ 00:41:40.970 Mustafa Raja: Okay.
428 00:41:41.330 ⇒ 00:41:45.200 Demilade Agboola: But you can always, like… so… I see.
429 00:41:47.430 ⇒ 00:41:48.399 Demilade Agboola: Is it asked?
430 00:41:49.290 ⇒ 00:41:50.260 Demilade Agboola: Cursive.
431 00:41:50.740 ⇒ 00:41:54.819 Demilade Agboola: Of course, I have to look through our… conversation with Laura.
432 00:41:55.830 ⇒ 00:42:01.199 Demilade Agboola: And see if, like, create a list of to-do.
433 00:42:03.240 ⇒ 00:42:04.899 Demilade Agboola: So I’ll look at that, shall we?
434 00:42:05.120 ⇒ 00:42:05.880 Demilade Agboola: Absolutely.
435 00:42:05.880 ⇒ 00:42:06.689 Mustafa Raja: Thank you.
436 00:42:07.830 ⇒ 00:42:15.709 Mustafa Raja: Yeah. Let me know if there’s anything else apart from that, or… then I’ll, I’ll do that.
437 00:42:16.720 ⇒ 00:42:17.390 Demilade Agboola: Okay.
438 00:42:20.200 ⇒ 00:42:30.020 Mustafa Raja: Okay, okay, I need to go now. It’s my meal time for Ramadan.
439 00:42:30.020 ⇒ 00:42:31.479 Demilade Agboola: Oh, okay, yeah, that’s fine, that’s fine.
440 00:42:31.480 ⇒ 00:42:41.489 Mustafa Raja: Yeah, and then, once I’m back, I’ll, I’ll shoot a message in an internal channel, for today’s… whatever we did today, okay? That’s fine with you, right?
441 00:42:42.520 ⇒ 00:42:43.170 Demilade Agboola: Pardon?
442 00:42:43.350 ⇒ 00:42:44.560 Mustafa Raja: That’s fine with you, right?
443 00:42:44.560 ⇒ 00:42:48.240 Demilade Agboola: Yeah, yeah, yeah. I’ll also update, like, the modeling parts as well.
444 00:42:48.660 ⇒ 00:42:52.810 Mustafa Raja: Okay, thank you. Yeah, that would be great. Thank you. Have a good day.