Meeting Title: Robert Tseng’s Personal Meeting Room Date: 2026-03-06 Meeting participants: Robert Tseng, Brylle Girang, Mustafa Raja, Amber Lin, Zoran Selinger
WEBVTT
1 00:00:16.160 ⇒ 00:00:17.170 Brylle Girang: Hi, Robert.
2 00:00:18.580 ⇒ 00:00:19.460 Robert Tseng: Hey, Rob.
3 00:00:24.540 ⇒ 00:00:28.780 Robert Tseng: I’m in a car, so I think my signal’s gonna be in and out.
4 00:00:28.910 ⇒ 00:00:32.460 Robert Tseng: But, yeah, I guess I didn’t join yesterday, so you wanna just…
5 00:00:32.850 ⇒ 00:00:35.570 Robert Tseng: Well, how, how were things yesterday, today?
6 00:00:36.390 ⇒ 00:00:55.869 Brylle Girang: Yeah, we just discussed about AMBL, so… I was asking Zoran to just give an update to the Amble team, because even though we’re on track with the current events, I don’t think that we’ll be launching, on the date that we announce, which is Monday, so we’re going to push that back to Wednesday.
7 00:00:56.300 ⇒ 00:01:03.749 Brylle Girang: For Element, we’re basically stuck right now, because we’re waiting for the renewals, and I need your help.
8 00:01:03.880 ⇒ 00:01:05.260 Brylle Girang: Pushing that one.
9 00:01:06.360 ⇒ 00:01:10.770 Brylle Girang: And, for default, I think you know what’s going on there.
10 00:01:11.500 ⇒ 00:01:23.069 Robert Tseng: Yeah, okay. Yeah, so the Anvil, I know you asked me to schedule a couple things, yeah, I mean, I’m technically out of office, so I prefer to meet with them, like, when I come back on Monday, but
11 00:01:23.560 ⇒ 00:01:41.489 Robert Tseng: Yeah, so I think you already rescheduled that, which is fine. But obviously, during the week, if there’s anything that comes up, like, I’m still gonna be checking Slack and email stuff. I’m only gonna handle anything that’s, like, kind of a big blocker or urgent escalation from the team.
12 00:01:42.130 ⇒ 00:01:45.910 Brylle Girang: Yeah, okay, and then I’ll… I’m going to take charge for…
13 00:01:46.350 ⇒ 00:01:51.530 Brylle Girang: Anything that’s… that needs supervision, especially when it comes to
14 00:01:51.720 ⇒ 00:01:54.910 Brylle Girang: Like, the Ambo stuff, and then the default stuff, and then I’ll just let you know.
15 00:01:55.580 ⇒ 00:01:56.710 Robert Tseng: Okay, great.
16 00:02:03.170 ⇒ 00:02:04.449 Brylle Girang: You and Dotam.
17 00:02:05.040 ⇒ 00:02:07.900 Brylle Girang: Having meetings while driving.
18 00:02:08.289 ⇒ 00:02:23.889 Robert Tseng: I usually don’t. I’m just traveling right now. I was with… in person with Utam and Clarence yesterday, and yeah, I’m still traveling today, so… I usually don’t take it while he has these meetings in the car. I feel like I… I can’t multitask like him. I prefer to be…
19 00:02:24.119 ⇒ 00:02:28.939 Robert Tseng: kind of in front of my screen with everything pulled up so I can… actually, like.
20 00:02:29.189 ⇒ 00:02:36.219 Robert Tseng: ask specific questions. Otherwise, I feel like I can only listen to what people are saying on the phone.
21 00:02:36.630 ⇒ 00:02:37.500 Brylle Girang: Oh, yeah.
22 00:02:37.790 ⇒ 00:02:38.350 Robert Tseng: Yeah.
23 00:02:39.020 ⇒ 00:02:41.589 Brylle Girang: I also… I’m also super bad at multitasking.
24 00:02:41.840 ⇒ 00:02:42.520 Robert Tseng: Yeah.
25 00:02:45.060 ⇒ 00:02:50.629 Robert Tseng: Well, I guess since I have you for a few minutes, I guess, yeah, where do you… where do you feel like…
26 00:02:50.780 ⇒ 00:02:52.090 Robert Tseng: your…
27 00:02:52.460 ⇒ 00:03:06.370 Robert Tseng: I mean, I guess we’re gonna have more leads check-in later. Actually, you’re not added to that yet, because you’re still ramping up. Yeah, I mean, just give me a sense of how can I support you, like, where are you… what are you seeing from, kind of, doing this work across clients?
28 00:03:06.910 ⇒ 00:03:21.520 Brylle Girang: Yeah, I really like that you’re pulling me into different things, because I think that gives me the most chance to learn about the business. Currently, I think my short-term focus really is just to help people get
29 00:03:21.660 ⇒ 00:03:31.419 Brylle Girang: better hold of things, and that starts with the delivery teams. I think we have lots of ways to go when it comes to being on top of things, not forgetting
30 00:03:31.670 ⇒ 00:03:36.219 Brylle Girang: The things that we’re talking about, so that’s where my focus is at.
31 00:03:36.900 ⇒ 00:03:52.629 Robert Tseng: Okay, great. Yeah, I mean, I think you’re gonna run some of these meetings when I’m not out next week, so I can just give you a few pointers. You probably have heard already in some of the other calls that Routab’s had with the team, but, like, basically the past few days when we’ve not really been
32 00:03:52.630 ⇒ 00:04:03.049 Robert Tseng: like, in paying attention as much. Like, I feel like people just default to just going around giving, like, updates, and that’s not really the purpose of stand-up. The stand-up is the purpose…
33 00:04:03.700 ⇒ 00:04:04.849 Robert Tseng: distance to you.
34 00:04:05.270 ⇒ 00:04:13.249 Robert Tseng: identify, like, what is… what is gonna… like, what’s the… what are the risks? Like, what’s… what’s gonna break? Like, where… where are people stuck?
35 00:04:13.320 ⇒ 00:04:20.560 Robert Tseng: like, we’re gonna get to the eating hall, and, like, I got a ping from the CEO today, and he was like.
36 00:04:20.560 ⇒ 00:04:35.379 Robert Tseng: why does it take 3 days to resolve a DBT issue? Which, it shouldn’t. Like, our SLA is, like, 48 hours. Like, it’s just… whatever the model is, like, it’s… it’s just, like, it shouldn’t… it shouldn’t be taking that long. So, I know that, like, the team is, like, not really pushing as much since we’re…
37 00:04:35.450 ⇒ 00:04:51.900 Robert Tseng: we haven’t really been asking as detailed questions, but, like, we kind of just need that level of, like, discipline still to exist, even when Utem and I are not running these meetings. So, yeah, I mean, I guess it’s hard for you to stay on top of everybody’s, like, work as well, but…
38 00:04:51.920 ⇒ 00:04:57.529 Robert Tseng: When people are giving answers that are just, like, rambling on for more than, like.
39 00:04:58.530 ⇒ 00:05:09.870 Robert Tseng: I don’t know, like, 5-10 seconds, and you don’t understand what’s going on, you should just cut them off and ask them, like, to clarify, or, like, to just… yeah, like, I think the team just gets used to just…
40 00:05:10.460 ⇒ 00:05:16.319 Robert Tseng: just talking and expecting it just to be, like, a… Just be an update, and that’s… that’s not really…
41 00:05:16.430 ⇒ 00:05:17.160 Robert Tseng: I…
42 00:05:17.370 ⇒ 00:05:28.170 Robert Tseng: if… if the client… if the team is saying everything’s all good, and the client’s telling us, like, it’s not good, then there’s clearly something… something off, and, like, we need to… we need to catch it earlier, so…
43 00:05:28.170 ⇒ 00:05:28.700 Brylle Girang: Yeah.
44 00:05:28.910 ⇒ 00:05:32.929 Robert Tseng: Yeah, I think that’s kind of, like, what we’re seeing this past week, when
45 00:05:33.140 ⇒ 00:05:47.519 Robert Tseng: every now and then, we’ll stop, like, kind of attending meetings just to see, like, well, how does the team react to that? And I don’t know, I still don’t have a high… I still don’t have high confidence that, like, we’re catching things early.
46 00:05:48.250 ⇒ 00:05:57.559 Brylle Girang: Yeah, yeah, I totally agree. I also mentioned to Utem that the stand-up should be, like, 80% problem-solving, and most of the updates should be just asynchronous.
47 00:05:58.210 ⇒ 00:06:15.719 Brylle Girang: Yeah, there’s something that’s also going to be moving aggressively starting next week. That’s why I scheduled, like, client-focused stand-ups during Mondays, and I’m going to finalize the schedules there, but I just wanted to make sure that, we look at the bigger picture, at least every week.
48 00:06:15.900 ⇒ 00:06:22.009 Brylle Girang: So that we have a better chance to catch these recent blockers in the middle of the week.
49 00:06:22.540 ⇒ 00:06:35.600 Robert Tseng: Okay, great. Yeah, I mean, structurally, I mean, just to give you an idea, something that we were talking about that I’m gonna iron out more clearly is probably gonna eliminate the EP role. I just think that EP and SL, like,
50 00:06:36.350 ⇒ 00:06:47.659 Robert Tseng: Yeah, there’s too much overlap, and people are not… they’re still not really performing, like, the basic project management things, like updating their tickets and, like, keeping things organized, which is why we spend
51 00:06:47.720 ⇒ 00:07:03.719 Robert Tseng: We just, frankly, waste time on stand-ups, just, like, asking, hey, did you, like, update this thing? So, yeah, I think there’s just gonna be more, responsibility kind of put on the CSO, and then also on the SL, and we’re just gonna remove the EP rule.
52 00:07:04.920 ⇒ 00:07:13.030 Brylle Girang: Yeah, and it’s just up to us to build, like, the tools that can totally eliminate the need for an EP, which is what we’re currently doing.
53 00:07:13.210 ⇒ 00:07:22.730 Robert Tseng: Yeah, yeah, so… cool. I mean, anyway, those are some of the things that are coming out from our… our time together, here at Leica, doing, like, little off-sites.
54 00:07:22.970 ⇒ 00:07:28.079 Robert Tseng: But yeah, okay, cool. Well, I think… I don’t think there’s anything else to chat about now, so I’m gonna…
55 00:07:28.300 ⇒ 00:07:33.599 Robert Tseng: I’ll just… we can end it early, and, we’ll… we’ll chat in the next… next fall.
56 00:07:34.770 ⇒ 00:07:35.500 Brylle Girang: Okay.
57 00:07:35.500 ⇒ 00:07:37.089 Robert Tseng: Cool. Alright, thanks guys.