Meeting Title: Uttam - Brylle - EP Plan Regroup Date: 2026-03-04 Meeting participants: Brylle Girang, Uttam Kumaran
WEBVTT
1 00:07:56.030 ⇒ 00:07:56.930 Uttam Kumaran: Hey, dude.
2 00:07:57.950 ⇒ 00:07:59.690 Brylle Girang: Hello? How are you doing?
3 00:07:59.830 ⇒ 00:08:01.330 Uttam Kumaran: Good, how are you?
4 00:08:01.470 ⇒ 00:08:03.500 Brylle Girang: Good, really?
5 00:08:03.500 ⇒ 00:08:04.260 Uttam Kumaran: Nice.
6 00:08:04.990 ⇒ 00:08:10.110 Brylle Girang: I’m doing good. I’m… I’m checking Asana right now, so I’m trying to finalize the…
7 00:08:10.260 ⇒ 00:08:18.039 Brylle Girang: Lessana versus Linear memo, and I just submitted the free trial request for 14 days, so that I have
8 00:08:18.700 ⇒ 00:08:23.460 Brylle Girang: actual, actual stuff to show when I submit it, but…
9 00:08:23.630 ⇒ 00:08:27.440 Brylle Girang: I’m targeting to send the memo over to you.
10 00:08:28.100 ⇒ 00:08:32.580 Brylle Girang: By tomorrow morning, so that we can get things… Pass up.
11 00:08:33.450 ⇒ 00:08:33.980 Uttam Kumaran: Okay.
12 00:08:34.500 ⇒ 00:08:39.619 Brylle Girang: Yeah, and then, just going to share my screen, so let’s go through the…
13 00:08:40.870 ⇒ 00:08:50.560 Brylle Girang: EP tasks and responsibilities, so I haven’t moved it yet from Notion, so that we can… I’m going to move it over once we’re done with this,
14 00:08:50.990 ⇒ 00:08:52.700 Brylle Girang: With this regroup, but…
15 00:08:54.280 ⇒ 00:09:06.010 Brylle Girang: So yeah, for the two… the two main daily tasks, ticket audit and the priority things, I would say that the reasons… the recent command, EP audit, should
16 00:09:06.870 ⇒ 00:09:09.529 Brylle Girang: Technically automate these two.
17 00:09:09.680 ⇒ 00:09:11.279 Brylle Girang: For ticket audits, that’s…
18 00:09:11.480 ⇒ 00:09:26.500 Brylle Girang: That’s, that’s exactly what it does. And then for the priority sync with SLs, the AP audit also highlights the risk and the blockers in the linear task, as well as possible risks or escalations brought up by the client.
19 00:09:27.410 ⇒ 00:09:29.879 Brylle Girang: For internal health board updates, so…
20 00:09:30.470 ⇒ 00:09:34.300 Brylle Girang: This is what I was asking. I know that the vault
21 00:09:34.480 ⇒ 00:09:37.770 Brylle Girang: points to Notion as the health board, but
22 00:09:38.500 ⇒ 00:09:50.539 Brylle Girang: I haven’t seen anyone use it yet, and I don’t think that anyone… that everyone has been using Notion to track this one, so I just added a note that it might be resolved by Asana migration.
23 00:09:50.680 ⇒ 00:09:52.659 Uttam Kumaran: since in Asana.
24 00:09:52.660 ⇒ 00:10:00.440 Brylle Girang: Projects and portfolios have actual built-in status boards, so everything’s going to be in one place.
25 00:10:01.950 ⇒ 00:10:08.279 Uttam Kumaran: Okay, so for this, I guess, like.
26 00:10:08.710 ⇒ 00:10:16.460 Uttam Kumaran: I’m wondering, like, how much of this, like, we can already do in linear, though. You can keep sharing your screen, I’m just gonna share mine also.
27 00:10:16.650 ⇒ 00:10:20.110 Uttam Kumaran: Sure. So check out,
28 00:10:21.670 ⇒ 00:10:29.220 Uttam Kumaran: Like, in linear, on a given client, like, on a project, you can actually put a health update here.
29 00:10:30.260 ⇒ 00:10:36.810 Brylle Girang: Yeah, so that’s the main reason why I was taking more time with the memos, because I was trying to, like.
30 00:10:37.000 ⇒ 00:10:45.510 Brylle Girang: see if linear can actually do that, right? So I have seen that one, so project… there are project statuses there.
31 00:10:45.790 ⇒ 00:10:48.790 Brylle Girang: But I just don’t think that it will work.
32 00:10:48.910 ⇒ 00:10:51.979 Brylle Girang: Due to the fact that projects
33 00:10:52.510 ⇒ 00:11:00.319 Brylle Girang: Basically, the projects by linear and the task that is being created, they’re totally separate pieces.
34 00:11:00.600 ⇒ 00:11:05.880 Brylle Girang: So, it’s still in one platform, but they’re not directly connected, in a way.
35 00:11:05.880 ⇒ 00:11:08.040 Uttam Kumaran: But I guess, like, that’s where I, like, maybe,
36 00:11:08.780 ⇒ 00:11:12.190 Uttam Kumaran: I guess I want to disagree, because this is a project.
37 00:11:13.120 ⇒ 00:11:14.669 Uttam Kumaran: In here, I have issues.
38 00:11:15.270 ⇒ 00:11:23.349 Uttam Kumaran: And there’s updates on the project, right? So I can say, this pro- like, I started this project yesterday.
39 00:11:23.980 ⇒ 00:11:25.099 Uttam Kumaran: All good.
40 00:11:25.500 ⇒ 00:11:27.069 Uttam Kumaran: And I can post the update.
41 00:11:28.100 ⇒ 00:11:34.220 Uttam Kumaran: And so, like, anyone can come in here and see the updates, see the issues.
42 00:11:34.330 ⇒ 00:11:41.270 Uttam Kumaran: and see the overview, right? So this is the overview, like, what is a project? And it all rolls up to this, basically, one client.
43 00:11:47.700 ⇒ 00:11:48.260 Brylle Girang: Or maybe…
44 00:11:48.260 ⇒ 00:11:57.719 Uttam Kumaran: So my other piece is, like, if you’re… if you’re like, hey, I’m still not sure, just ask, because I know Linear really well. I also know Asana really well. So just tell me, because I…
45 00:11:57.920 ⇒ 00:11:59.790 Uttam Kumaran: Think we can do everything in here.
46 00:12:00.030 ⇒ 00:12:02.550 Uttam Kumaran: I think the Gantt piece…
47 00:12:02.740 ⇒ 00:12:07.940 Uttam Kumaran: I agree with you, but I’m… I don’t want to switch platforms just for Gantt.
48 00:12:08.090 ⇒ 00:12:08.910 Brylle Girang: Yeah. Yeah.
49 00:12:08.910 ⇒ 00:12:13.890 Uttam Kumaran: So, like, this is where, like, I know you’re gonna write your memo, but you know me, I’m gonna be like, just tell me what you’re thinking.
50 00:12:14.000 ⇒ 00:12:17.319 Uttam Kumaran: The memo’s helpful for you to write it down, fair, but…
51 00:12:17.830 ⇒ 00:12:22.169 Uttam Kumaran: I’m ultimately gonna ask you what you think, and so… This is where I’m like.
52 00:12:23.450 ⇒ 00:12:30.809 Uttam Kumaran: why not we just do this, right? So there… this… all these projects can be, like, basically, a project could be a work stream.
53 00:12:31.190 ⇒ 00:12:31.670 Brylle Girang: Yeah.
54 00:12:31.670 ⇒ 00:12:32.969 Uttam Kumaran: We can have a lead.
55 00:12:33.590 ⇒ 00:12:46.249 Brylle Girang: What I was thinking is that, maybe we just need to restructure how we approach our clients and the projects, so I’m not thinking of projects as work streams, I’m thinking of projects as…
56 00:12:46.500 ⇒ 00:12:51.989 Brylle Girang: like, this huge task, for example, ingesting Amazon, or ingesting.
57 00:12:51.990 ⇒ 00:12:52.750 Uttam Kumaran: Yeah.
58 00:12:52.750 ⇒ 00:12:58.049 Brylle Girang: Or, etc. And then the work streams can be, like, like linear initiatives.
59 00:12:58.450 ⇒ 00:12:59.600 Brylle Girang: So that was what I.
60 00:13:01.860 ⇒ 00:13:08.850 Uttam Kumaran: So this is where I haven’t done a lot with initiatives. So if we… if we look at a single initiative, right, like, this is for us.
61 00:13:09.220 ⇒ 00:13:13.649 Uttam Kumaran: Oh… Yeah. So, initiative is a work stream.
62 00:13:13.650 ⇒ 00:13:17.469 Brylle Girang: Yes, exactly. And initiatives can, like, can be…
63 00:13:17.680 ⇒ 00:13:31.950 Brylle Girang: Well, work streams are going to be, like, uniform for all clients, and that’s what initiatives are, and then projects need to be, like, unique for each client, because there are different things that we’re doing for them, although they are in the same work stream.
64 00:13:33.210 ⇒ 00:13:39.139 Uttam Kumaran: So, can you, can you, can you, use an example of an active client and walk me through how it would look like?
65 00:13:39.720 ⇒ 00:13:49.379 Brylle Girang: Yeah, okay. So for example, let’s say AMBLE. We… we have… our initiative for AMBL would be edge-to-layer activation.
66 00:13:50.380 ⇒ 00:13:55.160 Brylle Girang: Oh, sorry, sorry. Edge to layer? No, edge to activation, so that, like.
67 00:13:55.160 ⇒ 00:13:55.720 Uttam Kumaran: Yes.
68 00:13:55.720 ⇒ 00:13:59.740 Brylle Girang: Edge activation, because that’s the whole work stream.
69 00:13:59.840 ⇒ 00:14:00.640 Brylle Girang: And then the price…
70 00:14:00.640 ⇒ 00:14:01.350 Uttam Kumaran: This one.
71 00:14:02.930 ⇒ 00:14:05.470 Brylle Girang: I, I can share… I can see your screen, just a moment.
72 00:14:10.620 ⇒ 00:14:12.369 Brylle Girang: Oh, are you sharing your screen?
73 00:14:12.370 ⇒ 00:14:13.340 Uttam Kumaran: Yeah, yeah, yeah.
74 00:14:14.250 ⇒ 00:14:17.690 Uttam Kumaran: Wait, go, hit escape and see, you can swap.
75 00:14:19.950 ⇒ 00:14:20.609 Brylle Girang: No, I…
76 00:14:20.610 ⇒ 00:14:22.519 Uttam Kumaran: And keep sharing yours while…
77 00:14:22.870 ⇒ 00:14:23.190 Brylle Girang: Oh, sure.
78 00:14:23.190 ⇒ 00:14:25.030 Uttam Kumaran: mine. We can both share at the same time.
79 00:14:25.030 ⇒ 00:14:25.660 Brylle Girang: Okay.
80 00:14:29.740 ⇒ 00:14:30.490 Uttam Kumaran: Is he it?
81 00:14:30.610 ⇒ 00:14:31.400 Uttam Kumaran: Or no.
82 00:14:32.660 ⇒ 00:14:33.950 Brylle Girang: No, not working.
83 00:14:35.120 ⇒ 00:14:37.079 Uttam Kumaran: Okay, hold on.
84 00:14:48.410 ⇒ 00:14:49.309 Uttam Kumaran: How about now?
85 00:14:52.700 ⇒ 00:14:57.269 Uttam Kumaran: Wait, like, click on… do you see the bar, the zoom bar?
86 00:14:57.270 ⇒ 00:14:57.900 Brylle Girang: Yeah.
87 00:14:58.150 ⇒ 00:14:59.510 Uttam Kumaran: She says, show meeting?
88 00:15:02.310 ⇒ 00:15:03.659 Brylle Girang: Oh, yeah.
89 00:15:03.660 ⇒ 00:15:04.280 Uttam Kumaran: I’ve done that.
90 00:15:04.740 ⇒ 00:15:05.870 Brylle Girang: There’s none.
91 00:15:06.750 ⇒ 00:15:09.290 Uttam Kumaran: No, no, no, like, here, let me slack this to you.
92 00:15:33.980 ⇒ 00:15:34.759 Uttam Kumaran: You see it now?
93 00:15:37.060 ⇒ 00:15:37.620 Brylle Girang: Just a moment.
94 00:15:37.620 ⇒ 00:15:39.259 Uttam Kumaran: You see… you see show meeting?
95 00:15:39.260 ⇒ 00:15:44.659 Brylle Girang: Yeah, I clicked that, and then I was brought back to the actual Zoom screen, and then there’s.
96 00:15:44.660 ⇒ 00:15:50.439 Uttam Kumaran: Yeah, but at the top, at the top, you should now see two screen shares. You can click on mine.
97 00:15:56.760 ⇒ 00:15:59.070 Uttam Kumaran: You should see my screen and Utam’s screen.
98 00:15:59.280 ⇒ 00:16:00.600 Brylle Girang: Oh, okay.
99 00:16:01.430 ⇒ 00:16:02.940 Brylle Girang: Wow.
100 00:16:02.940 ⇒ 00:16:03.340 Uttam Kumaran: Got it?
101 00:16:03.460 ⇒ 00:16:05.059 Brylle Girang: Yeah, yeah, yeah, got it.
102 00:16:05.060 ⇒ 00:16:05.960 Uttam Kumaran: Okay, okay, okay.
103 00:16:06.050 ⇒ 00:16:07.180 Brylle Girang: I can see it now.
104 00:16:07.320 ⇒ 00:16:10.950 Brylle Girang: Yeah, so… That’s going to be the initiative, Edge to Active.
105 00:16:10.950 ⇒ 00:16:13.849 Uttam Kumaran: So this one, like, Zoran would be the owner, right?
106 00:16:13.850 ⇒ 00:16:14.660 Brylle Girang: Yup, yup.
107 00:16:15.540 ⇒ 00:16:18.080 Uttam Kumaran: And then you can attach whatever you want to attach.
108 00:16:18.230 ⇒ 00:16:19.479 Brylle Girang: Yeah, and then…
109 00:16:19.480 ⇒ 00:16:22.579 Uttam Kumaran: The target date is, like, this, so this, so…
110 00:16:22.710 ⇒ 00:16:24.660 Uttam Kumaran: Another question I have is, like.
111 00:16:24.810 ⇒ 00:16:29.390 Uttam Kumaran: Is this gonna be tied to the… SOW, ideally?
112 00:16:31.320 ⇒ 00:16:35.779 Brylle Girang: Well, since the initiative is a work stream, I don’t think we need to add a target date for that.
113 00:16:37.830 ⇒ 00:16:38.930 Uttam Kumaran: Oh…
114 00:16:38.930 ⇒ 00:16:39.670 Brylle Girang: Or maybe we…
115 00:16:39.670 ⇒ 00:16:40.800 Uttam Kumaran: will be.
116 00:16:41.100 ⇒ 00:16:43.100 Brylle Girang: Yeah, the projects should be tied.
117 00:16:44.130 ⇒ 00:16:51.520 Uttam Kumaran: So then… so, let me… so one thing we could do is, one, we could… we could come up with a naming convention, right? Yeah. So this is, like…
118 00:16:52.100 ⇒ 00:16:56.770 Uttam Kumaran: MinuteMD.
119 00:16:57.500 ⇒ 00:16:58.130 Brylle Girang: Hmm.
120 00:16:58.270 ⇒ 00:17:07.860 Brylle Girang: Just a moment. I actually don’t think so, because I think we can reuse these initiatives across several other clients, though.
121 00:17:10.339 ⇒ 00:17:13.319 Uttam Kumaran: So you’re saying an initiative is like a service?
122 00:17:14.270 ⇒ 00:17:15.079 Brylle Girang: Yes.
123 00:17:19.609 ⇒ 00:17:20.439 Uttam Kumaran: Hmm…
124 00:17:29.159 ⇒ 00:17:30.549 Uttam Kumaran: So…
125 00:17:36.859 ⇒ 00:17:41.679 Uttam Kumaran: Okay, well, let’s run through that. So, initiative is a service.
126 00:17:42.079 ⇒ 00:17:44.919 Uttam Kumaran: Then each of the projects are work streams.
127 00:17:47.169 ⇒ 00:17:50.179 Uttam Kumaran: Right, but then it doesn’t give you the other… you don’t have another layer.
128 00:17:50.440 ⇒ 00:17:57.599 Brylle Girang: Yeah, so that’s the main problem that I encountered, too. So we only have basically two layers here.
129 00:17:58.480 ⇒ 00:18:00.220 Brylle Girang: So we have the service, and then…
130 00:18:00.220 ⇒ 00:18:01.260 Uttam Kumaran: Okay…
131 00:18:01.730 ⇒ 00:18:03.399 Brylle Girang: So what I was thinking is that for Amazon.
132 00:18:03.400 ⇒ 00:18:06.250 Uttam Kumaran: So, but I guess, like, why not,
133 00:18:06.480 ⇒ 00:18:12.080 Uttam Kumaran: Okay, let me just… let me think about it one… a little bit more, so… Why not… oops.
134 00:18:12.620 ⇒ 00:18:15.570 Uttam Kumaran: Why not just have… why not do both?
135 00:18:16.030 ⇒ 00:18:21.469 Uttam Kumaran: Like, why not have an initiative for the service, and an initiative for the client?
136 00:18:25.190 ⇒ 00:18:27.790 Uttam Kumaran: Because a project can be in more than one initiative.
137 00:18:30.550 ⇒ 00:18:41.000 Brylle Girang: So you mean we have an edge-to-activation initiative for, like, the whole service, and then another edge-to-activation minute MD initiative just for MinuteMD? Is that right?
138 00:18:42.060 ⇒ 00:18:48.720 Uttam Kumaran: I guess I’m saying you have an edge to activation, This is a… like, service.
139 00:18:49.910 ⇒ 00:18:52.539 Uttam Kumaran: Right? I don’t know, whatever the naming convention.
140 00:18:52.540 ⇒ 00:18:54.850 Brylle Girang: Yeah. Then you also have…
141 00:18:55.560 ⇒ 00:19:11.720 Uttam Kumaran: Minute MD… Sow… like… whatever, deal one… Yeah, basically, MinuteMD, deal 1.
142 00:19:12.340 ⇒ 00:19:12.900 Brylle Girang: Yeah.
143 00:19:15.870 ⇒ 00:19:29.860 Uttam Kumaran: And then… This… single project, This is actually… MinuteMD, Edge to Activation Phase 1.
144 00:19:31.670 ⇒ 00:19:33.990 Uttam Kumaran: And then this is in both.
145 00:19:34.500 ⇒ 00:19:36.020 Uttam Kumaran: This is in both.
146 00:19:36.340 ⇒ 00:19:36.880 Brylle Girang: Yeah.
147 00:19:38.760 ⇒ 00:19:44.899 Uttam Kumaran: And phase one, ideally, projects should be in line with the SOW phases.
148 00:19:45.230 ⇒ 00:19:47.440 Uttam Kumaran: Or maybe the CSO can determine.
149 00:19:48.020 ⇒ 00:19:48.590 Brylle Girang: Yeah.
150 00:19:49.880 ⇒ 00:19:54.680 Uttam Kumaran: This is what I think… could work.
151 00:19:55.820 ⇒ 00:20:03.630 Brylle Girang: Yeah, so here’s the problem. Can you… can you go to the… the AMBLE project? I… I mean, the MinitMD projects view?
152 00:20:11.140 ⇒ 00:20:13.070 Brylle Girang: Like, the general projects view.
153 00:20:14.530 ⇒ 00:20:15.370 Uttam Kumaran: Oh.
154 00:20:15.370 ⇒ 00:20:15.940 Brylle Girang: There.
155 00:20:18.990 ⇒ 00:20:21.029 Brylle Girang: And then, can you click Display?
156 00:20:21.950 ⇒ 00:20:24.219 Brylle Girang: On the right side, and then timeline.
157 00:20:25.540 ⇒ 00:20:38.229 Brylle Girang: So, here’s their snag. This was supposed to be our Gantt chart, right? The problem here is that there’s no layering for projects, so you can only have one project that’s going to be one timeline.
158 00:20:38.290 ⇒ 00:20:47.790 Brylle Girang: Then if we do it this way, where phase one would be just a single project here, it’s going to be really hard to tell where we’re at.
159 00:20:49.460 ⇒ 00:20:51.380 Uttam Kumaran: Okay, so let me see…
160 00:21:00.260 ⇒ 00:21:03.780 Uttam Kumaran: Okay, but then I think you should…
161 00:21:12.380 ⇒ 00:21:21.759 Brylle Girang: So what I was thinking is that projects can be… like, for example, for MinuteMD, project 1 can be create worker, Project 2 can be
162 00:21:22.560 ⇒ 00:21:28.719 Brylle Girang: deploy to this environment, project tree can be… full rollout.
163 00:21:33.620 ⇒ 00:21:35.639 Uttam Kumaran: So projects are closer to epics.
164 00:21:36.570 ⇒ 00:21:38.440 Brylle Girang: Yeah, exactly.
165 00:21:40.620 ⇒ 00:21:44.979 Uttam Kumaran: So, linear says use initiatives to group project by objective.
166 00:21:46.290 ⇒ 00:21:51.270 Uttam Kumaran: Oh, and then there’s sub-initiatives. Oh, dude, there is sub-initiatives.
167 00:21:51.270 ⇒ 00:21:54.019 Brylle Girang: Yeah, but it’s in the enterprise plan.
168 00:21:55.010 ⇒ 00:21:56.159 Uttam Kumaran: How much is that?
169 00:21:57.300 ⇒ 00:21:58.410 Brylle Girang: Let me just check.
170 00:22:00.250 ⇒ 00:22:01.870 Brylle Girang: They are pricing.
171 00:22:02.910 ⇒ 00:22:03.979 Uttam Kumaran: You wanna call them?
172 00:22:05.280 ⇒ 00:22:05.860 Brylle Girang: Yeah.
173 00:22:07.000 ⇒ 00:22:08.610 Uttam Kumaran: Yeah, call them and see how much it is.
174 00:22:08.610 ⇒ 00:22:10.700 Brylle Girang: We’re in the business plan, is that right?
175 00:22:10.900 ⇒ 00:22:11.850 Uttam Kumaran: Yeah, yeah.
176 00:22:13.140 ⇒ 00:22:13.850 Brylle Girang: Okay.
177 00:22:23.260 ⇒ 00:22:24.100 Brylle Girang: How flexible.
178 00:22:24.100 ⇒ 00:22:27.189 Uttam Kumaran: Projects… projects are large units of work.
179 00:22:28.230 ⇒ 00:22:31.459 Brylle Girang: Yes, exactly. And then I was thinking task…
180 00:22:31.860 ⇒ 00:22:35.050 Brylle Girang: Can be, like, the smaller chunks of those.
181 00:22:37.340 ⇒ 00:22:41.560 Brylle Girang: And then milestones can be the things that we can, you know, present to the clients.
182 00:22:51.500 ⇒ 00:22:52.609 Uttam Kumaran: Okay, great.
183 00:22:53.330 ⇒ 00:22:53.909 Uttam Kumaran: I mean…
184 00:22:53.910 ⇒ 00:22:54.530 Brylle Girang: budget.
185 00:22:55.440 ⇒ 00:22:56.400 Uttam Kumaran: Yeah, yeah, go ahead.
186 00:22:56.620 ⇒ 00:22:58.290 Brylle Girang: The beauty of this is that
187 00:22:59.380 ⇒ 00:23:04.340 Brylle Girang: if we use Cursor to, like, generate a health report, it can look at that…
188 00:23:04.340 ⇒ 00:23:07.170 Uttam Kumaran: I mean, dude, this is where, like.
189 00:23:08.030 ⇒ 00:23:12.289 Uttam Kumaran: at this point, like, I’m still… I think you can do it with linear.
190 00:23:12.760 ⇒ 00:23:13.450 Brylle Girang: Okay.
191 00:23:13.840 ⇒ 00:23:14.530 Brylle Girang: We will try.
192 00:23:14.530 ⇒ 00:23:19.540 Uttam Kumaran: I know you’re… but see, to switch tools, there needs to be overwhelming… it’s like…
193 00:23:19.790 ⇒ 00:23:23.289 Uttam Kumaran: I don’t… again, I only know the justice system here in the U.S,
194 00:23:23.800 ⇒ 00:23:28.669 Uttam Kumaran: you… there has to be overwhelming evidence to turn it over. It can’t just be, like.
195 00:23:29.090 ⇒ 00:23:35.960 Uttam Kumaran: one small, right? So, even in this conversation, we found that we could do it, so… I think…
196 00:23:36.340 ⇒ 00:23:41.170 Uttam Kumaran: of, one, Don’t worry about the memo. Or you could write it if you want to, whatever.
197 00:23:41.200 ⇒ 00:23:42.230 Brylle Girang: Yeah. But…
198 00:23:42.230 ⇒ 00:23:46.149 Uttam Kumaran: I think what I’m more interested in is by the end of the week.
199 00:23:46.370 ⇒ 00:23:52.119 Uttam Kumaran: Give me a plan for how we can align linear To our current delivery structure.
200 00:23:52.250 ⇒ 00:23:54.440 Uttam Kumaran: And what we need to change.
201 00:23:54.970 ⇒ 00:24:05.609 Uttam Kumaran: And if you can come with MinuteMD arranged in the way that you want to scale, then I can go in and look at MinuteMD and confirm that for you.
202 00:24:05.740 ⇒ 00:24:06.250 Brylle Girang: Yeah.
203 00:24:06.470 ⇒ 00:24:11.749 Brylle Girang: Yeah, I totally agree with you. As much as possible, switching tools should be the last resort.
204 00:24:11.960 ⇒ 00:24:17.549 Brylle Girang: It’s… our people are already doing so much, and then I don’t want to, like…
205 00:24:17.800 ⇒ 00:24:19.660 Brylle Girang: injured with the new tool.
206 00:24:19.660 ⇒ 00:24:24.770 Uttam Kumaran: No, but I also think that, like, the reason I like linear is everything you can do via API.
207 00:24:24.770 ⇒ 00:24:25.740 Brylle Girang: Yeah,
208 00:24:25.740 ⇒ 00:24:33.110 Uttam Kumaran: So, I’m telling you, Asana sucks for that. It’s so… it’s, like, not easy, so… Ike.
209 00:24:33.980 ⇒ 00:24:37.499 Uttam Kumaran: Okay, so, call them and see what the pricing is like.
210 00:24:37.660 ⇒ 00:24:38.250 Brylle Girang: Okay.
211 00:24:38.820 ⇒ 00:24:43.470 Uttam Kumaran: Mention that we’re an enterprise if you want. Mention that we’re a startup or whatever, see what they say.
212 00:24:43.640 ⇒ 00:24:44.260 Brylle Girang: Okay.
213 00:24:44.500 ⇒ 00:24:47.209 Uttam Kumaran: I’ll tell you based on what they say. Worst case.
214 00:24:47.460 ⇒ 00:24:52.130 Uttam Kumaran: I think we can run with initiatives, and projects.
215 00:24:53.700 ⇒ 00:24:55.200 Uttam Kumaran: But let’s see what they say.
216 00:24:56.190 ⇒ 00:25:02.980 Brylle Girang: Yeah, okay, I’m also going to connect with their, with their support team, maybe if there’s just something that we’re not really tapping in.
217 00:25:03.180 ⇒ 00:25:04.550 Brylle Girang: With their current plan.
218 00:25:07.380 ⇒ 00:25:08.160 Brylle Girang: Okay.
219 00:25:09.040 ⇒ 00:25:16.400 Brylle Girang: So that should, hopefully solve these two.
220 00:25:16.510 ⇒ 00:25:22.779 Brylle Girang: So the internal help board update, and then the roadmap calibration. As much as possible, the helpboard should just be
221 00:25:23.030 ⇒ 00:25:28.640 Brylle Girang: Also within linear, so that it can… it can be brought up by cursor, etc, etc.
222 00:25:29.460 ⇒ 00:25:35.269 Brylle Girang: Yeah, so the internal delivery thing, I would like to say that the weekly kickoff
223 00:25:35.510 ⇒ 00:25:39.300 Brylle Girang: should help in automating this. This is more… more of a prep.
224 00:25:39.550 ⇒ 00:25:42.289 Brylle Girang: And the rule, the command that we did.
225 00:25:43.130 ⇒ 00:25:47.949 Brylle Girang: List downs everything that we need to discuss during the internal delivery sync.
226 00:25:48.970 ⇒ 00:25:58.939 Brylle Girang: I guess the main problem here is not automation, and it’s actually behavior. Are the EPs or the CSOs actually doing the sick? And are they actually meeting?
227 00:26:00.700 ⇒ 00:26:13.110 Brylle Girang: I had a thought earlier about the stand-ups, and I wanted to get your thoughts on this. Why don’t we just dedicate Mondays to, like, client-specific things, and scrap the stand-ups during that day?
228 00:26:15.430 ⇒ 00:26:16.590 Uttam Kumaran: Totally fine with that.
229 00:26:17.080 ⇒ 00:26:17.700 Brylle Girang: Okay.
230 00:26:21.210 ⇒ 00:26:22.519 Brylle Girang: Alright, maybe we can…
231 00:26:22.520 ⇒ 00:26:24.220 Uttam Kumaran: Who would, who would, who would run that?
232 00:26:25.610 ⇒ 00:26:28.769 Brylle Girang: The delivery syncs, the internal delivery syncs.
233 00:26:29.140 ⇒ 00:26:29.630 Uttam Kumaran: Yeah.
234 00:26:29.940 ⇒ 00:26:33.699 Brylle Girang: It would… it should be between the CSOs and the EPs.
235 00:26:36.910 ⇒ 00:26:37.610 Brylle Girang: So…
236 00:26:37.610 ⇒ 00:26:38.460 Uttam Kumaran: Whoa…
237 00:26:38.460 ⇒ 00:26:41.160 Brylle Girang: Maybe we can also include the SLs there.
238 00:26:42.450 ⇒ 00:26:49.560 Uttam Kumaran: So maybe one… one thing I can add here to the right is… status, like…
239 00:26:53.040 ⇒ 00:26:57.790 Uttam Kumaran: Like, is it having… Impact.
240 00:26:58.320 ⇒ 00:27:02.590 Uttam Kumaran: Alright, so… I think that…
241 00:27:08.570 ⇒ 00:27:10.860 Uttam Kumaran: So, I think one thing we’ve done is, like.
242 00:27:47.390 ⇒ 00:27:48.330 Uttam Kumaran: Okay.
243 00:27:49.500 ⇒ 00:27:51.780 Uttam Kumaran: I’m having a lot of thoughts, okay, hold on.
244 00:28:41.210 ⇒ 00:28:42.210 Brylle Girang: What are you thinking?
245 00:28:42.670 ⇒ 00:28:48.510 Uttam Kumaran: Okay, let me just… I’m just gonna start writing, and you’ll kind of see. So, current status… What?
246 00:28:49.090 ⇒ 00:28:52.690 Uttam Kumaran: Are we changing? Okay, so current status…
247 00:28:53.050 ⇒ 00:28:58.410 Uttam Kumaran: I’m gonna say… for a couple of these, I’m gonna say, Automation exists.
248 00:28:58.770 ⇒ 00:29:00.610 Uttam Kumaran: EPs are not using.
249 00:29:01.210 ⇒ 00:29:01.710 Brylle Girang: Yeah.
250 00:29:02.030 ⇒ 00:29:03.009 Uttam Kumaran: That’s fair, right?
251 00:29:03.310 ⇒ 00:29:04.799 Brylle Girang: Yeah. This is blocked.
252 00:30:57.790 ⇒ 00:31:10.840 Uttam Kumaran: Okay, so I feel like this is good. I also think, let’s talk about… Current status… operational retrospective.
253 00:31:11.380 ⇒ 00:31:17.330 Uttam Kumaran: I’m gonna say delivery team is not doing… Ops…
254 00:31:18.470 ⇒ 00:31:23.300 Uttam Kumaran: Delivery, working with team on this now.
255 00:31:24.980 ⇒ 00:31:27.820 Uttam Kumaran: Okay, so let’s talk about,
256 00:31:31.070 ⇒ 00:31:32.689 Uttam Kumaran: What are we changing?
257 00:31:37.040 ⇒ 00:31:40.739 Brylle Girang: I guess, what do we mean by this? Like, what are we doing?
258 00:31:41.110 ⇒ 00:31:42.309 Brylle Girang: For them to adopt.
259 00:31:42.310 ⇒ 00:31:46.999 Uttam Kumaran: Given… given… given… this status? What are we doing?
260 00:31:47.270 ⇒ 00:31:48.210 Uttam Kumaran: about it.
261 00:31:48.740 ⇒ 00:31:49.830 Brylle Girang: Mmm, okay.
262 00:31:49.830 ⇒ 00:31:53.909 Uttam Kumaran: Like, for example, here, it’d be like, okay, EPs are not using, but automation exists.
263 00:31:54.680 ⇒ 00:31:59.130 Uttam Kumaran: So… You’ve already met with all of them.
264 00:31:59.510 ⇒ 00:32:00.030 Brylle Girang: Yep.
265 00:32:02.500 ⇒ 00:32:06.870 Uttam Kumaran: Like, okay, like, why are they… why are they not using it?
266 00:32:07.510 ⇒ 00:32:08.890 Uttam Kumaran: Like, what do you think?
267 00:32:09.890 ⇒ 00:32:10.990 Uttam Kumaran: What can we do?
268 00:32:11.540 ⇒ 00:32:12.920 Brylle Girang: Yeah, so,
269 00:32:13.860 ⇒ 00:32:22.660 Brylle Girang: I think this skill has been mainly launched this week, and then the meetings have already been launched this week, so I… I would…
270 00:32:23.250 ⇒ 00:32:34.920 Brylle Girang: I think we need more time, at least until Monday, to see if this is actually working. And at the same time, I would need to have more overhead on the other clients, and, like.
271 00:32:35.450 ⇒ 00:32:42.069 Brylle Girang: don’t just focus on the clients that I am helping you out with. I think that’s also the main problem with default.
272 00:32:42.270 ⇒ 00:32:47.369 Brylle Girang: Where I will… I didn’t have visibility, and that’s something that we could have caught.
273 00:32:47.750 ⇒ 00:32:48.470 Brylle Girang: So…
274 00:32:48.470 ⇒ 00:32:48.990 Uttam Kumaran: Yeah.
275 00:32:51.500 ⇒ 00:32:53.649 Brylle Girang: I would say it’s too early to say.
276 00:32:54.850 ⇒ 00:33:04.200 Brylle Girang: But… I think Monday or Tuesday will be too late to gauge the progress. So by Monday,
277 00:33:04.450 ⇒ 00:33:07.360 Brylle Girang: You should be able to get a clear view.
278 00:33:08.200 ⇒ 00:33:10.020 Brylle Girang: Of the adoption for this.
279 00:33:10.680 ⇒ 00:33:13.340 Uttam Kumaran: So why don’t you just do an EP workshop on Monday?
280 00:33:13.850 ⇒ 00:33:16.799 Uttam Kumaran: with… those two, and I’ll join you.
281 00:33:17.170 ⇒ 00:33:21.460 Uttam Kumaran: And we can just do this… all of us can just do this together for our clients.
282 00:33:21.460 ⇒ 00:33:26.620 Brylle Girang: Yeah, good thing is that tomorrow we have an EP Leads meeting, so that’s going to be the best time.
283 00:33:27.620 ⇒ 00:33:35.920 Uttam Kumaran: Oh, yeah, and then you should… you should basically just take that meeting and have them do this. Don’t do it for them. Have them share their screen and do it. So why don’t we plan on that?
284 00:33:36.600 ⇒ 00:33:41.079 Uttam Kumaran: For the internal delivery sync, The change is.
285 00:33:43.360 ⇒ 00:33:50.020 Brylle Girang: Well, monthly stand-ups will be replaced with client-specific reps.
286 00:33:52.650 ⇒ 00:33:53.719 Brylle Girang: per client.
287 00:33:57.900 ⇒ 00:33:58.470 Uttam Kumaran: Okay.
288 00:34:00.360 ⇒ 00:34:03.620 Uttam Kumaran: for this…
289 00:34:24.760 ⇒ 00:34:25.550 Uttam Kumaran: Okay.
290 00:34:28.000 ⇒ 00:34:34.710 Uttam Kumaran: So, my other ask for you is… I hate doing this in Notion.
291 00:34:35.100 ⇒ 00:34:47.189 Uttam Kumaran: Can we move this to a spreadsheet? The reason being is I’m… my job for the leadership team is to report out on how we are streamlining delivery and supporting delivery.
292 00:34:47.590 ⇒ 00:34:52.199 Uttam Kumaran: So, the easiest way for me to do that is, like, if we can just…
293 00:34:52.690 ⇒ 00:34:54.559 Uttam Kumaran: Throw this into a spreadsheet.
294 00:34:54.810 ⇒ 00:35:00.629 Uttam Kumaran: Yeah. And then, similar to how we’re doing OKR, every week when we talk, we can just go through.
295 00:35:00.820 ⇒ 00:35:08.650 Uttam Kumaran: My ask would be, though, if we can get the daily, weekly, and monthly,
296 00:35:10.660 ⇒ 00:35:14.940 Uttam Kumaran: If we can basically get this table, into a spreadsheet.
297 00:35:15.340 ⇒ 00:35:18.940 Uttam Kumaran: for all of the SL, EP, and CSO tasks.
298 00:35:19.280 ⇒ 00:35:19.890 Brylle Girang: Okay.
299 00:35:19.890 ⇒ 00:35:21.760 Uttam Kumaran: Just one big… just one big sheet.
300 00:35:22.000 ⇒ 00:35:25.250 Uttam Kumaran: So don’t worry about the formatting, if you just get there, I can organize it.
301 00:35:26.120 ⇒ 00:35:33.180 Uttam Kumaran: That way, on Friday, I want to show the rest of the team how we’re actively attacking these.
302 00:35:34.040 ⇒ 00:35:36.230 Brylle Girang: Okay, makes sense. Gotcha.
303 00:35:36.230 ⇒ 00:35:36.760 Uttam Kumaran: Okay.
304 00:35:38.900 ⇒ 00:35:48.029 Brylle Girang: Yeah, we’ll do that. And then, at the same time, I’m going… do you want me to schedule a meeting tomorrow with the SLs to debrief on the default thing?
305 00:35:49.230 ⇒ 00:35:52.279 Uttam Kumaran: I’m gonna talk to the CSOs right now about it, so…
306 00:35:53.860 ⇒ 00:35:56.630 Uttam Kumaran: Let’s go there and chat. We’ll see how it goes.
307 00:35:56.880 ⇒ 00:35:58.109 Brylle Girang: Okay, gotcha.
308 00:35:58.990 ⇒ 00:35:59.660 Uttam Kumaran: Okay.
309 00:36:00.530 ⇒ 00:36:01.360 Brylle Girang: All good?
310 00:36:01.670 ⇒ 00:36:03.539 Uttam Kumaran: Okay, alright, thank you, dude, I’ll see you there.
311 00:36:03.760 ⇒ 00:36:04.350 Brylle Girang: Bye-bye.