Meeting Title: Phoenix Project Weekly Sync Date: 2026-03-04 Meeting participants: Greg Stoutenburg, Nandika Jhunjhunwala


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1 00:01:16.720 00:01:18.450 Greg Stoutenburg: Hey, Nandika, how’s it going?

2 00:01:21.210 00:01:22.340 Nandika Jhunjhunwala: Hello?

3 00:01:23.270 00:01:23.920 Greg Stoutenburg: A.

4 00:01:24.610 00:01:25.800 Greg Stoutenburg: How are you today?

5 00:01:25.800 00:01:26.900 Nandika Jhunjhunwala: Good, how are you?

6 00:01:27.970 00:01:29.680 Greg Stoutenburg: Good. Bye.

7 00:01:29.890 00:01:35.169 Greg Stoutenburg: Last workday this week, heading off for Michigan tomorrow, see my mom for her birthday weekend.

8 00:01:35.400 00:01:37.169 Nandika Jhunjhunwala: Amazing, have fun, yeah.

9 00:01:37.170 00:01:40.219 Greg Stoutenburg: Yeah, yeah. Go eat all that Detroit food.

10 00:01:40.730 00:01:45.180 Greg Stoutenburg: Tour all the stuff around where I grew up.

11 00:01:45.510 00:01:46.010 Nandika Jhunjhunwala: Nice!

12 00:01:46.010 00:01:47.399 Greg Stoutenburg: Same thing every time.

13 00:01:48.910 00:01:52.610 Greg Stoutenburg: Oh, where’d it go? I lost my, what’s my head.

14 00:01:52.850 00:02:10.650 Greg Stoutenburg: Yeah, so, you know, we… I think we’re kind of settled… I think we’ve sort of settled into a pace here, where, you know, once or twice a week, we get together, see what updates have been made in Phoenix, map out workflows, instrument the next thing, and… and so on. So,

15 00:02:11.050 00:02:23.800 Greg Stoutenburg: Have you and Caitlin caught up about onboarding at all? I don’t know if there’s been any work done since that. She and I talked, I think, last Thursday, about some different strategies that might be taken there. I don’t know if there may have been decisions or anything like that.

16 00:02:24.810 00:02:28.789 Nandika Jhunjhunwala: Yeah, we caught up yesterday about onboarding, and

17 00:02:29.230 00:02:32.529 Nandika Jhunjhunwala: I saw the Figma screens, you know.

18 00:02:32.690 00:02:44.050 Nandika Jhunjhunwala: I think she made the call to connect her CRMs, make the user connect the CRM first, and then if they don’t, then they get into, like, a sandbox door of default, and then…

19 00:02:44.140 00:02:53.710 Nandika Jhunjhunwala: it, like, after, like, they’re asked to connect the CRM, if they’re not the admin on the CRM, they’re asked to invite their CRM admin to the default platform.

20 00:02:53.760 00:03:08.299 Nandika Jhunjhunwala: And then that admin will pick it up from, like, where the other user left it off from, and connect CRM, and then I think it’s, like, then they’re directed to, like, tables, and then the CRU opens up.

21 00:03:08.360 00:03:15.300 Nandika Jhunjhunwala: So, I don’t think anything’s final yet, but I think she’s leaning towards that workflow, because I’m sure she must have mentioned to you that

22 00:03:15.520 00:03:19.999 Nandika Jhunjhunwala: default chat OS isn’t gonna be live anytime soon.

23 00:03:20.000 00:03:20.450 Greg Stoutenburg: Yeah.

24 00:03:20.450 00:03:22.599 Nandika Jhunjhunwala: So… yeah.

25 00:03:22.770 00:03:26.869 Greg Stoutenburg: Okay. Cool. Okay, that sounds good. That sounds like a good direction.

26 00:03:27.040 00:03:29.160 Greg Stoutenburg: So, fantastic.

27 00:03:29.460 00:03:35.300 Greg Stoutenburg: Has anything else shipped in the last… since the last time that we looked at this?

28 00:03:35.300 00:03:49.669 Nandika Jhunjhunwala: So not yet, that’s the other update for you. We caught up… I am very heavily involved in growth stuff, like, the first half of it, so I haven’t gotten around to any further instrumentation.

29 00:03:49.760 00:04:10.520 Nandika Jhunjhunwala: But the plan for me is, like, on Thursday and Friday, work on, like, instrumenting queues. I actually have it done, I just haven’t pushed a GitHub PR yet, and then I looked into the user properties, and, like, whatever properties that I currently have access to now, I will also instrument them. So, that should be live in our…

30 00:04:10.520 00:04:12.429 Nandika Jhunjhunwala: Prod instance, like, end of the week.

31 00:04:12.790 00:04:14.940 Greg Stoutenburg: Sure, end of the week. Okay, cool. That sounds good.

32 00:04:16.029 00:04:20.839 Greg Stoutenburg: Alright, and… alright, nothing else has gone into the staging environment, then?

33 00:04:21.779 00:04:31.119 Nandika Jhunjhunwala: No, nothing else. Okay. Yeah, sorry. Yeah. I… I haven’t checked in a hot minute.

34 00:04:32.040 00:04:36.409 Nandika Jhunjhunwala: I think, like, because we’ve pushed our Phoenix launch, like, we’re…

35 00:04:36.520 00:04:48.179 Nandika Jhunjhunwala: very heavily pivoting back into, like, selling the old product as much as we can before we start with a new product. So, like, it’s been, like, a lot of growth-focused stuff for me.

36 00:04:48.180 00:04:48.730 Greg Stoutenburg: Okay.

37 00:04:48.730 00:04:56.080 Nandika Jhunjhunwala: So I haven’t had any time to spare for analytics as much, but I will check.

38 00:04:56.370 00:05:02.819 Nandika Jhunjhunwala: on Rochelle, and… You, you have the… you have the virtual instance access to it, right?

39 00:05:03.030 00:05:06.129 Greg Stoutenburg: Yep, I’m in it right now. I don’t see anything that looks different. I mean, it looks like.

40 00:05:06.130 00:05:06.480 Nandika Jhunjhunwala: I’m changing.

41 00:05:06.480 00:05:09.580 Greg Stoutenburg: the data pipeline icon. Yeah.

42 00:05:09.580 00:05:10.150 Nandika Jhunjhunwala: Yeah.

43 00:05:10.310 00:05:14.459 Greg Stoutenburg: Neat looking. But I don’t see anything else that’s actually different.

44 00:05:14.460 00:05:15.120 Nandika Jhunjhunwala: Yes.

45 00:05:15.820 00:05:17.409 Greg Stoutenburg: Yeah, it looks the same to me.

46 00:05:19.730 00:05:24.059 Nandika Jhunjhunwala: Yeah, I will open the prod instance and see.

47 00:05:24.380 00:05:25.850 Nandika Jhunjhunwala: Okay.

48 00:05:27.370 00:05:32.609 Nandika Jhunjhunwala: If anything has changed, I think unlikely.

49 00:05:33.200 00:05:33.650 Greg Stoutenburg: Yeah.

50 00:05:33.650 00:05:38.089 Nandika Jhunjhunwala: more on the back-end stuff and figuring out some kinks, as far as I know.

51 00:05:38.310 00:05:47.420 Nandika Jhunjhunwala: Yeah, it’s pretty much the same. So, after those updates, like, end of this week, I should be pretty much caught up on instrumentation.

52 00:05:47.710 00:05:49.870 Nandika Jhunjhunwala: Yeah.

53 00:05:50.180 00:05:50.750 Greg Stoutenburg: Okay.

54 00:05:51.020 00:05:52.579 Greg Stoutenburg: Alright.

55 00:05:53.130 00:05:55.020 Greg Stoutenburg: Also, just trying to think through…

56 00:05:55.200 00:06:04.460 Greg Stoutenburg: what else that’s been instrumented. I guess we can look at your implementation list here, and, think about what can go into post hoc.

57 00:06:05.140 00:06:06.250 Greg Stoutenburg: Already.

58 00:06:06.750 00:06:12.830 Greg Stoutenburg: Yeah, maybe some of the tables actions. That would be… that would be a nice…

59 00:06:13.190 00:06:14.909 Greg Stoutenburg: Coherent one to take on.

60 00:06:15.090 00:06:15.460 Nandika Jhunjhunwala: Yeah.

61 00:06:15.460 00:06:19.660 Greg Stoutenburg: Just to make sure that we see what we’re expecting to see.

62 00:06:21.230 00:06:29.320 Nandika Jhunjhunwala: Yeah, definitely. I’ve been keeping an eye on, like, because now it’s live and fraud, so every time anybody interacts with…

63 00:06:29.320 00:06:29.990 Greg Stoutenburg: Yeah.

64 00:06:30.160 00:06:40.090 Nandika Jhunjhunwala: the instance, like, I see a bunch of events created by other people, so that’s, like, definitely nice to see that the events are sort of working as we’re expecting them to.

65 00:06:40.110 00:06:45.049 Greg Stoutenburg: Yeah, cool. So that’s been, like, good validation that they were instrumented correctly.

66 00:06:45.050 00:06:45.850 Nandika Jhunjhunwala: Yeah.

67 00:06:45.850 00:06:46.930 Greg Stoutenburg: Good, good, good.

68 00:06:47.060 00:06:54.619 Greg Stoutenburg: Yeah, excellent. Alright, yeah, I’ll, I’ll build something that shows some engagement with the… with the tables feature.

69 00:06:54.620 00:07:10.209 Greg Stoutenburg: And we can… we can use that sort of as a test case for how we want to structure and think about the way that we measure engagement. It doesn’t necessarily need to lead to conversions or anything else, but just to look at, like, are people using the feature, since we know that that’s always, you know, the first sign of

70 00:07:10.270 00:07:15.590 Greg Stoutenburg: Someone getting involved in the app in a way that’s gonna lead to engagement and retention.

71 00:07:15.820 00:07:18.710 Greg Stoutenburg: Okay, I can do that.

72 00:07:18.980 00:07:21.109 Greg Stoutenburg: And… something else…

73 00:07:21.580 00:07:26.039 Greg Stoutenburg: I was thinking about… I don’t think that we’ve talked about this yet. Have we talked about how we’ve been using Segment?

74 00:07:26.970 00:07:27.900 Greg Stoutenburg: It defaults.

75 00:07:27.900 00:07:39.690 Nandika Jhunjhunwala: We did talk about it. I haven’t had a chance to have that conversation yet. Okay. I know, I think you mentioned that, you know, we can port over some data from post hoc, or to post hoc. Yeah.

76 00:07:39.690 00:07:49.550 Nandika Jhunjhunwala: Yeah, I think one of our, like, engineers that was… that’s focused on data, they’re coming back soon, so once they’re back, like, I think they would have more context there, and…

77 00:07:49.550 00:07:50.130 Greg Stoutenburg: Okay.

78 00:07:50.130 00:07:52.999 Nandika Jhunjhunwala: Thank you for reminding me, that kind of slipped my mind, so I will try…

79 00:07:53.000 00:08:02.509 Greg Stoutenburg: Okay, yeah, no problem. Yeah, no, cool. And really just, like, not because we have to do anything necessarily, but just looking at the list of connectors

80 00:08:02.750 00:08:12.889 Greg Stoutenburg: Yes. Something that we might think about now is, like, is there anything that we want to make sure that we are sending to PostHog, or is there anything that we want to make sure to send from PostHog?

81 00:08:13.160 00:08:15.000 Greg Stoutenburg: of these destinations or something else.

82 00:08:15.000 00:08:15.589 Nandika Jhunjhunwala: For sure.

83 00:08:15.590 00:08:21.659 Greg Stoutenburg: And, yeah, you know, low urgency, but just as we’re… as we’re building this up.

84 00:08:21.660 00:08:22.299 Nandika Jhunjhunwala: Yeah, that’s me.

85 00:08:22.300 00:08:23.339 Greg Stoutenburg: be thinking about.

86 00:08:23.690 00:08:24.510 Greg Stoutenburg: Yeah.

87 00:08:25.510 00:08:26.480 Nandika Jhunjhunwala: Sure. Okay.

88 00:08:28.120 00:08:34.400 Greg Stoutenburg: Alright, well, if there’s no new stuff, and, we’ve just kind of got a couple of to-dos.

89 00:08:34.580 00:08:35.940 Greg Stoutenburg: I don’t really have anything else.

90 00:08:36.350 00:08:40.819 Nandika Jhunjhunwala: Yeah, no, same. Yeah, I expected this to be short, so… Sure. Yeah.

91 00:08:40.820 00:08:44.670 Greg Stoutenburg: Yeah, okay, great. All right, well, thanks for catching up.

92 00:08:44.670 00:08:46.289 Nandika Jhunjhunwala: time off, yeah, thank you.

93 00:08:46.290 00:08:48.340 Greg Stoutenburg: Yeah, I appreciate that, yeah. Take care. Alright, see ya.

94 00:08:48.860 00:08:49.210 Greg Stoutenburg: Right.