Meeting Title: CSO Leads Monthly Planning Date: 2026-03-02 Meeting participants: Pranav Narahari, Greg Stoutenburg, Uttam Kumaran, Kaela Gallagher, Brylle Girang, Demilade Agboola
WEBVTT
1 00:01:39.580 ⇒ 00:01:40.870 Uttam Kumaran: Hello.
2 00:01:44.370 ⇒ 00:01:45.310 Kaela Gallagher: Hey, hey!
3 00:01:46.400 ⇒ 00:01:47.180 Uttam Kumaran: Blue.
4 00:01:52.800 ⇒ 00:02:01.110 Uttam Kumaran: Okay… Let me… Message… Demi.
5 00:02:13.180 ⇒ 00:02:19.859 Uttam Kumaran: Cool. Yeah, I sent a little bit of,
6 00:02:21.200 ⇒ 00:02:24.349 Uttam Kumaran: Kind of a couple thoughts on today.
7 00:02:24.470 ⇒ 00:02:31.270 Uttam Kumaran: But, like, any other items that we wanted to discuss beyond, like, what I sent?
8 00:02:36.440 ⇒ 00:02:38.090 Greg Stoutenburg: I’m sorry, what did you send over?
9 00:02:38.090 ⇒ 00:02:41.420 Uttam Kumaran: I sent, like, just a little bit of an agenda.
10 00:02:44.490 ⇒ 00:02:47.370 Uttam Kumaran: In the CSO chat.
11 00:02:47.820 ⇒ 00:02:48.360 Greg Stoutenburg: Oh.
12 00:02:51.760 ⇒ 00:02:54.369 Greg Stoutenburg: Oh. You do say it right there, how about that?
13 00:02:55.700 ⇒ 00:02:59.769 Greg Stoutenburg: Okay. I was looking at the,
14 00:02:59.980 ⇒ 00:03:03.049 Greg Stoutenburg: The thing attached to the meeting.
15 00:03:05.460 ⇒ 00:03:06.290 Greg Stoutenburg: Okay.
16 00:03:07.230 ⇒ 00:03:08.010 Greg Stoutenburg: Cool.
17 00:03:09.420 ⇒ 00:03:11.680 Uttam Kumaran: Okay, cool, so maybe I can just…
18 00:03:12.220 ⇒ 00:03:19.220 Uttam Kumaran: Begin, and I can see if, or I want to join Yeah, so…
19 00:03:19.450 ⇒ 00:03:25.150 Uttam Kumaran: I think, yeah, I kind of wanted to see, I mean, if Demi joins, we can also talk about Magic Spoon, but…
20 00:03:25.520 ⇒ 00:03:32.639 Uttam Kumaran: I think we had, sort of, like, good and bad, so I think it’s worth, like, just doing a little bit of a… of a retro.
21 00:03:32.710 ⇒ 00:03:46.100 Uttam Kumaran: I think on Lilo, I mean, I think part… like, I always, you know, want to find ways that, like, okay, what could we have, like, learned, basically, in the process? I mean, I think this is a client where clearly we should have been doing
22 00:03:46.690 ⇒ 00:03:52.300 Uttam Kumaran: I think we could have probably done some more, like.
23 00:03:52.760 ⇒ 00:03:55.930 Uttam Kumaran: managing up, I think probably would have been the…
24 00:03:56.230 ⇒ 00:04:00.710 Uttam Kumaran: the most effective thing. I think we started December kind of rocky, and then I think
25 00:04:00.910 ⇒ 00:04:05.830 Uttam Kumaran: They were very excited, and, like, sort of laid out a lot of priorities.
26 00:04:06.160 ⇒ 00:04:14.469 Uttam Kumaran: I also think there’s, like, some… they have, like, some issues even understanding, like, what they wanted, and then it sort of… things kind of went south from there.
27 00:04:14.580 ⇒ 00:04:21.350 Uttam Kumaran: I think partly, like, Robert and I continuously chat about, like, Okay…
28 00:04:21.680 ⇒ 00:04:27.839 Uttam Kumaran: Like, e-com agencies, or agencies in particular, are sort of sometimes really, really tough clients.
29 00:04:28.040 ⇒ 00:04:38.060 Uttam Kumaran: So there’s, like, a learning on, like, okay, can we learn anything about, like, going after a client like this again? I think, though, really, one big learning for me is just, like, we have to manage our clients.
30 00:04:38.420 ⇒ 00:04:51.250 Uttam Kumaran: Like, way, way better. Like, I think that both is, like, when we come to a client, we have to really be vocal with what is the work that we’re going to be doing on the timeline, and really, like, hit that super, super hard.
31 00:04:53.050 ⇒ 00:05:01.429 Uttam Kumaran: Versus, like, leaving it for discussion. I think we ended up closer to there, but just probably too little, too late, on Lilo, but…
32 00:05:02.300 ⇒ 00:05:05.110 Uttam Kumaran: that’s sort of, like, on reflection, like, I think my…
33 00:05:05.620 ⇒ 00:05:07.869 Uttam Kumaran: my takeaways, you know, again, I think
34 00:05:08.130 ⇒ 00:05:10.059 Uttam Kumaran: This is another case where we…
35 00:05:10.640 ⇒ 00:05:16.069 Uttam Kumaran: failed mainly from communication, you know, not from, I think, execution, ultimately.
36 00:05:19.130 ⇒ 00:05:20.919 Greg Stoutenburg: So where did we end up with them?
37 00:05:21.540 ⇒ 00:05:24.250 Uttam Kumaran: Yeah, we’re terminating, so they… they’re churning.
38 00:05:24.250 ⇒ 00:05:24.860 Greg Stoutenburg: Okay.
39 00:05:25.210 ⇒ 00:05:25.740 Uttam Kumaran: Yeah.
40 00:05:31.770 ⇒ 00:05:38.479 Uttam Kumaran: Yeah, I don’t know, Pranav, if you want to share… if you want to share anything, or if that’s generally, like, your kind of takeaway.
41 00:05:42.290 ⇒ 00:05:46.969 Pranav Narahari: Yeah, I think that’s my takeaway, too. Like, if I think back, like, what I could have done is…
42 00:05:47.280 ⇒ 00:06:04.680 Pranav Narahari: probably… I should have just had a sync with you, like, way earlier about, like, probably in, like, January to really figure out, like, okay, what velocity should we be moving at? We should have caught the thing about, like, how many hours we were using, like, in the way beginning.
43 00:06:05.150 ⇒ 00:06:11.139 Pranav Narahari: I think… We assumed that we were on the, like, the same page there, but we just weren’t.
44 00:06:11.260 ⇒ 00:06:17.629 Pranav Narahari: And then… Yeah, secondly, like, what you mentioned about just, like.
45 00:06:17.820 ⇒ 00:06:22.340 Pranav Narahari: what is our timeline? We should have just talked about that, like.
46 00:06:23.250 ⇒ 00:06:28.719 Pranav Narahari: Like, I should have just probably just mentioned it, like, more often, even though, like…
47 00:06:29.660 ⇒ 00:06:37.370 Pranav Narahari: I felt like I did do that a little bit, and it is, like, a little bit on the client, too, kind of like, they were just a unique case.
48 00:06:38.140 ⇒ 00:06:40.810 Pranav Narahari: But, yeah, I mean, in the future, I’ll definitely just, like…
49 00:06:42.070 ⇒ 00:06:52.840 Pranav Narahari: every Friday, basically, when we have our demo call, just be like, hey, this is the Gantt chart, like, this is what things look like. If they bring up anything, I’ll, like, I’ll add it to the Gantt chart, like, right there, and show how things are shifting.
50 00:06:53.020 ⇒ 00:06:54.020 Pranav Narahari: Yeah.
51 00:06:54.460 ⇒ 00:06:55.230 Pranav Narahari: Yeah.
52 00:06:58.510 ⇒ 00:07:02.930 Pranav Narahari: Okay. And having, like, a better understanding of the SOW, I think that’s the biggest thing.
53 00:07:03.300 ⇒ 00:07:10.179 Pranav Narahari: this is a little bit unique, where I wasn’t drafting the SOW, so I kind of started…
54 00:07:10.320 ⇒ 00:07:15.450 Pranav Narahari: I didn’t start as CSO even either, so it was like… CSO role, it was like…
55 00:07:15.860 ⇒ 00:07:20.670 Pranav Narahari: a lot of things, and that was probably one thing that I should have been… the most…
56 00:07:20.870 ⇒ 00:07:33.749 Pranav Narahari: like, concretely, like, aware… like, I should have known the SOW, like, the back of my hand, basically. Yeah. So we didn’t, like, find out, like, okay, 60% of the stuff that we’re doing is ad hoc. Like, that shouldn’t have been…
57 00:07:34.210 ⇒ 00:07:40.349 Pranav Narahari: we should have been able to find that out when it was, like, at 10 to 20%. Yeah.
58 00:07:40.760 ⇒ 00:07:41.310 Uttam Kumaran: Yeah.
59 00:07:42.820 ⇒ 00:07:46.840 Uttam Kumaran: Yeah, I agree, I just think, like, it was sort of like, oh…
60 00:07:47.280 ⇒ 00:07:52.179 Uttam Kumaran: perfect storm of, like, issues on this one. Like, part of it is, like.
61 00:07:52.800 ⇒ 00:07:58.459 Uttam Kumaran: It’s so tough for me, because our business is going through a transition, and it’s like,
62 00:07:59.380 ⇒ 00:08:17.450 Uttam Kumaran: like, some clients are just gonna… like, we can’t… we have to transition from people expecting to work with, like, me and Robert, and thinking of us as a small team, to, like, okay, we’re actually, like, a team, and we have process. So one fix that I’m basically making immediately, and I… I’m telling this to sales, is, like, don’t…
63 00:08:17.740 ⇒ 00:08:22.570 Uttam Kumaran: after the discovery call, do not go to any further calls without a CSO.
64 00:08:22.760 ⇒ 00:08:23.650 Uttam Kumaran: on it.
65 00:08:23.820 ⇒ 00:08:36.679 Uttam Kumaran: So that it’s not like me and Robert just talked to a client, and then, like, eventually just hand it off. Like, you guys have to be there, like, basically as early as possible. So, like, that’s a key change that we’re going to be…
66 00:08:37.520 ⇒ 00:08:42.409 Uttam Kumaran: You know, making, for sure, so…
67 00:08:42.850 ⇒ 00:08:58.190 Uttam Kumaran: And then, yeah, like, again, I think, like, all the stuff that B is, like, pushing for us to start sending, like, here’s our weekly plan, like, here’s what we got out this week, here’s, like, where we’re ending the week. It just, like, really removes avoidance of doubt.
68 00:08:58.440 ⇒ 00:09:01.509 Uttam Kumaran: You know? On… issues.
69 00:09:01.660 ⇒ 00:09:03.219 Uttam Kumaran: And then, so really, it’s like.
70 00:09:03.360 ⇒ 00:09:10.550 Uttam Kumaran: I’m thinking of, like, can we get the daily, weekly rituals going, and then on a monthly basis, can we start to shoot our shots?
71 00:09:10.750 ⇒ 00:09:18.920 Uttam Kumaran: And then it’s, like, there’s really, like, not a lack of clarity. I think, really, ultimately, we are still operating many of our clients on smaller teams.
72 00:09:19.220 ⇒ 00:09:27.250 Uttam Kumaran: The part of this is, like, can you get through your… can you get the day and the week rolling in order to keep a glimpse of, like, what the month looks like?
73 00:09:27.650 ⇒ 00:09:34.840 Uttam Kumaran: And if not, okay, like, what, like, how do we do that? Like, how do I enable y’all as CSOs to do that on your projects?
74 00:09:35.050 ⇒ 00:09:35.860 Uttam Kumaran: Right.
75 00:09:36.300 ⇒ 00:09:38.720 Uttam Kumaran: Yeah.
76 00:09:44.010 ⇒ 00:09:46.150 Uttam Kumaran: Cool. Maybe we can…
77 00:09:46.490 ⇒ 00:09:58.119 Uttam Kumaran: switch and kind of talk about, Magic Spoon. I don’t know, Demi, if, kind of, like, maybe my… my takeaway is, like, this is a client we started also around the same time as Lilo.
78 00:09:58.460 ⇒ 00:10:14.760 Uttam Kumaran: I mean, we started with a bigger contract, we ended, you know, I think nicely with a longer-term MSA, but I think we sort of had some issues identifying, like, how we could have ended up with something larger. I think in between, we had some, like, a couple of hiccups.
79 00:10:14.860 ⇒ 00:10:16.649 Uttam Kumaran: You know, on just, like, getting…
80 00:10:16.840 ⇒ 00:10:19.859 Uttam Kumaran: A few things on the data engineering side over the line.
81 00:10:20.030 ⇒ 00:10:30.060 Uttam Kumaran: I mean, I think nicely, we ended up with something, like, we ended up with a renewal that I think we can start to layer things on as, and Demi sort of was able to more formally
82 00:10:30.200 ⇒ 00:10:35.790 Uttam Kumaran: Take ownership there, but… again, like, I think…
83 00:10:35.910 ⇒ 00:10:46.679 Uttam Kumaran: just continuing to have better communication with clients. I don’t think any of the… any of the issues we faced weren’t technical issues. It was just like, oh, I wish it had gotten escalated to me, like, earlier in the process.
84 00:10:46.910 ⇒ 00:10:49.620 Uttam Kumaran: Versus, like, we went 2 weeks, and then…
85 00:10:50.450 ⇒ 00:10:57.400 Uttam Kumaran: I got a ping of, like, hey, this is not working. And we remedied everything, but, like, had I just known that, like, 2 weeks before, I think I could have…
86 00:10:57.560 ⇒ 00:11:03.550 Uttam Kumaran: we could have stepped in, so I don’t know, Demi, like, if you have any feedback or thoughts
87 00:11:06.010 ⇒ 00:11:06.790 Uttam Kumaran: Yeah.
88 00:11:06.970 ⇒ 00:11:18.930 Demilade Agboola: I wouldn’t necessarily say it wasn’t, like, fully technical. I think, like, for instance, some of the things we handed over to them in terms of, like, the…
89 00:11:21.690 ⇒ 00:11:23.099 Demilade Agboola: Spain’s data.
90 00:11:23.650 ⇒ 00:11:29.879 Demilade Agboola: Information that they wanted, and we didn’t actually go as deep as they needed us to go.
91 00:11:30.260 ⇒ 00:11:33.640 Demilade Agboola: I mean, things like that were probably…
92 00:11:37.520 ⇒ 00:11:43.369 Demilade Agboola: I guess it was just more of, like, in certain ways, we… I think we… if we have certain delivery standards, especially for
93 00:11:45.900 ⇒ 00:11:54.910 Demilade Agboola: for, like, documents and audits and that kind of stuff, I think that would be very helpful to ensure that whatever goes out answers the questions that the clients need.
94 00:11:55.230 ⇒ 00:12:01.020 Demilade Agboola: Kind of felt like, you know, those kind of things made them feel a bit uncomfortable.
95 00:12:02.090 ⇒ 00:12:08.989 Demilade Agboola: And then, like, subsequently, it just… like, I truly don’t know if they tru- they don’t have the budget for stuff.
96 00:12:09.270 ⇒ 00:12:15.890 Demilade Agboola: Or it’s just they play on trying to feel stable before giving us a larger…
97 00:12:16.000 ⇒ 00:12:26.230 Demilade Agboola: cut off the pie, because I find it hard to believe that they had us, as well as Orchard, and weren’t, like, putting out at least 20K a month, right? So…
98 00:12:27.520 ⇒ 00:12:37.030 Demilade Agboola: I don’t think 20K a month just goes to 6K a month, on a whim like that. I feel like there was definitely more money on the table,
99 00:12:37.830 ⇒ 00:12:50.920 Demilade Agboola: And my… my guess is what they’re trying to see how this first couple months are going, and then they potentially might feel a bit more comfortable with, like, more exploratory works that we take over.
100 00:12:51.110 ⇒ 00:12:53.160 Demilade Agboola: Okay. So, yeah.
101 00:12:55.450 ⇒ 00:13:00.570 Demilade Agboola: I think lessons would just be around, like, ensuring that whatever quality of work goes out.
102 00:13:00.840 ⇒ 00:13:06.150 Demilade Agboola: Isn’t stuff that clients… feel the need to call out, I guess, you know?
103 00:13:12.160 ⇒ 00:13:12.900 Uttam Kumaran: Okay.
104 00:13:13.960 ⇒ 00:13:25.659 Uttam Kumaran: Cool, I mean, I think, like, as long as we’re… I think it’s good to get in the habits on, like, renewals or churn for us to just have a conversation. Again, right now, it’s… it’s just kind of just us, but I think…
105 00:13:25.940 ⇒ 00:13:29.320 Uttam Kumaran: In case people hit these types of scenarios later.
106 00:13:29.460 ⇒ 00:13:34.050 Uttam Kumaran: I think it’s worth just, like, kind of going over, like, what happened.
107 00:13:34.990 ⇒ 00:13:40.360 Uttam Kumaran: So kind of, like, my… my next conversation was a little bit on, like, what’s the plan for this month?
108 00:13:40.750 ⇒ 00:13:43.859 Uttam Kumaran: I think on… for my clients.
109 00:13:44.050 ⇒ 00:13:47.920 Uttam Kumaran: you know, I can just share that, like, on Element,
110 00:13:48.020 ⇒ 00:14:00.470 Uttam Kumaran: you know, I’m excited, it, like, we have a lot of stuff we’re working on. I think in particular, Greg, like, I’ll be looping you in on, sort of, the Omni plan for Element, which we can basically kind of start on
111 00:14:00.930 ⇒ 00:14:06.879 Uttam Kumaran: kind of, like, whenever, so I’m… if we can… if we can confirm that doc, that… the generic one.
112 00:14:07.290 ⇒ 00:14:12.370 Uttam Kumaran: then we’ll work on the one for Omni, and then that’ll be… Kinda like yours to…
113 00:14:12.580 ⇒ 00:14:18.520 Uttam Kumaran: to run. We’re getting, sort of, the renewal information back, so…
114 00:14:19.220 ⇒ 00:14:27.839 Uttam Kumaran: like, I think we’re just gonna kinda see where they land, but I’m excited for that. For CTA, like, again, we have, sort of a…
115 00:14:27.970 ⇒ 00:14:34.219 Uttam Kumaran: a pretty full plate this month of work. I think the biggest thing there is just gonna be adding, actually, more support.
116 00:14:34.330 ⇒ 00:14:39.990 Uttam Kumaran: For when… when we bring on more data people, just helping out there is gonna be great.
117 00:14:41.010 ⇒ 00:14:46.230 Uttam Kumaran: And then, yeah, I guess, like, I’m just kind of curious if anyone wants to speak about any other…
118 00:14:46.340 ⇒ 00:14:52.060 Uttam Kumaran: client plans for, like, month of March, like, bigger objectives or things that folks need?
119 00:14:53.700 ⇒ 00:14:57.549 Uttam Kumaran: Like, need help with, or… again, like, I think this is…
120 00:14:57.900 ⇒ 00:15:03.119 Uttam Kumaran: Maybe the first time where folks are actually thinking, like, what can we accomplish on a month timescale?
121 00:15:03.350 ⇒ 00:15:09.540 Uttam Kumaran: But I do think if you have time this week to do that for your clients, it will be really helpful to give them that clarity.
122 00:15:21.340 ⇒ 00:15:36.550 Greg Stoutenburg: Yeah, agreed. For me, default is in just such a funny position. Like, just… I talked to Caitlin, I think, Friday, or later Thursday, and, you know, Phoenix pushed back by another two weeks, and trying to run product analytics on a product that doesn’t exist yet is a…
123 00:15:36.960 ⇒ 00:15:45.500 Greg Stoutenburg: It’s a weird thing to try to do. It’s going fine, it’s moving along, but it makes it difficult to,
124 00:15:45.740 ⇒ 00:16:02.049 Greg Stoutenburg: It makes it difficult to think on, like, the month level. Like, I’m able to think of what we can do this week, and I’m able to think of what we can do when this project is finished, but I do, I think, struggle to think, like, what can I accomplish for them between… you know, that’s a little bit more visionary between now and the end of the month.
125 00:16:02.160 ⇒ 00:16:03.000 Greg Stoutenburg: You know?
126 00:16:03.000 ⇒ 00:16:04.179 Uttam Kumaran: Yeah, yeah.
127 00:16:04.470 ⇒ 00:16:05.060 Greg Stoutenburg: No.
128 00:16:07.200 ⇒ 00:16:09.469 Uttam Kumaran: On… on default, do you think, like.
129 00:16:09.970 ⇒ 00:16:15.089 Uttam Kumaran: taking some of your time on, like, the other Omni stuff that they’re doing, like…
130 00:16:15.950 ⇒ 00:16:19.810 Uttam Kumaran: Is worth doing, or are you like, okay, we’re just gonna kinda continue?
131 00:16:20.010 ⇒ 00:16:21.129 Uttam Kumaran: like this.
132 00:16:21.450 ⇒ 00:16:23.060 Uttam Kumaran: For now.
133 00:16:23.450 ⇒ 00:16:29.949 Greg Stoutenburg: Yeah, Demi and I haven’t really talked about where there might be more intersections there. I was… I was thinking, like,
134 00:16:30.070 ⇒ 00:16:41.089 Greg Stoutenburg: I was thinking it might be worthwhile to huddle on that, Demi, especially when I saw that Nandica had asked for some training on Omni. I thought, like, well, I just did 3 of them, well, 2 of them.
135 00:16:41.260 ⇒ 00:16:43.669 Greg Stoutenburg: So, yeah, we can connect on that.
136 00:16:45.450 ⇒ 00:16:49.500 Demilade Agboola: Yeah, I think, like…
137 00:16:49.720 ⇒ 00:16:57.710 Demilade Agboola: We’re slowly getting to the point, or, like, not slowly, we’re basically in the point where… at the point where we need to start, like, building out the dashboards.
138 00:16:57.860 ⇒ 00:17:00.639 Demilade Agboola: And I know Nautica is a bit, like.
139 00:17:01.080 ⇒ 00:17:05.009 Demilade Agboola: And see, because she’s just like, how can I get more of this data from…
140 00:17:06.160 ⇒ 00:17:10.559 Demilade Agboola: Like, the… what we have in production,
141 00:17:11.319 ⇒ 00:17:30.740 Demilade Agboola: And so it’s… I think that’s the… that’s kind of where she was trying to get some clarity on, because she was already doing, like, ad hoc query views, and she wanted to know how she could see them, because they kept vanishing, and I had to teach her about how to create, like, PRs and promote the data into, like, views that she can utilize, like, later on.
142 00:17:31.580 ⇒ 00:17:37.710 Demilade Agboola: But yeah, we can definitely sync on that, and we can try to come up with a plan for, like, default, and how the…
143 00:17:37.840 ⇒ 00:17:41.110 Demilade Agboola: How we want to roll out the dashboard and the…
144 00:17:43.330 ⇒ 00:17:50.480 Demilade Agboola: And how to utilize that, because, like, for us, that would be great, because we need to start to show them things that they’re doing.
145 00:17:50.820 ⇒ 00:17:56.160 Demilade Agboola: I’ll utilize, and I start to aggregate their dashboards from multiple sources into one place.
146 00:17:57.300 ⇒ 00:17:59.180 Greg Stoutenburg: Sounds good. Yeah, cool.
147 00:17:59.500 ⇒ 00:18:00.850 Greg Stoutenburg: I’ll find a time.
148 00:18:01.650 ⇒ 00:18:04.289 Demilade Agboola: Yeah, yeah, just… just throw something in my condo.
149 00:18:06.440 ⇒ 00:18:07.000 Uttam Kumaran: Cool.
150 00:18:11.010 ⇒ 00:18:21.170 Uttam Kumaran: I don’t know. Pranav, anything else on, like, your month? I mean, we… I know you and Amber are sort of meeting, so it’s kind of like ABC until we land another AI client, you know, so…
151 00:18:22.820 ⇒ 00:18:30.260 Pranav Narahari: Yeah, I think, we’ll probably definitely be able to just, like, fast-track me just getting into ABC.
152 00:18:30.510 ⇒ 00:18:43.070 Pranav Narahari: was planning on doing, like, that last week, but I had some, like, time off, and then the legal stuff, so… that kind of got pushed to this week, but Amber and I discussed, like, seems like it’s gonna be pretty straightforward. ABC is, like, a…
153 00:18:43.760 ⇒ 00:18:47.300 Pranav Narahari: much simpler. I think it’s like… it’s kind of like…
154 00:18:47.780 ⇒ 00:18:56.939 Pranav Narahari: they’re in a rhythm there, based on the calls I’ve been on, too, like, it’s not as, like, different meeting to meeting.
155 00:18:57.170 ⇒ 00:19:06.449 Pranav Narahari: the one thing that Amber mentioned is just, like, that there isn’t an SOW, really, for them. There’s, like, one from, like, a year ago that’s just, like, very outdated.
156 00:19:06.950 ⇒ 00:19:15.059 Pranav Narahari: So, I don’t know if that’s something that you think I should draft up, for just, like, going forward with what they want.
157 00:19:15.270 ⇒ 00:19:20.909 Pranav Narahari: that could be maybe something that’s useful, just considering what just happened with… with Lilo.
158 00:19:21.160 ⇒ 00:19:23.250 Uttam Kumaran: Yeah, I think the… I think the…
159 00:19:24.250 ⇒ 00:19:31.650 Uttam Kumaran: I mean, there’s two things. I think for this one, you actually have the… the lovely thing on this client is you don’t have pressure, external pressure.
160 00:19:32.620 ⇒ 00:19:52.570 Uttam Kumaran: But, like, there’s a lot, like, that can also lead to confusion. So, you owning, like, hey, we are gonna get this this month, and we’re gonna drive towards these, and this is what I have enough time to do, is what’s gonna be super, super helpful. Right now, that team is working really on, like, on a weekly basis, and, like, Amber is leading some of it, but, like.
161 00:19:52.790 ⇒ 00:19:56.420 Uttam Kumaran: I don’t know, I’m still like, hey, what are we gonna get done for them this month?
162 00:19:56.720 ⇒ 00:20:09.920 Uttam Kumaran: And there’s, like, some migration stuff, so I think you having a clear understanding of that is gonna be helpful. In terms of the SOWs, like, you should take a look at the way it’s architected. We basically architected it as, like, a…
163 00:20:10.290 ⇒ 00:20:18.489 Uttam Kumaran: success-based fees. So, like, if they use Andy more, we get paid more. So that should actually show you what your goals are. Your goal is that
164 00:20:18.880 ⇒ 00:20:21.969 Uttam Kumaran: improve that usage. So it actually is, like, a very much, like.
165 00:20:22.320 ⇒ 00:20:28.710 Uttam Kumaran: you’re trying to drive them to use the tool more, you know? Gotcha. And that unlocks more and more budget.
166 00:20:29.120 ⇒ 00:20:37.939 Uttam Kumaran: So I think that’s… this is a client where, like, I think getting… starting at, like, what is our goals for the month, looking at how many hours you’re gonna have to fulfill that.
167 00:20:38.120 ⇒ 00:20:53.440 Uttam Kumaran: And then looking at, like, okay, what are… are we able to measure the amount of engagements? That, I think, nailing that this week is gonna be good. And then, they already have a bit of a roadmap, so we worked on sort of a Q1 roadmap already that they have… that team has.
168 00:20:53.550 ⇒ 00:20:57.460 Uttam Kumaran: So, you being able to absorb that and sort of understand what that is.
169 00:20:57.710 ⇒ 00:21:02.699 Uttam Kumaran: Because you have a, you know, you have a lot of support on that client from a bunch of people internally, so…
170 00:21:03.410 ⇒ 00:21:12.640 Uttam Kumaran: And then, really, it’s like, for me, after you put that together, I can then see, like, okay, where else can I use time for the platform stuff from any of the AI team?
171 00:21:13.140 ⇒ 00:21:13.820 Pranav Narahari: Yeah.
172 00:21:14.720 ⇒ 00:21:15.770 Pranav Narahari: Sounds good.
173 00:21:15.770 ⇒ 00:21:16.420 Uttam Kumaran: Okay.
174 00:21:19.550 ⇒ 00:21:25.400 Uttam Kumaran: Cool. Yeah, I think that’s probably it in terms of, like, March?
175 00:21:28.440 ⇒ 00:21:35.349 Uttam Kumaran: if we don’t have any other points on that, like, I was just gonna talk through something that I’m working on and wanna kinda share, so…
176 00:21:35.980 ⇒ 00:21:42.019 Uttam Kumaran: Anything else before I sort of do that? And I think Bea will also share some, like, cursor stuff he’s been working on.
177 00:21:44.800 ⇒ 00:21:45.510 Uttam Kumaran: Cool.
178 00:21:46.110 ⇒ 00:21:51.050 Uttam Kumaran: So, I’m gonna share,
179 00:21:52.720 ⇒ 00:21:55.380 Uttam Kumaran: this plan that I’ve been working on…
180 00:21:56.290 ⇒ 00:22:04.200 Uttam Kumaran: So basically, I don’t know, Demi, you may remember, you may have been the other… only other person that was here, but…
181 00:22:04.600 ⇒ 00:22:10.489 Uttam Kumaran: we’re… I’ve sort… we sort of started a process, in Notion called, like, reusable
182 00:22:10.630 ⇒ 00:22:13.700 Uttam Kumaran: Reusable epics, or, like, reusable playbooks.
183 00:22:13.930 ⇒ 00:22:22.870 Uttam Kumaran: And this is something that I think I’ve spoken to a bunch of you guys on, which is basically, like, how do we create… start to create, like, reusable plays?
184 00:22:22.990 ⇒ 00:22:34.520 Uttam Kumaran: And, like, a play is either, like, a series of work or an order of operations, right? Sort of like a basket of SO… a basket of, like, SOPs and, like, plays to run. So, for example.
185 00:22:34.550 ⇒ 00:22:44.380 Uttam Kumaran: kind of the… what I’m trying to do is basically think about, like, okay, we’ve now developed these, like, amplitude ramp-ups, dbt ramp-ups, like Omni ramp-ups, right? So those are, like, those are playbooks.
186 00:22:44.570 ⇒ 00:22:51.759 Uttam Kumaran: Of course, we have done a lot of different things for people, so really, part of this is, like, how are we gonna write playbooks?
187 00:22:51.890 ⇒ 00:22:58.600 Uttam Kumaran: how are they gonna be, like, generic? And then we’re gonna create them per customer. So this is sort of like…
188 00:22:58.770 ⇒ 00:23:04.350 Uttam Kumaran: how I’m thinking about it right now. So there’s various different, like, domains. There’s different types of, like, artifacts.
189 00:23:04.570 ⇒ 00:23:11.590 Uttam Kumaran: like, memos, like, SOPs, templates, or, like, playbooks. And then there’s, like, how often they’re run.
190 00:23:11.740 ⇒ 00:23:16.390 Uttam Kumaran: And so there’s a little bit of, like, a taxonomy here, but the main thing to understand is, like.
191 00:23:16.700 ⇒ 00:23:19.560 Uttam Kumaran: All of this is gonna end up back in the platform as, like…
192 00:23:19.670 ⇒ 00:23:36.200 Uttam Kumaran: Just ways of doing work for clients. And so part of this plan is really, like, I’m gonna be using AI to look through all of our past transcripts and client work to extract opportunities for standardization and for playbooks.
193 00:23:36.500 ⇒ 00:23:40.100 Uttam Kumaran: And, like, one good example is, like.
194 00:23:40.380 ⇒ 00:23:54.039 Uttam Kumaran: you can think about plays like, okay, let’s just run a linear board audit, right? This is something that B is doing as part of his EP work. This is a play, but this is, like, for the delivery team internally. There’s also gonna be things like,
195 00:23:54.040 ⇒ 00:24:04.679 Uttam Kumaran: like, what the sales teams does. Like, they have a bunch of go-to-market playbooks that they’re running. On the delivery side, we’re also gonna have things, so we’ve already… we’ve already started writing some of these, but we may have, like.
196 00:24:04.760 ⇒ 00:24:20.599 Uttam Kumaran: How do you set up amplitude? Like, how do you set up post hoc? How do you, like, run a specific type of analysis? How do you set up Snowflake? And so the faster that we can… we can approve the plays, we can then codify them into, kind of like.
197 00:24:20.740 ⇒ 00:24:28.250 Uttam Kumaran: basically pick… pick… pick your reusable epic to sort of bring into your… into your linear sprint.
198 00:24:28.370 ⇒ 00:24:32.280 Uttam Kumaran: And so that’s sort of, like, what this plan is sort of outlining.
199 00:24:33.470 ⇒ 00:24:40.819 Uttam Kumaran: But I really think, like, this is sort of a good way to think about it, which is, like, we’re gonna have various artifacts tied to
200 00:24:40.920 ⇒ 00:24:44.580 Uttam Kumaran: Executing a play on some frequency in some domain.
201 00:24:44.780 ⇒ 00:24:58.889 Uttam Kumaran: So, like, you may have, like, for example, you may have to develop a certain type of insight slide, or, like, onboard something onto Snowflake, or, like, do some type of investigation, and you want to pick the things that you need for your
202 00:24:59.000 ⇒ 00:25:18.619 Uttam Kumaran: existing challenge. And so really, like, part of my job right now is gonna be just to make sure that, like, if a new play is ran, it could get put back into the right structure, but mainly it’s, like, backfilling all the plays that we’re currently running. And then making sure that, like, any… anything we are doing for a client, there’s some tieback that
203 00:25:18.720 ⇒ 00:25:27.979 Uttam Kumaran: to, like, an active play. That way, the next time we do something, we don’t have to, like, rethink of it. And then really, like, as our…
204 00:25:28.090 ⇒ 00:25:43.160 Uttam Kumaran: Like, as this team grows, really, like, the couple of us that are here, a lot of our work is gonna be just, like, making sure that the play and the way it’s written has everything in it, so that the next person that runs it, they’re in, like, such a better spot, you know?
205 00:25:43.180 ⇒ 00:25:52.899 Uttam Kumaran: And they’re not… they’re not… they don’t have to go in and, like, find out how we’ve done it. We already have an example. Their job is actually just to run it, and then, like, update it if there’s things missing.
206 00:25:52.980 ⇒ 00:26:01.230 Uttam Kumaran: Right? So we… we build this sort of flywheel, and then ultimately also, like, marketing will get to see all the different things we’re doing, and turn these into…
207 00:26:01.550 ⇒ 00:26:06.940 Uttam Kumaran: Outward-facing things, but, like, this is sort of how I’m starting to think about, like, basically, like.
208 00:26:07.110 ⇒ 00:26:09.869 Uttam Kumaran: Playbook development, you know?
209 00:26:16.450 ⇒ 00:26:20.740 Uttam Kumaran: Like, you can imagine a world in where, like, all the tick… like, when you…
210 00:26:20.850 ⇒ 00:26:27.669 Uttam Kumaran: for example, Pranav, let’s say you’re… for your client, you’re running some… you’re running, like, a CSO transition playbook.
211 00:26:27.820 ⇒ 00:26:38.839 Uttam Kumaran: okay, so what is in that scope of work? Like, what are all the things that need to happen? But even more, like, well-defined is, like, set up Omni, right? It’s now that we’re gonna now do this for the third time. What is everything that goes into that?
212 00:26:39.160 ⇒ 00:26:43.729 Uttam Kumaran: what are all the tickets? That way, Greg can just move that into, like, his team’s
213 00:26:44.220 ⇒ 00:26:50.040 Uttam Kumaran: Sprint, right? And these templated… Playbooks just live in linear, live here, and…
214 00:26:50.160 ⇒ 00:26:55.929 Uttam Kumaran: in the platform, and so it’s really easy for you to say, hey, I need to migrate Omni for this client.
215 00:26:56.160 ⇒ 00:27:00.439 Uttam Kumaran: Like, what are the various playbooks that may be related to this, you know?
216 00:27:06.650 ⇒ 00:27:08.750 Uttam Kumaran: Any questions?
217 00:27:09.070 ⇒ 00:27:11.340 Uttam Kumaran: On this, I know it’s, like, a little bit meta, but…
218 00:27:15.450 ⇒ 00:27:17.809 Greg Stoutenburg: No, I really like it. I mean, I,
219 00:27:19.150 ⇒ 00:27:24.580 Greg Stoutenburg: Yeah, I’ll be… I’ll be curious to see what Cursor comes up with as, like, V1s of some of these things.
220 00:27:27.660 ⇒ 00:27:33.210 Uttam Kumaran: Dad, we just have a lot, so I’m kind of gonna kick it off for it to go do a lot of exploration.
221 00:27:33.440 ⇒ 00:27:33.970 Greg Stoutenburg: Yeah.
222 00:27:33.970 ⇒ 00:27:35.699 Uttam Kumaran: And really, like, my…
223 00:27:36.220 ⇒ 00:27:43.649 Uttam Kumaran: across the organization, we’ll have these sort of playbooks. I think more, I’m gonna be thinking about, like, how do we keep this up to date, and, like.
224 00:27:43.880 ⇒ 00:27:48.309 Uttam Kumaran: I don’t want there to just be, like, a ton of writing, like, I want it to actually be, like, really, really…
225 00:27:49.330 ⇒ 00:27:50.440 Uttam Kumaran: direct, but…
226 00:27:50.440 ⇒ 00:27:50.840 Greg Stoutenburg: Yeah.
227 00:27:50.840 ⇒ 00:27:54.339 Uttam Kumaran: Yeah, I’m just gonna kinda see… how it works.
228 00:27:59.530 ⇒ 00:28:05.260 Uttam Kumaran: Ultimately, what we’re finding out, though, is all the learnings we’re having on clients is not things we haven’t seen before.
229 00:28:05.270 ⇒ 00:28:23.389 Uttam Kumaran: Right, and that’s… that’s the reason why we come to these meetings, and you’re… and folks are like, hey, have we seen an example of this? And I always have a huge rolodex of, like, anecdotes, so my job, part of that is, like, I want to get those all into the platform, so that I’m not the bottleneck for, like.
230 00:28:23.440 ⇒ 00:28:29.950 Uttam Kumaran: basically, like, when is the last time we saw this, or I’m getting asked for this, like, how do we do that? So, part of… that’s… that’s part of…
231 00:28:30.150 ⇒ 00:28:36.619 Uttam Kumaran: what I’m… I’m hopeful for. So at least gives you a first pass at, like, trying something or seeing how we’ve done it.
232 00:28:36.800 ⇒ 00:28:42.480 Uttam Kumaran: And then, of course, like, if it doesn’t exist, like, that’s actually amazing. Like, that means we can… we should add that there.
233 00:28:42.810 ⇒ 00:28:49.669 Uttam Kumaran: You know, and so this is sort of, like, my first pass, like, can we… can I put playbooks for as many things as possible into here?
234 00:28:50.120 ⇒ 00:28:57.340 Uttam Kumaran: And then keep it organized. Like, hey, I have this scenario, like, you can think about asking Kirscher, I have this scenario with this client, like.
235 00:28:57.510 ⇒ 00:29:01.690 Uttam Kumaran: how have we handled this in the past, or what are some things I can consider doing?
236 00:29:02.100 ⇒ 00:29:03.829 Uttam Kumaran: Things like that.
237 00:29:07.520 ⇒ 00:29:08.180 Greg Stoutenburg: Cool.
238 00:29:09.720 ⇒ 00:29:11.160 Uttam Kumaran: Cool. Okay.
239 00:29:11.340 ⇒ 00:29:13.730 Uttam Kumaran: B, I don’t know if you wanted to share? Next?
240 00:29:15.860 ⇒ 00:29:16.690 Brylle Girang: Yeah, sure.
241 00:29:25.200 ⇒ 00:29:33.730 Brylle Girang: Okay, so cursor is… Bogging on me right now, but… basically, I had…
242 00:29:33.920 ⇒ 00:29:42.359 Brylle Girang: Two significant achievements within the past two weeks, and these two are mainly about how to improve
243 00:29:43.020 ⇒ 00:29:51.309 Brylle Girang: the efficiency of our APs and our CSOs, and ensuring that we don’t lose communication, as we discussed earlier.
244 00:29:51.450 ⇒ 00:29:55.510 Brylle Girang: The first one is the EP audit, or the linear audit.
245 00:29:56.070 ⇒ 00:30:07.219 Brylle Girang: command in cursor, where I just type one command, and it does everything that we need to ensure that we don’t lose any linear tasks.
246 00:30:07.530 ⇒ 00:30:15.910 Brylle Girang: I believe this is something that you have mentioned, Greg, last January, where a problem that you’re encountering is that
247 00:30:16.350 ⇒ 00:30:24.680 Brylle Girang: After a meeting, you need to manually create linear tasks, or you need to manually keep track of the action items.
248 00:30:24.800 ⇒ 00:30:28.119 Brylle Girang: This is what we’re trying to solve using this command.
249 00:30:28.310 ⇒ 00:30:31.979 Brylle Girang: So what happens here is that I just run the command.
250 00:30:32.070 ⇒ 00:30:33.610 Uttam Kumaran: Cursor.
251 00:30:33.610 ⇒ 00:30:40.769 Brylle Girang: checks all limiting transcripts for the aforementioned clients. For this example, I chose CTA.
252 00:30:41.120 ⇒ 00:30:43.849 Brylle Girang: It checks all the transcripts, and it checks
253 00:30:44.020 ⇒ 00:30:58.090 Brylle Girang: all the client-related transcripts, which means the transcripts within the client-specific fold, and at the same time, it checks the transcripts that are uninsigned. For example, our daily recurring stand-ups.
254 00:30:58.230 ⇒ 00:31:00.190 Greg Stoutenburg: Just make sure that.
255 00:31:00.190 ⇒ 00:31:09.969 Brylle Girang: We don’t lose any context, because there are cases where clients are mentioned in non-client-specific meetings.
256 00:31:10.550 ⇒ 00:31:11.920 Brylle Girang: Once it…
257 00:31:12.090 ⇒ 00:31:28.400 Brylle Girang: searches the transcripts, it just gives you a quick summary of what it has seen, and this is a way to ensure that we don’t miss anything. I just made this change because I tried running the audit one time, and it completely missed one meeting, which
258 00:31:28.820 ⇒ 00:31:41.109 Brylle Girang: would be, which would be dangerous if we hadn’t caught it. So I just added this control… this control step to ensure that if we want it to focus on one meeting, we can do so.
259 00:31:41.770 ⇒ 00:31:49.440 Brylle Girang: Now, this is based on the human-in-the-loop process, where, as much as possible, there should be human confirmation.
260 00:31:49.700 ⇒ 00:31:53.159 Brylle Girang: So, I just added some confirmatory steps here.
261 00:31:53.930 ⇒ 00:31:58.869 Brylle Girang: It’s asking if there’s anything missing we can just add to the chat, but if there’s none.
262 00:31:59.660 ⇒ 00:32:02.530 Brylle Girang: And I can just click Proceed, and it will go…
263 00:32:02.770 ⇒ 00:32:06.109 Brylle Girang: From step 3 to step 6, or step 9.
264 00:32:06.530 ⇒ 00:32:17.370 Brylle Girang: Which consists of the following. First, it checks linear and cross-checks if there are already existing tickets for the topics mentioned in the meeting.
265 00:32:17.820 ⇒ 00:32:21.819 Brylle Girang: If there’s none, then it creates the new tickets.
266 00:32:21.940 ⇒ 00:32:30.110 Brylle Girang: If there are existing tickets, It updates the descriptions, or it even adds comments based on the latest update.
267 00:32:30.580 ⇒ 00:32:34.399 Brylle Girang: So those are the core steps for this.
268 00:32:34.820 ⇒ 00:32:40.110 Brylle Girang: And then from step 5 to Step 9, it’s just a matter of grooming.
269 00:32:40.240 ⇒ 00:32:53.020 Brylle Girang: The linear projects, ensuring that, one, there are assignees for the tasks that are created, two, there are assigned projects, if there are any relevant projects.
270 00:32:53.180 ⇒ 00:33:04.479 Brylle Girang: And then 7 to 9 is just it providing us a quick summary that we can copy and paste to give… to give updates to our teams or our clients.
271 00:33:04.990 ⇒ 00:33:06.220 Brylle Girang: So, in just…
272 00:33:06.630 ⇒ 00:33:14.310 Brylle Girang: Two commands will be able to make sure that our linear projects and our internal teams are up to date.
273 00:33:14.550 ⇒ 00:33:18.780 Brylle Girang: And for QA purposes, it also gives us everything.
274 00:33:19.200 ⇒ 00:33:24.850 Brylle Girang: That it has done to ensure that we can catch any Any stray bullets.
275 00:33:26.060 ⇒ 00:33:31.420 Uttam Kumaran: Does anyone want to try this for their client live now, and, like, just see if you could do it?
276 00:33:31.420 ⇒ 00:33:37.529 Greg Stoutenburg: Yeah, I actually just did try it, and Cursor didn’t seem to recognize it, so I wondered if I did something wrong in the first step.
277 00:33:37.530 ⇒ 00:33:42.180 Uttam Kumaran: Yeah, can you share? I wanna just make sure that you guys, especially you all, have access to do this.
278 00:33:42.390 ⇒ 00:33:43.130 Greg Stoutenburg: Yep.
279 00:33:44.360 ⇒ 00:33:46.349 Greg Stoutenburg: So, let me just…
280 00:33:47.270 ⇒ 00:33:58.240 Greg Stoutenburg: sharing my tab right now. But, bro, that looks awesome. If it works, I want it. Okay, so it was… what was it? Rain Forge platform?
281 00:33:58.840 ⇒ 00:34:02.139 Brylle Girang: Hold on, you can just… you can just type slash.
282 00:34:02.930 ⇒ 00:34:04.840 Brylle Girang: Slash, then, EP Audit.
283 00:34:07.450 ⇒ 00:34:07.790 Greg Stoutenburg: Like that.
284 00:34:07.790 ⇒ 00:34:08.360 Brylle Girang: Hmm.
285 00:34:08.830 ⇒ 00:34:09.150 Greg Stoutenburg: CRM.
286 00:34:09.159 ⇒ 00:34:09.739 Uttam Kumaran: You have…
287 00:34:09.739 ⇒ 00:34:10.859 Greg Stoutenburg: create something.
288 00:34:11.060 ⇒ 00:34:14.289 Uttam Kumaran: Do you have the latest, like, platform code?
289 00:34:15.590 ⇒ 00:34:18.419 Greg Stoutenburg: Well, I just…
290 00:34:18.909 ⇒ 00:34:20.230 Uttam Kumaran: You could just ask Cursor, like.
291 00:34:20.230 ⇒ 00:34:21.120 Greg Stoutenburg: There we go.
292 00:34:21.120 ⇒ 00:34:22.359 Uttam Kumaran: Oh, you did? Okay.
293 00:34:23.639 ⇒ 00:34:27.260 Uttam Kumaran: Try and, like, have you, have you,
294 00:34:28.400 ⇒ 00:34:31.590 Uttam Kumaran: Restarted cursor, like, anytime soon?
295 00:34:32.230 ⇒ 00:34:32.830 Greg Stoutenburg: No.
296 00:34:32.830 ⇒ 00:34:35.020 Uttam Kumaran: Okay, restart, restart.
297 00:34:35.020 ⇒ 00:34:37.810 Greg Stoutenburg: I never want to restart cursor. It’s like Mac, it’s like.
298 00:34:37.810 ⇒ 00:34:44.480 Uttam Kumaran: Well, dude, I will say, like, I just… I had to restart my cursor, and I lost… I thought I lost some stuff, and then I had it go find out.
299 00:34:44.520 ⇒ 00:34:47.130 Greg Stoutenburg: find it, so it worked. I said, hey.
300 00:34:47.130 ⇒ 00:34:50.799 Uttam Kumaran: I can’t see this in the chat history, it’s somewhere, I was just working on it.
301 00:34:50.800 ⇒ 00:34:51.639 Greg Stoutenburg: Please.
302 00:34:51.639 ⇒ 00:34:52.749 Uttam Kumaran: Please find it.
303 00:34:52.750 ⇒ 00:34:53.649 Greg Stoutenburg: Please, please.
304 00:34:53.659 ⇒ 00:34:54.139 Uttam Kumaran: I’m cool.
305 00:34:54.139 ⇒ 00:34:55.179 Greg Stoutenburg: Find what you took from me.
306 00:34:57.230 ⇒ 00:34:57.960 Greg Stoutenburg: Okay.
307 00:35:05.470 ⇒ 00:35:06.940 Greg Stoutenburg: Alright, let’s go again.
308 00:35:08.370 ⇒ 00:35:10.649 Greg Stoutenburg: Yeah, she wants me to create something again.
309 00:35:10.650 ⇒ 00:35:11.380 Brylle Girang: Hmm.
310 00:35:11.990 ⇒ 00:35:13.020 Brylle Girang: That’s weird.
311 00:35:13.340 ⇒ 00:35:22.460 Uttam Kumaran: Can you, open the platform, like, using… Like, this guy…
312 00:35:26.160 ⇒ 00:35:28.250 Uttam Kumaran: Like, refresh this button.
313 00:35:29.770 ⇒ 00:35:32.400 Uttam Kumaran: If you press this button, sorry, I’m, like, riding on your screen.
314 00:35:32.630 ⇒ 00:35:33.210 Greg Stoutenburg: Oh.
315 00:35:33.460 ⇒ 00:35:34.080 Uttam Kumaran: Yeah.
316 00:35:34.420 ⇒ 00:35:37.640 Uttam Kumaran: And… where is it, bro, in this.
317 00:35:38.360 ⇒ 00:35:45.960 Brylle Girang: It’s an… oh… Oh, there. It’s not in the vault, so you could just minimize that one.
318 00:35:46.790 ⇒ 00:35:50.720 Brylle Girang: It’s a first-level folder called that cursor, the first one.
319 00:35:52.330 ⇒ 00:35:52.850 Uttam Kumaran: No, it’s.
320 00:35:52.850 ⇒ 00:35:53.440 Brylle Girang: I don’t know.
321 00:35:53.440 ⇒ 00:35:54.090 Uttam Kumaran: This one, yeah.
322 00:35:54.090 ⇒ 00:35:55.899 Brylle Girang: The one inside, yeah.
323 00:35:56.070 ⇒ 00:35:59.440 Brylle Girang: Sorry. Yeah, and then commands. Can you expand commands?
324 00:35:59.650 ⇒ 00:36:00.470 Brylle Girang: It’s there.
325 00:36:00.470 ⇒ 00:36:00.970 Uttam Kumaran: Yeah.
326 00:36:00.970 ⇒ 00:36:01.510 Brylle Girang: Hmm.
327 00:36:02.170 ⇒ 00:36:08.329 Uttam Kumaran: Can you… Wait, let me… I can try to mine.
328 00:36:08.830 ⇒ 00:36:09.570 Greg Stoutenburg: What did we talk about?
329 00:36:09.740 ⇒ 00:36:10.749 Uttam Kumaran: I see it.
330 00:36:12.280 ⇒ 00:36:13.589 Uttam Kumaran: Have you…
331 00:36:18.560 ⇒ 00:36:21.070 Uttam Kumaran: Can you try slash again? It didn’t work?
332 00:36:22.110 ⇒ 00:36:24.579 Uttam Kumaran: Oh, I know.
333 00:36:25.060 ⇒ 00:36:29.390 Uttam Kumaran: Can you, can you hit, X on this?
334 00:36:31.160 ⇒ 00:36:31.680 Greg Stoutenburg: You bet.
335 00:36:31.680 ⇒ 00:36:33.499 Uttam Kumaran: And just, like, click on this.
336 00:36:35.730 ⇒ 00:36:38.180 Uttam Kumaran: Oh wait, click, sorry, is that the right one?
337 00:36:40.670 ⇒ 00:36:44.499 Uttam Kumaran: Basically, just, like, try to open a new… yeah, try that.
338 00:36:45.560 ⇒ 00:36:55.590 Uttam Kumaran: like, how do you open another, like… oh, how do you open, like, the chat, or… what the heck was I talking about? Yeah, but the one with the… where it’s, like, tabbed out, you know?
339 00:37:00.210 ⇒ 00:37:01.960 Uttam Kumaran: Trying to think,
340 00:37:05.040 ⇒ 00:37:12.519 Uttam Kumaran: If you go to… Bro, you know what I’m trying to do, right?
341 00:37:12.520 ⇒ 00:37:14.679 Greg Stoutenburg: I’ve been using cursor in the wrong place this whole time.
342 00:37:14.680 ⇒ 00:37:18.020 Uttam Kumaran: No, click on plus, click on plus.
343 00:37:20.130 ⇒ 00:37:21.690 Uttam Kumaran: Yeah, is S. Do you have anything?
344 00:37:21.950 ⇒ 00:37:22.570 Greg Stoutenburg: No.
345 00:37:22.980 ⇒ 00:37:30.079 Uttam Kumaran: Click on… What the heck?
346 00:37:32.190 ⇒ 00:37:33.070 Greg Stoutenburg: Make that a miracle.
347 00:37:33.070 ⇒ 00:37:34.169 Uttam Kumaran: Bro, what is the command?
348 00:37:34.700 ⇒ 00:37:35.130 Uttam Kumaran: You know?
349 00:37:35.130 ⇒ 00:37:41.040 Brylle Girang: Yeah, I’m trying to think of the reason. I think it’s because… .
350 00:37:41.580 ⇒ 00:37:48.230 Uttam Kumaran: Well, this is, like, this is, like, agent… well, can you just ask, Tertia, can you say, hey, like, I’m trying to use…
351 00:37:48.510 ⇒ 00:37:52.389 Uttam Kumaran: the EP auditic command, it’s not working. Just see what it says.
352 00:37:52.390 ⇒ 00:37:57.420 Brylle Girang: Yeah, maybe, yeah, maybe just try to tell Cursor, run the linear audit.
353 00:37:58.210 ⇒ 00:38:03.339 Brylle Girang: I just remembered, I also created the rule for this, where…
354 00:38:03.660 ⇒ 00:38:08.840 Brylle Girang: If the user mentions linear audit, it should recognize the command.
355 00:38:09.710 ⇒ 00:38:11.310 Uttam Kumaran: Yeah, let’s see, it should…
356 00:38:22.880 ⇒ 00:38:26.299 Greg Stoutenburg: Where is the slash command defined? I mean, I see this is…
357 00:38:27.250 ⇒ 00:38:32.710 Uttam Kumaran: Is that… It’s the name… it’s the name of the markdown file, and as long as it ends up in cursor.com…
358 00:38:32.830 ⇒ 00:38:40.080 Uttam Kumaran: And here and here, it’ll… it’ll infer it. That’s why I’m like, why isn’t it just… Picking it up.
359 00:38:40.400 ⇒ 00:38:41.250 Greg Stoutenburg: Yeah.
360 00:38:41.250 ⇒ 00:38:42.729 Uttam Kumaran: I think it… I think it’s because of…
361 00:38:42.730 ⇒ 00:38:43.050 Brylle Girang: they’re.
362 00:38:43.050 ⇒ 00:38:48.290 Uttam Kumaran: At the workspace, your command… Oh… okay.
363 00:38:48.400 ⇒ 00:38:52.119 Brylle Girang: Their directory, you can notice there are two dot cursors.
364 00:38:52.120 ⇒ 00:38:53.810 Uttam Kumaran: Yeah, hit stop.
365 00:38:54.100 ⇒ 00:38:58.520 Uttam Kumaran: On this? Or… you can just undo… yeah, undo whatever it’s doing.
366 00:38:58.800 ⇒ 00:39:07.480 Uttam Kumaran: Can you, what you basically need to do is don’t open BrainForge, but go directly into this folder.
367 00:39:07.910 ⇒ 00:39:08.540 Brylle Girang: Go right here.
368 00:39:08.540 ⇒ 00:39:12.409 Uttam Kumaran: So, like, open a new… like, open a new Go File.
369 00:39:12.510 ⇒ 00:39:17.359 Uttam Kumaran: like, open basically just the Brainforge platform folder, straight.
370 00:39:18.590 ⇒ 00:39:21.090 Uttam Kumaran: You know what I mean? Yeah, click on that. Yeah.
371 00:39:21.590 ⇒ 00:39:22.140 Brylle Girang: Yep.
372 00:39:23.780 ⇒ 00:39:25.030 Uttam Kumaran: Whatever.
373 00:39:25.630 ⇒ 00:39:26.670 Uttam Kumaran: I don’t think so, yeah.
374 00:39:26.670 ⇒ 00:39:27.450 Greg Stoutenburg: Yep.
375 00:39:27.450 ⇒ 00:39:29.349 Uttam Kumaran: Now try hitting slash.
376 00:39:29.350 ⇒ 00:39:30.809 Brylle Girang: Yeah, that should work.
377 00:39:32.790 ⇒ 00:39:34.269 Uttam Kumaran: Yay! Yay!
378 00:39:34.270 ⇒ 00:39:40.090 Greg Stoutenburg: Cool. So what you can do, Greg, is if you want the other stuff, you can right-click here, Okay.
379 00:39:40.260 ⇒ 00:39:43.839 Uttam Kumaran: And… you can just go add folder to workspace.
380 00:39:44.540 ⇒ 00:39:47.990 Uttam Kumaran: Okay. So this way you can add if you want to keep adding folders.
381 00:39:47.990 ⇒ 00:39:49.200 Greg Stoutenburg: See the vault and stuff. Okay.
382 00:39:49.200 ⇒ 00:39:53.089 Uttam Kumaran: Cool. Alright, cool, so now this should… yeah, so let’s see if it goes.
383 00:39:55.030 ⇒ 00:39:57.839 Uttam Kumaran: Pranav and Demi, are you guys following a little bit?
384 00:39:57.840 ⇒ 00:40:00.110 Pranav Narahari: Yeah, I’m doing it on my end right now.
385 00:40:00.190 ⇒ 00:40:00.860 Demilade Agboola: So, baby.
386 00:40:00.860 ⇒ 00:40:03.860 Uttam Kumaran: Basically, what this should do is…
387 00:40:04.140 ⇒ 00:40:07.380 Uttam Kumaran: Keep all your linear stuff up to date, and basically, like.
388 00:40:07.950 ⇒ 00:40:12.050 Uttam Kumaran: help you just stay organized daily, like, it’s looking… So…
389 00:40:14.450 ⇒ 00:40:23.599 Uttam Kumaran: Oh, you put… it probably didn’t infer what default was, you should just say… The client default, probably.
390 00:40:26.190 ⇒ 00:40:27.279 Greg Stoutenburg: Yeah, which is…
391 00:40:27.460 ⇒ 00:40:31.480 Greg Stoutenburg: This is not the first time I’ve had to explain this to a human. Like, no, no, no, I mean…
392 00:40:31.480 ⇒ 00:40:32.070 Uttam Kumaran: True.
393 00:40:32.070 ⇒ 00:40:33.750 Greg Stoutenburg: It’s called default.
394 00:40:33.980 ⇒ 00:40:34.810 Uttam Kumaran: Yeah. Like…
395 00:40:34.810 ⇒ 00:40:36.010 Greg Stoutenburg: Who’s on first?
396 00:40:37.560 ⇒ 00:40:39.409 Uttam Kumaran: Okay, cool, look, it’s going through, great.
397 00:40:39.410 ⇒ 00:40:40.060 Greg Stoutenburg: Okay.
398 00:40:43.490 ⇒ 00:40:51.050 Uttam Kumaran: I broke something with the Zoom thing, like, an hour ago, so if the meeting was within the last hour or two, it’s my bad, but, like.
399 00:40:52.910 ⇒ 00:40:56.080 Uttam Kumaran: Otherwise, it should be fine. I’m gonna fix it later.
400 00:40:56.580 ⇒ 00:40:57.230 Greg Stoutenburg: Cool.
401 00:41:00.110 ⇒ 00:41:07.659 Uttam Kumaran: So I guess, while this is running, for Pranav, Demi, and Greg, like, what other automations can we build for you?
402 00:41:08.530 ⇒ 00:41:18.000 Uttam Kumaran: And I think you guys have started to see, like, what we’re capable of doing, right? So these could be plugins, these could be, like, Slack things, but, like.
403 00:41:18.350 ⇒ 00:41:22.949 Uttam Kumaran: tell me what’s, like, painful and, like, what we can make. You know, we have some ideas, but…
404 00:41:23.120 ⇒ 00:41:26.950 Uttam Kumaran: I don’t know, I’m sort of interested now that you guys are seeing some of these.
405 00:41:27.320 ⇒ 00:41:29.679 Uttam Kumaran: And, like, what we can build further.
406 00:41:32.910 ⇒ 00:41:49.330 Greg Stoutenburg: Yeah, I mean, for me, the one… you know, the playbook generator and the… and this right here are the two biggest things that have been on my mind. Like, I… I know that I, at the end of this Omni migration, which we’re basically at it now, want to provide a lot of…
407 00:41:49.390 ⇒ 00:42:05.120 Greg Stoutenburg: a lot of information for how that kind of migration playbook will go. I haven’t been entirely sure how to build it, but you’ve gotten so far on that that I think maybe I can just share some documents to do it, but for right now, that’s… that’s really what’s been on my mind, and I think that this will speed me up.
408 00:42:05.950 ⇒ 00:42:07.040 Uttam Kumaran: Okay, great.
409 00:42:11.970 ⇒ 00:42:14.599 Greg Stoutenburg: Alright, cool. This is sweet, bro. Thanks for building this.
410 00:42:14.980 ⇒ 00:42:19.710 Brylle Girang: No, not yet, that’s not yet done, so just click, or just type proceed, so that…
411 00:42:19.990 ⇒ 00:42:21.410 Greg Stoutenburg: This is meant as the first one.
412 00:42:21.410 ⇒ 00:42:22.060 Brylle Girang: check.
413 00:42:26.870 ⇒ 00:42:35.210 Greg Stoutenburg: Alright, how do I… how do I help with things like this? So, like, I had a half an hour long Caitlin, conversation with Caitlin on, Thursday.
414 00:42:35.350 ⇒ 00:42:44.640 Greg Stoutenburg: that wouldn’t get picked up for something like this. Is there anything that I can do, or even if it’s a manual step, to, like, designate that a meeting belongs in a certain place, if the platform didn’t pick that up?
415 00:42:44.880 ⇒ 00:42:51.919 Uttam Kumaran: Yeah, so I guess, like, was that on a… was that on our internal Zoom? So basically, what you’re seeing is… I think this is just gonna look at this week.
416 00:42:52.830 ⇒ 00:42:55.200 Greg Stoutenburg: Yeah, it did say it’s the last 2 days, that’s a good point.
417 00:42:55.200 ⇒ 00:43:00.460 Uttam Kumaran: But you can just, you can just mention to it, like, there was a meeting last Thursday, can you…
418 00:43:00.460 ⇒ 00:43:01.710 Greg Stoutenburg: Yeah, that was on our Zoom.
419 00:43:01.710 ⇒ 00:43:05.679 Uttam Kumaran: Just say, there was a meeting last Thursday, can you include this in your search?
420 00:43:05.820 ⇒ 00:43:06.940 Greg Stoutenburg: Yeah, okay.
421 00:43:15.840 ⇒ 00:43:16.770 Greg Stoutenburg: Jeez.
422 00:43:17.510 ⇒ 00:43:19.610 Greg Stoutenburg: You’re all watching my screen, so I can’t type anymore.
423 00:43:19.610 ⇒ 00:43:21.419 Uttam Kumaran: No, no, that’s fine.
424 00:43:33.670 ⇒ 00:43:34.340 Greg Stoutenburg: Awesome.
425 00:43:51.520 ⇒ 00:43:51.900 Uttam Kumaran: Okay.
426 00:43:51.900 ⇒ 00:43:53.709 Greg Stoutenburg: Yeah, found it. Cool.
427 00:43:54.290 ⇒ 00:43:55.010 Uttam Kumaran: Nice.
428 00:44:02.800 ⇒ 00:44:04.000 Greg Stoutenburg: Of course, again.
429 00:44:09.750 ⇒ 00:44:13.640 Greg Stoutenburg: Okay. So now I can tell it to proceed, and it’s gonna read through all these. That’s how it goes, bro.
430 00:44:14.410 ⇒ 00:44:15.110 Brylle Girang: Yep.
431 00:44:15.940 ⇒ 00:44:16.550 Greg Stoutenburg: Right.
432 00:44:19.120 ⇒ 00:44:20.580 Uttam Kumaran: So part of it is, like.
433 00:44:21.300 ⇒ 00:44:34.600 Uttam Kumaran: Basically, you just have to scan and be like, yeah, okay, this is what I need, or like, hey, did you go check on… so that’s why we have these, like, steps, versus, like, just run everything. There’s still some use case for us humans in this whole process, so…
434 00:44:34.600 ⇒ 00:44:44.989 Greg Stoutenburg: Yeah, for now, for now there is. Yeah, I… I have made that mistake before, where I, like, gave a whole bunch of information, then said, create linear tickets, and then had, like, 50 tickets to go.
435 00:44:44.990 ⇒ 00:44:45.759 Uttam Kumaran: And you’re like…
436 00:44:45.760 ⇒ 00:44:46.720 Greg Stoutenburg: Individually.
437 00:44:46.720 ⇒ 00:44:48.450 Uttam Kumaran: Yeah.
438 00:44:48.450 ⇒ 00:44:55.120 Greg Stoutenburg: I did the same thing with GitHub at a different place, where I was like, oh, this is gonna make setting up this roadmap so easy.
439 00:44:56.170 ⇒ 00:44:59.859 Greg Stoutenburg: did not. Just gave me, like, a day of deleting things.
440 00:45:03.500 ⇒ 00:45:08.010 Greg Stoutenburg: Sweet. Cool. Okay, so it will consult me before…
441 00:45:08.190 ⇒ 00:45:13.330 Greg Stoutenburg: Before it spins all these things up and assigns them and stuff. Cool, I like it.
442 00:45:13.940 ⇒ 00:45:24.279 Uttam Kumaran: So hopefully, I mean, again, this… this to get everything wrapped up could be a couple-hour thing, so we’re sort of hoping that at least the beginning of the week, you and, like, whoever’s EP on your project.
443 00:45:24.610 ⇒ 00:45:37.129 Uttam Kumaran: to just run this as, like, a little first pass. Yep. And then that should at least ensure that nothing’s missed. The… the… you should expect this to be super verbose, though, so you may go in the linear after this and be like.
444 00:45:37.200 ⇒ 00:45:39.820 Greg Stoutenburg: Sure. Half of these we don’t need, or we can consolidate.
445 00:45:39.820 ⇒ 00:45:45.100 Uttam Kumaran: Yeah. But starting to do this via Cursor is a good place to start on Mondays. Cool.
446 00:45:45.500 ⇒ 00:45:46.709 Greg Stoutenburg: Yep, that’s great.
447 00:45:47.620 ⇒ 00:45:48.500 Greg Stoutenburg: Awesome.
448 00:45:51.290 ⇒ 00:45:54.219 Uttam Kumaran: Pranav, Demi, like, any questions?
449 00:45:55.480 ⇒ 00:45:56.359 Greg Stoutenburg: He’s a kind of played it.
450 00:45:56.360 ⇒ 00:46:00.880 Demilade Agboola: Right, I’m trying to test out the weekly kickoff updates, flow.
451 00:46:02.170 ⇒ 00:46:02.750 Uttam Kumaran: Okay.
452 00:46:03.880 ⇒ 00:46:11.859 Uttam Kumaran: Yeah, try it and break it, and then just let us know what happens. So we’re… we basically developed a series of things for the EP.
453 00:46:12.690 ⇒ 00:46:17.259 Uttam Kumaran: And then we’re gonna sort of now move a little bit to help, like, you guys on…
454 00:46:17.800 ⇒ 00:46:25.639 Uttam Kumaran: CSO-related things, so that is gonna include, like, things for decks, things for, like, weekly comms, working on the playbooks.
455 00:46:25.940 ⇒ 00:46:33.439 Uttam Kumaran: Yeah, that’s the main stuff.
456 00:46:36.770 ⇒ 00:46:37.610 Uttam Kumaran: Okay.
457 00:46:37.880 ⇒ 00:46:42.180 Uttam Kumaran: Anything else anyone wants to mention?
458 00:46:44.330 ⇒ 00:46:54.919 Pranav Narahari: Maybe, like, a simple tool that just, like, cross-checks, like, things that we’re adding to the Gantt, against, like, the SOW,
459 00:46:56.320 ⇒ 00:46:57.210 Pranav Narahari: Yeah.
460 00:46:57.210 ⇒ 00:46:58.359 Uttam Kumaran: Okay, so like a…
461 00:46:58.710 ⇒ 00:47:02.600 Greg Stoutenburg: Yeah, so something to cross-reference, like SOW, like, basically…
462 00:47:02.960 ⇒ 00:47:05.750 Uttam Kumaran: Said it a different way, it’s like, some type of…
463 00:47:06.000 ⇒ 00:47:08.320 Greg Stoutenburg: Are we aligned to the SOW?
464 00:47:09.280 ⇒ 00:47:10.560 Uttam Kumaran: slash command.
465 00:47:10.770 ⇒ 00:47:12.480 Pranav Narahari: Yeah, exactly.
466 00:47:12.990 ⇒ 00:47:15.420 Uttam Kumaran: Okay, like, would you say that’s, like,
467 00:47:15.960 ⇒ 00:47:23.070 Uttam Kumaran: And can you walk me through, like, how you would, like, use it, or what situations you would want it to be helpful?
468 00:47:28.260 ⇒ 00:47:33.899 Pranav Narahari: I guess there’s multiple ways, like, let’s say in a client call, like, they’re bringing up…
469 00:47:35.210 ⇒ 00:47:43.400 Pranav Narahari: nice to have, like, oh, could we… could we do this? Or, like, in the Slack channel, they’re… they do the same thing, like…
470 00:47:43.580 ⇒ 00:47:51.190 Pranav Narahari: Just, like, a way to quickly just run it against, like, okay, How does, like…
471 00:47:51.190 ⇒ 00:47:53.590 Greg Stoutenburg: It’s a complicated little dagger than.
472 00:47:53.590 ⇒ 00:47:59.710 Pranav Narahari: How does this look compared, like, to what we, like, defined as part of the roadmap for this project?
473 00:48:02.330 ⇒ 00:48:07.269 Pranav Narahari: So I wonder, yeah, if the best thing to do is actually have it be in cursor, or…
474 00:48:09.200 ⇒ 00:48:11.649 Pranav Narahari: Yeah, I think it could be.
475 00:48:13.410 ⇒ 00:48:16.870 Pranav Narahari: I’m also thinking, like, it may be just so simple that, like.
476 00:48:18.110 ⇒ 00:48:25.069 Pranav Narahari: just like… because it really just needs to reference that SOW, and then… Take in that message.
477 00:48:25.760 ⇒ 00:48:27.569 Pranav Narahari: See if there’s any…
478 00:48:27.960 ⇒ 00:48:34.550 Pranav Narahari: If that fits within the… the boundaries of, like, what’s defined in SOW, or if there’s, like, additional scope added.
479 00:48:34.670 ⇒ 00:48:35.560 Uttam Kumaran: Okay.
480 00:48:36.470 ⇒ 00:48:38.080 Uttam Kumaran: So, something around, like…
481 00:48:39.170 ⇒ 00:48:46.679 Uttam Kumaran: I mean, part of this, I feel like, rolls into a broader sense of, like, run a risk report on a client, or, like, a health report.
482 00:48:46.920 ⇒ 00:48:52.370 Uttam Kumaran: But maybe is like… How do you… how do you as a CSO take on new requests?
483 00:48:54.290 ⇒ 00:49:01.260 Uttam Kumaran: Right? And then how does that… how does it… maybe some type of step-by-step that says, like, new request, matches the SOW,
484 00:49:01.680 ⇒ 00:49:08.849 Uttam Kumaran: Or, like, no, and so, like, what you should do with that. So, do you think, like, new requests is, like, the catalyst, ultimately?
485 00:49:10.540 ⇒ 00:49:18.769 Pranav Narahari: Yeah, I think new requests are the catalyst, and, like, one other thing I could look at is just, like, okay, what is the amount of hours we’re using? I see, yeah.
486 00:49:18.770 ⇒ 00:49:19.500 Uttam Kumaran: Yeah, yeah.
487 00:49:20.020 ⇒ 00:49:20.710 Pranav Narahari: Because then…
488 00:49:20.710 ⇒ 00:49:22.750 Uttam Kumaran: We also have a resourcing check, too.
489 00:49:23.290 ⇒ 00:49:24.050 Pranav Narahari: Yeah.
490 00:49:27.990 ⇒ 00:49:29.340 Greg Stoutenburg: Oh, wait, hold on.
491 00:49:32.680 ⇒ 00:49:33.310 Uttam Kumaran: Okay.
492 00:49:37.940 ⇒ 00:49:48.350 Uttam Kumaran: Okay, that’s actually really helpful. I think we can totally do that, now that we’re… we’re starting to work on a lot of the data stuff for operating and for Clockify, so I think we’ll have something like that for you.
493 00:49:48.560 ⇒ 00:49:52.589 Uttam Kumaran: I think part of this B starts as, like, can we just do, like, a weekly…
494 00:49:52.940 ⇒ 00:50:03.230 Uttam Kumaran: check of a client, and then at any moment, can a CSO, like, rerun that check, or run a particular check? Like, let’s just outline the risks, or like, hey, I got this new cli- I got this new ask.
495 00:50:03.410 ⇒ 00:50:08.810 Uttam Kumaran: Like, where does it fit in? But we’ll have to think a little bit about How we navigate that.
496 00:50:09.290 ⇒ 00:50:10.010 Brylle Girang: Yeah.
497 00:50:10.840 ⇒ 00:50:11.640 Uttam Kumaran: Okay.
498 00:50:15.180 ⇒ 00:50:15.930 Uttam Kumaran: Cool.
499 00:50:16.180 ⇒ 00:50:20.990 Uttam Kumaran: Okay, guys, that’s all I had, I think, on Wednesday. Like, I feel like…
500 00:50:21.390 ⇒ 00:50:24.810 Uttam Kumaran: Feel free to let me know how we want to best use that time.
501 00:50:24.960 ⇒ 00:50:25.950 Uttam Kumaran: We want to prep?
502 00:50:26.130 ⇒ 00:50:27.409 Uttam Kumaran: Stuff for the week.
503 00:50:27.560 ⇒ 00:50:31.769 Uttam Kumaran: Or if you guys are doing, like, monthly prep, like, how I can be helpful.
504 00:50:32.000 ⇒ 00:50:35.700 Uttam Kumaran: Yeah, that’s all I had.
505 00:50:36.590 ⇒ 00:50:37.140 Greg Stoutenburg: Cool.
506 00:50:38.580 ⇒ 00:50:39.070 Greg Stoutenburg: Okay.
507 00:50:39.670 ⇒ 00:50:40.260 Uttam Kumaran: Thank you.
508 00:50:40.510 ⇒ 00:50:41.400 Greg Stoutenburg: Bye-bye.
509 00:50:41.400 ⇒ 00:50:42.880 Kaela Gallagher: See ya.
510 00:50:43.100 ⇒ 00:50:44.030 Uttam Kumaran: Bye.