Meeting Title: Omni Development and Product Analytics Sync Date: 2026-02-26 Meeting participants: Mustafa Raja, Robert Tseng, Greg Stoutenburg, Brylle Girang, Amber Lin, Uttam Kumaran
WEBVTT
1 00:00:18.360 ⇒ 00:00:19.530 Robert Tseng: Hey, Ms. Saha.
2 00:00:22.700 ⇒ 00:00:23.859 Mustafa Raja: Hey, how are you?
3 00:00:24.470 ⇒ 00:00:26.449 Robert Tseng: Good. How’s it… how’s it going?
4 00:00:26.620 ⇒ 00:00:27.700 Mustafa Raja: Yeah, good.
5 00:00:29.500 ⇒ 00:00:31.179 Mustafa Raja: Working on eating and stuff.
6 00:00:31.410 ⇒ 00:00:41.919 Mustafa Raja: I have a question about that, actually. After the migration, is a work stream ending, or do we have more work? Because, in Gantt, we only plan for migration only.
7 00:00:43.570 ⇒ 00:00:55.630 Robert Tseng: Oh, you mean as far as, like, more Omni development? There will be, like, Omni… new Omni requests coming in, like, yeah, there is one already that, like, we’ve kind of been building out in…
8 00:00:55.940 ⇒ 00:01:05.189 Robert Tseng: Google Sheets said they want to move into, Omni, but I was not… I was, like, kind of just pushing back on that until we actually finished the migration.
9 00:01:05.880 ⇒ 00:01:12.169 Mustafa Raja: Okay, yeah, I just wanted to make sure that, I know how my allocations for coming weeks would look like.
10 00:01:14.150 ⇒ 00:01:20.840 Robert Tseng: Yeah, I mean, I guess you’re basically our de facto, like, Omni developer at this point, so…
11 00:01:21.480 ⇒ 00:01:27.479 Robert Tseng: If you… and if… I mean, I don’t know what else you’re being pulled into right now, but…
12 00:01:27.580 ⇒ 00:01:42.590 Robert Tseng: Yeah, I think that’s still… there’s probably a couple ad hoc things. It won’t be as, like, much as it is currently, obviously. But then also, you know, if we’re gonna close, like, a couple deals on the product analytics side.
13 00:01:42.760 ⇒ 00:01:55.479 Robert Tseng: that are… it’s basically like default workstream, but they actually want us to do the event instrumentation too, so… I was discussing with you, Tom, seeing if you would be able to, you know, just how you and Greg are already pairing on default, like,
14 00:01:55.620 ⇒ 00:02:06.539 Robert Tseng: it’ll be lighter, but, like, just… you’ll do the event, the design, track and plan, everything, and then you’re basically kind of just putting in a few of the events, whether it’s Amplitude, post-g.
15 00:02:06.540 ⇒ 00:02:17.030 Robert Tseng: panel, though, like, if they… you’re basically doing some of the event instrumentation as, like, part… part of some of your scope moving forward,
16 00:02:17.130 ⇒ 00:02:21.230 Robert Tseng: I guess we haven’t discussed it with you, but I guess, initial reactions, like, what do you think about that?
17 00:02:22.430 ⇒ 00:02:30.520 Mustafa Raja: Yeah, I feel good about that, and I think Greg and I have a good synergy. We play really good. So yeah, I’ll be up for that.
18 00:02:30.780 ⇒ 00:02:31.730 Greg Stoutenburg: Fast and Furious.
19 00:02:31.730 ⇒ 00:02:32.310 Robert Tseng: Great.
20 00:02:33.930 ⇒ 00:02:53.430 Robert Tseng: Yeah, I mean, like, my thought is, like, we turned down a lot of these deals because, like, whatever, we raised our minimums, and, like, I think just, like, some organizations are just not ready to make a big investment, and, I’m okay with going smaller, like, I mean, you guys work fast, we can keep it pretty contained, few hours, like, let’s keep the scope very tight.
21 00:02:53.550 ⇒ 00:03:09.910 Robert Tseng: If we can get in there, do a basic setup, show them kind of like what you’re doing with Phoenix on default, then get them to kind of commit to a bigger contract where we wind them down. We’ll just do, like, faster cycles of these. I think that would just be, like, some more consistent deal flow,
22 00:03:09.970 ⇒ 00:03:26.099 Robert Tseng: Rather than always just kind of… rather than us just, like, swinging for the big ones, which just, like, is… it’s happening, but it just happens slower, as you can tell this quarter compared to last quarter, now that we changed our pricing. So that’s kind of my thought for why I would like to kind of,
23 00:03:26.330 ⇒ 00:03:40.090 Robert Tseng: like, have you, basically, you and Greg be, like, writing a few of these, like, product analytics things at a time, and just seeing how that goes. So, that’s kind of the direction that I’m thinking, to keep that line open. Otherwise, like.
24 00:03:40.430 ⇒ 00:03:43.250 Robert Tseng: Yeah, I don’t know, like, I feel like, it’s just gonna…
25 00:03:43.410 ⇒ 00:03:59.320 Robert Tseng: I mean, Idra vanished, you know, the fall… I mean, eventually they’ll wind down. Like, these… these types of clients, if they don’t actually push up into something bigger, they will end up churning. That’s just kind of how it is. But I think back to, like, Eden, I started Eden off as a Mixpanel client.
26 00:03:59.380 ⇒ 00:04:08.409 Robert Tseng: like, I did the first round of instrumentation for Mixpanel on Eden, like, myself, and then, expanded to other work streams. So, like, I think that’s…
27 00:04:08.500 ⇒ 00:04:19.909 Robert Tseng: you know, I feel like we’ve kind of moved away from that, but I still think that’s a valid way of kind of growing an account, so I think it’s kind of my thought for why we should not completely abandon that.
28 00:04:21.279 ⇒ 00:04:32.729 Greg Stoutenburg: Well, Caitlin at default messaged me… let’s see, I haven’t responded yet, in less than the last hour, asking for help with onboarding. So, our expansion opportunity might be right here.
29 00:04:33.660 ⇒ 00:04:34.300 Robert Tseng: Perfect.
30 00:04:35.010 ⇒ 00:04:49.990 Robert Tseng: I feel like if we’re just in there long enough, and we actually are, like, integrated enough to observe, like, some things that are happening, then we can, like, insert ourselves to the business. So, I want to bet on that, just, like, kind of keeping us in the game long enough to find opportunities with these clients.
31 00:04:50.130 ⇒ 00:05:03.249 Robert Tseng: Yeah, obviously, some clients will be really closed off, and they’ll, like, kind of pigeonhole us into just doing the thing. It’ll be very obvious within 2 weeks that we should just, like, wrap up with them and move on. So, I think that’s kind of just part of… part of it, part of it.
32 00:05:05.340 ⇒ 00:05:15.510 Robert Tseng: Cool. Okay, well, I know that was, like, probably more than what you expected from your question, Mustafa, but I just wanted to at least kind of let you know what I think is coming. Yeah.
33 00:05:15.510 ⇒ 00:05:16.780 Mustafa Raja: Okay, thank you.
34 00:05:17.210 ⇒ 00:05:21.369 Robert Tseng: Yeah, so I guess, Greg, on that note, with default, anything you want to kind of talk about there?
35 00:05:22.290 ⇒ 00:05:46.029 Greg Stoutenburg: Yeah, looking at our progress on the Gantt, so we’re on time, everything’s going fine. Again, it’d be nice if they already had a stood-up product for us to be doing this work with, but they don’t, so it’s okay. But the next thing is looking at how users are identified, and they’re getting some stuff in Segment. I don’t know Segment very well, so they’re getting segment data and sending it to
36 00:05:46.030 ⇒ 00:05:53.849 Greg Stoutenburg: of all places right now. Amplitude, they’re not sending anything to Post Hog. I could use, like, an overview or some help understanding what
37 00:05:53.850 ⇒ 00:06:01.419 Greg Stoutenburg: segment is getting, and what exactly it’s sending where, so that we can take those next steps for the analytics implementation.
38 00:06:03.250 ⇒ 00:06:04.270 Robert Tseng: Yeah, okay.
39 00:06:04.590 ⇒ 00:06:14.929 Robert Tseng: I mean, if you have questions about, like, how Segment sends stuff into Mixpanel, like, it even has a similar setup in terms of, like, we don’t do any native Mixpanel interpretation, and everything was in Segment, so…
40 00:06:15.730 ⇒ 00:06:16.260 Greg Stoutenburg: Okay.
41 00:06:17.180 ⇒ 00:06:29.519 Robert Tseng: Yeah, I guess, like, I could tell you, like, why… I mean, I don’t exactly know what you, like, need to know about it, but, like, why you would use segment versus new panel, like, I’m happy to have that more technical conversation with you, yeah.
42 00:06:29.970 ⇒ 00:06:32.069 Greg Stoutenburg: Maybe I should just get time separately for that, then?
43 00:06:32.400 ⇒ 00:06:33.000 Robert Tseng: Yeah.
44 00:06:33.450 ⇒ 00:06:34.850 Greg Stoutenburg: Yeah, okay, I’ll do that.
45 00:06:35.610 ⇒ 00:06:40.150 Robert Tseng: Yeah, and we can just do a working session, just pull up a segment, we’ll click around, we’ll try to answer it together.
46 00:06:40.340 ⇒ 00:06:41.280 Robert Tseng: Yeah. Okay.
47 00:06:41.280 ⇒ 00:06:49.060 Greg Stoutenburg: Sounds good. Yep. Otherwise, everything’s on time for default, and that’s my only, strategy thing right now. That’s not eaten.
48 00:06:49.650 ⇒ 00:06:50.310 Robert Tseng: Cool.
49 00:06:50.460 ⇒ 00:06:57.340 Robert Tseng: Yeah, I guess, Amber, do you want to chat about elements? And I know that you sent some stuff to review, I…
50 00:06:57.530 ⇒ 00:07:02.740 Robert Tseng: was not looking at it yesterday, so I’m probably behind on things there.
51 00:07:04.240 ⇒ 00:07:12.039 Amber Lin: Element… I’m slowing down there, because I know you guys are talking about renewal. So, my main progress is…
52 00:07:12.310 ⇒ 00:07:16.259 Amber Lin: Sent Bess the QA stuff for her to review.
53 00:07:16.310 ⇒ 00:07:33.910 Amber Lin: Added, had a wish to do some modeling for inventory, added some metrics. Jasmine also reviewed the first draft of the report. I started reading her comments, I haven’t finished reading her comments, so I think the only thing that
54 00:07:33.970 ⇒ 00:07:39.870 Amber Lin: would need your action is, after I go through Jasmine’s review.
55 00:07:40.140 ⇒ 00:07:56.780 Amber Lin: I would like if you can look at what we want to do for inventory, and then we should discuss with the client about that. Because currently, we only added, like, the most basic pipeline to Phil’s report, nothing else other than that, so…
56 00:07:56.850 ⇒ 00:08:03.719 Amber Lin: I would say that’s the… that’s the main thing, but I’m… I’m not really doing element work this week.
57 00:08:03.720 ⇒ 00:08:08.900 Robert Tseng: Right, yeah, and I’m not doing it anymore. We’re definitely just on a holding pattern until they sign, so…
58 00:08:08.900 ⇒ 00:08:09.260 Amber Lin: Yeah.
59 00:08:09.260 ⇒ 00:08:17.009 Robert Tseng: Yeah, took up a lot of mind share to kind of just, like, jump on, like, the calls with her and Jason, the like.
60 00:08:17.240 ⇒ 00:08:34.510 Robert Tseng: kind of red line through our… through our SOW, but we sent the final proposal yesterday. We’re just kind of hoping it gets signed this week, because that’s… otherwise, we’re gonna be in a holding pattern. But on the Jasmine note, yeah, I know that she sent you guys, like, this feedback. She basically… one of her
61 00:08:34.620 ⇒ 00:08:36.649 Robert Tseng: Her feedback to me in Utam was like, hey.
62 00:08:36.700 ⇒ 00:08:53.750 Robert Tseng: like, yeah, everyone’s kind of asking for… well, now she’s meeting people, people are asking questions differently, and she just wants us to kind of basically standardize, like, the way that she is, kind of receiving requests for feedback, which I think is fair, and hopefully we’ll… I mean, I don’t want it to be, like, so bloated for
63 00:08:53.760 ⇒ 00:08:58.319 Robert Tseng: you guys like to just go and… I don’t exactly know what she set up, but…
64 00:08:58.340 ⇒ 00:09:13.460 Robert Tseng: you know, that… I’m just letting that’s why we… she’s… she did that. I mean, she’s trying to share templates with you, frameworks on how to handle things. So, yeah, I mean, at least from, like, an enablement perspective, I see her taking a lot of initiative there.
65 00:09:13.460 ⇒ 00:09:21.539 Robert Tseng: But, yeah, obviously between Greg, Amber, Mustafa, and Zoran, I think those are the four people that she’s really only talking to at this point, like.
66 00:09:21.540 ⇒ 00:09:30.440 Robert Tseng: I would like to get your feedback on for end of this week, if you don’t mind. Just, like, kind of let me know, like, hey, like, how do you think the past few weeks have gone? Like.
67 00:09:30.830 ⇒ 00:09:48.340 Robert Tseng: Maybe I could write something more formal, but, like, we are trying to kind of wrap up our evaluation with her to see if we want to kind of ramp her up more. So I’m not going to bias you too much with, like, my opinion so far, but, like, I would like to get kind of your guys’ honest opinion. Amber, we obviously talked yesterday, so, like, I mean, just feel free to just…
68 00:09:48.780 ⇒ 00:09:51.970 Robert Tseng: You know, whatever more thought you have, you can put it in, but…
69 00:09:52.510 ⇒ 00:09:56.160 Robert Tseng: That’s, like, another thing I wanted to kind of share with you guys.
70 00:09:56.970 ⇒ 00:09:58.749 Amber Lin: Yeah, okay, sounds good.
71 00:09:59.480 ⇒ 00:10:00.639 Amber Lin: Hmm. Oof.
72 00:10:01.450 ⇒ 00:10:04.920 Amber Lin: Yeah, and then… I think today…
73 00:10:05.530 ⇒ 00:10:23.709 Amber Lin: I think tomorrow I’ll have time for AMBLE, I just asked for access for different things. Right. Is everything with AMBLE context in the repo, or is it still in, say, Notion? Like, is there a way that I can have cursor run through the context?
74 00:10:26.360 ⇒ 00:10:35.279 Robert Tseng: I mean, no, we haven’t set up any internal structure for them. I mean, you can work with Rile to set up Notion or any of those internal, kind of, like, things. I mean…
75 00:10:35.360 ⇒ 00:10:52.919 Robert Tseng: I don’t think he can pull, like, their data into a repo. Like, I think you’re just gonna get BigQuery access, and, like, you’re just gonna get different tool access, and you’d have to just go in there and start poking around. Yeah, okay. I mean, if you need more scaffolding, like, we can… I can try to ask for stuff, like…
76 00:10:54.360 ⇒ 00:10:58.480 Robert Tseng: Yeah, like, maybe I’ll… I’ll try to shoot them a message,
77 00:10:59.660 ⇒ 00:11:07.720 Robert Tseng: Although I’m, like, not really sure if I… that’s the idea. I’d rather us kind of, like, poke around without making too much noise about it first.
78 00:11:07.890 ⇒ 00:11:10.090 Robert Tseng: Because we didn’t really say we were gonna do that.
79 00:11:10.090 ⇒ 00:11:15.390 Amber Lin: Yeah. Yeah, I just need, like, SOW some calls in the past to get
80 00:11:15.490 ⇒ 00:11:22.640 Amber Lin: some context, because I know they’re similar to EDIMP, but I want to know how similar or how different they are.
81 00:11:22.640 ⇒ 00:11:23.509 Brylle Girang: You can use…
82 00:11:23.510 ⇒ 00:11:23.850 Robert Tseng: I mean.
83 00:11:23.850 ⇒ 00:11:32.640 Brylle Girang: For that, Amber, I have set up a temporary internal repo for Amble, but there’s minimal context, because there’s little to no calls yet.
84 00:11:32.880 ⇒ 00:11:44.130 Brylle Girang: dedicated to Amble, but if you want to check the actual work that Zorin’s doing, I think it’s in Zorin’s repo, so that’s something that we can provide using Cursor.
85 00:11:45.470 ⇒ 00:11:46.739 Amber Lin: I see, okay.
86 00:11:47.070 ⇒ 00:11:48.380 Amber Lin: Yeah, when you’re investigating.
87 00:11:48.380 ⇒ 00:11:53.110 Robert Tseng: It’s not gonna be through Zora. He’s doing, tagging and tracking for that.
88 00:11:53.110 ⇒ 00:11:54.729 Amber Lin: Oh, okay, yeah, I’m not gonna…
89 00:11:54.730 ⇒ 00:11:57.029 Robert Tseng: Basically, setting up Edge Layer. You’re not, you’re not looking at that.
90 00:11:57.340 ⇒ 00:12:11.990 Robert Tseng: But, like, yeah, I think you’re just gonna get BigQuery access. You can go look at the models that they’ve… they put together. Just get a basic, kind of what you did with Insomnia or Heinstinger when you first went. Just get a good, like, kind of, just get a sense of, like.
91 00:12:12.010 ⇒ 00:12:23.189 Robert Tseng: business performance, like, what products they sell, kind of, like, you know, growth opportunities, like, I think that’s kind of the direction that you should go in. Like, you don’t have to go in too deep into any problem.
92 00:12:23.190 ⇒ 00:12:35.389 Amber Lin: Okay, okay, sounds good. So that’s on AMBLE. I did some discovery on ABC transcripts, talking about that with them today, and then…
93 00:12:35.970 ⇒ 00:12:45.250 Amber Lin: I guess one word on Eden. We… we have… we’re making progress, I sent you a note, so I’ll probably skip stand-up later, so I can do some work.
94 00:12:45.720 ⇒ 00:12:52.190 Robert Tseng: Yeah, great Fair. Cool. I think that’s it for me.
95 00:12:52.190 ⇒ 00:13:02.070 Brylle Girang: Well, I have one for Eden, Remo. Oh, yeah? Sure. We might need to push the deadline. We spoke with Greg earlier, and Greg will be looking at the…
96 00:13:02.230 ⇒ 00:13:14.250 Brylle Girang: at the Gantt chart and the milestones by tomorrow, so we might need to push the actual delivery of the Gantt chart as well as the SOWs by Monday. Would that work?
97 00:13:15.030 ⇒ 00:13:23.819 Robert Tseng: I mean, like, what? Like, what’s the… okay, I’m just reading Awashi’s message, like, what the…
98 00:13:27.520 ⇒ 00:13:33.539 Robert Tseng: I mean, like, what… like, what’s the delay on… on that? Like, I can… I can look at the docs, like, I just wanna…
99 00:13:34.820 ⇒ 00:13:36.120 Brylle Girang: Yeah, we…
100 00:13:36.120 ⇒ 00:13:36.870 Robert Tseng: a lock from.
101 00:13:36.870 ⇒ 00:13:46.390 Brylle Girang: We already have the analytics side, a wave side, where we just need to fit in Greg’s side, the products analytics side, into the Gantt and the SOW.
102 00:13:46.830 ⇒ 00:13:47.530 Robert Tseng: I see.
103 00:13:48.460 ⇒ 00:13:50.819 Robert Tseng: Okay, well, let me.
104 00:13:51.330 ⇒ 00:13:59.839 Greg Stoutenburg: I mean, yeah, I can just speak to the one part. So, Awesha and Burrell asked me this morning to, you know, to add, add to the Gantt what
105 00:13:59.840 ⇒ 00:14:13.190 Greg Stoutenburg: sort of a revised MixPanel flow looks like, and I said, you know, I’ve just been heads down on Omni this week, and the plan was to move over to Mixed panel stuff at the beginning of next week. So, I said, like, I think by the end of the day tomorrow, I could…
106 00:14:13.190 ⇒ 00:14:22.599 Greg Stoutenburg: I could put together, you know, at least a tentative Gantt of what that could look like, but, you know, it’s… it’s a lot of open questions right now, since I was gonna switch to that next week.
107 00:14:23.720 ⇒ 00:14:36.679 Robert Tseng: Yeah, I mean, that’s fine, I think that works. If we have the analytics part where they get… I mean, like, I don’t think we committed to anything mixed panel in, like, the remote contract, so I know, Brill, you sent me the… the doc, so I need to go and read… read through that.
108 00:14:36.850 ⇒ 00:14:46.430 Robert Tseng: Basically, what I’m trying to do with them is, like, we already fulfilled our obligations from the previous contract, like, anything that’s net new should just not, like, they shouldn’t…
109 00:14:46.460 ⇒ 00:14:58.660 Robert Tseng: it should not be blocking, like, the final payment on Remo. Like, that’s basically when I close out, so I don’t really want to wait until Monday to do that. I think it’s already done at this point. Like, we’ve finished our part, so I just want to show them that, like.
110 00:14:59.460 ⇒ 00:15:12.899 Robert Tseng: hey, we said we would do XYZ things on, like, the data side for the Remo project. They’re done, or, like, they’re out of scope because of X, whatever reason, so close out the payment, and then we can just kind of continue on as normal. That’s… that’s.
111 00:15:12.900 ⇒ 00:15:13.300 Brylle Girang: wide.
112 00:15:14.360 ⇒ 00:15:18.170 Brylle Girang: And I need your help there, Robert. I sent over the contracts that I have.
113 00:15:18.860 ⇒ 00:15:19.540 Robert Tseng: Yeah, I…
114 00:15:19.540 ⇒ 00:15:26.839 Brylle Girang: the data analytics on the remote contract, and then on the Eden contract, it’s general reporting and analytics work.
115 00:15:26.840 ⇒ 00:15:27.540 Robert Tseng: Yeah.
116 00:15:28.220 ⇒ 00:15:35.350 Robert Tseng: I think… I think we’re fine. I think they just… they over… they think that we… I mean, yeah, anyway, they probably just tried to…
117 00:15:35.550 ⇒ 00:15:41.160 Robert Tseng: corner me into doing… into… whatever. Like, I don’t actually think there’s anything in the contract that…
118 00:15:41.380 ⇒ 00:15:44.649 Robert Tseng: stops us from closing out the contract. They were just… they were just trying to…
119 00:15:45.050 ⇒ 00:15:51.989 Robert Tseng: make me commit to more games in that one place, so we would. So, anyway, I’ll look at your stuff. I haven’t read through it yet.
120 00:15:51.990 ⇒ 00:15:57.899 Greg Stoutenburg: Well, in that case, for real, I mean, do you want to just skip including anything about Mixpanel in the Gantt chart, then?
121 00:15:59.100 ⇒ 00:16:15.020 Robert Tseng: We should put that in, like, later on, but, like, that’s not gonna be… like, they’re not gonna hold us accountable to the game. It’s more just about… but, like, they do want to see it, like, what’s gonna happen next afterwards, because it’s not like this work stream just ends, like, it just means that I’m taking surf off, we get the final payment there.
122 00:16:15.020 ⇒ 00:16:24.190 Robert Tseng: And then, like, whatever, like, it’s gonna be an ongoing thing with them. So, like, this exercise still needs to be done. I just… we don’t have to have it done, like, today. It’s fine.
123 00:16:27.600 ⇒ 00:16:28.350 Greg Stoutenburg: Makes sense, bro.
124 00:16:28.530 ⇒ 00:16:28.980 Brylle Girang: Yep.
125 00:16:29.150 ⇒ 00:16:30.240 Greg Stoutenburg: Good? Okay.
126 00:16:31.350 ⇒ 00:16:31.890 Robert Tseng: Okay.
127 00:16:32.260 ⇒ 00:16:35.149 Robert Tseng: Cool. Alright, well, I’m gonna jump to the other one then.
128 00:16:35.870 ⇒ 00:16:37.149 Greg Stoutenburg: Thank you. Y’all, thanks.