Meeting Title: Ops Sync Date: 2026-02-25 Meeting participants: Rico Rejoso, Elizah Joy
WEBVTT
1 00:00:25.430 ⇒ 00:00:27.429 Elizah Joy: Hi, Rico, how are you?
2 00:00:28.030 ⇒ 00:00:30.070 Rico Rejoso: Hey, Liza, I’m good, how are you?
3 00:00:30.590 ⇒ 00:00:32.580 Elizah Joy: I’m also doing good.
4 00:00:33.450 ⇒ 00:00:36.760 Elizah Joy: Okay, let’s start. Yep.
5 00:00:39.040 ⇒ 00:00:51.420 Elizah Joy: Okay, so on my list for today is, to close off the delivery process, because that’s been, open for a couple of days now. I did ping…
6 00:00:51.700 ⇒ 00:00:57.909 Elizah Joy: the CSOs and SLs that haven’t yet filled out, and then…
7 00:00:58.210 ⇒ 00:00:59.570 Elizah Joy: Yep, I think we can stop.
8 00:00:59.570 ⇒ 00:01:00.200 Rico Rejoso: once.
9 00:01:01.130 ⇒ 00:01:05.789 Elizah Joy: Let me recheck again. Earlier, I did not see…
10 00:01:07.300 ⇒ 00:01:10.110 Elizah Joy: Anything? I checked it this afternoon.
11 00:01:10.570 ⇒ 00:01:13.430 Elizah Joy: But I haven’t looked into it again.
12 00:01:14.100 ⇒ 00:01:16.269 Elizah Joy: Yep, nothing yet.
13 00:01:17.670 ⇒ 00:01:18.760 Elizah Joy: So…
14 00:01:25.810 ⇒ 00:01:28.829 Elizah Joy: Yeah, still, Greg and Pernal.
15 00:01:29.810 ⇒ 00:01:30.370 Rico Rejoso: Okay.
16 00:01:30.870 ⇒ 00:01:35.430 Rico Rejoso: I guess, if Greg is on the strategy side, Bernal.
17 00:01:35.430 ⇒ 00:01:36.149 Elizah Joy: It’s pretty young.
18 00:01:36.150 ⇒ 00:01:39.220 Rico Rejoso: like… We don’t have any data engineer.
19 00:01:39.400 ⇒ 00:01:39.920 Rico Rejoso: CS.
20 00:01:39.920 ⇒ 00:01:40.740 Elizah Joy: Yeah.
21 00:01:41.400 ⇒ 00:01:46.329 Rico Rejoso: So we can… at least one of them, so we can get their perspective on the data… on data side.
22 00:01:47.040 ⇒ 00:01:50.709 Rico Rejoso: Which could either be Demi, or… who else do we have?
23 00:01:51.460 ⇒ 00:01:52.800 Elizah Joy: Can we do a wish?
24 00:01:53.300 ⇒ 00:01:55.199 Rico Rejoso: No, Alicia is the service lead.
25 00:01:55.680 ⇒ 00:01:56.560 Elizah Joy: Oh, okay.
26 00:01:57.140 ⇒ 00:01:59.550 Rico Rejoso: By the way, we don’t have one for service leads.
27 00:02:00.350 ⇒ 00:02:02.909 Elizah Joy: This is for both, actually.
28 00:02:03.130 ⇒ 00:02:06.419 Rico Rejoso: Yeah, and we didn’t… we didn’t get any from the leads.
29 00:02:06.420 ⇒ 00:02:07.370 Elizah Joy: Yeah…
30 00:02:07.370 ⇒ 00:02:08.789 Rico Rejoso: Did you ask Sam again?
31 00:02:09.500 ⇒ 00:02:15.189 Elizah Joy: Yeah, I did ping him yesterday, but I haven’t gotten any response yet.
32 00:02:16.080 ⇒ 00:02:19.460 Elizah Joy: Yeah, I’ll ping, yeah, I can ping him again today.
33 00:02:22.060 ⇒ 00:02:23.270 Elizah Joy: So yeah, we…
34 00:02:23.270 ⇒ 00:02:30.709 Rico Rejoso: Let’s, let’s hold that, yeah, let’s try to close it off today, but let’s hold until, 2 or 3 p.m. Eastern.
35 00:02:31.300 ⇒ 00:02:31.910 Elizah Joy: Okay.
36 00:02:31.910 ⇒ 00:02:37.960 Rico Rejoso: Let’s try. Awish should be online. Try to ping both of Awish and Sam. Sam should be online as well.
37 00:02:38.390 ⇒ 00:02:48.100 Elizah Joy: Yeah, yeah, yeah, Aisha’s online, because I was communicating to him about the expense requests just now, so yeah, I’ll send him a message on that.
38 00:02:48.730 ⇒ 00:02:49.700 Elizah Joy: Yeah.
39 00:02:49.700 ⇒ 00:02:56.009 Rico Rejoso: Like, a broad list is fine, just… we should have… at least we should get their perspective on that, okay?
40 00:02:56.010 ⇒ 00:02:57.110 Elizah Joy: Hmm, okay.
41 00:02:57.110 ⇒ 00:03:03.640 Rico Rejoso: And if we can get Demi’s response on that, that would be great, because Demi’s on the data side.
42 00:03:04.820 ⇒ 00:03:07.319 Elizah Joy: Okay, yep, I’ll ping Demi again.
43 00:03:10.130 ⇒ 00:03:20.459 Elizah Joy: Okay, so that’s that. And another on my list is the dashboard requirements for the low priority,
44 00:03:20.950 ⇒ 00:03:38.989 Elizah Joy: projects in our, Instagram chart for this quarter, so yeah, I’ll be setting that up, and then send that over to UTAM for review, so… yeah, the one that we’ve discussed yesterday during the ops meeting, and then,
45 00:03:40.420 ⇒ 00:03:44.480 Elizah Joy: the end of month prep for Friday, so that’s software.
46 00:03:44.650 ⇒ 00:03:52.960 Elizah Joy: And then any ops updates, and then slides, if that’s needed, but last time we did not do any slides, because it was…
47 00:03:53.190 ⇒ 00:03:56.060 Elizah Joy: For the entire team.
48 00:03:56.530 ⇒ 00:04:02.480 Elizah Joy: But yeah, I’ll create that if it’s needed for Friday, just to be prepared.
49 00:04:02.580 ⇒ 00:04:14.339 Elizah Joy: And then, just to let you know, for the expense request, I mentioned I was speaking with Awash earlier, and he mentioned that he did try using the Zoom
50 00:04:14.580 ⇒ 00:04:23.349 Elizah Joy: noise-canceling feature, but he mentioned that he thinks that it’s not working, and then he has dried out crisp.
51 00:04:23.540 ⇒ 00:04:30.500 Elizah Joy: So… And it did work well for him, so he’s gonna be using that for both clients, and…
52 00:04:30.500 ⇒ 00:04:31.210 Rico Rejoso: the CF…
53 00:04:31.210 ⇒ 00:04:32.470 Elizah Joy: Internal.
54 00:04:33.620 ⇒ 00:04:35.300 Elizah Joy: Sorry, go ahead.
55 00:04:35.300 ⇒ 00:04:38.250 Rico Rejoso: Does he have Crisp installed already?
56 00:04:38.850 ⇒ 00:04:39.400 Rico Rejoso: for that.
57 00:04:39.960 ⇒ 00:04:58.330 Elizah Joy: That’s where our conversation ended just now. I haven’t, gotten a clear answer yet from him if he’s already installed Crisp, but what he mentioned was that he’s already… he’s already tried Crisp earlier, so yeah, I did ask if he’s already…
58 00:04:58.690 ⇒ 00:05:09.010 Elizah Joy: purchase Crisp on his end, because if that’s gonna… because if he’s already purchased that, then it’s gonna be, a monthly reimbursement process.
59 00:05:09.220 ⇒ 00:05:15.660 Elizah Joy: If we… Evie’s already got that, and if not, we’ll be the one purchasing that for him.
60 00:05:23.580 ⇒ 00:05:32.030 Rico Rejoso: Okay, Again, we don’t have a plan for recurring or a subscription.
61 00:05:32.030 ⇒ 00:05:33.950 Elizah Joy: Hmm, yeah, not yet.
62 00:05:34.240 ⇒ 00:05:37.210 Rico Rejoso: Okay, so let’s… let’s get that document ready as well.
63 00:05:37.210 ⇒ 00:05:37.760 Elizah Joy: Okay.
64 00:05:37.940 ⇒ 00:05:41.380 Rico Rejoso: Okay, let’s try to be clear on that, and then every time…
65 00:05:41.690 ⇒ 00:05:52.199 Rico Rejoso: And also, let’s change that expense request form and add a description on the top, saying what they can only request, so it’s clear.
66 00:05:53.100 ⇒ 00:05:57.970 Rico Rejoso: I’ll be making those requests prior. Can we see the express request form now?
67 00:05:58.410 ⇒ 00:06:04.710 Elizah Joy: Yeah, I did, made updates to that, I think… Monique.
68 00:06:04.970 ⇒ 00:06:09.639 Elizah Joy: Okay, this one… this is a, one that we…
69 00:06:10.110 ⇒ 00:06:13.570 Elizah Joy: Well, this is the form, right? So just a form.
70 00:06:15.040 ⇒ 00:06:17.970 Rico Rejoso: Okay, yeah, on the description there, the optional side.
71 00:06:20.920 ⇒ 00:06:21.720 Elizah Joy: Oh, yeah.
72 00:06:21.870 ⇒ 00:06:23.040 Elizah Joy: Here, yeah.
73 00:06:23.040 ⇒ 00:06:23.630 Rico Rejoso: Yeah.
74 00:06:23.970 ⇒ 00:06:29.750 Rico Rejoso: Just add there, once you finalize the team-facing document, it should be the.
75 00:06:29.750 ⇒ 00:06:30.370 Elizah Joy: Mmm.
76 00:06:30.370 ⇒ 00:06:31.220 Rico Rejoso: Okay.
77 00:06:31.400 ⇒ 00:06:35.100 Rico Rejoso: Put in the… put in also the link there, and also…
78 00:06:35.100 ⇒ 00:06:35.950 Elizah Joy: Hmm…
79 00:06:36.410 ⇒ 00:06:45.650 Rico Rejoso: let them scan, or, like, a, you know, quick preview of what they can… what they can request, okay? Like, we cannot provide any monthly subscription, or we cannot give
80 00:06:46.470 ⇒ 00:06:51.650 Rico Rejoso: subscription to such… such thing, because I don’t… I don’t believe we can, okay?
81 00:06:51.650 ⇒ 00:06:54.420 Elizah Joy: Yeah, it’s not… yeah, it’s not sustainable.
82 00:06:54.740 ⇒ 00:07:02.939 Rico Rejoso: Yeah, so there’s a possibility that we may cancel it because, you know, our stakeholder might not know what that is for, right?
83 00:07:02.940 ⇒ 00:07:03.729 Elizah Joy: So we can all.
84 00:07:03.730 ⇒ 00:07:08.429 Rico Rejoso: Plus, we can only grant, like, one-time payment, pool access or stuff.
85 00:07:08.610 ⇒ 00:07:09.959 Rico Rejoso: Like that.
86 00:07:09.960 ⇒ 00:07:10.890 Elizah Joy: I think that’s referred.
87 00:07:10.890 ⇒ 00:07:16.929 Rico Rejoso: that is subject for team usage. If that’s for individual usage only, we cannot, you know.
88 00:07:18.300 ⇒ 00:07:22.769 Rico Rejoso: We cannot add, or we cannot, grant that it will be automatically denied.
89 00:07:23.320 ⇒ 00:07:32.180 Elizah Joy: Okay, yep, okay, I’ll do update that one, the expense request, team-facing doc again. I did add in the…
90 00:07:33.650 ⇒ 00:07:35.540 Elizah Joy: missing…
91 00:07:35.800 ⇒ 00:07:43.679 Elizah Joy: info that we’ve discussed yesterday, but yeah, I’ll do update that, and then add that here as well, and then add… update the description.
92 00:07:43.680 ⇒ 00:07:44.200 Rico Rejoso: Nope.
93 00:07:45.070 ⇒ 00:07:52.590 Elizah Joy: Oh, the one that we discussed yesterday, the, like, the expectations that They have, like.
94 00:07:52.850 ⇒ 00:07:55.919 Elizah Joy: Let me just find that document.
95 00:07:59.350 ⇒ 00:08:03.070 Elizah Joy: Yep, the SLA, but I just added that one.
96 00:08:03.620 ⇒ 00:08:05.290 Elizah Joy: In here, I think.
97 00:08:05.760 ⇒ 00:08:06.850 Elizah Joy: Yeah.
98 00:08:08.200 ⇒ 00:08:12.000 Elizah Joy: I just updated… added this one.
99 00:08:13.910 ⇒ 00:08:16.170 Elizah Joy: And then the approval process.
100 00:08:17.970 ⇒ 00:08:19.010 Elizah Joy: Yeah.
101 00:08:19.400 ⇒ 00:08:25.640 Elizah Joy: This one… Approval rule…
102 00:08:27.950 ⇒ 00:08:29.370 Rico Rejoso: Okay, yeah.
103 00:08:30.370 ⇒ 00:08:33.180 Elizah Joy: And then the, process.
104 00:08:34.620 ⇒ 00:08:42.580 Elizah Joy: But yeah, I’ll add in this one as well for the, for subscription types, type of, requests.
105 00:08:42.580 ⇒ 00:08:46.009 Rico Rejoso: And the form that you can add are, like, the things that we can approve.
106 00:08:46.110 ⇒ 00:08:46.880 Rico Rejoso: And…
107 00:08:46.880 ⇒ 00:08:47.550 Elizah Joy: Mmm.
108 00:08:47.580 ⇒ 00:08:52.040 Rico Rejoso: The expectation date of, of our reply to that.
109 00:08:52.930 ⇒ 00:09:01.860 Rico Rejoso: So they know when to expect that one, you know, just a quick… Oh, yeah. Because I don’t believe not… I don’t believe everyone has the time to, like, go through this document, but still.
110 00:09:01.860 ⇒ 00:09:02.670 Elizah Joy: this document.
111 00:09:02.670 ⇒ 00:09:06.310 Rico Rejoso: So, in case they can review, or they have the time to review, so they can, okay?
112 00:09:07.160 ⇒ 00:09:09.119 Elizah Joy: Yep, yep.
113 00:09:11.400 ⇒ 00:09:17.950 Elizah Joy: Yeah, I thought I added that in, but yeah, I’ll add in, like, within 24 to 48 hours.
114 00:09:18.650 ⇒ 00:09:19.700 Elizah Joy: Yeah.
115 00:09:19.700 ⇒ 00:09:23.870 Rico Rejoso: the op side, let’s try to get it done before it takes for hours, okay?
116 00:09:23.870 ⇒ 00:09:24.739 Elizah Joy: Let us know.
117 00:09:24.740 ⇒ 00:09:29.980 Rico Rejoso: The, on that page, in operations.
118 00:09:30.110 ⇒ 00:09:33.769 Rico Rejoso: You might add the time, or the time submitted.
119 00:09:34.950 ⇒ 00:09:39.880 Elizah Joy: yeah, I think at the moment we only have…
120 00:09:40.890 ⇒ 00:09:43.069 Elizah Joy: Like, the date that they need it.
121 00:09:44.070 ⇒ 00:09:45.120 Rico Rejoso: Yeah, no worries.
122 00:09:46.590 ⇒ 00:09:49.770 Rico Rejoso: Okay, what else do we have for today?
123 00:09:49.770 ⇒ 00:09:53.949 Elizah Joy: For today, another on my list is…
124 00:09:55.140 ⇒ 00:10:03.219 Elizah Joy: In Notion, so yeah, I will update the expense request SOPs, and then there, I’ve been…
125 00:10:03.550 ⇒ 00:10:11.789 Elizah Joy: Finding documents from… Sheshu that has created before for the GDM, right? In the documentations tab.
126 00:10:12.180 ⇒ 00:10:15.180 Elizah Joy: And then in… there’s also…
127 00:10:15.180 ⇒ 00:10:15.520 Rico Rejoso: What was.
128 00:10:15.520 ⇒ 00:10:19.770 Elizah Joy: the… In here, let me show you.
129 00:10:20.530 ⇒ 00:10:24.300 Elizah Joy: There are a couple of documents from…
130 00:10:24.950 ⇒ 00:10:36.910 Elizah Joy: Sheshu, I’m not sure if we want to make use of that or something, but… or… because I’m not… we haven’t had a proper, like, offboarding or handoff for the tasks that he was…
131 00:10:37.020 ⇒ 00:10:43.610 Elizah Joy: doing, alright? So, let me just… Where did I see that?
132 00:10:47.860 ⇒ 00:10:49.100 Elizah Joy: Think here.
133 00:10:55.940 ⇒ 00:11:02.520 Elizah Joy: I think I’ll just send it over, can’t find it, but I did see that in the, documentation.
134 00:11:05.520 ⇒ 00:11:06.730 Elizah Joy: folder…
135 00:11:07.370 ⇒ 00:11:10.269 Rico Rejoso: So, those are documents that Shashu has been working before.
136 00:11:10.600 ⇒ 00:11:16.189 Elizah Joy: Yeah, let me… okay, not… is it this one? Not this one.
137 00:11:17.280 ⇒ 00:11:19.309 Elizah Joy: Forgot where I saw that.
138 00:11:20.350 ⇒ 00:11:22.160 Rico Rejoso: I mean, you can set up data, you can review.
139 00:11:22.630 ⇒ 00:11:30.140 Elizah Joy: Yep, I’ll send that over, because they’re all… it’s mainly, like, GDM documents, so I’m not…
140 00:11:32.010 ⇒ 00:11:38.590 Elizah Joy: Sure, if we want to make use of that, and there is also this… Just…
141 00:11:39.020 ⇒ 00:11:41.810 Elizah Joy: There was also one document that he…
142 00:11:41.920 ⇒ 00:11:52.880 Elizah Joy: created for the GTM team. Remember the… like, I think it was the last meeting that we did have for… with the GTM team.
143 00:11:53.260 ⇒ 00:11:54.600 Elizah Joy: So this one.
144 00:11:55.940 ⇒ 00:12:04.200 Elizah Joy: And… I’m not sure if we want to make use of this. This one, he had me created, this process map.
145 00:12:05.790 ⇒ 00:12:08.009 Rico Rejoso: I think it’s living in Notion already.
146 00:12:08.520 ⇒ 00:12:14.329 Elizah Joy: Mmm, yeah. I think, the other thing with, at the moment now is that
147 00:12:14.860 ⇒ 00:12:21.430 Elizah Joy: Not sure, cause, it’s in Notion, yes, but the, like, taking action of this…
148 00:12:21.690 ⇒ 00:12:29.269 Elizah Joy: like, who does what, and stuff like that, so would it be the GDM team, or would the GDM team need something from us? So yeah, I’ll do…
149 00:12:29.570 ⇒ 00:12:33.860 Elizah Joy: Ask Hannah or Luke on this.
150 00:12:35.740 ⇒ 00:12:41.179 Elizah Joy: Yeah, so that’s one of my lists. Not a big priority for today, but that’s…
151 00:12:41.290 ⇒ 00:12:49.819 Elizah Joy: one of the tasks, my tasks for today. And then I’ll be creating a couple of SOPs for finance specifically, like.
152 00:12:50.270 ⇒ 00:13:01.810 Elizah Joy: For example, sending receipts for the expense requests that we did do get, like, having a cadence on when do we send out those,
153 00:13:01.950 ⇒ 00:13:17.449 Elizah Joy: proceeds for reimbursement and the process that will do. And then, tomorrow, I do have a ta- my, I do… I will be sending the Clockify hours to the finance team, right? So, do we have any documentation that I can…
154 00:13:17.830 ⇒ 00:13:25.130 Elizah Joy: C… our specific documentation that we have there, like sending the Clockify hours to
155 00:13:25.280 ⇒ 00:13:29.390 Elizah Joy: The finance team, if we have any, like, criteria, or…
156 00:13:31.010 ⇒ 00:13:33.209 Elizah Joy: Tasks that we don’t want them…
157 00:13:33.350 ⇒ 00:13:39.049 Elizah Joy: Or items that we don’t want to miss when we are sending out the Clackify hours to the finance team.
158 00:13:40.700 ⇒ 00:13:41.800 Rico Rejoso: When will you send it?
159 00:13:42.220 ⇒ 00:13:48.500 Elizah Joy: Tomorrow, right? So for tomorrow, it’s gonna be… wait, let me just check, is it tomorrow?
160 00:13:48.500 ⇒ 00:13:50.339 Rico Rejoso: Tomorrow’s not the end of mine.
161 00:13:50.860 ⇒ 00:13:56.490 Elizah Joy: Yeah, sorry, not the end of… not tomorrow, but, yeah, on…
162 00:13:56.630 ⇒ 00:14:01.460 Elizah Joy: Friday, I mean. Friday or Monday, so do we have, like, a documentation on that?
163 00:14:01.460 ⇒ 00:14:05.059 Rico Rejoso: do it Monday, there are folks that are working on during the weekends.
164 00:14:05.060 ⇒ 00:14:05.880 Elizah Joy: Oh, okay.
165 00:14:05.880 ⇒ 00:14:07.489 Rico Rejoso: You want to miss the 28ths.
166 00:14:07.490 ⇒ 00:14:09.260 Elizah Joy: Others.
167 00:14:09.260 ⇒ 00:14:12.750 Rico Rejoso: So, another reminder on the 26th.
168 00:14:12.940 ⇒ 00:14:13.619 Rico Rejoso: for tomorrow.
169 00:14:14.360 ⇒ 00:14:16.040 Rico Rejoso: It’s approaching the end of the month.
170 00:14:16.300 ⇒ 00:14:27.540 Rico Rejoso: you know, just don’t put a deadline on it. Then by Friday, send, send an automation, or create an automation that will remind the team to upload your hours for end of month.
171 00:14:27.540 ⇒ 00:14:28.350 Elizah Joy: You know what I mean?
172 00:14:28.350 ⇒ 00:14:32.189 Rico Rejoso: through email, through SNAP, whichever we think should be.
173 00:14:32.190 ⇒ 00:14:32.940 Elizah Joy: Yeah.
174 00:14:32.940 ⇒ 00:14:37.279 Rico Rejoso: actually, we prefer. And we set up a deadline that we need to
175 00:14:37.780 ⇒ 00:14:42.010 Rico Rejoso: all those hours updated by, by Monday. Monday to.
176 00:14:42.010 ⇒ 00:14:42.700 Elizah Joy: Oh, man.
177 00:14:43.130 ⇒ 00:14:50.770 Rico Rejoso: Okay, so by Monday around 2PM, 3 p.m. Eastern time, we can submit those hours, and then create a document,
178 00:14:52.150 ⇒ 00:14:56.020 Rico Rejoso: then you can create a document. Basically, we don’t have a document for it, for.
179 00:14:56.020 ⇒ 00:14:56.840 Elizah Joy: Mmm.
180 00:14:56.840 ⇒ 00:15:07.940 Rico Rejoso: SOP, and how Clopify, or how should we send those reports for Clopify. It’s just simply downloading the report from Clopify, sending it via email to them, and they just…
181 00:15:07.940 ⇒ 00:15:08.590 Elizah Joy: Hmm.
182 00:15:08.590 ⇒ 00:15:09.410 Rico Rejoso: space a bit.
183 00:15:09.880 ⇒ 00:15:10.430 Rico Rejoso: Okay.
184 00:15:10.430 ⇒ 00:15:12.549 Elizah Joy: Okay, okay, and then…
185 00:15:12.550 ⇒ 00:15:20.740 Rico Rejoso: I’ve heard that the folks that are, you know, That have been repetitively… You know, not following… the…
186 00:15:20.840 ⇒ 00:15:26.240 Rico Rejoso: these stuff, or let’s it, or adding their Dockify hours, or ping.
187 00:15:26.900 ⇒ 00:15:31.870 Rico Rejoso: You know, Demi, perhaps. Demi’s the only one, I guess. And…
188 00:15:31.870 ⇒ 00:15:32.530 Elizah Joy: Yang.
189 00:15:32.530 ⇒ 00:15:35.960 Rico Rejoso: Remember that, please do take note of that for Demi.
190 00:15:36.080 ⇒ 00:15:38.740 Rico Rejoso: We will be basing off his…
191 00:15:38.840 ⇒ 00:15:43.010 Rico Rejoso: February payments and invoice based off his hours now.
192 00:15:43.830 ⇒ 00:15:45.380 Elizah Joy: Okay, okay.
193 00:15:45.590 ⇒ 00:15:52.419 Rico Rejoso: We had a talk with him last, I mean, this month, regarding that, if he didn’t email.
194 00:15:52.810 ⇒ 00:15:55.239 Rico Rejoso: But let’s try to ping him again. Like, hey…
195 00:15:55.240 ⇒ 00:15:55.560 Elizah Joy: Yep.
196 00:15:55.560 ⇒ 00:15:57.919 Rico Rejoso: Let me remember your talk with Shoshua Enrico.
197 00:15:58.270 ⇒ 00:16:02.960 Rico Rejoso: We need to see at least 120 hours from you for this month.
198 00:16:04.150 ⇒ 00:16:08.840 Rico Rejoso: If not, we’ll be basing off your hours, or your anyways, off of the hours that you’ve submitted in Clothify.
199 00:16:16.030 ⇒ 00:16:23.470 Elizah Joy: Okay, and then for, the finance team, you send out the hours for the team members, right? And then for a client.
200 00:16:24.540 ⇒ 00:16:28.920 Rico Rejoso: Yeah, I mean, once you download the report, we can just filter it out and.
201 00:16:28.920 ⇒ 00:16:29.770 Elizah Joy: That’s true.
202 00:16:29.770 ⇒ 00:16:30.820 Rico Rejoso: or Excel file.
203 00:16:30.960 ⇒ 00:16:31.530 Rico Rejoso: You can.
204 00:16:31.530 ⇒ 00:16:32.440 Elizah Joy: Oh.
205 00:16:32.440 ⇒ 00:16:38.310 Rico Rejoso: Oh, I mean, all the… It’s either for a client or team members, so anything.
206 00:16:39.020 ⇒ 00:16:39.960 Elizah Joy: Okay.
207 00:16:40.660 ⇒ 00:16:48.910 Elizah Joy: Okay, so yeah, that’s just that on my end for today, my list of priorities, and then anything ad hoc.
208 00:16:49.030 ⇒ 00:16:56.109 Elizah Joy: That we’ll have for today. And then also, one last thing, I’ll follow up, finance team.
209 00:16:56.370 ⇒ 00:17:01.799 Elizah Joy: for Sahana stacks. I don’t think, yeah, they haven’t responded to…
210 00:17:02.070 ⇒ 00:17:04.799 Elizah Joy: the email yet, so I’ll follow up with him.
211 00:17:05.020 ⇒ 00:17:06.060 Elizah Joy: To respond on that.
212 00:17:06.069 ⇒ 00:17:08.179 Rico Rejoso: that I sent you, follow up with them.
213 00:17:08.720 ⇒ 00:17:09.379 Elizah Joy: a bunch of people.
214 00:17:09.380 ⇒ 00:17:11.190 Rico Rejoso: You haven’t replied to Sahana yet.
215 00:17:11.430 ⇒ 00:17:13.430 Rico Rejoso: As requested by me.
216 00:17:14.670 ⇒ 00:17:18.839 Rico Rejoso: Can we get back to… can we get back to… To her.
217 00:17:19.150 ⇒ 00:17:19.940 Elizah Joy: Okay.
218 00:17:19.940 ⇒ 00:17:22.319 Rico Rejoso: Yeah, let’s get that. Let’s… let’s hold them.
219 00:17:22.640 ⇒ 00:17:26.030 Rico Rejoso: It’s just simply replying to the email. I don’t know about that.
220 00:17:28.650 ⇒ 00:17:29.429 Elizah Joy: Thank you.
221 00:17:29.430 ⇒ 00:17:33.240 Rico Rejoso: Looking at the linear right now, I’m seeing all the… Dash that you have.
222 00:17:34.130 ⇒ 00:17:35.919 Rico Rejoso: aging automation. What are the.
223 00:17:35.920 ⇒ 00:17:36.270 Elizah Joy: priority.
224 00:17:36.270 ⇒ 00:17:39.820 Rico Rejoso: Is that Luther mentioned yesterday, or the other… on the other day?
225 00:17:40.840 ⇒ 00:17:44.150 Elizah Joy: For… during the ops meeting, right?
226 00:17:44.430 ⇒ 00:17:54.010 Rico Rejoso: Yeah, what are the priorities? You mentioned… I mean, I remember you mentioned that you… we were prioritizing the finance stuff, and we don’t want us to prior that.
227 00:17:54.440 ⇒ 00:18:11.119 Elizah Joy: Yeah, so that was, I think… yeah, that was from the Slack message that we sent out last Monday, so we did not prioritize that one. But, on Tuesday, when we did, get on the call with him during the ops meeting, so there…
228 00:18:11.300 ⇒ 00:18:18.659 Elizah Joy: The dashboard requirements for, the low priority let me…
229 00:18:19.890 ⇒ 00:18:24.909 Elizah Joy: instant. So, for the low priority items that we have…
230 00:18:27.260 ⇒ 00:18:42.880 Elizah Joy: Let me just pull that up. So that’s the revenue dashboard, the margins dashboard, costs dashboard, all those dashboards that we have for the low priority stuff. So, priority for me today is to…
231 00:18:43.050 ⇒ 00:19:00.850 Elizah Joy: set up the requirements that I’ll, that we need from the team members, or… yeah, because they can help us set this up, because we’re going to do this in Omni, right? So, that’s what we’ve decided that we’re gonna use. So, setting up the requirements for this.
232 00:19:01.580 ⇒ 00:19:07.689 Elizah Joy: For this… margins, costs… And then the revenue.
233 00:19:08.820 ⇒ 00:19:14.900 Elizah Joy: So, for those 3, so we can get these… Low priority.
234 00:19:15.660 ⇒ 00:19:18.520 Elizah Joy: projects moving forward.
235 00:19:20.900 ⇒ 00:19:21.600 Rico Rejoso: Okay.
236 00:19:22.270 ⇒ 00:19:25.019 Elizah Joy: Yeah, but, just that one.
237 00:19:25.270 ⇒ 00:19:30.660 Elizah Joy: For this one, we haven’t had any…
238 00:19:31.900 ⇒ 00:19:39.390 Elizah Joy: updates yet, but yeah, I think the dashboards for the revenue is more… Important, huh?
239 00:19:39.390 ⇒ 00:19:43.270 Rico Rejoso: That’s priority… AOR for end of month, we need to.
240 00:19:43.270 ⇒ 00:19:46.500 Elizah Joy: We need to get updates, or we need to provide updates way around. Yeah.
241 00:19:46.580 ⇒ 00:19:49.629 Rico Rejoso: with a team, okay? So let’s have that.
242 00:19:49.990 ⇒ 00:19:52.740 Rico Rejoso: I’m gonna review our end of month for last…
243 00:19:53.020 ⇒ 00:19:55.379 Rico Rejoso: I mean, for the money we didn’t worry, I…
244 00:19:55.510 ⇒ 00:20:01.499 Rico Rejoso: Don’t remember what happened back then. I guess I wasn’t only available part of the meeting, so let me take a look at it.
245 00:20:01.500 ⇒ 00:20:02.470 Elizah Joy: Hmm…
246 00:20:02.470 ⇒ 00:20:03.080 Rico Rejoso: Let’s try to…
247 00:20:03.080 ⇒ 00:20:03.750 Elizah Joy: Yeah.
248 00:20:03.750 ⇒ 00:20:06.409 Rico Rejoso: build the cadence, or, I mean, an agenda.
249 00:20:06.960 ⇒ 00:20:07.790 Rico Rejoso: For that.
250 00:20:07.790 ⇒ 00:20:08.730 Elizah Joy: Mmm.
251 00:20:08.890 ⇒ 00:20:10.170 Rico Rejoso: Yeah.
252 00:20:10.330 ⇒ 00:20:11.239 Rico Rejoso: are in line.
253 00:20:11.800 ⇒ 00:20:17.249 Elizah Joy: Yep, I’m just not sure if that was recorded in plat- in the platform.
254 00:20:17.310 ⇒ 00:20:33.640 Elizah Joy: and platform, maybe, I mean, you can check again, because I was also trying to look for that, because, what happened there was, like, I think first to… like, first one and a half hour before you and Cheshire joined in, was that…
255 00:20:33.830 ⇒ 00:20:39.569 Elizah Joy: It was like a roundtable for different departments of the business.
256 00:20:39.950 ⇒ 00:20:52.289 Elizah Joy: And then, when you… you and Cheshu joined in, so it’s the ops meeting, right? So, ops meeting… I was trying to look for that in the platform app, but I don’t… I’m not sure if I’ve…
257 00:20:52.770 ⇒ 00:21:10.600 Elizah Joy: I was trying to look for it, like, Monday after the end of my review. I wasn’t able to see it in the platform, but yeah. If you could see that, maybe you could send that as well to me, but what happened there was we did do the end of the AOR first, and then we did the software.
258 00:21:11.290 ⇒ 00:21:13.189 Elizah Joy: Yeah, just those two.
259 00:21:15.800 ⇒ 00:21:16.410 Rico Rejoso: Okay.
260 00:21:17.110 ⇒ 00:21:20.950 Rico Rejoso: AOR’s, Department of Dates, then the software, right?
261 00:21:21.240 ⇒ 00:21:22.169 Elizah Joy: In the opening.
262 00:21:22.170 ⇒ 00:21:25.109 Rico Rejoso: They just… they do the software again, software review, right?
263 00:21:26.330 ⇒ 00:21:28.539 Rico Rejoso: Done in the latter part of the meeting.
264 00:21:28.680 ⇒ 00:21:29.619 Rico Rejoso: On the cell phone.
265 00:21:29.620 ⇒ 00:21:30.210 Elizah Joy: Hmm.
266 00:21:30.210 ⇒ 00:21:32.430 Rico Rejoso: That’s probably, ALR.
267 00:21:32.930 ⇒ 00:21:33.600 Rico Rejoso: A lot.
268 00:21:34.720 ⇒ 00:21:36.260 Elizah Joy: Department of Dean.
269 00:21:36.260 ⇒ 00:21:38.539 Rico Rejoso: Let’s lead the… let’s build an agenda.
270 00:21:38.950 ⇒ 00:21:49.360 Elizah Joy: Yep, yep, I’ll create those, yep. Oh, we’ll get slides going for this, like, a more formal one. And then, one last thing, I did…
271 00:21:49.910 ⇒ 00:21:54.779 Elizah Joy: see… like, we have an OKRs for ops?
272 00:21:56.330 ⇒ 00:22:02.519 Elizah Joy: Is that Could you share that to me? Or is that the official OKRs that we have for…
273 00:22:02.760 ⇒ 00:22:05.900 Elizah Joy: This quarter, if it’s… if it’s fine.
274 00:22:08.430 ⇒ 00:22:09.739 Rico Rejoso: The one that.
275 00:22:09.740 ⇒ 00:22:15.400 Elizah Joy: Yeah Yeah, is that… is that okay to be shared?
276 00:22:18.690 ⇒ 00:22:21.620 Rico Rejoso: Let me see, let me take a look at it again, let me find a file again.
277 00:22:23.420 ⇒ 00:22:25.819 Elizah Joy: Mmm, thanks so much.
278 00:22:26.030 ⇒ 00:22:34.170 Elizah Joy: And then, I think… Yeah, and I do owe you the…
279 00:22:34.590 ⇒ 00:22:41.380 Elizah Joy: video, or the walkthrough video that Mustafa has sent over for the software dashboard.
280 00:22:41.510 ⇒ 00:22:43.290 Elizah Joy: So I’ll send that over.
281 00:22:46.770 ⇒ 00:22:47.360 Rico Rejoso: Okay.
282 00:22:50.480 ⇒ 00:22:53.229 Rico Rejoso: Alright, if anything comes soon.
283 00:22:53.570 ⇒ 00:22:57.039 Rico Rejoso: Especially for the requirement for dashboards, let’s get that going. We only have, like.
284 00:22:57.040 ⇒ 00:22:57.870 Elizah Joy: Hmm.
285 00:22:58.600 ⇒ 00:22:59.450 Elizah Joy: Yeah.
286 00:22:59.450 ⇒ 00:23:04.069 Rico Rejoso: I mean, once we have it, I think they’ll just build it out for us, the dashboard.
287 00:23:05.540 ⇒ 00:23:12.900 Rico Rejoso: So let’s get the requirements that we need. I think that’s just mostly… Spreadsheets and data, or data.
288 00:23:12.900 ⇒ 00:23:14.070 Elizah Joy: Yeah.
289 00:23:14.470 ⇒ 00:23:15.470 Elizah Joy: That’s direct.
290 00:23:15.870 ⇒ 00:23:22.020 Rico Rejoso: Okay, I’ll ping you whenever I have any questions, or if I need updates on the following work that we’re, that we’re working on.
291 00:23:23.040 ⇒ 00:23:23.760 Elizah Joy: Sure.
292 00:23:24.280 ⇒ 00:23:25.580 Rico Rejoso: Alright, thank you so much.
293 00:23:25.850 ⇒ 00:23:28.250 Elizah Joy: Alright, thank you so much!