Meeting Title: Chateraza Weekly Planning Sync Date: 2026-02-23 Meeting participants: Uttam Kumaran, Brylle Girang
WEBVTT
1 00:00:15.470 ⇒ 00:00:16.680 Uttam Kumaran: There’s oat milk.
2 00:00:16.880 ⇒ 00:00:18.459 Uttam Kumaran: It’s okay, I have Junior.
3 00:00:19.480 ⇒ 00:00:21.249 Uttam Kumaran: I can at least give you espresso.
4 00:00:49.810 ⇒ 00:00:50.720 Brylle Girang: Hello?
5 00:00:55.470 ⇒ 00:00:56.680 Uttam Kumaran: Hey, B, can you hear me?
6 00:00:57.180 ⇒ 00:00:58.680 Brylle Girang: There, I can hear you now.
7 00:00:58.680 ⇒ 00:00:59.530 Uttam Kumaran: Okay, cool.
8 00:00:59.820 ⇒ 00:01:01.450 Uttam Kumaran: How’s everything? How’s the weekend?
9 00:01:02.260 ⇒ 00:01:04.060 Brylle Girang: It was nice, it was nice,
10 00:01:04.250 ⇒ 00:01:13.839 Brylle Girang: I… I actually have something to talk to you about later during our one-on-one, but it was about something that I was thinking over the weekend. But it was nice…
11 00:01:13.840 ⇒ 00:01:14.940 Uttam Kumaran: Nothing urgent?
12 00:01:15.120 ⇒ 00:01:19.900 Brylle Girang: No, actually, it’s more… it’s more personal, you know, it’s more about…
13 00:01:20.040 ⇒ 00:01:23.250 Brylle Girang: my career at Chateraza. Okay, okay, cool.
14 00:01:23.250 ⇒ 00:01:33.930 Uttam Kumaran: Well, maybe one ask I can have is I’ll send you a template for, like, a one-on-one, maybe I can have you write it down, then I can… I can think about it before, but perfect. Okay, great, looking forward to it.
15 00:01:33.930 ⇒ 00:01:34.630 Brylle Girang: Alright.
16 00:01:34.770 ⇒ 00:01:37.210 Brylle Girang: Gotcha. Okay, how are you doing?
17 00:01:37.640 ⇒ 00:01:45.009 Uttam Kumaran: I’m good, I was traveling as my friend’s, like, 30th birthday, so… I, I was just visiting him first.
18 00:01:45.590 ⇒ 00:01:48.090 Uttam Kumaran: We went skiing.
19 00:01:48.090 ⇒ 00:01:48.819 Brylle Girang: But it was…
20 00:01:48.820 ⇒ 00:01:50.529 Uttam Kumaran: It was tiring, I just, like…
21 00:01:50.720 ⇒ 00:01:54.389 Uttam Kumaran: I don’t know, I don’t like traveling that much anymore, like…
22 00:01:54.660 ⇒ 00:02:08.349 Uttam Kumaran: Especially if it’s… if it’s like, you know, I don’t know, I just… I like being at home, and I feel like we’re starting to… work is starting to pick up, and we’re getting organized, and I just, you know, sometimes having a weekend down is helpful, but…
23 00:02:08.750 ⇒ 00:02:13.599 Uttam Kumaran: It was just a little bit of… it was a lot, but… Yeah, overall good.
24 00:02:13.600 ⇒ 00:02:16.210 Brylle Girang: There’s to Nevada, is that right?
25 00:02:16.650 ⇒ 00:02:18.340 Uttam Kumaran: Yes, Nevada, yeah.
26 00:02:19.030 ⇒ 00:02:20.910 Brylle Girang: Ow, that’s nice!
27 00:02:21.030 ⇒ 00:02:23.790 Uttam Kumaran: Yeah, yeah, yeah, no, it was good, it was good.
28 00:02:25.500 ⇒ 00:02:27.450 Uttam Kumaran: Okay, so tell me how you’re feeling.
29 00:02:28.120 ⇒ 00:02:44.510 Brylle Girang: Oh, I am super, super stoked, especially after the last Friday Retro, where Robert talked about where the company’s going, what we’re going to expect. I really value the transparency, and that
30 00:02:45.280 ⇒ 00:02:46.120 Brylle Girang: It’s…
31 00:02:46.360 ⇒ 00:03:03.359 Brylle Girang: It’s reassuring and challenging at the same time. So, how Robert talked about we’re going to expand client churns, but that’s because we’re exploring more options that will lead to better outputs in the long term, so that is really amazing.
32 00:03:03.360 ⇒ 00:03:18.410 Uttam Kumaran: Oh, that’s really great to hear. I’ll have to rewatch it myself, but yeah, I, things are changing, and it’s hard. It’s like, things change so often here, and it’s hard sometimes to keep up, but no, I’m really glad to hear that, so…
33 00:03:18.410 ⇒ 00:03:22.739 Brylle Girang: Well, in my experience, this is…
34 00:03:23.390 ⇒ 00:03:30.590 Brylle Girang: expected, and this is a bit tamer compared to my previous company. They’re…
35 00:03:30.610 ⇒ 00:03:33.980 Uttam Kumaran: Hey, don’t say that, dude, you’re gonna give me ideas, so don’t say that.
36 00:03:33.980 ⇒ 00:03:43.760 Brylle Girang: Everything changes within a day. You know, a policy changes yesterday, it’s changing tomorrow, etc, so…
37 00:03:43.760 ⇒ 00:03:48.350 Uttam Kumaran: No, we’re doing our best with change management, you know, but, like, as you can tell, dude, there’s, like.
38 00:03:48.700 ⇒ 00:03:58.340 Uttam Kumaran: not many people work 100% on the company, right? And, like, even my time, you can see how difficult it is for me to even get time to work on the company.
39 00:03:58.470 ⇒ 00:04:04.869 Uttam Kumaran: Instead, I’m still working on clients, right? So, that’s still our number one problem to solve, because
40 00:04:05.130 ⇒ 00:04:18.690 Uttam Kumaran: if I’m able to even just to dedicate 2 or 3 hours to the company, I can really get a lot done, but the client work has to go on, right? And that’s also the thing, is that no matter what, if the client work fails, then we have no company.
41 00:04:18.990 ⇒ 00:04:19.929 Uttam Kumaran: You see what I mean?
42 00:04:20.550 ⇒ 00:04:24.710 Uttam Kumaran: And it’s that fragile still, it’s like a baby.
43 00:04:24.870 ⇒ 00:04:32.110 Uttam Kumaran: So, we have to be very, very mindful that if we step away, that everything’s gonna be okay, you know, so…
44 00:04:32.920 ⇒ 00:04:44.690 Brylle Girang: Yeah, and that’s where, really, I want to help. You know, I can see how busy you are, and I’m trying to find things to, you know, save you at least one to two hours.
45 00:04:44.690 ⇒ 00:04:49.949 Uttam Kumaran: No, and I think you are, dude. I mean, look, you already saw today that, like, all the tickets are there, and people are working.
46 00:04:50.090 ⇒ 00:04:56.239 Uttam Kumaran: I think what we’re going… we just have to keep pushing on those threads. And then also, we’re hiring, like, I think we’ll.
47 00:04:56.240 ⇒ 00:04:56.630 Brylle Girang: Yeah.
48 00:04:56.630 ⇒ 00:05:01.720 Uttam Kumaran: Bringing on, like, 2 or 3, you know, more people here in the next 3 weeks.
49 00:05:02.080 ⇒ 00:05:07.899 Uttam Kumaran: So, on the engineering side, so, things will get good, like, things will… Things should,
50 00:05:08.620 ⇒ 00:05:10.839 Uttam Kumaran: You know, start to get free a little bit, so…
51 00:05:11.730 ⇒ 00:05:12.330 Brylle Girang: Yeah.
52 00:05:13.230 ⇒ 00:05:15.130 Brylle Girang: Really excited, really stoked.
53 00:05:15.810 ⇒ 00:05:16.360 Uttam Kumaran: Cool, dude, Tom.
54 00:05:16.510 ⇒ 00:05:17.030 Brylle Girang: Bob.
55 00:05:17.030 ⇒ 00:05:18.340 Uttam Kumaran: Plan for this week, then?
56 00:05:18.980 ⇒ 00:05:25.439 Brylle Girang: Yeah, so for today, specifically for today, we’ll be dedicated to, like, planning out the whole week.
57 00:05:25.530 ⇒ 00:05:39.809 Brylle Girang: I’m focusing on making sure that the client works are aligned, and that’s why I scheduled the internal delivery syncs. But day-to-day, I’m going to make sure that tickets are audited, I’m going to make sure that
58 00:05:40.170 ⇒ 00:05:54.930 Brylle Girang: Before we start the day, and that’s why I’m logging in early, before we start the day, before everyone goes to stand-ups, the tickets are all there, there’s nothing missing. And at the same time, before the day ends, I’m going to make sure that nothing’s gonna fall through the cracks.
59 00:05:54.940 ⇒ 00:05:56.130 Uttam Kumaran: Okay, okay.
60 00:05:56.480 ⇒ 00:06:03.139 Brylle Girang: At the same time, I’m now looking deeper into the weekly EP task.
61 00:06:03.770 ⇒ 00:06:18.740 Brylle Girang: I’m trying to see where we can improve the processes. Again, I don’t want to fall into the… into the 15 minute to 1 second pit. That’s why I’m trying to get myself out of the ticket audit improvements, because I feel like that’s already
62 00:06:19.100 ⇒ 00:06:22.679 Brylle Girang: 80% faster, so I’m now looking into…
63 00:06:22.940 ⇒ 00:06:26.560 Brylle Girang: The weekly updates, the post-meeting summaries, etc.
64 00:06:26.560 ⇒ 00:06:27.210 Uttam Kumaran: Perfect.
65 00:06:27.210 ⇒ 00:06:31.270 Brylle Girang: Even… Even how we update the tickets,
66 00:06:31.480 ⇒ 00:06:37.320 Brylle Girang: I’m exploring how we can… I don’t know, I’m checking the platform and checking Slack, how we can…
67 00:06:37.390 ⇒ 00:06:38.880 Uttam Kumaran: Particular updates.
68 00:06:38.930 ⇒ 00:06:52.130 Brylle Girang: Yeah, ticket updates especially, because there are a lot of things going in on Slack… on Slack channels, and if nobody monitors it, the tickets won’t be updated, so that’s something that I’m trying to explore.
69 00:06:52.960 ⇒ 00:06:53.910 Brylle Girang: But…
70 00:06:54.280 ⇒ 00:07:03.129 Brylle Girang: Yeah, so after today, I should have a more concrete plan for the next 4 days, but this day is
71 00:07:03.240 ⇒ 00:07:10.060 Brylle Girang: totally dedicated to, like, planning out the whole week, making sure that I place everything in the correct order.
72 00:07:10.620 ⇒ 00:07:23.059 Uttam Kumaran: Yeah, I mean, for me, I’m right now most concerned about Element and CTA. Yep. Like, those are our biggest… those are two of our biggest clients. Like, Magic Spoon and things like that are gonna start to reduce.
73 00:07:23.230 ⇒ 00:07:26.880 Uttam Kumaran: So, I feel like as long as those two are doing well.
74 00:07:27.070 ⇒ 00:07:30.679 Uttam Kumaran: I feel really, really… I feel, like, in a better spot, you know?
75 00:07:31.390 ⇒ 00:07:31.960 Brylle Girang: Yeah.
76 00:07:33.140 ⇒ 00:07:42.770 Brylle Girang: Gotcha, gotcha. So, but therefore, in the meantime, our client help with Element NCT is in a fairly good spot, right?
77 00:07:43.220 ⇒ 00:07:50.919 Uttam Kumaran: Yes, yes, I think, like, I think it’s in a good spot. I think today, really, we just want to make sure that,
78 00:07:51.530 ⇒ 00:08:09.640 Uttam Kumaran: We just want to make sure that all those tickets are moving forward, and so I think, yes, I think you’ve nailed the ticket creation piece, because I think now, multiple times per day, you can just go into Cursor and sort of create new tickets. I think similarly, we’re going to want to do, like, the ticket audit does also the updates, right?
79 00:08:10.130 ⇒ 00:08:13.780 Brylle Girang: Yeah, only if it’s discussed through the meeting.
80 00:08:13.780 ⇒ 00:08:14.320 Uttam Kumaran: And the meeting.
81 00:08:14.690 ⇒ 00:08:15.180 Uttam Kumaran: Yeah.
82 00:08:15.180 ⇒ 00:08:16.489 Brylle Girang: Yeah, that’s my car.
83 00:08:16.490 ⇒ 00:08:22.780 Uttam Kumaran: So one thing… Yeah, so one thing that I can work on… This week is, like.
84 00:08:22.900 ⇒ 00:08:26.410 Uttam Kumaran: If you need the Slack messages in cursor.
85 00:08:27.530 ⇒ 00:08:28.250 Brylle Girang: Yeah.
86 00:08:28.250 ⇒ 00:08:28.920 Uttam Kumaran: Be healthy.
87 00:08:31.090 ⇒ 00:08:33.390 Brylle Girang: That would be amazing.
88 00:08:34.059 ⇒ 00:08:34.639 Uttam Kumaran: Okay.
89 00:08:35.339 ⇒ 00:08:37.889 Uttam Kumaran: Okay, so that’s something that I can try to get for you.
90 00:08:38.960 ⇒ 00:08:43.629 Brylle Girang: Gotcha. And if we… I don’t know, if we can treat the Slack messages
91 00:08:43.860 ⇒ 00:08:49.680 Brylle Girang: how we treat transcripts, where it’s going to be constantly saved through the vault.
92 00:08:49.830 ⇒ 00:08:51.190 Brylle Girang: That would be amazing.
93 00:08:51.620 ⇒ 00:08:58.119 Uttam Kumaran: Yeah, so right now, actually, the transcripts are in a… They’re in a database?
94 00:08:58.320 ⇒ 00:09:03.679 Uttam Kumaran: So maybe one thing that I can work on is seeing how I can give you access to those.
95 00:09:03.970 ⇒ 00:09:07.420 Uttam Kumaran: So that you can pull those down.
96 00:09:07.780 ⇒ 00:09:11.560 Uttam Kumaran: Let me see what I can do today to do that.
97 00:09:12.890 ⇒ 00:09:25.850 Uttam Kumaran: Because we already have those saved, but I’ll find that out. But then, once… so if you have access to Slack messages, you’re saying that basically we can do the end-to-end update sync audit piece, right?
98 00:09:26.290 ⇒ 00:09:27.780 Brylle Girang: Yes, yes.
99 00:09:28.400 ⇒ 00:09:29.450 Uttam Kumaran: Okay, okay.
100 00:09:29.830 ⇒ 00:09:35.409 Uttam Kumaran: So that’s something that I can, I can try to work on today. I can ask around, see what we can do.
101 00:09:36.140 ⇒ 00:09:37.000 Brylle Girang: Gotcha.
102 00:09:40.030 ⇒ 00:09:46.800 Uttam Kumaran: Okay, great. I mean, the other piece, I think, is gonna be on, really, like, EP enablement. So, like, all of our other clients, right, like…
103 00:09:47.190 ⇒ 00:09:52.050 Uttam Kumaran: I want to make sure that Mustafa is able to use these And,
104 00:09:52.420 ⇒ 00:09:56.840 Uttam Kumaran: Amber is able to use them, you know, and Pranav’s able to use them.
105 00:09:57.080 ⇒ 00:09:57.750 Uttam Kumaran: So…
106 00:09:57.750 ⇒ 00:09:58.380 Brylle Girang: Yep.
107 00:09:58.380 ⇒ 00:10:00.009 Uttam Kumaran: That’s, I think, one thing that…
108 00:10:00.850 ⇒ 00:10:07.059 Uttam Kumaran: Or maybe, like, as soon as you feel comfortable, dude, you should just go share with them how to do it, because they’ll be really happy.
109 00:10:08.110 ⇒ 00:10:22.109 Brylle Girang: Yes, yes, definitely. I was searching the Slack messages for topics where this is being mentioned. I saw one where you and Greg was talking about this specifically. How can we speed up the process of converting
110 00:10:22.570 ⇒ 00:10:37.930 Brylle Girang: meetings to linear tasks, and that’s something that I’m going to quote, but I will definitely present this to not just the AP team, but for everyone, just in case the CSOs will also see this as helpful, you know? I’m going to share…
111 00:10:37.930 ⇒ 00:10:46.409 Uttam Kumaran: My question to you is, how early can we present this to them? Like, when do you… when do you feel like… I don’t want to wait till Thursday, if…
112 00:10:47.430 ⇒ 00:10:48.929 Uttam Kumaran: Like, it’s already in a good spot.
113 00:10:50.560 ⇒ 00:11:04.559 Brylle Girang: Give me until today to finalize the command, just in case I see anything that needs to be improved, but I will target this to be sent out to the whole team by Wednesday.
114 00:11:05.020 ⇒ 00:11:06.520 Uttam Kumaran: Okay, okay, great, great.
115 00:11:07.400 ⇒ 00:11:12.279 Uttam Kumaran: So I’ll see how much I can do with the Slack, but in its current state, it’s already valuable, you know?
116 00:11:12.280 ⇒ 00:11:15.800 Brylle Girang: Yeah. Okay, gotcha. That would be helpful.
117 00:11:16.160 ⇒ 00:11:24.719 Brylle Girang: Yeah, that’s… just it for me. So, I’m going to focus on the delivery syncs.
118 00:11:25.190 ⇒ 00:11:37.899 Brylle Girang: One thing that I want to make sure is that I understand where are we in the Gantt charts, because the Gantt charts that I did not create is a bit confusing. It doesn’t match with the linear tickets, so I…
119 00:11:37.900 ⇒ 00:11:46.890 Uttam Kumaran: Also, tell me about… tell me about what you mentioned about Asana. Like, you think we should just… you think we should just do this all in, in Asana?
120 00:11:47.420 ⇒ 00:11:57.790 Brylle Girang: Yeah, so I am actually preparing some sort of a memo, similar to how we prepare the memos for our clients, but my main
121 00:11:57.940 ⇒ 00:12:01.479 Brylle Girang: Point here is that we are using
122 00:12:01.610 ⇒ 00:12:11.970 Brylle Girang: three separate tools for basically one purpose, and that’s project management. We have linear, we have Instagant, and then we have operating.
123 00:12:11.970 ⇒ 00:12:12.890 Uttam Kumaran: Yeah.
124 00:12:13.000 ⇒ 00:12:14.869 Brylle Girang: how we use linear…
125 00:12:15.430 ⇒ 00:12:21.489 Brylle Girang: I believe, correct me if I’m wrong, but how we use linear is different from how I envision linear to be used.
126 00:12:22.960 ⇒ 00:12:38.000 Brylle Girang: in my opinion, linear should be used for fast-paced issues, like troubleshooting, someone creates a linear issue, it needs to be solved immediately. But the tasks that we’re currently handling via linear are actually
127 00:12:39.450 ⇒ 00:12:44.460 Brylle Girang: Task for projects, which does not get resolved within a day.
128 00:12:44.580 ⇒ 00:12:50.959 Brylle Girang: So, I don’t believe that we’re maximizing, like, the potential of linear, and at the same time.
129 00:12:51.260 ⇒ 00:13:00.979 Brylle Girang: we’re adding more friction points for the EPs, for the CSOs, because there are too many tools that they need to update at the same time.
130 00:13:02.010 ⇒ 00:13:10.850 Brylle Girang: We have problems with operating, and that’s why the guides have been created, Rico is nudging, and I also think that that’s part of it.
131 00:13:11.030 ⇒ 00:13:19.059 Brylle Girang: Because… Gantt charts should be… A direct replica of the task that we’re doing.
132 00:13:19.350 ⇒ 00:13:19.720 Uttam Kumaran: Yeah.
133 00:13:19.720 ⇒ 00:13:25.760 Brylle Girang: And with Instagant and Linear being different, they’re not…
134 00:13:26.480 ⇒ 00:13:31.970 Brylle Girang: they’re not a direct reflection of each other. That’s also one of the main problems that I’m seeing.
135 00:13:32.300 ⇒ 00:13:33.710 Brylle Girang: We have…
136 00:13:34.820 ⇒ 00:13:41.410 Brylle Girang: Too many platforms that we’re trying to maintain for basically one goal, and that’s to ensure that things get moving.
137 00:13:41.610 ⇒ 00:13:42.170 Brylle Girang: But…
138 00:13:43.060 ⇒ 00:13:47.999 Uttam Kumaran: I guess my question is, like, take a look also at linear milestones.
139 00:13:48.420 ⇒ 00:13:51.200 Uttam Kumaran: and linear projects. They do have…
140 00:13:51.380 ⇒ 00:13:54.070 Uttam Kumaran: like a Gantt sort of functionality.
141 00:13:54.590 ⇒ 00:13:55.640 Uttam Kumaran: In there?
142 00:13:56.340 ⇒ 00:13:59.080 Uttam Kumaran: That I actually think that, like.
143 00:13:59.560 ⇒ 00:14:03.099 Uttam Kumaran: May, may be able to do a lot of what we’re hoping for.
144 00:14:03.410 ⇒ 00:14:09.579 Uttam Kumaran: So take a look at that. There’s… look up linear milestones, and there is a projects and…
145 00:14:09.700 ⇒ 00:14:13.539 Uttam Kumaran: Like, a bit more deeper project management functionality there.
146 00:14:13.540 ⇒ 00:14:14.429 Brylle Girang: Yeah,
147 00:14:14.430 ⇒ 00:14:22.210 Uttam Kumaran: You know, the reason why I like linear, really, is because they lean in really heavily on integrations and AI.
148 00:14:22.210 ⇒ 00:14:22.860 Brylle Girang: Yeah.
149 00:14:23.750 ⇒ 00:14:31.709 Uttam Kumaran: Yeah. Which is, like, part of my selfish reason I chose the platform, is because I knew that they were gonna really push for it, versus Asana.
150 00:14:31.860 ⇒ 00:14:34.219 Uttam Kumaran: It’s, it’s, it’s really exciting.
151 00:14:34.320 ⇒ 00:14:35.900 Uttam Kumaran: That’s not that great.
152 00:14:36.050 ⇒ 00:14:43.500 Uttam Kumaran: But, worth considering, like, I want to hear your… I want to see your thoughts, for sure. Operating, yes, I’m a little bit, like.
153 00:14:43.610 ⇒ 00:14:47.400 Uttam Kumaran: Not sure about, because… part of this is, like.
154 00:14:47.790 ⇒ 00:14:55.659 Uttam Kumaran: does every client team really need to be managing their hours, or, like, should me and you from, like, a high level manage it, right? It’s like…
155 00:14:55.960 ⇒ 00:14:58.740 Uttam Kumaran: I think that’s still, like, a decision we need to make.
156 00:14:59.850 ⇒ 00:15:04.809 Uttam Kumaran: again, all things that I think would be good discussions when you put together your memo, so…
157 00:15:04.900 ⇒ 00:15:14.229 Brylle Girang: Yes, yes. That gives… that’s so helpful, because in the memo, I’m just going to compare, like, Asana as the all-in-one platform, and then.
158 00:15:14.230 ⇒ 00:15:14.850 Uttam Kumaran: Yeah.
159 00:15:14.850 ⇒ 00:15:21.110 Brylle Girang: as, like, the all-in-one platform. But the main goal here is to remove Instagram and operating.
160 00:15:21.450 ⇒ 00:15:22.010 Uttam Kumaran: Okay.
161 00:15:22.130 ⇒ 00:15:22.920 Uttam Kumaran: Okay.
162 00:15:22.920 ⇒ 00:15:24.270 Brylle Girang: Gotcha. Okay.
163 00:15:25.190 ⇒ 00:15:29.849 Uttam Kumaran: Additionally, dude, there actually may be ability for us to build features that we need.
164 00:15:30.100 ⇒ 00:15:35.470 Uttam Kumaran: Right? Like… As you can see, we can build software for ourselves, so if you’re like, hey.
165 00:15:35.790 ⇒ 00:15:41.340 Uttam Kumaran: Operating is great, but we need, like, these four features. It doesn’t exist. Maybe we can build it.
166 00:15:41.550 ⇒ 00:15:42.300 Uttam Kumaran: You know, ourselves.
167 00:15:42.300 ⇒ 00:15:42.890 Brylle Girang: Yeah.
168 00:15:45.120 ⇒ 00:15:46.270 Brylle Girang: That makes sense, yeah.
169 00:15:46.270 ⇒ 00:15:53.300 Uttam Kumaran: Our team is capable of that, and I think also you could cursor, dude, like, you could probably build a version of it, you know?
170 00:15:53.300 ⇒ 00:15:54.450 Brylle Girang: So…
171 00:15:54.820 ⇒ 00:16:08.710 Uttam Kumaran: I think one thing would be helpful, like, in that memo is really important just to list out all the functionality, and then list out your recommendation, because that way it’ll be the first time we’ve sort of looked at everything.
172 00:16:08.890 ⇒ 00:16:10.809 Uttam Kumaran: All the use cases we have.
173 00:16:10.990 ⇒ 00:16:13.580 Uttam Kumaran: And I don’t know, I would sort of consider this, like.
174 00:16:13.930 ⇒ 00:16:19.790 Uttam Kumaran: This is all under, like, delivery ops, but this is sort of, like, all delivery support software, you know?
175 00:16:22.130 ⇒ 00:16:24.820 Uttam Kumaran: Delivery support tools and software, basically.
176 00:16:25.490 ⇒ 00:16:26.120 Brylle Girang: Yeah.
177 00:16:26.350 ⇒ 00:16:27.330 Brylle Girang: Gotcha.
178 00:16:28.400 ⇒ 00:16:30.279 Brylle Girang: Okay, I’ll do that one.
179 00:16:30.730 ⇒ 00:16:36.549 Uttam Kumaran: Okay, great. I was… how would, like, so I think this week, also, what I can do is start to add you to…
180 00:16:36.740 ⇒ 00:16:38.519 Uttam Kumaran: The Element channel.
181 00:16:39.370 ⇒ 00:16:39.720 Brylle Girang: Okay.
182 00:16:39.720 ⇒ 00:16:42.970 Uttam Kumaran: For the client channel, so you can start to see how things come in.
183 00:16:43.340 ⇒ 00:16:47.220 Brylle Girang: Yeah. I’ll also add you to the CTA channel.
184 00:16:47.780 ⇒ 00:16:51.620 Uttam Kumaran: Just so you could see how, like, conversations are happening with that client.
185 00:16:51.870 ⇒ 00:16:54.770 Uttam Kumaran: Any other channels that you’re missing?
186 00:16:55.120 ⇒ 00:16:59.160 Uttam Kumaran: That you want to sort of, like, be in that you haven’t been added to yet?
187 00:17:00.700 ⇒ 00:17:05.599 Brylle Girang: None so far, it’s really just the external client channels. Okay.
188 00:17:05.609 ⇒ 00:17:12.259 Uttam Kumaran: Again, the only reason we haven’t added you is, like, I just wanted to make sure that when you walk in, you’re, like, very familiar.
189 00:17:12.429 ⇒ 00:17:24.229 Uttam Kumaran: Because then you can say hi, and then you can mention, like, hey, I’m here just helping with, sort of, like, delivery. I could just mention that, like, I’m on the delivery… on the delivery ops team. Yeah, whatever, you know?
190 00:17:24.940 ⇒ 00:17:26.460 Brylle Girang: Okay, gotcha.
191 00:17:27.540 ⇒ 00:17:32.860 Uttam Kumaran: Okay, dude. Alright, I’m pumped for today. I’ll send you something for later. Just Slack me whatever you need.
192 00:17:33.500 ⇒ 00:17:36.589 Brylle Girang: Okay, thank you, thank you so much. Have a great Monday. Thank you.
193 00:17:36.980 ⇒ 00:17:38.160 Uttam Kumaran: Yeah, you too. Bye.