Meeting Title: Ops Sync Date: 2026-02-18 Meeting participants: Rico Rejoso, Elizah Joy


WEBVTT

1 00:01:08.550 00:01:10.469 Elizah Joy: Hi, Rico, can you hear me?

2 00:01:12.460 00:01:13.930 Rico Rejoso: Yep. How are you?

3 00:01:14.370 00:01:16.500 Elizah Joy: I’m good, how are you?

4 00:01:16.820 00:01:17.790 Rico Rejoso: Good, good.

5 00:01:19.230 00:01:19.960 Rico Rejoso: Okay.

6 00:01:20.280 00:01:21.410 Rico Rejoso: Let’s start off.

7 00:01:22.310 00:01:35.780 Elizah Joy: Yep, so… Let me… Let me start… see, on my list for today is to, continue with…

8 00:01:36.150 00:01:40.760 Elizah Joy: The, finance process that we’re talking about.

9 00:01:40.970 00:01:44.030 Elizah Joy: And then, one thing on my end is…

10 00:01:44.350 00:01:51.439 Elizah Joy: in Notion… I don’t have the… Admin access to the…

11 00:01:52.480 00:01:56.240 Elizah Joy: Prev… not the previous, but the old home,

12 00:01:58.030 00:02:00.129 Elizah Joy: homepage that we have, I can’t…

13 00:02:00.230 00:02:04.790 Elizah Joy: I don’t have the authority to make, I mean, to archive that page.

14 00:02:05.330 00:02:09.080 Elizah Joy: Or that Yeah, that workspace.

15 00:02:14.320 00:02:16.229 Rico Rejoso: You can just remove access for everyone.

16 00:02:19.940 00:02:24.110 Rico Rejoso: Alright, so it’s just gonna be the owners or workspace owners that will have access for it.

17 00:02:24.310 00:02:28.300 Rico Rejoso: We cannot really archive it, since there’s no archive folder as such.

18 00:02:28.780 00:02:32.900 Elizah Joy: Yeah, okay, yep, I’ll just remove access for everyone.

19 00:02:33.520 00:02:35.340 Elizah Joy: Hmm, and…

20 00:02:38.460 00:02:42.980 Elizah Joy: Yep, I’ll do the operations order chart for today.

21 00:02:43.280 00:02:50.849 Elizah Joy: And then… Not sure if this is…

22 00:02:56.450 00:02:57.519 Rico Rejoso: I’m sorry? What was that?

23 00:02:58.430 00:03:02.770 Elizah Joy: Okay, I’m looking at linear, so there was an expense request from Kayla.

24 00:03:03.090 00:03:03.680 Rico Rejoso: Yeah.

25 00:03:04.500 00:03:08.600 Elizah Joy: Is she just testing the… the form?

26 00:03:09.050 00:03:11.260 Rico Rejoso: No, no, it’s, real request.

27 00:03:11.590 00:03:12.630 Elizah Joy: Okay.

28 00:03:13.370 00:03:16.570 Elizah Joy: Yep, so yeah, let me view that…

29 00:03:16.870 00:03:22.969 Rico Rejoso: Are you getting any, any notifications once you got… I mean, whenever we got that request, I mean, on your email or such?

30 00:03:23.450 00:03:31.109 Elizah Joy: On my email, I don’t get a notification on that, but I do get the notification that we…

31 00:03:31.250 00:03:33.779 Elizah Joy: get from linear.

32 00:03:34.130 00:03:40.570 Elizah Joy: And then I do get the, Slack message that we have a new expense request.

33 00:03:42.160 00:03:42.780 Rico Rejoso: Yeah.

34 00:03:43.680 00:03:47.509 Rico Rejoso: So, you should probably be getting that, and at the same time.

35 00:03:49.140 00:03:53.129 Rico Rejoso: Yeah, always keep an eye on the operations triage.

36 00:03:53.560 00:03:54.830 Rico Rejoso: And in Europe?

37 00:03:55.400 00:03:56.380 Elizah Joy: Yeah,

38 00:03:56.380 00:04:05.629 Rico Rejoso: I noticed, whenever I check on that, there’s, like, a few tasks, like, yesterday or the day before, like, 4 requests on triage, or 4 triage.

39 00:04:06.210 00:04:08.790 Rico Rejoso: Tickets there that were not touched.

40 00:04:09.440 00:04:09.950 Elizah Joy: Hmm.

41 00:04:09.950 00:04:12.480 Rico Rejoso: I was wondering if you were taking a look at it or not.

42 00:04:13.650 00:04:18.950 Elizah Joy: Yeah, I don’t… I don’t… I do get the notification on Slack, but I do…

43 00:04:19.050 00:04:22.240 Elizah Joy: Sometimes tend to forget… not forget, but…

44 00:04:22.610 00:04:27.170 Elizah Joy: I do go directly to the… Issues list…

45 00:04:27.750 00:04:30.020 Elizah Joy: But yeah, I will keep an eye out.

46 00:04:30.660 00:04:38.330 Rico Rejoso: Yeah, and we can, you know, we can communicate on the operations channel whether you want to take ownership of the tickets or not.

47 00:04:38.470 00:04:42.189 Rico Rejoso: Or if you’re not aware of those tickets, just let me know, and I can take over there as well.

48 00:04:42.930 00:04:43.640 Elizah Joy: Okay.

49 00:04:45.570 00:04:50.050 Elizah Joy: Okay, so that’s… that on my end for JJ.

50 00:04:50.050 00:04:51.850 Rico Rejoso: How are we on the GTM linear board?

51 00:04:52.850 00:04:59.299 Elizah Joy: Oh, it’s, almost done with… because I still have a few line items that I have to…

52 00:04:59.670 00:05:00.350 Elizah Joy: Date is…

53 00:05:00.520 00:05:06.799 Rico Rejoso: What exactly are you doing on the linear board? I mean, what’s needed on that? Are you transferring tickets? Are you creating those tickets?

54 00:05:07.130 00:05:10.550 Elizah Joy: Oh yeah, so the thing there was, like.

55 00:05:11.310 00:05:17.339 Elizah Joy: Remember, like, Sheshu, Shashu was supposed to teach us the cursor.

56 00:05:17.510 00:05:23.739 Elizah Joy: Thing, like, how to add in cursor in there, but…

57 00:05:24.380 00:05:29.550 Elizah Joy: At the moment, I’m not, like, still knowledgeable in that, so what I’ve been doing…

58 00:05:29.780 00:05:39.979 Elizah Joy: is that I have been batching them, so there are still a few links to… Move, specifically on the…

59 00:05:40.230 00:05:43.329 Elizah Joy: Sales section.

60 00:05:43.750 00:05:50.449 Rico Rejoso: Yeah, can you show me what you’re doing so I can… maybe I can help you out on this, because I think this has been here for quite a while already.

61 00:05:50.580 00:05:55.289 Rico Rejoso: And they want to knock this off our list already. We have a few priors that we need to take over.

62 00:05:55.850 00:06:02.429 Elizah Joy: Okay, let me grab this… I will show my screen.

63 00:06:10.300 00:06:19.409 Elizah Joy: Okay… So here… There, these are the lists that needs to be updated.

64 00:06:21.440 00:06:29.370 Elizah Joy: So yeah, just a few tags on this. The sales… the sales ones.

65 00:06:30.610 00:06:33.480 Elizah Joy: This should be updated in there…

66 00:06:34.020 00:06:38.209 Elizah Joy: And then we have this Excel sheet.

67 00:06:42.200 00:06:43.290 Elizah Joy: Oh my god.

68 00:06:52.690 00:06:57.090 Elizah Joy: Yeah, we have these Excel sheets, so…

69 00:06:57.260 00:06:59.969 Elizah Joy: Clarence made a pass on this.

70 00:07:00.200 00:07:06.449 Elizah Joy: And then UTAM. So these are the new updated, categories for these tasks.

71 00:07:07.700 00:07:17.509 Elizah Joy: So, the, thing is to check it and make sure that they’re all… Correct, in the linear board.

72 00:07:18.290 00:07:22.760 Elizah Joy: Because, yeah, we’ll be having separate boards for each now, so GDM…

73 00:07:22.980 00:07:26.340 Elizah Joy: Design would have its own, and then sales.

74 00:07:26.570 00:07:30.830 Rico Rejoso: So, you mentioned linear board, are we referring to linear teams, or…

75 00:07:31.180 00:07:35.539 Rico Rejoso: Because I’m seeing here that we still have sales, marketing, and content as the team.

76 00:07:35.800 00:07:38.339 Rico Rejoso: For the sales marketing department.

77 00:07:38.340 00:07:43.630 Elizah Joy: Yep, so we need to, this one, so this is the new one, so the GDM one.

78 00:07:43.810 00:07:46.799 Elizah Joy: So there’ll be a… Let me…

79 00:07:47.060 00:07:50.090 Elizah Joy: Show you the categories that we should have in there.

80 00:07:50.090 00:07:50.580 Rico Rejoso: So it should.

81 00:07:50.580 00:07:53.500 Elizah Joy: Design, GDM, and sales.

82 00:07:53.600 00:07:56.410 Elizah Joy: So a bunch of those are still…

83 00:07:56.820 00:08:00.149 Elizah Joy: GDM that needs to be updated.

84 00:08:00.150 00:08:06.239 Rico Rejoso: Okay, so content will be changed to GTM, marketing would be for design, and sales for sales, right?

85 00:08:06.440 00:08:07.950 Elizah Joy: Yeah, that’s right.

86 00:08:08.330 00:08:12.810 Rico Rejoso: Alright, so why haven’t we changed the name for those teams yet?

87 00:08:13.130 00:08:17.150 Elizah Joy: Yeah, I haven’t done that yet, I haven’t gotten to that point.

88 00:08:17.150 00:08:20.750 Rico Rejoso: So what have been the links, just to confirm? And where are you at?

89 00:08:21.210 00:08:24.459 Elizah Joy: So these tasks, they need to be added in there.

90 00:08:24.910 00:08:28.320 Rico Rejoso: Oh, these are new tasks, or new issues, new tickets, right?

91 00:08:28.480 00:08:32.270 Elizah Joy: Yeah, so these are… some of these, they came from the Notion.

92 00:08:32.409 00:08:33.989 Elizah Joy: From our notion.

93 00:08:33.990 00:08:35.189 Rico Rejoso: Okay, great, great.

94 00:08:35.190 00:08:38.319 Elizah Joy: Yeah, so I have to, check if they’re there.

95 00:08:38.659 00:08:46.980 Elizah Joy: I’m pretty sure, like, if I do have, like, a suggestion that I did get last week was use cursor for this.

96 00:08:47.150 00:08:56.340 Elizah Joy: I, then I had this, conversation with Cheshire. If… like… That’s…

97 00:08:56.590 00:09:00.520 Elizah Joy: if we decide to go use Cursor, like.

98 00:09:00.660 00:09:05.239 Elizah Joy: like, we’re both… I’m not confident that it would,

99 00:09:05.730 00:09:16.559 Elizah Joy: be… like, it would appear in the right way, if that makes sense, in the linear board. And then one suggestion from Clarence yesterday was, like, to create, like, the…

100 00:09:16.710 00:09:22.499 Elizah Joy: a new board and test that out. Like, a new, linear board.

101 00:09:22.610 00:09:36.360 Elizah Joy: specifically for this, just to test this out and not touch the current linear board that we had. But yeah, I do… I’m having challenge on that, because I… I’m still confused on how to use cursor.

102 00:09:36.460 00:09:37.430 Elizah Joy: Yeah.

103 00:09:37.990 00:09:38.680 Rico Rejoso: Okay.

104 00:09:38.970 00:09:47.220 Rico Rejoso: Yeah, maybe we can start off, because I don’t think you have a clear path on what, you know, on… I mean, on how we can finalize this one.

105 00:09:47.220 00:09:47.620 Elizah Joy: Yes.

106 00:09:47.620 00:09:53.560 Rico Rejoso: Yeah, I see that the tags, or the labels, I mean, tickets have been labeled, and you have

107 00:09:53.830 00:10:00.030 Rico Rejoso: you know, the team categories already, which are GTM, Sales, and Design. Maybe we can start off by renaming

108 00:10:00.290 00:10:05.440 Rico Rejoso: The linear team here, which are content, marketing, and sales to the…

109 00:10:05.750 00:10:18.180 Rico Rejoso: should be theme right now, which is sales, design, and GTM. Then afterwards, the tickets and sales, move it to GTM or design, whichever, or wherever should it be.

110 00:10:18.290 00:10:24.070 Rico Rejoso: And afterwards… I mean, if we’re gonna do it manually, it’s gonna take, like, you know.

111 00:10:24.340 00:10:24.870 Elizah Joy: Mmm.

112 00:10:24.980 00:10:32.029 Rico Rejoso: few hours, perhaps, but this has been ongoing for days. If you’re not fond, or let’s say, not yet

113 00:10:32.200 00:10:38.210 Rico Rejoso: you know, I mean, same with me, I’m not used to cursor, I’m still learning how to use Cursor GitHub and stuff.

114 00:10:38.890 00:10:47.410 Rico Rejoso: if you wanna, you know, knock this out, you can just do it manually for now, then we can experiment on the latter time, because, I mean, if we’re gonna experiment now, you know, it’s gonna take you a lot of…

115 00:10:47.730 00:11:03.000 Rico Rejoso: It’s gonna take you days to get things right, right? And we have a couple of priorities that we need to focus. We can experiment once everything is done. I think for me right now, because we… I’m thinking that we can knock off some of our priorities… some of our stakeholder priorities for this week. We’re already…

116 00:11:03.150 00:11:13.329 Rico Rejoso: In the midweek, so we want to make sure that we, you know, we can at least accomplish 70%, so whenever there are feedback or revisions, we can work on it before the week closes.

117 00:11:13.700 00:11:14.930 Rico Rejoso: Alright.

118 00:11:15.180 00:11:15.870 Elizah Joy: Yep.

119 00:11:16.250 00:11:20.590 Rico Rejoso: Yeah. So… Okay, change the linear theme to

120 00:11:20.850 00:11:25.260 Rico Rejoso: to what it should be right now, which is design, sales, and GTM, then…

121 00:11:25.890 00:11:31.240 Rico Rejoso: select all the tickets that have been labeled and should be on GPM or design from sales, then move it there.

122 00:11:31.830 00:11:32.670 Elizah Joy: Okay.

123 00:11:32.670 00:11:38.190 Rico Rejoso: You can knock this out in 2 hours, believe me, I’ve done this before, I’ve organized linear for, like, a couple of times already.

124 00:11:39.020 00:11:41.719 Rico Rejoso: Especially sales and marketing, since…

125 00:11:42.050 00:11:48.569 Rico Rejoso: Before, we only have marketing, we don’t have sales. So everything in marketing, I transferred in sales. So it’s the other way around.

126 00:11:49.280 00:11:50.020 Elizah Joy: -

127 00:11:50.020 00:11:57.880 Rico Rejoso: That’s what you have to make sure everything’s organized and moved to the respective teams before you knock out this new task or tickets and spreadsheet, okay?

128 00:11:58.120 00:11:59.560 Elizah Joy: Totally.

129 00:12:00.280 00:12:02.610 Rico Rejoso: Is that clear, or do you have any questions?

130 00:12:03.000 00:12:05.529 Elizah Joy: No questions on that.

131 00:12:05.530 00:12:11.990 Rico Rejoso: Alright, so we can… you can knock this out in the next 2 hours, because I don’t want you to get stuck on this for days.

132 00:12:12.230 00:12:12.670 Elizah Joy: Beautiful.

133 00:12:12.670 00:12:15.630 Rico Rejoso: And it’s been repeatedly in progress for quite a while.

134 00:12:16.230 00:12:17.470 Elizah Joy: Alright.

135 00:12:18.040 00:12:25.119 Rico Rejoso: Okay, that’s it for the lanyard board, I guess. I think there’s… let me see… I think there’s no other issues aside from that.

136 00:12:25.570 00:12:27.770 Elizah Joy: Just that on the linear board.

137 00:12:27.950 00:12:46.349 Rico Rejoso: Okay, after you knock that out, we should be on the finance process ma- mapping. We should have that discussion now, but due to the linear board not being finished yet, I think you have to focus on this one first, then we can discuss it afterwards. We do have, like, a budget review later. Do you have, like, any context on what we’re doing, or what we’re gonna discuss later on?

138 00:12:46.590 00:12:52.019 Elizah Joy: I did, go through the files that Megan has sent over.

139 00:12:53.160 00:12:56.370 Elizah Joy: Yeah, the 2026 financials.

140 00:12:57.090 00:12:58.500 Rico Rejoso: Oh yeah, I didn’t, dear.

141 00:13:01.710 00:13:02.540 Rico Rejoso: Okay.

142 00:13:02.730 00:13:07.149 Elizah Joy: I just… I did made a, pass through it.

143 00:13:07.720 00:13:10.900 Elizah Joy: I’m not sure if it’s the same width.

144 00:13:11.650 00:13:14.609 Elizah Joy: If he’s gonna go through this through the meeting.

145 00:13:16.420 00:13:19.640 Elizah Joy: But yeah, I’m assuming she would be.

146 00:13:26.140 00:13:26.810 Rico Rejoso: Okay.

147 00:13:32.930 00:13:36.649 Rico Rejoso: Yeah, let’s just be prepared, with the budget review later.

148 00:13:37.330 00:13:37.850 Elizah Joy: Hmm.

149 00:13:37.850 00:13:42.800 Rico Rejoso: didn’t provide any context on what will be discussed later on. Well.

150 00:13:42.940 00:13:47.179 Rico Rejoso: She mentioned budget review, so probably it’s departmental budget review.

151 00:13:47.820 00:13:48.670 Elizah Joy: -

152 00:13:51.260 00:13:51.819 Rico Rejoso: forgave me.

153 00:13:52.170 00:13:53.689 Rico Rejoso: We could just, we could…

154 00:13:53.890 00:13:58.650 Rico Rejoso: I mean, we just… we could just… we just have to wait later on and see what’s gonna happen, okay?

155 00:13:58.910 00:14:02.020 Elizah Joy: But yeah, let’s discuss this one at the same time.

156 00:14:02.020 00:14:16.289 Rico Rejoso: I mean, let’s wait for that. At the same time, let’s discuss it after, because I guess this is part of the process mapping, or one of the processes that finance are handling, and we want to make sure that we get involved with this one before our stakeholder review, which is probably in an hour.

157 00:14:16.470 00:14:24.190 Rico Rejoso: And so we can have context on what should we do, or what should we say during that kind of meeting, because I don’t want us just to be spectating during that meeting.

158 00:14:24.510 00:14:25.649 Elizah Joy: Yep,

159 00:14:27.700 00:14:32.429 Rico Rejoso: Alright, so we have another, couple of tasks that are in progress, as should be.

160 00:14:32.750 00:14:42.180 Rico Rejoso: Tackled within this week. I mentioned yesterday about the CSO and SL process map, and I was asking if you can create a database for it, and the form…

161 00:14:42.460 00:14:54.110 Rico Rejoso: where we can… or pages where we can forward to our CSO, since we’re busy, so they can jot down their processes, and we can take over afterwards. Have we done anything like that yet?

162 00:14:54.110 00:15:01.830 Elizah Joy: Nothing on that yet… I haven’t started on that board yet.

163 00:15:02.690 00:15:09.789 Elizah Joy: Because, yeah, one thing on my end yesterday, while I was closing off an ocean task, was that

164 00:15:10.260 00:15:12.660 Elizah Joy: For the Friday Retro.

165 00:15:12.980 00:15:20.190 Elizah Joy: I was trying to update the person for For this Friday, Because we don’t…

166 00:15:20.320 00:15:23.840 Elizah Joy: Yeah, it was supposed to be Cheshire, right? So I had to find…

167 00:15:23.960 00:15:27.800 Elizah Joy: Someone who’s available to do that.

168 00:15:28.990 00:15:30.210 Rico Rejoso: Okay, did I get someone?

169 00:15:30.510 00:15:35.279 Elizah Joy: For Friday, we did, Zoran. Zoran will be doing it for Friday.

170 00:15:35.560 00:15:42.560 Rico Rejoso: Great, great. Okay, so we have that knocked out. Notion should be good, right? We don’t have any pending tasks?

171 00:15:43.750 00:15:55.249 Elizah Joy: Nothing else, nothing from our conversation yesterday, so they’ve all been moved to the, new Notion homepage.

172 00:15:55.250 00:15:57.770 Rico Rejoso: Okay, that includes the GTM, right? The GTM?

173 00:15:57.770 00:15:58.470 Elizah Joy: Yeah.

174 00:15:58.970 00:16:01.830 Elizah Joy: Everything on the GDM page.

175 00:16:02.530 00:16:14.229 Rico Rejoso: Right, so we just have to revoke access for all team members. It should be… it should only be the workspace owners that have access for the previous homepage, and the rest should have no access for it, right?

176 00:16:14.500 00:16:15.090 Elizah Joy: Yep.

177 00:16:15.250 00:16:24.330 Rico Rejoso: Okay, then you’ll… you’ll tackle the leaderboard afterwards. What are the progress on the… ops org chart.

178 00:16:25.460 00:16:27.899 Elizah Joy: It’s on my list for today.

179 00:16:28.410 00:16:34.750 Elizah Joy: I’ve started to list some… list out some of the tasks, but I think, what would be helpful is that

180 00:16:35.060 00:16:44.430 Elizah Joy: If you could list out the tasks that you have in mind for that as well, then we can start categorizing that, per category.

181 00:16:44.970 00:16:48.379 Rico Rejoso: A rough draft of what’s… of what you have for this chart already?

182 00:16:48.610 00:16:52.079 Elizah Joy: Yep, I think… yeah, I’ll send it over to you.

183 00:16:54.060 00:16:57.500 Rico Rejoso: Okay, yeah, sure, you can send that over. Because if…

184 00:16:57.800 00:17:10.220 Rico Rejoso: These are the in-progress stuff that you have on your end-of-day list, and if we can close this out today, we cannot proceed on the other, tasks that we have. Finance process, delivery, process maps.

185 00:17:11.400 00:17:15.549 Rico Rejoso: And you’re supposedly to share the non-ed stats for midweek, right? Today?

186 00:17:15.550 00:17:19.450 Elizah Joy: Yeah, just today, yep. Today for… I guess it’s Wednesday.

187 00:17:19.940 00:17:22.269 Rico Rejoso: Alright, get that going, and…

188 00:17:22.500 00:17:29.119 Rico Rejoso: Anything else? Just make sure… let’s make it a habit to watch the linear triage, operations triage, okay?

189 00:17:29.970 00:17:41.220 Rico Rejoso: If you have questions, like, you don’t know how software processes, things like that works, just ping me and I can take over. But if you do know how to, like, take over some of the faster, especially the expense requests and stuff.

190 00:17:41.950 00:17:45.280 Rico Rejoso: sit down and inform me on the operations channel, okay?

191 00:17:45.660 00:17:46.480 Rico Rejoso: bittersweet.

192 00:17:47.260 00:17:48.170 Elizah Joy: Yep, okay.

193 00:17:49.070 00:18:00.140 Rico Rejoso: Okay, so yeah, I guess that’s it for us for now. Let’s sink in if we have any questions. Hopefully, once you’re done with the linear board, let me know, so we can proceed in discussing or have a working session later.

194 00:18:01.070 00:18:02.840 Rico Rejoso: For the finance process, okay?

195 00:18:03.030 00:18:04.960 Elizah Joy: Yep, sure, that’s good.

196 00:18:05.310 00:18:06.759 Rico Rejoso: Alright, any questions so far?

197 00:18:07.010 00:18:09.280 Elizah Joy: No questions on my end.

198 00:18:09.550 00:18:12.439 Rico Rejoso: Alright, thank you so much, I’ll be available on Slack if you need anything, okay?

199 00:18:12.960 00:18:16.329 Elizah Joy: Yep. Laura? Yes, thank you so much.

200 00:18:16.400 00:18:17.200 Rico Rejoso: Have a good one.

201 00:18:17.610 00:18:18.790 Elizah Joy: Thank you.