Meeting Title: Ops <> GTM Sync Date: 2026-02-13 Meeting participants: Sheshu Chandrasekar, Luke’s Notetaker, Luke Scorziell, Hannah Wang, Elizah Joy, Rico Rejoso
WEBVTT
1 00:00:23.680 ⇒ 00:00:25.360 Sheshu Chandrasekar: Hey, Luke!
2 00:00:40.050 ⇒ 00:00:41.050 Sheshu Chandrasekar: How’s it going?
3 00:00:57.160 ⇒ 00:00:58.859 Luke Scorziell: You’re in my AirPods.
4 00:00:59.030 ⇒ 00:00:59.850 Sheshu Chandrasekar: No, you’re good.
5 00:00:59.850 ⇒ 00:01:01.169 Luke Scorziell: We’re in my pocket.
6 00:01:01.370 ⇒ 00:01:02.270 Sheshu Chandrasekar: All good.
7 00:01:03.250 ⇒ 00:01:05.280 Sheshu Chandrasekar: How’s your week been so far?
8 00:01:07.270 ⇒ 00:01:13.960 Luke Scorziell: Good! It’s definitely, like, a crazy end of the week. I’ve had meetings all morning, and then I have more meetings, and
9 00:01:15.330 ⇒ 00:01:18.310 Luke Scorziell: Yeah, trying to find some time to get stuff done.
10 00:01:18.650 ⇒ 00:01:21.790 Sheshu Chandrasekar: Yeah, I’m trying to find some time to eat.
11 00:01:22.120 ⇒ 00:01:25.609 Sheshu Chandrasekar: Where I am right now. But yeah, I hear you.
12 00:01:26.440 ⇒ 00:01:27.570 Luke Scorziell: Hey, Hedar.
13 00:01:27.750 ⇒ 00:01:29.120 Sheshu Chandrasekar: Oh, sorry, go ahead.
14 00:01:29.120 ⇒ 00:01:31.180 Luke Scorziell: I was just gonna say, how’s your week been?
15 00:01:31.410 ⇒ 00:01:36.139 Sheshu Chandrasekar: Honestly, I wish I didn’t get sick on Monday, cause it’s…
16 00:01:36.380 ⇒ 00:01:39.060 Sheshu Chandrasekar: It’s, like, pushed back a lot of things, and…
17 00:01:39.390 ⇒ 00:01:49.500 Sheshu Chandrasekar: But I feel like, you know, now that we’re at the end of the week, things are just starting to click a little bit, so I’m pretty optimistic going into next week on getting more things done.
18 00:01:50.130 ⇒ 00:01:51.110 Luke Scorziell: Yeah, yeah.
19 00:01:51.920 ⇒ 00:01:53.360 Luke Scorziell: Yeah, that’s…
20 00:01:54.410 ⇒ 00:01:59.319 Luke Scorziell: Getting sick is never the best. It’s, like, always an excuse to, like, rest for me, though, so…
21 00:01:59.320 ⇒ 00:02:04.169 Sheshu Chandrasekar: Yeah, I don’t like wrestling, but sometimes I’m just like, I need it, you know? So, yeah.
22 00:02:04.170 ⇒ 00:02:06.050 Luke Scorziell: Oh, you got it.
23 00:02:09.250 ⇒ 00:02:13.720 Sheshu Chandrasekar: Cool, if this is the, the room for today,
24 00:02:15.010 ⇒ 00:02:30.040 Sheshu Chandrasekar: I guess I can give some updates. So, I did map out, kind of like, the GTM process, and Hannah and Luke, thanks so much for your comments, like, that was super valuable on a lot of things that I need to do to map this out. So…
25 00:02:30.240 ⇒ 00:02:34.560 Sheshu Chandrasekar: I guess, let me share it, like, what I’ve kind of put together.
26 00:02:34.560 ⇒ 00:02:55.099 Sheshu Chandrasekar: A lot of this was AI-generated. I tweaked it, I made sure some of the information is, you know, correct. So, just, if you have a chance today, or even next week, just review through it, let me know what’s wrong. You can just even add comments in this Notion document. But I think it would be… I thought it would be extremely useful for your team moving forward.
27 00:02:56.070 ⇒ 00:03:03.390 Sheshu Chandrasekar: in terms, like, figuring out, like, what systems you guys are using, and what could be moved into HubSpot from Notion.
28 00:03:03.670 ⇒ 00:03:07.669 Sheshu Chandrasekar: But with that being said, I think… As ops, like.
29 00:03:08.290 ⇒ 00:03:14.070 Sheshu Chandrasekar: what we have come to conclusion on is that HubSpot Is a tool that…
30 00:03:14.650 ⇒ 00:03:23.760 Sheshu Chandrasekar: Eventually, we would like to get involved in, but at the moment, it’s just like, there’s just so many moving pieces, that we don’t even know, like.
31 00:03:24.280 ⇒ 00:03:35.400 Sheshu Chandrasekar: what’s a big priority for the go-to-market team, right? Like, meaning, like, there’s so many things… there’s so many things going on, like, for the lead generation or, like, lead gating and stuff like that, like…
32 00:03:35.820 ⇒ 00:03:40.379 Sheshu Chandrasekar: We don’t want to, like, go in there and tell you guys, like, hey, like, let’s start working on this, like…
33 00:03:40.870 ⇒ 00:03:49.509 Sheshu Chandrasekar: I think we’ll leave that up to you, and then if you need help, like, just let us know, and we’re more than happy to come and help you out. But I think…
34 00:03:49.510 ⇒ 00:04:07.810 Sheshu Chandrasekar: it seems like Ryan has HubSpot figured out, you guys are slowly getting acclimated to that software, but if it’s anything related to Notion, like, we’ll take care of that for you. Like, we can help you out, like, if you’re saying, hey, we need some help with databases, or these are the changes that are happening to, like, a certain database, like.
35 00:04:08.020 ⇒ 00:04:11.819 Sheshu Chandrasekar: Just let us know, and we’re more than happy to, like, help you and assist you there, but…
36 00:04:12.380 ⇒ 00:04:15.419 Sheshu Chandrasekar: I just want to give you some time to kind of read through this
37 00:04:15.890 ⇒ 00:04:25.069 Sheshu Chandrasekar: current process map, and maybe I even included, like, where you guys can start migrating on a weekly or even monthly basis, and…
38 00:04:25.260 ⇒ 00:04:32.070 Sheshu Chandrasekar: figure out, like, what the best course of action is. So, I’m gonna stop right there and see if you guys have any thoughts.
39 00:04:37.770 ⇒ 00:04:40.670 Luke Scorziell: Thank you for putting this together, it’s helpful.
40 00:04:41.820 ⇒ 00:04:42.840 Sheshu Chandrasekar: Yeah.
41 00:04:54.290 ⇒ 00:04:56.330 Hannah Wang: I think I need time.
42 00:04:56.680 ⇒ 00:05:00.750 Hannah Wang: To look at it, not on a meeting, because my brain doesn’t work.
43 00:05:02.120 ⇒ 00:05:10.420 Hannah Wang: working sessions are not good for me during meetings. Like, I’m not good at working sessions, so I just need some async time by myself to…
44 00:05:10.630 ⇒ 00:05:17.740 Hannah Wang: To look at this, but yeah, thanks for putting this together, and even all the other stuff that you had us look at.
45 00:05:18.300 ⇒ 00:05:18.870 Hannah Wang: Before.
46 00:05:18.870 ⇒ 00:05:19.220 Sheshu Chandrasekar: Yeah.
47 00:05:19.220 ⇒ 00:05:24.830 Hannah Wang: for putting that together. I know… Everything was everywhere, and…
48 00:05:25.420 ⇒ 00:05:28.790 Hannah Wang: I think we’re slowly getting into a place where
49 00:05:28.980 ⇒ 00:05:32.230 Hannah Wang: It’s not everywhere, hopefully, so…
50 00:05:33.320 ⇒ 00:05:37.440 Hannah Wang: Yeah, I think HubSpot will be kind of our…
51 00:05:37.830 ⇒ 00:05:40.830 Hannah Wang: North Star, like, putting everything there. And then…
52 00:05:40.830 ⇒ 00:05:41.510 Sheshu Chandrasekar: Yeah.
53 00:05:41.510 ⇒ 00:05:42.810 Hannah Wang: Yeah, for Notion.
54 00:05:44.110 ⇒ 00:05:55.419 Hannah Wang: I got it, or I got… I got you on the note that if we need help adding anything, just ping you guys. I don’t use Notion a ton, I think I’m just looking at
55 00:05:55.640 ⇒ 00:06:04.330 Hannah Wang: I just look at the content calendar that Luke built out, mostly, and then… Oh, I guess…
56 00:06:04.550 ⇒ 00:06:11.290 Hannah Wang: Yeah, I… maybe the status of, like, the partnerships database, is that also…
57 00:06:11.600 ⇒ 00:06:15.300 Hannah Wang: I’m assuming I can check myself, if that’s migrated.
58 00:06:15.770 ⇒ 00:06:16.979 Hannah Wang: I think those are kind of…
59 00:06:16.980 ⇒ 00:06:18.329 Sheshu Chandrasekar: Don’t think so, because…
60 00:06:18.660 ⇒ 00:06:21.849 Sheshu Chandrasekar: I… I go in there with Utam and…
61 00:06:22.500 ⇒ 00:06:27.780 Sheshu Chandrasekar: use, like, any relevant information to update the spreadsheet.
62 00:06:27.780 ⇒ 00:06:28.600 Hannah Wang: I see.
63 00:06:28.600 ⇒ 00:06:34.510 Sheshu Chandrasekar: Yeah, so I don’t think so, but I’ll double-check with him, or if you want to double-check, that’s fine too.
64 00:06:35.380 ⇒ 00:06:38.419 Hannah Wang: Yeah, if you check with him, I mean, I…
65 00:06:39.400 ⇒ 00:06:46.410 Hannah Wang: I ask only because I built out this… Brainstorming doc?
66 00:06:46.410 ⇒ 00:06:49.509 Sheshu Chandrasekar: for an event we’re hosting with Mixpanel.
67 00:06:49.510 ⇒ 00:06:50.290 Luke Scorziell: But…
68 00:06:50.770 ⇒ 00:06:54.810 Hannah Wang: I’m thinking, moving forward, anything external…
69 00:06:55.100 ⇒ 00:06:59.059 Hannah Wang: that needs to be externally sent out, I’ll just do it in Google…
70 00:06:59.230 ⇒ 00:07:09.329 Hannah Wang: doc, because we have a partnerships folder in Google Drive, and I think people are better at collaborating in there than in Notion, because not everyone uses Notion.
71 00:07:09.330 ⇒ 00:07:09.710 Sheshu Chandrasekar: Yeah.
72 00:07:10.170 ⇒ 00:07:11.000 Sheshu Chandrasekar: That’s fair.
73 00:07:11.000 ⇒ 00:07:20.689 Hannah Wang: So, I… as long as this page, I guess, is somewhat preserved, and also,
74 00:07:22.530 ⇒ 00:07:31.909 Hannah Wang: I started this page as well. It’s… it’s also in the database under amplitude. I just put it here.
75 00:07:32.450 ⇒ 00:07:38.060 Hannah Wang: I think those are the only two things I really need to preserve. Sorry for bringing it up so late, but…
76 00:07:38.600 ⇒ 00:07:45.289 Hannah Wang: Other than that, I think I don’t really use this database.
77 00:07:45.830 ⇒ 00:07:47.840 Hannah Wang: anymore, so…
78 00:07:47.840 ⇒ 00:07:49.260 Sheshu Chandrasekar: Okay.
79 00:07:49.340 ⇒ 00:07:52.500 Hannah Wang: Yeah, it’s just, like, for planning docs, and I realized
80 00:07:52.820 ⇒ 00:08:03.930 Hannah Wang: retroactively after creating the two that I just showed, that I… I should probably do it in Google… Google Doc, because it’s easier for collaboration. So, I’ll do that moving forward. Yeah.
81 00:08:04.320 ⇒ 00:08:10.849 Sheshu Chandrasekar: We’ll… we’ll look at the partnerships database, and the existing Notion, just move it over to the new one, and then…
82 00:08:11.010 ⇒ 00:08:17.690 Sheshu Chandrasekar: What we’re planning on doing, next month onwards is kind of having, like.
83 00:08:18.220 ⇒ 00:08:28.380 Sheshu Chandrasekar: a monthly cleanup with each team, like, go-to-market, engineering, CSLs, like, everyone, and kind of, like, asking them to, like, look at their documents and
84 00:08:28.530 ⇒ 00:08:33.729 Sheshu Chandrasekar: You know, get rid of anything that needs to be… not get rid of, but archive anything that’s no longer relevant.
85 00:08:34.049 ⇒ 00:08:35.309 Hannah Wang: Okay, yeah.
86 00:08:35.659 ⇒ 00:08:40.619 Sheshu Chandrasekar: But for now, we’ll migrate that over, and then next month, when we send out those invites, like.
87 00:08:40.969 ⇒ 00:08:43.889 Sheshu Chandrasekar: You guys can go through, and we’ll be on that call, too.
88 00:08:43.999 ⇒ 00:08:45.589 Sheshu Chandrasekar: To help you out, but…
89 00:08:46.029 ⇒ 00:08:50.739 Sheshu Chandrasekar: You know, you can go through and figure out what needs to be archived and no longer, you know.
90 00:08:51.259 ⇒ 00:08:52.949 Sheshu Chandrasekar: alive, I guess, so…
91 00:08:52.950 ⇒ 00:08:53.750 Hannah Wang: Yeah.
92 00:08:53.880 ⇒ 00:09:02.520 Hannah Wang: I mean, this… this database was built before I joined, so I think mostly… Robert and Utam.
93 00:09:02.800 ⇒ 00:09:16.450 Hannah Wang: touched it, so you can just ask U-Tam. Like, aside from the stuff that I showed you, like, he kind of was very hands-on with this page, so if he says to just archive everything, like, I’m fine, I’m game with that.
94 00:09:16.450 ⇒ 00:09:21.299 Sheshu Chandrasekar: I really think there’s only, like, 7 to 10. I think it’s now 7.
95 00:09:21.300 ⇒ 00:09:21.950 Hannah Wang: But yeah.
96 00:09:21.950 ⇒ 00:09:24.289 Sheshu Chandrasekar: Partnerships that we’re actively tracking.
97 00:09:24.290 ⇒ 00:09:25.040 Hannah Wang: Yeah.
98 00:09:25.040 ⇒ 00:09:29.379 Sheshu Chandrasekar: So, I think you’re right, this could be very old, so I’ll take a look against the,
99 00:09:29.590 ⇒ 00:09:33.570 Sheshu Chandrasekar: the spreadsheet and HubSpot, and make that decision, and then let UTA…
100 00:09:33.570 ⇒ 00:09:36.139 Hannah Wang: I mean, this is totally outdated.
101 00:09:36.140 ⇒ 00:09:39.039 Sheshu Chandrasekar: Yeah, I don’t think we work with Upwork anymore, so…
102 00:09:39.100 ⇒ 00:09:50.910 Hannah Wang: Yeah, or Upwork was more of, like, a platform we used to get jobs, or not jobs, leads, but, yeah, like, a lot of these, like,
103 00:09:51.740 ⇒ 00:09:59.920 Hannah Wang: Yeah, we’ve, like… had some relations with some of these agencies and partners, but I think…
104 00:10:00.150 ⇒ 00:10:02.919 Hannah Wang: Yeah, yeah, the Google Doc…
105 00:10:03.390 ⇒ 00:10:12.509 Hannah Wang: Google Sheet should show the ones we’re prioritizing, and I feel like it could change from quarter to quarter, so I don’t know if Utam wants to keep, like, a
106 00:10:13.130 ⇒ 00:10:19.220 Hannah Wang: record of, like, some of the ones that we’ve started to work with, I don’t know, so…
107 00:10:19.800 ⇒ 00:10:21.749 Hannah Wang: Up to him.
108 00:10:22.740 ⇒ 00:10:23.340 Sheshu Chandrasekar: Okay.
109 00:10:23.340 ⇒ 00:10:23.980 Hannah Wang: Yeah.
110 00:10:24.730 ⇒ 00:10:31.370 Sheshu Chandrasekar: Okay, what I’ll do is then I will migrate this to the new one, and then just check against the HubSpot.
111 00:10:31.630 ⇒ 00:10:40.329 Sheshu Chandrasekar: And then, just to let UTOM know, like, where we are with certain ones. I think you’re… yeah. I think that would be the best move forward, so we can close it out.
112 00:10:40.480 ⇒ 00:10:47.480 Hannah Wang: Yeah, and I know Luke also uses that database here, like, in his, whatchamacall?
113 00:10:48.120 ⇒ 00:10:49.040 Luke Scorziell: the calendar.
114 00:10:49.290 ⇒ 00:10:53.320 Luke Scorziell: There’s a way to just clean it up and migrate it to the go-to-market hub.
115 00:10:54.800 ⇒ 00:10:58.170 Sheshu Chandrasekar: I think we already have this calendar in the new one.
116 00:10:58.170 ⇒ 00:11:00.990 Luke Scorziell: Not the… sorry, the partnerships database.
117 00:11:00.990 ⇒ 00:11:02.839 Sheshu Chandrasekar: Okay, yeah, I’ll do that. That’s not a problem.
118 00:11:02.840 ⇒ 00:11:10.330 Luke Scorziell: yeah, I think… I was just poking around HubSpot, they have, like, an Academy thing. I think… like…
119 00:11:10.440 ⇒ 00:11:12.450 Luke Scorziell: Seems like there’s a knowledge gap.
120 00:11:12.690 ⇒ 00:11:13.920 Luke Scorziell: that I have.
121 00:11:14.060 ⇒ 00:11:19.470 Luke Scorziell: At least, and maybe a lot of us have with HubSpot and what the capabilities are, so…
122 00:11:19.470 ⇒ 00:11:19.930 Sheshu Chandrasekar: Yeah.
123 00:11:19.930 ⇒ 00:11:22.160 Luke Scorziell: I think, maybe…
124 00:11:22.420 ⇒ 00:11:25.940 Luke Scorziell: I don’t know, I can spend some time learning, or if you guys want to, like.
125 00:11:26.110 ⇒ 00:11:31.879 Luke Scorziell: Maybe we’d make, like, some kind of curriculum, because I feel like we’re probably underutilizing it.
126 00:11:31.880 ⇒ 00:11:32.550 Sheshu Chandrasekar: Yeah.
127 00:11:32.910 ⇒ 00:11:38.289 Sheshu Chandrasekar: I agree. I haven’t looked at it, so let me take a look at that and get back to you.
128 00:11:40.390 ⇒ 00:11:42.539 Hannah Wang: I mean, I think as long as… Sorry.
129 00:11:42.540 ⇒ 00:11:43.139 Sheshu Chandrasekar: Oh, sorry, go ahead.
130 00:11:43.140 ⇒ 00:11:44.190 Luke Scorziell: So, go for it.
131 00:11:44.560 ⇒ 00:11:53.809 Hannah Wang: I think as long as we have some people who know how to use HubSpot, like, the rest of us can focus on other
132 00:11:54.410 ⇒ 00:12:01.719 Hannah Wang: other things? That’s just my… my opinion, because I feel like all of you have different…
133 00:12:02.130 ⇒ 00:12:09.330 Hannah Wang: priorities that might not necessarily be HubSpot, we can just ask Ryan and Rico for Help.
134 00:12:09.460 ⇒ 00:12:17.039 Hannah Wang: On that front, but, just to, like, save you guys time and energy, and…
135 00:12:17.640 ⇒ 00:12:26.370 Hannah Wang: yeah, I just feel like that’s kind of a lower-ish priority, as in, like, learning HubSpot. Feel free to do it, but…
136 00:12:26.680 ⇒ 00:12:28.219 Hannah Wang: Yeah, that’s just my…
137 00:12:28.220 ⇒ 00:12:29.750 Sheshu Chandrasekar: Too much. So…
138 00:12:29.790 ⇒ 00:12:37.930 Hannah Wang: Because HubSpot is so crazy, like, there’s too many… I log in there from time to time, and I still don’t know how to use it, so… Yeah.
139 00:12:37.930 ⇒ 00:12:38.600 Luke Scorziell: Yeah.
140 00:12:38.780 ⇒ 00:12:40.849 Sheshu Chandrasekar: I was using it last Friday, and I was like.
141 00:12:41.060 ⇒ 00:12:42.299 Sheshu Chandrasekar: I was so lost, I was like.
142 00:12:42.300 ⇒ 00:12:43.020 Hannah Wang: Yeah.
143 00:12:43.020 ⇒ 00:12:45.650 Sheshu Chandrasekar: So, I think maybe…
144 00:12:45.940 ⇒ 00:12:52.209 Sheshu Chandrasekar: My suggestion would be that Ryan should be the point of contact for that, like, he should be the one that’s observed…
145 00:12:52.360 ⇒ 00:13:00.179 Sheshu Chandrasekar: absorbing all the knowledge with HubSpot, because I know… like, because, like, looking at the threads, he’s always, like, going rabbit holes on different tools and.
146 00:13:00.180 ⇒ 00:13:01.100 Hannah Wang: Yeah.
147 00:13:01.100 ⇒ 00:13:05.230 Sheshu Chandrasekar: he would be… I think it would be something right up his alley.
148 00:13:05.480 ⇒ 00:13:05.960 Hannah Wang: Yeah.
149 00:13:05.960 ⇒ 00:13:06.320 Luke Scorziell: Yeah.
150 00:13:06.320 ⇒ 00:13:08.910 Hannah Wang: He was… he was originally the one.
151 00:13:09.440 ⇒ 00:13:24.729 Hannah Wang: Yeah, I think the sales coordinator role that we don’t have right now, like, that person would have been the HubSpot master, but because we’re not hiring, or we’re… that’s not, like, a priority right now, I think Ryan, by default, became that, so…
152 00:13:25.110 ⇒ 00:13:34.350 Hannah Wang: And I think… he… uses HubSpot well enough that we survive as a go-to-market team, so…
153 00:13:34.970 ⇒ 00:13:35.750 Sheshu Chandrasekar: Yeah, so…
154 00:13:36.650 ⇒ 00:13:48.929 Sheshu Chandrasekar: That makes sense. I guess if you guys want to let Ryan know, then that’d be great. And then, I’m always happy to help, like, if you guys are migrating from something from, like, Notion or Google Documents or Sheets to HubSpot, like.
155 00:13:49.280 ⇒ 00:13:54.440 Sheshu Chandrasekar: I’m happy to, like, kind of, like, help out with, like, the structure, the schemas, stuff like that, but…
156 00:13:54.550 ⇒ 00:13:59.580 Sheshu Chandrasekar: I think Ryan also got that handled by looking at the datasheet that you sent me over yesterday.
157 00:14:00.740 ⇒ 00:14:01.839 Hannah Wang: Of the schema, yeah.
158 00:14:01.840 ⇒ 00:14:03.290 Sheshu Chandrasekar: Yeah, so…
159 00:14:03.520 ⇒ 00:14:06.939 Hannah Wang: Yeah, I mean, that’s not to say that’s, like, perfect, but.
160 00:14:07.100 ⇒ 00:14:10.419 Sheshu Chandrasekar: No, but it’s a great… I mean, I looked at it, it was a great, like…
161 00:14:10.590 ⇒ 00:14:12.780 Sheshu Chandrasekar: Like, like, rough draft, if anything.
162 00:14:12.780 ⇒ 00:14:13.980 Hannah Wang: So… Yeah.
163 00:14:13.980 ⇒ 00:14:15.490 Sheshu Chandrasekar: He’s got it covered.
164 00:14:16.060 ⇒ 00:14:23.909 Hannah Wang: Yeah. I mean, it’s not broken, so we don’t have to fix what’s not broken yet. Once there breaks we can evaluate later.
165 00:14:24.680 ⇒ 00:14:29.239 Sheshu Chandrasekar: Yeah, no, it makes sense. I think another thing I want to talk to you about,
166 00:14:29.510 ⇒ 00:14:33.889 Sheshu Chandrasekar: So, with the CSOs, I know I’m gonna have, like.
167 00:14:34.180 ⇒ 00:14:39.580 Sheshu Chandrasekar: a direct, like, connection, I guess, like, communication channel, is that
168 00:14:39.750 ⇒ 00:14:45.119 Sheshu Chandrasekar: if the… let’s say a CSO is working with a client, they’re getting some, like.
169 00:14:45.690 ⇒ 00:14:52.980 Sheshu Chandrasekar: requests saying, like, this is what we want to work on in the future, right? Like, and it’s not in their scope of work. I think what…
170 00:14:53.080 ⇒ 00:15:04.239 Sheshu Chandrasekar: I will do is, like, say, hey, like, this CSO for this client is saying they want to eventually work on, like, some sort of automation tool. That’s not completely related to the work they’re doing right now.
171 00:15:04.430 ⇒ 00:15:07.109 Sheshu Chandrasekar: And I will ask, like, the GTM team to see if there’s, like.
172 00:15:07.310 ⇒ 00:15:10.279 Sheshu Chandrasekar: Any, like, assets or any information that.
173 00:15:10.280 ⇒ 00:15:10.840 Luke Scorziell: Hmm.
174 00:15:10.840 ⇒ 00:15:16.620 Sheshu Chandrasekar: could help out the CSOs, kind of, like, you know, quote-unquote, sell to their current client in a way.
175 00:15:16.770 ⇒ 00:15:17.580 Sheshu Chandrasekar: So…
176 00:15:17.580 ⇒ 00:15:18.100 Luke Scorziell: Nope.
177 00:15:19.070 ⇒ 00:15:31.610 Sheshu Chandrasekar: That sounds great. Yeah, so that’s something I want to start doing for the CSOs, but I’m just trying to figure out how do we best leverage all the assets that you guys are creating, right? Like, the case studies and…
178 00:15:31.800 ⇒ 00:15:35.369 Sheshu Chandrasekar: Whatnot, with our current client delivery team, if anything.
179 00:15:35.910 ⇒ 00:15:40.759 Sheshu Chandrasekar: So, being… I wanna… I want us to kind of think through it and see if…
180 00:15:40.870 ⇒ 00:15:49.619 Sheshu Chandrasekar: we can do anything there, but no pressure, right? That’s, like, the lowest priority item for us, but if you ever have ideas on that, that would… that’d be great.
181 00:15:51.330 ⇒ 00:15:54.869 Luke Scorziell: Yeah, I think where they’re organized on the platform is helpful,
182 00:15:55.640 ⇒ 00:16:00.439 Luke Scorziell: Like, I find it helpful just to look and see, like, which type of service and whatnot.
183 00:16:00.670 ⇒ 00:16:11.680 Luke Scorziell: Oh, sorry, man, I’m yogic so much. but, yeah, I think
184 00:16:12.410 ⇒ 00:16:28.370 Luke Scorziell: that’s been a good repository, for me at least. I guess my only thought is, like, I don’t always know how up-to-date or, like, when the dates were on everything that we put in there. Yeah. But that’s, like, been the easiest place to find actual assets that we have, so…
185 00:16:28.640 ⇒ 00:16:32.670 Sheshu Chandrasekar: Okay, so I guess, like, if a CSO’s like, hey, like, where can I find
186 00:16:33.280 ⇒ 00:16:41.870 Sheshu Chandrasekar: like, more information about what this client’s asking for, I point them to the platform, and then if they can’t find it, I can point them to you guys, and…
187 00:16:43.170 ⇒ 00:16:48.099 Luke Scorziell: Yeah, I think that would be best. I don’t know, Hannah, you can chime in too, because then if we don’t have it, then we can make something.
188 00:16:48.100 ⇒ 00:16:48.860 Sheshu Chandrasekar: Okay.
189 00:16:49.920 ⇒ 00:16:52.800 Hannah Wang: Alright, what’s the… Like, what?
190 00:16:52.980 ⇒ 00:16:54.340 Hannah Wang: What assets?
191 00:16:54.340 ⇒ 00:16:59.170 Sheshu Chandrasekar: Like, case studies, or any… anything that… Is…
192 00:16:59.760 ⇒ 00:17:05.090 Sheshu Chandrasekar: of relevance of some sort. Like, if they can’t find certain things, like services and stuff like that.
193 00:17:05.880 ⇒ 00:17:16.239 Hannah Wang: Oh, I see. Hmm… Yeah, the platform, probably the marketing assets section.
194 00:17:17.099 ⇒ 00:17:31.749 Hannah Wang: is going to be the most helpful… I try my best to keep that up to date, it’s just me touching it, essentially. Like, uploading files to it, and adding schemas to all the files.
195 00:17:32.130 ⇒ 00:17:40.109 Hannah Wang: So yeah, if they can’t find anything, they can… Ask me.
196 00:17:40.550 ⇒ 00:17:47.709 Hannah Wang: But I also feel like there’s a lot of other docs for clients that are not in the platform, like on…
197 00:17:47.890 ⇒ 00:17:57.689 Hannah Wang: Google Docs or something. Like, I don’t know if a CSO would want, like, an SOW, but, like, those are not on the platform, like, they’re…
198 00:17:57.790 ⇒ 00:18:08.789 Hannah Wang: I think Rico would know. It’s just, like, within each folder… I’m assuming there’s, like, a folder for each client in Google Drive, and I think Robert and Utom and the other CSOs make…
199 00:18:09.140 ⇒ 00:18:14.600 Hannah Wang: SOWs in Google Doc for that client in Google Drive, so…
200 00:18:14.700 ⇒ 00:18:22.230 Hannah Wang: That might also be a place for them to look. I don’t have the best knowledge of those. Like, the only things that I’m, like…
201 00:18:22.540 ⇒ 00:18:26.330 Hannah Wang: Touching a lot is, like, non-sales.
202 00:18:26.900 ⇒ 00:18:35.580 Hannah Wang: like, not directly sales-related assets, like SOWs, I don’t touch, yeah.
203 00:18:35.850 ⇒ 00:18:37.579 Sheshu Chandrasekar: Okay. That makes sense.
204 00:18:38.490 ⇒ 00:18:40.299 Sheshu Chandrasekar: Okay, cool.
205 00:18:40.720 ⇒ 00:18:46.350 Sheshu Chandrasekar: Honestly, I don’t have anything else top of mind. Again, like, I guess there’s only two items for us.
206 00:18:46.520 ⇒ 00:18:50.040 Sheshu Chandrasekar: As ops team did, kind of complete, and then…
207 00:18:50.340 ⇒ 00:18:55.169 Sheshu Chandrasekar: Anything else pops up, like, with this go-to-market process?
208 00:18:55.430 ⇒ 00:18:58.020 Sheshu Chandrasekar: state that I put it together, just let me know, and…
209 00:18:58.150 ⇒ 00:19:00.130 Sheshu Chandrasekar: Yeah, we can… we can move forward from there.
210 00:19:01.950 ⇒ 00:19:02.410 Luke Scorziell: Sweet.
211 00:19:02.410 ⇒ 00:19:05.780 Hannah Wang: Sure. Should we have, like, a…
212 00:19:06.200 ⇒ 00:19:11.340 Hannah Wang: I don’t want to create more channels or anything, but where’s, like, the best place?
213 00:19:11.530 ⇒ 00:19:12.950 Hannah Wang: to discuss.
214 00:19:13.130 ⇒ 00:19:14.060 Hannah Wang: Oops.
215 00:19:14.810 ⇒ 00:19:18.360 Hannah Wang: And design slash go-to-market things.
216 00:19:18.360 ⇒ 00:19:29.190 Sheshu Chandrasekar: Yeah, honestly, I can just… yeah, we can just create another channel, or we can just add you to the ops channel as well. Rico, do you think we can add them to the… to that channel?
217 00:19:32.070 ⇒ 00:19:33.370 Rico Rejoso: the operations?
218 00:19:33.370 ⇒ 00:19:35.819 Sheshu Chandrasekar: Yeah, the operations one. No, actually…
219 00:19:36.530 ⇒ 00:19:40.579 Sheshu Chandrasekar: I scratch that. That channel gets bombarded with a lot of our updates, so…
220 00:19:40.970 ⇒ 00:19:46.389 Sheshu Chandrasekar: What I’ll do is I’ll just create another channel for us, and then we can… we can just slack in there.
221 00:19:47.550 ⇒ 00:19:52.529 Hannah Wang: Yeah, like, a channel that I use a lot is, like, AI…
222 00:19:52.670 ⇒ 00:20:03.499 Hannah Wang: dash design, so that’s, like, AI team and design team, and then there’s, like… I also have a data-design, so it’s the data team and design team, so we can do something similar, like ops-go market.
223 00:20:03.500 ⇒ 00:20:06.250 Sheshu Chandrasekar: Okay. Then, we can talk there, because I don’t…
224 00:20:06.390 ⇒ 00:20:13.380 Hannah Wang: I feel like the sales go-to-market strategy channel is really noisy, and things get lost there a lot, so…
225 00:20:13.860 ⇒ 00:20:16.749 Hannah Wang: I think having a separate channel would be a good idea.
226 00:20:17.090 ⇒ 00:20:20.670 Sheshu Chandrasekar: Agreed, yeah. We’ll create that and add you guys in there.
227 00:20:21.430 ⇒ 00:20:22.559 Hannah Wang: To… thank you.
228 00:20:23.400 ⇒ 00:20:28.829 Sheshu Chandrasekar: Awesome. Well, if there’s nothing else, hope you guys have a great weekend, and we’ll chat next week.
229 00:20:29.480 ⇒ 00:20:31.439 Luke Scorziell: Sounds good. Thank you for the time.
230 00:20:31.590 ⇒ 00:20:34.350 Sheshu Chandrasekar: No, absolutely. Yeah. Alright, guys.
231 00:20:34.350 ⇒ 00:20:35.040 Luke Scorziell: Bye.
232 00:20:35.610 ⇒ 00:20:36.200 Hannah Wang: Bye.