2026-02-11_cso_client_presentation_dry_run

Meeting Title: CSO Client Presentation Dry Run Date: 2026-02-11 Meeting participants: Greg Stoutenburg, Pranav, Uttam Kumaran, Zoran Selinger, Demilade Agboola

WEBVTT

1 00:02:37.800 ⇒ 00:02:38.650 Zoran Selinger: Bye, guys.

2 00:02:39.640 ⇒ 00:02:41.130 Greg Stoutenburg: Hey, Ozaran, how’s your week going?

3 00:02:41.970 ⇒ 00:02:49.710 Zoran Selinger: Yeah, very good, very good. Last week was really difficult with all the… all…

4 00:02:49.940 ⇒ 00:02:55.379 Zoran Selinger: the debugging with Catalyst, and we really needed some wins this week, and it’s going really, really well.

5 00:02:55.610 ⇒ 00:02:57.670 Greg Stoutenburg: Good. That’s great.

6 00:02:58.810 ⇒ 00:03:00.220 Zoran Selinger: How was… how was yours?

7 00:03:01.240 ⇒ 00:03:04.700 Greg Stoutenburg: Good. Yeah, good.

8 00:03:05.110 ⇒ 00:03:14.620 Greg Stoutenburg: I gave Eden a bunch of experimentation recommendations, and they were all about it, so they’re gonna revise the process accordingly.

9 00:03:14.620 ⇒ 00:03:15.550 Uttam Kumaran: Nice.

10 00:03:15.550 ⇒ 00:03:29.179 Greg Stoutenburg: That’s great, yeah, just full-on, like, yep, yep, yep, yep, okay, let’s meet Friday and, you know, and do this, and then, well, we’ll see if that happens, but, and then, you know, decided that I’ll…

11 00:03:29.180 ⇒ 00:03:35.889 Greg Stoutenburg: sort of oversee the way that they review tickets when they’re doing their planning for their sprints, so that’s cool.

12 00:03:36.370 ⇒ 00:03:42.799 Greg Stoutenburg: And then, yeah, exciting stuff going on with the Tableau Domini, migration. So.

13 00:03:42.800 ⇒ 00:03:43.410 Uttam Kumaran: Yeah.

14 00:03:43.410 ⇒ 00:03:45.889 Greg Stoutenburg: Those are my… those are my big things this week.

15 00:03:48.080 ⇒ 00:03:48.610 Uttam Kumaran: Cool.

16 00:03:52.040 ⇒ 00:03:53.240 Uttam Kumaran: What about you, Zoran?

17 00:03:54.980 ⇒ 00:04:00.030 Zoran Selinger: Yeah, like I was… I was saying just before you connected, last week was really difficult.

18 00:04:00.520 ⇒ 00:04:03.290 Zoran Selinger: We’re basically debugging the whole week.

19 00:04:03.660 ⇒ 00:04:09.100 Zoran Selinger: It was, like… We got burned out immediately, like…

20 00:04:09.320 ⇒ 00:04:22.189 Zoran Selinger: We were basically useless… Ryan and myself, we were useless on Thursday and Friday. It was awful. But… and I was talking to Robert, end of last week, and like I said.

21 00:04:22.310 ⇒ 00:04:27.760 Zoran Selinger: Kind of… We need some good wins this week, and it’s going really well.

22 00:04:28.160 ⇒ 00:04:43.770 Zoran Selinger: This week. Things that we put in place last week, and we’re activating… we activated a couple of channels. I mean, we will finish activating TikTok by the end of the week as well, probably tomorrow morning.

23 00:04:44.100 ⇒ 00:04:57.259 Zoran Selinger: That’s gonna be ready. So, activating two channels this week, and our implementation for Catalyst from last week works, that’s all good. We… we do have a few… few things we…

24 00:04:57.260 ⇒ 00:05:09.499 Zoran Selinger: need to talk about, Greg, I don’t think we addressed internally the split of responsibilities yet. We’ve been trying to have that conversation,

25 00:05:10.170 ⇒ 00:05:13.970 Zoran Selinger: for… Probably over a week now.

26 00:05:14.300 ⇒ 00:05:17.529 Greg Stoutenburg: Yeah, I mean, I think we got… I mean, we got clarity as far as…

27 00:05:17.530 ⇒ 00:05:19.299 Zoran Selinger: Clear picture now, for sure.

28 00:05:19.300 ⇒ 00:05:23.570 Greg Stoutenburg: Yeah, yeah, as far as anything involving attribution, that that’s yours.

29 00:05:23.670 ⇒ 00:05:27.639 Greg Stoutenburg: as far as… I guess we didn’t resolve lifecycle marketing

30 00:05:27.910 ⇒ 00:05:43.650 Greg Stoutenburg: But that kind of got quiet. So, I put a couple messages out to Judd and just haven’t heard back about, you know, like, he said he was gonna do… rearrange the, customer I.O. tags, and then do a data export, and…

31 00:05:43.920 ⇒ 00:05:45.860 Greg Stoutenburg: I believe that’s where we left off there.

32 00:05:46.510 ⇒ 00:05:49.129 Greg Stoutenburg: But yeah, we… I mean, we could clarify that.

33 00:05:49.700 ⇒ 00:05:54.029 Greg Stoutenburg: And just make a choice. I’m happy to work on it. It looks like I’m gonna be…

34 00:05:54.270 ⇒ 00:05:58.379 Greg Stoutenburg: Looks like I’m gonna be for Eden, all in on this migration, so…

35 00:05:58.650 ⇒ 00:06:01.859 Greg Stoutenburg: We’ll see what else there’s room for in the next couple weeks.

36 00:06:02.070 ⇒ 00:06:02.780 Zoran Selinger: True.

37 00:06:03.200 ⇒ 00:06:03.980 Zoran Selinger: Sure.

38 00:06:04.700 ⇒ 00:06:05.590 Zoran Selinger: Yeah, so…

39 00:06:05.590 ⇒ 00:06:07.189 Uttam Kumaran: Question to you is, like.

40 00:06:07.190 ⇒ 00:06:07.880 Zoran Selinger: Go ahead.

41 00:06:07.880 ⇒ 00:06:12.559 Uttam Kumaran: You’re gonna now probably have this other client, And there’s a hot chance

42 00:06:12.880 ⇒ 00:06:15.939 Uttam Kumaran: another one will come. This is just how these things work.

43 00:06:16.350 ⇒ 00:06:17.710 Uttam Kumaran: in our business.

44 00:06:17.880 ⇒ 00:06:18.340 Zoran Selinger: Yeah.

45 00:06:18.730 ⇒ 00:06:19.110 Zoran Selinger: health.

46 00:06:19.110 ⇒ 00:06:27.040 Uttam Kumaran: Who do you need? Yeah. So, who do you… like, I don’t… we don’t have a JD for… I don’t, like, I don’t even know what type of person you need. Can you, like…

47 00:06:27.580 ⇒ 00:06:32.010 Uttam Kumaran: If you describe them to me now, I can work on putting together a JD.

48 00:06:32.110 ⇒ 00:06:36.640 Uttam Kumaran: And then we can just make sure to start having people, You know, but yeah.

49 00:06:36.640 ⇒ 00:06:43.019 Zoran Selinger: Let me think about that, and I’ll… by the time you come online tomorrow, you’ll have some feedback.

50 00:06:43.020 ⇒ 00:06:44.470 Uttam Kumaran: Are you sure?

51 00:06:44.470 ⇒ 00:06:46.490 Zoran Selinger: My… my initial…

52 00:06:46.490 ⇒ 00:06:48.459 Greg Stoutenburg: Don’t tempt him.

53 00:06:48.460 ⇒ 00:06:49.780 Uttam Kumaran: I wake up at 4.

54 00:06:49.780 ⇒ 00:06:52.040 Greg Stoutenburg: He’s gonna be like, he’s gonna be like a kid when it’s Christmas.

55 00:06:53.330 ⇒ 00:06:55.980 Uttam Kumaran: You know what’s crazy? Last week, I…

56 00:06:56.420 ⇒ 00:07:01.560 Uttam Kumaran: I was at when Oshini went, like, went offline at 2 o’clock.

57 00:07:01.780 ⇒ 00:07:11.420 Uttam Kumaran: And then he came back online at, like, 1AM, a hard time, and I was like, I’m still here, like, what’s the update? Like, it’s like, I felt bad.

58 00:07:13.400 ⇒ 00:07:15.210 Zoran Selinger: Yeah.

59 00:07:16.250 ⇒ 00:07:17.260 Uttam Kumaran: But sure, that’s okay.

60 00:07:17.550 ⇒ 00:07:20.170 Zoran Selinger: Yeah. I think, like, if you can just tell me about, like, what…

61 00:07:21.020 ⇒ 00:07:24.290 Uttam Kumaran: You don’t even have to know the role, just what the responsibilities are.

62 00:07:25.230 ⇒ 00:07:26.989 Uttam Kumaran: And then we can try to fit to something.

63 00:07:26.990 ⇒ 00:07:34.280 Zoran Selinger: Yeah, I think I’m… And I, I thought that to, to…

64 00:07:35.730 ⇒ 00:07:41.429 Zoran Selinger: I was talking, with, clarence, about this.

65 00:07:42.660 ⇒ 00:07:50.440 Zoran Selinger: last week, when, he was asking some feedback about, about, Casey.

66 00:07:50.730 ⇒ 00:07:51.210 Uttam Kumaran: Yeah.

67 00:07:51.210 ⇒ 00:07:58.059 Zoran Selinger: I think I was… I wasn’t really utilizing Casey as much as I could. Okay.

68 00:07:58.410 ⇒ 00:08:02.299 Zoran Selinger: Kinda, I’ve done a lot of stuff myself.

69 00:08:02.600 ⇒ 00:08:11.509 Zoran Selinger: And that could have probably, used some help from him, so it just seems to me like I’m doing many, many different things.

70 00:08:11.680 ⇒ 00:08:13.040 Zoran Selinger: But, I mean…

71 00:08:13.040 ⇒ 00:08:13.480 Uttam Kumaran: somewhere, like.

72 00:08:13.480 ⇒ 00:08:13.990 Zoran Selinger: easier.

73 00:08:14.400 ⇒ 00:08:21.630 Zoran Selinger: as well, for Eden in particular, because they do want me basically full-time on, on, on, on their.

74 00:08:21.630 ⇒ 00:08:23.689 Uttam Kumaran: Totally, it’s just not gonna happen. Like…

75 00:08:23.960 ⇒ 00:08:24.860 Zoran Selinger: Yeah, of course.

76 00:08:24.860 ⇒ 00:08:32.490 Uttam Kumaran: You know, we’re gonna get you 3 or 4 more of these, so… more of my goal is, like, picture you have 3 Eat-ins. What breaks?

77 00:08:33.020 ⇒ 00:08:35.090 Zoran Selinger: Just, like, run through that exercise.

78 00:08:35.130 ⇒ 00:08:41.709 Uttam Kumaran: Okay. It’s good… like, don’t… don’t, like, freak out, but just run through the exercise of thinking through, like, oh my god, okay, if I’m…

79 00:08:42.610 ⇒ 00:08:51.229 Uttam Kumaran: If now I have to be in a meeting every day for 3 clients and keep the same level, what things have to immediately move off my plate? Start with that.

80 00:08:51.710 ⇒ 00:08:52.240 Uttam Kumaran: Right.

81 00:08:52.240 ⇒ 00:08:52.830 Zoran Selinger: Yeah.

82 00:08:52.830 ⇒ 00:09:01.039 Uttam Kumaran: with the things where you’re like, okay, these are easy things that other people can do, or I can train other people to do, because your job is going to continue to be, like, a lot of the client

83 00:09:01.420 ⇒ 00:09:06.449 Uttam Kumaran: Facing organization stuff, so, like, thinking about it that way, is also good.

84 00:09:08.480 ⇒ 00:09:14.699 Zoran Selinger: Yeah, that, like… And you can see my calendar, I’m in the meetings so much.

85 00:09:15.090 ⇒ 00:09:15.550 Uttam Kumaran: Yeah.

86 00:09:15.550 ⇒ 00:09:23.520 Zoran Selinger: And even today, like Mitesh said, like, emphasized again, even though I did not promise him.

87 00:09:23.700 ⇒ 00:09:34.199 Zoran Selinger: Like, they have 3 marketing meetings, like, catch-ups over the week, and he wants me in all of them, right? And I said, I’m gonna… What did Robert say? Did Robert say go to them?

88 00:09:35.320 ⇒ 00:09:40.070 Zoran Selinger: No, he did not comment on that.

89 00:09:40.250 ⇒ 00:09:47.040 Zoran Selinger: This is not new, we’ve been talking about those meetings for the last 2-3 weeks. I only promised Mondays.

90 00:09:48.350 ⇒ 00:09:48.760 Uttam Kumaran: Okay.

91 00:09:48.760 ⇒ 00:10:03.780 Zoran Selinger: start of the week, that’s what I promised. I was able to do two Wednesdays so far as well, so that’s… I’m doing my best to… to be there. It fits into my calendar, so it was fine. But yeah, I will…

92 00:10:03.860 ⇒ 00:10:10.359 Zoran Selinger: It’s likely gonna be a person that is… that will have to be client-facing a lot as well.

93 00:10:10.360 ⇒ 00:10:10.920 Uttam Kumaran: Yeah.

94 00:10:11.570 ⇒ 00:10:14.549 Zoran Selinger: Yeah, so that’s just gonna be the case.

95 00:10:15.220 ⇒ 00:10:19.119 Zoran Selinger: Probably, you know, a good generalist as well.

96 00:10:20.360 ⇒ 00:10:24.870 Uttam Kumaran: Like, a good example of this on the strategy side is, like, Amber is both executing a lot.

97 00:10:24.990 ⇒ 00:10:27.520 Uttam Kumaran: And is able to sort of stop me with clients.

98 00:10:27.520 ⇒ 00:10:30.440 Zoran Selinger: But she’s not gonna… she’s not handling, like, the broad…

99 00:10:30.440 ⇒ 00:10:31.630 Uttam Kumaran: Presentation.

100 00:10:31.770 ⇒ 00:10:32.570 Uttam Kumaran: Right?

101 00:10:33.630 ⇒ 00:10:38.140 Uttam Kumaran: So… Okay, great.

102 00:10:38.780 ⇒ 00:10:39.300 Zoran Selinger: Yeah.

103 00:10:39.300 ⇒ 00:10:40.480 Uttam Kumaran: So maybe next week.

104 00:10:41.020 ⇒ 00:10:45.629 Uttam Kumaran: I haven’t heard details about this new client or what the timeline is, so maybe you tell me

105 00:10:45.740 ⇒ 00:10:50.389 Uttam Kumaran: when you figure that out, and yeah, I’m, like, happy to support however we can.

106 00:10:54.040 ⇒ 00:10:54.940 Zoran Selinger: Alright.

107 00:10:55.050 ⇒ 00:10:56.000 Zoran Selinger: Alright.

108 00:10:58.770 ⇒ 00:11:03.000 Uttam Kumaran: Because we also have… the ABC work is also in propo… like, it’s on them to decide.

109 00:11:03.450 ⇒ 00:11:05.570 Uttam Kumaran: So think about if they come online.

110 00:11:05.920 ⇒ 00:11:07.940 Uttam Kumaran: And this other one comes online?

111 00:11:08.120 ⇒ 00:11:14.820 Uttam Kumaran: And Eden continues, like, You’re jammed, so… gap.

112 00:11:17.060 ⇒ 00:11:18.629 Zoran Selinger: Yeah, I’m thinking about more.

113 00:11:19.440 ⇒ 00:11:22.090 Zoran Selinger: My colleagues from… previous projects.

114 00:11:22.090 ⇒ 00:11:23.289 Uttam Kumaran: Yeah, or anybody, yeah.

115 00:11:23.290 ⇒ 00:11:24.710 Zoran Selinger: Yeah, yeah.

116 00:11:24.950 ⇒ 00:11:25.790 Zoran Selinger: That…

117 00:11:25.790 ⇒ 00:11:27.089 Uttam Kumaran: I could ask Cutter, too.

118 00:11:27.400 ⇒ 00:11:28.880 Zoran Selinger: Yeah, totally.

119 00:11:28.880 ⇒ 00:11:31.489 Uttam Kumaran: If you give me the JD, I can go ask, like, a bunch of people.

120 00:11:32.270 ⇒ 00:11:37.989 Zoran Selinger: Yeah, yeah, okay, okay, cool. Let me think about that tomorrow, I’ll get you something.

121 00:11:38.250 ⇒ 00:11:38.750 Uttam Kumaran: Yeah.

122 00:11:39.050 ⇒ 00:11:39.640 Zoran Selinger: Okay.

123 00:11:40.430 ⇒ 00:11:42.680 Uttam Kumaran: Cool. For now, how’s things?

124 00:11:44.520 ⇒ 00:11:50.749 Pranav: Things are good. One thing is that,

125 00:11:51.600 ⇒ 00:11:54.909 Pranav: Bobby and Zach for Lilo just haven’t been…

126 00:11:55.580 ⇒ 00:12:09.829 Pranav: reaching out, or just, like, giving me… staying up-to-date on, like, certain things that they need to provide for us, for us to be unblocked. Okay. And so, I’m kind of working around that right now, just, like, doing certain things that should be done in the future right now.

127 00:12:09.830 ⇒ 00:12:10.710 Uttam Kumaran: Okay.

128 00:12:10.880 ⇒ 00:12:11.850 Pranav: But…

129 00:12:12.200 ⇒ 00:12:22.189 Pranav: after today, if they don’t reach out to us, I’m just… am fearing that we’re just gonna get behind schedule, and it’s really nothing on our end, it’s just, like, I ping them every day to ask for this stuff, and they just don’t.

130 00:12:22.350 ⇒ 00:12:23.260 Uttam Kumaran: Okay.

131 00:12:23.780 ⇒ 00:12:30.679 Pranav: Yeah, so… we have our meeting with them tomorrow, so I’m just gonna be like, yeah, just…

132 00:12:30.850 ⇒ 00:12:34.570 Pranav: I can in-person, like, push them a little bit more.

133 00:12:34.570 ⇒ 00:12:40.510 Uttam Kumaran: Demi, do you want to give, like, Pranav some, like, feedback on how to deal with that? Like, I feel like you… because you just kind of, like.

134 00:12:41.810 ⇒ 00:12:44.770 Uttam Kumaran: A story of some of the clients that we’re working… you’re working with.

135 00:12:46.380 ⇒ 00:12:53.539 Demilade Agboola: I mean, I haven’t fully gotten over the line, so I… I’m not sure, like…

136 00:12:53.900 ⇒ 00:12:54.520 Uttam Kumaran: Okay.

137 00:12:54.520 ⇒ 00:12:57.909 Demilade Agboola: what I have been able to do, though, is be,

138 00:12:58.120 ⇒ 00:13:02.860 Demilade Agboola: go as far as I can possibly go. Showed the progress.

139 00:13:03.200 ⇒ 00:13:08.199 Demilade Agboola: And just, like, this is the blocker. Like, stated clearly in the group.

140 00:13:08.310 ⇒ 00:13:09.429 Demilade Agboola: chats.

141 00:13:09.790 ⇒ 00:13:13.780 Demilade Agboola: I also find that for some people…

142 00:13:14.000 ⇒ 00:13:15.630 Demilade Agboola: At least that’s what I’m trying with…

143 00:13:16.400 ⇒ 00:13:20.629 Demilade Agboola: default CTO, because he’s the main blocker, actually.

144 00:13:20.810 ⇒ 00:13:23.450 Demilade Agboola: I have messaged him in private.

145 00:13:23.930 ⇒ 00:13:30.559 Demilade Agboola: And I’m just more like, hey, is there anything I can do to help get this off your plate? I guess for some people, you know.

146 00:13:31.200 ⇒ 00:13:33.290 Uttam Kumaran: Yeah. I think the logic behind that is…

147 00:13:33.340 ⇒ 00:13:39.279 Demilade Agboola: Not everyone has, like, notifications on for different, like, channels they’re in, so they might not actually see it as quickly.

148 00:13:39.410 ⇒ 00:13:44.470 Demilade Agboola: And two, even if they do see it, sometimes people need to be… you need to be in people’s faces.

149 00:13:44.730 ⇒ 00:13:51.989 Demilade Agboola: For them to be able to, like, oh, okay, you know, give you a response of, like, hey, I’ll do it by end of day, or, you know what?

150 00:13:52.900 ⇒ 00:13:56.509 Demilade Agboola: Like, at least at that point, you have more, like.

151 00:13:56.690 ⇒ 00:14:03.339 Demilade Agboola: wiggle room to be like, hey, you know, I did message you, it’s been on the channel, you know.

152 00:14:04.810 ⇒ 00:14:09.120 Demilade Agboola: So that’s kind of, like, what I’m doing with, default CTO right now.

153 00:14:10.160 ⇒ 00:14:21.829 Pranav: Gotcha. Yeah, I think I’m… I think that’s a good idea. I’m just gonna message Bobby right now about, like, those things individually, and just be like, yeah, we really want to hit the timelines we set for you, like, these are the 3 things that we need.

154 00:14:23.820 ⇒ 00:14:31.880 Pranav: he usually does respond in Slack, but his responses so far have just been like, oh yeah, just a super busy day, like, I’ll get back to you later.

155 00:14:32.000 ⇒ 00:14:35.479 Pranav: But, it could really just be that he’s having a super busy day.

156 00:14:35.890 ⇒ 00:14:38.359 Demilade Agboola: Yeah, for that, you could also potentially try and make it, like.

157 00:14:38.630 ⇒ 00:14:42.049 Demilade Agboola: Give him the option of, hey, can we set a 30-minute

158 00:14:42.610 ⇒ 00:14:44.460 Demilade Agboola: Meeting to, like, walk through this.

159 00:14:44.570 ⇒ 00:14:51.329 Demilade Agboola: Yeah. Because at that point, it kind of forces him to have to give you audience, rather than he’ll get to you when he gets to it.

160 00:14:51.510 ⇒ 00:14:52.450 Demilade Agboola: Yeah.

161 00:14:52.850 ⇒ 00:15:02.700 Demilade Agboola: Because then you can hop on the call, and even though you might not necessarily do much, it’s just being there to be like, hey, okay, so we just need to work through 1, 2, 3, and then we’re done.

162 00:15:03.140 ⇒ 00:15:07.490 Demilade Agboola: Same thing, like, when I message, like, Victor on your team, I’m just like, hey.

163 00:15:08.310 ⇒ 00:15:14.740 Demilade Agboola: I’m here to assist you with anything I can help do, because, like, to be fair, the things… if he gives me, like, an IM access.

164 00:15:15.050 ⇒ 00:15:17.689 Demilade Agboola: to do these things. I could do it myself.

165 00:15:17.820 ⇒ 00:15:21.749 Demilade Agboola: he wants to take it on by himself. So, like, me reaching out to him just being like, hey.

166 00:15:22.380 ⇒ 00:15:30.979 Demilade Agboola: Is there anything I can do to assist you? I guess it just comes across less confrontational and just more like, yo, I just want to help get this over the line.

167 00:15:31.270 ⇒ 00:15:35.180 Demilade Agboola: And, you know, Kind of, like, we’re on the same team sort of vibe.

168 00:15:35.970 ⇒ 00:15:36.660 Pranav: Yeah.

169 00:15:36.980 ⇒ 00:15:39.879 Pranav: Okay, I like that. Literally drafting the message right now, so…

170 00:15:40.280 ⇒ 00:15:40.970 Demilade Agboola: Okay.

171 00:15:40.970 ⇒ 00:15:41.980 Pranav: We’ll send that out.

172 00:15:42.970 ⇒ 00:15:44.909 Uttam Kumaran: Yeah, I mean, this happens, like…

173 00:15:44.910 ⇒ 00:15:45.530 Pranav: Yep.

174 00:15:45.710 ⇒ 00:15:53.500 Uttam Kumaran: our trouble is, like, normal consultants will be like, alright, cool, day off, you know? Like, we’re sort of, like, a little bit wired differently, so…

175 00:15:54.090 ⇒ 00:16:04.710 Uttam Kumaran: part of this is, like, look, we’re… the more we kind of push, the more goodwill you’re building, because you can get to Thursday and be like, yo, you didn’t get us this, so, like, that’s why we’re off, and, like, it’s kind of on them.

176 00:16:04.870 ⇒ 00:16:07.549 Uttam Kumaran: So it’s sometimes, like, blessing in disguise.

177 00:16:08.230 ⇒ 00:16:10.020 Uttam Kumaran: You know… Yeah.

178 00:16:10.020 ⇒ 00:16:18.939 Pranav: I also kind of view it, though, as, like, since we’re trying to sign new work with them, it’s like, I want to just deliver as much as possible right now, so then, you know, we get that.

179 00:16:18.940 ⇒ 00:16:19.610 Uttam Kumaran: Totally.

180 00:16:19.610 ⇒ 00:16:21.030 Pranav: So…

181 00:16:21.180 ⇒ 00:16:36.839 Pranav: You know, yeah. But it’s like… I think it’s also, in their head, they’re not thinking, like, oh, they’re not delivering. You know, they know that probably, like, Bobby in the back of his head is like, oh, shoot, I still need to get that to them, I need to get that to them. So, yeah. Probably just, like, one, two more pushes, then he’s just like, okay, let me stop blocking them.

182 00:16:37.470 ⇒ 00:16:38.020 Uttam Kumaran: Yeah.

183 00:16:38.500 ⇒ 00:16:39.230 Uttam Kumaran: Okay.

184 00:16:41.250 ⇒ 00:16:51.980 Pranav: Yeah, but other than that, yeah, Uten, we talked yesterday about, this meeting that we have with them tomorrow to kind of discuss potential future scopes of work. Yeah.

185 00:16:52.270 ⇒ 00:16:56.269 Pranav: I’ve thought about that a little bit, I haven’t done, like, a formal, just, like.

186 00:16:56.930 ⇒ 00:17:12.019 Pranav: just, like, writing, like, a whole, just, like, notes page out that I said I would do for you two, for you to… today. I’ll still do that. Luke messaged me about how there’s two agencies in the pipeline right now that he’s gonna… that he’s having calls with, and he’d.

187 00:17:12.020 ⇒ 00:17:23.200 Uttam Kumaran: Yeah, I called him yesterday, and I was like, dude, I was just telling Pranav that you’re going after agencies, so I was like, you guys should just, like, do 30 minutes. Don’t, like, spend a ton of time, just be like, here’s what the high-level things we’ve done.

188 00:17:23.210 ⇒ 00:17:25.319 Pranav: He has a background in agency, so…

189 00:17:25.319 ⇒ 00:17:31.459 Uttam Kumaran: he’ll… I walked him through, like, there’s, like, 5 things, 6 things here that we could totally spin out, you know?

190 00:17:31.560 ⇒ 00:17:47.020 Uttam Kumaran: The other thing is I also told him, like, look, if you want to promote it on your LinkedIn and stuff, too, like, he’s more than happy, so that team, you can rely on in, like, however fashion you want. Like, if you want them to help you draft things, or if they can help you put together the services or case studies, like, they’re good partners.

191 00:17:47.550 ⇒ 00:17:48.390 Pranav: Oh, okay.

192 00:17:48.390 ⇒ 00:17:48.710 Uttam Kumaran: Yeah.

193 00:17:49.100 ⇒ 00:18:01.379 Pranav: Yeah, I mean, we have 30 minutes scheduled later, but I kind of already just, like, wrote up a bunch of stuff, because he gave me a good, like, template of the things I should be focusing on for this case study. So, I think we’re all good there, but…

194 00:18:01.500 ⇒ 00:18:08.659 Pranav: Yeah, actually, he just responded to me, so I’ll take a look at that later. But… Yeah, so…

195 00:18:09.540 ⇒ 00:18:20.640 Pranav: we’ll basically, yeah, just work on those notes for you, Utam, for our, meeting tomorrow, and then there’s a few other things I’m gonna shift, but yeah. CSO-wise, that’s what I’ve been working on.

196 00:18:20.640 ⇒ 00:18:21.180 Uttam Kumaran: Okay.

197 00:18:21.910 ⇒ 00:18:22.630 Uttam Kumaran: Cool.

198 00:18:22.930 ⇒ 00:18:25.070 Uttam Kumaran: So yeah, as soon as you have that ready, I can…

199 00:18:25.580 ⇒ 00:18:28.920 Uttam Kumaran: We can, I can review that, so… Great.

200 00:18:32.520 ⇒ 00:18:33.830 Uttam Kumaran: Demi, anything?

201 00:18:39.740 ⇒ 00:18:44.469 Demilade Agboola: So, from me, or from my end.

202 00:18:45.470 ⇒ 00:18:51.280 Demilade Agboola: Main things are Magic Spoon, I think Magic Spoon is in a pretty solid spot.

203 00:18:51.480 ⇒ 00:18:55.880 Demilade Agboola: We’re able to show them the numbers today for spins in the

204 00:18:56.620 ⇒ 00:19:01.880 Demilade Agboola: aggregated, MMMAT model that they, like, that they desire.

205 00:19:01.880 ⇒ 00:19:02.450 Uttam Kumaran: Cool.

206 00:19:03.180 ⇒ 00:19:10.420 Demilade Agboola: I did get some feedback on that, but it was nothing too crazy, it was just like, oh, just change some of the filters for these numbers, so…

207 00:19:10.420 ⇒ 00:19:11.030 Uttam Kumaran: Dope.

208 00:19:11.240 ⇒ 00:19:14.590 Demilade Agboola: The entire dataset kind of filter it to this,

209 00:19:14.830 ⇒ 00:19:18.189 Demilade Agboola: Set of rows, which isn’t the…

210 00:19:18.860 ⇒ 00:19:20.470 Demilade Agboola: that’s fine, right? Like, the numbers.

211 00:19:20.470 ⇒ 00:19:21.000 Uttam Kumaran: Yeah, yeah, yeah.

212 00:19:21.000 ⇒ 00:19:23.290 Demilade Agboola: be within the range that they kind of expect.

213 00:19:23.960 ⇒ 00:19:26.270 Demilade Agboola: So that’s good news.

214 00:19:26.740 ⇒ 00:19:33.170 Demilade Agboola: I guess we just need to close up the TDP ACV portion of that, and then we can push out the numbers.

215 00:19:33.610 ⇒ 00:19:42.890 Demilade Agboola: Potentially they ask for, like, some base models as well, so that they can kind of see, like, so that they can easily duplicate the work that was done.

216 00:19:43.290 ⇒ 00:19:44.710 Demilade Agboola: Further down the line.

217 00:19:44.970 ⇒ 00:19:45.300 Uttam Kumaran: Okay.

218 00:19:45.300 ⇒ 00:19:46.940 Demilade Agboola: Shouldn’t be… shouldn’t be hard to do.

219 00:19:47.750 ⇒ 00:19:53.180 Demilade Agboola: And I… at this point, they said I can merge the PR down, so that’s pretty good as well. Okay.

220 00:19:55.450 ⇒ 00:19:59.780 Demilade Agboola: Yeah, so with Magic Spoon, I think we’re in a, like, solid position.

221 00:19:59.900 ⇒ 00:20:02.409 Uttam Kumaran: Yeah, especially going tomorrow, it seems like Ashwini also…

222 00:20:02.820 ⇒ 00:20:05.269 Uttam Kumaran: They kicked off stuff on the backfill, and so…

223 00:20:05.860 ⇒ 00:20:08.829 Uttam Kumaran: Like, going into tomorrow’s meeting, again, the biggest thing is I’m.

224 00:20:08.830 ⇒ 00:20:10.399 Demilade Agboola: Friday means… it’s Friday.

225 00:20:10.780 ⇒ 00:20:11.980 Uttam Kumaran: No, we have one tomorrow.

226 00:20:13.040 ⇒ 00:20:14.209 Demilade Agboola: Do we have one tomorrow?

227 00:20:14.440 ⇒ 00:20:15.120 Uttam Kumaran: Morning.

228 00:20:16.580 ⇒ 00:20:19.420 Uttam Kumaran: With, with Mary. Just with Mary.

229 00:20:21.580 ⇒ 00:20:23.520 Demilade Agboola: Oh, sure, yeah, I just saw it.

230 00:20:23.880 ⇒ 00:20:24.980 Demilade Agboola: Yeah, I just saw it.

231 00:20:26.420 ⇒ 00:20:35.899 Uttam Kumaran: Basically, this is where I’m gonna just… we’re gonna figure out… so it looks like I got confirmation they’re gonna roll the other people off, so we’re just gonna try to build out a 6-month roadmap.

232 00:20:36.850 ⇒ 00:20:38.110 Demilade Agboola: Okay.

233 00:20:38.830 ⇒ 00:20:41.159 Uttam Kumaran: So, going into tomorrow morning’s meeting.

234 00:20:41.460 ⇒ 00:20:46.350 Uttam Kumaran: There’s nothing top of mind you would say that’s like, oh, we’re still waiting on this, or something like…

235 00:20:47.050 ⇒ 00:20:51.989 Uttam Kumaran: I think we’re, like, We’re, like, back to, like, Good standing.

236 00:20:52.760 ⇒ 00:21:08.829 Demilade Agboola: Yeah, I think we’re back to good standing. At this point, we’ve been able to do the numbers that they need to show clients, which is good. We’ve also been able to, like, they asked for it to be chunked from a weekly granularity to, like, a daily granularity. That’s been done.

237 00:21:08.860 ⇒ 00:21:18.559 Demilade Agboola: Michael has been queuing that, and the only disparity, because he said he saw some disparities, I went in there myself and wrote a query, sent it to him.

238 00:21:18.700 ⇒ 00:21:23.460 Uttam Kumaran: Yeah. I can’t see any disparities of her from the first week, and that’s just because of the chunking.

239 00:21:23.690 ⇒ 00:21:27.069 Demilade Agboola: So they… because of how, like.

240 00:21:27.560 ⇒ 00:21:29.990 Demilade Agboola: I chunked it because of the week.

241 00:21:30.300 ⇒ 00:21:32.559 Demilade Agboola: The dates that the week ended.

242 00:21:32.680 ⇒ 00:21:36.729 Demilade Agboola: I also use that same date for the daily chunking.

243 00:21:36.940 ⇒ 00:21:44.219 Demilade Agboola: But obviously, weeks are longer than days, so some days were cut off from the daily chunking, so that’s why the numbers don’t match one-to-one.

244 00:21:44.630 ⇒ 00:21:45.800 Demilade Agboola: Okay.

245 00:21:46.480 ⇒ 00:21:47.609 Demilade Agboola: Yeah, so, like.

246 00:21:48.110 ⇒ 00:21:53.460 Demilade Agboola: Apart from that, like, that’s the only… that was the only road that had any disparity, so I’ll just make that fix today.

247 00:21:53.780 ⇒ 00:21:59.489 Demilade Agboola: But yeah, I think, like, things are fine, things look good. I think we’re in a good spot.

248 00:21:59.890 ⇒ 00:22:00.440 Uttam Kumaran: Okay.

249 00:22:01.750 ⇒ 00:22:02.920 Uttam Kumaran: Okay, cool.

250 00:22:04.770 ⇒ 00:22:07.460 Uttam Kumaran: Yeah, yeah, I think after we get this renewal over.

251 00:22:08.080 ⇒ 00:22:12.040 Uttam Kumaran: We’ll think… we can think a little… we can breathe a little bit and think about what to do for…

252 00:22:12.260 ⇒ 00:22:13.400 Uttam Kumaran: Moving forward.

253 00:22:13.920 ⇒ 00:22:15.350 Demilade Agboola: Yeah, yeah. Okay.

254 00:22:16.470 ⇒ 00:22:23.509 Demilade Agboola: And I think when we’re moving forward especially, we can start thinking of, like, Omni, because we haven’t really, like.

255 00:22:23.510 ⇒ 00:22:24.639 Uttam Kumaran: Yeah, I know, dude, that’s like…

256 00:22:24.640 ⇒ 00:22:25.679 Demilade Agboola: any Omni stuff.

257 00:22:25.890 ⇒ 00:22:36.160 Uttam Kumaran: that’s the bummer right now, is, like, we haven’t done… we haven’t gotten into that world, and I’m wondering, like, maybe you… maybe we… I mean, my gut instinct is, like, we need someone

258 00:22:36.470 ⇒ 00:22:40.319 Uttam Kumaran: on the CPG analysis side, to just, like, come alongside us.

259 00:22:42.600 ⇒ 00:22:43.889 Demilade Agboola: Yeah, potentially.

260 00:22:43.890 ⇒ 00:22:49.410 Uttam Kumaran: Like, we need, like, an Amber to basically deliver our work and, like, get it to Omni and shit like that, maybe. I don’t know.

261 00:22:49.420 ⇒ 00:22:55.339 Demilade Agboola: I also just would like to, you know how we kind of have an idea of what’s going on in Omni, but like…

262 00:22:55.820 ⇒ 00:22:58.969 Demilade Agboola: I guess, just figuring out what… what holes exist.

263 00:22:59.300 ⇒ 00:23:02.769 Demilade Agboola: Like, what sort of analysis they can’t seem to do.

264 00:23:03.510 ⇒ 00:23:09.699 Demilade Agboola: They have, like, a very extensive Omni setup, a lot of topics, sort of dashboards.

265 00:23:10.650 ⇒ 00:23:17.620 Demilade Agboola: So I guess, like, figuring out where that, like, where those gaps exist, and where we can, you know, potentially drive the analysis a bit.

266 00:23:18.470 ⇒ 00:23:19.879 Demilade Agboola: Like, to the next stage.

267 00:23:21.180 ⇒ 00:23:22.459 Uttam Kumaran: Okay, yeah, I agree.

268 00:23:22.800 ⇒ 00:23:24.539 Uttam Kumaran: So I can bring that up tomorrow, too.

269 00:23:25.160 ⇒ 00:23:26.060 Demilade Agboola: Yeah, potentially.

270 00:23:26.060 ⇒ 00:23:33.689 Uttam Kumaran: It seems like Mary’s purview, again, is, like, a lot less on the… I want to also figure out, like, what she cares about. I still haven’t figured out, like, what the dynamic is.

271 00:23:34.210 ⇒ 00:23:36.220 Uttam Kumaran: So if she cares more, like.

272 00:23:36.330 ⇒ 00:23:39.660 Uttam Kumaran: she cares more about modeling and stuff than I want us to get there, you know?

273 00:23:39.660 ⇒ 00:23:47.160 Demilade Agboola: Yeah, I think from, like, how the engagement and what they seem to care about, it does appear there is

274 00:23:47.450 ⇒ 00:23:50.479 Demilade Agboola: I don’t know if it’s a modeling gap, per se.

275 00:23:51.170 ⇒ 00:23:57.999 Demilade Agboola: But, like, they basically didn’t run their DBT. Like, they weren’t… I mean, they pushed some, you know, models here and there, but…

276 00:23:58.810 ⇒ 00:24:05.199 Demilade Agboola: it was some other team that was running their DBT, so, like, the infrastructure,

277 00:24:05.660 ⇒ 00:24:09.579 Demilade Agboola: The uptime, like, the maintenance,

278 00:24:10.280 ⇒ 00:24:13.080 Demilade Agboola: like, even when I look at the… so, like, with my…

279 00:24:14.320 ⇒ 00:24:17.399 Demilade Agboola: IDE, I can kind of see who pushed code and when.

280 00:24:17.440 ⇒ 00:24:20.009 Uttam Kumaran: Yeah. You can look at the names, and you can see, like.

281 00:24:20.030 ⇒ 00:24:26.459 Demilade Agboola: it’s not… it’s not names from their team. Yeah. So you can kind of tell that they don’t… they kind of outsource that part of it.

282 00:24:26.460 ⇒ 00:24:27.010 Uttam Kumaran: Okay.

283 00:24:27.010 ⇒ 00:24:29.929 Demilade Agboola: And I think they’re more competent with, like, the Omni…

284 00:24:30.410 ⇒ 00:24:33.840 Demilade Agboola: Dashboard, like, stakeholder request sort of thing.

285 00:24:33.970 ⇒ 00:24:52.540 Demilade Agboola: But, like, for that, when we can come in, we’ll probably be, like, expertise and showing them ideas that they probably might not have thought of, like, they have the data for, but, like, have you considered showing it this way, or, you know, opportunities here, or have you, you know, tried to analyze this to get, you know, this, like, opportunity?

286 00:24:53.240 ⇒ 00:24:58.199 Demilade Agboola: To, like, maybe your sales are higher at this point of, you know, in the day, or, like, you know, things like that.

287 00:24:58.200 ⇒ 00:25:00.980 Uttam Kumaran: Yeah. Things that they have the data for, but, like.

288 00:25:01.370 ⇒ 00:25:03.579 Demilade Agboola: They’ve not necessarily gotten the insights, too.

289 00:25:04.250 ⇒ 00:25:04.800 Uttam Kumaran: Yeah.

290 00:25:04.940 ⇒ 00:25:05.690 Uttam Kumaran: Okay.

291 00:25:07.070 ⇒ 00:25:08.230 Uttam Kumaran: Okay, cool.

292 00:25:08.740 ⇒ 00:25:09.430 Demilade Agboola: Yeah.

293 00:25:10.840 ⇒ 00:25:15.290 Demilade Agboola: And for default, I think, again, we’re not fully over the hump.

294 00:25:16.960 ⇒ 00:25:21.020 Uttam Kumaran: For default, are you working on active modeling stuff at all, or it’s just sort of like…

295 00:25:21.300 ⇒ 00:25:23.469 Demilade Agboola: I’ve set up dbt Core…

296 00:25:23.680 ⇒ 00:25:29.699 Demilade Agboola: On their infrastructure, so, like, the… you know, some of the raw models and all that stuff.

297 00:25:29.920 ⇒ 00:25:30.490 Uttam Kumaran: Okay.

298 00:25:31.200 ⇒ 00:25:35.799 Demilade Agboola: But, like… again, It’s not a lot, because…

299 00:25:36.000 ⇒ 00:25:36.720 Uttam Kumaran: Yeah.

300 00:25:36.720 ⇒ 00:25:43.289 Demilade Agboola: I… the raw models are… the modeling for the one-time exports is already done within Omni.

301 00:25:43.590 ⇒ 00:25:45.459 Demilade Agboola: But for, like, DBT…

302 00:25:45.740 ⇒ 00:25:53.199 Demilade Agboola: the spots where, like, the model should exist doesn’t, because of the whole snowflake thing. I’m sorry, no snowflake, mother dog thing.

303 00:25:53.400 ⇒ 00:25:57.749 Demilade Agboola: an S3 thing. But because we tried to ingest

304 00:25:57.870 ⇒ 00:26:02.970 Demilade Agboola: Salesforce. We can kind of see the schema. It’s just zero rows are there, but we can see the schema there.

305 00:26:03.200 ⇒ 00:26:07.109 Demilade Agboola: So that’s kind of what I’m using to, like, do some raw, you know, modeling.

306 00:26:07.630 ⇒ 00:26:16.309 Demilade Agboola: But ultimately, it just kind of feels… even, like, Polytomic switched off the connector and have said, like, until, like, Victor solves this issue, they’re not gonna, like…

307 00:26:16.440 ⇒ 00:26:25.870 Demilade Agboola: do anything from them, because, like, again, obviously, it’s not worth their time to keep building our connectors, because they need to build a Hyperline connector for, like, them.

308 00:26:26.250 ⇒ 00:26:26.960 Uttam Kumaran: Yeah, yeah, yeah.

309 00:26:27.190 ⇒ 00:26:28.430 Demilade Agboola: Yeah, data source.

310 00:26:28.540 ⇒ 00:26:29.630 Uttam Kumaran: Okay.

311 00:26:29.630 ⇒ 00:26:30.260 Demilade Agboola: So…

312 00:26:30.380 ⇒ 00:26:36.029 Demilade Agboola: it’s kind of like that for me. Like, I could potentially do a little bit more here and there, but, like, it just feels like…

313 00:26:36.340 ⇒ 00:26:38.200 Demilade Agboola: What’s the point? Yeah. Okay.

314 00:26:38.200 ⇒ 00:26:38.840 Uttam Kumaran: Yeah.

315 00:26:39.160 ⇒ 00:26:41.670 Uttam Kumaran: I agree. I mean, this is where I think my next…

316 00:26:42.860 ⇒ 00:26:46.179 Uttam Kumaran: Man, I can do the… I can do a quick regroup on my stuff.

317 00:26:47.310 ⇒ 00:26:51.929 Uttam Kumaran: Element… We’re getting closer to, like, front foot.

318 00:26:52.260 ⇒ 00:26:56.100 Uttam Kumaran: It’s like… I mean, Robert’s getting more involved, he’s gonna go meet.

319 00:26:56.460 ⇒ 00:27:00.509 Uttam Kumaran: our direct stakeholder in New York, I think tomorrow, or sometime.

320 00:27:00.780 ⇒ 00:27:06.889 Uttam Kumaran: Most of it is actually just taking the heat off me, is actually what I need, so Amber’s in the flow now, Robert’s in the flow.

321 00:27:07.320 ⇒ 00:27:08.120 Uttam Kumaran: So…

322 00:27:08.380 ⇒ 00:27:14.969 Uttam Kumaran: I probably spend an hour or two on calls with them every day, so it’s, like, absolutely ridiculous, so I’m just trying to get out of that.

323 00:27:15.300 ⇒ 00:27:19.809 Uttam Kumaran: Nicely, though, we should get, like, a huge renewal with them.

324 00:27:20.350 ⇒ 00:27:28.049 Uttam Kumaran: Otherwise, this is a complete waste of my time, so… like, I’m pretty… I’m pretty sure we’ll… that’ll… that’ll go through. Magic Spoon renewal, too.

325 00:27:28.410 ⇒ 00:27:29.680 Uttam Kumaran: That should go through.

326 00:27:29.890 ⇒ 00:27:35.189 Uttam Kumaran: Cta is also going well. I actually want… need to be spending more time there.

327 00:27:35.480 ⇒ 00:27:37.679 Uttam Kumaran: Because the work is way easier.

328 00:27:37.960 ⇒ 00:27:43.290 Uttam Kumaran: And they’re way more… Lacks on timing, and way more appreciative.

329 00:27:43.570 ⇒ 00:27:44.970 Uttam Kumaran: So, it’s like…

330 00:27:45.400 ⇒ 00:27:50.119 Uttam Kumaran: I’m just getting jammed because one client is, like, basically calling my phone, like, every 30 minutes.

331 00:27:50.450 ⇒ 00:27:56.019 Uttam Kumaran: And I’m like, one other client is, like, so thankful that we get, like, a three-line thing out. It’s, like, a very weird dynamic.

332 00:27:59.080 ⇒ 00:28:05.609 Uttam Kumaran: And then, the next thing I kind of want to talk about… so for ABC, I also think, like, I’m not spending nearly enough time there.

333 00:28:05.760 ⇒ 00:28:08.779 Uttam Kumaran: I think Amber is sort of keeping it alive with…

334 00:28:10.010 ⇒ 00:28:12.690 Uttam Kumaran: with Sam, but I don’t know how you feel, Pranav, like…

335 00:28:12.900 ⇒ 00:28:15.839 Uttam Kumaran: I think it’s still maybe a bit just disjointed.

336 00:28:16.310 ⇒ 00:28:25.060 Uttam Kumaran: like… I don’t know… if I’m gonna have the bandwidth, To be able to… take on, like…

337 00:28:25.190 ⇒ 00:28:28.940 Uttam Kumaran: when… I wanna know if I’m gonna be able to bandwidth, take on CTA, Element.

338 00:28:29.080 ⇒ 00:28:32.709 Uttam Kumaran: ABC, and then continue to kind of support on Magic Spoon.

339 00:28:33.090 ⇒ 00:28:40.590 Uttam Kumaran: So that’s, like, sort of, like, what… one thing that I maybe need… since now you’re getting involved there, maybe we can have a short discussion on, like, what do you think are…

340 00:28:41.720 ⇒ 00:28:45.419 Uttam Kumaran: path forward is on ABC, now that you’re kind of seeing a little bit of how stuff’s running.

341 00:28:46.170 ⇒ 00:29:00.720 Pranav: Yeah, so I still need a lot more context, I think, on how ABC is running. Maybe I have a sync with, like, Amber on that. I’ve only really talked to, like, Casey and Mustafa on just, like, specifically just, like, the tickets that I’ve been working on, which are kind of…

342 00:29:00.740 ⇒ 00:29:08.270 Pranav: just, like, one-off tickets, I haven’t, you know, I’ve only been putting in, like, 5 hours a week for them. Okay. If that. So…

343 00:29:09.510 ⇒ 00:29:19.320 Pranav: from my… what I’ve seen so far in, like, the few conversations is, like, there’s a lot going on in, like, the Gantt chart specifically, so it seems like there’s a few different, like.

344 00:29:20.330 ⇒ 00:29:24.150 Pranav: maybe, like… and I could be wrong here, but there’s a few different, like.

345 00:29:24.760 ⇒ 00:29:28.479 Pranav: Features, or at least, like, features, or…

346 00:29:29.100 ⇒ 00:29:41.230 Pranav: workflows that they’re supporting right now, so I’m wondering if, like, Amber’s just, like, spread really thin for, like, managing that? Because I’m guessing she’s the CSO on that, right?

347 00:29:41.650 ⇒ 00:29:43.540 Uttam Kumaran: Well, it’s, like, technically me and her.

348 00:29:43.790 ⇒ 00:29:48.589 Uttam Kumaran: I think this is just… it’s, again, it’s just, like, if I get dragged elsewhere, it’s sort of…

349 00:29:49.350 ⇒ 00:29:50.710 Uttam Kumaran: Like, I think it’s…

350 00:29:51.720 ⇒ 00:29:56.909 Uttam Kumaran: I think what I’ll say is, again, similar to CTA, they’re very happy with the output.

351 00:29:57.110 ⇒ 00:29:57.600 Pranav: Yeah.

352 00:29:57.600 ⇒ 00:30:00.170 Uttam Kumaran: But instead of, like, leaning in further.

353 00:30:00.650 ⇒ 00:30:03.909 Uttam Kumaran: I’m now, like… we just sort of am, like, keeping it on life support.

354 00:30:04.250 ⇒ 00:30:10.590 Uttam Kumaran: The product, the tool is used, working really well, but this is, again, my… my inclination is to be like.

355 00:30:10.810 ⇒ 00:30:17.839 Uttam Kumaran: Okay, my options are one, If… if Magic Spoon can start… Sort of running.

356 00:30:18.030 ⇒ 00:30:23.879 Uttam Kumaran: then maybe I have a little bit more time… an element I can sort of shed 4 or 5 hours, I can go spend on ABC.

357 00:30:24.000 ⇒ 00:30:27.520 Uttam Kumaran: Or I’m like, okay, what is Pranav’s, like…

358 00:30:27.810 ⇒ 00:30:30.909 Uttam Kumaran: What is your, capacity to CSO another client?

359 00:30:31.260 ⇒ 00:30:32.110 Pranav: Right?

360 00:30:32.130 ⇒ 00:30:41.199 Uttam Kumaran: And my preference would be for… for that, because it sort of forces you to now, like, think about, okay, I have two AI clients, those are… those are our AI clients.

361 00:30:42.770 ⇒ 00:30:48.860 Uttam Kumaran: And then now it focuses you to… now it allows you to do what… what Zoron is thinking about, which is like, hey, who do I need on the team? Like…

362 00:30:49.010 ⇒ 00:30:51.759 Uttam Kumaran: Do you think you… you, Sam.

363 00:30:52.420 ⇒ 00:30:55.530 Uttam Kumaran: You, Stan, Mustafa, Casey can run both of those.

364 00:30:56.350 ⇒ 00:30:59.330 Uttam Kumaran: And if so, then that’s yours too, you know?

365 00:30:59.830 ⇒ 00:31:01.900 Uttam Kumaran: I guess my point is, like.

366 00:31:02.320 ⇒ 00:31:09.760 Uttam Kumaran: maybe, like, I can give you this… the confidence that it’s actually, like, a lot easier than…

367 00:31:10.230 ⇒ 00:31:11.290 Uttam Kumaran: than Lilo.

368 00:31:11.430 ⇒ 00:31:16.380 Uttam Kumaran: In terms of stress level, and all… we’ve done all the work for, like, almost more than a year.

369 00:31:16.610 ⇒ 00:31:17.450 Pranav: Right, yeah.

370 00:31:17.450 ⇒ 00:31:20.720 Uttam Kumaran: It is a… it is another… another client, you know?

371 00:31:21.300 ⇒ 00:31:26.290 Pranav: Yeah, I would hop in. So, would I kind of…

372 00:31:27.230 ⇒ 00:31:31.980 Pranav: So, yeah, how is that work between you and Amber, like, splitting CSO work?

373 00:31:31.980 ⇒ 00:31:46.859 Uttam Kumaran: Yeah, so it’s, like, it’s not as formal as the… I mean, kind of to give you a sense of, like, where Brainforge was before, like, 6 months ago, we… we were trying this, like, project manager model, where, like, Amber was a project manager, we have, like, we actually, like, one or two other folks.

374 00:31:47.170 ⇒ 00:31:51.770 Uttam Kumaran: And Amber was project managing ABC,

375 00:31:52.060 ⇒ 00:31:55.450 Uttam Kumaran: And I was still involved, but I was involved in all these other clients.

376 00:31:55.570 ⇒ 00:32:00.419 Uttam Kumaran: we kind of ditched that, and I’m on paper the CSO, but I’m, like, doing a crap job.

377 00:32:00.520 ⇒ 00:32:02.190 Pranav: Because she…

378 00:32:02.210 ⇒ 00:32:05.220 Uttam Kumaran: Has the… she has a really good understanding of

379 00:32:05.360 ⇒ 00:32:09.449 Uttam Kumaran: The client from her time project managing, she’s sort of still in the fray.

380 00:32:09.880 ⇒ 00:32:10.440 Pranav: Yep.

381 00:32:11.130 ⇒ 00:32:13.800 Uttam Kumaran: Basically, that’s… but that’s to be said, is that, like.

382 00:32:14.540 ⇒ 00:32:20.000 Uttam Kumaran: I think she should still be part of a team. She has a lot of, like, client understanding.

383 00:32:20.230 ⇒ 00:32:26.300 Uttam Kumaran: But… Getting her to just focus on that can actually give you more purview over, like, that whole team.

384 00:32:26.460 ⇒ 00:32:31.579 Uttam Kumaran: Meaning, like, I would consider part of that team as a… maybe a product manager.

385 00:32:31.730 ⇒ 00:32:33.680 Uttam Kumaran: Or, like, a project manager, but, like…

386 00:32:34.200 ⇒ 00:32:37.279 Uttam Kumaran: I don’t think she’s gonna… has the bandwidth to be CSO.

387 00:32:37.720 ⇒ 00:32:41.720 Uttam Kumaran: Like, she’s just keeping the lights on, like, we’re doing the weekly calls.

388 00:32:42.090 ⇒ 00:32:46.519 Uttam Kumaran: like, she’s meeting with them once or twice, I’m emailing and slacking with them.

389 00:32:46.890 ⇒ 00:32:49.899 Uttam Kumaran: And Casey and Mustafa are doing that, but again, like.

390 00:32:51.060 ⇒ 00:32:55.570 Uttam Kumaran: It’s not, like, it’s not as well… it’s not as well-oiled as, like, Lilo is.

391 00:32:56.250 ⇒ 00:33:02.049 Pranav: Gotcha. So, yeah, it sounds like to me, like she’s taking over the CSO and EP role.

392 00:33:02.050 ⇒ 00:33:11.300 Uttam Kumaran: Yes, she should move into just EP. Yeah, so I can hop in and be like, Amber, like, yeah. And then Casey and Mustafa and Sam can move totally out of any EP stuff.

393 00:33:11.690 ⇒ 00:33:14.800 Pranav: Yep. But I think the point I want to make to you is, like, actually, I think.

394 00:33:14.800 ⇒ 00:33:15.760 Uttam Kumaran: you…

395 00:33:16.140 ⇒ 00:33:23.250 Uttam Kumaran: on that team, because you have more people, you can now think about, like, hey, okay, I have Sam, I have, like, Mustafa, Casey, Sam.

396 00:33:23.900 ⇒ 00:33:26.949 Uttam Kumaran: and Amber, like, now we have two of these clients, like.

397 00:33:27.060 ⇒ 00:33:29.280 Uttam Kumaran: How can I shift people around, right?

398 00:33:29.680 ⇒ 00:33:33.119 Uttam Kumaran: You know, but I think it’s a… this is a kind of a…

399 00:33:33.900 ⇒ 00:33:37.119 Uttam Kumaran: I feel like it’s kind of a layup one for two reasons. One.

400 00:33:37.660 ⇒ 00:33:51.099 Uttam Kumaran: they’re here in Austin, so, like, you can go see them, actually, and so that’s great, great. Two, it’s actually, like, a really, great product that we built. It’s working super, super well. There are just, like, small paper-cut issues that we have to figure out.

401 00:33:51.190 ⇒ 00:33:53.549 Pranav: Right. Like, every week, it’s sort of a, like.

402 00:33:53.640 ⇒ 00:34:06.319 Uttam Kumaran: there’s not someone broadly thinking about the whole architecture. Sam is clearing issues as they come. Casey and Mustafa are just running, but there’s not someone else thinking about, like, okay, what are our… what are our Q1 initiatives for this client? Like, things like that.

403 00:34:06.750 ⇒ 00:34:11.419 Uttam Kumaran: The other thing is, like, we’re sort of on, like, kind of a perpetual contract with them, like…

404 00:34:11.420 ⇒ 00:34:13.780 Pranav: We’re… it’s a usage-based contract.

405 00:34:13.790 ⇒ 00:34:16.200 Uttam Kumaran: And we’re sort of wor- and our usage is going up.

406 00:34:16.560 ⇒ 00:34:20.160 Uttam Kumaran: And so… Yeah, it’s like…

407 00:34:20.630 ⇒ 00:34:29.899 Uttam Kumaran: I would say it’s probably… in scope, it’s a… it’s a bit bigger than Lilo, because our tool is affecting, like, 50 or 60 different, like, customer service reps.

408 00:34:30.050 ⇒ 00:34:30.670 Pranav: Right.

409 00:34:31.100 ⇒ 00:34:35.570 Uttam Kumaran: But in terms of effort, I actually think it’s probably gonna be less…

410 00:34:35.690 ⇒ 00:34:48.619 Uttam Kumaran: Like, they’re not gonna call you randomly. There’s, like, one meeting a week, everything else… I think Amber does one meeting on Monday with just our stakeholder, and then we do a presentation on Thursday. Everything else is Slack, email.

411 00:34:49.170 ⇒ 00:34:54.689 Uttam Kumaran: And they’re great, like, they’re a great team. Like, we could probably find more budget within there.

412 00:34:55.520 ⇒ 00:35:01.920 Pranav: Cool. Yeah, so I’ll, I’ll just reach out to Amber and try to, like, just,

413 00:35:02.440 ⇒ 00:35:19.779 Pranav: understand, like, what her role is right now. I mean, I’ll have to get a better understanding of the project, too, which I probably will get just from having that conversation with Amber. But, yeah, I’ll figure out what her roles are, what seems like a good split, probably, like, yeah, that CSO EP role, like, we kind of defined for each other instead of her taking that whole thing. Cool.

414 00:35:20.010 ⇒ 00:35:21.409 Pranav: Yeah, I can do that.

415 00:35:22.140 ⇒ 00:35:24.249 Uttam Kumaran: Okay, sick. That’d be a huge help.

416 00:35:24.630 ⇒ 00:35:27.690 Pranav: Cool. Yeah, I’ll reach out to Amber, like, today.

417 00:35:28.620 ⇒ 00:35:29.140 Uttam Kumaran: Yay.

418 00:35:30.050 ⇒ 00:35:36.380 Uttam Kumaran: Alright, Greg, maybe we can spend a lot… I kind of want all this team to sort of be a little bit briefed on, like, what we’re gonna do for

419 00:35:37.070 ⇒ 00:35:38.300 Uttam Kumaran: Eden?

420 00:35:38.460 ⇒ 00:35:41.480 Uttam Kumaran: So, I think to kind of set the stage, like.

421 00:35:41.910 ⇒ 00:35:46.120 Uttam Kumaran: Similar to, like, what we’re doing on Remo, and occasionally, like, we just, like, get, like, rush jobs.

422 00:35:46.240 ⇒ 00:35:51.079 Uttam Kumaran: And so part of the thing here is, like, this is actually, like, what makes us really good at this, is, like.

423 00:35:51.850 ⇒ 00:35:58.320 Uttam Kumaran: I think it’s… so we sort of pushed the limit on, like, what’s possible, so we… for… the kind of the story here is, like.

424 00:35:58.440 ⇒ 00:36:03.469 Uttam Kumaran: we got… we got Eden to basically say, like, we’re okay to move from Tableau to Omni.

425 00:36:03.900 ⇒ 00:36:09.899 Uttam Kumaran: But their Tableau renewal is coming up in, like, 9 days, or 9 or 12 days, or something.

426 00:36:10.220 ⇒ 00:36:12.790 Uttam Kumaran: And so…

427 00:36:13.290 ⇒ 00:36:18.059 Uttam Kumaran: we sort of need to move quickly, because I actually incorrectly assumed that we had an extra month.

428 00:36:18.270 ⇒ 00:36:19.550 Uttam Kumaran: Of, like, overlap.

429 00:36:19.750 ⇒ 00:36:28.629 Uttam Kumaran: And so, like, really the job, kind of, for you, Greg, is to, like, figure out, okay, like, what is the sequencing of tasks that need to happen?

430 00:36:28.770 ⇒ 00:36:39.919 Uttam Kumaran: how do you leverage Awasht and Mustafa? And then also, I would say, I’m gonna kind of co-op Demi, because he did all the modeling for Eden, to make that migration happen.

431 00:36:40.210 ⇒ 00:36:43.330 Uttam Kumaran: And, like, can we almost do, like, a day-by-day.

432 00:36:44.040 ⇒ 00:36:47.500 Uttam Kumaran: Sequencing and, like, see where the limiting factor is, you know?

433 00:36:47.750 ⇒ 00:36:48.360 Greg Stoutenburg: Yeah.

434 00:36:48.360 ⇒ 00:36:51.930 Uttam Kumaran: The thing I kind of want to maybe flag, and then I could pass it to you, is, like.

435 00:36:52.610 ⇒ 00:37:02.890 Uttam Kumaran: this is totally possible. And so where… more of what I… I want to take the edge off of, like, is this even possible? Like, it’s possible. They actually don’t have that much… that many dashboards.

436 00:37:03.080 ⇒ 00:37:10.400 Uttam Kumaran: And, they don’t have a lot of, like, users that are, like, using it super heavily, so it’s, like, totally possible to do this this fast.

437 00:37:10.650 ⇒ 00:37:12.480 Greg Stoutenburg: Yep. But, I also…

438 00:37:12.600 ⇒ 00:37:19.440 Uttam Kumaran: I want you to do it, and then call up when you need, like, guidance from me. And so, we’re almost, like.

439 00:37:20.070 ⇒ 00:37:23.409 Uttam Kumaran: you’re managing down, and, like, I’ll be right beside you.

440 00:37:23.430 ⇒ 00:37:25.049 Greg Stoutenburg: Yep. Sounds good.

441 00:37:25.050 ⇒ 00:37:29.899 Uttam Kumaran: That way, you can kind of… I want… I don’t want you to skip steps in seeing the end-to-end Omni setup.

442 00:37:30.060 ⇒ 00:37:30.420 Greg Stoutenburg: Yeah.

443 00:37:30.420 ⇒ 00:37:34.500 Uttam Kumaran: But for context, Demi and Zoran, like, we’re gonna rip Omni for Eden.

444 00:37:34.850 ⇒ 00:37:43.070 Uttam Kumaran: I think it’s gonna… it’s gonna definitely be a better product just for their Tableau reporting, but Demi, we want to enable all the AI stuff and things like that, so…

445 00:37:43.450 ⇒ 00:37:44.070 Greg Stoutenburg: Yeah.

446 00:37:45.660 ⇒ 00:37:53.329 Greg Stoutenburg: Yeah, sounds good. I mean, so what I’ve been able to figure out today is that I’m pretty sure there’s a very ugly way we could just do this tomorrow.

447 00:37:53.330 ⇒ 00:38:12.379 Greg Stoutenburg: So yeah, as far as, like, the, you know, can it be done? Yeah, it can be done. But, like, what’s the fastest, orderly way to do it so that stakeholders get the dashboards that they expect, they see a product that they’re glad that they were talked into buying, and feel like they can be successful with it moving forward? So I think that that’s, like, that’s more the challenge.

448 00:38:12.440 ⇒ 00:38:20.210 Greg Stoutenburg: I made… now that I understand that, like… so… so we are gonna… we’re gonna get this done in 9 days. I saw Robert’s email, but do we want to say…

449 00:38:20.210 ⇒ 00:38:22.220 Uttam Kumaran: I don’t know. I mean, we’re gonna…

450 00:38:22.220 ⇒ 00:38:23.040 Greg Stoutenburg: Okay.

451 00:38:23.630 ⇒ 00:38:30.429 Uttam Kumaran: Well, we’re gonna see, like, what’s possible. So I’m gonna… we’re gonna… I think today… I think I kind of… it’d be great for you to budget

452 00:38:30.670 ⇒ 00:38:40.250 Uttam Kumaran: to Robert’s email, which is, I think, gets us 2 more weeks. Yeah. And then we also do a 10-day plan. Yeah. We’ve sort of worked through both of those plans, and then…

453 00:38:40.250 ⇒ 00:38:40.900 Greg Stoutenburg: Yeah.

454 00:38:41.610 ⇒ 00:38:42.470 Greg Stoutenburg: Okay.

455 00:38:42.470 ⇒ 00:38:42.900 Uttam Kumaran: Yeah.

456 00:38:42.900 ⇒ 00:38:48.320 Greg Stoutenburg: Got it, yeah. This is the… this was the tickets through March 6th planned.

457 00:38:48.320 ⇒ 00:38:48.850 Uttam Kumaran: Okay.

458 00:38:49.080 ⇒ 00:38:51.489 Greg Stoutenburg: So, I think we’ll move this forward, either way.

459 00:38:51.490 ⇒ 00:38:52.060 Uttam Kumaran: Cool.

460 00:38:52.250 ⇒ 00:38:56.160 Greg Stoutenburg: We’ll do… I’ll do… well, actually, a two-week extension

461 00:38:56.680 ⇒ 00:39:04.590 Greg Stoutenburg: If it was gonna be the 20th… 2 weeks is March 6th. Okay. So… so I need this, and in addition, a, like, a 9-day plan.

462 00:39:04.830 ⇒ 00:39:07.990 Greg Stoutenburg: So I can do that, but…

463 00:39:08.480 ⇒ 00:39:10.820 Greg Stoutenburg: Broadly speaking, it’s going to be a matter of

464 00:39:11.000 ⇒ 00:39:17.749 Greg Stoutenburg: Make sure that I’ve got access to everything. Identify and understand which dashboards they really want and need.

465 00:39:18.000 ⇒ 00:39:37.820 Greg Stoutenburg: Awash has already said, yeah, I know everything that needs to be done as far as getting the data into Omni. He said that sort of first thing this morning, and that’s why I said, you know, there’s an ugly way to do this, which is just like, alright, send it. And then from there, like, start creating the dashboards, review with stakeholders, internally, make sure we think everything looks good.

466 00:39:37.820 ⇒ 00:39:39.499 Greg Stoutenburg: start showing it to folks at Eden.

467 00:39:39.570 ⇒ 00:39:45.130 Greg Stoutenburg: Make progress that way. And then, you know, a little over a week, it’s there.

468 00:39:45.130 ⇒ 00:39:49.919 Uttam Kumaran: So, like, if we go through this list, can you sort this list by…

469 00:39:50.220 ⇒ 00:39:54.570 Uttam Kumaran: date? Like, I guess I don’t really care much about what’s already in progress.

470 00:39:54.570 ⇒ 00:39:56.439 Greg Stoutenburg: I don’t think there is a way to sort.

471 00:39:56.440 ⇒ 00:39:57.430 Uttam Kumaran: We’ll go to Display.

472 00:39:57.430 ⇒ 00:39:59.340 Greg Stoutenburg: Frustrating.

473 00:40:01.100 ⇒ 00:40:01.990 Uttam Kumaran: There.

474 00:40:01.990 ⇒ 00:40:02.630 Greg Stoutenburg: date.

475 00:40:02.630 ⇒ 00:40:05.570 Uttam Kumaran: We’ll do no… do no grouping, and then order by date.

476 00:40:06.350 ⇒ 00:40:07.160 Greg Stoutenburg: Okay.

477 00:40:08.340 ⇒ 00:40:09.540 Uttam Kumaran: Order by due date.

478 00:40:09.960 ⇒ 00:40:10.719 Greg Stoutenburg: There we go.

479 00:40:10.820 ⇒ 00:40:11.420 Greg Stoutenburg: Thank you.

480 00:40:11.420 ⇒ 00:40:12.190 Uttam Kumaran: Yes.

481 00:40:12.190 ⇒ 00:40:13.220 Greg Stoutenburg: Yeah, okay.

482 00:40:13.500 ⇒ 00:40:19.679 Uttam Kumaran: So… One thing I would like to also do is actually point these.

483 00:40:21.260 ⇒ 00:40:22.030 Uttam Kumaran: So…

484 00:40:22.030 ⇒ 00:40:23.009 Greg Stoutenburg: Two on all of them.

485 00:40:23.010 ⇒ 00:40:28.509 Uttam Kumaran: Yeah, I think, like, we were… we kind of tip… are typically thinking about points as, like, as hours, I believe.

486 00:40:28.990 ⇒ 00:40:29.490 Greg Stoutenburg: Okay.

487 00:40:29.490 ⇒ 00:40:37.569 Uttam Kumaran: So… Okay, maybe let’s first just go through and do assignments. So, like, 1432 is Awash.

488 00:40:39.610 ⇒ 00:40:40.560 Uttam Kumaran: 3-2…

489 00:40:40.560 ⇒ 00:40:41.160 Greg Stoutenburg: Click him right here.

490 00:40:41.160 ⇒ 00:40:45.059 Uttam Kumaran: Yeah, or 3223 is a WASH. Yeah, the next one’s a WASH.

491 00:40:46.850 ⇒ 00:40:52.019 Uttam Kumaran: Demi, do you want to be involved in this at all?

492 00:40:57.550 ⇒ 00:41:03.900 Demilade Agboola: I don’t mind being involved, I guess. It depends on how… what the urgency is. It sounds very urgent.

493 00:41:04.670 ⇒ 00:41:09.390 Uttam Kumaran: Yeah, it’s very urgent, like, I guess what I’m thinking is, like.

494 00:41:11.590 ⇒ 00:41:14.369 Uttam Kumaran: Like, do you want to handle this piece?

495 00:41:15.590 ⇒ 00:41:16.690 Uttam Kumaran: the…

496 00:41:18.970 ⇒ 00:41:25.410 Uttam Kumaran: Or, like, there’s kind of two ways. One, I could have Awash, like, rip through as much of it first pass.

497 00:41:27.740 ⇒ 00:41:33.009 Uttam Kumaran: And then, to the point where we have the ability to create dashboards, and then hand it to you to maybe

498 00:41:34.390 ⇒ 00:41:36.049 Uttam Kumaran: Recreate the dashboards.

499 00:41:36.760 ⇒ 00:41:40.220 Uttam Kumaran: Or, like, basically focus on, like, the AI piece, maybe.

500 00:41:41.530 ⇒ 00:41:42.380 Uttam Kumaran: I don’t know.

501 00:41:43.850 ⇒ 00:41:46.079 Demilade Agboola: the AI piece,

502 00:41:50.170 ⇒ 00:41:52.589 Demilade Agboola: Sorry, what will the AIPs be, though? Like…

503 00:41:52.590 ⇒ 00:41:56.689 Uttam Kumaran: It’s sort of like making sure that all the context is in the right place, that the AI.

504 00:41:56.690 ⇒ 00:41:58.059 Demilade Agboola: Oh, gotcha, gotcha.

505 00:41:58.060 ⇒ 00:41:58.450 Uttam Kumaran: Yeah.

506 00:41:58.450 ⇒ 00:42:04.879 Demilade Agboola: I’m sure I could definitely look at the eyepiece and just ensure that whatever questions you ask of it makes, sense.

507 00:42:05.350 ⇒ 00:42:07.419 Demilade Agboola: Okay. And it has as much context as it needs.

508 00:42:09.010 ⇒ 00:42:13.190 Uttam Kumaran: Yeah, so, yeah, we could maybe go back to this view and…

509 00:42:19.850 ⇒ 00:42:24.650 Uttam Kumaran: So, I actually think this 1427 can go to Demi.

510 00:42:25.690 ⇒ 00:42:29.599 Uttam Kumaran: And then… 1428 can go to Awash.

511 00:42:29.990 ⇒ 00:42:34.610 Uttam Kumaran: So, Wish, I’ll just have him build out the core topics, and then Demi, we’ll pass it to you to just, like.

512 00:42:34.750 ⇒ 00:42:38.880 Uttam Kumaran: Really hardcore, like, test the… Natural language.

513 00:42:39.880 ⇒ 00:42:45.430 Uttam Kumaran: I think the AI-assisted dashboard migration, can you hand that to Mustafa?

514 00:42:47.430 ⇒ 00:42:56.520 Uttam Kumaran: And… The… also the last one, 1426, you can hand to Mustafa.

515 00:42:57.180 ⇒ 00:43:00.019 Greg Stoutenburg: And then I would just stress to Mustafa, like.

516 00:43:00.320 ⇒ 00:43:04.469 Uttam Kumaran: find some way to use AI to help you, like, move this over.

517 00:43:04.990 ⇒ 00:43:05.630 Greg Stoutenburg: Yep.

518 00:43:07.490 ⇒ 00:43:15.370 Uttam Kumaran: And I would probably have you take any of the customer-facing stuff, like the check… probably the checklist, and the deliver training.

519 00:43:15.370 ⇒ 00:43:15.940 Greg Stoutenburg: Yeah.

520 00:43:16.590 ⇒ 00:43:21.219 Uttam Kumaran: Because you’ll learn Omni, like, through this… basically through the next, like, 2 weeks or so.

521 00:43:21.220 ⇒ 00:43:22.160 Greg Stoutenburg: Yeah, yeah, yeah.

522 00:43:22.160 ⇒ 00:43:28.010 Uttam Kumaran: And, but the main priority is actually more for you to learn the reporting side, like dashboard creation and reporting.

523 00:43:28.180 ⇒ 00:43:28.710 Greg Stoutenburg: Yep.

524 00:43:28.710 ⇒ 00:43:32.379 Uttam Kumaran: Versus the, like… How do users work, you know?

525 00:43:32.380 ⇒ 00:43:33.100 Greg Stoutenburg: Right.

526 00:43:33.400 ⇒ 00:43:34.190 Greg Stoutenburg: Yeah.

527 00:43:34.360 ⇒ 00:43:38.789 Greg Stoutenburg: Yeah, right. To help the user rather than the administrator.

528 00:43:38.940 ⇒ 00:43:39.670 Uttam Kumaran: Yeah.

529 00:43:39.670 ⇒ 00:43:41.210 Greg Stoutenburg: Yeah. Yep.

530 00:43:41.210 ⇒ 00:43:46.070 Uttam Kumaran: So, if I was to point this out, maybe I can do a first pass of points, so, like…

531 00:43:46.760 ⇒ 00:43:48.690 Uttam Kumaran: if I’m thinking,

532 00:43:50.100 ⇒ 00:43:54.180 Uttam Kumaran: I mean, want to point yours? So, like, are these all, like, kind of two-hour ones?

533 00:43:54.180 ⇒ 00:43:56.639 Greg Stoutenburg: I mean, so some of these… so, some of these, I just…

534 00:43:56.850 ⇒ 00:44:09.369 Greg Stoutenburg: for the ones this week, I put my own name on it, and just gave it… I gave everything a 2 by default. I put my own name on these, because a lot of this is, like, research slash review stuff. So, this… I mean, the person who has context here is Robert.

535 00:44:09.510 ⇒ 00:44:15.439 Greg Stoutenburg: So, for this one, I want to go to here, and these are all the Tableau dashboards.

536 00:44:15.820 ⇒ 00:44:24.489 Greg Stoutenburg: I don’t want to ask, is this thorough and correct? And if so, can you help me, like, help me understand, like, P0 through P2?

537 00:44:24.620 ⇒ 00:44:33.589 Greg Stoutenburg: what are the most important ones here to get started moving over. So that’s basically asking someone a question, and then incorporating what they say into the next piece. So that’s maybe more like one.

538 00:44:34.370 ⇒ 00:44:34.720 Uttam Kumaran: Okay.

539 00:44:34.720 ⇒ 00:44:35.480 Greg Stoutenburg: Hello.

540 00:44:36.430 ⇒ 00:44:37.140 Greg Stoutenburg: Nope.

541 00:44:37.140 ⇒ 00:44:45.540 Uttam Kumaran: Yeah, so I don’t want to split hairs on one or two, like, it’s kind of up to you. I think, like, the… so that’s… that’s fine. I think,

542 00:44:46.460 ⇒ 00:44:53.760 Uttam Kumaran: the… Core Omni topics, so, like,

543 00:44:55.170 ⇒ 00:44:57.139 Uttam Kumaran: This is gonna be, like, a 5.

544 00:44:57.880 ⇒ 00:44:58.520 Greg Stoutenburg: Kev.

545 00:45:00.040 ⇒ 00:45:01.450 Uttam Kumaran: This is, like, the meat of it.

546 00:45:02.400 ⇒ 00:45:07.950 Uttam Kumaran: And then, if you go back…

547 00:45:12.530 ⇒ 00:45:18.389 Uttam Kumaran: the baseline semantic layer is, like, a 3. You can actually just click on, I think, the little triangle thing, yeah.

548 00:45:18.710 ⇒ 00:45:19.370 Uttam Kumaran: Yeah.

549 00:45:19.560 ⇒ 00:45:25.590 Uttam Kumaran: And then, pilot, migrate, It’s gonna be, like, probably 5.

550 00:45:26.950 ⇒ 00:45:33.530 Uttam Kumaran: Backfill descriptions is probably, like, yeah, whatever, 4 or 5.

551 00:45:34.240 ⇒ 00:45:35.750 Uttam Kumaran: EFI, that’s fine.

552 00:45:36.470 ⇒ 00:45:40.770 Uttam Kumaran: Ai-assisted dashboard migration, so for those, you can put, like.

553 00:45:41.230 ⇒ 00:45:44.360 Uttam Kumaran: 3 and 3 for any of the Mustafa ones.

554 00:45:45.420 ⇒ 00:45:50.799 Uttam Kumaran: And then… Tableau Sunset Checklist, you can do one…

555 00:45:51.090 ⇒ 00:45:51.680 Greg Stoutenburg: Yep.

556 00:45:52.540 ⇒ 00:45:54.939 Uttam Kumaran: And yeah, I mean, I feel like this is probably it, so…

557 00:45:55.220 ⇒ 00:45:55.820 Greg Stoutenburg: Yeah.

558 00:45:55.820 ⇒ 00:46:03.640 Uttam Kumaran: A lot of these, like, For example, Awash will probably end up doing 1432 and 1423 the same day.

559 00:46:03.870 ⇒ 00:46:04.570 Greg Stoutenburg: Yeah.

560 00:46:04.570 ⇒ 00:46:10.530 Uttam Kumaran: Once that’s set up, Mustafa can begin… Working on some.

561 00:46:11.120 ⇒ 00:46:11.730 Greg Stoutenburg: Yeah.

562 00:46:11.860 ⇒ 00:46:14.119 Uttam Kumaran: Mustafa and Demi can begin at that point.

563 00:46:14.610 ⇒ 00:46:16.930 Uttam Kumaran: Working on Dashboard and the AI stuff.

564 00:46:17.390 ⇒ 00:46:18.630 Greg Stoutenburg: Yep, sounds good.

565 00:46:18.880 ⇒ 00:46:19.340 Uttam Kumaran: So…

566 00:46:20.910 ⇒ 00:46:34.270 Greg Stoutenburg: Cool. I’ll call a huddle tomorrow morning, and get the team lined up on this plan, and maybe I won’t change the due dates on anything, we’ll just say this is, like, top priority urgent, so…

567 00:46:34.380 ⇒ 00:46:36.160 Greg Stoutenburg: We’ve got,

568 00:46:36.430 ⇒ 00:46:40.959 Greg Stoutenburg: This is the version that goes out an extra 2 weeks if we get the extension, but let’s…

569 00:46:41.080 ⇒ 00:46:44.100 Greg Stoutenburg: More like, knock this out in a week or a little more if we can.

570 00:46:44.920 ⇒ 00:46:45.650 Uttam Kumaran: Yeah.

571 00:46:45.650 ⇒ 00:46:47.170 Greg Stoutenburg: Yeah. Cool.

572 00:46:47.170 ⇒ 00:46:54.180 Uttam Kumaran: I mean, I feel like Awash is really gonna be, like, your… the superhero here. Yeah. Like, your counterpart on the technical side.

573 00:46:54.180 ⇒ 00:46:55.120 Greg Stoutenburg: Yeah. So…

574 00:46:55.290 ⇒ 00:47:01.380 Uttam Kumaran: he can easily help direct, like, Demi and Mustafa where to help.

575 00:47:01.380 ⇒ 00:47:01.820 Greg Stoutenburg: Yeah.

576 00:47:01.950 ⇒ 00:47:05.099 Uttam Kumaran: And, like, just get the basics going.

577 00:47:06.090 ⇒ 00:47:11.719 Uttam Kumaran: I think the most important thing to really get right here is that the… the dashboards

578 00:47:11.870 ⇒ 00:47:14.789 Uttam Kumaran: The exact same dashboards are there, and the numbers match.

579 00:47:15.190 ⇒ 00:47:16.790 Greg Stoutenburg: Got it. That’s one? Yep.

580 00:47:16.790 ⇒ 00:47:36.070 Uttam Kumaran: Second is that the AI thing is working really well. Everything else, like, how to do filtering, blah blah blah, like, that’s, like, I’m not worried about. It’s, like, a pretty simple UI… it’s, like, it’s, like, fairly simple UI, but the way you’re gonna get caught is if you show the two dashboards and the numbers don’t match, or if they don’t match and you have, like, there’s a reason for it.

581 00:47:36.070 ⇒ 00:47:37.749 Greg Stoutenburg: And the second piece is if…

582 00:47:38.030 ⇒ 00:47:41.770 Uttam Kumaran: you demo the AI thing, and it’s not like a, holy shit, like…

583 00:47:41.770 ⇒ 00:47:42.790 Greg Stoutenburg: This is awesome.

584 00:47:42.790 ⇒ 00:47:48.320 Uttam Kumaran: So, like, and we can talk through, like, what the demo of the AI piece should be, but I’m thinking it’s sort of a… it’s sort of like…

585 00:47:49.250 ⇒ 00:47:50.830 Uttam Kumaran: A mix of…

586 00:47:51.290 ⇒ 00:47:59.000 Uttam Kumaran: Okay, here are, like, some basic questions, here are some medium questions, here are some advanced questions, and you, like, get them to be like, holy shit, like, this is, like, this is sick.

587 00:47:59.120 ⇒ 00:48:08.510 Uttam Kumaran: And the other thing that’s gonna be cool is if you can show them a mobile view, like, these are all, like, execs who are very, very busy. So maybe if there’s, like… so we can plan, like, what that demo is.

588 00:48:09.570 ⇒ 00:48:11.940 Uttam Kumaran: So yeah, I mean… Seems like…

589 00:48:12.370 ⇒ 00:48:15.099 Uttam Kumaran: Could do in 10 days, right, when you break it like this.

590 00:48:15.680 ⇒ 00:48:21.919 Uttam Kumaran: Why not? I texted our person at Eden, my friend, at Omni.

591 00:48:22.230 ⇒ 00:48:28.129 Uttam Kumaran: he leads… he leads, like, sales at Omni, and I was like, we’re gonna do the fastest Omni migration of all time.

592 00:48:28.300 ⇒ 00:48:31.129 Uttam Kumaran: Cool. And I said, I want a blog post, please.

593 00:48:31.130 ⇒ 00:48:32.349 Greg Stoutenburg: That’s right.

594 00:48:32.350 ⇒ 00:48:36.980 Uttam Kumaran: His name’s also Greg, by the way.

595 00:48:37.030 ⇒ 00:48:37.930 Greg Stoutenburg: Yeah, yeah.

596 00:48:37.930 ⇒ 00:48:42.889 Uttam Kumaran: His name’s also Greg, so I feel like it’s a, you know, it’s a good… It’s a good sign.

597 00:48:42.890 ⇒ 00:48:50.879 Greg Stoutenburg: Yeah, I… yeah, there was one… there was a thread that I saw, maybe it was in the partnership channel, I was like, gonna talk to Greg about this, I was like, no one’s told me they’re gonna.

598 00:48:50.880 ⇒ 00:48:52.329 Uttam Kumaran: No, I’m sorry.

599 00:48:52.330 ⇒ 00:48:54.809 Greg Stoutenburg: I’d think about it if they didn’t.

600 00:48:55.160 ⇒ 00:48:57.449 Uttam Kumaran: Different Greg. I have to start using Greg, yeah.

601 00:48:57.450 ⇒ 00:48:57.770 Greg Stoutenburg: Yeah.

602 00:48:57.770 ⇒ 00:48:58.450 Uttam Kumaran: Last night.

603 00:48:58.650 ⇒ 00:49:00.299 Greg Stoutenburg: That sounds good.

604 00:49:00.300 ⇒ 00:49:01.150 Uttam Kumaran: Cool. Okay.

605 00:49:01.150 ⇒ 00:49:06.489 Greg Stoutenburg: Cool. Yeah, I think there’s a good direction on this. Okay. Actually, maybe I should be more worried than I am, but I’m not that.

606 00:49:06.490 ⇒ 00:49:12.450 Uttam Kumaran: No, no, no, I don’t think you should be worried, and if you said I’m very worried, I would… my next… I would talk you out of it right now.

607 00:49:12.450 ⇒ 00:49:13.140 Greg Stoutenburg: Yeah, yeah, yeah.

608 00:49:13.140 ⇒ 00:49:15.459 Uttam Kumaran: I wouldn’t be… I wouldn’t be worried. Yeah, it needs to be…

609 00:49:15.460 ⇒ 00:49:15.990 Greg Stoutenburg: fast.

610 00:49:15.990 ⇒ 00:49:18.519 Uttam Kumaran: This is one of our long-standing clients.

611 00:49:18.660 ⇒ 00:49:26.010 Uttam Kumaran: everybody on this call except for Pranav, and an additional Robert, Amber, Awash, Casey.

612 00:49:26.140 ⇒ 00:49:28.829 Uttam Kumaran: and me have all worked on Eden stuff.

613 00:49:29.030 ⇒ 00:49:29.710 Greg Stoutenburg: Okay.

614 00:49:29.710 ⇒ 00:49:30.530 Uttam Kumaran: throughout…

615 00:49:30.700 ⇒ 00:49:36.390 Uttam Kumaran: like, Eden was the… was when me and Robert first started working, we… he brought me into Eden stuff, so…

616 00:49:36.820 ⇒ 00:49:37.430 Greg Stoutenburg: Cool.

617 00:49:38.280 ⇒ 00:49:46.800 Uttam Kumaran: I’m not worried about that. Most of what I’m worried about is, like, just getting the numbers to match, and then just having a sick demo for them, so…

618 00:49:46.800 ⇒ 00:49:49.139 Greg Stoutenburg: Yeah, yeah, that sounds good.

619 00:49:49.320 ⇒ 00:50:02.799 Greg Stoutenburg: Now, as far as managing the other Eden relationship, and, you know, I could use your help on this, especially you, Tom, and Zoran, you know, I get a lot of requests, you know, like, I’m talking to Ryan every day, hear from Mitesh every day.

620 00:50:03.230 ⇒ 00:50:18.640 Uttam Kumaran: So… Yeah, so my question there on, like, that is, like, what is Robert’s guidance on, like, y’all meeting with the client, like, so often? It seems… it seems surprising that, because he’s a very, like, don’t… I don’t want to meet every day type Robert is, but I’m surprised he’s, like.

621 00:50:19.410 ⇒ 00:50:23.380 Uttam Kumaran: he’s like, okay, yeah, but you guys can meet with… like, I’m… I wonder if, like…

622 00:50:24.250 ⇒ 00:50:26.060 Uttam Kumaran: That just seems like a lot of meetings.

623 00:50:26.060 ⇒ 00:50:31.010 Greg Stoutenburg: Well, yeah, and this is why I want to ask about it. Yeah, well, actually, Zoran, you jump in first, and then I’ll reply.

624 00:50:31.010 ⇒ 00:50:35.119 Zoran Selinger: Yeah, I mean, they… we are, like, fully integrated.

625 00:50:35.330 ⇒ 00:50:40.680 Zoran Selinger: treated like… Part of their team, and we just…

626 00:50:41.270 ⇒ 00:50:44.639 Zoran Selinger: Just… we are two people, just…

627 00:50:44.870 ⇒ 00:50:54.330 Zoran Selinger: for them, right? That’s how they… that’s how they see, right? Initially, like, especially for… for myself, when they,

628 00:50:54.610 ⇒ 00:51:09.519 Zoran Selinger: like, a couple of months ago, when they asked, do I have more capacity? We answered yes, right? And they do see me as being, you know, around 30, 30 plus hours in a week, just for them.

629 00:51:09.770 ⇒ 00:51:16.759 Zoran Selinger: Right, so it’s… it’s really hard to say no, because that’s kind of what we agreed on.

630 00:51:16.980 ⇒ 00:51:19.339 Zoran Selinger: So we’ll have to manage that.

631 00:51:20.470 ⇒ 00:51:36.549 Zoran Selinger: I think Greg has maybe more of an argument there to distance himself a little bit more. We’ll have to figure out how to bring someone else in to cover a portion of my work.

632 00:51:36.890 ⇒ 00:51:46.720 Zoran Selinger: Like we talked about in the beginning of this meeting, because they did explicitly, ask for me, so we’ll have to figure it out, yeah.

633 00:51:47.250 ⇒ 00:51:51.030 Greg Stoutenburg: Yeah, yeah, and yeah, and my experience of it is, you know,

634 00:51:51.030 ⇒ 00:52:10.399 Greg Stoutenburg: on the marketing side from Ryan and from… much less, but also from Judd a little bit. We’ll just get requests, try to handle the requests, but yeah, you know, we’ll get a meeting or two or three in a day, throw it on the calendar, and hey, you know, that’s fine, want to be helping out our valuable client. But then, you know, like, we did, for example, the,

635 00:52:10.430 ⇒ 00:52:22.160 Greg Stoutenburg: reviewed the linear board last week, and I was like, alright, let’s try to get our, you know, our hours down on the client. It’s like, well, I don’t think I can get under 10 hours on need in this week, even if I only include meetings, you know what I mean? So…

636 00:52:22.160 ⇒ 00:52:29.450 Uttam Kumaran: I think, like, is that… I guess my… my perspective, and maybe we should just have a call with all the Eden

637 00:52:29.950 ⇒ 00:52:36.450 Uttam Kumaran: DSOs, basically, is, like, where’s the disconnect? Because I kind of agree with Robert in that I’m like.

638 00:52:37.220 ⇒ 00:52:41.450 Uttam Kumaran: that’s a lot of time, and… and I sort of… I want his gut reaction on, like.

639 00:52:41.890 ⇒ 00:52:47.830 Uttam Kumaran: Yo, are we okay with people being in these meetings? And, like, do we need to increase the budget to account for that?

640 00:52:47.830 ⇒ 00:52:48.730 Greg Stoutenburg: Or…

641 00:52:48.840 ⇒ 00:52:51.640 Zoran Selinger: Are… is Robert gonna start playing defense?

642 00:52:51.900 ⇒ 00:52:55.690 Uttam Kumaran: to be, like, they’re not in meetings every day, there’s a one on Monday.

643 00:52:55.930 ⇒ 00:52:58.370 Uttam Kumaran: One on Friday, something like that.

644 00:52:59.370 ⇒ 00:53:03.679 Uttam Kumaran: So, like, that’s… that’s the only, that’s the only option. But the nice thing is, option A is possible.

645 00:53:04.030 ⇒ 00:53:09.089 Uttam Kumaran: Because Robert will go to ELT and be like, yo, we’re spending, like, all this time in meetings.

646 00:53:09.250 ⇒ 00:53:17.050 Uttam Kumaran: It’s… we didn’t budget for that. What do you want to do? So, like, I want to… I’m… my perspective is to push it back on him, unless you guys have already chatted about it.

647 00:53:18.790 ⇒ 00:53:19.470 Zoran Selinger: No, we…

648 00:53:19.470 ⇒ 00:53:24.060 Greg Stoutenburg: Last week was… yeah, last week we just talked about story points and meeting hours.

649 00:53:24.510 ⇒ 00:53:25.030 Uttam Kumaran: Okay.

650 00:53:25.370 ⇒ 00:53:33.970 Greg Stoutenburg: Yeah. So, yeah, and the reason I wanted to bring that up is because, you know, if I’m going to push back on other things that I’ve got in flow.

651 00:53:33.970 ⇒ 00:53:34.560 Uttam Kumaran: Yeah.

652 00:53:34.560 ⇒ 00:53:47.700 Greg Stoutenburg: for Ryan in particular, to take this on for the next, you know… if this is gonna be the main thing, or maybe the only thing for Eden for me for the next week or a little more, I gotta have something to say to Ryan, like, hey, I’m just… Yeah. I’m not coming to those meetings on Friday, you know, I’m not doing.

653 00:53:47.700 ⇒ 00:53:48.510 Uttam Kumaran: Yeah, yeah, yeah, yeah.

654 00:53:48.570 ⇒ 00:53:49.520 Greg Stoutenburg: Two weeks.

655 00:53:50.080 ⇒ 00:53:54.380 Uttam Kumaran: Is there… is there an eating meeting tomorrow? Can we have this convert tomorrow, or…

656 00:53:54.590 ⇒ 00:53:55.440 Uttam Kumaran: I mean, yeah.

657 00:53:55.440 ⇒ 00:53:57.719 Zoran Selinger: Yeah, what do you think? There’s a Martech meeting.

658 00:53:58.100 ⇒ 00:53:59.630 Uttam Kumaran: I don’t know, internal, like, for our brain forge.

659 00:53:59.630 ⇒ 00:54:01.419 Zoran Selinger: I mean, yeah, we do have…

660 00:54:01.780 ⇒ 00:54:02.530 Greg Stoutenburg: We’ll get the standout.

661 00:54:02.530 ⇒ 00:54:04.940 Zoran Selinger: I have a daily, daily meeting.

662 00:54:05.220 ⇒ 00:54:07.430 Zoran Selinger: After your… after the service one.

663 00:54:08.040 ⇒ 00:54:10.669 Zoran Selinger: Yeah, maybe just discuss it then. That’s a good idea.

664 00:54:10.670 ⇒ 00:54:14.290 Uttam Kumaran: Yeah, I’ll just come… I’ll come to that tomorrow, and then let’s figure it out.

665 00:54:14.660 ⇒ 00:54:24.840 Zoran Selinger: So, Greg, just for your context with Ryan, I basically ignore 50% of his requests.

666 00:54:24.840 ⇒ 00:54:37.550 Uttam Kumaran: See, okay, see, that’s the thing, like, that’s also probably what Robert’s gonna tell you to do, by the way. But these are just, like, the learnings internally that we have to have, like, because you’re not gonna know that, Greg, like… Yeah. Like, so…

667 00:54:39.100 ⇒ 00:54:42.599 Zoran Selinger: just… there’s… there’s no time. I cannot, cannot…

668 00:54:42.600 ⇒ 00:54:43.070 Greg Stoutenburg: Yeah.

669 00:54:43.070 ⇒ 00:54:46.090 Zoran Selinger: Check on every single thing that he asks.

670 00:54:46.860 ⇒ 00:54:47.330 Greg Stoutenburg: Yeah.

671 00:54:47.330 ⇒ 00:54:55.429 Zoran Selinger: Absolutely not. So I have to prioritize, and then, just… I forgot, I was working on this other thing, and, you know…

672 00:54:55.670 ⇒ 00:55:00.809 Zoran Selinger: He… and then he forgets, or he does it for later in the day, and…

673 00:55:00.810 ⇒ 00:55:01.580 Greg Stoutenburg: Okay.

674 00:55:01.860 ⇒ 00:55:04.610 Zoran Selinger: We start again the same dance tomorrow, right?

675 00:55:04.610 ⇒ 00:55:13.739 Greg Stoutenburg: It’s not an issue anymore? Okay, yeah. Yeah, I mean, the things that he’s asking me about now have been priorities for a little while, so it’s… rather than, like, random tasks,

676 00:55:13.880 ⇒ 00:55:19.899 Greg Stoutenburg: So I still have to have something to say about that, but yeah, that is helpful for those things that come in, like, hey, could you take a look at this?

677 00:55:21.450 ⇒ 00:55:26.920 Greg Stoutenburg: Fortunately, the answer’s so far been no. I don’t know anything about attribution, you know, that’s a Zoran question, so let me just kick…

678 00:55:26.920 ⇒ 00:55:27.900 Zoran Selinger: Yeah, yeah, yeah.

679 00:55:29.480 ⇒ 00:55:34.850 Uttam Kumaran: No, they’re really resourceful, like, they’ll ask for everything, so this is where, like, we have to kind of play defense.

680 00:55:35.060 ⇒ 00:55:39.600 Uttam Kumaran: This always happened with this client, is that they just, like, keep reaching for more and more.

681 00:55:39.600 ⇒ 00:55:40.240 Greg Stoutenburg: Yeah.

682 00:55:40.490 ⇒ 00:55:45.470 Uttam Kumaran: For a while, we didn’t increase budget, and we got jammed, and then we… now we’ve slowly been, like, better at, like.

683 00:55:46.190 ⇒ 00:55:53.490 Uttam Kumaran: Making sure we have regular check-ins with leadership, because ultimately, like, they could go to Ryan and be like, yo, you can’t be asking them for all this, right? That’s…

684 00:55:53.490 ⇒ 00:55:54.030 Greg Stoutenburg: Mmm.

685 00:55:54.030 ⇒ 00:55:55.060 Uttam Kumaran: There’s some circle of life.

686 00:55:55.060 ⇒ 00:55:57.380 Greg Stoutenburg: You know, gotta come through Mitesh or something, yeah.

687 00:55:57.380 ⇒ 00:55:57.880 Uttam Kumaran: Yeah.

688 00:55:57.880 ⇒ 00:55:58.630 Greg Stoutenburg: Okay.

689 00:55:59.360 ⇒ 00:56:00.010 Greg Stoutenburg: Okay.

690 00:56:00.010 ⇒ 00:56:06.570 Zoran Selinger: Yeah, I mean, the… Greg, you were… were you here when we were planning the Q1?

691 00:56:07.010 ⇒ 00:56:07.530 Greg Stoutenburg: Nope.

692 00:56:07.900 ⇒ 00:56:17.019 Zoran Selinger: So this was an important point back then. I think we… we did not, we did not… we did drop a ball a little bit on it, because

693 00:56:17.460 ⇒ 00:56:36.609 Zoran Selinger: Robert wanted to address that with having really clear Q1 goals, and for us to be able to say no to a request, because it doesn’t align into any of the goals that we set for Q1. That was the idea, right? Obviously, we will always have to

694 00:56:37.060 ⇒ 00:56:44.079 Zoran Selinger: work on ad hoc requests that are maybe not aligned with the queue goals at that point, but

695 00:56:44.520 ⇒ 00:56:48.680 Zoran Selinger: That’s a great argument to have a defense.

696 00:56:48.680 ⇒ 00:56:49.000 Uttam Kumaran: Yes.

697 00:56:49.000 ⇒ 00:57:04.010 Zoran Selinger: And that was the whole point of setting those, and maybe not the whole point, but a really important point that Robert wanted to get across to us, and I don’t think we’ve used it, this queue.

698 00:57:04.010 ⇒ 00:57:04.640 Uttam Kumaran: Yes.

699 00:57:04.640 ⇒ 00:57:06.420 Zoran Selinger: And we are behind.

700 00:57:06.590 ⇒ 00:57:09.759 Zoran Selinger: With some of the… some of the targets that we have.

701 00:57:10.310 ⇒ 00:57:10.960 Zoran Selinger: Because…

702 00:57:10.960 ⇒ 00:57:13.999 Uttam Kumaran: That’s why I’m like, this is where, this is where then I would be like.

703 00:57:14.270 ⇒ 00:57:14.800 Zoran Selinger: Yeah.

704 00:57:15.100 ⇒ 00:57:21.600 Uttam Kumaran: Do you guys have to call it out as a risk for your work stream, so that you can get him to go argue with the LT?

705 00:57:21.710 ⇒ 00:57:33.370 Uttam Kumaran: Like, he’s the weapon to go use, right? Ultimately, like, if you guys take the ad hoc work, don’t get the big rocks done, and he comes and’s like, yo, where are these things we promised?

706 00:57:33.550 ⇒ 00:57:35.360 Uttam Kumaran: Everybody’s jammed. Everybody’s super jammed.

707 00:57:35.360 ⇒ 00:57:35.990 Greg Stoutenburg: event.

708 00:57:36.430 ⇒ 00:57:41.739 Uttam Kumaran: It doesn’t have to be an everyday conversation, but as the temperature rises on ad hoc, it’s always what happens.

709 00:57:41.890 ⇒ 00:57:43.509 Uttam Kumaran: There has to be a realignment.

710 00:57:43.620 ⇒ 00:57:51.159 Uttam Kumaran: Either that’s go to ELT and they come around and they say, we’re not doing that, or they’re like, shit, that’s important, increase budget.

711 00:57:51.280 ⇒ 00:58:02.350 Uttam Kumaran: the faster we can… the more often we can have those, and have them squash our issues, and, like, make the call, that’s it. Like, we don’t want to be making these calls every day. It’s taxing to be like.

712 00:58:02.980 ⇒ 00:58:07.459 Uttam Kumaran: You know, and having to decide that. But you have to… you have to manage up, you know?

713 00:58:07.460 ⇒ 00:58:09.370 Greg Stoutenburg: Yeah. Yeah, that’s helpful.

714 00:58:09.370 ⇒ 00:58:09.930 Uttam Kumaran: Yeah.

715 00:58:11.990 ⇒ 00:58:13.729 Zoran Selinger: Yeah, let’s talk about that tomorrow.

716 00:58:13.940 ⇒ 00:58:15.019 Greg Stoutenburg: Yeah, we’ll raise it tomorrow.

717 00:58:15.070 ⇒ 00:58:15.740 Uttam Kumaran: Okay.

718 00:58:15.740 ⇒ 00:58:16.910 Greg Stoutenburg: Sounds good.

719 00:58:17.210 ⇒ 00:58:17.780 Uttam Kumaran: Cool.

720 00:58:17.990 ⇒ 00:58:22.499 Uttam Kumaran: I think that’s all I had, so I think we have some action items. I think Greg…

721 00:58:22.650 ⇒ 00:58:28.539 Uttam Kumaran: I assume you’re… you’re gonna be off. I… I did get calendars from the Omni person.

722 00:58:28.540 ⇒ 00:58:29.109 Greg Stoutenburg: Oh, boy.

723 00:58:29.110 ⇒ 00:58:31.030 Uttam Kumaran: I can call him and just get it set up.

724 00:58:31.430 ⇒ 00:58:32.900 Uttam Kumaran: Or try to get it set up.

725 00:58:33.600 ⇒ 00:58:36.070 Greg Stoutenburg: Yeah, I mean, you get the call set up, you mean?

726 00:58:36.400 ⇒ 00:58:40.939 Uttam Kumaran: Just trying to… yeah, I’m… well, I’m gonna call him and be like, just, can you just give us the proof, can you give us the…

727 00:58:40.940 ⇒ 00:58:41.850 Greg Stoutenburg: will be missed.

728 00:58:41.850 ⇒ 00:58:43.010 Uttam Kumaran: instance, basically.

729 00:58:44.330 ⇒ 00:58:46.280 Greg Stoutenburg: Yep, yep, okay.

730 00:58:46.280 ⇒ 00:58:50.330 Uttam Kumaran: Yeah. Because they’re on Pacific time, so he’ll be up for another, like, 2-3 hours.

731 00:58:50.330 ⇒ 00:58:50.680 Greg Stoutenburg: Okay.

732 00:58:50.680 ⇒ 00:58:53.820 Uttam Kumaran: So let me just try to do that, and then… .

733 00:58:54.210 ⇒ 00:58:54.929 Greg Stoutenburg: That sounds fair.

734 00:58:54.930 ⇒ 00:58:57.920 Uttam Kumaran: Yeah, I think Zoran, you have to follow up on, like, sort of JD stuff.

735 00:58:57.980 ⇒ 00:59:01.130 Zoran Selinger: Let me know, the faster we’re able to sort of go after that.

736 00:59:01.280 ⇒ 00:59:03.410 Uttam Kumaran: You can expect for any higher.

737 00:59:03.550 ⇒ 00:59:03.930 Greg Stoutenburg: It’s…

738 00:59:03.930 ⇒ 00:59:05.780 Uttam Kumaran: like, red alert.

739 00:59:06.030 ⇒ 00:59:07.440 Greg Stoutenburg: last week.

740 00:59:07.800 ⇒ 00:59:10.469 Uttam Kumaran: Red alert, like, A week and a half.

741 00:59:11.650 ⇒ 00:59:13.949 Uttam Kumaran: But, like, ideally 4 weeks to get anybody.

742 00:59:14.420 ⇒ 00:59:17.050 Uttam Kumaran: In a week and a half, there’s a high chance of, like.

743 00:59:17.050 ⇒ 00:59:18.340 Greg Stoutenburg: We fuck it up.

744 00:59:18.680 ⇒ 00:59:23.209 Uttam Kumaran: And we get the wrong person, so I really need to have, like, a month head start.

745 00:59:23.730 ⇒ 00:59:25.580 Uttam Kumaran: And the… and…

746 00:59:25.690 ⇒ 00:59:30.519 Uttam Kumaran: we’re actually bringing on someone to lead recruiting, she’s gonna say even more than that, like, I’m…

747 00:59:30.520 ⇒ 00:59:30.860 Zoran Selinger: I’m gonna.

748 00:59:30.860 ⇒ 00:59:33.960 Uttam Kumaran: I’m speaking on Herbif, she’s not gonna like that, but, like.

749 00:59:34.100 ⇒ 00:59:38.089 Uttam Kumaran: We need at least a month to go find people and put them through our process.

750 00:59:38.620 ⇒ 00:59:39.180 Zoran Selinger: True.

751 00:59:39.180 ⇒ 00:59:40.140 Uttam Kumaran: Yeah. Okay.

752 00:59:40.530 ⇒ 00:59:43.440 Uttam Kumaran: And then, Pranav, you’re gonna follow up on, like, ABC stuff with Amber.

753 00:59:43.570 ⇒ 00:59:45.410 Uttam Kumaran: But maybe I’ll shoot you both a note.

754 00:59:45.560 ⇒ 00:59:47.279 Greg Stoutenburg: On Slack, and then we can talk.

755 00:59:47.990 ⇒ 00:59:49.210 Greg Stoutenburg: Most of me, too.

756 00:59:49.330 ⇒ 00:59:50.420 Greg Stoutenburg: Okay.

757 00:59:50.420 ⇒ 00:59:50.760 Pranav: Cool.

758 00:59:50.760 ⇒ 00:59:51.530 Uttam Kumaran: Cool. Okay.

759 00:59:51.880 ⇒ 00:59:53.380 Uttam Kumaran: Thanks, everyone. Great meetings.

760 00:59:53.380 ⇒ 00:59:53.710 Greg Stoutenburg: Guys.

761 00:59:53.710 ⇒ 00:59:55.529 Uttam Kumaran: Okay. Bye.

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