Meeting Title: Omni Dashboard and Linear Tickets Sync Date: 2026-02-06 Meeting participants: Mustafa Raja, Mustafa’s Loom Notetaker, Sheshu Chandrasekar


WEBVTT

1 00:00:45.930 00:00:47.410 Sheshu Chandrasekar: Hey, Masafa!

2 00:00:47.410 00:00:48.680 Mustafa Raja: Hey, how are you?

3 00:00:49.070 00:00:50.320 Sheshu Chandrasekar: Good, how about yourself?

4 00:00:50.530 00:00:52.280 Mustafa Raja: Yeah, doing good. How was your day?

5 00:00:53.050 00:00:59.590 Sheshu Chandrasekar: It’s good! I actually drove from Houston to Austin to catch up with Dutam and Pranav, so…

6 00:00:59.590 00:01:00.359 Mustafa Raja: How long ago we were…

7 00:01:00.360 00:01:00.890 Sheshu Chandrasekar: with them.

8 00:01:01.040 00:01:01.760 Mustafa Raja: Oh.

9 00:01:01.890 00:01:02.920 Mustafa Raja: Right now.

10 00:01:03.540 00:01:04.499 Sheshu Chandrasekar: Yeah, right now, I’m…

11 00:01:04.500 00:01:05.010 Mustafa Raja: Oh.

12 00:01:05.019 00:01:10.059 Sheshu Chandrasekar: Well, I’m in a separate room, and they’re… they’re in a different room right now, but yes, I’m here with them.

13 00:01:10.680 00:01:14.050 Mustafa Raja: How long is the drive from Houston to Austin?

14 00:01:14.810 00:01:29.399 Sheshu Chandrasekar: So I live… I’m… like, right now, I’m dog-sitting, because my parents are in India, actually. But yeah, I usually live in Austin, but my parents’ house… we live in the west side of Houston, so it takes about, like, 2 hours to get to Austin, so it’s not too bad of a drive.

15 00:01:29.610 00:01:31.750 Mustafa Raja: Oh, so your parents are on a trip, right?

16 00:01:32.390 00:01:36.849 Sheshu Chandrasekar: Yeah, they’re just, you know, visiting the motherland, I guess. Oh, yeah, that’s cool. Yeah.

17 00:01:37.000 00:01:42.060 Sheshu Chandrasekar: Yeah, yeah, yeah, so I had to… I had to be in Houston to take care of the doggo, and…

18 00:01:42.500 00:01:43.750 Sheshu Chandrasekar: Or not, so…

19 00:01:44.080 00:01:46.239 Mustafa Raja: Do you, do you also visit frequently?

20 00:01:47.510 00:01:56.790 Sheshu Chandrasekar: I would love to! I should be, honestly, but I went 2 years ago. I do plan on going at some point this year,

21 00:01:56.790 00:02:00.540 Mustafa Raja: Hmm, but… I think Gutama’s also planning this year or something.

22 00:02:01.070 00:02:02.240 Sheshu Chandrasekar: Oh, no way.

23 00:02:02.240 00:02:02.860 Mustafa Raja: Yeah.

24 00:02:03.270 00:02:07.570 Sheshu Chandrasekar: Yeah, I should probably ask him about it. I’m actually trying to go to Thailand pretty soon.

25 00:02:07.570 00:02:12.399 Mustafa Raja: I think he’s planning to also visit Philippines.

26 00:02:13.440 00:02:15.249 Mustafa Raja: I heard him say that.

27 00:02:15.740 00:02:16.980 Sheshu Chandrasekar: No, no way, okay.

28 00:02:16.980 00:02:19.030 Mustafa Raja: Yeah, so India and Philippines, I believe.

29 00:02:19.850 00:02:27.989 Sheshu Chandrasekar: Gotcha. Yeah, I mean, I’m trying to go to Thailand, like, mid-March, so I’m trying to see if I can swing by India, because it’s, like, literally right there, right?

30 00:02:29.010 00:02:33.010 Sheshu Chandrasekar: And it’s… So, yeah, it’s on the way, exactly. So…

31 00:02:34.220 00:02:35.510 Mustafa Raja: It’ll be really long, though, right?

32 00:02:36.600 00:02:40.279 Sheshu Chandrasekar: Yeah. To India, I think… yeah, it’s so long, guys.

33 00:02:40.280 00:02:43.619 Mustafa Raja: I believe it’s, like, 18 or something, yeah?

34 00:02:44.740 00:02:52.590 Sheshu Chandrasekar: Yeah, 18, 19 hours? It depends, like, it depends on how long the layover is, but usually layovers are, like, only an hour and a half.

35 00:02:52.590 00:02:56.700 Mustafa Raja: Oh, so it’s not a direct flight ever? Is that correct?

36 00:02:56.700 00:03:15.570 Sheshu Chandrasekar: No, it’s never, it’s never a direct flight. I wish it was, but I think only, like, certain airlines, like KTM, Lufthansa, I don’t know, actually, Lufthansa has a layover in Frankfurt. I think KTM is the only one that I know of that does direct flights. And it’s… it’s a lot more expensive if you do.

37 00:03:15.570 00:03:16.120 Mustafa Raja: Oh, yeah.

38 00:03:16.120 00:03:16.530 Sheshu Chandrasekar: directly.

39 00:03:16.530 00:03:20.470 Mustafa Raja: Yeah, I do understand that. Direct one was more expensive.

40 00:03:21.020 00:03:21.740 Sheshu Chandrasekar: Yeah.

41 00:03:21.870 00:03:24.629 Sheshu Chandrasekar: But, yeah, I mean,

42 00:03:25.250 00:03:33.469 Sheshu Chandrasekar: I’m actually trying to book a vacation to Thailand with some of my homies, so I haven’t gone on vacation in, like, a year or so, so I just wanted…

43 00:03:33.680 00:03:35.089 Sheshu Chandrasekar: That’s good. Impress.

44 00:03:35.290 00:03:35.950 Sheshu Chandrasekar: Yeah.

45 00:03:36.230 00:03:39.260 Sheshu Chandrasekar: Anyways, like, how’s everything going for you? Like,

46 00:03:39.590 00:03:42.240 Sheshu Chandrasekar: Are you going on vacation? Like, what’s going on?

47 00:03:42.240 00:03:44.059 Mustafa Raja: On your end?

48 00:03:45.360 00:03:55.160 Mustafa Raja: Yeah, I’m planning… I’m also planning a vacation for… I think it’s going to be mid-April, I haven’t confirmed it yet.

49 00:03:55.280 00:03:58.770 Mustafa Raja: I’m getting my visas done. My…

50 00:03:58.770 00:03:59.340 Sheshu Chandrasekar: Nice.

51 00:03:59.340 00:04:01.919 Mustafa Raja: families. We’re going to visit Saudi.

52 00:04:02.540 00:04:03.680 Mustafa Raja: Okay.

53 00:04:03.680 00:04:05.060 Sheshu Chandrasekar: Like, which parts.

54 00:04:06.180 00:04:07.660 Mustafa Raja: Saudi Arabia.

55 00:04:08.250 00:04:09.879 Sheshu Chandrasekar: No, like, which city?

56 00:04:09.880 00:04:11.880 Mustafa Raja: Oh yeah, Makai and Medina.

57 00:04:12.230 00:04:13.469 Sheshu Chandrasekar: Oh, okay, cool.

58 00:04:13.590 00:04:15.380 Sheshu Chandrasekar: Do you…

59 00:04:15.380 00:04:17.640 Mustafa Raja: Like, 10-day trip, yeah.

60 00:04:18.149 00:04:24.119 Sheshu Chandrasekar: Gotcha, is it like a pilgrimage trip, or kind of like you’re just going for vacation? Pilgrimage? Okay, nice, that’s cool.

61 00:04:24.290 00:04:28.390 Mustafa Raja: Yeah, and it’s actually my first ever time flying.

62 00:04:29.200 00:04:32.800 Sheshu Chandrasekar: Oh, no way! Well, that’ll be exciting. Yeah. That’s gonna be exciting.

63 00:04:32.800 00:04:33.450 Mustafa Raja: Yeah.

64 00:04:33.900 00:04:38.220 Sheshu Chandrasekar: Just make sure you have good headphones when you take off. Or chew gum.

65 00:04:38.220 00:04:41.690 Mustafa Raja: Give me all the tips that I need. I don’t know anything. Absolutely.

66 00:04:42.060 00:04:55.540 Sheshu Chandrasekar: No, I’m telling you, have a really good bubble gum, and just chew it, like, once you’re on the… once you’re on the takeoff strip, like, that’s all I do. I put headphones on, and gum, and that’s… because for me, I have really bad, like.

67 00:04:55.690 00:05:08.609 Sheshu Chandrasekar: hearing. So, for me, like, once it… like, when you take off, like, the pressurized air kind of, like, messes up my ears, my eardrums. So, for me, I need, like, at least 3 pieces of gum to… just to kind of…

68 00:05:08.610 00:05:10.079 Mustafa Raja: That’s a pleasure. That’s a good thing.

69 00:05:10.080 00:05:10.700 Sheshu Chandrasekar: Yeah.

70 00:05:10.700 00:05:19.780 Mustafa Raja: So I’m also wondering, because I haven’t ever, you know, traveled outside of the country, can I take my laptop with me?

71 00:05:22.100 00:05:28.390 Sheshu Chandrasekar: Like, yeah, I mean, if it’s your… yeah, if it’s your… I mean, I’m guessing you’re doing your brain footage work on your personal.

72 00:05:28.390 00:05:29.830 Mustafa Raja: Yeah, yeah, yeah, yeah.

73 00:05:29.830 00:05:31.830 Sheshu Chandrasekar: Yeah, then by all means, yeah, go for it.

74 00:05:31.830 00:05:32.880 Mustafa Raja: Yeah, I…

75 00:05:32.880 00:05:33.580 Sheshu Chandrasekar: I don’t think I’m.

76 00:05:33.580 00:05:37.730 Mustafa Raja: How does the airports work, you know, if they allow it or not?

77 00:05:38.510 00:05:40.389 Sheshu Chandrasekar: No, of course, yeah, they’ll allow it.

78 00:05:40.630 00:05:41.279 Mustafa Raja: I get it.

79 00:05:41.280 00:05:46.220 Sheshu Chandrasekar: Okay, yeah, that’s cool. They’re just gonna make you take it out, like, when you go for screening and stuff like that.

80 00:05:46.580 00:05:47.630 Mustafa Raja: Okay, yeah.

81 00:05:47.630 00:05:48.000 Sheshu Chandrasekar: Yeah.

82 00:05:48.000 00:05:48.680 Mustafa Raja: That’s cool, that’s cool.

83 00:05:48.680 00:06:00.250 Sheshu Chandrasekar: Oh yeah, also, I just want to say thanks for sending those resources, for the Omni dashboard. I think… I went… I didn’t go through a lot of it, just because I’ve been getting pulled into other things, but I… I was…

84 00:06:00.690 00:06:10.040 Sheshu Chandrasekar: using it to figure out how to, like, open up, like, the CSV files, and creating dashboards, and your documentation that you sent over came in… came in clutch, so…

85 00:06:10.040 00:06:10.679 Mustafa Raja: Oh, I appreciate it.

86 00:06:10.680 00:06:11.810 Sheshu Chandrasekar: I’ll be sending that over.

87 00:06:11.810 00:06:16.509 Mustafa Raja: Also, did you take a look at the, what’s it called, the data itself?

88 00:06:17.750 00:06:24.780 Sheshu Chandrasekar: Yes, I did. Yeah, I wanted to talk to you about that. So, there was, like, a couple of fields in there, that I felt was

89 00:06:25.120 00:06:30.819 Sheshu Chandrasekar: duplicated. I don’t know what’s, like, the most recent. I wanted to clarify that, but…

90 00:06:31.020 00:06:33.430 Mustafa Raja: Yeah, okay. So…

91 00:06:33.640 00:06:45.500 Mustafa Raja: it should be only one sync, you know? Because… because I did a manual sync, and then it automatically syncs every Friday, you know?

92 00:06:46.150 00:06:51.160 Sheshu Chandrasekar: Oh, interesting. Well, one sec, let me see if I can log in and show you.

93 00:06:51.160 00:06:53.429 Mustafa Raja: Let’s actually, yeah, let’s actually take a look at that.

94 00:06:55.210 00:06:56.160 Sheshu Chandrasekar: Login.

95 00:06:59.590 00:07:05.069 Sheshu Chandrasekar: I hate how Omni doesn’t have, like, a login button. It’s always a free trialing request.

96 00:07:06.880 00:07:08.650 Sheshu Chandrasekar: How do I even access this?

97 00:07:09.940 00:07:13.680 Mustafa Raja: One second.

98 00:07:13.680 00:07:14.930 Sheshu Chandrasekar: And.

99 00:07:18.280 00:07:19.629 Mustafa Raja: included on, yeah.

100 00:07:22.210 00:07:25.199 Mustafa Raja: It has a login button for me, though.

101 00:07:26.420 00:07:27.590 Sheshu Chandrasekar: Really? Okay, that’s weird.

102 00:07:27.590 00:07:31.190 Mustafa Raja: Let me, let me, let me share my screen, actually, so you can also see.

103 00:07:31.870 00:07:32.390 Sheshu Chandrasekar: Yeah.

104 00:07:34.010 00:07:36.299 Sheshu Chandrasekar: Yeah, cause I really need to…

105 00:07:36.620 00:07:44.040 Sheshu Chandrasekar: let Eliza… my goal is to let Eliza be kind of like my omni-dashboard person, so if I ever need dashboards.

106 00:07:44.720 00:07:45.399 Sheshu Chandrasekar: Should be there.

107 00:07:45.970 00:07:48.430 Mustafa Raja: Yeah, yeah, can you see this one?

108 00:07:49.120 00:07:49.949 Sheshu Chandrasekar: One second.

109 00:07:52.820 00:07:54.130 Sheshu Chandrasekar: Yep, I can see it.

110 00:07:55.450 00:07:56.130 Mustafa Raja: Okay.

111 00:07:56.480 00:07:58.549 Sheshu Chandrasekar: Can you send me that link, actually? That’d be great.

112 00:07:58.550 00:08:00.350 Mustafa Raja: Yeah, cool, yeah.

113 00:08:01.240 00:08:02.790 Mustafa Raja: I’m sending in Zoom chat.

114 00:08:05.260 00:08:07.410 Sheshu Chandrasekar: One second. Sorry, I’m getting called right now.

115 00:08:07.410 00:08:08.870 Mustafa Raja: Yeah, yeah, yeah, take your name.

116 00:08:20.650 00:08:22.309 Sheshu Chandrasekar: Okay, perfect, yeah, I’m back here.

117 00:08:22.550 00:08:25.670 Sheshu Chandrasekar: Okay, let me share my screen, and show you…

118 00:08:25.670 00:08:26.920 Mustafa Raja: Yeah.

119 00:08:35.450 00:08:40.000 Sheshu Chandrasekar: Okay, let’s go to… all…

120 00:08:42.429 00:08:44.240 Sheshu Chandrasekar: Okay, let’s just create a new one.

121 00:08:44.640 00:08:52.660 Sheshu Chandrasekar: So I go to Brantford Snowflake, then I… I go to…

122 00:08:53.190 00:08:58.729 Mustafa Raja: Mmm, yeah, this is an issue, okay. We could just do browse all views.

123 00:09:01.110 00:09:04.730 Mustafa Raja: You would see this, oh, I see it now, yeah.

124 00:09:05.460 00:09:10.350 Mustafa Raja: Let’s do that, and then… it should be somewhere here.

125 00:09:12.800 00:09:14.899 Mustafa Raja: Software… Yeah, software delivery.

126 00:09:16.840 00:09:22.670 Sheshu Chandrasekar: Yeah, let me find… there’s, like, pricing data. Yeah, see, you see right here, there’s, like, 2 monthly costs.

127 00:09:25.200 00:09:26.190 Mustafa Raja: Okay…

128 00:09:26.190 00:09:29.290 Sheshu Chandrasekar: See, they’re… the thing is, they’re different. They’re different…

129 00:09:29.290 00:09:33.630 Mustafa Raja: Generally, they can look at the CSV. Oh, sorry, not the CSV, but the sheet.

130 00:09:35.790 00:09:38.050 Sheshu Chandrasekar: Which sheet are you referring to?

131 00:09:38.050 00:09:40.889 Mustafa Raja: Like, in the Google Sheet, can we take a look at Google?

132 00:09:40.890 00:09:43.299 Sheshu Chandrasekar: Oh yeah, let me… see…

133 00:09:44.680 00:09:49.509 Mustafa Raja: I think I saw two different, What’s it called?

134 00:09:49.970 00:09:59.990 Mustafa Raja: sheets. One was this, Software ReviewDB, one was just Software Review. If this doesn’t work, I can just revert to Software Review 1.

135 00:10:00.610 00:10:02.410 Sheshu Chandrasekar: Okay, one second.

136 00:10:04.500 00:10:10.859 Sheshu Chandrasekar: Browser. Software view. I don’t know if Eliza shared it with me.

137 00:10:11.650 00:10:12.990 Mustafa Raja: Hmm…

138 00:10:15.710 00:10:16.440 Sheshu Chandrasekar: Yeah, okay, I don’t…

139 00:10:16.440 00:10:23.710 Mustafa Raja: Let me actually get into Polyatomic and see what… What columns does… Polyatomics say it has.

140 00:10:23.710 00:10:26.119 Sheshu Chandrasekar: I have an offline copy, if you want to explore.

141 00:10:26.120 00:10:35.509 Mustafa Raja: Oh, yeah, that, that, but, but is that, is that copy really, software reviewed DB, or just software review?

142 00:10:36.980 00:10:38.119 Sheshu Chandrasekar: It’s a sucker.

143 00:10:38.120 00:10:39.110 Mustafa Raja: Review, right?

144 00:10:39.340 00:10:40.190 Sheshu Chandrasekar: Yeah…

145 00:10:40.190 00:10:44.769 Mustafa Raja: Yeah, okay, maybe then I should pull Software Review rather than Software ReviewDB, right?

146 00:10:45.590 00:10:49.099 Sheshu Chandrasekar: Yeah, cause, like, I’m just a little confused on…

147 00:10:49.260 00:10:52.230 Sheshu Chandrasekar: like, why we have two sets of data here. Like.

148 00:10:52.230 00:10:52.590 Mustafa Raja: Yeah.

149 00:10:52.590 00:10:54.420 Sheshu Chandrasekar: Some of them, some of them match.

150 00:10:54.780 00:10:56.009 Mustafa Raja: Some of them don’t, yeah.

151 00:10:56.350 00:10:57.080 Sheshu Chandrasekar: Yeah.

152 00:10:57.240 00:10:58.060 Sheshu Chandrasekar: But most of it doesn’t.

153 00:10:58.060 00:11:01.499 Mustafa Raja: Okay, let me actually… let me actually do this… do this right now.

154 00:11:02.170 00:11:05.610 Mustafa Raja: Let’s just make sure that we… we’re good at that.

155 00:11:07.120 00:11:08.499 Mustafa Raja: Give me a moment, though.

156 00:11:11.390 00:11:16.640 Mustafa Raja: Okay… configure… London…

157 00:11:35.860 00:11:38.520 Mustafa Raja: Monthly cost… Okay.

158 00:11:39.880 00:11:44.619 Mustafa Raja: So the one that I am looking at only has one monthly cost, so…

159 00:11:48.010 00:11:49.010 Mustafa Raja: Okay.

160 00:11:50.240 00:11:54.829 Mustafa Raja: I think, we should just revert to software review, then.

161 00:11:55.200 00:11:59.669 Mustafa Raja: Okay, so the issue with software review one is that,

162 00:12:01.400 00:12:03.989 Mustafa Raja: The starting columns, you know?

163 00:12:04.140 00:12:07.559 Mustafa Raja: Or the starting rows do not have the headers.

164 00:12:10.760 00:12:11.610 Sheshu Chandrasekar: Okay.

165 00:12:11.610 00:12:14.259 Mustafa Raja: So the column names would be weird.

166 00:12:17.600 00:12:26.180 Sheshu Chandrasekar: So can we not just, like, reuse the same column names and just update the data on a manual basis? Because, like, in all honesty, the software tool data…

167 00:12:26.180 00:12:26.410 Mustafa Raja: Oh.

168 00:12:26.640 00:12:28.000 Sheshu Chandrasekar: It’s not gonna change as often.

169 00:12:28.000 00:12:29.859 Mustafa Raja: Okay, let me share my screen, actually.

170 00:12:30.290 00:12:30.900 Sheshu Chandrasekar: Okay.

171 00:12:32.490 00:12:34.620 Mustafa Raja: Let me share my screen.

172 00:12:35.230 00:12:51.950 Mustafa Raja: Yeah, we are actually doing that. So, this tool, Polyatomic, what it does is it takes the sheet and then just translates it into a table in our data warehouse, right? So, what this tool is saying, that there are two columns of name monthly cost in the sheet, you know?

173 00:12:53.620 00:12:55.240 Sheshu Chandrasekar: Gotcha. Okay.

174 00:12:57.300 00:13:02.439 Sheshu Chandrasekar: Oh, I think I’ve seen those column names before. One second, Nomi.

175 00:13:04.890 00:13:14.569 Mustafa Raja: Yeah, in Omni, these would be there. I believe we would want to make sure that in the sheet, there is no duplication of columns, you know.

176 00:13:19.110 00:13:22.639 Mustafa Raja: Because, if polyatomics is, there is, then…

177 00:13:23.210 00:13:25.980 Sheshu Chandrasekar: Yeah, see, there’s 2 monthly costs, two annual costs, yeah.

178 00:13:26.840 00:13:28.679 Mustafa Raja: In the, what’s it called?

179 00:13:29.410 00:13:31.569 Mustafa Raja: In the Google Sheet, or in the…

180 00:13:31.570 00:13:34.650 Sheshu Chandrasekar: No, in… in this right now, it’s polyatomic.

181 00:13:34.810 00:13:37.059 Sheshu Chandrasekar: See, you see there’s two monthly costs.

182 00:13:37.060 00:13:37.630 Mustafa Raja: Yeah.

183 00:13:37.840 00:13:47.380 Mustafa Raja: Yeah, so this is actually coming directly from the sheet itself, you know? So, maybe you need to take a look at that. Once you get it sorted, you can tell me, and then I’ll refresh this.

184 00:13:48.320 00:13:52.470 Sheshu Chandrasekar: Okay, so what sheet… do you know… can you, like, access a source sheet, by any chance?

185 00:13:52.470 00:13:53.820 Mustafa Raja: No, I cannot.

186 00:13:55.200 00:13:56.119 Mustafa Raja: I agree.

187 00:13:56.120 00:13:56.790 Sheshu Chandrasekar: Let me escalate.

188 00:13:56.790 00:14:02.249 Mustafa Raja: Yeah, yeah, you need to get on with her, and find this Software ReviewDB.

189 00:14:02.500 00:14:12.380 Mustafa Raja: And then, you know, make changes, so just to make sure that this… this duplication gets resolved. And then let me know. Once that is done, then I can just…

190 00:14:12.740 00:14:16.180 Mustafa Raja: So, it should be column L and column Q.

191 00:14:17.070 00:14:19.630 Mustafa Raja: If you want to write it down, and then…

192 00:14:19.630 00:14:20.320 Sheshu Chandrasekar: Yo…

193 00:14:20.860 00:14:22.590 Mustafa Raja: column M and R.

194 00:14:23.850 00:14:24.760 Sheshu Chandrasekar: Okay, perfect.

195 00:14:25.940 00:14:29.750 Mustafa Raja: Yeah, that, that should be… that should… that should resolve this.

196 00:14:31.750 00:14:32.570 Mustafa Raja: Bye.

197 00:14:32.570 00:14:33.200 Sheshu Chandrasekar: Okay.

198 00:14:33.380 00:14:34.080 Mustafa Raja: Yeah, we can…

199 00:14:34.080 00:14:37.020 Sheshu Chandrasekar: Cool, I’ll take a look at that, and I’ll let you know.

200 00:14:37.020 00:14:38.809 Mustafa Raja: Yeah, yeah, yeah, of course.

201 00:14:39.340 00:14:53.150 Sheshu Chandrasekar: Yeah, so Mustafa, so next week, I need some help, from you on, like, EP stuff. Like, I’m trying to create, like, you know, based on the conversation we had, like, yesterday, so I’m really gonna pick your brain about, like.

202 00:14:53.180 00:14:59.849 Sheshu Chandrasekar: how do you write good linear tickets, to, like, what else I can do to help EPs out in general, so…

203 00:15:00.020 00:15:01.220 Mustafa Raja: So…

204 00:15:01.830 00:15:10.920 Mustafa Raja: I believe we, and correct me if I’m wrong, I believe what we want to do is we want to come up with a template for the linear tickets, right? Like.

205 00:15:10.920 00:15:11.960 Sheshu Chandrasekar: Yeah, so…

206 00:15:11.960 00:15:15.939 Mustafa Raja: What exactly… what fields should they have, you know?

207 00:15:17.160 00:15:27.729 Sheshu Chandrasekar: Yeah, exactly, and if you can add me to certain calls when you do that with your team, like, I just want to be an observer. I don’t… I’m not gonna say anything, I just want to figure out, like, where to best, like, help you guys out.

208 00:15:27.730 00:15:40.799 Mustafa Raja: Yeah, yeah. So for me, since my team… my team is really small, and I’m, like, directly communicating with them, so I don’t add any descriptions to the linear ticket, but I’m going to start to add those.

209 00:15:41.430 00:15:52.490 Mustafa Raja: Since my SL mostly isn’t in the meetings, so that’s the… the descriptions, and updating, it mostly is going to be for SL directly, right?

210 00:15:52.490 00:16:02.850 Mustafa Raja: So yeah, I’m going to take a look at that. And then I believe we already have a template, and I’m going to send that to you, and then…

211 00:16:02.850 00:16:03.450 Sheshu Chandrasekar: Okay.

212 00:16:03.450 00:16:18.019 Mustafa Raja: maybe we could meet with Amber, and see, you know, what’s a good, process for this is. We also want to make sure that the person that the ticket is assigned to when they, when they.

213 00:16:18.560 00:16:24.220 Mustafa Raja: work on it, they do update the ticket also, because that’s also not happening.

214 00:16:25.350 00:16:30.759 Sheshu Chandrasekar: Oh, okay. So, is that more, like, do you think it’s a behavioral problem, or, like, something like…

215 00:16:31.360 00:16:36.519 Sheshu Chandrasekar: Like, do you just forget about that, or, like, what’s the… why do you think that happens?

216 00:16:37.310 00:16:39.140 Mustafa Raja: I mean,

217 00:16:39.340 00:16:58.780 Mustafa Raja: we just need to, you know, build a process, it’s just, yeah, people might forget it, people might forget adding details, of their progress in the, what’s it called, ticket, but I believe the ticket, before it’s moved to done, there should be a link to deliverable, you know?

218 00:17:00.650 00:17:03.030 Sheshu Chandrasekar: Gotcha. Okay, that makes sense.

219 00:17:03.030 00:17:18.040 Mustafa Raja: And for EPs, it might get… it might be hard, because we are not directly working on all of the tickets, right? So, if the person assigned the ticket can take that, it’s just going to make our… I think everyone’s lives easier, so…

220 00:17:18.710 00:17:22.279 Sheshu Chandrasekar: Okay, that makes sense. Yeah, no, this is great feedback.

221 00:17:22.839 00:17:29.320 Sheshu Chandrasekar: So, like, do you want that… like, if they’re… let’s say, like, the SLs, like, write the ticket, right?

222 00:17:30.000 00:17:31.220 Sheshu Chandrasekar: Who… how do you…

223 00:17:31.220 00:17:31.760 Mustafa Raja: Nope.

224 00:17:32.220 00:17:41.510 Sheshu Chandrasekar: oh, okay, EPs will write the ticket, but how would you want to be notified? Like, is it, like, immediately, or during, like, like, your meetings that you have with your entire team? Like.

225 00:17:41.660 00:17:45.400 Sheshu Chandrasekar: How would you want them to be notified of, like, updates to tickets?

226 00:17:45.580 00:17:47.620 Mustafa Raja: Okay, so, I…

227 00:17:49.380 00:18:07.510 Mustafa Raja: So this is something that we did talk about in the AI stand-up today, right? So, there’s one clean way to do that. The update just comes as a notification in your inbox, but…

228 00:18:07.790 00:18:15.610 Mustafa Raja: I believe Sam… Sam thinks that there should be a better way. And…

229 00:18:15.710 00:18:23.760 Mustafa Raja: I’m going to explore the options we have in the linear views, if we can sort the tickets based on,

230 00:18:24.250 00:18:28.500 Mustafa Raja: How earlier the ticket was updated.

231 00:18:28.680 00:18:33.949 Mustafa Raja: Or not, I’m going to take a look at that. I just don’t have a good sense of it right now.

232 00:18:34.340 00:18:40.349 Mustafa Raja: Okay. But this is an issue that was raised in the AI stand-up today also.

233 00:18:41.340 00:18:45.810 Sheshu Chandrasekar: Okay, I’ll take a look at that recording and… More context, too. Yeah.

234 00:18:46.210 00:18:53.800 Sheshu Chandrasekar: Okay, well, cool. I’ll… I’ll probably, yeah, I’m probably gonna message you a lot next week, so…

235 00:18:53.940 00:18:57.169 Sheshu Chandrasekar: But cool, yeah, sorry, go ahead.

236 00:18:57.380 00:18:58.670 Mustafa Raja: Yeah, I said feel free.

237 00:18:59.130 00:19:09.549 Sheshu Chandrasekar: Absolutely, yeah. But cool, Mousafa, thank you so much for helping me out with this Omni stuff. I think I’m gonna look through that Google Sheet, walk, connect with Eliza, and then

238 00:19:09.750 00:19:13.769 Sheshu Chandrasekar: I’m gonna… I’m gonna get her up to speed on what I want.

239 00:19:14.020 00:19:17.090 Sheshu Chandrasekar: And I’m gonna really just connect you both to kind of, like.

240 00:19:17.770 00:19:20.270 Sheshu Chandrasekar: help her… help her out, basically, right? Because…

241 00:19:20.270 00:19:20.850 Mustafa Raja: Yeah.

242 00:19:20.850 00:19:30.080 Sheshu Chandrasekar: she’s still trying to get used to it, and so am I, so I think I’m gonna take this weekend to kind of play around with it, but I think your knowledge would be very beneficial to her.

243 00:19:30.250 00:19:35.210 Mustafa Raja: Yeah, this, I think, there is…

244 00:19:35.460 00:19:42.130 Mustafa Raja: she can actually leverage, the Omni AI, you know, to build out some of this stuff.

245 00:19:42.580 00:19:43.860 Mustafa Raja: And this is maybe some.

246 00:19:43.860 00:19:49.909 Sheshu Chandrasekar: It’s so… I don’t know, it’s so bad, I’m not gonna lie to you, because it doesn’t give you answers immediately for some reason.

247 00:19:50.190 00:19:52.350 Mustafa Raja: Now, to build out charts, though.

248 00:19:53.540 00:19:54.999 Sheshu Chandrasekar: Oh, you can do that?

249 00:19:55.000 00:19:55.710 Mustafa Raja: Yeah.

250 00:19:56.360 00:19:57.060 Sheshu Chandrasekar: Okay.

251 00:19:58.450 00:20:00.690 Mustafa Raja: I used it, I’ve used it.

252 00:20:00.690 00:20:03.440 Sheshu Chandrasekar: Okay, no, because, like, I asked it questions, and it would just be.

253 00:20:03.440 00:20:21.790 Mustafa Raja: It might be better that, for it to be actually, for it to actually respond good, what needs to happen is the data needs to be, what’s it called, labeled properly, you know, for it to know, okay, what field is what, what table is what, which we are lacking right now.

254 00:20:21.950 00:20:37.630 Mustafa Raja: So AI really doesn’t have context on, you know, sort of what data is about what thing. So once we get the, labeling done, AI should be able to answer better.

255 00:20:38.580 00:20:39.260 Sheshu Chandrasekar: Perfect, okay.

256 00:20:39.260 00:20:39.800 Mustafa Raja: but upon.

257 00:20:39.800 00:20:42.540 Sheshu Chandrasekar: Yeah, so basically it’s data cleansing on our end.

258 00:20:42.800 00:20:58.630 Mustafa Raja: Yeah, yeah, yeah. But apart from that, since we are going to use only this sheet, it should be able to, the AI should be able to create the charts directly within, within the, dashboard.

259 00:20:59.770 00:21:00.440 Sheshu Chandrasekar: Okay.

260 00:21:00.590 00:21:07.780 Mustafa Raja: Yeah. Okay, sounds good. So, yeah, maybe next week, if we connect, I could take a, you know, shot at it, maybe.

261 00:21:08.270 00:21:14.679 Mustafa Raja: And see how it works, but I’ve done it, previously, and it did good.

262 00:21:14.980 00:21:15.490 Mustafa Raja: So…

263 00:21:15.490 00:21:15.930 Sheshu Chandrasekar: Okay.

264 00:21:15.930 00:21:24.689 Mustafa Raja: stuff it fails at, but some of the complex stuff that it does fail at involves multiple tables. Now, this is a single.

265 00:21:24.690 00:21:25.070 Sheshu Chandrasekar: Mmm.

266 00:21:25.070 00:21:25.830 Mustafa Raja: So…

267 00:21:25.940 00:21:32.670 Mustafa Raja: This should be fairly okay, but I believe you’d want… you’d be adding more and more data later on, right?

268 00:21:33.250 00:21:42.800 Sheshu Chandrasekar: Yeah, so, good question. So, yeah, we’re gonna do… we’re starting with software expense, because that’s the easiest, because that’s, like, pretty stable, right? Eventually, like, when…

269 00:21:43.150 00:21:49.039 Sheshu Chandrasekar: Folks start, like, you know, submitting expense requests, we’re gonna need to track all that into a single dashboard.

270 00:21:49.340 00:22:00.679 Sheshu Chandrasekar: So we can see, like, on a month-to-month, like, what category, or, like, who’s spending the most, like, for what, like, what reason. Like, those drill-down analysis would be very useful for us.

271 00:22:00.900 00:22:02.850 Sheshu Chandrasekar: But, as of right now, like.

272 00:22:03.230 00:22:11.009 Sheshu Chandrasekar: Yeah, we’re starting a software expense, then we’re gonna start… and then we’re gonna start doing other expenses pretty soon. So it’s gonna grow at a certain point.

273 00:22:11.340 00:22:14.110 Mustafa Raja: Yeah. Yeah, that’s… that’s fine.

274 00:22:14.870 00:22:19.990 Sheshu Chandrasekar: Yeah, and also, I need to completely separate, it’s not on Eliza, but, we’re also doing, like.

275 00:22:20.240 00:22:30.140 Sheshu Chandrasekar: We’re trying to figure out, like, allocation and clockify data, like, we’re trying to figure out, like, where people get staffed, like, where the majority of time is being spent, and stuff like that, but that’s…

276 00:22:30.800 00:22:33.409 Sheshu Chandrasekar: Not anytime soon. That’s gonna be, like, in the.

277 00:22:33.410 00:22:41.320 Mustafa Raja: I think Amber has worked on a dashboard for that, so… before moving into that, you might want to, you know, connect with her.

278 00:22:41.750 00:22:46.070 Sheshu Chandrasekar: Okay, I can ask her then. Yeah, that’d be… That’d be a good idea.

279 00:22:46.070 00:22:52.580 Mustafa Raja: So I, I believe, I believe she’s already worked on that, and I believe for… for… for…

280 00:22:52.810 00:22:59.460 Mustafa Raja: quite a few weeks, that dashboard was used in, I believe, in the week or something?

281 00:22:59.630 00:23:04.480 Mustafa Raja: So… that might be a good starting point for you to take over.

282 00:23:05.220 00:23:09.050 Sheshu Chandrasekar: Okay, yeah, that’s a great co- that’s a great point. Let me ask her and see what’s up.

283 00:23:09.210 00:23:10.020 Mustafa Raja: Yeah, yeah.

284 00:23:11.360 00:23:15.159 Sheshu Chandrasekar: Okay, cool. Yeah, if there’s anything else, like.

285 00:23:15.340 00:23:18.240 Sheshu Chandrasekar: you need, just let me know, and happy to help you out.

286 00:23:18.550 00:23:20.649 Mustafa Raja: Yeah, I’ll definitely let you know.

287 00:23:21.400 00:23:24.490 Sheshu Chandrasekar: Cool. Anything… any, fun weekend plans?

288 00:23:25.060 00:23:32.350 Mustafa Raja: Weekend plans… So, we have this kiting festival going on. I might do that.

289 00:23:32.350 00:23:33.360 Sheshu Chandrasekar: Whoa.

290 00:23:33.360 00:23:38.149 Mustafa Raja: Okay. Go there with my friends, fly a few kites and stuff.

291 00:23:38.470 00:23:44.210 Mustafa Raja: But not, not any, not any, plans right now. We’re just talking about it.

292 00:23:44.350 00:23:44.990 Mustafa Raja: And it might.

293 00:23:44.990 00:23:45.850 Sheshu Chandrasekar: That’s awesome.

294 00:23:46.050 00:23:48.150 Mustafa Raja: And it might not happen. I just don’t.

295 00:23:48.160 00:23:49.060 Sheshu Chandrasekar: Yeah.

296 00:23:49.530 00:23:51.289 Sheshu Chandrasekar: I mean, hey, plans are plans.

297 00:23:51.290 00:23:51.640 Mustafa Raja: You got it.

298 00:23:51.640 00:23:52.490 Sheshu Chandrasekar: So…

299 00:23:52.490 00:23:57.550 Mustafa Raja: Yeah, Pakistan had it banned for, like, 20 years. They just started again.

300 00:23:58.160 00:23:59.820 Sheshu Chandrasekar: Oh, wait, why’d they ban it?

301 00:23:59.820 00:24:04.860 Mustafa Raja: So, you know the string that, that comes with the kites, yeah?

302 00:24:06.260 00:24:08.190 Sheshu Chandrasekar: Yeah, because it cuts people’s hands.

303 00:24:08.190 00:24:20.099 Mustafa Raja: and stuff like that, right? Yeah, so, they started making, those strings so corrosive that a few throats were cut, so…

304 00:24:20.100 00:24:20.470 Sheshu Chandrasekar: garage.

305 00:24:20.470 00:24:26.809 Mustafa Raja: So they just banned it, and now they have more control over it.

306 00:24:26.810 00:24:27.340 Sheshu Chandrasekar: Yeah.

307 00:24:27.340 00:24:31.050 Mustafa Raja: What they are doing, what the government is doing, they’re controlling the supply of

308 00:24:31.150 00:24:34.829 Mustafa Raja: Both the guides and the strings.

309 00:24:34.960 00:24:37.310 Mustafa Raja: And so it’s more safer now, you know?

310 00:24:38.110 00:24:38.490 Sheshu Chandrasekar: Yeah.

311 00:24:38.490 00:24:44.360 Mustafa Raja: Now that it’s more safer, they’ve allowed, they’ve allowed it back, you know.

312 00:24:45.530 00:24:51.460 Sheshu Chandrasekar: Yeah, that makes sense. Well, be safe, but that sounds fun. Last time I went kiting was, like.

313 00:24:52.090 00:24:53.820 Sheshu Chandrasekar: 2 or 3 years ago, and…

314 00:24:53.820 00:24:55.219 Mustafa Raja: I live in Texas.

315 00:24:55.290 00:24:59.830 Sheshu Chandrasekar: Yeah, so the winds weren’t that great, unfortunately.

316 00:24:59.830 00:25:05.879 Mustafa Raja: So you can imagine, it’s been banned for 20 years. I’m 24.

317 00:25:06.340 00:25:06.840 Sheshu Chandrasekar: Yeah.

318 00:25:06.840 00:25:07.430 Mustafa Raja: I haven’t…

319 00:25:07.430 00:25:09.030 Sheshu Chandrasekar: Last time you did it when you were a child, yeah.

320 00:25:09.030 00:25:09.600 Mustafa Raja: Excuse me.

321 00:25:10.920 00:25:13.530 Sheshu Chandrasekar: Yeah. No, that’d be fun. Let me know how that goes.

322 00:25:13.530 00:25:14.770 Mustafa Raja: Yeah, yeah, definitely.

323 00:25:15.300 00:25:20.830 Sheshu Chandrasekar: Yep. All right, Mustafa, well, have a great weekend, and yeah, stay safe, with the streams and stuff. We’ll talk soon.

324 00:25:20.830 00:25:22.020 Mustafa Raja: Thank you.

325 00:25:22.020 00:25:22.730 Sheshu Chandrasekar: Yeah.

326 00:25:23.100 00:25:23.560 Mustafa Raja: Have a good day.

327 00:25:24.390 00:25:25.439 Sheshu Chandrasekar: You too, bye.

328 00:25:25.460 00:25:26.199 Mustafa Raja: Yeah, bye.