Meeting Title: Ops Sync Date: 2026-02-05 Meeting participants: Rico Rejoso, Sheshu Chandrasekar, Elizah Joy


WEBVTT

1 00:00:38.390 00:00:39.790 Sheshu Chandrasekar: Hey everyone, good morning.

2 00:00:40.370 00:00:41.790 Elizah Joy: Hi, good morning.

3 00:00:47.010 00:00:47.960 Rico Rejoso: Morning, guys.

4 00:00:55.030 00:00:57.830 Sheshu Chandrasekar: Eliza, I just saw your comment in the Notion,

5 00:00:57.930 00:00:59.740 Sheshu Chandrasekar: That’s a great question. I think…

6 00:01:01.530 00:01:06.869 Sheshu Chandrasekar: I want to leave it out for now, but eventually we’ll put it back in.

7 00:01:07.370 00:01:14.859 Sheshu Chandrasekar: Once I have more requirements, because I… after our call, I had a call with Pranav and another Asal, and…

8 00:01:15.860 00:01:19.409 Sheshu Chandrasekar: Yeah, they give me a little bit more insight on how they want to use Notion.

9 00:01:19.410 00:01:19.770 Elizah Joy: Yeah.

10 00:01:19.770 00:01:34.460 Sheshu Chandrasekar: I almost feel like Notion, at some point, will not be used, later in the year, but for now, we need it, just because we’ve got new hires coming in, so they need a place to gather information and retrieve it.

11 00:01:34.900 00:01:41.299 Sheshu Chandrasekar: But, at the moment, yeah, we need to figure out a way to track metrics on the client level and the project level.

12 00:01:41.420 00:01:53.700 Sheshu Chandrasekar: That’s something I need to talk to Utam about. I don’t know how feasible it is, but I just put it in there, so if Utam were to review today, he can… he can read through it and kind of see… see what I’m… where, like…

13 00:01:53.870 00:01:56.419 Sheshu Chandrasekar: where we’re headed, basically. So, yeah.

14 00:01:56.790 00:01:57.340 Elizah Joy: Got it.

15 00:01:57.340 00:01:57.990 Sheshu Chandrasekar: Shocker.

16 00:01:59.360 00:02:07.739 Sheshu Chandrasekar: And also, regarding Omni, that’s something that’s a priority right now for me today morning, so I’m gonna look into it a little bit more. And then maybe I can…

17 00:02:07.930 00:02:10.299 Elizah Joy: I can ping you and show you, like.

18 00:02:10.550 00:02:13.420 Sheshu Chandrasekar: what I’ve learned and, and let you take it from there.

19 00:02:13.800 00:02:28.959 Elizah Joy: Yep, yeah, I just… I think once I’ve understood how it, gets the data, I think, yeah, I can… it’ll be easier for me, because the challenge for me was, how it gets the data from the sheet that we have.

20 00:02:29.460 00:02:30.920 Sheshu Chandrasekar: Yeah, no, makes sense.

21 00:02:36.540 00:02:41.039 Sheshu Chandrasekar: Yeah, it’s still a little confusing to me, because the column headers and stuff in there, it’s a little…

22 00:02:41.600 00:02:44.809 Sheshu Chandrasekar: It’s not, like, correct, so I need to figure that part out right now.

23 00:02:49.310 00:03:02.100 Sheshu Chandrasekar: Cool, that’s all I have right now, this Notion and Omni stuff, and I have some other things I need to work on, like the transition, the communication plan, and role configuration for Notion. I’m gonna send that to you guys once I’m done, and then…

24 00:03:02.530 00:03:08.520 Sheshu Chandrasekar: If you can just give me some of your feedback, and see if I missed anything before I send it to Uten, that’d be more than helpful.

25 00:03:08.850 00:03:12.580 Elizah Joy: Alright, just a quick question on my end.

26 00:03:12.860 00:03:16.780 Elizah Joy: Have… Or maybe I just missed this. Have…

27 00:03:17.290 00:03:22.370 Elizah Joy: the Notion SOP been sent over, or I’ve missed that one?

28 00:03:22.980 00:03:27.850 Sheshu Chandrasekar: Yeah, great question. So that’s the… how we use our hub. That’s the Notion SOP.

29 00:03:28.410 00:03:32.379 Sheshu Chandrasekar: Yeah, that’s what I needed your help with formatting, and if you can just read through it…

30 00:03:32.580 00:03:34.520 Sheshu Chandrasekar: That would be really helpful.

31 00:03:35.430 00:03:36.969 Elizah Joy: Right, I’ll get that update.

32 00:03:53.910 00:03:54.880 Sheshu Chandrasekar: Cool.

33 00:03:54.880 00:03:55.410 Elizah Joy: Hmm.

34 00:03:55.410 00:03:57.579 Sheshu Chandrasekar: That’s all I have from my end right now.

35 00:03:58.450 00:04:04.550 Rico Rejoso: Are we using the KPI metric in the Forging the Future document for each CSO, EP, and SO?

36 00:04:04.970 00:04:05.700 Sheshu Chandrasekar: Yeah.

37 00:04:05.790 00:04:08.530 Elizah Joy: Let’s reference that, because…

38 00:04:09.020 00:04:11.490 Sheshu Chandrasekar: That’s the only document I have where…

39 00:04:11.490 00:04:12.260 Elizah Joy: Yeah.

40 00:04:12.260 00:04:14.579 Sheshu Chandrasekar: that’s documented, and I was talking to the…

41 00:04:14.820 00:04:21.219 Sheshu Chandrasekar: I was talking to Pranav, and he told me that was very helpful for him to have in the Notion, like, as a quick reference guide.

42 00:04:22.480 00:04:23.150 Rico Rejoso: Okay.

43 00:04:23.850 00:04:31.650 Elizah Joy: Should we… add this one to the, like, the CSO APs and SL pages.

44 00:04:32.000 00:04:36.760 Elizah Joy: this… the table that we have for the KPI metric and the Forging the Future.

45 00:04:37.120 00:04:45.970 Sheshu Chandrasekar: Yeah, so the main idea for CSO is all we would do is really copy and paste that structure and put it… and just implement it for EP and SL.

46 00:04:46.250 00:04:50.379 Sheshu Chandrasekar: just change the content to make sure it fits EPs and SLs.

47 00:04:52.820 00:04:53.830 Elizah Joy: Okay.

48 00:05:16.230 00:05:21.019 Elizah Joy: Okay, on my end for today is, I’ll do the Omni stuff.

49 00:05:21.340 00:05:34.629 Elizah Joy: for the software, and then I will go through the finance doc that finance team has sent over, just to confirm the expenses that we do for softwares, and then Notion is on my list as well.

50 00:05:34.830 00:05:47.250 Elizah Joy: And then I’ll start doing the revenue dashboard, and then the margins dashboard, if, time permits for today, although that’s, a lower priority.

51 00:05:47.590 00:05:48.889 Elizah Joy: In our Gantt chart.

52 00:05:55.550 00:06:03.129 Rico Rejoso: Okay, start formatting the EPSL and CSO, do we have, like, things to add for these pages?

53 00:06:05.240 00:06:07.620 Sheshu Chandrasekar: Meaning, like, content-wise?

54 00:06:09.200 00:06:13.280 Sheshu Chandrasekar: For now, let’s just reference the Forging the Future document.

55 00:06:15.400 00:06:19.680 Sheshu Chandrasekar: I’ll come… just let me know, just tag me in it, and I’ll take a look at those pages.

56 00:06:20.240 00:06:27.149 Elizah Joy: Just a quick question on my end. So, for the Forging the Future document, it’s just the only…

57 00:06:27.430 00:06:28.860 Elizah Joy: the only tab

58 00:06:29.000 00:06:37.380 Elizah Joy: that we’ll add in Notion is the Forging the Future tab, right? The stand-up cheat sheet, so that does not need to be added.

59 00:06:40.000 00:06:41.549 Elizah Joy: Let me share…

60 00:06:41.550 00:06:47.359 Sheshu Chandrasekar: Yeah, no, I know what you’re talking about. I think we should just add it. Yeah, we should add it as a separate document.

61 00:06:48.110 00:06:58.639 Elizah Joy: Oh, okay, how will the structure of that be? Because I was thinking about this yesterday, right? And then if it’s, like, if we add everything…

62 00:06:58.660 00:07:09.620 Elizah Joy: in that, like, we add that Forging the Future document in Notion, in the master database, right? So the file name is Forging the Future, so that will just be…

63 00:07:10.160 00:07:11.950 Elizah Joy: We’ll just add in, like, a…

64 00:07:12.560 00:07:18.089 Elizah Joy: What’s it, like, the table of contents at the beginning? It’s gonna be a long document, right?

65 00:07:18.540 00:07:27.739 Sheshu Chandrasekar: Yeah, I was thinking we’d just break up the fortune in the future, because there’s already a table of contents in there, and honestly, the main purpose we want to break it up is because

66 00:07:28.370 00:07:30.859 Sheshu Chandrasekar: That entire document is way too dense.

67 00:07:31.410 00:07:33.789 Sheshu Chandrasekar: It takes a long time for people to read through it.

68 00:07:33.900 00:07:37.859 Sheshu Chandrasekar: So I was just thinking, let’s just break it up, and just…

69 00:07:38.710 00:07:42.949 Sheshu Chandrasekar: Once we break it up, it becomes, like, a 5-minute read, tops, for everyone.

70 00:07:43.060 00:07:48.680 Sheshu Chandrasekar: So, yeah, I say we break it up, but if you guys think that’s not a good idea, like…

71 00:07:48.840 00:07:52.189 Sheshu Chandrasekar: I’m always open to another path, but I think it’s…

72 00:07:52.940 00:07:56.950 Sheshu Chandrasekar: Better for information to be digestible, rather than being overwhelming.

73 00:07:57.310 00:08:04.610 Elizah Joy: All right, yeah, I’ll add these into the, master database, just to be… just to make sure, right?

74 00:08:04.860 00:08:06.429 Sheshu Chandrasekar: Perfect, yep, that works.

75 00:08:06.430 00:08:07.680 Elizah Joy: Analystation.

76 00:08:12.750 00:08:22.789 Rico Rejoso: if they break it up, the problem would be, like, I mean, they’re used to, like, seeing it, seeing everything in one place, and just going from one tablet, using the Google Doc file, right?

77 00:08:23.640 00:08:26.689 Rico Rejoso: Would that be… would that make it difficult for them to do so?

78 00:08:28.270 00:08:40.599 Sheshu Chandrasekar: If anything, I don’t think so, because not a lot of people even referenced that, because everyone has read through it at the beginning of this year, but no one’s referenced it or used it as much.

79 00:08:41.130 00:08:44.270 Sheshu Chandrasekar: So, it’s a good question, and I think…

80 00:08:44.620 00:08:55.550 Sheshu Chandrasekar: now that you bring that up, I think maybe we can just add, like, at the bottom, like, the source link to the Google Doc. Like, we can say, if you want to read the entire thing, here’s the link to the actual Forging the Future document.

81 00:08:58.980 00:08:59.600 Rico Rejoso: Okay.

82 00:09:00.530 00:09:05.990 Sheshu Chandrasekar: I just don’t think anyone has read it. Like, no one goes back and references the Forging the Future doc.

83 00:09:06.860 00:09:07.520 Elizah Joy: Hmm.

84 00:09:09.660 00:09:13.409 Rico Rejoso: Yeah, because I see, like, Casey’s in here.

85 00:09:18.230 00:09:18.900 Rico Rejoso: Okay.

86 00:09:20.790 00:09:22.699 Sheshu Chandrasekar: Oh, you see Casey in there right now?

87 00:09:22.700 00:09:34.199 Rico Rejoso: What I’m saying is that sometimes people just go in through here just to make sure that… they’re just using it like a checklist for everything, since it contains some guidelines for stand-ups, for EPs.

88 00:09:34.360 00:09:38.300 Rico Rejoso: Just to make sure that what they’re doing is still referenced on the document that we have.

89 00:09:38.580 00:09:40.870 Rico Rejoso: Plan for their position.

90 00:09:41.380 00:09:42.370 Sheshu Chandrasekar: Gotcha.

91 00:09:43.490 00:09:49.659 Elizah Joy: I think, like, what we can do if we don’t want to break it up, the… it’s just the formatting of the

92 00:09:50.030 00:09:58.579 Elizah Joy: that document would be different. Maybe it’s, like, a page inside the… The file inside…

93 00:09:59.530 00:10:16.850 Elizah Joy: the master database, if that makes sense, like, different sections, like, the layout would still be, like, similar to what we have in the document tabs for the Forging the Future. It’s just that all these things would be… all different tabs would be, like, a

94 00:10:17.100 00:10:18.140 Elizah Joy: page.

95 00:10:18.570 00:10:22.300 Elizah Joy: 4-H, if that’s gonna be helpful.

96 00:10:22.740 00:10:24.750 Elizah Joy: But, yeah, I don’t know.

97 00:10:24.750 00:10:27.110 Sheshu Chandrasekar: Okay, that works, that works for me.

98 00:10:27.610 00:10:31.930 Sheshu Chandrasekar: So you’re saying, like, we create, like, links to each… each piece of information?

99 00:10:32.310 00:10:33.880 Sheshu Chandrasekar: Yeah. Like a subpage.

100 00:10:34.050 00:10:38.000 Elizah Joy: Yeah, some patients cited, so that we don’t have to break it up.

101 00:10:38.500 00:10:39.709 Sheshu Chandrasekar: Yeah, that works for me.

102 00:10:39.960 00:10:49.399 Elizah Joy: Okay, yeah, it’s just, the only thing there would be it’s… the formatting of it would be very different from all the documents that we have inside the master.

103 00:10:49.550 00:10:51.770 Elizah Joy: Document base.

104 00:10:53.620 00:10:55.259 Sheshu Chandrasekar: Okay, yeah, that’s fine.

105 00:10:56.140 00:11:01.760 Elizah Joy: Alright, I’ll set this one up and then send it over for four of you after done.

106 00:11:01.760 00:11:05.350 Rico Rejoso: Yeah, just make sure that the subpage for the database is turned on.

107 00:11:05.810 00:11:06.869 Elizah Joy: Mmm, okay.

108 00:11:07.420 00:11:13.180 Rico Rejoso: So you can link it, or, I mean, if we’re gonna use it as part of the database, we can still open it.

109 00:11:13.680 00:11:14.610 Elizah Joy: Okay.

110 00:11:15.080 00:11:17.150 Elizah Joy: I’ll make sure of that.

111 00:11:38.030 00:11:43.700 Sheshu Chandrasekar: Okay, sounds good. If there’s anything else, just feel free to ping me in the group chat.

112 00:11:47.230 00:11:48.360 Rico Rejoso: Thank you, guys.

113 00:11:48.800 00:11:49.560 Sheshu Chandrasekar: Thank you.

114 00:11:49.560 00:11:50.540 Elizah Joy: So much.

115 00:11:51.540 00:11:52.100 Sheshu Chandrasekar: Bye.

116 00:11:52.500 00:11:53.530 Elizah Joy: Bye.