Meeting Title: DE-AE Standup Date: 2025-12-19 Meeting participants: Awaish Kumar, Uttam Kumaran, Rico Rejoso, Demilade Agboola, Mustafa Raja, Elizah Joy, Ashwini Sharma
WEBVTT
1 00:00:00.000 ⇒ 00:00:02.000 Awaish Kumar: data for refills, and…
2 00:00:02.550 ⇒ 00:00:08.290 Demilade Agboola: Yeah, it’s basically, like, it’s Eden1282.
3 00:00:10.710 ⇒ 00:00:12.000 Awaish Kumar: Yeah, it’s not here.
4 00:00:20.870 ⇒ 00:00:21.970 Awaish Kumar: Mmm…
5 00:00:23.190 ⇒ 00:00:30.929 Awaish Kumar: Okay, I will figure that out, but what I’m trying to ask is that they are going to build a dashboard out of it, at the end?
6 00:00:31.190 ⇒ 00:00:31.880 Awaish Kumar: And going back.
7 00:00:31.880 ⇒ 00:00:37.209 Demilade Agboola: The end is, I think it wants to send, the data to Nitesh.
8 00:00:37.580 ⇒ 00:00:40.719 Demilade Agboola: I… it’s just a forecast. They’re trying to forecast
9 00:00:41.040 ⇒ 00:00:45.839 Demilade Agboola: The sales for January 2026.
10 00:00:46.380 ⇒ 00:00:49.109 Demilade Agboola: And so, I just sent you the link to the…
11 00:00:49.430 ⇒ 00:00:52.830 Demilade Agboola: And so they need the data to have better forecasting.
12 00:00:53.880 ⇒ 00:00:56.580 Awaish Kumar: Okay, so it’s more like running a…
13 00:00:56.800 ⇒ 00:01:01.180 Awaish Kumar: add a query and download the data, and you will send the CSV to Henry.
14 00:01:02.180 ⇒ 00:01:17.790 Demilade Agboola: Yeah, so that is the beanie. We’re still not particularly clear, so I would have to book, like, a call, maybe a 20-minute call, maybe not that long, with Seism or Henry, and then write the query and send it to them, or send it over to them.
15 00:01:19.350 ⇒ 00:01:19.980 Awaish Kumar: Okay.
16 00:01:29.750 ⇒ 00:01:34.020 Awaish Kumar: Yeah, I think that we are good for this week, and I…
17 00:01:35.600 ⇒ 00:01:41.699 Awaish Kumar: If that’s really urgent, we can… I think we can spend, like, a few more hours, that’s okay.
18 00:01:49.130 ⇒ 00:01:56.160 Awaish Kumar: Yeah, like, we used to create some… some… some queries like that.
19 00:01:56.570 ⇒ 00:01:57.410 Awaish Kumar: So…
20 00:01:58.460 ⇒ 00:02:04.390 Demilade Agboola: Yeah, I’ll look… I will look at the numbers and just try and send it to them, but I just want to be clear of what, like…
21 00:02:04.660 ⇒ 00:02:17.359 Demilade Agboola: for instance, extension of computer query… of computer treatment means, things like that. So, I don’t… I don’t want to write the query, send it to them, and then they still say, oh, some things don’t add tally, and I’ll have to do it again, like.
22 00:02:18.090 ⇒ 00:02:20.219 Demilade Agboola: It’s just… that would just be a waste of time.
23 00:02:21.190 ⇒ 00:02:21.870 Awaish Kumar: Okay.
24 00:02:24.740 ⇒ 00:02:27.750 Demilade Agboola: But yeah, I’m doing it this cycle, I just wanted to, like, flag that.
25 00:02:29.670 ⇒ 00:02:31.789 Awaish Kumar: Okay, I’ll just bring it in.
26 00:02:33.450 ⇒ 00:02:35.630 Awaish Kumar: Okay, yeah, thanks all.
27 00:02:38.280 ⇒ 00:02:43.619 Uttam Kumaran: Okay, cool. Does anything need… does anyone need anything from me? I mean, I’m just gonna… I’m just…
28 00:02:43.820 ⇒ 00:02:47.830 Uttam Kumaran: Still working on stuff, so I can hang out, or… we need this time.
29 00:02:50.070 ⇒ 00:02:55.039 Uttam Kumaran: I guess I was gonna ask probably Ashwini about, like, the CTA deck, if,
30 00:02:56.490 ⇒ 00:02:58.899 Uttam Kumaran: Do you want to work on that now, or… Yeah.
31 00:02:58.900 ⇒ 00:03:00.690 Ashwini Sharma: I’m working on it right now.
32 00:03:00.690 ⇒ 00:03:01.060 Uttam Kumaran: Okay.
33 00:03:01.820 ⇒ 00:03:02.930 Ashwini Sharma: In a short while.
34 00:03:03.610 ⇒ 00:03:08.770 Uttam Kumaran: Okay, I can stay on if you want to work on it together, or… whatever. Or, or…
35 00:03:09.440 ⇒ 00:03:14.520 Uttam Kumaran: We don’t have, like, a… yeah, it’s just, like, we don’t have a ton of time until then, so whatever you need, let me know.
36 00:03:16.460 ⇒ 00:03:22.700 Ashwini Sharma: Sure, yeah, I’m about to complete with whatever information I have. I don’t have info about what Sam has done.
37 00:03:22.840 ⇒ 00:03:24.729 Ashwini Sharma: On the CTA side, he was also working.
38 00:03:24.730 ⇒ 00:03:36.480 Uttam Kumaran: Yeah, that’s fine, yeah, we’re… we’re… on the… on the same side, it’s just… he’s just been helping with those scopes, so until they get, kind of, approve that, we won’t really know, so… yeah, that’s fine.
39 00:03:36.840 ⇒ 00:03:37.470 Ashwini Sharma: Okay.
40 00:03:38.340 ⇒ 00:03:42.189 Ashwini Sharma: Alright, I’ll ping you, helping you in about 10 minutes.
41 00:03:42.660 ⇒ 00:03:48.090 Uttam Kumaran: Okay, okay, great. Maybe Mustafa, do you want to stay on? I wanted to chat about ABC stuff.
42 00:03:48.410 ⇒ 00:03:49.530 Mustafa Raja: Yes.
43 00:03:52.280 ⇒ 00:03:53.970 Uttam Kumaran: Cool, thank you guys.
44 00:03:54.170 ⇒ 00:03:57.019 Ashwini Sharma: Alright, yeah, I’ll drop off on that, connect, yeah.
45 00:03:57.780 ⇒ 00:03:58.570 Uttam Kumaran: Thank you.
46 00:03:58.570 ⇒ 00:03:59.230 Awaish Kumar: Okay.
47 00:03:59.380 ⇒ 00:04:00.940 Demilade Agboola: Thanks, guys. Bye.
48 00:04:01.230 ⇒ 00:04:02.400 Awaish Kumar: Thank you, bye.
49 00:04:05.730 ⇒ 00:04:12.470 Uttam Kumaran: Yeah, I guess Mustafa was just gonna try to… Chad about, like…
50 00:04:13.110 ⇒ 00:04:20.660 Uttam Kumaran: any new… any, like, what kind of, like, progress for this week, or what you’re working on with Casey for ABC?
51 00:04:21.070 ⇒ 00:04:25.809 Uttam Kumaran: Like, do you think we’ll end up clearing out all the… all those issues, and then…
52 00:04:26.210 ⇒ 00:04:33.329 Uttam Kumaran: I mean, I do… I would think… I think it would be great to get some help on two more things, but yeah, let me know where you think we’ll end up today.
53 00:04:34.900 ⇒ 00:04:36.750 Mustafa Raja: Yes, so,
54 00:04:37.220 ⇒ 00:04:56.889 Mustafa Raja: So, so, a lot of the issues that we have, really are, with how, you know, we don’t have assignments properly in our database, and what I did yesterday was, when it did not find proper assignments, I asked the agent to zoom out a little.
55 00:04:56.890 ⇒ 00:05:10.959 Mustafa Raja: check the service areas, if we do service the area at all or not. So… it gave… so we give… give a better context to the user about what the problem really is, if there’s a problem.
56 00:05:10.960 ⇒ 00:05:22.239 Mustafa Raja: You know, we would know, if the… if we service the area at all or not. But, what now we are going to do is we are going to also upload some more technicians.
57 00:05:22.310 ⇒ 00:05:26.249 Mustafa Raja: We have… we have the sheets.
58 00:05:26.570 ⇒ 00:05:34.879 Mustafa Raja: and that… that is going to resolve some of the problems for us, for assignments, at least, with the zips.
59 00:05:35.360 ⇒ 00:05:37.570 Uttam Kumaran: Okay. That we have been missing.
60 00:05:37.650 ⇒ 00:05:54.170 Mustafa Raja: So, I’m going to handle mechanical technicians. I’m going to add those in database. I believe Casey’s going to add home improvement ones, and then I’m going to test the sheet again that we have in our Google Sheets.
61 00:05:54.400 ⇒ 00:05:57.479 Mustafa Raja: See how much… how much we resolve and all.
62 00:05:58.750 ⇒ 00:05:59.440 Uttam Kumaran: Okay.
63 00:05:59.780 ⇒ 00:06:02.490 Uttam Kumaran: I mean, I… what do you think about, like.
64 00:06:02.840 ⇒ 00:06:08.589 Uttam Kumaran: We just need a place for… to be able to see clearly, like, logs and stuff.
65 00:06:10.350 ⇒ 00:06:19.060 Uttam Kumaran: like, what do you think about real being that place versus something else? Like, how do I… how can I… how can we improve the triage process, you know?
66 00:06:19.510 ⇒ 00:06:22.950 Mustafa Raja: Yeah, so we need… we need categorization, because
67 00:06:23.050 ⇒ 00:06:33.000 Mustafa Raja: which tool is failing, we do not know just by… just by the… just by how we have set it up right now, right? So,
68 00:06:33.000 ⇒ 00:06:44.669 Mustafa Raja: If we could update the workflow, and if it could clearly, mention, okay, this is… this is… this is… this issue is coming from
69 00:06:44.670 ⇒ 00:06:49.939 Mustafa Raja: Zip codes database, and this issue is coming from, what’s it called?
70 00:06:50.840 ⇒ 00:06:55.590 Mustafa Raja: The central docs, and then, within…
71 00:06:55.590 ⇒ 00:07:02.489 Uttam Kumaran: But I guess, like, once you do the categorization, like, how are… what… what we have to think about is, like, how we end up displaying, how, like.
72 00:07:03.120 ⇒ 00:07:15.469 Uttam Kumaran: we end up displaying it to either team, like, should… should ABC fixes go into linear, and, like, or should everything just get into linear, and then get, like, split up, or, you know, I don’t know.
73 00:07:16.930 ⇒ 00:07:20.520 Mustafa Raja: Hmm. So, I believe,
74 00:07:21.050 ⇒ 00:07:38.569 Mustafa Raja: I believe the assignments, or adding new people, this sort of thing, we wanted to shift to ABC, but we really haven’t been able to do that with the forms that we have right now. So we have to handle the assignments,
75 00:07:38.680 ⇒ 00:07:40.970 Mustafa Raja: Right now, so I believe…
76 00:07:40.970 ⇒ 00:07:46.160 Uttam Kumaran: No, no, no, but that’s why, like, but all assignment stuff, ABC should be handling.
77 00:07:47.320 ⇒ 00:07:52.480 Mustafa Raja: Yeah, I believe the forms weren’t able to support that properly.
78 00:07:53.110 ⇒ 00:07:53.730 Uttam Kumaran: Why not?
79 00:07:53.730 ⇒ 00:08:10.490 Mustafa Raja: So this is something that me and Sam discussed, and Casey was also there, maybe we need… we need to move from Enit and forms, because Annet and Forms has… have very limited, annet and forms aren’t flexible at all, we have very limited.
80 00:08:10.490 ⇒ 00:08:12.070 Uttam Kumaran: I mean, that’s… but that’s what I wanted to hear.
81 00:08:12.070 ⇒ 00:08:12.440 Mustafa Raja: I might not.
82 00:08:12.440 ⇒ 00:08:15.109 Uttam Kumaran: Okay, so we have to do the migration for that.
83 00:08:15.580 ⇒ 00:08:16.700 Mustafa Raja: Yeah, that’s…
84 00:08:16.700 ⇒ 00:08:22.060 Uttam Kumaran: Still, like, the… okay, okay, so… but still the logging… Yeah.
85 00:08:22.230 ⇒ 00:08:34.640 Mustafa Raja: One other issue is, the service area isn’t being synced with the service area table at all. And there isn’t a framework around it at all. So this is something that we need to think also.
86 00:08:34.900 ⇒ 00:08:50.310 Mustafa Raja: And then the service area sheets, and then the service services table are not referencing each other. So, service area sheets for the same services have different names, and services table for the same services would have different names.
87 00:08:51.840 ⇒ 00:08:53.459 Uttam Kumaran: But I guess I’m… why…
88 00:08:53.460 ⇒ 00:08:54.759 Mustafa Raja: And this is…
89 00:08:54.760 ⇒ 00:08:55.830 Uttam Kumaran: Why isn’t those being extended?
90 00:08:57.490 ⇒ 00:09:04.599 Mustafa Raja: Yeah, so, so for… so for service area, with the service area sheet, we just don’t…
91 00:09:04.950 ⇒ 00:09:18.820 Mustafa Raja: Yeah, there’s… I haven’t… I haven’t really dug in… dug in deeper into that, but Casey told me that we didn’t create any sort of sync for that. But what we really need to first do is…
92 00:09:19.560 ⇒ 00:09:24.159 Mustafa Raja: we need to make sure that the service names are same across the whole DB.
93 00:09:24.300 ⇒ 00:09:28.439 Mustafa Raja: The same service should not be named differently across tables, right?
94 00:09:34.150 ⇒ 00:09:37.549 Uttam Kumaran: Okay, yeah, I guess I’m not as familiar, but I guess what I’m…
95 00:09:38.330 ⇒ 00:09:48.099 Uttam Kumaran: So you’re saying that even… even if we assign it to, like, the net-net is that even if those… everything that is assigned to ABC Home, they can’t fix it?
96 00:09:49.560 ⇒ 00:09:51.800 Mustafa Raja: Yes, sort of.
97 00:09:51.800 ⇒ 00:09:52.780 Uttam Kumaran: We have to fix it.
98 00:09:52.780 ⇒ 00:09:54.560 Mustafa Raja: Yeah, so…
99 00:09:54.700 ⇒ 00:10:07.260 Mustafa Raja: Yeah, we have to add those people for now. And the first thing that I would want to do is make sure that the services and the service area are stable. They have the same service names.
100 00:10:07.480 ⇒ 00:10:14.369 Mustafa Raja: So, service areas table should really be referencing to services table to get the services, you know?
101 00:10:15.700 ⇒ 00:10:20.320 Mustafa Raja: And this is something that we missed when we were developing database.
102 00:10:20.570 ⇒ 00:10:25.110 Mustafa Raja: But I’ve… I believe this could easily be taken care of.
103 00:10:25.310 ⇒ 00:10:29.849 Mustafa Raja: We have only 89 services, so this should not be much of a hustle.
104 00:10:31.670 ⇒ 00:10:34.509 Uttam Kumaran: Okay. I could… I could meet with Sam, think of…
105 00:10:34.780 ⇒ 00:10:38.619 Mustafa Raja: Think of, strategies to, to resolve that.
106 00:10:39.020 ⇒ 00:10:48.839 Mustafa Raja: And I would want to resolve it, sooner than later, and maybe work on new forms to facilitate ABC better.
107 00:10:48.900 ⇒ 00:11:03.750 Mustafa Raja: In adoption, so they can, you know, go ahead and update the database themselves. Because a lot of these issues are, this person has not been updated, you know. This person has moved from this department to this department, but the database isn’t updated.
108 00:11:04.800 ⇒ 00:11:05.999 Uttam Kumaran: I see, okay.
109 00:11:08.520 ⇒ 00:11:15.359 Mustafa Raja: And then missing assignments. So a lot of, a lot of the issues are just missing assignments, and then outdated data, and…
110 00:11:15.360 ⇒ 00:11:20.959 Uttam Kumaran: But also, like, the Gantt… like, we still haven’t finished the Gantt chart, dude, so I don’t even know, like…
111 00:11:22.140 ⇒ 00:11:30.679 Uttam Kumaran: it’s just real… I’m just, like, it’s… I’m getting… I just, like, I’m having a really tough time, like, I don’t… I’m not particularly interested in the specifics.
112 00:11:30.780 ⇒ 00:11:39.270 Uttam Kumaran: I just, like… there’s so much going on, and nobody’s giving me clarity on, like, when certain things are going to be done.
113 00:11:39.390 ⇒ 00:11:43.270 Uttam Kumaran: Right? Like, all I heard today from you is that, like.
114 00:11:43.410 ⇒ 00:11:48.119 Uttam Kumaran: The N8N forms is bad, we can’t do the service things.
115 00:11:48.250 ⇒ 00:11:51.339 Uttam Kumaran: I looked at the Gantt chart, it’s not complete, like…
116 00:11:52.780 ⇒ 00:11:57.729 Uttam Kumaran: I don’t know, it’s just like, I don’t know where this project is going, and it’s very difficult for me, like…
117 00:11:57.900 ⇒ 00:12:02.809 Uttam Kumaran: You guys can’t… I just feel like we’re working on random things with no plan.
118 00:12:05.460 ⇒ 00:12:08.499 Uttam Kumaran: Or do you feel like you got it all under control?
119 00:12:09.840 ⇒ 00:12:12.270 Mustafa Raja: No, no, no, I feel… I feel it too. I feel it too.
120 00:12:12.270 ⇒ 00:12:12.620 Uttam Kumaran: Okay.
121 00:12:12.880 ⇒ 00:12:13.810 Uttam Kumaran: Alright.
122 00:12:14.800 ⇒ 00:12:19.490 Mustafa Raja: So yesterday, what happened is, Casey and I worked on the same thing.
123 00:12:19.730 ⇒ 00:12:20.360 Mustafa Raja: Oh…
124 00:12:20.360 ⇒ 00:12:22.669 Uttam Kumaran: Yeah, dude, I’m like, what? And it’s like…
125 00:12:23.490 ⇒ 00:12:25.130 Uttam Kumaran: But that’s what I’m saying, like, why…
126 00:12:25.130 ⇒ 00:12:31.140 Mustafa Raja: I worked on it, Casey worked on it, so… we could have been in sync.
127 00:12:31.390 ⇒ 00:12:31.910 Mustafa Raja: Oh.
128 00:12:31.910 ⇒ 00:12:37.199 Uttam Kumaran: Why aren’t you guys in sync? Like, why don’t you guys just have a call about it or something?
129 00:12:37.450 ⇒ 00:12:41.620 Mustafa Raja: I mean, so what we did is we divided the issues half and half.
130 00:12:41.910 ⇒ 00:12:51.589 Mustafa Raja: And, yeah, so the… so the same… so sort of the same issue, went to him and went to me too.
131 00:12:51.920 ⇒ 00:12:55.369 Mustafa Raja: So, that, that, that is why that happened.
132 00:12:56.880 ⇒ 00:12:58.189 Uttam Kumaran: But I guess that’s…
133 00:12:58.190 ⇒ 00:12:58.550 Mustafa Raja: This is…
134 00:12:58.550 ⇒ 00:13:03.499 Uttam Kumaran: Sorry, I’m, like, I’m getting confused, is like, how are you guys doing this?
135 00:13:04.140 ⇒ 00:13:10.810 Uttam Kumaran: without, like… like, can we… can you guys at least finish the Gantt chart?
136 00:13:12.050 ⇒ 00:13:16.330 Mustafa Raja: Yeah, yeah, I’ll get, I’ll get, I’ll get, I’ll get with Casey and Sam.
137 00:13:16.330 ⇒ 00:13:17.050 Uttam Kumaran: without, without…
138 00:13:17.050 ⇒ 00:13:17.940 Mustafa Raja: Like, without the…
139 00:13:17.940 ⇒ 00:13:27.969 Uttam Kumaran: We have the migration plan, but if you look at that document, there’s… it’s just, like, a list of what things to do. There’s no, like, who’s doing it, and there’s no tickets.
140 00:13:28.110 ⇒ 00:13:32.989 Uttam Kumaran: So I was like, okay, without that, like, at least can you show me the progress?
141 00:13:33.200 ⇒ 00:13:40.169 Mustafa Raja: Okay, and in the Gantt chart, do we only need to… does it only need to focus on migrations?
142 00:13:40.460 ⇒ 00:13:43.990 Mustafa Raja: Or do we also need to add the… this sort of, fixes stuff?
143 00:13:45.570 ⇒ 00:13:55.320 Uttam Kumaran: I would say… I would say include one line that’s just, like.
144 00:13:56.440 ⇒ 00:14:00.269 Mustafa Raja: Thanks, Yeah, or you can add a section for fixes.
145 00:14:00.270 ⇒ 00:14:06.499 Uttam Kumaran: If there are chunks of fixes that are clear, then add them. If it’s just, like, fix, then put one big lie.
146 00:14:06.960 ⇒ 00:14:08.099 Mustafa Raja: Okay, okay.
147 00:14:08.400 ⇒ 00:14:09.130 Mustafa Raja: Okay.
148 00:14:09.130 ⇒ 00:14:13.610 Uttam Kumaran: That would be really helpful, dude, and I think it would be really helpful for you guys also, because…
149 00:14:14.000 ⇒ 00:14:16.130 Uttam Kumaran: At my level, like.
150 00:14:16.560 ⇒ 00:14:23.740 Uttam Kumaran: I trust you guys to fix it, but where I’m struggling is, like, what fix are we working on?
151 00:14:24.060 ⇒ 00:14:28.470 Uttam Kumaran: What’s… what fix are we working on after that?
152 00:14:28.670 ⇒ 00:14:45.859 Uttam Kumaran: like, and how do I communicate that the client is really tough, and like, I’m owning that, right? That’s my role on the team, but I can’t do… it’s like, there’s a gap between us, so if you guys can, like, try to finish the Gantt chart and be like, okay, this is a good representation.
153 00:14:46.010 ⇒ 00:14:56.580 Uttam Kumaran: Of where we’ll be. And then in particular, the sections in the Gantt chart, can you change it to be, like, what this unlocks for the user? For example.
154 00:14:56.750 ⇒ 00:15:05.229 Uttam Kumaran: Us one section should be… Abc team can update the zip code.
155 00:15:05.230 ⇒ 00:15:05.679 Mustafa Raja: That’s true.
156 00:15:05.680 ⇒ 00:15:10.099 Uttam Kumaran: versus by themselves. And here’s all the work that powers that
157 00:15:10.420 ⇒ 00:15:11.920 Uttam Kumaran: Thing that comes out, you know?
158 00:15:13.530 ⇒ 00:15:14.469 Uttam Kumaran: Do you know what I mean?
159 00:15:14.810 ⇒ 00:15:16.880 Mustafa Raja: Yeah, yeah, I see what you mean.
160 00:15:16.880 ⇒ 00:15:24.689 Uttam Kumaran: less… less on, like, oh, this is just phase two, phase three, like, I don’t care. Phases don’t matter, it’s actually what is the… what does it unlock for the client?
161 00:15:25.030 ⇒ 00:15:28.290 Uttam Kumaran: That’s, like, actually what the phases are important for.
162 00:15:28.490 ⇒ 00:15:30.210 Mustafa Raja: Yeah. Okay.
163 00:15:31.520 ⇒ 00:15:32.470 Mustafa Raja: Okay.
164 00:15:33.760 ⇒ 00:15:40.290 Mustafa Raja: Okay, I’ll go with Sam and Casey, both of them, and then we’ll try to come up with a solid
165 00:15:40.700 ⇒ 00:15:45.750 Mustafa Raja: migration and this, fixing Gantt.
166 00:15:46.150 ⇒ 00:15:47.170 Uttam Kumaran: Okay, okay, okay.
167 00:15:47.830 ⇒ 00:15:53.720 Mustafa Raja: Yeah, let me actually ping them right now, so we could, as soon as possible, get something.
168 00:15:54.030 ⇒ 00:15:54.790 Uttam Kumaran: Okay, bye.
169 00:15:55.500 ⇒ 00:15:57.060 Mustafa Raja: Thank you. Yeah, thank you, bye.
170 00:15:57.060 ⇒ 00:15:57.979 Uttam Kumaran: Alright, I’ll talk to you soon.
171 00:15:58.310 ⇒ 00:15:59.260 Mustafa Raja: Okay, bye.
172 00:15:59.290 ⇒ 00:15:59.970 Uttam Kumaran: Okay.