Meeting Title: Planning: Strategy-Analytics Date: 2025-12-15 Meeting participants: Awaish Kumar, Robert Tseng, Elizah Joy, Henry Zhao, Rico Rejoso, Amber Lin, Sezim Zhenishbekova, Uttam Kumaran, Demilade Agboola, Zoran Selinger
WEBVTT
1 00:01:15.250 ⇒ 00:01:16.440 Robert Tseng: Hello, everyone.
2 00:01:19.960 ⇒ 00:01:20.950 Rico Rejoso: Morning, guys!
3 00:01:45.170 ⇒ 00:01:46.989 Robert Tseng: I’ll wait, like, one more minute.
4 00:02:29.410 ⇒ 00:02:32.060 Robert Tseng: Alright, well, I’ll just get started.
5 00:02:33.550 ⇒ 00:02:38.969 Robert Tseng: Yeah, this is not gonna take an hour and a half. I think what I’d like to do is to…
6 00:02:39.340 ⇒ 00:02:54.829 Robert Tseng: kind of plan out the next week or two weeks, really, of, of work on clients. Some will go by very quickly, it’s just not really something we can do. And then others, I think, will be able to spend more time on, so…
7 00:02:55.200 ⇒ 00:02:57.380 Robert Tseng: as people join, I’ll probably, like.
8 00:02:58.190 ⇒ 00:03:00.860 Robert Tseng: I think we’ll probably spend more time on Eden.
9 00:03:01.030 ⇒ 00:03:03.109 Robert Tseng: We’ll spend more time on elements.
10 00:03:03.570 ⇒ 00:03:09.260 Robert Tseng: And then kind of everything else is pretty, pretty slow, so I’m not gonna spend too much time there.
11 00:03:10.580 ⇒ 00:03:19.420 Robert Tseng: Okay, well, I guess, like, I’ll start with the… the smaller ones first. I already spoke with Greg on README, so there’s nothing to talk about there.
12 00:03:19.730 ⇒ 00:03:26.389 Robert Tseng: Yeah, I think that’s really just, like, ticket-in, ticket-out kind of situation through the end of the year.
13 00:03:26.560 ⇒ 00:03:33.870 Robert Tseng: And then… with insomnia, We can go to that one next.
14 00:03:34.360 ⇒ 00:03:35.620 Robert Tseng: So…
15 00:03:37.970 ⇒ 00:03:47.560 Robert Tseng: Right. Yeah, Amber, I’d like to just, like, spend some time talking about what’s coming for the next week or two weeks.
16 00:03:51.980 ⇒ 00:03:56.740 Robert Tseng: Yeah, do you wanna, do you wanna just, like… you can talk, and I’ll… I’ll, like… I’ll,
17 00:03:57.380 ⇒ 00:03:59.009 Robert Tseng: Create some tickets and stuff.
18 00:04:00.030 ⇒ 00:04:08.410 Amber Lin: Yeah, I would be out starting Thursday this week, but I think on Insomnia, it’s mostly…
19 00:04:08.460 ⇒ 00:04:26.829 Amber Lin: giving Birdie a test campaign to run in the last week of December, and then, testing the results after that. In terms of an analysis, I don’t know if we have the go-ahead to analyze anything specific yet.
20 00:04:31.740 ⇒ 00:04:37.640 Robert Tseng: I mean, what… Would we be able to… To do at this point.
21 00:04:40.130 ⇒ 00:04:49.119 Amber Lin: Mmm… I can start to look more into the punch data that I do have.
22 00:04:49.710 ⇒ 00:04:52.500 Amber Lin: That could be something interesting.
23 00:04:57.670 ⇒ 00:05:00.620 Robert Tseng: What’s your… and what’s your capacity this week? Like…
24 00:05:01.150 ⇒ 00:05:10.629 Amber Lin: Depending on if we get data access on ABC, I might have some time taken up by there. Otherwise it’s just that follow-up on Honey Stinger.
25 00:05:11.090 ⇒ 00:05:16.810 Robert Tseng: Alright, I would say insomnia’s probably your lowest priority, I guess, so… but if you have time, like, I would like you to…
26 00:05:16.960 ⇒ 00:05:27.930 Robert Tseng: look at the punch data. I mean, I feel like I’ve created this ticket, like, 3 times, so, like, I don’t really know what else we’re gonna look into and punch. Like, I’ve clicked around and punched, and I’ve looked at stuff before, so.
27 00:05:27.930 ⇒ 00:05:29.960 Amber Lin: Probably the…
28 00:05:30.140 ⇒ 00:05:44.620 Amber Lin: the punch data in the segments. So, less of punch data, but more of, oh, did this version join rewards? When did they redeem? How does it relate to their first, second, or return purchases? Like, looking at the relationship there.
29 00:05:45.880 ⇒ 00:05:51.769 Robert Tseng: Okay, we’ll look at.
30 00:05:52.290 ⇒ 00:05:57.160 Amber Lin: I guess segment data, custom attributes, or custom events.
31 00:05:59.550 ⇒ 00:06:08.580 Amber Lin: looking at, I guess, reward interactions, compare that to purchases, and compare that to LTV and all that.
32 00:06:15.620 ⇒ 00:06:22.559 Robert Tseng: Okay, this is still a little bit unclear to me, what this is, so I’m just going to, like…
33 00:06:23.020 ⇒ 00:06:24.549 Robert Tseng: Yeah, I would want.
34 00:06:24.550 ⇒ 00:06:26.919 Amber Lin: I’ll add a placeholder, I’ll polish it up.
35 00:06:40.810 ⇒ 00:06:47.959 Robert Tseng: Okay, this is just… We’re just done with this.
36 00:06:48.370 ⇒ 00:06:51.539 Robert Tseng: And this is also just done.
37 00:06:52.080 ⇒ 00:06:59.619 Robert Tseng: This is still… Blocked, and we will… Not deal with that.
38 00:07:00.700 ⇒ 00:07:11.409 Robert Tseng: And this is just not gonna happen, so… And… Did we ever answer this?
39 00:07:12.510 ⇒ 00:07:14.079 Amber Lin: No.
40 00:07:14.730 ⇒ 00:07:16.679 Amber Lin: Okay. So let me follow up again.
41 00:07:17.350 ⇒ 00:07:23.209 Robert Tseng: Yeah, there’s a question from Matt specifically, too, so I’d like you to look into this.
42 00:07:24.190 ⇒ 00:07:25.690 Amber Lin: Sure, let me take a look.
43 00:07:42.000 ⇒ 00:07:45.859 Robert Tseng: He asked for this, so I would make this a higher priority.
44 00:07:47.530 ⇒ 00:07:50.230 Robert Tseng: And I’ll let you figure out what to do with this.
45 00:07:53.320 ⇒ 00:07:54.090 Robert Tseng: Okay.
46 00:07:59.340 ⇒ 00:08:02.319 Robert Tseng: Is there no, like, project for FDA?
47 00:08:03.080 ⇒ 00:08:05.830 Robert Tseng: Nope. Okay, well, that is what it is.
48 00:08:13.490 ⇒ 00:08:15.010 Robert Tseng: Alright, so…
49 00:08:36.490 ⇒ 00:08:41.739 Robert Tseng: Okay, for these placeholders, I’m just expecting you to just, like, write it out clearly, like, what is this?
50 00:08:41.940 ⇒ 00:08:42.470 Amber Lin: I remember.
51 00:08:42.470 ⇒ 00:08:46.680 Robert Tseng: you’re doing, right? So, like, I don’t expect these things to happen all today. I could just…
52 00:08:46.680 ⇒ 00:08:47.120 Amber Lin: on it.
53 00:08:47.120 ⇒ 00:08:52.399 Robert Tseng: know, like, what are… what are, like, the things that we could be working on? So, that’s cool.
54 00:08:52.400 ⇒ 00:08:52.920 Amber Lin: Sounds great.
55 00:08:52.920 ⇒ 00:08:53.699 Robert Tseng: the way for.
56 00:08:54.120 ⇒ 00:09:01.350 Robert Tseng: Yeah, like, obviously, I don’t expect you to be spending, like, 10 hours on this client, so…
57 00:09:04.130 ⇒ 00:09:19.880 Robert Tseng: Alright, so I think that looks like that’s it for this week. Yeah, there’s just some stuff that’s still in flight with them. I’ve… I’ve been just, like, bothering everyone I can, but if not, like, I think we’re just pretty much quiet here.
58 00:09:20.100 ⇒ 00:09:26.079 Robert Tseng: Okay, so we’ll move on. Let’s talk about Honey Stinger, just because I think there’s a lot more to do here.
59 00:09:28.550 ⇒ 00:09:40.750 Amber Lin: I added the follow-up tickets, so the main task I’ll be tackling is subscriptions, so in to-do cycle, the first one. So, how does this subscriptions affect,
60 00:09:41.140 ⇒ 00:09:47.000 Amber Lin: Oh, no, I… the question is not correct. Effect wall that we looked at last week.
61 00:09:47.500 ⇒ 00:09:50.549 Amber Lin: So… That’s the main thing.
62 00:09:51.810 ⇒ 00:09:52.480 Robert Tseng: Okay.
63 00:09:53.400 ⇒ 00:09:54.220 Amber Lin: Yeah.
64 00:09:54.660 ⇒ 00:10:08.019 Amber Lin: I don’t think I’ll have time left over to do the other ones, but you also said we want to look at the Shopify tags, and the wholesale strategy for them.
65 00:10:09.350 ⇒ 00:10:15.230 Robert Tseng: Yeah, I’ll do this. I’ll give them some insights on the wholesale stuff.
66 00:10:15.430 ⇒ 00:10:22.450 Robert Tseng: And then I’m just going to say this is…
67 00:10:40.720 ⇒ 00:10:47.520 Robert Tseng: And… the… We’re basically kicking this.
68 00:10:51.710 ⇒ 00:10:53.510 Amber Lin: Yeah, let’s kick it.
69 00:10:54.020 ⇒ 00:10:54.520 Robert Tseng: Okay.
70 00:10:55.970 ⇒ 00:11:04.859 Robert Tseng: Alright, and then looker dashboards… okay, we’re booked Tuesday with grain, so talking then later, right? All right, cool. So I’ll… I’ll talk to them.
71 00:11:05.370 ⇒ 00:11:07.880 Robert Tseng: And I’ll figure out what’s going on there.
72 00:11:08.320 ⇒ 00:11:10.540 Robert Tseng: That’ll lead into the demand plan.
73 00:11:10.880 ⇒ 00:11:11.880 Robert Tseng: Sounds good.
74 00:11:11.880 ⇒ 00:11:18.250 Uttam Kumaran: We end up getting, anything from them on, like, ETL or Warehouse?
75 00:11:18.250 ⇒ 00:11:20.999 Robert Tseng: I’m not gonna go with an ETL, I think.
76 00:11:21.170 ⇒ 00:11:23.340 Robert Tseng: I… at least not now, so…
77 00:11:23.340 ⇒ 00:11:24.040 Uttam Kumaran: Okay.
78 00:11:24.520 ⇒ 00:11:30.439 Robert Tseng: Yeah, I… What about the…
79 00:11:30.620 ⇒ 00:11:31.420 Uttam Kumaran: What about the warehouse?
80 00:11:31.420 ⇒ 00:11:32.210 Robert Tseng: sooner.
81 00:11:34.800 ⇒ 00:11:39.390 Robert Tseng: They also didn’t say that they wanted it, so,
82 00:11:39.570 ⇒ 00:11:50.620 Robert Tseng: I thought… I mean, we turned it off, we’re just doing, like, manual imports for now. I wonder if this is, like, a better situation. It just feels like he doesn’t have a sense of, like, how much he wants to spend on data tooling.
83 00:11:51.120 ⇒ 00:11:51.990 Robert Tseng: So…
84 00:11:51.990 ⇒ 00:11:55.789 Uttam Kumaran: Well then, look, I’m just gonna… we’re just gonna turn stuff off, so…
85 00:11:55.790 ⇒ 00:11:56.340 Robert Tseng: Yeah, he’s
86 00:11:56.760 ⇒ 00:12:05.800 Robert Tseng: Maybe the Looker conversation will kind of give me a bit better, like, leverage to be like, look, this is not enough, because he’s still like, why can’t you just put it in Looker? So…
87 00:12:06.380 ⇒ 00:12:07.450 Uttam Kumaran: Okay, okay, alright.
88 00:12:07.450 ⇒ 00:12:07.980 Robert Tseng: Yeah.
89 00:12:09.170 ⇒ 00:12:16.500 Uttam Kumaran: Okay, yeah, I guess the nec… if… I would just… next time he asks for, like, up-to-date data, you can just let him know, like, we can’t…
90 00:12:16.500 ⇒ 00:12:16.880 Robert Tseng: Yeah.
91 00:12:16.880 ⇒ 00:12:18.929 Uttam Kumaran: Yeah, you didn’t… so, okay, alright, fine.
92 00:12:18.930 ⇒ 00:12:19.480 Robert Tseng: Yeah.
93 00:12:21.330 ⇒ 00:12:23.830 Robert Tseng: So I’m gonna move this to blocked.
94 00:12:24.320 ⇒ 00:12:34.580 Robert Tseng: This is kind of going… this’ll stay blocked, because this is, pending on… liquor call…
95 00:12:34.820 ⇒ 00:12:41.270 Robert Tseng: with green. I mean, I already kind of went through that notion that Your team has sent.
96 00:12:42.040 ⇒ 00:12:48.070 Robert Tseng: I’m trying to recall… where is it?
97 00:12:51.050 ⇒ 00:12:54.150 Robert Tseng: I believe it was here.
98 00:12:55.120 ⇒ 00:13:03.570 Robert Tseng: Yeah, so… That’s that. These we’re not gonna do. We’re just gonna…
99 00:13:04.900 ⇒ 00:13:08.810 Robert Tseng: Cycle… we’re also just not doing these.
100 00:13:12.910 ⇒ 00:13:23.970 Robert Tseng: Yeah, yeah, so we’re just, like, really trimming, trimming this down. So I think the main thing is really that one analysis from Amber, and then I’ll give them some, like, thoughts on, like, wholesale or whatever.
101 00:13:24.550 ⇒ 00:13:40.870 Robert Tseng: Yeah, and then we need to start really thinking about, like, what does this next phase look like? Seems like, you know, they already redid their Quaviyo, so I might… I basically want to spend the next week, trying to, like, push them into, like, a 3-month contract with longer… longer terms. I think, like.
102 00:13:41.040 ⇒ 00:13:47.629 Robert Tseng: Strategically, we’ve seen enough to be able to know, like, how to prioritize, like, a 3-month engagement for them.
103 00:13:47.810 ⇒ 00:14:04.109 Robert Tseng: I don’t really think doing net new analysis is really, like, a priority for us, for the rest of this month. So, you’ll just finish that follow-up, and then, yeah, I guess, like, the conversations here are really just gonna be trying to shape how we think about the renewal.
104 00:14:04.340 ⇒ 00:14:07.090 Robert Tseng: Yeah.
105 00:14:07.470 ⇒ 00:14:17.409 Robert Tseng: I think there’s a good chance they’ll… I mean, by default, they’ll keep us where we’re at, but I want to push for at least 10K, 10K a month for 3 months. That’s kind of what I think I’m… that’s what I’m going to ask for.
106 00:14:18.290 ⇒ 00:14:21.579 Uttam Kumaran: Nice, okay. I also… maybe one thing we can also…
107 00:14:21.840 ⇒ 00:14:26.430 Uttam Kumaran: do before we go out on Christmas is, like, just do a little bit of, like, a…
108 00:14:26.650 ⇒ 00:14:34.539 Uttam Kumaran: Review of all of our… PA and, like, analysis clients for, like, the year. Like, me, you, Greg.
109 00:14:34.930 ⇒ 00:14:37.620 Uttam Kumaran: Amber says, and we could just, like, talk through them.
110 00:14:37.760 ⇒ 00:14:41.010 Uttam Kumaran: Kind of interested in, like, how we should price this going forward, and, like.
111 00:14:41.570 ⇒ 00:14:50.969 Uttam Kumaran: to our other questions, should we take on product analytics work in isolation without broader scope? That’s sort of my question, you know? Yeah. Yeah.
112 00:14:50.970 ⇒ 00:14:53.380 Robert Tseng: Yeah Hook off.
113 00:14:56.390 ⇒ 00:15:01.670 Robert Tseng: Okay, so that’s that. Let’s talk about Eden. So…
114 00:15:02.760 ⇒ 00:15:17.409 Robert Tseng: with here, I already kind of looked through a couple things. I know, Henry, you added some stuff. I did add something to your plate as well. So, I guess my goal is just to assign whatever to you, and then you’re trying to distribute and, like.
115 00:15:17.600 ⇒ 00:15:20.820 Robert Tseng: I mean, you have Seism, kind of, to help you?
116 00:15:20.950 ⇒ 00:15:29.950 Robert Tseng: on analysis, and then… but Casey is off, and Awash is generally off. Like, it’s just gonna be Ashwini.
117 00:15:30.120 ⇒ 00:15:41.119 Robert Tseng: Zoran is kind of just a separate entity, like, more or less, I think he… I mean, he’ll mention when he needs to work for the team, but he’s… he’s, like, pretty embedded, so I’m not worried about him.
118 00:15:42.150 ⇒ 00:15:42.850 Henry Zhao: Okay.
119 00:15:43.490 ⇒ 00:15:47.969 Robert Tseng: Okay, so, yeah, let’s talk about this more in detail.
120 00:15:48.790 ⇒ 00:15:52.340 Robert Tseng: Yeah, I mean, I don’t really… this is not a ticket. I don’t think I created this.
121 00:15:52.840 ⇒ 00:15:54.749 Henry Zhao: across the board. Which one?
122 00:15:54.980 ⇒ 00:15:55.820 Henry Zhao: Playing for the week?
123 00:15:55.820 ⇒ 00:16:01.680 Robert Tseng: Me… Yeah, me planning for the week is not a ticket, like, for me. Yeah.
124 00:16:03.060 ⇒ 00:16:09.870 Robert Tseng: Yeah, so it’s just Henry and Sezim, like, I want to make sure we’re crystal clear on the next two weeks, like…
125 00:16:10.090 ⇒ 00:16:12.330 Robert Tseng: That’s what we’re gonna spend time on.
126 00:16:13.460 ⇒ 00:16:15.390 Henry Zhao: Yeah, so we definitely want to finish the…
127 00:16:15.530 ⇒ 00:16:30.089 Henry Zhao: like the Tableau for Jonah this week, at least the V1, and then we can start thinking about what we add for V2 by Q1 of 2026. And I also want to create a roadmap, like we talked about last week, for other analysis that we want to do for…
128 00:16:30.090 ⇒ 00:16:38.689 Robert Tseng: Okay, let’s go one at a time. So, Jonah’s Excel identifying inputs. This seems like it’s done. So this is, like, this is an internal review. Who’s reviewing this?
129 00:16:39.980 ⇒ 00:16:41.740 Henry Zhao: I’ll be reviewing it today, right, Sezhen?
130 00:16:41.740 ⇒ 00:16:42.430 Robert Tseng: Okay.
131 00:16:42.680 ⇒ 00:16:52.750 Sezim Zhenishbekova: Yes, and then I tagged on Slack if Adi Milada or Arash can help me to pull the data from BigQuery, and these are the fields that I need.
132 00:16:54.240 ⇒ 00:16:57.129 Henry Zhao: Okay, I can pull it for you if Demilani’s busy today.
133 00:16:57.570 ⇒ 00:16:58.050 Robert Tseng: Okay.
134 00:16:58.050 ⇒ 00:16:58.780 Sezim Zhenishbekova: Thank you.
135 00:16:59.410 ⇒ 00:16:59.810 Robert Tseng: Great.
136 00:16:59.810 ⇒ 00:17:02.350 Henry Zhao: Demolade, are you able to put that today, or did you want me to do that?
137 00:17:03.300 ⇒ 00:17:05.320 Sezim Zhenishbekova: I think the Milan is not in the call.
138 00:17:05.520 ⇒ 00:17:06.839 Sezim Zhenishbekova: Okay.
139 00:17:10.490 ⇒ 00:17:14.079 Robert Tseng: And then this one… Go ahead.
140 00:17:14.490 ⇒ 00:17:16.929 Henry Zhao: So then once I pull the data, it says, you can work on this one, right?
141 00:17:17.190 ⇒ 00:17:42.100 Sezim Zhenishbekova: So yeah, so basically, because Henry, we had a call on Friday, and we decided that he brought me down all the tasks one by one, ticket by ticket, that was very helpful. So, after figuring out what fields I need, I need the data, and then we decided to build it first on Excel, just to see all the dependencies very well. Just recreate the same thing that Johann had it, and then after
142 00:17:42.100 ⇒ 00:17:44.810 Sezim Zhenishbekova: take that and put it on Tableau.
143 00:17:45.820 ⇒ 00:17:49.490 Sezim Zhenishbekova: So that will be the main focus, and this is the Tableau side of things.
144 00:17:50.090 ⇒ 00:17:56.650 Henry Zhao: Yeah, and then one thing Seism needs to check is just the retention curves versus returning order revenue, and just make sure that those match.
145 00:17:57.930 ⇒ 00:17:58.530 Sezim Zhenishbekova: Yes, that was.
146 00:17:58.530 ⇒ 00:17:59.010 Robert Tseng: That’s the cheapest.
147 00:17:59.010 ⇒ 00:18:00.699 Sezim Zhenishbekova: Yes, you’re right.
148 00:18:01.460 ⇒ 00:18:03.320 Henry Zhao: That’s, like, the… basically the main challenge, yeah.
149 00:18:05.570 ⇒ 00:18:09.690 Robert Tseng: Okay, the acceptance criteria is that retention curves match.
150 00:18:13.150 ⇒ 00:18:17.690 Henry Zhao: Yeah, match the returning order revenue we see.
151 00:18:18.730 ⇒ 00:18:19.770 Robert Tseng: Okay, great.
152 00:18:19.770 ⇒ 00:18:20.960 Henry Zhao: So, so…
153 00:18:21.820 ⇒ 00:18:35.109 Robert Tseng: Okay, so that’s that. There is something else from Jonah that is coming, which I already assigned here. Okay, well anyway. Yeah, this one I just added, not to jump around too much, but there’s a lot of questions here, but basically.
154 00:18:35.110 ⇒ 00:18:43.510 Robert Tseng: Jonah had some questions, and I’m trying to, like… he’s… he asked, like, 10 questions at a time, because that’s just how these fancy people think of it. I’m trying to, like.
155 00:18:43.590 ⇒ 00:18:50.799 Robert Tseng: consolidate to one question. I think it’s really… they’re struggling to identify, like.
156 00:18:51.690 ⇒ 00:19:04.560 Robert Tseng: customers for their health… for the health club, that they’re targeting. So, there’s a set of, like, around 30 zip codes in Colorado that they should be able to attribute, in their…
157 00:19:05.190 ⇒ 00:19:11.919 Robert Tseng: But they’re not able to right now. So that’s… this is kind of just an ongoing thing. I’ll… I’ll… I’ll tag… tag… there’s nothing to…
158 00:19:12.130 ⇒ 00:19:19.799 Robert Tseng: action on today, because I’m still, like, trying to, like, distill the right question. But, I’m flagging this here.
159 00:19:19.940 ⇒ 00:19:37.070 Robert Tseng: I mean, I would expect anything related to Jonah should end up going to Seism. So, like, once this is fully defined, like, I’ll… I’ll push it… I mean, I’m assigning it to you, Henry, because you have more context, but I would say this is something that you can assign to CESM later on, yeah, yeah.
160 00:19:37.070 ⇒ 00:19:37.430 Sezim Zhenishbekova: And…
161 00:19:37.430 ⇒ 00:19:41.509 Henry Zhao: But in the meantime, I want to try and understand what the Eden Health Club is and get the context.
162 00:19:41.870 ⇒ 00:19:53.390 Robert Tseng: Yeah, yeah, I mean, I’ve tried to put some context in here, like, some of the questions that were… I mean, it’s just a messy conversation, so I think I’m… it’s nothing to action yet, but, like, this is kind of the initial stuff that I was…
163 00:19:53.560 ⇒ 00:20:02.839 Robert Tseng: filling out. Yeah, okay, so that sounds good on SEZM’s side, although that’s only 3 points, so, like, I…
164 00:20:03.100 ⇒ 00:20:06.240 Robert Tseng: I mean, which is fine for us, but, like, I…
165 00:20:06.390 ⇒ 00:20:10.410 Robert Tseng: you know, we were saying that Seism could have up to 10 points, so… I think, I think…
166 00:20:10.410 ⇒ 00:20:12.709 Henry Zhao: 1241’s gonna take longer than 2 hours, honestly.
167 00:20:13.590 ⇒ 00:20:17.930 Henry Zhao: I think it’ll take two if everything goes smoothly, but Seism is still onboarding, so…
168 00:20:18.290 ⇒ 00:20:23.170 Sezim Zhenishbekova: Yeah, for me, it’s definitely more than 2 hours, because, you know.
169 00:20:23.170 ⇒ 00:20:26.770 Robert Tseng: Okay, I’ll double it, and we’ll see where we’ll go from there. Okay.
170 00:20:26.770 ⇒ 00:20:28.590 Sezim Zhenishbekova: Yes.
171 00:20:28.810 ⇒ 00:20:33.969 Robert Tseng: Yeah, and sure, maybe something else will come up later in the week, but that’s fine. Anything else to add? Yeah.
172 00:20:34.440 ⇒ 00:20:46.269 Sezim Zhenishbekova: The Milada just joined the call, and I just wanted to say that, like, I was taking you on Friday, and I was wondering if you had time for me, and help me out to pull some data from BigQuery?
173 00:20:47.670 ⇒ 00:20:56.629 Demilade Agboola: Okay, yeah, sure, we can hop on a quick call. There are a lot of… I believe you should be able to get a decent amount of things from the order summary table.
174 00:20:56.910 ⇒ 00:21:05.669 Demilade Agboola: And if there’s other stuff you might need, we can add it in there, or we could just create a model specifically for what you want to build, if there are too many.
175 00:21:06.410 ⇒ 00:21:09.730 Henry Zhao: It should just come from order summary and product sales summary by transaction.
176 00:21:10.150 ⇒ 00:21:11.929 Henry Zhao: Those are the only two, I think Seism needs.
177 00:21:11.930 ⇒ 00:21:18.540 Uttam Kumaran: I guess it’s like, why can’t, like, why don’t you just help… why do we need Damalade to answer that? There’s only 3 tables for Eden.
178 00:21:18.880 ⇒ 00:21:20.149 Henry Zhao: Yeah, we don’t, we don’t need that much, yeah.
179 00:21:20.150 ⇒ 00:21:21.299 Sezim Zhenishbekova: Oh, ugh.
180 00:21:22.080 ⇒ 00:21:24.540 Sezim Zhenishbekova: No, no, no, but, like, this is where Henry, like, what…
181 00:21:24.540 ⇒ 00:21:30.650 Uttam Kumaran: you should just… if you know the tables, just work what says them to do it. I don’t want… right now, I don’t want to loop in Awashin Demolade, unless…
182 00:21:30.650 ⇒ 00:21:31.230 Henry Zhao: Okay.
183 00:21:31.480 ⇒ 00:21:37.280 Uttam Kumaran: there’s, like, something that Ashwini or you can’t handle, like, their backup… their secondary backup.
184 00:21:37.280 ⇒ 00:21:38.020 Henry Zhao: Okay, that’s fine.
185 00:21:38.640 ⇒ 00:21:44.009 Uttam Kumaran: So… Yeah, Seism, I would just try to work with Henry as much as possible.
186 00:21:44.820 ⇒ 00:21:49.859 Uttam Kumaran: If there are… if there are questions for the data model, then I would ask Ashwini first.
187 00:21:50.050 ⇒ 00:21:54.169 Uttam Kumaran: I just want to make that really clear, so, like, 4 people don’t get messages.
188 00:21:54.400 ⇒ 00:21:55.150 Uttam Kumaran: For one ticket.
189 00:21:55.150 ⇒ 00:22:00.670 Sezim Zhenishbekova: Yeah, yeah, so yeah, okay. Stan, I will work with Henry.
190 00:22:00.670 ⇒ 00:22:04.179 Henry Zhao: Yeah, we were just gonna loop and demo it on Friday, because I was out on Friday, but now I’m back, so…
191 00:22:04.180 ⇒ 00:22:04.960 Sezim Zhenishbekova: Yeah.
192 00:22:06.320 ⇒ 00:22:07.840 Sezim Zhenishbekova: Okay, perfect.
193 00:22:07.980 ⇒ 00:22:08.920 Sezim Zhenishbekova: Got it.
194 00:22:10.370 ⇒ 00:22:11.080 Robert Tseng: Okay, great.
195 00:22:11.080 ⇒ 00:22:12.180 Henry Zhao: And then…
196 00:22:12.180 ⇒ 00:22:14.360 Robert Tseng: This is…
197 00:22:14.360 ⇒ 00:22:16.610 Henry Zhao: Okay, go ahead. Yeah, I saw you assign this to me.
198 00:22:17.540 ⇒ 00:22:25.199 Robert Tseng: Yeah, so this one is a Mitesh question, but yeah, I mean, I’m just passing it to you, so you can take it.
199 00:22:26.030 ⇒ 00:22:26.710 Robert Tseng: So…
200 00:22:26.710 ⇒ 00:22:29.320 Henry Zhao: This might also be a good one for Seism, actually.
201 00:22:29.620 ⇒ 00:22:30.000 Robert Tseng: Yeah.
202 00:22:30.000 ⇒ 00:22:34.079 Henry Zhao: Because this is extremely related, and it comes from the same tables, basically.
203 00:22:34.970 ⇒ 00:22:38.630 Robert Tseng: Okay, so you can decide what to do with it. So, Sam, I will just help you with…
204 00:22:38.630 ⇒ 00:22:40.039 Henry Zhao: The key reasons part, yeah.
205 00:22:40.780 ⇒ 00:22:45.589 Henry Zhao: Okay. So that’s a separate table, Sesum, but I will… I can work together with you on that, so that you can kind of…
206 00:22:46.240 ⇒ 00:22:48.179 Henry Zhao: learn more things about Eden.
207 00:22:48.860 ⇒ 00:22:51.860 Henry Zhao: I think the best way to learn is to, like, see things in real life.
208 00:22:54.050 ⇒ 00:22:55.890 Henry Zhao: So I think it’s a good one for us to do together.
209 00:22:57.540 ⇒ 00:22:59.939 Robert Tseng: Okay, well, so for now, I will just…
210 00:23:00.110 ⇒ 00:23:04.759 Robert Tseng: I mean, I don’t know how you want to do this, like, in terms of assignments, like, this is just like a…
211 00:23:05.310 ⇒ 00:23:06.110 Robert Tseng: Pushing exercise.
212 00:23:06.450 ⇒ 00:23:06.940 Robert Tseng: Okay.
213 00:23:06.940 ⇒ 00:23:07.500 Henry Zhao: Yep.
214 00:23:08.200 ⇒ 00:23:08.780 Robert Tseng: Alright.
215 00:23:11.730 ⇒ 00:23:12.570 Robert Tseng: Alright.
216 00:23:12.820 ⇒ 00:23:14.170 Robert Tseng: And then…
217 00:23:14.760 ⇒ 00:23:32.980 Henry Zhao: And then Pharmetica API, so… so as a reminder, we met with Pharmetica, and basically, they have 3 plans. So one is, they have a Tableau solution, which they’ve already built out the reports that Rebecca needs, and that’s actually the cheapest part. If we want to get the data from the API and build our own dashboards, it’s, like, 4 times as expensive.
218 00:23:33.690 ⇒ 00:23:39.750 Henry Zhao: So, we might just want to go with the, Tableau built-in solution that Pharmetica has.
219 00:23:41.690 ⇒ 00:23:42.990 Henry Zhao: Okay, I mean, I…
220 00:23:42.990 ⇒ 00:23:49.709 Robert Tseng: I’ve pushed back on this multiple times, saying that you should find a way to not pay for it. I mean, have you… have you tried?
221 00:23:52.100 ⇒ 00:23:54.340 Henry Zhao: I have not yet.
222 00:23:54.710 ⇒ 00:23:55.420 Henry Zhao: like…
223 00:23:57.590 ⇒ 00:24:01.010 Robert Tseng: Okay. I still don’t believe that we should pay for this, like…
224 00:24:01.570 ⇒ 00:24:08.019 Robert Tseng: I… and if that’s where we’re getting stuck, then I will… I will call Michelle. So I’m… I think I’m just gonna call Michelle.
225 00:24:09.520 ⇒ 00:24:10.340 Henry Zhao: Okay.
226 00:24:10.870 ⇒ 00:24:11.460 Robert Tseng: Yeah.
227 00:24:14.350 ⇒ 00:24:23.070 Robert Tseng: Okay, but in the event that it doesn’t happen, like, and then there’s a Tableau solution, like, what’s… what is the step in? We’re not gonna… this is just an irrelevant ticket?
228 00:24:23.860 ⇒ 00:24:26.989 Henry Zhao: Yeah, they would just pay $500 a month, and they would already get the reports.
229 00:24:27.630 ⇒ 00:24:36.530 Robert Tseng: Okay, like, I kind of need to know, like, the pricing of, like, what the proposal is specifically, so I, like, I know how to talk to her. So can you send that to me?
230 00:24:36.530 ⇒ 00:24:37.870 Henry Zhao: I’ll forward you… yep, forward you the email right now.
231 00:24:37.870 ⇒ 00:24:38.460 Robert Tseng: Yeah.
232 00:24:38.600 ⇒ 00:24:39.870 Robert Tseng: Okay, thanks.
233 00:24:40.560 ⇒ 00:24:42.219 Henry Zhao: And thanks for helping out on the…
234 00:24:42.440 ⇒ 00:24:43.270 Robert Tseng: Yeah.
235 00:24:44.740 ⇒ 00:24:48.699 Robert Tseng: So, I’ll reroute this to myself. Alright.
236 00:24:49.530 ⇒ 00:24:52.610 Robert Tseng: Okay, talk me through the others.
237 00:24:55.940 ⇒ 00:24:59.760 Henry Zhao: Okay, so then the order flow dashboard is just basically
238 00:24:59.970 ⇒ 00:25:03.200 Henry Zhao: We can do that once we have the vial size from BASC.
239 00:25:03.620 ⇒ 00:25:05.779 Henry Zhao: So this is still kind of blocked.
240 00:25:07.300 ⇒ 00:25:10.800 Henry Zhao: This is still blocked? Okay, so what are we doing about it?
241 00:25:12.590 ⇒ 00:25:17.290 Henry Zhao: Well, what we did was, I have, like, a basic dashboard right now that has the…
242 00:25:17.900 ⇒ 00:25:25.220 Henry Zhao: orders by pharmacy, by products, and I was just gonna talk to Brad and see if he’s using it, and if there’s anything else I can add in the meantime with data that we already have.
243 00:25:26.320 ⇒ 00:25:27.730 Robert Tseng: Okay, so…
244 00:25:27.730 ⇒ 00:25:30.190 Henry Zhao: But Brad hasn’t responded, so I’m gonna follow up again today.
245 00:25:32.320 ⇒ 00:25:35.040 Robert Tseng: Yeah, I mean, they were all on an off-site last week, so…
246 00:25:35.040 ⇒ 00:25:36.019 Henry Zhao: Oh, okay, gotcha.
247 00:25:42.830 ⇒ 00:25:45.310 Henry Zhao: Yeah, I’m just gonna show them the dash and then see what else I can add, yeah.
248 00:25:45.790 ⇒ 00:25:50.590 Henry Zhao: And the roadmap for Eden is just after my conversation with Clarence, I want to think about some other analysis we want to do.
249 00:25:50.740 ⇒ 00:25:53.669 Henry Zhao: This month, or, starting next month?
250 00:25:55.530 ⇒ 00:25:55.930 Robert Tseng: Okay.
251 00:25:55.930 ⇒ 00:25:57.669 Henry Zhao: That can bring value to even…
252 00:25:58.680 ⇒ 00:26:15.029 Robert Tseng: I mean, I would say even, like, mixed panel’s rollout, I feel like, has… has been very quiet. Like, nobody really… I know you’ve done an office hours, you’ve met with a couple people, but I think, generally, usage is, like, are we tracking things, like.
253 00:26:15.670 ⇒ 00:26:21.299 Robert Tseng: Has usage of this tool increased? Like, what visibility are we bringing into Mixpanel?
254 00:26:22.060 ⇒ 00:26:30.029 Henry Zhao: I’m meeting with Ryan on another thing that we want to do with Mixpanel today, so once we do that, I’m gonna do something publicly communicating of all the things that we’ve done with Mixpanel.
255 00:26:31.760 ⇒ 00:26:33.490 Robert Tseng: Okay, so that’s a thing.
256 00:26:34.110 ⇒ 00:26:34.710 Henry Zhao: Okay.
257 00:26:35.600 ⇒ 00:26:42.999 Uttam Kumaran: Is there, like, a… is there a broader plan for MixedPanel? Like, I think last month we talked about, like, a Gantt chart.
258 00:26:43.000 ⇒ 00:26:48.139 Henry Zhao: Stuff, like, around the rollout, like, is there a broader plan document?
259 00:26:49.870 ⇒ 00:26:56.159 Henry Zhao: There, yeah, there is a document, I can share that notion.
260 00:26:57.360 ⇒ 00:27:00.519 Henry Zhao: But yeah, I think it’s a good idea this week to communicate to Eden all that we’ve done with Mixpanel.
261 00:27:05.670 ⇒ 00:27:06.470 Robert Tseng: Yeah.
262 00:27:10.820 ⇒ 00:27:11.350 Robert Tseng: Okay.
263 00:27:11.350 ⇒ 00:27:15.789 Henry Zhao: And I think usage will continue to go up once we add the edge layer data.
264 00:27:16.210 ⇒ 00:27:22.000 Henry Zhao: So I think, yeah, Eden just… just loves edge layer data, and that’s, like, the magic word for them.
265 00:27:23.920 ⇒ 00:27:29.859 Robert Tseng: Okay, yeah, I mean, I think this is, like, we started this rollout, like.
266 00:27:31.990 ⇒ 00:27:32.480 Henry Zhao: Thank God.
267 00:27:34.780 ⇒ 00:27:35.900 Henry Zhao: Dave actually has.
268 00:27:35.900 ⇒ 00:27:37.620 Robert Tseng: Yeah, this was the deck.
269 00:27:37.760 ⇒ 00:27:44.420 Robert Tseng: We said it’d be done within 2 weeks. We’d push out a training. Within 4 weeks, we would discuss something.
270 00:27:44.690 ⇒ 00:27:52.600 Robert Tseng: It has been… 4 weeks, and it feels like we’re still at the second line item here.
271 00:27:53.390 ⇒ 00:27:56.200 Henry Zhao: No, we’ve done all… we’ve done all four of these, the first four.
272 00:27:57.110 ⇒ 00:28:02.660 Robert Tseng: Okay, well, that hasn’t… none of it has been communicated. Like, I don’t… I don’t have not seen anything in the channels.
273 00:28:02.850 ⇒ 00:28:03.490 Robert Tseng: Okay.
274 00:28:03.490 ⇒ 00:28:04.750 Henry Zhao: Yeah, I’ll be sure to communicate it.
275 00:28:07.810 ⇒ 00:28:14.580 Robert Tseng: Yeah, it’s less about communicating it to me, it’s more about, like… I know. I think Eden doesn’t really know what is going on, yeah.
276 00:28:15.420 ⇒ 00:28:16.250 Robert Tseng: Okay.
277 00:28:24.620 ⇒ 00:28:28.960 Robert Tseng: Okay, I mean, anything else to add for now, or you just need more time? Yeah.
278 00:28:28.960 ⇒ 00:28:33.559 Henry Zhao: No, and then if I have more time… if I have free time, I’ll do the last one, which is use AI to categorize refund data.
279 00:28:35.210 ⇒ 00:28:38.969 Henry Zhao: Oh, you mean for Mixed panel, it’s just, I’m gonna meet with Ryan today, and then I’ll communicate.
280 00:28:39.120 ⇒ 00:28:47.289 Robert Tseng: Okay, yeah, this placeholder just means that you should go and write out more tickets. We’re not using sub-issues, link it to the right project, like, I don’t…
281 00:28:47.470 ⇒ 00:28:52.780 Robert Tseng: like, I… I’ve showed you the slide that, I guess, you put together, but, like, you know, this…
282 00:28:53.120 ⇒ 00:28:57.959 Robert Tseng: This is… this has to have… have more than just this, obviously, so…
283 00:28:58.590 ⇒ 00:28:59.170 Henry Zhao: Okay.
284 00:28:59.480 ⇒ 00:29:02.260 Henry Zhao: But, Uten, we’re not doing sub-tickets anymore, right?
285 00:29:02.400 ⇒ 00:29:03.190 Henry Zhao: We are in certain.
286 00:29:03.190 ⇒ 00:29:06.350 Robert Tseng: They’re not… they’re not sub-issues, they just create separate tickets.
287 00:29:06.350 ⇒ 00:29:11.379 Uttam Kumaran: Yeah, but these tickets have been here for… these tickets have been here for, like, 2 months, so…
288 00:29:11.610 ⇒ 00:29:19.000 Uttam Kumaran: I just, like, I feel like we haven’t done any… I don’t know what’s happened on MixedPanel at all, but there’s, like, no higher level ownership.
289 00:29:19.400 ⇒ 00:29:29.330 Uttam Kumaran: like, I don’t want to discuss sub-tickets and the ticket ergonomics, like, we don’t have a plan around, like, mixed panel adoption yet, so let’s just start at that level and, like.
290 00:29:29.700 ⇒ 00:29:31.629 Uttam Kumaran: Figure that out first, please.
291 00:29:33.220 ⇒ 00:29:33.880 Henry Zhao: Yeah, yeah.
292 00:29:34.040 ⇒ 00:29:37.110 Henry Zhao: But all the mixed panel work is done, I’ll make tickets and close them out.
293 00:29:37.570 ⇒ 00:29:38.800 Henry Zhao: And communicating.
294 00:29:39.090 ⇒ 00:29:40.770 Henry Zhao: Yes, it’s, it’s annoying.
295 00:29:40.920 ⇒ 00:29:50.400 Uttam Kumaran: I know, but if we did highlight it today, I just feel like we would have missed out, so… I just want to make sure that, like, this… we talk about this this week, every day, until it sort of landed.
296 00:29:51.890 ⇒ 00:29:52.710 Henry Zhao: Okay.
297 00:29:55.660 ⇒ 00:30:04.599 Sezim Zhenishbekova: Also, Utam, you mentioned in the chat, you suggest using cursor to ask questions, and could you elaborate on that?
298 00:30:05.560 ⇒ 00:30:11.439 Uttam Kumaran: Yeah, I mean, we can talk, and we don’t have to do that in stand-up today. Let’s… let’s just focus on,
299 00:30:12.410 ⇒ 00:30:15.529 Uttam Kumaran: just Robert’s updates, and we can talk in Slack.
300 00:30:16.310 ⇒ 00:30:16.960 Sezim Zhenishbekova: Okay.
301 00:30:16.960 ⇒ 00:30:19.769 Henry Zhao: And I can show you, Sezan. When we meet, I can also show you.
302 00:30:25.580 ⇒ 00:30:33.869 Robert Tseng: Okay, great. I don’t see Ashwini on this call, so I… I mean, I’m assuming that I’m not going to talk about the data and stuff, but…
303 00:30:34.500 ⇒ 00:30:36.610 Robert Tseng: Alright, yeah, I think, this is not…
304 00:30:36.990 ⇒ 00:30:38.849 Robert Tseng: I’d like to see… yeah, go ahead.
305 00:30:39.290 ⇒ 00:30:51.880 Awaish Kumar: Yeah, I did, like, cleaned up a few tickets for Ashwani. I think that’s enough for… for this week, like, Devonade is working on one story point, and… and, like, we have 6 for Ashwani.
306 00:30:53.950 ⇒ 00:31:09.480 Robert Tseng: Okay, yeah, that sounds good. And I expect Zoran to kind of bump up his stuff, like, we have… I have… I’m jumping on a couple calls with him later today with, with Vitesh and other folks on the meeting. So, yeah, I think this is… seems… this seems right for this week.
307 00:31:09.720 ⇒ 00:31:15.080 Robert Tseng: But yeah, I think just… well, I’m gonna keep coming back to this in terms of, like.
308 00:31:15.650 ⇒ 00:31:17.160 Robert Tseng: plan, so… but…
309 00:31:17.290 ⇒ 00:31:32.550 Robert Tseng: planning for this week, next week, kind of… and then, I mean, it’s just roadmap, right? This is still, like, Q1 2026, still have no idea what we’re doing for Eden. So, I think that’s… that’s… that’s the… that’s the bigger, account management focus.
310 00:31:32.920 ⇒ 00:31:35.500 Robert Tseng: Covering that.
311 00:31:36.210 ⇒ 00:31:43.050 Robert Tseng: So, pretty much by end of week next week, like, I want to be able to put, with our last deck that we sent for the year.
312 00:31:43.050 ⇒ 00:32:00.210 Robert Tseng: I’m gonna… I expect to have, like, a longer call with ELT. I’m gonna get all the updates on, like, kind of how the offsite went this past week, and we have to be able to match, like, our efforts to the kind of things that they’ve rolled out. So, yeah, like, I… this is not, like, a two-hour thing. This is, like, a…
313 00:32:00.290 ⇒ 00:32:09.620 Robert Tseng: well, we’re gonna come up with, like, a Q1 roadmap in the next couple weeks, so this is, gonna definitely be a lot more sizable than just this.
314 00:32:10.010 ⇒ 00:32:13.280 Henry Zhao: Yeah, I’m just, like, breaking it down to, like, 2 hours this week.
315 00:32:13.920 ⇒ 00:32:14.790 Robert Tseng: Okay, sure.
316 00:32:14.790 ⇒ 00:32:15.340 Henry Zhao: Yep.
317 00:32:15.680 ⇒ 00:32:22.969 Henry Zhao: And then, obviously, that’ll also change and get influenced by their strategy for 2Q1, and what they want to kind of focus on or add to their…
318 00:32:23.250 ⇒ 00:32:24.300 Henry Zhao: their business.
319 00:32:24.830 ⇒ 00:32:26.080 Robert Tseng: Yeah, I’ll try to, like…
320 00:32:26.080 ⇒ 00:32:26.430 Uttam Kumaran: That’s fair.
321 00:32:26.430 ⇒ 00:32:32.120 Robert Tseng: into these conversations as much as I can if they reach out to me directly, but go ahead. Yeah.
322 00:32:32.720 ⇒ 00:32:33.609 Uttam Kumaran: No, go ahead, go ahead.
323 00:32:34.200 ⇒ 00:32:37.120 Robert Tseng: No, yeah, I was just gonna say, yeah, so I’m…
324 00:32:37.300 ⇒ 00:32:44.669 Robert Tseng: I think that’s… I’m just as in the dark as you, I just probably spend less time. Like, I’m just gonna go and just message everybody and keep
325 00:32:44.830 ⇒ 00:32:53.040 Robert Tseng: figuring out, like, what… what happened, and get… get… schedule… schedule calls with people. So, that’s… I’m… I’m just gonna be chasing… chasing the…
326 00:32:53.040 ⇒ 00:32:53.440 Henry Zhao: Gotcha.
327 00:32:53.440 ⇒ 00:32:57.190 Robert Tseng: the… some of the leaders at Aniden this… this week, so we had got what we need.
328 00:33:01.860 ⇒ 00:33:05.659 Robert Tseng: Okay, so that’s that.
329 00:33:06.830 ⇒ 00:33:14.670 Robert Tseng: For Element, do we want to spend any time talking about? Like, I guess we didn’t really add tickets and stuff, but, I think we have something overall.
330 00:33:20.620 ⇒ 00:33:25.870 Uttam Kumaran: the warehouse and the other side, like, I don’t know if there were outcomes from, like, the warehouse conversation.
331 00:33:27.810 ⇒ 00:33:29.330 Robert Tseng: The warehouse or the wholesale?
332 00:33:30.050 ⇒ 00:33:31.770 Uttam Kumaran: The wholesale, sorry, sorry, wholesale.
333 00:33:32.100 ⇒ 00:33:39.610 Robert Tseng: Okay, yeah, I think there were a couple things around prioritization and just kind of documentation and stuff that I wanted to send out.
334 00:33:39.770 ⇒ 00:33:48.429 Robert Tseng: So, I think that’s still something that I should probably follow up on. What’s our, like, meeting cadence with them, and kind of what are the milestones from your perspective?
335 00:33:50.110 ⇒ 00:33:54.789 Robert Tseng: Or is this purely DE, and I shouldn’t even cover it in this, in this stand-up. Like, you’re just…
336 00:33:54.790 ⇒ 00:34:02.189 Uttam Kumaran: No, I mean, we’re… yeah, I mean, we’re… we’re meeting with them weekly, and we’re talking to them every day in Slack.
337 00:34:02.340 ⇒ 00:34:06.380 Uttam Kumaran: We have a weekly, so if you want to come to the weekly and present.
338 00:34:06.800 ⇒ 00:34:10.169 Uttam Kumaran: We can… you can… that’s it, yeah, but they’re not, like.
339 00:34:10.170 ⇒ 00:34:10.510 Robert Tseng: Okay.
340 00:34:10.510 ⇒ 00:34:12.359 Uttam Kumaran: It’s, like, a nice-to-have at this point.
341 00:34:12.850 ⇒ 00:34:13.949 Robert Tseng: Sure, sure.
342 00:34:14.790 ⇒ 00:34:22.100 Robert Tseng: Okay, yeah, I mean, I think this stuff is still kind of fresh, so I want to get this done, because I think it’ll also bleed into some of the stuff that,
343 00:34:22.580 ⇒ 00:34:27.369 Robert Tseng: Brad is… or Byron is asking about Honey Stinger. They also have, like, a wholesale, kind of.
344 00:34:28.210 ⇒ 00:34:31.549 Robert Tseng: thing that they’re trying to work on. So,
345 00:34:31.790 ⇒ 00:34:38.069 Robert Tseng: I’ll just kind of group those together. Yeah. I’m, like, looking for tickets and… er…
346 00:34:38.719 ⇒ 00:34:42.449 Robert Tseng: tickets, like, story points, and I can’t even find it on this.
347 00:34:44.610 ⇒ 00:34:50.630 Robert Tseng: Yeah, maybe we shouldn’t set it up, like, I don’t really know.
348 00:34:58.480 ⇒ 00:35:00.780 Robert Tseng: Okay, well, I don’t know, I guess.
349 00:35:01.560 ⇒ 00:35:06.120 Robert Tseng: It’s this… this linear… this linear environment doesn’t have… doesn’t have points.
350 00:35:09.850 ⇒ 00:35:13.929 Robert Tseng: Can I get some help with this? Like, who to tap for this?
351 00:35:23.110 ⇒ 00:35:24.639 Awaish Kumar: Yeah, I think…
352 00:35:24.640 ⇒ 00:35:30.200 Robert Tseng: who does… who does the linear setups for our clients? Like, I just feel like this one got set up, and there’s no… there’s no take… there’s no point.
353 00:35:30.200 ⇒ 00:35:34.820 Uttam Kumaran: I mean, for Element, it’s like, it’s just me and Awash, so…
354 00:35:34.960 ⇒ 00:35:36.140 Awaish Kumar: Okay.
355 00:35:36.660 ⇒ 00:35:42.060 Uttam Kumaran: Like, neither… I mean, I basically asked Awish today to start doing stuff for Element.
356 00:35:42.070 ⇒ 00:35:45.870 Robert Tseng: But… Okay. On the strategy side, it’s just you, so…
357 00:35:47.760 ⇒ 00:36:02.969 Uttam Kumaran: I’m making sure that… yeah, I’m just making sure that this stays alive, basically, but we will need more support here. They just, like, these guys are really sticklers for, like, docs, and so all of my time is going to docs and, like, organization, and, like, meeting.
358 00:36:02.970 ⇒ 00:36:05.680 Robert Tseng: You don’t wanna… you don’t wanna track that in linear and everything?
359 00:36:05.950 ⇒ 00:36:12.580 Uttam Kumaran: It’s not that I don’t want to, my friend. I wish I could do that also, but.
360 00:36:12.580 ⇒ 00:36:12.930 Robert Tseng: Okay.
361 00:36:12.930 ⇒ 00:36:21.200 Uttam Kumaran: I would say, I would maybe push this, like, Awasha, I mean, you’re the only other person, but it’s still also a lot to ask, because Awashia’s also working on stuff, so…
362 00:36:21.320 ⇒ 00:36:25.120 Uttam Kumaran: I mean, this could be a good path for… I mean, either…
363 00:36:25.590 ⇒ 00:36:34.430 Uttam Kumaran: if we want specific support here, we can loop in Rico or Eliza to support on, sort of, PM stuff here, but neither of us have the bandwidth right now.
364 00:36:35.220 ⇒ 00:36:41.620 Robert Tseng: Yeah, yeah, I mean, I… I don’t mind, like, covering this, like, during our stand-ups, like, we have… we have time, like, for this one. I just want to…
365 00:36:41.620 ⇒ 00:36:44.210 Uttam Kumaran: Cover Element Data Engineering in the other one.
366 00:36:44.500 ⇒ 00:36:45.570 Robert Tseng: Okay.
367 00:36:45.570 ⇒ 00:36:47.410 Uttam Kumaran: We don’t cover the… yeah.
368 00:36:47.770 ⇒ 00:36:57.660 Robert Tseng: I mean, I’d just be talking about myself, so I probably wouldn’t spend too much time on it, but I just, you know, if we’re gonna bring in someone onto this client, like, I just want to start having that paper trail of stuff that we’ve been doing, and…
369 00:36:57.870 ⇒ 00:36:59.400 Robert Tseng: You know, just to kind of…
370 00:36:59.400 ⇒ 00:37:07.629 Uttam Kumaran: Yeah, so all of that is in… so all of, yeah, in terms of, like, all the resources and stuff, we’re saving in the repo, but yeah, we’re not doing…
371 00:37:07.790 ⇒ 00:37:12.320 Uttam Kumaran: the project manager. Right now, we just have the major Gantt chart that we’re… that we’re keeping up to date.
372 00:37:13.210 ⇒ 00:37:18.709 Robert Tseng: I mean, if you think that’s enough, that’s fine. Like, I don’t have to… I don’t have to do that anymore.
373 00:37:18.710 ⇒ 00:37:25.219 Uttam Kumaran: I feel like that’s enough. I think if you have stuff on the wholesale side that you want to present.
374 00:37:25.630 ⇒ 00:37:26.489 Uttam Kumaran: Doing a slide.
375 00:37:26.490 ⇒ 00:37:27.240 Robert Tseng: I could, yeah.
376 00:37:27.240 ⇒ 00:37:28.580 Uttam Kumaran: Thursdays is the best.
377 00:37:28.950 ⇒ 00:37:30.250 Uttam Kumaran: Okay. Yeah.
378 00:37:30.250 ⇒ 00:37:37.009 Robert Tseng: Well, then I won’t… I won’t do this. I’ll just, like, I’ll… I won’t measure the number of story points, but I’ll also use it to track what I’m doing.
379 00:37:37.420 ⇒ 00:37:37.980 Robert Tseng: Yeah.
380 00:37:37.980 ⇒ 00:37:41.410 Uttam Kumaran: Yeah, I think doing that… doing that for Thursday would be amazing.
381 00:37:41.970 ⇒ 00:37:42.550 Robert Tseng: Great.
382 00:37:42.710 ⇒ 00:37:45.449 Uttam Kumaran: Yeah, we’re just trying to stay alive on this one for a sec.
383 00:37:45.450 ⇒ 00:37:48.519 Robert Tseng: Yeah, yeah. No, I get it, I get it. That’s, okay.
384 00:37:48.820 ⇒ 00:37:57.449 Robert Tseng: It’s the name of the game right now. Alright, I think that’s, that’s… that’s good. We’re… that’s all I had. We’re not gonna run the full hour, so…
385 00:37:58.660 ⇒ 00:38:04.999 Robert Tseng: Alright, then, if no other questions, I think… I think we’re good to wrap up here.
386 00:38:09.320 ⇒ 00:38:15.020 Uttam Kumaran: I think, maybe one thing, Robert, we will have some additional stuff coming for ABC.
387 00:38:15.150 ⇒ 00:38:20.320 Uttam Kumaran: I wonder if, like, we want to cover that in this call this week as well, because that’s all gonna be here.
388 00:38:20.450 ⇒ 00:38:22.730 Uttam Kumaran: So, Amber, do you want to share, like, latest…
389 00:38:22.730 ⇒ 00:38:23.349 Robert Tseng: Is that ready?
390 00:38:23.770 ⇒ 00:38:25.190 Robert Tseng: talk about it now? Yeah.
391 00:38:25.690 ⇒ 00:38:33.320 Uttam Kumaran: Maybe, Amber, you could just share, like, what you looked through, and then we can have just a brief discussion, and then I can try to spend today getting organized a little bit.
392 00:38:34.420 ⇒ 00:38:36.770 Sezim Zhenishbekova: In September, right?
393 00:38:37.730 ⇒ 00:38:38.680 Uttam Kumaran: Oh, she’s not on.
394 00:38:38.990 ⇒ 00:38:40.440 Sezim Zhenishbekova: Yeah, it is not.
395 00:38:41.060 ⇒ 00:38:50.620 Uttam Kumaran: Okay, like, maybe big, high level, I got access to their primary CRM last week. I still don’t have access to Google Analytics or anything on the marketing side.
396 00:38:50.830 ⇒ 00:38:59.289 Uttam Kumaran: But basically, I’m having one more conversation with their, like, lead… like, one of their core, like, data analysts today.
397 00:38:59.920 ⇒ 00:39:03.570 Uttam Kumaran: That will sort of wrap up all of our, like, discovery calls.
398 00:39:03.750 ⇒ 00:39:04.740 Uttam Kumaran: Okay.
399 00:39:04.980 ⇒ 00:39:10.449 Uttam Kumaran: So I… there’s just a ton to work with. Basically, what I need help with is, like.
400 00:39:11.190 ⇒ 00:39:16.850 Uttam Kumaran: Choosing the right analyses to go down, and then starting to build up, sort of, our
401 00:39:17.270 ⇒ 00:39:26.900 Uttam Kumaran: like, a rolling deck that we can… I can start to hopefully present something to them this week about just, like, what we learned so far, and what we’re driving towards. Yeah.
402 00:39:27.540 ⇒ 00:39:40.219 Uttam Kumaran: I… it would be great to spend a period of this call, or sometime this week, talking through what we found, and then getting your feedback on where we should head. There’s just so much, like, I’m not even that confident, like, what direction to go.
403 00:39:40.580 ⇒ 00:39:51.760 Robert Tseng: Yeah, no, I think, I mean, when we do these daily calls, like, I’m… I’m usually asking, you know, anytime people have been doing any roadmap planning or, like, outlining analysis, we cover it here, so, like, I…
404 00:39:52.000 ⇒ 00:39:52.710 Robert Tseng: Yeah.
405 00:39:53.870 ⇒ 00:39:55.139 Robert Tseng: Okay, I’m assuming…
406 00:39:55.140 ⇒ 00:39:55.549 Uttam Kumaran: There’s a thing called.
407 00:39:55.550 ⇒ 00:39:57.940 Robert Tseng: So you and Amber are kind of talking about it for now.
408 00:39:57.940 ⇒ 00:40:03.179 Uttam Kumaran: Yeah, but I honestly think we should, like, I want you to kind of help me think if we want to loop in other people, like…
409 00:40:03.720 ⇒ 00:40:08.769 Uttam Kumaran: Yeah, like, I could use more support.
410 00:40:11.060 ⇒ 00:40:15.369 Uttam Kumaran: But it’s so… it’s pretty freeform that it’s, like, not as easy.
411 00:40:17.620 ⇒ 00:40:18.180 Robert Tseng: Okay.
412 00:40:20.240 ⇒ 00:40:31.430 Uttam Kumaran: So let’s… let me… let me just… maybe, like, I’ll send a doc in today in Slack for us to review, and then I’m gonna kind of send a latest update that I’ll CC you on, on, like, all my conversations so far.
413 00:40:31.570 ⇒ 00:40:37.700 Uttam Kumaran: And then… Basically, need to pick a couple of opportunities to, like, go a little deeper on.
414 00:40:38.270 ⇒ 00:40:39.490 Robert Tseng: Okay, sounds good.
415 00:40:39.490 ⇒ 00:40:40.380 Uttam Kumaran: Okay, okay.
416 00:40:40.960 ⇒ 00:40:48.940 Uttam Kumaran: Yeah, and then, Magic Spoons… Should end up signing today.
417 00:40:49.030 ⇒ 00:40:51.200 Robert Tseng: But that’ll be mostly data work.
418 00:40:51.280 ⇒ 00:40:55.559 Uttam Kumaran: But there is an opportunity to help them, potentially, on, like, the analysis side, so…
419 00:40:56.060 ⇒ 00:41:03.759 Uttam Kumaran: I guess, like, one thing we should… maybe we could cover if we… once we start running the delivery meetings again, is just, like…
420 00:41:04.040 ⇒ 00:41:07.009 Uttam Kumaran: what open opportunities are there, you know, so… Yeah.
421 00:41:09.620 ⇒ 00:41:10.710 Uttam Kumaran: Okay, cool.
422 00:41:11.510 ⇒ 00:41:12.190 Robert Tseng: Cool.
423 00:41:12.410 ⇒ 00:41:23.630 Robert Tseng: Yeah, I mean, I just got a couple emails from Insomnia, so I think new work is coming in, so this conversation might be going a different direction on that client tomorrow, but I’ll, I’ll, like, look through it and see… get back to everything here.
424 00:41:24.510 ⇒ 00:41:25.550 Uttam Kumaran: Nice.
425 00:41:27.850 ⇒ 00:41:29.070 Robert Tseng: Okay, cool.
426 00:41:30.490 ⇒ 00:41:30.860 Uttam Kumaran: Thank you.
427 00:41:30.860 ⇒ 00:41:31.900 Robert Tseng: Thanks, everyone. Bye.
428 00:41:31.900 ⇒ 00:41:34.020 Sezim Zhenishbekova: Thank you, have a great week.
429 00:41:34.700 ⇒ 00:41:35.280 Awaish Kumar: Right.