Meeting Title: Trio Edge Migration Work Sync Date: 2025-12-03 Meeting participants: Amber Lin, Casie Aviles, Mustafa Raja
WEBVTT
1 00:00:10.050 ⇒ 00:00:11.070 Amber Lin: Bye!
2 00:00:13.840 ⇒ 00:00:14.470 Casie Aviles: Hey.
3 00:00:16.270 ⇒ 00:00:17.330 Amber Lin: How’s everything?
4 00:00:19.550 ⇒ 00:00:20.610 Casie Aviles: Doing good.
5 00:00:21.560 ⇒ 00:00:25.460 Casie Aviles: It’s just working on…
6 00:00:26.380 ⇒ 00:00:33.200 Casie Aviles: Yeah, yeah, last… yesterday, I did meet with Tim. It’s just mostly the migration work.
7 00:00:39.240 ⇒ 00:00:44.219 Casie Aviles: Yeah, I’ll go and work on… Outstanding Trio Edge tickets.
8 00:00:44.790 ⇒ 00:00:50.419 Amber Lin: Hi, sorry, I… I completely cut out, my Wi-Fi was not working. What were you saying?
9 00:00:50.990 ⇒ 00:00:57.530 Casie Aviles: Oh, yeah, no, you’re good. Yeah, what I was just saying was, yesterday I did meet with Tim…
10 00:00:58.030 ⇒ 00:01:02.610 Amber Lin: We just talked about, like, the migration plan and went over the.
11 00:01:02.610 ⇒ 00:01:03.670 Casie Aviles: the document.
12 00:01:04.720 ⇒ 00:01:07.920 Casie Aviles: And we just confirmed, like, what they can…
13 00:01:08.370 ⇒ 00:01:12.440 Casie Aviles: You know, how we could move stuff into their environment, basically.
14 00:01:12.670 ⇒ 00:01:17.570 Amber Lin: Oh, migration plant has been moving all the NAN stuff to their place.
15 00:01:18.480 ⇒ 00:01:21.560 Casie Aviles: Yes, and then moving… Oh, okay. Yeah.
16 00:01:21.770 ⇒ 00:01:26.720 Amber Lin: Is there anything I can show tomorrow on the slides? Because I…
17 00:01:26.840 ⇒ 00:01:31.280 Amber Lin: Like, I don’t know what we did this week, because I have not been paying attention.
18 00:01:31.900 ⇒ 00:01:42.590 Casie Aviles: Yeah, no problem. Yeah, so I think we can… I did work on… Oh, screenshot of what exactly?
19 00:01:42.610 ⇒ 00:01:49.300 Amber Lin: Of what… just… just what we’ve been talking with Tim, like, what we’ve been planning to do, and…
20 00:01:49.880 ⇒ 00:01:53.600 Casie Aviles: Yeah, yeah, I can… there’s a document…
21 00:01:53.790 ⇒ 00:02:07.729 Amber Lin: Okay. We worked on, and then there’s, like, a proposed architecture diagram there, so… Okay, yeah, something visual is okay, they’re not gonna read it, I just need to tell them this is what we’re… where our time has been going this week.
22 00:02:07.730 ⇒ 00:02:08.360 Casie Aviles: Yes.
23 00:02:08.759 ⇒ 00:02:13.789 Amber Lin: Yeah, let me make a slide here, and then you can just paste it in.
24 00:02:14.670 ⇒ 00:02:15.450 Casie Aviles: Oh, okay.
25 00:02:15.490 ⇒ 00:02:16.170 Amber Lin: Yeah.
26 00:02:17.210 ⇒ 00:02:20.229 Casie Aviles: And then I also worked on the dashboard.
27 00:02:20.230 ⇒ 00:02:20.600 Amber Lin: Mmm.
28 00:02:20.750 ⇒ 00:02:24.529 Casie Aviles: It’s just under PR review right now.
29 00:02:24.970 ⇒ 00:02:26.959 Casie Aviles: Because there are some…
30 00:02:28.150 ⇒ 00:02:34.809 Casie Aviles: What do you call this? Users that are logged, that they did not provide, like, the role or department.
31 00:02:34.810 ⇒ 00:02:35.900 Amber Lin: I see.
32 00:02:36.350 ⇒ 00:02:38.580 Amber Lin: How many users are there?
33 00:02:38.700 ⇒ 00:02:40.360 Amber Lin: That doesn’t have anything.
34 00:02:41.440 ⇒ 00:02:46.060 Casie Aviles: Oh, I did not count, but let me count that.
35 00:02:46.560 ⇒ 00:02:48.149 Casie Aviles: Let me pull up the document.
36 00:02:49.080 ⇒ 00:02:50.080 Casie Aviles: Or the sheet.
37 00:02:55.290 ⇒ 00:03:00.139 Casie Aviles: I did chat them about it already, in Google Chat.
38 00:03:00.140 ⇒ 00:03:02.810 Amber Lin: I saw your… I saw your comment, too.
39 00:03:04.400 ⇒ 00:03:05.310 Amber Lin: Okay.
40 00:03:06.390 ⇒ 00:03:15.190 Amber Lin: Great. I mean, I just… I just need… if… oh, I think you have a list of people you sent that already. There’s 33. You sent that yesterday.
41 00:03:15.880 ⇒ 00:03:16.860 Casie Aviles: Oh, yes, yes.
42 00:03:16.860 ⇒ 00:03:21.119 Amber Lin: Yeah, awesome, okay. Let me copy this image, that’s good.
43 00:03:21.300 ⇒ 00:03:28.790 Amber Lin: Dashboard, and then… Where’s the architecture diagram?
44 00:03:30.140 ⇒ 00:03:31.469 Casie Aviles: Oh, yeah, right, hold on.
45 00:03:31.880 ⇒ 00:03:33.760 Casie Aviles: Let me just get that one.
46 00:03:40.690 ⇒ 00:03:42.469 Casie Aviles: I’ll set it on Slack.
47 00:03:42.470 ⇒ 00:03:43.420 Amber Lin: Okay.
48 00:03:50.400 ⇒ 00:03:51.260 Amber Lin: Cool.
49 00:03:53.230 ⇒ 00:03:58.209 Amber Lin: That’s good. I’ll go look into the dashboard. So the PR hasn’t been pushed, right?
50 00:03:59.830 ⇒ 00:04:11.059 Casie Aviles: Oh, it’s not merged yet, but I did submit a request. It’s just waiting on the missing ones, but if we want to push it, I mean, we could, it’s just that…
51 00:04:11.260 ⇒ 00:04:13.360 Casie Aviles: There will be unknowns there.
52 00:04:13.360 ⇒ 00:04:23.940 Amber Lin: Yeah, they won’t… I don’t think they’ll tag it this week, we’ll probably have to… let’s push it so that I can show them tomorrow, and once they see it, they’ll be like, oh, let’s… let’s change it, so let’s just push the PR.
53 00:04:25.060 ⇒ 00:04:26.530 Casie Aviles: Okay, I’ll go ahead and merge.
54 00:04:26.530 ⇒ 00:04:32.169 Amber Lin: Yeah, okay, that’s good. Architecture, I’ll add that.
55 00:04:32.280 ⇒ 00:04:32.909 Amber Lin: Mmm…
56 00:04:37.100 ⇒ 00:04:39.929 Casie Aviles: I’ll also link the meeting that we had.
57 00:04:40.090 ⇒ 00:04:47.679 Amber Lin: Awesome, okay. We also… I know we were wanting to add follow-up questions. Is that live?
58 00:04:47.790 ⇒ 00:04:49.929 Amber Lin: Or are we still waiting on anything?
59 00:04:50.040 ⇒ 00:04:51.480 Amber Lin: It’s from a while ago.
60 00:04:52.350 ⇒ 00:04:54.279 Casie Aviles: Oh, let me see…
61 00:04:55.030 ⇒ 00:04:57.810 Amber Lin: Because I think that needs to… do we need to push a…
62 00:04:58.310 ⇒ 00:05:00.919 Amber Lin: push something, or have Tim help us.
63 00:05:01.700 ⇒ 00:05:04.259 Amber Lin: To do that, or do we just do it on our own?
64 00:05:06.170 ⇒ 00:05:09.460 Casie Aviles: From what I remember, it’s really just…
65 00:05:10.450 ⇒ 00:05:14.379 Casie Aviles: instructing Andy to ask follow-up questions, right?
66 00:05:14.590 ⇒ 00:05:15.630 Amber Lin: Yeah.
67 00:05:16.990 ⇒ 00:05:17.650 Amber Lin: Peace.
68 00:05:19.540 ⇒ 00:05:28.070 Casie Aviles: Yeah, okay. So, Janice did… Get back to us, so… Let me just read.
69 00:05:29.020 ⇒ 00:05:31.940 Casie Aviles: Let me share also so you guys can see.
70 00:06:02.530 ⇒ 00:06:05.060 Casie Aviles: Well, basically what I did was…
71 00:06:06.680 ⇒ 00:06:10.050 Casie Aviles: It’s basically this. So, Andy already asks…
72 00:06:10.520 ⇒ 00:06:11.540 Amber Lin: Okay.
73 00:06:11.890 ⇒ 00:06:15.790 Casie Aviles: Follow-up questions, but only for, like, specific questions.
74 00:06:16.070 ⇒ 00:06:16.860 Amber Lin: Okay.
75 00:06:19.000 ⇒ 00:06:22.079 Casie Aviles: So, if we want to expand this, then we might…
76 00:06:22.190 ⇒ 00:06:26.760 Casie Aviles: We just need to know, like, which questions… And…
77 00:06:26.900 ⇒ 00:06:30.369 Amber Lin: What’s the list of questions that currently follows upon?
78 00:06:31.490 ⇒ 00:06:34.470 Amber Lin: Just a… just GCP, or…
79 00:06:35.020 ⇒ 00:06:38.619 Casie Aviles: I think this one, yeah, this one that I added here.
80 00:06:39.440 ⇒ 00:06:40.900 Amber Lin: Oh…
81 00:06:44.370 ⇒ 00:06:50.149 Amber Lin: Okay, so we would need to get more questions like that.
82 00:06:50.650 ⇒ 00:06:52.490 Amber Lin: Great.
83 00:06:52.850 ⇒ 00:06:54.770 Amber Lin: That just gives me…
84 00:06:54.880 ⇒ 00:07:02.409 Amber Lin: some next steps to ask them about. What is it like if I… if you actually send it an attribute, what does Sandy respond?
85 00:07:03.860 ⇒ 00:07:08.099 Casie Aviles: Yeah, so that was actually part of my question to them.
86 00:07:08.960 ⇒ 00:07:12.529 Amber Lin: I think she added it in the central doc already.
87 00:07:14.140 ⇒ 00:07:15.789 Casie Aviles: Yeah, I wasn’t sure, like…
88 00:07:16.420 ⇒ 00:07:24.760 Casie Aviles: what the user would have to, like, send after the follow-up question? That’s what I was sure about.
89 00:07:25.580 ⇒ 00:07:32.089 Amber Lin: I see. Can we test an attribute, like, based on the list that you also had?
90 00:07:33.960 ⇒ 00:07:35.940 Amber Lin: Just wanna see what it will respond.
91 00:07:35.940 ⇒ 00:07:39.510 Casie Aviles: Oh, what happened? I don’t know what happened?
92 00:07:40.140 ⇒ 00:07:41.170 Casie Aviles: What?
93 00:07:43.390 ⇒ 00:07:45.970 Casie Aviles: What happened? I don’t know.
94 00:07:45.970 ⇒ 00:07:47.549 Amber Lin: Ctrl-Z, go back, go back.
95 00:07:47.550 ⇒ 00:07:49.650 Mustafa Raja: This… this is production one.
96 00:07:49.650 ⇒ 00:07:54.769 Casie Aviles: it’s… oh my god, it’s lagging on my end.
97 00:07:54.770 ⇒ 00:07:56.329 Amber Lin: Oh, no.
98 00:07:56.600 ⇒ 00:07:59.669 Mustafa Raja: Oh, we still would have a history, though, yeah.
99 00:07:59.670 ⇒ 00:08:00.110 Casie Aviles: Yeah, yeah.
100 00:08:00.110 ⇒ 00:08:01.439 Mustafa Raja: There’s, there’s this one.
101 00:08:01.440 ⇒ 00:08:02.870 Amber Lin: No, at least nobody.
102 00:08:02.870 ⇒ 00:08:03.250 Mustafa Raja: And then…
103 00:08:03.250 ⇒ 00:08:04.580 Amber Lin: on the page.
104 00:08:05.920 ⇒ 00:08:07.600 Mustafa Raja: Yeah, let’s just…
105 00:08:07.600 ⇒ 00:08:08.070 Casie Aviles: to figure that out.
106 00:08:08.350 ⇒ 00:08:09.260 Mustafa Raja: Yeah.
107 00:08:12.820 ⇒ 00:08:13.810 Casie Aviles: Okay.
108 00:08:17.150 ⇒ 00:08:19.530 Casie Aviles: Yeah, that gave me a mini heart attack.
109 00:08:19.950 ⇒ 00:08:20.430 Amber Lin: Oh, boy.
110 00:08:21.940 ⇒ 00:08:25.120 Amber Lin: Wait, is it restored? Where is it?
111 00:08:26.380 ⇒ 00:08:27.840 Mustafa Raja: Maybe refresh?
112 00:08:28.730 ⇒ 00:08:29.420 Casie Aviles: Yeah, there we go.
113 00:08:29.420 ⇒ 00:08:30.409 Amber Lin: Okay, okay, great.
114 00:08:32.840 ⇒ 00:08:38.510 Casie Aviles: I was trying to look for attributes, I don’t know why it over… did that.
115 00:08:41.140 ⇒ 00:08:41.950 Amber Lin: Okay.
116 00:08:42.559 ⇒ 00:08:47.189 Amber Lin: So, let’s say… I guess we can respond with something.
117 00:08:53.430 ⇒ 00:08:54.020 Casie Aviles: Oh.
118 00:08:54.270 ⇒ 00:08:54.950 Casie Aviles: Oh.
119 00:09:26.170 ⇒ 00:09:28.860 Casie Aviles: Yeah, so it asks this, and…
120 00:09:29.360 ⇒ 00:09:32.370 Casie Aviles: So I just give them one of these, right?
121 00:09:32.370 ⇒ 00:09:42.060 Amber Lin: Yeah, we can say, like, a job… Yeah, like, pest, or… Job completion… Let’s see…
122 00:09:43.680 ⇒ 00:09:46.209 Casie Aviles: Okay, so, okay, I’ll just send pess then.
123 00:09:46.210 ⇒ 00:09:46.770 Amber Lin: Yeah.
124 00:10:07.300 ⇒ 00:10:12.990 Casie Aviles: Hmm… Yeah, I’m not sure if this is, like, the ideal… response, so…
125 00:10:17.580 ⇒ 00:10:20.299 Casie Aviles: But yeah, it does respond to something.
126 00:10:21.540 ⇒ 00:10:24.470 Amber Lin: Let’s see where Janiece added her stuff.
127 00:10:26.500 ⇒ 00:10:28.869 Mustafa Raja: What do we mean by GCP, though?
128 00:10:29.760 ⇒ 00:10:31.879 Amber Lin: It’s the general pest control.
129 00:10:32.520 ⇒ 00:10:33.110 Amber Lin: So…
130 00:10:33.110 ⇒ 00:10:38.420 Mustafa Raja: I think it’s a typo then, no? They’re writing GCP, and it should be.
131 00:10:38.420 ⇒ 00:10:41.420 Casie Aviles: Oh, yeah, should be GPC, yeah.
132 00:10:50.930 ⇒ 00:10:56.950 Mustafa Raja: Yeah, the response is GC… GPC, and then… Yeah…
133 00:10:59.030 ⇒ 00:11:04.820 Mustafa Raja: Oh, what are we going to do with the Andy’s, prompts for migration?
134 00:11:07.580 ⇒ 00:11:11.090 Casie Aviles: Yeah, so what we did talk about was that…
135 00:11:11.550 ⇒ 00:11:17.239 Casie Aviles: It’s either they will self-host LaFuse, but that might be…
136 00:11:19.200 ⇒ 00:11:29.350 Casie Aviles: That’s their preferred method, is to have it within Google. So, if they could self-host Langfuse, then that would be ideal.
137 00:11:30.540 ⇒ 00:11:34.050 Mustafa Raja: Yeah, I think they can, since this is, open source or something, right?
138 00:11:34.350 ⇒ 00:11:36.669 Casie Aviles: Yeah, that’s what… that’s what I know as well.
139 00:12:14.630 ⇒ 00:12:17.580 Casie Aviles: Okay, it’s just a minor change.
140 00:12:18.960 ⇒ 00:12:22.019 Casie Aviles: What was the other question? Let me try.
141 00:12:48.170 ⇒ 00:12:50.850 Amber Lin: Yeah, there’s, like, plus attributes.
142 00:12:51.930 ⇒ 00:12:52.605 Amber Lin: Mmm…
143 00:13:03.630 ⇒ 00:13:07.900 Amber Lin: Do you think the questions should just be limited to
144 00:13:08.020 ⇒ 00:13:18.490 Amber Lin: like, general pest control was covered, like, don’t you think they would also ask about… like, as a new CSR, if I knew nothing, maybe…
145 00:13:18.910 ⇒ 00:13:24.319 Amber Lin: like, maybe I will ask about… Like, overall, what’s covered?
146 00:13:24.720 ⇒ 00:13:29.320 Amber Lin: like, what’s covered for a pest customer? Like, maybe that’s how I would ask the question.
147 00:13:29.720 ⇒ 00:13:36.510 Amber Lin: But… Okay, let’s see, like, long customer attributes.
148 00:13:51.900 ⇒ 00:13:53.710 Casie Aviles: These are attributes.
149 00:13:56.370 ⇒ 00:13:58.409 Casie Aviles: One… one customer.
150 00:14:00.660 ⇒ 00:14:01.300 Amber Lin: Hmm.
151 00:14:01.570 ⇒ 00:14:04.140 Amber Lin: I think we’ll have to find a long one.
152 00:14:05.450 ⇒ 00:14:07.250 Amber Lin: In the lawn document.
153 00:14:08.860 ⇒ 00:14:11.299 Casie Aviles: Oh, okay, yeah, yeah, that makes sense.
154 00:14:30.900 ⇒ 00:14:36.490 Amber Lin: Similarly, it’s still, like, job completion, QC, Hold on.
155 00:14:38.150 ⇒ 00:14:45.060 Amber Lin: But there’s not as complete. It’s not as, like, robust as to just do job completion, not the QC.
156 00:14:45.560 ⇒ 00:14:46.850 Amber Lin: Let’s see.
157 00:15:06.730 ⇒ 00:15:07.400 Casie Aviles: Oh.
158 00:15:07.690 ⇒ 00:15:08.680 Casie Aviles: JC…
159 00:15:11.670 ⇒ 00:15:15.440 Amber Lin: Can you scroll up a little, little bit, so I can take a screenshot?
160 00:15:15.600 ⇒ 00:15:16.540 Amber Lin: Awesome.
161 00:15:18.810 ⇒ 00:15:28.590 Amber Lin: Okay, now I think I need to ask them, one, their list of attributes is messy, and two, I think we covered too little.
162 00:15:28.960 ⇒ 00:15:41.790 Amber Lin: Like, could you change the prompt to, like, what is covered for a, like, X customer and X being, like, different departments? Can we do that?
163 00:15:42.690 ⇒ 00:15:44.009 Casie Aviles: Oh, yes, yes.
164 00:15:44.200 ⇒ 00:15:49.249 Amber Lin: Yeah, I think that will… That will cover some questions that will come in, but still.
165 00:17:30.490 ⇒ 00:17:37.460 Amber Lin: I guess while Casey is doing that, how… how much… what else do we need to do here?
166 00:17:40.070 ⇒ 00:17:46.139 Casie Aviles: I think it’s just the triages. I mean, there are some remaining ones that I think I will…
167 00:17:46.630 ⇒ 00:17:53.930 Amber Lin: I mean, if we’re both all here, I guess we can… do you want us to look at it together, or do you want to look at it on your own time?
168 00:17:55.920 ⇒ 00:18:02.310 Casie Aviles: I think it’s… I think I can look at it by myself, because it’s just gonna be me.
169 00:18:02.680 ⇒ 00:18:09.569 Casie Aviles: on the call and going through it. I don’t know if that’s the best use of time for you guys.
170 00:18:09.570 ⇒ 00:18:22.339 Amber Lin: I see. Okay, I was gonna say, like, we can all work on different things, but if that works, that’s okay. I just want to make sure that we actually spend some time on the tickets, because I, like, personally, I always forget about
171 00:18:22.500 ⇒ 00:18:25.379 Amber Lin: Like, the triage tickets when I have other tasks.
172 00:18:25.950 ⇒ 00:18:31.360 Casie Aviles: Yeah, yeah. It’s mostly the migration work that we’ve been doing.
173 00:18:31.490 ⇒ 00:18:39.250 Amber Lin: That’s okay. That makes sense. I didn’t… I didn’t know that, I just thought we all forgot about it. This is good to know. So…
174 00:18:39.660 ⇒ 00:18:45.110 Amber Lin: Let’s see… Yeah, okay.
175 00:18:45.650 ⇒ 00:18:49.029 Amber Lin: Send me some…
176 00:18:50.010 ⇒ 00:19:01.480 Amber Lin: sample responses of how Andy responds based on the attributes, and I’ll confirm with Janiece, because I… I just don’t exactly know what she wants out of it.
177 00:19:04.400 ⇒ 00:19:05.050 Casie Aviles: Okay.
178 00:19:05.330 ⇒ 00:19:08.210 Amber Lin: Yeah, okay. Anything else?
179 00:19:10.860 ⇒ 00:19:16.650 Casie Aviles: I think, yeah, I think that’s about it. I’ll just merge the dashboard change as well.
180 00:19:16.780 ⇒ 00:19:18.160 Casie Aviles: Yeah. Yeah.
181 00:19:18.590 ⇒ 00:19:24.979 Amber Lin: Cool. I’ll make this a recurring meeting, does this time work for you guys?
182 00:19:25.860 ⇒ 00:19:27.000 Casie Aviles: Yeah, yeah, it does.
183 00:19:27.000 ⇒ 00:19:27.480 Mustafa Raja: Yes.
184 00:19:27.480 ⇒ 00:19:28.750 Amber Lin: Okay, cool.
185 00:19:28.950 ⇒ 00:19:35.600 Amber Lin: So, like, we can keep it short next time, but, like, it helps us if we spend some time here. Alright, thanks everyone!
186 00:19:36.350 ⇒ 00:19:37.139 Casie Aviles: Alright, thank you guys.
187 00:19:37.140 ⇒ 00:19:37.700 Mustafa Raja: Thank you.
188 00:19:37.700 ⇒ 00:19:38.620 Amber Lin: Mmm…