Meeting Title: Healthcare Networking Intro: Robert and Rosa Date: 2025-11-14 Meeting participants: Rosa Hart, Robert Tseng
WEBVTT
1 00:04:44.910 ⇒ 00:04:46.070 Robert Tseng: Hey, Rosa!
2 00:04:52.730 ⇒ 00:04:54.810 Rosa Hart: Hello, Robert! How are you?
3 00:04:55.170 ⇒ 00:04:56.490 Robert Tseng: I’m good, how are you?
4 00:04:56.490 ⇒ 00:04:57.820 Rosa Hart: Huh, can you hear me okay?
5 00:04:58.010 ⇒ 00:04:59.260 Robert Tseng: I can hear you okay.
6 00:04:59.260 ⇒ 00:05:00.400 Rosa Hart: Alrighty!
7 00:05:01.550 ⇒ 00:05:05.869 Rosa Hart: So, did we want to debrief about health, is that right?
8 00:05:05.870 ⇒ 00:05:21.569 Robert Tseng: Yeah, I guess that was, it’s been a few weeks now, but I’m curious kind of what you’ve been up to since then. I know you were kind of going to other conferences, and yeah, I know we didn’t meet at Health, but I’d love to just kind of get to know you, and, you know, no big agenda for this call. First time meeting.
9 00:05:22.140 ⇒ 00:05:30.630 Rosa Hart: Yeah, it’s nice to meet people with the same energy for, building a better future. So, what exactly do you do?
10 00:05:31.420 ⇒ 00:05:48.820 Robert Tseng: So I run a data and AI consultancy. Half our businesses in the health sector, so I went to health representing a couple of my clients. One is a… they’re a CPG company, they actually sell GLP-1 supplements, so direct-to-consumer Osempec, semaglutide, etc.
11 00:05:48.850 ⇒ 00:05:55.059 Robert Tseng: Another one is a specialty health clinic with a few locations here in the tri-state area where I’m based in New York.
12 00:05:55.060 ⇒ 00:05:56.290 Rosa Hart: Okay.
13 00:05:56.290 ⇒ 00:06:09.750 Robert Tseng: Yeah, so I think I was just kind of there. There were a few, kind of, areas that I was interested in, things around, like, patient engagement, like, evaluating EHR tech, so a lot more, kind of, on, like, the systems.
14 00:06:09.750 ⇒ 00:06:23.479 Robert Tseng: side was more interesting to me. I know there were a lot of conversations about governance and financing, and so it was good to kind of hear some of the other takeaways, but yeah, overall, that’s kind of where I sit in the healthcare landscape.
15 00:06:23.740 ⇒ 00:06:29.740 Rosa Hart: So then, you said you were really interested in the longevity section, so what was that about?
16 00:06:30.560 ⇒ 00:06:36.370 Robert Tseng: Yeah, so the longevity section, I mean, one of my… so one of my clients, I mean, with…
17 00:06:36.780 ⇒ 00:06:56.009 Robert Tseng: I think there’s just ebbs and flows to different, like, consumer demand, like, you know, 3 to 5 years ago, like, it was… Nootropics was, like, the big hype, and then now, GLP-1s. It feels like longevity is kind of, like, taking off now, and, yeah, so I was, like, really interested, and, I think…
18 00:06:56.130 ⇒ 00:07:02.629 Robert Tseng: it’s not just products, it’s, like, integrated products and services, and yeah, I guess, like, the…
19 00:07:02.740 ⇒ 00:07:17.289 Robert Tseng: just… there’s a lot… it’s not even just preventative care. It’s, like, people want to do stuff that’s, like, a net positive for, like, their outlook and their health output. So, there’s a lot of interest in just measurements, all these different, like.
20 00:07:17.420 ⇒ 00:07:21.620 Robert Tseng: At-home diagnostic kind of tools and apps and stuff, and…
21 00:07:21.690 ⇒ 00:07:30.250 Robert Tseng: Yeah, combining that data with, you know, selling them products, and also kind of the services that people want to do, like,
22 00:07:30.250 ⇒ 00:07:44.129 Robert Tseng: I think it’s become a lot… it’s made, like, the pursuit of health very multifaceted in a way that’s, like, never… I’ve never seen, at least in my career, so I think I’m just kind of interested in where that’s headed.
23 00:07:44.530 ⇒ 00:07:47.020 Rosa Hart: Yeah, like the sleep medicine stuff.
24 00:07:47.020 ⇒ 00:07:47.650 Robert Tseng: Yeah.
25 00:07:48.340 ⇒ 00:07:49.160 Rosa Hart: Yeah.
26 00:07:49.840 ⇒ 00:07:51.080 Rosa Hart: Cool, cool!
27 00:07:51.190 ⇒ 00:07:53.139 Rosa Hart: Well, what can I tell you?
28 00:07:53.440 ⇒ 00:08:05.400 Robert Tseng: Yeah, I guess, you’re… I mean, you run… I’ve checked your bio, you… you, you run… you run a podcast, I guess you’ve… you’ve kind of been on the four podcasts.
29 00:08:05.860 ⇒ 00:08:23.140 Robert Tseng: Okay, yeah, and I guess, you know, you started off on the provider side, and I guess I’m… I’m curious, kind of, as far as, like, where your focus area is, like, what part of the healthcare market are you… are you most interested in?
30 00:08:23.740 ⇒ 00:08:37.719 Rosa Hart: So, I call stroke patients after they have gotten out of the hospital and provide risk factor education and how to prevent a reoccurrence of stroke. Most people don’t care about prevention until after they have the first one.
31 00:08:37.720 ⇒ 00:08:38.910 Robert Tseng: Wow. Yeah.
32 00:08:38.919 ⇒ 00:08:47.709 Rosa Hart: But I also do a lot of, like, community education on when to recognize the signs of stroke and how to… and when to call 911.
33 00:08:48.060 ⇒ 00:08:48.420 Robert Tseng: Yeah.
34 00:08:48.420 ⇒ 00:08:53.430 Rosa Hart: That which might be super basic, but people just lack the basics, and that.
35 00:08:53.430 ⇒ 00:08:54.010 Robert Tseng: Yeah.
36 00:08:54.010 ⇒ 00:08:58.159 Rosa Hart: Someone has a stroke every 40 seconds in the United States.
37 00:08:58.570 ⇒ 00:09:02.260 Rosa Hart: And it’s the number one leading cause of disability in the world.
38 00:09:02.390 ⇒ 00:09:07.089 Rosa Hart: And it kills more women every year than all forms of cancer combined.
39 00:09:07.720 ⇒ 00:09:08.240 Robert Tseng: Ma.
40 00:09:08.540 ⇒ 00:09:10.650 Rosa Hart: So that’s my…
41 00:09:11.130 ⇒ 00:09:22.179 Rosa Hart: passion point, because I’ve known thousands of people now who’ve had strokes. I worked in the ICU for 8 years, and then did on the outpatient side for 5 years, and
42 00:09:22.510 ⇒ 00:09:32.949 Rosa Hart: So, I can never say enough about that. So, I like to learn about different technologies that might be, helpful in recovery, as well as prevention, as well as
43 00:09:33.480 ⇒ 00:09:37.390 Rosa Hart: Increasing community health awareness.
44 00:09:37.870 ⇒ 00:09:42.260 Rosa Hart: with all of these… excuse me…
45 00:09:42.820 ⇒ 00:09:46.239 Rosa Hart: Popular health trends, some basic…
46 00:09:46.920 ⇒ 00:09:50.930 Rosa Hart: Non-controversial facts can go by the wayside.
47 00:09:51.600 ⇒ 00:09:52.080 Robert Tseng: Yeah.
48 00:09:52.080 ⇒ 00:09:52.840 Rosa Hart: So…
49 00:09:52.940 ⇒ 00:10:05.709 Rosa Hart: Working on getting good health messages out with podcasts and social media, and I’ve been doing some consulting with helping others create content around that.
50 00:10:06.500 ⇒ 00:10:17.310 Robert Tseng: Yeah, tell me more about your consulting, and kind of, I guess, are you also focusing on, kind of, stroke… on stroke, or also, I guess you’re creating content for a lot of, yeah.
51 00:10:17.310 ⇒ 00:10:24.719 Rosa Hart: Yeah, that’s my clinical specialty, but, as far as the methods of communication, that’s very translatable to
52 00:10:24.830 ⇒ 00:10:36.919 Rosa Hart: other specialties, right? They have that clinical subject matter expertise, and then I can bring in my understanding of what they’re talking about, but then help them translate it into more
53 00:10:37.270 ⇒ 00:10:47.649 Rosa Hart: common vernacular, and also help them find where their intended audience is, so they can reach them. Like, I consult with the University of Miami on.
54 00:10:48.140 ⇒ 00:10:55.460 Rosa Hart: Miller School of Medicine’s Aging Like a Pro podcast, and they fly me out to interview their neuro-researchers about
55 00:10:55.620 ⇒ 00:10:59.540 Rosa Hart: brain health and actually aging like a pro, right? So…
56 00:10:59.540 ⇒ 00:11:00.000 Robert Tseng: Hmm.
57 00:11:00.890 ⇒ 00:11:07.580 Robert Tseng: I kind of serve as a translator, in that I’m a nurse talking to doctors who, then if they need something.
58 00:11:07.580 ⇒ 00:11:15.769 Rosa Hart: that I know is not going to be very well understood, I could say, so when you say this, do you mean this? And they’re like, yeah, that’s exactly what I mean.
59 00:11:15.770 ⇒ 00:11:19.450 Robert Tseng: But Josh Foam Street isn’t gonna know what they’re talking about.
60 00:11:19.450 ⇒ 00:11:25.029 Rosa Hart: Just like when you leave a doctor’s office and the nurse comes in, you’re like, okay, what did they really mean?
61 00:11:25.410 ⇒ 00:11:26.080 Robert Tseng: Yeah.
62 00:11:26.200 ⇒ 00:11:29.939 Robert Tseng: And I guess having been, I mean, you have a lot of affiliation, I guess.
63 00:11:30.400 ⇒ 00:11:45.860 Robert Tseng: education institutions, you’re kind of… I guess you have your own Spotify kind of network as well, and then you’re kind of through other health networks, like, what are you seeing in terms of, like, disseminating this information across these different channels? Like, what’s… what… what’s… what are people receptive to, or kind of where do you feel like the biggest
64 00:11:46.110 ⇒ 00:11:48.309 Robert Tseng: Impact is coming from.
65 00:11:49.170 ⇒ 00:12:01.289 Rosa Hart: I think there’s a lot of lack of trust around health information, and so building a brand presence that is authentic, that, people
66 00:12:01.290 ⇒ 00:12:20.479 Rosa Hart: well, believe is not fake is the best way. People don’t believe institutions as a rule now. They believe individuals that they feel like they can trust. I think people are a lot more forgiving about people making mistakes, as long as they feel like they can trust your intentions.
67 00:12:21.630 ⇒ 00:12:22.290 Robert Tseng: Yeah.
68 00:12:22.290 ⇒ 00:12:26.060 Rosa Hart: And don’t trust the intentions of a company or an instant.
69 00:12:26.060 ⇒ 00:12:26.770 Robert Tseng: I see.
70 00:12:27.220 ⇒ 00:12:30.579 Robert Tseng: Do you partner with companies? Like, for-profit companies?
71 00:12:30.850 ⇒ 00:12:31.970 Rosa Hart: I would, yeah.
72 00:12:32.200 ⇒ 00:12:32.900 Robert Tseng: Okay.
73 00:12:33.060 ⇒ 00:12:34.050 Robert Tseng: Interesting.
74 00:12:34.970 ⇒ 00:12:36.890 Rosa Hart: No, especially if it’s aligned.
75 00:12:36.980 ⇒ 00:12:37.830 Robert Tseng: Yeah.
76 00:12:37.830 ⇒ 00:12:38.850 Rosa Hart: goals.
77 00:12:39.570 ⇒ 00:12:40.510 Robert Tseng: Okay.
78 00:12:40.510 ⇒ 00:12:43.220 Rosa Hart: Like, my goals for the world, you know.
79 00:12:43.220 ⇒ 00:12:51.620 Robert Tseng: Sure. Yeah, no, I think that’s a really, really unique role, to be kind of translating Or, I guess.
80 00:12:52.020 ⇒ 00:12:57.140 Robert Tseng: You know, the experts, leading experts in this, in this, specialty, and being able to
81 00:12:57.350 ⇒ 00:13:02.289 Robert Tseng: Make it, kind of, like you said, in, like, a more common vernacular for people to understand.
82 00:13:02.710 ⇒ 00:13:10.720 Robert Tseng: Yeah, I mean, it seems like you’ve built… you’ve built, like, a pretty big platform, so I, you know, always interesting to connect with other entrepreneurial people who are…
83 00:13:10.870 ⇒ 00:13:18.849 Robert Tseng: I mean, yes, you’re in the content space, I’m more in the product space, but yeah, I think it’s good to get to meet people there.
84 00:13:19.050 ⇒ 00:13:35.440 Rosa Hart: Yeah, definitely. So, I mean, there’s some really great products out there that people need to know about. Like, there are innovation… innovative devices that can be life-changing for people, and that’s just the truth. I mean, a lot of places… a lot of things might say that, but every now and then, there’s one that actually is.
85 00:13:36.720 ⇒ 00:13:44.550 Robert Tseng: Okay, well, what, what’s a, what’s a, what’s a product that you’ve, you’re, that you’ve been paying attention to that maybe the everyday person wouldn’t,
86 00:13:45.150 ⇒ 00:13:46.859 Robert Tseng: I didn’t think much about.
87 00:13:46.860 ⇒ 00:14:01.369 Rosa Hart: in stroke world. Yeah. These vagus nerve stimulator devices you can turn off and on with a magnet that, there’s one called Vivistem, and when people have a stroke, you know, a lot of the times one side of their body doesn’t work.
88 00:14:01.530 ⇒ 00:14:02.010 Robert Tseng: Yeah.
89 00:14:02.010 ⇒ 00:14:10.429 Rosa Hart: So they can implant this vagus nerve stimulator and turn it on with physical therapy, and it can give them the use of their arm and sometimes their leg back.
90 00:14:10.760 ⇒ 00:14:11.490 Robert Tseng: Wow.
91 00:14:11.690 ⇒ 00:14:14.369 Rosa Hart: And then there’s this,
92 00:14:14.480 ⇒ 00:14:18.920 Rosa Hart: I don’t know if you’ve ever seen… have you ever seen a feeding tube that they put down someone’s nose into their.
93 00:14:18.920 ⇒ 00:14:19.600 Robert Tseng: Yeah.
94 00:14:19.790 ⇒ 00:14:27.080 Rosa Hart: So, they’ve made a similar stimulating-type device attached to the inside of that tube.
95 00:14:27.290 ⇒ 00:14:35.049 Rosa Hart: that sits, like, right over the pharynx. A lot of people have their swallowing affected after a stroke, and they’re no longer able to eat or drink.
96 00:14:36.030 ⇒ 00:14:42.239 Rosa Hart: How long would you go without eating or drinking before you lost strength and motivation?
97 00:14:44.100 ⇒ 00:14:45.760 Robert Tseng: Yeah, probably pretty quick, yeah.
98 00:14:45.760 ⇒ 00:14:50.089 Rosa Hart: Not very long, right? And there are ways to get it back.
99 00:14:50.120 ⇒ 00:14:51.440 Rosa Hart: But…
100 00:14:51.460 ⇒ 00:15:02.839 Rosa Hart: There’s a lot of… it takes a while, but they found that they could stimulate it with this, device that’s not more invasive than a normal feeding tube.
101 00:15:02.840 ⇒ 00:15:11.620 Rosa Hart: And turn it on during speech therapy while they’re still in the hospital, and after 3 days of treatment, they’re able to eat and drink again, which…
102 00:15:11.850 ⇒ 00:15:26.590 Rosa Hart: Functionally and safety-wise is great, because it can prevent them from getting aspiration pneumonia and things like that, but on the other hand, it can help them with their overall recovery, because they’re going to have strength, and they’re gonna have motivation and hope.
103 00:15:26.590 ⇒ 00:15:33.129 Rosa Hart: And not give up on life, because they’re like, I can’t even get a drink of water, why would I be motivated to do anything else?
104 00:15:34.030 ⇒ 00:15:37.280 Rosa Hart: And so I just see so much,
105 00:15:37.890 ⇒ 00:15:44.750 Rosa Hart: So much… so many people’s lives can be changed by these if the word gets out and it gets broadly available.
106 00:15:45.400 ⇒ 00:15:53.280 Robert Tseng: Wow. Yeah, no, I think this is… yeah, it’s become more close to home for me. My father had his first stroke earlier this year.
107 00:15:53.280 ⇒ 00:15:55.680 Rosa Hart: Oh, I’m so sorry to hear that, how is he?
108 00:15:55.680 ⇒ 00:16:00.500 Robert Tseng: It was a small one, and so it was, like, on the left side of his face, was kind of, like.
109 00:16:00.690 ⇒ 00:16:03.629 Robert Tseng: Kind of… Frozen for a while.
110 00:16:03.650 ⇒ 00:16:21.849 Robert Tseng: I think the biggest thing for him was that his eye couldn’t… he couldn’t move his, like, left eye or something. So he had an eye patch for, like, a little over 2 months, but with some rehab and, like, I guess some of the physical therapy, feels like most of it has come back, and he’s, you know, able to function somewhat normally again, so…
111 00:16:21.890 ⇒ 00:16:27.509 Robert Tseng: Yeah, I mean, you know, we worry about recurrence and whatnot, but yeah, I guess,
112 00:16:28.470 ⇒ 00:16:35.509 Robert Tseng: You don’t realize, kind of, how reliant you are on, like, kind of, the simple mechanics, biomechanics of…
113 00:16:35.650 ⇒ 00:16:52.430 Robert Tseng: your body until you lose it, and kind of see how discouraging that was. So, like, I think even him just not being able to use his eye for a couple months was very frustrating for him. I can only imagine if it’s more life-critical, like, you know, swallowing or something like that.
114 00:16:52.690 ⇒ 00:17:00.709 Rosa Hart: Well, yeah, my mom just had an eye injury last week, and it really set her back, and then she was getting headaches because her other eye was trying to overcompensate.
115 00:17:00.710 ⇒ 00:17:03.529 Robert Tseng: Right, the overcompensation, yeah, yeah.
116 00:17:04.069 ⇒ 00:17:10.400 Robert Tseng: Yeah, funny how that is, like, the strain that it puts on your body when one part doesn’t work, and, you know…
117 00:17:10.510 ⇒ 00:17:18.900 Robert Tseng: we’re always kind of shifting, kind of, the compensating one for this, and we fix that problem, something else comes up. Yeah, so…
118 00:17:18.900 ⇒ 00:17:24.809 Rosa Hart: Yeah, well, if you think the Stronger After Stroke podcast would encourage your dad, feel free to share it with him.
119 00:17:24.810 ⇒ 00:17:36.030 Robert Tseng: Yeah, yeah, I think, no, this is good, just to put a face to it. I appreciate… appreciate the… the chat, like, I’ll… yeah, I’ll probably send it to him. I think it’s something that’s top of mind for him now. Yeah.
120 00:17:36.030 ⇒ 00:17:43.859 Rosa Hart: And there’s, like, 40 episodes, so, I mean, there’s bound to be something that, will be relevant to him. I mean, that was the goal.
121 00:17:44.060 ⇒ 00:17:44.580 Robert Tseng: Yeah.
122 00:17:46.390 ⇒ 00:17:51.330 Robert Tseng: Yeah, I mean, I saw you saw Mark Cuban at health, too, so that’s also kind of a…
123 00:17:51.520 ⇒ 00:17:55.119 Robert Tseng: Fun, yeah, that’s a fun, fun post that you had, yeah.
124 00:17:55.120 ⇒ 00:18:00.099 Rosa Hart: Oh my god, yes. I’m never getting over that.
125 00:18:00.840 ⇒ 00:18:08.450 Robert Tseng: Well, yeah, I guess, this is just a quick intro call. I didn’t really have anything, to… to kind of… I…
126 00:18:08.620 ⇒ 00:18:16.420 Robert Tseng: I don’t know if there’s, like, an opportunity to collaborate or anything at this point in time, but, I think good to know, you know, top of mind.
127 00:18:16.530 ⇒ 00:18:22.619 Robert Tseng: Anything health content? Like, maybe you’ll be a person that I’d kind of be able to reach out to, and…
128 00:18:23.180 ⇒ 00:18:26.679 Robert Tseng: Get your two cents on, and yeah, appreciate it.
129 00:18:26.680 ⇒ 00:18:30.190 Rosa Hart: I would love that, yeah. And, are you going to Vive in LA?
130 00:18:30.570 ⇒ 00:18:38.179 Robert Tseng: I’m not. I think, I just went to this one that was, like, an AI health conference in San Diego, so, that was kind of…
131 00:18:38.440 ⇒ 00:18:39.730 Rosa Hart: Where did you go to?
132 00:18:41.200 ⇒ 00:18:46.640 Robert Tseng: No, I was… I was just there to meet with folks. I mean, we have a couple clients out in San Diego, so…
133 00:18:47.050 ⇒ 00:18:47.940 Robert Tseng: They’re done.
134 00:18:48.230 ⇒ 00:18:49.849 Rosa Hart: What was the name of the conference?
135 00:18:50.280 ⇒ 00:18:51.990 Robert Tseng: I think it’s just called AI Health.
136 00:18:52.400 ⇒ 00:18:54.159 Rosa Hart: Oh, I was at AI Med.
137 00:18:55.630 ⇒ 00:18:57.760 Robert Tseng: Okay, is that…
138 00:18:57.760 ⇒ 00:18:58.179 Rosa Hart: This…
139 00:18:58.840 ⇒ 00:19:03.940 Rosa Hart: there’s, like, 800 doctors there to talk about AI and medicines. I didn’t know if we were there at the same time.
140 00:19:03.940 ⇒ 00:19:07.120 Robert Tseng: Oh, okay. I don’t know. Yeah, maybe.
141 00:19:07.430 ⇒ 00:19:09.190 Robert Tseng: And this was… yeah.
142 00:19:09.900 ⇒ 00:19:12.100 Rosa Hart: Everybody’s talking about it, it doesn’t make it…
143 00:19:12.830 ⇒ 00:19:13.370 Robert Tseng: Yeah.
144 00:19:13.840 ⇒ 00:19:19.209 Rosa Hart: I’m in Louisville, Kentucky, so that was a long trek for me. Okay.
145 00:19:19.690 ⇒ 00:19:22.810 Robert Tseng: I live in New York, yeah, we work with, like, a…
146 00:19:23.500 ⇒ 00:19:25.359 Rosa Hart: Do you have that direct flight, though?
147 00:19:25.620 ⇒ 00:19:27.859 Robert Tseng: Yeah, we have a direct flight to San Diego.
148 00:19:27.860 ⇒ 00:19:30.180 Rosa Hart: I’m so jealous. I did not.
149 00:19:30.840 ⇒ 00:19:33.100 Robert Tseng: Where do you, where do you have to transfer from?
150 00:19:33.100 ⇒ 00:19:41.789 Rosa Hart: Louisville to Chicago to get there, and then, San Diego to Vegas to Louisville. I had to move my flights around.
151 00:19:41.790 ⇒ 00:19:45.709 Robert Tseng: I was thinking Vegas or Dallas or something, but okay, yeah, that makes sense.
152 00:19:46.170 ⇒ 00:19:50.120 Rosa Hart: Yeah, thankfully. Cool. Alright, well, it was good to talk to you, Robert. Thank you.
153 00:19:50.120 ⇒ 00:19:51.159 Robert Tseng: Good talking to you.
154 00:19:51.160 ⇒ 00:19:52.530 Rosa Hart: Okay, bye.