Meeting Title: Catalyst Attribution Stitching Issue Resolution Date: 2025-10-31 Meeting participants: Zoran Selinger, Henry Zhao
WEBVTT
1 00:01:47.850 ⇒ 00:01:50.050 Henry Zhao: Hello, Zoran, how are you doing?
2 00:01:50.050 ⇒ 00:01:51.090 Zoran Selinger: Hi, Henley.
3 00:01:51.620 ⇒ 00:01:52.950 Henry Zhao: You’ve come to save me.
4 00:01:54.570 ⇒ 00:02:00.100 Zoran Selinger: We’ll see. We’ll see. Have you been talking to… to Avaish at all today?
5 00:02:00.100 ⇒ 00:02:03.700 Henry Zhao: No. He doesn’t, talk to me much.
6 00:02:03.950 ⇒ 00:02:09.159 Zoran Selinger: He, he also, is working on, on Catalis.
7 00:02:09.350 ⇒ 00:02:12.180 Henry Zhao: Yeah, he’s taking over for me because…
8 00:02:12.730 ⇒ 00:02:16.480 Henry Zhao: I’m out for the rest of the day, so… I gotta finish moving.
9 00:02:18.720 ⇒ 00:02:23.200 Henry Zhao: But I just have a few things I need to just tie loose ends up with you before I, go.
10 00:02:24.030 ⇒ 00:02:28.100 Henry Zhao: So let me do that now… File, open…
11 00:02:28.690 ⇒ 00:02:33.820 Henry Zhao: So thank you for your time, I really need this, because otherwise I’m in deep trouble.
12 00:02:34.810 ⇒ 00:02:35.810 Zoran Selinger: What’s happening?
13 00:02:36.030 ⇒ 00:02:37.070 Henry Zhao: Okay.
14 00:02:37.260 ⇒ 00:02:40.460 Henry Zhao: So what did you guys talk about this morning? Sorry I missed the meeting.
15 00:02:40.700 ⇒ 00:02:54.279 Zoran Selinger: Yeah, so, we… we talked about, initially, like, our initial… initial conversation this morning was, that we are missing IDs to link what’s happening in…
16 00:02:54.810 ⇒ 00:02:58.549 Zoran Selinger: But we kind of… we figured that out using…
17 00:02:58.550 ⇒ 00:02:59.270 Henry Zhao: happened.
18 00:03:01.100 ⇒ 00:03:11.539 Zoran Selinger: So basically, we now, in the identify calls, we are sending both the Edge user ID and the Bask user ID.
19 00:03:11.890 ⇒ 00:03:15.080 Henry Zhao: Okay, so, can you just explain, like, why…
20 00:03:15.360 ⇒ 00:03:27.939 Henry Zhao: why on, like, whatever date it was, I think October 14th, it changed the user ID in webflow.pages and identifies from user ID to… from the Basque user ID to the segment ID.
21 00:03:29.930 ⇒ 00:03:31.120 Henry Zhao: Do you know why?
22 00:03:32.380 ⇒ 00:03:36.570 Zoran Selinger: Sorry, what, what table are we in?
23 00:03:36.920 ⇒ 00:03:40.420 Henry Zhao: Okay, so this is the Webflow table, so this comes from Segment, I believe.
24 00:03:41.810 ⇒ 00:03:45.660 Henry Zhao: So this is, I think, the main issue I’m trying to figure out.
25 00:03:46.380 ⇒ 00:03:53.960 Henry Zhao: Because whatever you’re doing in a ledger is fine, but I need to figure out why my segment changed, because segment is kind of my fallback, you know?
26 00:03:54.820 ⇒ 00:04:01.760 Zoran Selinger: Sure, sure. I mean, I also look at segment as a really key piece to this as well.
27 00:04:01.920 ⇒ 00:04:11.709 Henry Zhao: So my plan was for attribution stitching to join on user ID to Basque, but ever since the change, I can’t join this anymore because this user ID I can’t find anywhere in Basque.
28 00:04:12.680 ⇒ 00:04:15.090 Zoran Selinger: Yes, so that’s Edge user ID.
29 00:04:15.960 ⇒ 00:04:16.600 Henry Zhao: And…
30 00:04:16.630 ⇒ 00:04:19.039 Zoran Selinger: I can tell you exactly why this happened.
31 00:04:19.040 ⇒ 00:04:20.369 Henry Zhao: Okay, tell me, please.
32 00:04:20.370 ⇒ 00:04:23.469 Zoran Selinger: We did, we did change.
33 00:04:24.220 ⇒ 00:04:28.640 Zoran Selinger: a… a tag.
34 00:04:28.960 ⇒ 00:04:33.149 Henry Zhao: That’s doing the identify, segment identify call.
35 00:04:34.190 ⇒ 00:04:39.750 Zoran Selinger: on, both… session start?
36 00:04:40.610 ⇒ 00:04:45.780 Zoran Selinger: and the… the sign-up, right? The… the order.
37 00:04:46.700 ⇒ 00:04:53.660 Henry Zhao: That’s what makes me think that the MixPanel issue, because you said session start, that’s what makes me think the MixPanel issue is due to this edge layer stuff, though.
38 00:04:53.660 ⇒ 00:05:00.159 Zoran Selinger: that it just doesn’t correspond to the date. It’s possible,
39 00:05:00.160 ⇒ 00:05:01.670 Henry Zhao: It does correspond to the date, though.
40 00:05:02.380 ⇒ 00:05:03.120 Zoran Selinger: Oh.
41 00:05:03.670 ⇒ 00:05:04.640 Zoran Selinger: You’re happy?
42 00:05:05.090 ⇒ 00:05:08.229 Zoran Selinger: We’ve got a few… Oh, didn’t you say 11th?
43 00:05:09.400 ⇒ 00:05:13.450 Henry Zhao: Yeah, 11 starts dropping off, but the 14th is where it actually, like, fully drops off, you see?
44 00:05:15.300 ⇒ 00:05:23.849 Henry Zhao: 11th actually is a weekend, I think, so it looks like it’s part of the drop-off, but it’s actually just the weekend fluctuation, and then the 14th it actually drops off, you know?
45 00:05:24.400 ⇒ 00:05:28.750 Zoran Selinger: Yeah, so let me show you. Let me… I’ll share my screen quickly. Okay.
46 00:05:30.090 ⇒ 00:05:41.059 Zoran Selinger: Just so you… Know exactly what happened there. So we have this, identify here. So, initially.
47 00:05:41.960 ⇒ 00:05:47.450 Zoran Selinger: you are… you were getting the… the user ID from DBESC?
48 00:05:48.190 ⇒ 00:05:57.219 Zoran Selinger: in… in the… in the analytics identify call. So this is, whatever you put there is under user ID.
49 00:05:57.760 ⇒ 00:05:58.640 Zoran Selinger: Right?
50 00:05:58.840 ⇒ 00:06:04.239 Zoran Selinger: But then we implemented Edge, And I said the code was initially.
51 00:06:04.450 ⇒ 00:06:09.490 Zoran Selinger: after that was, if the Edge user ID is available, use that.
52 00:06:09.760 ⇒ 00:06:13.160 Zoran Selinger: Instead, of the Basque user ID.
53 00:06:14.240 ⇒ 00:06:15.520 Henry Zhao: That’s the issue.
54 00:06:15.520 ⇒ 00:06:15.840 Zoran Selinger: Yeah.
55 00:06:15.840 ⇒ 00:06:17.289 Henry Zhao: Cause now I have nothing to join on.
56 00:06:18.580 ⇒ 00:06:19.680 Zoran Selinger: So…
57 00:06:20.020 ⇒ 00:06:32.430 Zoran Selinger: what we did earlier today, and maybe we can check it right now, what we did earlier today is this. We are now putting
58 00:06:33.210 ⇒ 00:06:42.300 Zoran Selinger: we are doing this basically the same. We are using… edge, user ID, If it exists.
59 00:06:42.770 ⇒ 00:06:49.830 Zoran Selinger: And we’re falling back to the… to the Basque User ID, but as trades, we are sending both.
60 00:06:50.710 ⇒ 00:06:54.450 Henry Zhao: Okay, but we’ll miss this for the last 2 weeks, right? Last 3 weeks.
61 00:06:54.450 ⇒ 00:06:57.740 Zoran Selinger: It should be 2 weeks, I think, on the 14th.
62 00:06:57.740 ⇒ 00:06:59.770 Henry Zhao: And there’s no way to backfill or anything, right?
63 00:07:01.050 ⇒ 00:07:06.349 Zoran Selinger: Can we backfill? I don’t think we can backfill. No, no.
64 00:07:06.350 ⇒ 00:07:10.709 Henry Zhao: Or is there any way we can, like, get historical data to join what’s missing?
65 00:07:11.960 ⇒ 00:07:13.919 Zoran Selinger: What would we need to pull?
66 00:07:17.020 ⇒ 00:07:21.429 Henry Zhao: Can we restore the primary ID so that Mixpanel is back online, and then…
67 00:07:23.100 ⇒ 00:07:30.430 Zoran Selinger: Yes, yes, we can absolutely do… we can absolutely use, the…
68 00:07:30.920 ⇒ 00:07:40.850 Zoran Selinger: the Basque User ID as the primary and the only one, and we will have… we will still have Edge user ID as one of the trades. Let me just…
69 00:07:40.850 ⇒ 00:07:42.000 Henry Zhao: Yeah, a second.
70 00:07:42.000 ⇒ 00:07:46.540 Zoran Selinger: Confirm, we can do that. Let me just confirm,
71 00:07:46.770 ⇒ 00:07:54.910 Zoran Selinger: He, for example, in this version, yep.
72 00:07:56.960 ⇒ 00:08:02.489 Zoran Selinger: user ID… no, so we already had edge there. Let me just go further.
73 00:08:02.660 ⇒ 00:08:04.279 Zoran Selinger: In the past…
74 00:08:08.040 ⇒ 00:08:14.720 Zoran Selinger: Sign up, custom identify… so this was the original. This was the original, so you see the Basque…
75 00:08:15.230 ⇒ 00:08:16.730 Zoran Selinger: User ID was in there.
76 00:08:18.100 ⇒ 00:08:20.030 Zoran Selinger: So, I can do that again.
77 00:08:20.370 ⇒ 00:08:34.479 Henry Zhao: Please, yeah. I think let’s do that right now, so that… I think when I come back on Monday, we should see Mixpanel data rebound. I’m very certain, because I spent all week digging into this, I’ve covered every stone, every corner, I’m pretty sure this is what it is.
78 00:08:34.780 ⇒ 00:08:51.840 Zoran Selinger: Okay, can we, in the meantime, while I have you here, can you look into the identify tables and just confirm that the Edge user ID and Basque User ID are the… we have those columns in there now?
79 00:08:52.280 ⇒ 00:08:53.370 Henry Zhao: Let’s take a look.
80 00:08:53.580 ⇒ 00:08:54.370 Zoran Selinger: Yeah.
81 00:08:54.730 ⇒ 00:09:02.200 Henry Zhao: Alright, let’s take a look. Yeah, and I think this will solve literally every problem that I’m facing right now, because I think they are all related to the same thing.
82 00:09:02.730 ⇒ 00:09:04.470 Henry Zhao: Because… yeah.
83 00:09:05.260 ⇒ 00:09:13.030 Henry Zhao: Because if my join key is off, then, obviously… everything breaks, right, so… Alright, let’s do it.
84 00:09:13.680 ⇒ 00:09:21.460 Henry Zhao: Once I have this and identifies, we’ll miss two weeks of data, they’ll cry about it, but okay. We’ll have it afterwards, and we’ll be in a better spot.
85 00:09:22.800 ⇒ 00:09:28.590 Henry Zhao: Alright, Webflow… Identifies…
86 00:09:29.170 ⇒ 00:09:34.450 Henry Zhao: And this sucks, because I would have caught this earlier if I wasn’t so busy with Catalysts for the last 2 weeks, you know?
87 00:09:34.690 ⇒ 00:09:36.049 Zoran Selinger: Of course, I mean…
88 00:09:38.920 ⇒ 00:09:41.049 Henry Zhao: Should be the last column, right? Yep, edge user ID.
89 00:09:41.050 ⇒ 00:09:41.940 Zoran Selinger: Yes.
90 00:09:41.940 ⇒ 00:09:42.829 Henry Zhao: Oh, yes!
91 00:09:43.230 ⇒ 00:09:44.020 Zoran Selinger: So that’s yours.
92 00:09:44.020 ⇒ 00:09:44.540 Henry Zhao: tickets.
93 00:09:44.540 ⇒ 00:09:45.440 Zoran Selinger: You will now.
94 00:09:45.440 ⇒ 00:09:47.010 Henry Zhao: Whoa, whoa, whoa, let’s query it.
95 00:09:47.010 ⇒ 00:09:47.740 Zoran Selinger: All of them.
96 00:09:49.040 ⇒ 00:09:50.140 Henry Zhao: I’ll do this.
97 00:09:50.140 ⇒ 00:09:51.710 Zoran Selinger: like, S…
98 00:09:51.850 ⇒ 00:09:52.560 Henry Zhao: At the end.
99 00:09:54.260 ⇒ 00:09:55.750 Henry Zhao: One thing at a time…
100 00:09:55.970 ⇒ 00:09:56.730 Zoran Selinger: Yeah.
101 00:09:57.580 ⇒ 00:09:59.229 Henry Zhao: Alright, let’s take a look, please!
102 00:10:11.190 ⇒ 00:10:12.840 Zoran Selinger: Okay, got yourself a shot.
103 00:10:13.170 ⇒ 00:10:14.240 Zoran Selinger: That’s for you.
104 00:10:19.200 ⇒ 00:10:21.390 Henry Zhao: Edge user ID. A lot of them are null, though.
105 00:10:21.570 ⇒ 00:10:22.650 Henry Zhao: Here we go.
106 00:10:28.340 ⇒ 00:10:29.500 Henry Zhao: It was too damn big, anyway.
107 00:10:29.860 ⇒ 00:10:32.050 Zoran Selinger: Yeah, no, no, no, I mean…
108 00:10:32.170 ⇒ 00:10:34.730 Zoran Selinger: This will only… this will only be available…
109 00:10:35.650 ⇒ 00:10:37.430 Henry Zhao: I assume this should be the Basque ID again, right?
110 00:10:38.350 ⇒ 00:10:40.859 Zoran Selinger: Well, let me make the change.
111 00:10:42.260 ⇒ 00:10:44.650 Henry Zhao: Yeah, once you make the change, that should be the Basque ID again, right?
112 00:10:45.390 ⇒ 00:10:47.919 Zoran Selinger: Yes, exactly. Okay.
113 00:10:50.790 ⇒ 00:10:56.960 Zoran Selinger: And I still had to… have to figure out the catalyst with, with Avesh.
114 00:10:57.320 ⇒ 00:10:58.060 Zoran Selinger: But the.
115 00:10:58.060 ⇒ 00:11:03.829 Henry Zhao: It’ll be figured out once this is changed. Once this is changed, it’ll be figured out. It’ll be figured out once this is changed.
116 00:11:04.460 ⇒ 00:11:05.460 Zoran Selinger: Are you sure?
117 00:11:05.460 ⇒ 00:11:08.220 Henry Zhao: Yeah, because then we’ll have the Basque ID and we can join on the Basque ID.
118 00:11:09.550 ⇒ 00:11:14.789 Henry Zhao: That was the only issue. The only issue was, when we replaced it with the edge layer ID, now we have nothing to join on, you know?
119 00:11:19.310 ⇒ 00:11:21.069 Zoran Selinger: But you’re joining with what?
120 00:11:22.990 ⇒ 00:11:33.669 Henry Zhao: So we’re joining the… so the point was to take the user ID from the edge, to join it to your user ID in the edge layer raw data table, and it takes the BASC ID and then join it to the transactions.
121 00:11:33.670 ⇒ 00:11:40.249 Zoran Selinger: But there’s no BASC ID, in the… the edge… on the edge… in the edge table.
122 00:11:40.250 ⇒ 00:11:52.060 Henry Zhao: Okay, once you fix this, then we’ll have the edge layer ID and the BASC ID, which is user ID, and we’ll be able to join the edge layer ID to your edge layer data, and the BASC ID to the transactions tables.
123 00:11:55.280 ⇒ 00:11:59.020 Zoran Selinger: Let’s see, okay, so now we don’t need,
124 00:11:59.600 ⇒ 00:12:03.450 Zoran Selinger: primary user ID, we don’t need this part.
125 00:12:10.030 ⇒ 00:12:21.480 Zoran Selinger: primary, primary. Yeah, we don’t need this. And let’s just make sure that we have… VESCID string is here.
126 00:12:30.220 ⇒ 00:12:35.709 Zoran Selinger: Let me just check once again… oh, we also don’t need this.
127 00:12:39.190 ⇒ 00:12:42.730 Zoran Selinger: And traces, as they were before.
128 00:12:43.570 ⇒ 00:12:49.550 Zoran Selinger: if edge ID, I’m adding it to the user, if desk ID.
129 00:12:50.620 ⇒ 00:12:52.200 Zoran Selinger: Actually, no.
130 00:13:01.110 ⇒ 00:13:04.420 Zoran Selinger: Best KD, best KD… I hope the world.
131 00:13:26.870 ⇒ 00:13:29.920 Zoran Selinger: Then this… I’m just checking once again.
132 00:13:39.640 ⇒ 00:13:41.890 Zoran Selinger: If edge ID tree…
133 00:13:42.670 ⇒ 00:13:54.380 Zoran Selinger: Edge user ID, that’s okay. And obviously, we will have the edge user ID, and, and busk user… I mean, edge user ID only for
134 00:13:54.830 ⇒ 00:14:01.230 Zoran Selinger: For these sessions, we, So…
135 00:14:02.490 ⇒ 00:14:05.820 Zoran Selinger: Yeah, only for new sessions, you’ll see this basket.
136 00:14:05.820 ⇒ 00:14:06.200 Henry Zhao: Okay.
137 00:14:06.540 ⇒ 00:14:13.010 Zoran Selinger: The type of analytics identifies string, mask ID and traits.
138 00:14:13.540 ⇒ 00:14:19.920 Zoran Selinger: And traits will contain both the edges ready and vacuums ready. Okay.
139 00:14:20.160 ⇒ 00:14:22.589 Zoran Selinger: So that should be okay.
140 00:14:23.020 ⇒ 00:14:25.129 Zoran Selinger: Let me just go into the preview mode.
141 00:14:25.260 ⇒ 00:14:27.150 Zoran Selinger: Because going into the pre-bought check.
142 00:14:27.150 ⇒ 00:14:33.340 Henry Zhao: Yeah, and then before we end this call, we also make sure that the session starts goes back, because we need Mixpanel back online.
143 00:14:37.480 ⇒ 00:14:41.789 Zoran Selinger: So that identify call did not exist.
144 00:14:41.960 ⇒ 00:14:43.659 Zoran Selinger: So that’s new.
145 00:14:43.890 ⇒ 00:14:46.360 Zoran Selinger: Let me, let me confirm that as well.
146 00:14:46.550 ⇒ 00:14:52.749 Henry Zhao: Yeah. Basically, whatever we do with session start, I think that’s what’s causing Mixpanel to… Have that drop off.
147 00:14:54.130 ⇒ 00:14:55.120 Zoran Selinger: Let’s see…
148 00:14:58.370 ⇒ 00:15:01.889 Zoran Selinger: You see, we did not have an identify call.
149 00:15:01.890 ⇒ 00:15:03.259 Henry Zhao: I’m not seeing your screen, by the way.
150 00:15:03.570 ⇒ 00:15:04.600 Zoran Selinger: Oh, sorry.
151 00:15:05.690 ⇒ 00:15:10.859 Zoran Selinger: So before, we did not have identify call on session start at all.
152 00:15:14.140 ⇒ 00:15:14.930 Henry Zhao: Okay.
153 00:15:14.930 ⇒ 00:15:29.010 Zoran Selinger: So, now, if you… If you need things to get back to normal, then I should… pause.
154 00:15:33.550 ⇒ 00:15:38.349 Zoran Selinger: So, we have this edge identify on session start.
155 00:15:39.150 ⇒ 00:15:40.920 Zoran Selinger: We can remove this.
156 00:15:41.980 ⇒ 00:15:46.740 Zoran Selinger: If you think that’s what’s… what’s interfering, basically.
157 00:15:48.240 ⇒ 00:15:53.490 Henry Zhao: What’s interfering is, I believe, that Mixpanel is confused how to
158 00:15:53.610 ⇒ 00:15:56.819 Henry Zhao: patch the user ID now. That’s why the funnel drops off.
159 00:15:58.570 ⇒ 00:16:07.179 Henry Zhao: So, I don’t think we need to pause it, but I need to understand why Mixpanel’s funnel is breaking down just because we’re sending it a new user ID.
160 00:16:08.450 ⇒ 00:16:13.329 Zoran Selinger: Let me… you know what I’ll do? I’ll… I’ll just pause that tag, because…
161 00:16:13.720 ⇒ 00:16:14.170 Henry Zhao: Okay.
162 00:16:14.170 ⇒ 00:16:18.230 Zoran Selinger: Really, the most important thing is what’s happening… what’s happening on the sign-up.
163 00:16:19.370 ⇒ 00:16:24.610 Zoran Selinger: And on the sign-up, we are now still going to give you the BASC ID.
164 00:16:24.610 ⇒ 00:16:25.160 Henry Zhao: Okay.
165 00:16:25.160 ⇒ 00:16:31.100 Zoran Selinger: the identify call, and the traits will contain both the Bask ID and edge user ID.
166 00:16:31.750 ⇒ 00:16:43.799 Henry Zhao: Okay, let’s pause it then, just so that Monday we can see if the day rebounds. We won’t know till Tuesday, probably, because for a funnel, obviously, you need the data to rebound, and then the conversion window to exist.
167 00:16:44.080 ⇒ 00:16:47.090 Henry Zhao: So, I will make sure the client knows that.
168 00:16:48.390 ⇒ 00:16:50.650 Zoran Selinger: Okay, so, are you also…
169 00:16:50.650 ⇒ 00:16:51.090 Henry Zhao: No.
170 00:16:51.090 ⇒ 00:16:54.630 Zoran Selinger: Update them on the… on the catalyst work.
171 00:16:56.410 ⇒ 00:16:58.959 Henry Zhao: It’s gonna be delayed now, because…
172 00:16:59.100 ⇒ 00:17:02.949 Henry Zhao: They’re gonna not be happy about that. It’s gonna be delayed now, but…
173 00:17:02.950 ⇒ 00:17:09.549 Zoran Selinger: I mean, listen, they… what you can reference, Henrik, is, is…
174 00:17:09.950 ⇒ 00:17:13.269 Zoran Selinger: The logic change that they did earlier today.
175 00:17:13.270 ⇒ 00:17:13.839 Henry Zhao: Yeah.
176 00:17:13.849 ⇒ 00:17:24.229 Zoran Selinger: That’s delaying us, okay? We are… we now make additional changes, because they literally changed logic from yesterday to today.
177 00:17:24.540 ⇒ 00:17:30.830 Henry Zhao: Okay, but now you guys see that I’m not lying, right? Like, I literally was saying in stand-ups that this is why it took so long, they keep changing the logic.
178 00:17:31.470 ⇒ 00:17:33.529 Zoran Selinger: Of course! No, no, I mean…
179 00:17:33.530 ⇒ 00:17:35.210 Henry Zhao: very clear in the chat, I was like.
180 00:17:35.210 ⇒ 00:17:37.400 Zoran Selinger: Did someone not, not believe you?
181 00:17:38.230 ⇒ 00:17:39.659 Henry Zhao: No, they believe me, but like…
182 00:17:40.480 ⇒ 00:17:45.270 Henry Zhao: Awash did, like, 11 code changes yesterday. You can see all the push requests, right?
183 00:17:45.270 ⇒ 00:17:45.590 Zoran Selinger: Yeah.
184 00:17:45.590 ⇒ 00:17:57.100 Henry Zhao: Because they changed the logic again! I was like, why did we go back on this? They were like, they changed the logic again. And I made it very clear in the chats, I was like, did they change the logic again so that Robert and Utsam can see that it’s… it’s not my fault, like, we’re, like…
185 00:17:57.400 ⇒ 00:18:05.810 Zoran Selinger: I made this point in the stand-up today, and Robert took a note that they, again, changed the logic.
186 00:18:05.810 ⇒ 00:18:11.240 Henry Zhao: Okay, thank you. Because I don’t want to get in trouble for the clients, like, messing with us.
187 00:18:11.770 ⇒ 00:18:17.350 Zoran Selinger: No, no, no. So they, again, changed the logic, and they made it really clear that they want us
188 00:18:17.850 ⇒ 00:18:28.510 Zoran Selinger: to make that change today, but I… I never promised anything, so I just want to make that point. So feel… just…
189 00:18:28.580 ⇒ 00:18:42.610 Zoran Selinger: update them, say, okay, there’s been a logic change today again, we just made, additional tweaks in GTM that will, that will help us with, identifiers and…
190 00:18:42.770 ⇒ 00:18:50.910 Zoran Selinger: let me submit this, and I don’t know if you can…
191 00:18:52.580 ⇒ 00:19:05.620 Zoran Selinger: I don’t know how… what’s the volume of orders that they get? Actually, no, we should see identified calls immediately, right? Almost immediately. If we can stay for another 5 minutes just to confirm…
192 00:19:05.620 ⇒ 00:19:06.170 Henry Zhao: Of course.
193 00:19:06.370 ⇒ 00:19:07.960 Henry Zhao: Yeah, yeah. I would like to.
194 00:19:08.260 ⇒ 00:19:10.130 Henry Zhao: I’d like to, because I want to resolve this.
195 00:19:14.090 ⇒ 00:19:16.759 Henry Zhao: Identify calls in where, in segment or Mixpanel?
196 00:19:18.420 ⇒ 00:19:27.330 Zoran Selinger: So this is directly… this is directly, impacting segment. I don’t know where mixed panel is in this.
197 00:19:27.330 ⇒ 00:19:29.639 Henry Zhao: Yeah, because I think Mixpanel gets it from segment.
198 00:19:29.640 ⇒ 00:19:30.809 Zoran Selinger: Yeah, yeah, okay.
199 00:19:35.540 ⇒ 00:19:36.780 Henry Zhao: So let’s take a look.
200 00:19:37.350 ⇒ 00:19:41.070 Henry Zhao: Together… Alright.
201 00:19:43.540 ⇒ 00:19:53.910 Zoran Selinger: So, I just published it, so let’s first confirm that, yeah, that the new… new data.
202 00:19:54.050 ⇒ 00:19:56.230 Zoran Selinger: is streaming into…
203 00:20:02.570 ⇒ 00:20:03.730 Zoran Selinger: Okay…
204 00:20:09.310 ⇒ 00:20:14.809 Zoran Selinger: Yeah, so that identify call… Has to happen in…
205 00:20:19.820 ⇒ 00:20:24.120 Henry Zhao: Here, okay, we have Edgel user ID, Basque User ID.
206 00:20:33.020 ⇒ 00:20:34.949 Zoran Selinger: Is that real time that you’re looking at right now?
207 00:20:34.950 ⇒ 00:20:36.160 Henry Zhao: Yeah, it’s real time.
208 00:20:36.160 ⇒ 00:20:45.089 Zoran Selinger: Oh, excellent. Those are all identical. No, no, some of them. Okay, cool.
209 00:20:45.390 ⇒ 00:20:49.529 Zoran Selinger: identify… So I just published it,
210 00:20:49.530 ⇒ 00:20:50.190 Henry Zhao: Right?
211 00:20:51.020 ⇒ 00:20:59.330 Zoran Selinger: So, the change that I’ve made right now, Henry, is a change that is going to impact
212 00:20:59.900 ⇒ 00:21:09.330 Zoran Selinger: All the, basically, we will not have session start Sessions don’t identify goals anymore.
213 00:21:09.990 ⇒ 00:21:16.690 Zoran Selinger: That’s not gonna happen now, as it was before. We are only gonna have identified calls on the
214 00:21:16.980 ⇒ 00:21:18.350 Zoran Selinger: on the bus corridor.
215 00:21:18.700 ⇒ 00:21:20.190 Henry Zhao: Okay, perfect.
216 00:21:23.560 ⇒ 00:21:31.429 Henry Zhao: So Monday, I’ll be able to see the data. So glad we did this today, so that we have two days of data I can look at on Monday. But Monday, I’m gonna look at if the data is back to normal.
217 00:21:33.560 ⇒ 00:21:40.849 Zoran Selinger: Will you be able to do the update, later today? I mean, you are moving, right?
218 00:21:41.040 ⇒ 00:21:46.269 Henry Zhao: Yeah, so I’m probably just gonna huddle Robert when I get a chance, just make sure he’s on track.
219 00:21:46.270 ⇒ 00:21:47.549 Zoran Selinger: He understands.
220 00:21:47.550 ⇒ 00:21:49.850 Henry Zhao: I don’t think we have any more meetings today on…
221 00:21:51.270 ⇒ 00:21:53.500 Henry Zhao: Like, grooming or anything, right? Yeah, so…
222 00:21:55.630 ⇒ 00:21:58.310 Zoran Selinger: Okay, let me see… Avaesh…
223 00:21:59.380 ⇒ 00:22:07.530 Zoran Selinger: So you think… so Avaesh is working on… on this. You think it’s… we shouldn’t until we see…
224 00:22:07.840 ⇒ 00:22:10.670 Zoran Selinger: What happens with this new old setup?
225 00:22:11.800 ⇒ 00:22:15.089 Henry Zhao: No, he can do it now, he can join now back on Bax user ID.
226 00:22:15.840 ⇒ 00:22:25.889 Henry Zhao: You can just tell him that you’ve made the reverse change, and that’s what we were originally planning on, is to join on the Basque User ID. So anything he has on, like, order update, order completed, like, he can join on that user ID now.
227 00:22:26.450 ⇒ 00:22:36.570 Zoran Selinger: So let, let me, let me, let me do this. So they… we don’t need touchpoints now for Catalysts.
228 00:22:37.790 ⇒ 00:22:43.800 Zoran Selinger: So today’s change… Listen to this. Today’s change of the logic made it
229 00:22:44.010 ⇒ 00:22:46.300 Zoran Selinger: I think made it simpler for us.
230 00:22:46.680 ⇒ 00:22:47.100 Henry Zhao: Yeah.
231 00:22:47.100 ⇒ 00:22:57.389 Zoran Selinger: the… there are two criterias. One, first-time customer, that stays the same. Second criteria is it has to be
232 00:22:57.570 ⇒ 00:23:13.920 Zoran Selinger: either their intake, which is offer, slash, A, dash, and then whatever it is. It has the pattern and the URL. The second, and I wrote that to you, the second criteria is
233 00:23:14.110 ⇒ 00:23:24.209 Zoran Selinger: It’s either offer slash a dash, or intake URL has the partner, the underscore intake URL parameter.
234 00:23:25.840 ⇒ 00:23:27.230 Zoran Selinger: That is it.
235 00:23:28.240 ⇒ 00:23:28.800 Henry Zhao: Yeah.
236 00:23:28.800 ⇒ 00:23:30.980 Zoran Selinger: We only want to credit that to them.
237 00:23:31.590 ⇒ 00:23:36.570 Zoran Selinger: That is maybe available in the order… order summary table.
238 00:23:37.540 ⇒ 00:23:38.380 Zoran Selinger: Maybe all of that.
239 00:23:38.380 ⇒ 00:23:39.050 Henry Zhao: Available.
240 00:23:39.050 ⇒ 00:23:40.310 Zoran Selinger: Already in one table.
241 00:23:41.720 ⇒ 00:23:43.969 Henry Zhao: We just needed to have the join key, that’s it.
242 00:23:44.100 ⇒ 00:23:48.930 Zoran Selinger: But we don’t… if it’s the same table, we’re not joining anything, that’s what I’m saying.
243 00:23:49.140 ⇒ 00:23:50.700 Zoran Selinger: If…
244 00:23:50.960 ⇒ 00:24:05.309 Zoran Selinger: we can identify… because it’s literally just in all the rows, you have first order or not, and you… we have some URL parameters in there, I’m hoping. And Aveesh said,
245 00:24:05.310 ⇒ 00:24:10.999 Henry Zhao: No, but we just need it all touched. We needed it all touched, so that’s why we needed either the segment table or the edge layer table.
246 00:24:11.430 ⇒ 00:24:12.730 Zoran Selinger: So we need to join it.
247 00:24:12.730 ⇒ 00:24:15.150 Henry Zhao: to find any touch that was Catalyst.
248 00:24:16.340 ⇒ 00:24:19.530 Henry Zhao: not just last UTM, which is what we have in order summary.
249 00:24:20.060 ⇒ 00:24:21.200 Henry Zhao: And fact transactions.
250 00:24:21.200 ⇒ 00:24:26.270 Zoran Selinger: But I’m telling you, the change that happened today is different.
251 00:24:27.210 ⇒ 00:24:33.169 Zoran Selinger: We are not gonna credit Any touchpoint in the last 14 days.
252 00:24:33.960 ⇒ 00:24:35.859 Zoran Selinger: This is what changed today.
253 00:24:37.460 ⇒ 00:24:41.519 Zoran Selinger: We switched to a new logic, which means it has
254 00:24:43.240 ⇒ 00:24:46.379 Zoran Selinger: It has to be catalyst intake.
255 00:24:48.280 ⇒ 00:24:49.500 Zoran Selinger: Do you understand?
256 00:24:49.500 ⇒ 00:24:55.049 Henry Zhao: Okay, then you can talk to Wish about that. I don’t know about the logic, yeah, so yeah, you can talk to Aish about that, because you know about it.
257 00:24:55.050 ⇒ 00:25:03.079 Zoran Selinger: Okay, okay. But I still need this change today because of my stitching for attribution. So I just published it, so let’s see, let’s see what happens. You’re right, you’re right.
258 00:25:03.080 ⇒ 00:25:19.219 Henry Zhao: Alright, it’s two separate issues. Catalyst, you can deal with awash, because it’s the new logic. Attribution stitching, I have what I need. Mixed panel, I have what I need, because you reverted… oh, wait, MixPanel, do we have what I need? Oh, yes, because you took off the identify calls and session started, so hopefully on Monday, it comes back to normal. Okay.
259 00:25:20.490 ⇒ 00:25:22.930 Henry Zhao: So that’s that. And then…
260 00:25:23.420 ⇒ 00:25:29.510 Henry Zhao: organic search should be back to normal as well, because attribution fixed. Okay, so my stuff is good.
261 00:25:29.780 ⇒ 00:25:32.040 Henry Zhao: Oasis stuff, you can talk to him, because.
262 00:25:32.040 ⇒ 00:25:36.049 Zoran Selinger: Yeah, I’ll try. It’s very late, where he is, right?
263 00:25:36.290 ⇒ 00:25:41.090 Henry Zhao: Yeah, and for me, it’s very early, like, it’s still morning for me.
264 00:25:41.090 ⇒ 00:25:44.480 Zoran Selinger: Oh, yeah, okay, cool. Actually, where are you based?
265 00:25:44.930 ⇒ 00:25:47.679 Henry Zhao: Arizona, so it’s 10.25 AM.
266 00:25:47.680 ⇒ 00:25:53.609 Zoran Selinger: Yeah, okay, cool, cool. Well, good luck with the moving.
267 00:25:53.610 ⇒ 00:25:54.230 Henry Zhao: Thank you.
268 00:25:54.230 ⇒ 00:25:58.249 Zoran Selinger: I’m hoping you like the new place.
269 00:25:58.250 ⇒ 00:26:05.789 Henry Zhao: Yeah, thank you. Yeah, this week I broke up with my girlfriend, I’m moving, I had this catalyst stuff, like, I don’t need my heart rate any higher.
270 00:26:05.790 ⇒ 00:26:06.810 Zoran Selinger: Oh, damn.
271 00:26:08.120 ⇒ 00:26:10.389 Zoran Selinger: And I fell and got injured.
272 00:26:10.390 ⇒ 00:26:14.820 Henry Zhao: fell and got injured, so it’s like, everything is going wrong in two weeks. So, like…
273 00:26:14.860 ⇒ 00:26:16.320 Zoran Selinger: It’ll pass, it’ll pass.
274 00:26:16.320 ⇒ 00:26:19.409 Henry Zhao: It’ll pass, yeah, it’s already passing. Like, yesterday was a really good day.
275 00:26:19.600 ⇒ 00:26:23.950 Zoran Selinger: Cool, cool. Okay, let me know if I can do anything for you.
276 00:26:23.950 ⇒ 00:26:25.110 Henry Zhao: Appreciate it. Thanks, LaRon.
277 00:26:25.110 ⇒ 00:26:26.120 Zoran Selinger: Bye. Bye.