Meeting Title: Zoom Meeting Date: 2025-10-20 Meeting participants: Hannah Wang, Mustafa Raja
WEBVTT
1 00:00:14.140 ⇒ 00:00:15.270 Mustafa Raja: Yay.
2 00:00:15.750 ⇒ 00:00:17.049 Hannah Wang: Hi, how’s it going?
3 00:00:17.720 ⇒ 00:00:20.040 Mustafa Raja: Yeah, I’m doing good, how are you? How’s your day doing?
4 00:00:20.890 ⇒ 00:00:24.820 Hannah Wang: Pretty good. I’m in New York right now.
5 00:00:24.820 ⇒ 00:00:25.340 Mustafa Raja: Mmm.
6 00:00:25.340 ⇒ 00:00:29.989 Hannah Wang: So, I’m in person with Robert, and that’s… that’s always fun.
7 00:00:30.600 ⇒ 00:00:36.149 Hannah Wang: He’s in the… he’s in the room with me, so if I’m quiet, that’s why.
8 00:00:37.140 ⇒ 00:00:41.930 Hannah Wang: But, okay, let me pull up the questions real quick.
9 00:00:42.850 ⇒ 00:00:43.370 Mustafa Raja: Okay.
10 00:00:53.340 ⇒ 00:00:54.180 Hannah Wang: Okay.
11 00:00:55.990 ⇒ 00:01:02.139 Hannah Wang: So this is for default, okay, so it’ll be.
12 00:01:02.140 ⇒ 00:01:02.460 Mustafa Raja: Yes.
13 00:01:02.460 ⇒ 00:01:15.759 Hannah Wang: like all the other case studies that we’ve done before. So, I’m just going to start asking you a bunch of questions. So, number one, what is, like, what is this project, basically?
14 00:01:16.090 ⇒ 00:01:18.070 Hannah Wang: High-level overview.
15 00:01:18.070 ⇒ 00:01:23.660 Mustafa Raja: By this project, we only mean this browser-based component, right?
16 00:01:25.060 ⇒ 00:01:26.290 Hannah Wang: Yes, yep.
17 00:01:26.290 ⇒ 00:01:45.830 Mustafa Raja: Okay, so, so the, so the problem was, the default sales team, what their product really is, they have, they have a form, and whenever someone fills up that form, their, their product,
18 00:01:45.880 ⇒ 00:01:54.149 Mustafa Raja: Assigns that, lead to the respective salesperson, to the best salesperson, in the team.
19 00:01:54.270 ⇒ 00:01:56.299 Mustafa Raja: Most appropriate salesperson.
20 00:01:56.540 ⇒ 00:02:01.450 Mustafa Raja: So that is their product. Now, to get the…
21 00:02:02.040 ⇒ 00:02:15.480 Mustafa Raja: sort of, leads, for them. What they wanted to see is, the, current tools the leads are using.
22 00:02:16.190 ⇒ 00:02:26.760 Mustafa Raja: And that is why we, created this, product. What happens is we go onto the,
23 00:02:26.760 ⇒ 00:02:36.610 Mustafa Raja: client’s website. Pull up their form, fill it up, and see whichever tools that matter to us are they using.
24 00:02:38.360 ⇒ 00:02:38.899 Hannah Wang: Got it.
25 00:02:38.900 ⇒ 00:02:40.999 Mustafa Raja: For the sales team to pitch.
26 00:02:41.110 ⇒ 00:02:42.310 Mustafa Raja: their product.
27 00:02:43.220 ⇒ 00:02:53.240 Hannah Wang: Okay, is this the same, like, default? It’s, like, default.com, that… the automation inbound company, right? Yeah. That’s our client? It’s that… it’s that company, yeah.
28 00:02:53.750 ⇒ 00:02:55.040 Hannah Wang: Okay, and they…
29 00:02:55.040 ⇒ 00:02:59.180 Mustafa Raja: I think Ryan… Ryan joined their competition or something?
30 00:02:59.180 ⇒ 00:03:00.339 Hannah Wang: Yeah, okay.
31 00:03:00.950 ⇒ 00:03:04.390 Hannah Wang: Okay, so to summarize…
32 00:03:04.960 ⇒ 00:03:10.249 Hannah Wang: like, this is the Agentic browser, right? I don’t know what Agentic really means, but… okay.
33 00:03:12.170 ⇒ 00:03:28.819 Mustafa Raja: Agentic, it’s in a sense that no two websites are going to be the same. So we need to make decisions based on their structure. So that is where the agents come in. They analyze how it’s structured, and where we need to go, how we need to move ahead.
34 00:03:28.940 ⇒ 00:03:31.519 Hannah Wang: To get to our target, which is the forms.
35 00:03:32.140 ⇒ 00:03:32.789 Hannah Wang: Got it.
36 00:03:33.070 ⇒ 00:03:37.260 Hannah Wang: Okay, and how long, like, what was the project duration?
37 00:03:37.260 ⇒ 00:03:43.020 Mustafa Raja: How long did it take? I think it took about… from 2 to 3 weeks.
38 00:03:43.230 ⇒ 00:03:51.369 Mustafa Raja: Okay. It was an iterative, iterative solution. We had one version, then another one, then another one. It was like that.
39 00:03:52.060 ⇒ 00:03:58.229 Hannah Wang: Okay, and then I’m assuming you were the lead engineer, and then who… who’s the PM for default?
40 00:03:58.520 ⇒ 00:04:02.940 Mustafa Raja: At that time, it was me and Utumai Fin.
41 00:04:03.790 ⇒ 00:04:09.940 Mustafa Raja: I’m not sure, because it was… it was, I guess, a month, or a month and a half ago.
42 00:04:11.170 ⇒ 00:04:12.670 Hannah Wang: Sorry, who… who?
43 00:04:12.940 ⇒ 00:04:13.690 Mustafa Raja: Bottom.
44 00:04:13.890 ⇒ 00:04:15.129 Hannah Wang: Oh, Utum, okay.
45 00:04:15.130 ⇒ 00:04:15.690 Mustafa Raja: Okay.
46 00:04:15.690 ⇒ 00:04:21.219 Hannah Wang: Cool. Okay, so the next section is, like, the context, so,
47 00:04:22.390 ⇒ 00:04:28.710 Hannah Wang: like, was there any previous effort to solve the issue that we were trying to solve? Okay.
48 00:04:28.710 ⇒ 00:04:33.490 Mustafa Raja: Yes. So, initially, initially, so,
49 00:04:34.090 ⇒ 00:04:48.850 Mustafa Raja: So we were… we are working, we were working with default for some, company enrichments, in Clay. And what we did try is using Clay… ClayAgent. I can share, can I share my screen?
50 00:04:48.850 ⇒ 00:04:50.480 Hannah Wang: Yes. Yes, please.
51 00:04:50.850 ⇒ 00:04:51.770 Mustafa Raja: Okay.
52 00:04:52.630 ⇒ 00:04:54.360 Mustafa Raja: Let me pull that up.
53 00:04:56.350 ⇒ 00:04:59.699 Mustafa Raja: Click Navigation.
54 00:05:01.450 ⇒ 00:05:02.310 Mustafa Raja: vacation.
55 00:05:05.410 ⇒ 00:05:06.100 Mustafa Raja: Okay.
56 00:05:06.660 ⇒ 00:05:07.420 Mustafa Raja: Okay.
57 00:05:07.430 ⇒ 00:05:12.929 Mustafa Raja: So this is something very similar to, what we have,
58 00:05:12.930 ⇒ 00:05:27.790 Mustafa Raja: in, what we have built with browser-based. But, so, we were already using Clay, and we, we, we aimed for using this ClayGen Navigator, component, this, that Clay
59 00:05:28.410 ⇒ 00:05:37.159 Mustafa Raja: To get all of the tools, that a website is using in, in there. But, this, this failed
60 00:05:37.530 ⇒ 00:05:47.259 Mustafa Raja: Very bad. This was, this, this, this never gave us the ideal, or anything close to ideal output.
61 00:05:47.450 ⇒ 00:06:04.900 Mustafa Raja: It was able to navigate between pages, but wasn’t good at all. So, for the first week, we created variations of this, but, couldn’t get there. So that is when we decided to, browser-based.
62 00:06:06.340 ⇒ 00:06:07.540 Hannah Wang: Great stage head.
63 00:06:08.500 ⇒ 00:06:09.090 Hannah Wang: Okay.
64 00:06:09.090 ⇒ 00:06:09.550 Mustafa Raja: Sweet.
65 00:06:11.740 ⇒ 00:06:13.790 Mustafa Raja: Okay, so… This is the browser base.
66 00:06:16.150 ⇒ 00:06:22.120 Hannah Wang: I don’t see the screen that… are you still on Chrome, or are you sharing something else?
67 00:06:23.740 ⇒ 00:06:27.619 Mustafa Raja: Yes, but it’s not loading up, so we can…
68 00:06:27.620 ⇒ 00:06:28.330 Hannah Wang: Oh, okay.
69 00:06:29.620 ⇒ 00:06:30.160 Mustafa Raja: Okay.
70 00:06:31.240 ⇒ 00:06:39.270 Mustafa Raja: So, BrowserBase has a component stagehand that, that is what allows agentic behavior, in browser base.
71 00:06:39.480 ⇒ 00:06:41.100 Mustafa Raja: That’s what I was trying to show.
72 00:06:41.250 ⇒ 00:06:41.930 Hannah Wang: Okay.
73 00:06:43.440 ⇒ 00:06:54.740 Hannah Wang: Okay, cool. They kind of… let me look at the other questions, sorry, so…
74 00:06:55.090 ⇒ 00:06:56.880 Hannah Wang: Going back a bit, like.
75 00:06:57.120 ⇒ 00:07:04.210 Hannah Wang: what’s the point of trying to get all the tools that a lead uses? Like, what was Default’s goal with this?
76 00:07:04.720 ⇒ 00:07:06.850 Hannah Wang: project, I guess.
77 00:07:08.580 ⇒ 00:07:13.930 Mustafa Raja: Hmm, I think, so, I,
78 00:07:14.080 ⇒ 00:07:25.209 Mustafa Raja: Hmm, so part of it is to tell their clients that they are using multiple products to eliminate the same problem, which.
79 00:07:25.210 ⇒ 00:07:25.580 Hannah Wang: B.
80 00:07:25.580 ⇒ 00:07:31.869 Mustafa Raja: product can do it without adding too much, influx of tools.
81 00:07:31.900 ⇒ 00:07:46.840 Mustafa Raja: Right? I see. So if they, if they choose their product, they eliminate, two or three, tools that they are already using. So it simplifies. I believe that was one of the, one of the reasons why they wanted
82 00:07:47.040 ⇒ 00:07:52.470 Mustafa Raja: To see what, what tools currently their clients or potential clients are using.
83 00:07:53.760 ⇒ 00:07:59.290 Hannah Wang: Got it, okay. So it’s more of, like, a selling point, like, oh, you can get rid of these…
84 00:07:59.450 ⇒ 00:08:04.069 Hannah Wang: Three tools by using our product, basically, is what they’re trying to do.
85 00:08:04.070 ⇒ 00:08:05.030 Mustafa Raja: Yes, yes.
86 00:08:05.400 ⇒ 00:08:06.090 Hannah Wang: Okay.
87 00:08:06.440 ⇒ 00:08:11.620 Hannah Wang: And then… So, the clay…
88 00:08:12.170 ⇒ 00:08:15.119 Hannah Wang: the… I forgot what the clay tool was called, but that…
89 00:08:15.330 ⇒ 00:08:26.220 Hannah Wang: was the previous effort. Was there any other thing that was used to try to scrape all the tools from websites, or was that kind of the first iteration?
90 00:08:27.200 ⇒ 00:08:27.710 Hannah Wang: Using.
91 00:08:27.710 ⇒ 00:08:35.649 Mustafa Raja: Exactly. Okay, so, I think, we might have tried,
92 00:08:35.760 ⇒ 00:08:44.010 Mustafa Raja: Appify also, because Appify does have, web scraping, with agents, but that also didn’t work.
93 00:08:44.179 ⇒ 00:08:44.909 Hannah Wang: Okay.
94 00:08:45.729 ⇒ 00:08:51.759 Hannah Wang: Okay, and then I’m assuming, like, before using, like, a third-party software, like.
95 00:08:52.319 ⇒ 00:08:57.889 Hannah Wang: in order to get all the tools, I guess, manually was kind of…
96 00:08:58.159 ⇒ 00:09:04.519 Hannah Wang: an option, but obviously you don’t want to do that manually, right? Like, scraping through the pages and stuff like that.
97 00:09:05.310 ⇒ 00:09:06.630 Mustafa Raja: Oh, yeah, yeah.
98 00:09:06.900 ⇒ 00:09:15.760 Mustafa Raja: It would have been a long big job. They have 40,000 plus clients, also, leads, wanted this data for.
99 00:09:15.990 ⇒ 00:09:19.060 Mustafa Raja: So, it’s no way possible, I think.
100 00:09:19.230 ⇒ 00:09:21.800 Mustafa Raja: Unless you have a lot of people doing it.
101 00:09:22.160 ⇒ 00:09:22.770 Hannah Wang: Yeah.
102 00:09:23.430 ⇒ 00:09:30.980 Mustafa Raja: And if you wanted to do it manually, we would have to inspect all of the pages and the network requests.
103 00:09:31.810 ⇒ 00:09:32.420 Hannah Wang: Right.
104 00:09:33.440 ⇒ 00:09:39.380 Mustafa Raja: Right. It wasn’t only navigating to the phone itself, but looking through the HTML and the.
105 00:09:39.380 ⇒ 00:09:39.820 Hannah Wang: Nope.
106 00:09:41.860 ⇒ 00:09:44.130 Hannah Wang: Okay
107 00:09:44.650 ⇒ 00:09:57.500 Hannah Wang: Let’s see… moving on to the next question. The next portion is the challenge portion, but I feel like you’ve already been answering it, but let me see.
108 00:10:03.260 ⇒ 00:10:10.700 Hannah Wang: so the questions I have is, like, what problems were… was Default facing, like, day-to-day with not having this…
109 00:10:10.830 ⇒ 00:10:19.610 Hannah Wang: tool, but I feel like we kind of already went over that, like, they couldn’t scrape every page and get all the tools and stuff.
110 00:10:19.880 ⇒ 00:10:21.080 Hannah Wang: And then…
111 00:10:23.070 ⇒ 00:10:31.380 Hannah Wang: And then, I know I already asked you this, but just to make sure, like, the purpose of getting all these tools is for, basically, like.
112 00:10:31.490 ⇒ 00:10:35.529 Hannah Wang: Marketing… their product, basically, right? Yeah. Okay.
113 00:10:35.530 ⇒ 00:10:36.220 Mustafa Raja: Yeah.
114 00:10:36.850 ⇒ 00:10:45.050 Mustafa Raja: What they wanted to do is, just so their, salespeople know, the tools.
115 00:10:45.050 ⇒ 00:10:45.690 Hannah Wang: Excuse me.
116 00:10:45.690 ⇒ 00:10:52.360 Mustafa Raja: potential clients are already using, so they can have a conversation about those.
117 00:10:53.440 ⇒ 00:10:55.450 Hannah Wang: But default doesn’t have every…
118 00:10:55.570 ⇒ 00:11:02.850 Hannah Wang: tool, right? Like, there’s some tools that are currently not in their workflow. This is just, like, a side question.
119 00:11:03.260 ⇒ 00:11:04.050 Hannah Wang: for me.
120 00:11:04.050 ⇒ 00:11:19.370 Mustafa Raja: Yeah, yeah, yeah. So, I don’t have a lot of context on that. I know that they wanted to look for some particular products, so, their potential clients would be using, forms from other providers, like Magento.
121 00:11:19.790 ⇒ 00:11:31.399 Mustafa Raja: or, HubSpot forms or Salesforce forms, but they would… would not be able to route the… route the leads to the respective
122 00:11:31.410 ⇒ 00:11:45.439 Mustafa Raja: Salesforce person. There were more tools like Revenue Hero or other tools. So, essentially, what their… what their, strategy was to know what their client… potential client was already using.
123 00:11:45.510 ⇒ 00:11:47.610 Mustafa Raja: To be able to pitch their product.
124 00:11:47.770 ⇒ 00:11:58.510 Mustafa Raja: I see. I think the tools that they did extract, I think their workflow would be able to handle those.
125 00:11:58.610 ⇒ 00:11:59.700 Mustafa Raja: Tasks.
126 00:12:00.550 ⇒ 00:12:01.200 Mustafa Raja: Drink?
127 00:12:01.460 ⇒ 00:12:02.060 Hannah Wang: Yeah.
128 00:12:02.440 ⇒ 00:12:03.610 Hannah Wang: Okay.
129 00:12:03.610 ⇒ 00:12:16.289 Mustafa Raja: Yeah, I’m not just super sure why they wanted those. It’s just that, they mentioned that, it’s for their salespeople to know before going into the call.
130 00:12:16.470 ⇒ 00:12:20.220 Hannah Wang: Mmm, okay, okay. Just to be prepared for the call, okay.
131 00:12:21.670 ⇒ 00:12:33.050 Hannah Wang: Okay, so the next portion is the solution portion. So I guess, yeah, what was the solution? You can share your screen, like, browser-based or something, and just walk me through everything.
132 00:12:33.050 ⇒ 00:12:33.550 Mustafa Raja: True.
133 00:12:33.550 ⇒ 00:12:34.160 Hannah Wang: It’s not fair.
134 00:13:05.650 ⇒ 00:13:14.180 Mustafa Raja: Okay, so, let’s go through a session on how… Okay,
135 00:13:17.320 ⇒ 00:13:19.310 Mustafa Raja: August 16th…
136 00:13:56.140 ⇒ 00:13:56.910 Mustafa Raja: Yeah.
137 00:13:57.640 ⇒ 00:13:59.000 Mustafa Raja: something…
138 00:14:03.390 ⇒ 00:14:07.280 Mustafa Raja: 2.6… Okay.
139 00:14:18.050 ⇒ 00:14:23.170 Mustafa Raja: So a lot of them will be expired, and I’m… I’m just trying to see if… yeah, okay.
140 00:14:23.320 ⇒ 00:14:27.400 Mustafa Raja: I guess then, it is going to be only…
141 00:14:27.620 ⇒ 00:14:32.560 Mustafa Raja: me talking and explaining, what’s… what happens, so…
142 00:14:32.830 ⇒ 00:14:36.280 Mustafa Raja: One of their clients is Cortex.io.
143 00:14:37.590 ⇒ 00:14:40.440 Mustafa Raja: Let’s go in there. So…
144 00:14:41.230 ⇒ 00:14:44.490 Mustafa Raja: Or we can also talk about bringing forward data.
145 00:14:44.710 ⇒ 00:14:55.270 Mustafa Raja: Okay, so let’s first talk about Cortex. Okay, so, what happens is, we have a workflow in Clay that is attached to this browser-based script.
146 00:14:55.320 ⇒ 00:15:12.790 Mustafa Raja: And what happens is, we have the domains in there, and so browser base is going to open up the domain. And then the next thing we are going to do is, the sage hand is going to look for, CTAs in the header.
147 00:15:12.790 ⇒ 00:15:13.250 Hannah Wang: in…
148 00:15:13.250 ⇒ 00:15:23.740 Mustafa Raja: the, hero section, and then in the footer, in order. So, if it finds, a CTA that leads to
149 00:15:23.740 ⇒ 00:15:41.220 Mustafa Raja: a live demo, something in the navbar, is going to choose that, and we aren’t going to look into hero or footer. If it doesn’t find it in the navbar, then we go to hero. If it doesn’t find it in the hero section, then we go to the navbar.
150 00:15:42.000 ⇒ 00:15:57.499 Mustafa Raja: So we see that clearly we have a CTA, Book Alive demo. We are going to click that, stagehand is going to click that, and when it go… when it finds the form, it’s going to run a search through the network, and the…
151 00:15:57.500 ⇒ 00:16:09.139 Mustafa Raja: what’s it called? HTML to look for scripts of some predefined tools that we have. Let me show you the tools.
152 00:16:09.960 ⇒ 00:16:14.000 Mustafa Raja: I think the CTAs would be there, the tools would be in the script.
153 00:16:14.710 ⇒ 00:16:15.940 Mustafa Raja: Supervis.
154 00:16:27.640 ⇒ 00:16:30.180 Mustafa Raja: Okay, so this is the jobs, yeah.
155 00:16:30.180 ⇒ 00:16:33.369 Hannah Wang: Yeah, so these are the CTAs that we are looking for.
156 00:16:33.550 ⇒ 00:16:37.369 Mustafa Raja: And we have some false positives, so,
157 00:16:37.530 ⇒ 00:16:47.520 Mustafa Raja: We have those in denial list. And then this is the list of jobs. Let me show you the, tools we are looking for. That should be in play.
158 00:16:59.590 ⇒ 00:17:04.119 Mustafa Raja: The one would be… To pull up the script.
159 00:17:04.500 ⇒ 00:17:05.380 Mustafa Raja: Good, Tom.
160 00:17:52.470 ⇒ 00:18:04.010 Mustafa Raja: So, okay, so, we would look for form providers, and here we… here we have the form providers that we are targeting. So, Marketo, HubSpot, Pardot.
161 00:18:04.010 ⇒ 00:18:15.189 Mustafa Raja: and all of these form providers, and then the schedulers, meeting schedulers, Suka Lendley, ChiliPiper, Carol.com, and so on.
162 00:18:15.240 ⇒ 00:18:29.940 Mustafa Raja: And then we have some marketing tools, like Optimizely, Mutiny, Revenue Hero, and Lean Data. This, so we would see in the… what’s it called? In the…
163 00:18:30.690 ⇒ 00:18:32.259 Mustafa Raja: be a digital one.
164 00:18:33.930 ⇒ 00:18:37.240 Mustafa Raja: We would see in the web if they have any of these or not.
165 00:18:37.630 ⇒ 00:18:46.039 Mustafa Raja: In the HTML. If we find everything at this step, we do not need to fill up this form, and we can close it out.
166 00:18:46.040 ⇒ 00:19:09.849 Mustafa Raja: let’s say we found the form provider, but we did not find the scheduler. So, what the agent is going to do is the agent is going to fill up this form, and then submit it, and see where this redirects to. If it redirects to a scheduler, then we will know, okay, we have this scheduler now, and that’s it, that’s the job done.
167 00:19:11.010 ⇒ 00:19:13.080 Mustafa Raja: Yeah, that’s it. I see.
168 00:19:13.100 ⇒ 00:19:14.030 Hannah Wang: Okay.
169 00:19:14.340 ⇒ 00:19:18.740 Hannah Wang: Yeah, I think those are… those are things that… And then, where…
170 00:19:18.740 ⇒ 00:19:19.340 Mustafa Raja: Right now.
171 00:19:19.790 ⇒ 00:19:21.569 Hannah Wang: Yeah, go ahead.
172 00:19:21.920 ⇒ 00:19:24.590 Mustafa Raja: I’m saying, let me know if you have any questions.
173 00:19:25.450 ⇒ 00:19:29.620 Hannah Wang: So after… So… The point…
174 00:19:29.820 ⇒ 00:19:38.070 Hannah Wang: Of this, like, let’s say a client’s website doesn’t have any of the forms or tools, like, then there’s just, like, a…
175 00:19:38.900 ⇒ 00:19:41.510 Hannah Wang: Like, we don’t… we can’t do anything with…
176 00:19:41.630 ⇒ 00:19:48.519 Hannah Wang: the client’s website, or, like, because they don’t use the tools that we default can implement for them, so, like.
177 00:19:48.760 ⇒ 00:19:50.980 Hannah Wang: Well, I guess what happens after that?
178 00:19:50.980 ⇒ 00:20:07.590 Mustafa Raja: Yeah, yeah, so… so this includes multiple, multiple signals. This is only one of the signals. I see. There would be other signals, like how much, how much traffic they’re getting, how many salespeople they have, how many,
179 00:20:07.820 ⇒ 00:20:12.979 Mustafa Raja: What other signals were there? Let me see. How many tools they are using, other than this?
180 00:20:13.170 ⇒ 00:20:29.520 Mustafa Raja: Combinations… Different handles… So if they have DAYS, forms… Sweet.
181 00:20:35.650 ⇒ 00:20:40.409 Mustafa Raja: multiple booking forms. So a lot of, a lot of these,
182 00:20:41.040 ⇒ 00:20:55.689 Mustafa Raja: signals, these collectively decide, which tier the lead falls into, if it’s Tier 1, Tier 2, Tier 3. Tier 3 is their most important one. So they have multiple…
183 00:20:56.070 ⇒ 00:21:02.670 Mustafa Raja: Signals to decide this, this one is… this one, though, was very important to them.
184 00:21:04.180 ⇒ 00:21:13.870 Hannah Wang: Got it. Okay, and then, so after the browser-based script runs, I’m assuming the output is that clay table?
185 00:21:14.100 ⇒ 00:21:17.869 Mustafa Raja: Is that correct? Yes, it is one of the clear tables that we…
186 00:21:17.870 ⇒ 00:21:18.840 Hannah Wang: Let’s see…
187 00:21:20.000 ⇒ 00:21:20.870 Mustafa Raja: Don’t be one.
188 00:21:28.230 ⇒ 00:21:29.340 Mustafa Raja: Browseries.
189 00:21:32.140 ⇒ 00:21:33.160 Mustafa Raja: So…
190 00:21:34.710 ⇒ 00:21:47.789 Mustafa Raja: Okay, yeah, so we see, that, when it’s, when it doesn’t have any value, it was a version where we did not include this revenue hero.
191 00:21:47.890 ⇒ 00:21:56.060 Mustafa Raja: Anyways, so we see that for this, they do not use Revenue Hero, they do not use this, they do not use any of these, but they use Calendly.
192 00:21:56.250 ⇒ 00:21:59.200 Hannah Wang: I see. Calendly.
193 00:21:59.200 ⇒ 00:22:00.610 Mustafa Raja: doesn’t use these.
194 00:22:03.570 ⇒ 00:22:04.320 Mustafa Raja: followed.
195 00:22:04.540 ⇒ 00:22:07.980 Mustafa Raja: But, but they have the form provider HubSpot.
196 00:22:08.340 ⇒ 00:22:10.569 Mustafa Raja: So, we know now…
197 00:22:10.950 ⇒ 00:22:31.380 Mustafa Raja: that they do not use any of the marketing tools. They have… they have phone provider as their HubSpot, and they have the scheduler provider as Calendly. So these two, I don’t know if they link or not, but I have heard them say that some of… some of their clients, what they were using as scheduler and as
198 00:22:31.380 ⇒ 00:22:33.399 Mustafa Raja: form, they, they do not…
199 00:22:33.400 ⇒ 00:22:38.130 Mustafa Raja: integrate properly at all. So this is a plus point for them.
200 00:22:38.150 ⇒ 00:22:41.039 Mustafa Raja: One of them was Marketo with HubSpot.
201 00:22:41.370 ⇒ 00:22:43.349 Mustafa Raja: So they do not integrate well.
202 00:22:43.550 ⇒ 00:22:44.860 Mustafa Raja: Which is the…
203 00:22:44.860 ⇒ 00:22:48.169 Hannah Wang: But default allows them to integrate it, that’s.
204 00:22:48.170 ⇒ 00:22:50.130 Mustafa Raja: The whole point, right? Okay.
205 00:22:50.390 ⇒ 00:22:54.380 Hannah Wang: Okay, cool. Cool.
206 00:22:54.560 ⇒ 00:23:03.190 Hannah Wang: Let’s see… Okay, and then what other tools were used? I know browser base is used, clay is used, any other tools?
207 00:23:04.070 ⇒ 00:23:12.400 Mustafa Raja: Yes, stagehand. We can say stagehand was also used because browser base in itself does not do stage… stagehand.
208 00:23:12.560 ⇒ 00:23:24.379 Mustafa Raja: Stage hand… So, browser base in itself does not do, agentic, does not have any agentic layer in itself, but the stage hand on top of browser base adds that agentic layer.
209 00:23:24.500 ⇒ 00:23:31.110 Mustafa Raja: So this is how… this is where we are getting our agentic behavior, and the browser base is just…
210 00:23:31.240 ⇒ 00:23:35.610 Mustafa Raja: Serverless or headless browser.
211 00:23:35.610 ⇒ 00:23:37.410 Hannah Wang: Okay, got it.
212 00:23:37.940 ⇒ 00:23:40.919 Hannah Wang: Okay, and then…
213 00:23:40.920 ⇒ 00:23:41.240 Mustafa Raja: So.
214 00:23:41.240 ⇒ 00:23:41.650 Hannah Wang: So…
215 00:23:41.650 ⇒ 00:23:42.810 Mustafa Raja: Which we can save you.
216 00:23:43.900 ⇒ 00:23:45.589 Hannah Wang: Okay, those 3 tools.
217 00:23:46.140 ⇒ 00:23:46.740 Mustafa Raja: Yeah.
218 00:23:47.090 ⇒ 00:23:47.530 Hannah Wang: Okay.
219 00:23:47.530 ⇒ 00:23:50.410 Mustafa Raja: Play some singing.
220 00:23:50.680 ⇒ 00:23:51.510 Hannah Wang: Okay.
221 00:23:51.710 ⇒ 00:24:08.199 Hannah Wang: So for the results, are there any, like, metrics that you can tell me about? Or, I guess, like, increase in speed, quality, like, any of the, like, any numbers, basically, that you can tell me, as a result of implementing the solution?
222 00:24:10.720 ⇒ 00:24:11.330 Hannah Wang: If not.
223 00:24:11.330 ⇒ 00:24:16.009 Mustafa Raja: Yeah, I don’t think I have that on top of my mind.
224 00:24:18.550 ⇒ 00:24:24.830 Mustafa Raja: I just know that one, for one instance, it really helped them out. They told us that.
225 00:24:25.980 ⇒ 00:24:27.730 Hannah Wang: Like, it was really helpful and useful.
226 00:24:27.730 ⇒ 00:24:28.770 Mustafa Raja: Basically.
227 00:24:28.770 ⇒ 00:24:32.659 Hannah Wang: Do you know for which… instance it was? Or which client?
228 00:24:32.660 ⇒ 00:24:35.270 Mustafa Raja: No, the exact land, I wouldn’t know.
229 00:24:35.580 ⇒ 00:24:36.790 Hannah Wang: Okay, no worries.
230 00:24:37.380 ⇒ 00:24:37.960 Mustafa Raja: No.
231 00:24:38.330 ⇒ 00:24:39.010 Hannah Wang: Okay.
232 00:24:39.010 ⇒ 00:24:41.569 Mustafa Raja: So the feedback…
233 00:24:41.570 ⇒ 00:24:41.900 Hannah Wang: Yeah.
234 00:24:41.900 ⇒ 00:24:42.980 Mustafa Raja: disabilities.
235 00:24:43.990 ⇒ 00:24:45.090 Hannah Wang: Oh, super basic, okay.
236 00:24:45.090 ⇒ 00:24:49.159 Mustafa Raja: Because we are integrating, firstly, we are saving the jobs.
237 00:24:49.910 ⇒ 00:24:53.699 Mustafa Raja: The results, and then we have the CTA list.
238 00:24:54.470 ⇒ 00:25:01.359 Mustafa Raja: Eventually, what we… what we would want is the… Is it cool.
239 00:25:02.830 ⇒ 00:25:11.109 Mustafa Raja: Eventually, we would want to shift our, tools, providers, and schedulers in Superbase 2.
240 00:25:12.940 ⇒ 00:25:16.390 Hannah Wang: But currently, it’s in browser, or it’s in browser…
241 00:25:16.390 ⇒ 00:25:17.489 Mustafa Raja: the script itself.
242 00:25:17.490 ⇒ 00:25:20.249 Hannah Wang: Oh, script, okay, yep. Okay.
243 00:25:20.540 ⇒ 00:25:36.369 Hannah Wang: So the feedback, I’m just gonna reiterate, is that it was helpful, specifically for one of their clients. They said it was really useful, and any other, like, feedback that they gave the team, gave us
244 00:25:36.610 ⇒ 00:25:40.979 Hannah Wang: Was it just… was it positive in general? I’m hoping.
245 00:25:40.980 ⇒ 00:25:44.490 Mustafa Raja: Yeah, yeah, yeah. The feedback was very positive in general.
246 00:25:44.840 ⇒ 00:25:45.520 Hannah Wang: Okay.
247 00:25:45.670 ⇒ 00:25:50.689 Hannah Wang: And then, is it currently being used by their… by their sales team right now?
248 00:25:51.590 ⇒ 00:25:52.890 Hannah Wang: Or did we…
249 00:25:52.890 ⇒ 00:25:56.059 Mustafa Raja: Just scrape everything for them, and then…
250 00:25:56.080 ⇒ 00:25:57.880 Hannah Wang: The sales team already has.
251 00:25:58.120 ⇒ 00:25:59.639 Hannah Wang: Like, the knowledge.
252 00:26:01.530 ⇒ 00:26:02.250 Hannah Wang: And then…
253 00:26:02.440 ⇒ 00:26:09.700 Mustafa Raja: So we did, so we did 600 leads for them, but since then, I can see that it’s not being used.
254 00:26:10.970 ⇒ 00:26:14.320 Hannah Wang: Oh yeah, last time was the 23rd. Okay.
255 00:26:14.680 ⇒ 00:26:21.380 Hannah Wang: No worries. Just curious, like, what project are we working on for them now?
256 00:26:23.250 ⇒ 00:26:23.940 Hannah Wang: Like, are we…
257 00:26:23.940 ⇒ 00:26:26.569 Mustafa Raja: We are working on data stuff.
258 00:26:27.020 ⇒ 00:26:28.180 Hannah Wang: Oh, Dana, okay.
259 00:26:28.180 ⇒ 00:26:28.570 Mustafa Raja: Oh.
260 00:26:28.570 ⇒ 00:26:29.170 Hannah Wang: Yeah.
261 00:26:30.160 ⇒ 00:26:32.210 Mustafa Raja: Yeah, we’re building dashboards and all.
262 00:26:32.370 ⇒ 00:26:33.069 Hannah Wang: Got it.
263 00:26:33.360 ⇒ 00:26:35.200 Hannah Wang: Okay. Yeah, okay.
264 00:26:35.510 ⇒ 00:26:46.009 Hannah Wang: Okay, I think that was pretty good. I’ll let you know if I have any other questions, and then I think Utam wants this case study pretty…
265 00:26:46.470 ⇒ 00:26:54.790 Hannah Wang: like, urgently, so I’ll probably try to whip it up today or tomorrow, and then I’ll ask you for feedback, and then we should be good to go.
266 00:26:56.260 ⇒ 00:26:56.980 Mustafa Raja: Okay.
267 00:26:57.440 ⇒ 00:27:14.129 Hannah Wang: Okay, and if you think that there’s any, like, screenshotable thing that you can send me, please do, just so I can put it in the case study, but if not, that’s okay. We’ve made a lot of other case studies where we don’t have a
268 00:27:14.270 ⇒ 00:27:21.779 Hannah Wang: an image, so if you just think of something that is, like, demoable and screenshotable, just screenshot it to me, but…
269 00:27:21.990 ⇒ 00:27:23.670 Hannah Wang: Yeah, if not, it’s okay.
270 00:27:23.670 ⇒ 00:27:25.060 Mustafa Raja: I think,
271 00:27:25.290 ⇒ 00:27:35.519 Mustafa Raja: Do you think… I’m wondering if, if a screenshot of the… the browser-based, filling up a form would be good.
272 00:27:35.730 ⇒ 00:27:38.270 Mustafa Raja: There’s… there’s literally no indication that it’s
273 00:27:38.800 ⇒ 00:27:44.050 Mustafa Raja: By… by, the script, but… Okay. Yeah.
274 00:27:44.260 ⇒ 00:27:51.759 Hannah Wang: Yeah, you can just send that to me after the meeting, and then I’ll see. I’ll see if I want to include it or not.
275 00:27:52.060 ⇒ 00:27:53.270 Hannah Wang: It looks like…
276 00:27:53.270 ⇒ 00:27:58.820 Mustafa Raja: It’s the same as we are filling it up, but at least we know that we are not filling it up.
277 00:27:59.130 ⇒ 00:28:00.330 Hannah Wang: Yeah, okay.
278 00:28:00.810 ⇒ 00:28:06.960 Hannah Wang: Okay, cool. I’ll appreciate you, as always, and, have a good day. Thanks, Mustafa.
279 00:28:10.470 ⇒ 00:28:12.310 Hannah Wang: Alright, take care, bye-bye.