Meeting Title: Internal Security Requirements Discussion Date: 2025-09-23 Meeting participants: read.ai meeting notes, Samuel Roberts, YvetteRuiz, Steven, Tim Fredlund, Uttam Kumaran
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1 00:01:35.970 ⇒ 00:01:36.740 Samuel Roberts: Hello?
2 00:01:41.090 ⇒ 00:01:41.880 Steven: Howdy.
3 00:01:42.890 ⇒ 00:01:43.890 Samuel Roberts: How are you today?
4 00:01:44.120 ⇒ 00:01:45.170 Steven: Good, how are you?
5 00:01:45.580 ⇒ 00:01:47.010 Samuel Roberts: Doing alright, doing alright.
6 00:01:48.290 ⇒ 00:01:49.430 YvetteRuiz: Hi, Sam!
7 00:01:49.590 ⇒ 00:01:50.950 Samuel Roberts: Hey, Yvette, how are you?
8 00:01:51.250 ⇒ 00:01:53.089 YvetteRuiz: I’m doing alright.
9 00:01:54.750 ⇒ 00:01:56.169 YvetteRuiz: How about yourself?
10 00:01:56.680 ⇒ 00:01:58.289 Samuel Roberts: Yeah, doing alright.
11 00:01:58.290 ⇒ 00:01:59.690 YvetteRuiz: Yeah, good day.
12 00:01:59.830 ⇒ 00:02:01.430 YvetteRuiz: Yeah, that’s good, that’s good.
13 00:02:05.040 ⇒ 00:02:05.820 Samuel Roberts: Hello, Tim.
14 00:02:08.440 ⇒ 00:02:09.299 Samuel Roberts: How are you?
15 00:02:09.520 ⇒ 00:02:10.710 Tim Fredlund: Doing well, how about yourself?
16 00:02:11.180 ⇒ 00:02:11.930 Samuel Roberts: Yeah, good.
17 00:02:12.180 ⇒ 00:02:16.049 Samuel Roberts: Is anyone else joining? I don’t remember who else.
18 00:02:18.360 ⇒ 00:02:19.190 Samuel Roberts: What else?
19 00:02:19.370 ⇒ 00:02:20.880 Tim Fredlund: That’s all I saw on the invite.
20 00:02:23.540 ⇒ 00:02:24.120 Samuel Roberts: Okay.
21 00:02:27.620 ⇒ 00:02:38.750 Samuel Roberts: I guess, tim, you had some… Restrictions, requirements for…
22 00:02:39.240 ⇒ 00:02:41.680 Tim Fredlund: Yeah, give me one… one second, let me get my.
23 00:02:41.680 ⇒ 00:02:42.859 Samuel Roberts: Oh, sure, sorry, sorry, yep.
24 00:02:42.860 ⇒ 00:02:44.360 Tim Fredlund: No, you’re good, you’re good. Sorry, it’s…
25 00:02:44.720 ⇒ 00:02:48.689 Tim Fredlund: I had to switch machines today, the fan on my laptop died, so I’m on a backup.
26 00:02:48.850 ⇒ 00:02:49.470 Samuel Roberts: Oh.
27 00:02:49.470 ⇒ 00:02:52.699 Tim Fredlund: Oh, that’s… I seem to be a little… a little behind at the moment.
28 00:02:54.950 ⇒ 00:02:56.110 Samuel Roberts: Oof, I hate that.
29 00:02:56.110 ⇒ 00:03:09.969 Tim Fredlund: Okay, yeah, so I’ve got kind of a couple of branching paths here. If you… if you want, if it’s easier for you, what we can do is just talk kind of what the technical high level of the integration as it stands, and I can just kind of rule out stuff where it may not apply.
30 00:03:11.830 ⇒ 00:03:15.270 Samuel Roberts: Yeah, so basically what we were looking to do,
31 00:03:15.540 ⇒ 00:03:26.750 Samuel Roberts: was a couple things. The first thing was, I was trying to get… I thought we had the transcript access already, and so I was trying to match up call transcripts with the Andy usage, so we could see
32 00:03:26.960 ⇒ 00:03:32.530 Samuel Roberts: you know, when Andy’s getting used on calls, what calls, and do some analysis on that.
33 00:03:32.740 ⇒ 00:03:37.790 Samuel Roberts: The other side of it, I believe Utam’s bill…
34 00:03:38.110 ⇒ 00:03:48.080 Samuel Roberts: waiting to present, Matt, about, kind of a new chat UI that’s not just in Google, but then we could actually surface
35 00:03:48.260 ⇒ 00:03:50.630 Samuel Roberts: transcripts next to…
36 00:03:51.610 ⇒ 00:04:03.270 Samuel Roberts: Andy invocations, do a little more analysis that way. That’s kind of future, so the initial thing right now is just getting the transcripts, comparing it to the Andy usage, trying to see some patterns there, really.
37 00:04:03.610 ⇒ 00:04:08.520 Tim Fredlund: Okay, so yeah, I think the scopes that y’all have right now, or the scopes that y’all have right now, grant access to…
38 00:04:08.680 ⇒ 00:04:12.729 Tim Fredlund: Lists the existence of the transcripts, but not actually pull the data itself.
39 00:04:14.500 ⇒ 00:04:28.859 Samuel Roberts: Yeah, when we had the call with 8x8 the other day, or no, yeah, when they walked me through a little bit, I saw, like, I had dug into some of the APIs that we had access to, and was able to get some transcript information, but he basically said that, like, a lot of the documentation is not accurate.
40 00:04:28.860 ⇒ 00:04:29.859 Tim Fredlund: It’s bad, yeah.
41 00:04:29.860 ⇒ 00:04:30.430 Samuel Roberts: Cool.
42 00:04:30.430 ⇒ 00:04:34.289 Tim Fredlund: Yeah, so it’s pointing me towards the storage one.
43 00:04:34.290 ⇒ 00:04:40.280 Samuel Roberts: And that’s why, when I tried to see that, I saw, oh, that’s… I didn’t have access to that, that’s why I hadn’t explored it yet.
44 00:04:40.280 ⇒ 00:04:41.350 Tim Fredlund: So…
45 00:04:41.420 ⇒ 00:04:42.160 Samuel Roberts: Yeah.
46 00:04:42.490 ⇒ 00:04:49.419 Tim Fredlund: So, okay, that’s fine. So, more than likely, the integration that we build now is going to kind of be used as the basis for
47 00:04:49.580 ⇒ 00:05:04.039 Tim Fredlund: other integrations down the line, you know, wherein it gets dumped straight into Evolve, or, you know, whether they’re kind of lumped into some meta-analysis, you know, whatever the case may be, this is going to kind of be the basis for… for grabbing that transcript data out of 8x8.
48 00:05:04.230 ⇒ 00:05:05.670 Samuel Roberts: Yeah. Yeah, I think so.
49 00:05:05.880 ⇒ 00:05:17.260 Tim Fredlund: So, the biggest concern we have, and there’s a few, kind of, wrinkles, but the biggest concern we have is that we can’t guarantee that there’s no financial data in there.
50 00:05:17.510 ⇒ 00:05:18.539 Tim Fredlund: And that…
51 00:05:18.700 ⇒ 00:05:26.919 Tim Fredlund: When it gets looped into training a model, you know, even if it’s just a dataset that the model references, that’s now, you know, potentially a huge problem, right?
52 00:05:27.270 ⇒ 00:05:27.900 Samuel Roberts: Sure.
53 00:05:27.900 ⇒ 00:05:42.240 Tim Fredlund: So the way that the data lives right now, with N8x8, you know, they’ve already got their auditing and compliance piece. You know, when we extract records and bring them kind of onto our site, we’ve got our own compliance and auditing piece and all that is well and good.
54 00:05:43.030 ⇒ 00:05:43.829 Tim Fredlund: you know.
55 00:05:44.030 ⇒ 00:05:51.240 Tim Fredlund: workflow changes, where we have to kind of recert, are a little tricky, and we have to deal with PCI, and that’s just a pain.
56 00:05:51.400 ⇒ 00:05:52.210 Tim Fredlund: But…
57 00:05:52.780 ⇒ 00:05:59.540 Tim Fredlund: I think that we can do what y’all want to do, both now and kind of in the future, depending on how Tom’s meeting with Matt goes.
58 00:05:59.900 ⇒ 00:06:04.790 Tim Fredlund: without really looping y’all into the PCI piece, I think that’s better for everybody involved.
59 00:06:04.790 ⇒ 00:06:05.550 Samuel Roberts: Definitely, yeah.
60 00:06:05.550 ⇒ 00:06:23.429 Tim Fredlund: So… so kind of what Matt and I had outlined was finding a way to build into the workflow when y’all are pulling the actual substance of the transcripts, whether that’s the audio form, or the audio, or the text form, which… which API will usually have the text transcript available.
61 00:06:23.720 ⇒ 00:06:31.459 Tim Fredlund: We want to make sure that there’s a process in there that’s actually checking for that financial data before it gets incorporated into any kind of data set.
62 00:06:31.990 ⇒ 00:06:32.540 Samuel Roberts: room.
63 00:06:32.540 ⇒ 00:06:43.439 Tim Fredlund: And that’s… that’s whether it gets incorporated into training or a back-end dataset, and down the line, obviously, we really don’t want that to end up in Evolve’s kind of plain text notes. That would be a big, big problem, right?
64 00:06:43.700 ⇒ 00:06:46.340 Tim Fredlund: So, we…
65 00:06:46.590 ⇒ 00:06:55.769 Tim Fredlund: That’s the crux of the concern. We’re pretty flexible as to how that gets achieved, right? If you think the model is robust enough to handle that.
66 00:06:55.920 ⇒ 00:07:05.930 Tim Fredlund: as kind of expressed logic and let it do the reasoning there, cool. You know, if y’all want to go with something off the shelf that’s kind of purpose-made to look for financial data.
67 00:07:06.020 ⇒ 00:07:21.670 Tim Fredlund: in-stream before it gets incorporated in. That’s cool, too. We’re, you know, we’re… we’re very flexible with that. I think I mentioned in the email, I’m gonna… I’m gonna give y’all access to that scope so you can start playing around with it. We just want to make sure that before anything starts hitting a permanent, persistent data set.
68 00:07:22.090 ⇒ 00:07:26.529 Tim Fredlund: That that, you know, that has to be a part of the workflow, both for our sake and for y’all’s.
69 00:07:26.780 ⇒ 00:07:27.940 Tim Fredlund: Yeah, definitely.
70 00:07:28.320 ⇒ 00:07:30.939 Tim Fredlund: So, once, you know, once that’s in place.
71 00:07:31.060 ⇒ 00:07:47.659 Tim Fredlund: you know, there’s one or two other kind of things we would like to have, but that’s the… that’s the must-have. You know, what we would like to see is, you know, if that process, whatever it may be, detects, hey, you know, we have a… we’ve crossed kind of our confidence threshold that there might be financial data in this.
72 00:07:48.290 ⇒ 00:07:51.800 Tim Fredlund: You know, we want it to take action before it
73 00:07:52.110 ⇒ 00:07:54.290 Tim Fredlund: It kind of pings the backend.
74 00:07:54.450 ⇒ 00:08:05.259 Tim Fredlund: But we don’t want it to totally block, right? In a perfect world, it could get flagged for manual review, and yes, if there’s financial information, our SOC on-site will take care of it, because we have processes for that.
75 00:08:05.620 ⇒ 00:08:06.210 Samuel Roberts: Okay.
76 00:08:06.370 ⇒ 00:08:16.479 Tim Fredlund: So, you know, I think it can be kind of a really beneficial, you know, mutual relationship there, where, you know, y’all are having to read the data in anyways to make use of it in the ways that y’all want, in the way that we want.
77 00:08:17.600 ⇒ 00:08:32.270 Tim Fredlund: But what we would like to do, if we’re doing the development work there anyways, is, you know, hand y’all an endpoint from our SOC and say, hey, you know, just ping this when you get a hit, and we’ll resolve it internally and not even make it y’all’s problem.
78 00:08:32.270 ⇒ 00:08:36.829 Samuel Roberts: Because, ultimately, that’s going to involve cleaning up 8x8’s dataset and making sure we’re clean on our side.
79 00:08:36.830 ⇒ 00:08:43.420 Tim Fredlund: And like I said, we already have processes for that when they’re reported to us, but if you’re gonna be scooping up 100% of transcripts anyways.
80 00:08:43.590 ⇒ 00:08:46.470 Tim Fredlund: Like, that’s… that’s a no-brainer.
81 00:08:46.800 ⇒ 00:08:47.320 Samuel Roberts: Okay.
82 00:08:47.320 ⇒ 00:08:52.880 Tim Fredlund: The other part to that is, when we do get around to… Kind of…
83 00:08:53.240 ⇒ 00:08:58.050 Tim Fredlund: pushing that transcript data back into Evolve, which is something that I think we all want to do.
84 00:09:00.360 ⇒ 00:09:06.819 Tim Fredlund: We can even kind of say, hey, you know, a call did happen here, but this… the transcript for it isn’t available.
85 00:09:06.970 ⇒ 00:09:08.500 Tim Fredlund: For reasons, right?
86 00:09:08.690 ⇒ 00:09:13.470 Tim Fredlund: And I… we can talk about that workflow if and when that module gets approved.
87 00:09:13.470 ⇒ 00:09:14.160 Samuel Roberts: Right.
88 00:09:14.160 ⇒ 00:09:21.630 Tim Fredlund: But that’s kind of what we’re thinking. We just want to make sure that nobody gets burdened with credit card information in a place where it really oughtn’t be.
89 00:09:22.050 ⇒ 00:09:25.539 Samuel Roberts: Right, right. Okay. Yeah, I think,
90 00:09:25.980 ⇒ 00:09:33.299 Samuel Roberts: I can definitely look at some tools, or figure out a good way to insert that into the, like, process of when we get a transcript, just.
91 00:09:33.300 ⇒ 00:09:35.100 Tim Fredlund: Yeah, yeah.
92 00:09:35.100 ⇒ 00:09:44.320 Samuel Roberts: If I get some way internally for us right now, so that we can then ping that endpoint eventually, or just, you know, ping that endpoint. It probably could happen pretty quickly, I imagine, if there’s something…
93 00:09:44.590 ⇒ 00:09:54.390 Tim Fredlund: Well, and Yvette, I think, would agree, most of the time, we’re pretty good. That information’s not going to be coming across. But we do take payments on the phone, and we do take tens of thousands of calls a month, so…
94 00:09:54.390 ⇒ 00:09:54.920 Samuel Roberts: There.
95 00:09:54.920 ⇒ 00:10:12.170 Tim Fredlund: It’s gonna happen. Yeah. You know, when we do get around to integrating with Evolve, one of the things that we’ve kind of sandboxed in the past, and we just didn’t move on it because priorities, was, you know, automatically pausing that recording when Evolve, the texting agent, is in there typing in information. That will help a lot.
96 00:10:12.210 ⇒ 00:10:16.240 Tim Fredlund: But that’s gonna be some time before that’s in place, and I know y’all want to get transcript access right now.
97 00:10:16.610 ⇒ 00:10:17.140 Samuel Roberts: Yeah.
98 00:10:17.140 ⇒ 00:10:21.579 Tim Fredlund: So, if I can kind of defer the logic to y’all, and…
99 00:10:22.040 ⇒ 00:10:25.480 Tim Fredlund: you know, y’all run with it from there. I’m happy with that, I’m satisfied with that.
100 00:10:25.920 ⇒ 00:10:35.780 Tim Fredlund: Yeah, I think… I mean, the initial thing right now is even just getting a little demo going of, like, a transcript side-by-side with Andy. Yeah. And so, my plan is probably just, like, find a few transcripts that I can match to Andy.
101 00:10:35.780 ⇒ 00:10:36.770 Samuel Roberts: And so…
102 00:10:37.240 ⇒ 00:10:41.920 Samuel Roberts: I probably won’t even be snoring a lot, I’ll probably just be, like, pulling a few of them, keeping those ones, and then…
103 00:10:41.920 ⇒ 00:10:42.400 Tim Fredlund: one-off orders.
104 00:10:42.400 ⇒ 00:10:45.459 Samuel Roberts: Making sure they’re… making sure there are definitely not any financial data in those.
105 00:10:45.460 ⇒ 00:10:45.840 Tim Fredlund: Yeah.
106 00:10:45.840 ⇒ 00:10:56.840 Samuel Roberts: But yeah, long-term, definitely, like, adding that to a workflow, pinging your, stock endpoint, like, that all sounds fine. I don’t see an issue with that from our end, certainly.
107 00:10:57.580 ⇒ 00:11:00.460 Tim Fredlund: Yeah, like I said, I didn’t think it was gonna be a huge ask, but…
108 00:11:00.460 ⇒ 00:11:00.940 Samuel Roberts: Yeah.
109 00:11:00.940 ⇒ 00:11:03.720 Tim Fredlund: I want to make sure y’all were appraised of the situation as it really stands.
110 00:11:03.720 ⇒ 00:11:05.180 Samuel Roberts: Definitely, definitely, yeah.
111 00:11:05.180 ⇒ 00:11:06.590 Uttam Kumaran: Yeah, and I think Sam…
112 00:11:06.590 ⇒ 00:11:07.020 Samuel Roberts: That makes sense.
113 00:11:07.020 ⇒ 00:11:10.960 Uttam Kumaran: You can even filter, like, on ingest, right? So that way…
114 00:11:10.960 ⇒ 00:11:11.470 Samuel Roberts: That’s what I mean…
115 00:11:11.470 ⇒ 00:11:26.740 Uttam Kumaran: up with us, basically. And then second, yeah, this isn’t like every transcript has to make it in this platform, and so, you know, we can mix things as they come, if they don’t, and just say, like, for reasons where, because it’s had financial information, we
116 00:11:26.760 ⇒ 00:11:34.379 Uttam Kumaran: we’re not able to display this transcript. And in long-term, like, you can find ways to sort of mitigate that, I think, via the UI. Definitely.
117 00:11:34.380 ⇒ 00:11:49.409 Tim Fredlund: Yeah, yeah, and we can… we can work on… like I mentioned, we can work on a process where… where we can release those after, kind of, internal review. That’ll happen very quickly. That already happens today. You know, that happens with even our non-phone agents, because every once in a while.
118 00:11:49.540 ⇒ 00:11:53.769 Tim Fredlund: A customer will put a credit card number in a chat platform, and we’re like, oh god, we gotta go redact that now.
119 00:11:53.770 ⇒ 00:11:54.310 Samuel Roberts: Right.
120 00:11:54.310 ⇒ 00:11:59.880 Tim Fredlund: There’s a framework in place for that today. And if y’all just want to do filter on ingests for now.
121 00:12:00.050 ⇒ 00:12:07.020 Tim Fredlund: I’m 100% okay with that, I’m on board with that. I don’t want to give you all roadblocks, I just want to make sure we’re kind of doing our due diligence.
122 00:12:07.580 ⇒ 00:12:19.500 Samuel Roberts: Yeah, definitely. I think that’s… that’s fine. Like I said, the initial thing is probably a little more manual anyway right now, just to see how things line up, so, like, I will make sure my end that that’s not the transcripts I’m pulling, but as we start to evolve the system a little bit, and.
123 00:12:19.500 ⇒ 00:12:20.020 Tim Fredlund: Yeah.
124 00:12:20.310 ⇒ 00:12:26.320 Samuel Roberts: get to that point, I’m very… yeah, I’m glad to be appraised of this now, and can know to figure that out.
125 00:12:26.980 ⇒ 00:12:31.200 Samuel Roberts: And we’ll probably be in touch then if there is… if there is an endpoint already that we can handle. Yeah, yeah.
126 00:12:31.200 ⇒ 00:12:43.069 Tim Fredlund: No, we’ve already got our endpoint for that integration in place. We would basically give y’all a provider ID, and it would backfill all the rest of it on its own. So, you would hand off a little bit of metadata with a transaction ID, and our system will pick up the rest.
127 00:12:43.580 ⇒ 00:12:46.579 Samuel Roberts: Perfect, okay. Yeah, I think that definitely seems like a good…
128 00:12:46.730 ⇒ 00:12:53.310 Samuel Roberts: a good strategy. And like I said, if I see things now, I’ll start flagging them, just so I know eventually we can feed them into that.
129 00:12:53.310 ⇒ 00:12:58.040 Tim Fredlund: And if it’s not hitting persistence, like, if you see it, just… yeah.
130 00:12:58.370 ⇒ 00:12:59.470 Samuel Roberts: Yeah, exactly, yeah.
131 00:12:59.830 ⇒ 00:13:01.739 Samuel Roberts: I think we persisted for the first, like.
132 00:13:01.740 ⇒ 00:13:02.390 Tim Fredlund: Yeah.
133 00:13:02.600 ⇒ 00:13:11.399 Samuel Roberts: proof of concept kind of thing, but eventually, yes, if this other project goes forward a little bit with the new UI, I don’t think we want to hit the 8x8 every time kind of thing, so…
134 00:13:11.610 ⇒ 00:13:22.389 Tim Fredlund: Well, and y’all’s plan, just to make sure I’m kind of on the same page, since I’m not on all of y’all’s meetings, y’all are planning on kind of ingesting as they come in, right? As each transaction finishes up.
135 00:13:22.600 ⇒ 00:13:27.190 Tim Fredlund: They’re gonna call out to you, y’all are gonna ingest and build into y’all’s own dataset.
136 00:13:27.320 ⇒ 00:13:30.389 Tim Fredlund: You’re not gonna be, like, querying 8x8 every time a call comes in.
137 00:13:30.580 ⇒ 00:13:32.630 Tim Fredlund: No, no, no, no.
138 00:13:32.630 ⇒ 00:13:49.780 Samuel Roberts: The plan is to, yeah, pull them, over time, and then tie that to the Andy data, be able to see that, and then be able to do some kind of meta-analysis on, like, okay, where is Andy getting used, what kinds of things is it getting used for? Where is it not getting used? And we could improve it that way.
139 00:13:49.860 ⇒ 00:13:54.729 Samuel Roberts: So yeah, yeah, I don’t think we’ll be doing it every… don’t… don’t anticipate that.
140 00:13:54.930 ⇒ 00:14:03.469 Samuel Roberts: They get really fussy with their rate limiting. Our API access is actually globally rate limited, so we’re sharing with y’all.
141 00:14:03.920 ⇒ 00:14:09.000 Tim Fredlund: Oh, okay. It’s… no, not that we pull that often, but it’s, you know, it’s a thing, so…
142 00:14:09.000 ⇒ 00:14:15.639 Samuel Roberts: Yeah, yeah, no, I’ll definitely… okay, that’s good to know as well, because I can definitely make sure to catch more stuff than I probably have been in my testing, Steve.
143 00:14:16.670 ⇒ 00:14:30.489 Tim Fredlund: Cool. That’s… that’s all I had. I just wanted a quick, you know, quick FaceTime about that, and I’ll… I’ll give y’all a scope to storage today. I think that’s the only remaining scope you’ll need to actually pull the data. You should, like I said, you should already have list access now.
144 00:14:30.510 ⇒ 00:14:31.940 Samuel Roberts: Yeah, I think so.
145 00:14:31.940 ⇒ 00:14:39.110 Tim Fredlund: So, if you do need anything else, you can ping me either in the Slack channel or in email. The Slack will be faster for me.
146 00:14:39.110 ⇒ 00:14:39.670 Samuel Roberts: Okay.
147 00:14:40.100 ⇒ 00:14:43.839 Tim Fredlund: So, I’m in y’all’s, kind of, ABC… Yep.
148 00:14:44.660 ⇒ 00:14:47.970 Tim Fredlund: what do they call it? Slack Connect Channel? So…
149 00:14:48.130 ⇒ 00:14:50.039 Tim Fredlund: There is fine as well, but…
150 00:14:50.350 ⇒ 00:14:52.910 Tim Fredlund: I think you’re probably gonna be set after I give you that scope, so…
151 00:14:52.910 ⇒ 00:14:58.920 Samuel Roberts: Yeah, I don’t… based on what I saw, and based on the way he explained some stuff the other day from 8x8, I think we’ll be good.
152 00:14:59.090 ⇒ 00:15:01.649 Tim Fredlund: Okay, cool. Yeah, I’ll start setting that up as soon as we’re off this call.
153 00:15:02.190 ⇒ 00:15:03.619 Samuel Roberts: Okay, great, appreciate it.
154 00:15:04.220 ⇒ 00:15:05.769 Tim Fredlund: Did y’all have anything else?
155 00:15:08.270 ⇒ 00:15:10.169 Tim Fredlund: I know I’m kind of the one who said, like, hey, let’s meet, but…
156 00:15:10.170 ⇒ 00:15:11.140 YvetteRuiz: Yeah.
157 00:15:11.140 ⇒ 00:15:17.239 Samuel Roberts: No, that’s… I mean, this is basically what I needed to keep moving the project along, so I’m good here. Okay.
158 00:15:17.460 ⇒ 00:15:24.650 YvetteRuiz: I’m just excited about trying to get some of those transcripts going, so I think that’s a big thing that we’ve been waiting on, so yeah. But thank you so much, Tim, for…
159 00:15:24.650 ⇒ 00:15:25.560 Uttam Kumaran: Yeah, connecting.
160 00:15:26.310 ⇒ 00:15:37.439 Uttam Kumaran: I had one thing while we have you on the line. One thing we talked about last time we met in person was just trying to create, like, a dev and production instance of the Google Chat app. Yeah.
161 00:15:37.440 ⇒ 00:15:53.290 Uttam Kumaran: I wonder if that’s still something we can do, because right now we are sort of pushing… I mean, there are changes on our end that we can push without, like, needing a formal release, and then there are changes on your end. Wondering if that’s something that we can see if we can make happen, too.
162 00:15:53.860 ⇒ 00:15:54.500 Uttam Kumaran: So we…
163 00:15:54.500 ⇒ 00:16:07.630 Tim Fredlund: We have the… we have the dev environment set up. I think we even have the bot published to a few testers, but we don’t… we haven’t put the CI in place yet, or the CD for it in place yet. That did kind of get backburner, just because everything here has been…
164 00:16:07.760 ⇒ 00:16:08.830 Uttam Kumaran: Busy.
165 00:16:08.900 ⇒ 00:16:11.209 Tim Fredlund: But we can, we can push it back up.
166 00:16:11.590 ⇒ 00:16:18.310 Tim Fredlund: Okay. The CD4 is basically written, it just… I just have to jump through a few hoops to get them to talk to each other.
167 00:16:18.590 ⇒ 00:16:25.009 Uttam Kumaran: Okay, okay. It’s not a huge priority, I feel like things are pretty stable on our end. Yeah. Just something I remembered last time we talked, so…
168 00:16:25.010 ⇒ 00:16:32.419 Tim Fredlund: when I see the PRs come through, especially for the main bot, I’ve been pushing those through, but I know that y’all are making some incremental changes here and there, too, so…
169 00:16:32.420 ⇒ 00:16:40.460 Uttam Kumaran: And as long as you’re, like, not… yeah, as long as you’re… I mean, none of the stuff I think we’re doing has a huge SLA, unless there’s, like, a significant error. Yeah.
170 00:16:40.460 ⇒ 00:16:40.850 YvetteRuiz: So…
171 00:16:40.850 ⇒ 00:16:45.559 Uttam Kumaran: As long as you’re seeing them and you’re touching them, I actually don’t have a problem.
172 00:16:45.560 ⇒ 00:16:53.020 Tim Fredlund: Yeah, like I said, I’m only listening for PRs, but I did set up notifications for them, so when I see them come through, I do push them through to the web app.
173 00:16:53.130 ⇒ 00:17:04.920 Tim Fredlund: If there is kind of a cadence mismatch or anything like that, until we can get the CD in place, just ping me, I’ll get it. It might be a day or two before I see it, but, you know, if you say, hey, this is urgent, I’ll get to it pretty quickly.
174 00:17:05.140 ⇒ 00:17:08.590 Uttam Kumaran: Okay, okay, alright, Sam, just for your awareness on how to see this stuff.
175 00:17:08.630 ⇒ 00:17:09.770 Samuel Roberts: Yeah. Yeah.
176 00:17:10.730 ⇒ 00:17:11.319 Uttam Kumaran: Okay.
177 00:17:11.329 ⇒ 00:17:12.149 Tim Fredlund: That’s what I have.
178 00:17:12.150 ⇒ 00:17:12.780 Uttam Kumaran: lab.
179 00:17:13.099 ⇒ 00:17:13.839 Samuel Roberts: Alright.
180 00:17:14.189 ⇒ 00:17:18.199 YvetteRuiz: Thanks, guys. Thanks, Tim. How you doing? Bye, Sam. Bye.
181 00:17:18.200 ⇒ 00:17:18.730 Samuel Roberts: Good evening.
182 00:17:18.730 ⇒ 00:17:19.300 Uttam Kumaran: Bye.