Meeting Title: Delivery Excellence Weekly Date: 2025-09-02 Meeting participants: Shreya Chowdhury, Rico Rejoso, Samuel Roberts, Amber Lin, Demilade Agboola
WEBVTT
1 00:01:39.490 ⇒ 00:01:40.510 Amber Lin: Hi there!
2 00:01:43.480 ⇒ 00:01:44.900 Shreya Chowdhury: Hey, how’s it going?
3 00:01:45.340 ⇒ 00:01:53.589 Amber Lin: Meanwhile, let me up our Notion doc. I don’t think Utam is going to join us today.
4 00:01:53.920 ⇒ 00:01:57.800 Amber Lin: So it’s gonna be us, and I’ll run this meeting quicker.
5 00:01:58.490 ⇒ 00:01:59.520 Amber Lin: Alright.
6 00:02:00.770 ⇒ 00:02:01.990 Amber Lin: Hi, John, Audi.
7 00:02:02.240 ⇒ 00:02:07.980 Amber Lin: I’m sharing screen… Okay.
8 00:02:08.560 ⇒ 00:02:09.610 Amber Lin: This one.
9 00:02:29.490 ⇒ 00:02:38.429 Amber Lin: Day is temper… Second, can we all fill in…
10 00:02:39.190 ⇒ 00:02:54.180 Amber Lin: On the projects you’re leading, on the… some current statuses, any concerns, just to spend 5 minutes to write down, on the projects… projects that you’re on, so everybody can write a little bit, on each project.
11 00:03:01.420 ⇒ 00:03:09.799 Amber Lin: I’ll set about a 5-minute timer, and then we will regroup after that. I sent the link to the doc in our Zoom chat.
12 00:03:17.800 ⇒ 00:03:22.870 Amber Lin: Can everybody access it? Okay, sounds good. I see Sam has access.
13 00:03:23.150 ⇒ 00:03:26.820 Amber Lin: I’m sure she has access. Okay, everybody should be on there.
14 00:05:01.180 ⇒ 00:05:02.890 Amber Lin: One internet conference here?
15 00:05:04.660 ⇒ 00:05:06.950 Amber Lin: You can call. Okay.
16 00:08:19.710 ⇒ 00:08:22.520 Amber Lin: Is everybody ready to discuss?
17 00:08:26.710 ⇒ 00:08:37.769 Amber Lin: Okay. I updated the statuses based on what I saw. So starting from here, it seems like, I talked with Robert, Ellie’s gonna renew next week.
18 00:08:37.880 ⇒ 00:08:45.890 Amber Lin: So we’re gonna wrap up some tasks here. Default, I think it’s also upcoming renewal.
19 00:08:46.890 ⇒ 00:08:55.899 Amber Lin: For Interlude, Rico, I just saw your note, so I put it in Renewal Negotiations, and I think Insomnia and README are still
20 00:08:56.330 ⇒ 00:08:58.689 Amber Lin: in that phase.
21 00:08:59.180 ⇒ 00:09:03.029 Amber Lin: So, that’s the overall project overview.
22 00:09:03.410 ⇒ 00:09:13.260 Amber Lin: I think… I’ll handle Ellie for a bit, because it’s just… it’s just this week.
23 00:09:13.490 ⇒ 00:09:20.580 Amber Lin: And then, if we renew, I’ll probably hand it off to you or to our new project manager.
24 00:09:21.030 ⇒ 00:09:30.160 Amber Lin: And then let’s do a quick… Quick… Overview of these different projects.
25 00:09:30.950 ⇒ 00:09:34.100 Amber Lin: Let’s see what we said we want to do.
26 00:09:34.730 ⇒ 00:09:40.030 Amber Lin: Output, blockers, overview counts, improvements… okay.
27 00:09:41.300 ⇒ 00:09:52.070 Amber Lin: So, for… for Eden, I think something that we needed to watch out for is that Brober is out, Annie’s no longer with us, so we’ll have…
28 00:09:52.410 ⇒ 00:09:55.059 Amber Lin: Some internal adjustments we need to make.
29 00:09:55.180 ⇒ 00:10:01.950 Amber Lin: Henry has more hours on Eden, so hopefully we get that covered. Yeah, but…
30 00:10:02.100 ⇒ 00:10:05.669 Amber Lin: Oh, that’s true. On cogs, we’re… we’re stuck.
31 00:10:06.070 ⇒ 00:10:10.710 Amber Lin: And then… Yeah, that’s… I think that’s one thing.
32 00:10:11.700 ⇒ 00:10:23.670 Amber Lin: The other part, just making sure that moon is no longer… Yes, concerns…
33 00:10:25.350 ⇒ 00:10:32.459 Amber Lin: Just making sure Henry’s okay with the tableau tasks, and we can… Still push that along.
34 00:10:32.940 ⇒ 00:10:36.129 Amber Lin: I think urban… urban stems…
35 00:10:36.590 ⇒ 00:10:40.959 Amber Lin: I agree, there’s some… there’s been some delays, and I will…
36 00:10:42.520 ⇒ 00:10:46.240 Amber Lin: Also, improve comms with the client.
37 00:10:46.740 ⇒ 00:10:55.199 Amber Lin: On ABC’s side, I’ve been blocked, we’ve been blocked on the transcript stuff.
38 00:10:55.450 ⇒ 00:10:57.660 Amber Lin: Let’s check…
39 00:10:58.230 ⇒ 00:11:05.419 Amber Lin: Oh, Oisha’s not here. I need to check with Utam on that. Haven’t heard back from him.
40 00:11:05.690 ⇒ 00:11:09.170 Amber Lin: And then, insomnia, default…
41 00:11:10.050 ⇒ 00:11:12.249 Samuel Roberts: Is the transcript stuff related to the 8x8 stuff?
42 00:11:12.880 ⇒ 00:11:20.989 Amber Lin: Yes, the transcript, we already have the API, we already got the data, there’s something wrong with Daxter. So…
43 00:11:20.990 ⇒ 00:11:21.850 Samuel Roberts: Oh, okay.
44 00:11:21.850 ⇒ 00:11:25.399 Amber Lin: Check on it with the wage, I just haven’t heard back from last week.
45 00:11:25.770 ⇒ 00:11:26.340 Samuel Roberts: Okay.
46 00:11:26.340 ⇒ 00:11:27.900 Amber Lin: So, it’s blocked.
47 00:11:28.730 ⇒ 00:11:40.750 Amber Lin: And then… Default… Okay.
48 00:11:40.920 ⇒ 00:11:42.980 Amber Lin: Sounds like default’s doing well.
49 00:11:45.110 ⇒ 00:11:48.229 Amber Lin: Any concerns or risks on default?
50 00:11:50.630 ⇒ 00:11:52.539 Rico Rejoso: None so far.
51 00:11:52.880 ⇒ 00:11:53.540 Amber Lin: Okay.
52 00:11:54.530 ⇒ 00:11:58.510 Amber Lin: Anything that’s… any tickets that has been stuck for a while?
53 00:12:00.380 ⇒ 00:12:09.909 Rico Rejoso: We had a stand-up review, and we were able to clarify some of the tickets and creating new ones, to unblock some of the tickets.
54 00:12:10.310 ⇒ 00:12:11.010 Amber Lin: Okay.
55 00:12:11.710 ⇒ 00:12:12.869 Amber Lin: Sounds good.
56 00:12:12.990 ⇒ 00:12:24.880 Amber Lin: And then… for… Interlude… I think we’re in renewal. Okay, for Ellie, I synced with…
57 00:12:25.330 ⇒ 00:12:40.900 Amber Lin: Robert just earlier, that’s why I pushed it back. I said just two stand-ups Tuesday and Thursday, just quick 15-20 minutes check-in to make sure we push on the progress, especially since Robert’s not here.
58 00:12:41.220 ⇒ 00:12:46.479 Amber Lin: they’re talking about renewals next week, and I think for…
59 00:12:46.630 ⇒ 00:13:00.940 Amber Lin: Zoran is to push on his tag and tracking stuff with Google Ads, and then trade up for you is to make sure that the plan is, implementation ready, because I think the client gave some feedback last week.
60 00:13:01.120 ⇒ 00:13:02.780 Amber Lin: All how that one was.
61 00:13:03.070 ⇒ 00:13:16.220 Shreya Chowdhury: Yeah, so last week, we went through, like, I walked through my plan, and, they had a couple of fields that I think they’re not… like, they don’t have the data for it, they’re not able to implement,
62 00:13:16.470 ⇒ 00:13:21.170 Shreya Chowdhury: So, I think there’s, like, a couple of the flows that just need to be adjusted.
63 00:13:21.420 ⇒ 00:13:23.880 Shreya Chowdhury: Yeah.
64 00:13:23.880 ⇒ 00:13:24.500 Amber Lin: Okay.
65 00:13:24.520 ⇒ 00:13:26.249 Shreya Chowdhury: But we should be able to wrap it all.
66 00:13:26.810 ⇒ 00:13:27.710 Shreya Chowdhury: Sorry.
67 00:13:27.740 ⇒ 00:13:36.259 Amber Lin: Do you feel like you need help from Robert to set some, on to review anything, or to clarify anything, or do you need some meetings…
68 00:13:36.260 ⇒ 00:13:41.379 Shreya Chowdhury: So what I’m gonna do is… also, I didn’t realize that we had the check-in today.
69 00:13:41.380 ⇒ 00:13:42.860 Amber Lin: Sorry, it was last minute.
70 00:13:42.860 ⇒ 00:13:43.470 Shreya Chowdhury: Yeah.
71 00:13:43.470 ⇒ 00:13:44.250 Amber Lin: Fully understand.
72 00:13:44.250 ⇒ 00:13:58.580 Shreya Chowdhury: Yeah, no worries. No, but I’m just gonna… I’m, like, almost finished with one of the internal tasks from last week, so I’m just gonna wrap that up, and then, I’m gonna send over the plan, for review. I think the plan was, like.
73 00:13:58.870 ⇒ 00:14:16.359 Shreya Chowdhury: once I make some of the adjustments to a couple of the flows, I was gonna review it with, Ellie, the client themselves, so they could see the flow, and then we would go from there. I’m more than happy to send it to Robert first, too, but, yeah, I think that was the original plan.
74 00:14:16.660 ⇒ 00:14:17.290 Amber Lin: Okay.
75 00:14:17.290 ⇒ 00:14:17.740 Shreya Chowdhury: Yeah.
76 00:14:17.740 ⇒ 00:14:18.560 Amber Lin: Sounds good.
77 00:14:18.810 ⇒ 00:14:25.240 Amber Lin: That’s awesome. Pool parts from UTAM, and then for marketing…
78 00:14:25.930 ⇒ 00:14:28.660 Amber Lin: I know Jake’s on board.
79 00:14:29.300 ⇒ 00:14:35.559 Amber Lin: Rico, for marketing, do you think they need that many rituals? Because I know it’s taking up some of your time.
80 00:14:38.250 ⇒ 00:14:39.909 Rico Rejoso: I think, no, I think…
81 00:14:40.410 ⇒ 00:14:45.500 Rico Rejoso: Two, three a week would be, sufficient enough for us to go over the tickets.
82 00:14:46.810 ⇒ 00:14:55.809 Amber Lin: Yeah, feel free to make any adjustments there, and then if you realize that if you reduce the stand-ups and then nothing gets done, then you can put it back on.
83 00:14:55.930 ⇒ 00:15:03.170 Amber Lin: You can also ask Hannah to help. You can help them groom, and if the tickets are there, I think they’re capable of running their own stand-up.
84 00:15:04.740 ⇒ 00:15:06.969 Rico Rejoso: Yes, we were considering it as well.
85 00:15:06.970 ⇒ 00:15:09.919 Amber Lin: Yeah, I just don’t want you to get swamped, because I…
86 00:15:10.900 ⇒ 00:15:13.099 Amber Lin: Too many meetings, not good for anyone.
87 00:15:13.330 ⇒ 00:15:22.649 Amber Lin: And then on data platform, KZ did… we had some progress, not too much, because KZ doesn’t have too much capacity for internal stuff.
88 00:15:22.830 ⇒ 00:15:26.950 Amber Lin: Right now, so I’ll probably ask them to do one other ticket.
89 00:15:27.200 ⇒ 00:15:36.450 Amber Lin: this… this week, but there won’t be that much progress there. On the internal side, on the AI side, how is that?
90 00:15:36.630 ⇒ 00:15:41.009 Samuel Roberts: Yeah, we’re hoping to get a little more done this week, because we have a little bit more
91 00:15:41.220 ⇒ 00:15:44.149 Samuel Roberts: open capacity.
92 00:15:44.340 ⇒ 00:16:01.479 Samuel Roberts: But, yeah, the client hubs, there’s a couple other we want to get on there. Right now, it’s still kind of a manual process, and automating it’s gonna take a little bit of time, so we’re gonna get those on there. We’re also trying to move the whole platform over to, like, one monorepo, because right now it’s two different ones, so testing and deployment’s a bit of a pain, but…
93 00:16:01.510 ⇒ 00:16:06.309 Samuel Roberts: And then we’re trying to move over all the chat interfaces to CopilotKit, which will make deploying those a lot easier.
94 00:16:06.920 ⇒ 00:16:08.090 Amber Lin: Okay.
95 00:16:08.090 ⇒ 00:16:12.049 Samuel Roberts: Hopefully all that happens this week, which is good, because we haven’t had a lot of movement on that the last couple months.
96 00:16:12.050 ⇒ 00:16:13.619 Amber Lin: Yeah, sounds good.
97 00:16:13.730 ⇒ 00:16:22.180 Amber Lin: And then Shreya, I know on the A-B testing side, for the product li- product offering,
98 00:16:22.280 ⇒ 00:16:26.969 Amber Lin: mapping. How long do you think this takes, and when do you think it will get done?
99 00:16:27.290 ⇒ 00:16:40.240 Shreya Chowdhury: Yeah, so for that one, I chatted with Uten last week. I think I’ll probably be able to get a start on it either later today or early tomorrow, but I think that one is something that
100 00:16:40.240 ⇒ 00:16:51.339 Shreya Chowdhury: I… I have a draft of an outline, but I think that’s something that he wanted to discuss and check in with Henry, and, like, have all of us align on it before moving forward, so I don’t.
101 00:16:51.340 ⇒ 00:16:51.740 Amber Lin: Yeah.
102 00:16:51.740 ⇒ 00:16:57.590 Shreya Chowdhury: how much progress I’m gonna make this week. I’ll probably just have, like, a draft or something before the meeting.
103 00:16:57.590 ⇒ 00:17:01.410 Amber Lin: I think the meeting will help build up a lot of it.
104 00:17:01.410 ⇒ 00:17:09.370 Shreya Chowdhury: Yeah, I think I’ll be able to have a better idea of it, after our meeting, too. I think it’s tentatively set for Thursday, but I don’t know if it’ll get moved or not.
105 00:17:09.540 ⇒ 00:17:20.359 Amber Lin: Yeah, okay. Is that the same meeting that I set in for… originally for you, me, and Robert? I can cancel that one, so…
106 00:17:21.319 ⇒ 00:17:23.599 Amber Lin: Could you add me to the one with Utam and…
107 00:17:23.599 ⇒ 00:17:24.449 Shreya Chowdhury: Yeah.
108 00:17:24.760 ⇒ 00:17:27.089 Shreya Chowdhury: Okay, let me cancel that one.
109 00:17:28.300 ⇒ 00:17:32.739 Shreya Chowdhury: Yeah, I just saw one that said product mappings, and I assumed that that was the…
110 00:17:33.110 ⇒ 00:17:35.180 Amber Lin: Oh, I see. So that would…
111 00:17:35.360 ⇒ 00:17:41.050 Amber Lin: Yeah, it was originally on Wednesday. Do you want it on Wednesday, or do you want it on Thursday?
112 00:17:41.050 ⇒ 00:17:49.550 Shreya Chowdhury: I am fine with… Either. Maybe we can check Uten’s schedule and see.
113 00:17:49.550 ⇒ 00:17:52.700 Amber Lin: Yeah, I’ll grab, some time.
114 00:17:53.990 ⇒ 00:17:55.770 Amber Lin: some… oh.
115 00:17:56.640 ⇒ 00:18:10.960 Amber Lin: Let’s see, it’s not very pretty here. Okay, probably Thursday. Okay. Maybe we can send a dog, we can put some comments in async, and then I’ll put a meeting for Thursday.
116 00:18:10.960 ⇒ 00:18:12.470 Shreya Chowdhury: Okay, sounds good.
117 00:18:12.470 ⇒ 00:18:19.409 Amber Lin: Yeah, Analytics, mapping…
118 00:18:24.850 ⇒ 00:18:25.710 Amber Lin: Alright.
119 00:18:26.120 ⇒ 00:18:27.050 Amber Lin: Send.
120 00:18:27.450 ⇒ 00:18:38.390 Amber Lin: Anything else? Any overall concerns, watch items, action items that we want to bring up?
121 00:18:52.140 ⇒ 00:18:58.549 Samuel Roberts: And there’s no, Casey’s been sick, so I don’t know if that keeps going or not.
122 00:18:58.950 ⇒ 00:19:02.710 Samuel Roberts: move something around, but I’m already… we already talked about ABC earlier, and then…
123 00:19:05.050 ⇒ 00:19:15.770 Samuel Roberts: Trying to think, there was also… what is… he’s also on top of the… Some chicken… An insomnia?
124 00:19:16.700 ⇒ 00:19:18.780 Amber Lin: Yeah.
125 00:19:19.750 ⇒ 00:19:22.250 Samuel Roberts: He’s doing… he’s as… yeah, isn’t he…
126 00:19:22.570 ⇒ 00:19:25.869 Samuel Roberts: You see on the, like, filling in the manual things? Yeah.
127 00:19:25.870 ⇒ 00:19:26.510 Amber Lin: Okay.
128 00:19:26.670 ⇒ 00:19:30.239 Samuel Roberts: I want to make sure that that happens, just in case another day, so we’re not scrambling yet.
129 00:19:30.480 ⇒ 00:19:33.610 Amber Lin: That’s a good point. FKC…
130 00:19:42.990 ⇒ 00:19:48.070 Amber Lin: ages, and… Okay.
131 00:19:48.980 ⇒ 00:19:50.060 Amber Lin: Sounds good.
132 00:19:50.320 ⇒ 00:19:53.330 Amber Lin: And then I’ll note down for marketing team.
133 00:19:53.880 ⇒ 00:19:58.350 Amber Lin: we go to reduce stand-up.
134 00:19:59.490 ⇒ 00:20:00.730 Amber Lin: Frequency.
135 00:20:02.030 ⇒ 00:20:02.970 Amber Lin: Alright.
136 00:20:04.680 ⇒ 00:20:05.930 Amber Lin: Sounds good.
137 00:20:06.620 ⇒ 00:20:08.219 Amber Lin: That should be all.
138 00:20:08.740 ⇒ 00:20:09.930 Amber Lin: Thanks, everyone!
139 00:20:10.500 ⇒ 00:20:11.280 Samuel Roberts: You?
140 00:20:13.420 ⇒ 00:20:14.609 Demilade Agboola: Thank you.
141 00:20:14.620 ⇒ 00:20:15.820 Amber Lin: Thanks, guys. Bye.