Meeting Title: Ticket Review and Updates Sync Date: 2025-08-07 Meeting participants: Giselle Agot, Mustafa Raja, Uttam Kumaran
WEBVTT
1 00:10:18.560 ⇒ 00:10:20.240 Mustafa Raja: Sorry for joining in late.
2 00:10:21.130 ⇒ 00:10:23.730 Giselle Agot: Hi, mustafa. Yeah, no worries. All good.
3 00:10:23.730 ⇒ 00:10:26.560 Mustafa Raja: Hey? Let me see if Utumn is joining.
4 00:10:27.030 ⇒ 00:10:27.800 Giselle Agot: Okay.
5 00:10:45.020 ⇒ 00:10:45.730 Mustafa Raja: Hey!
6 00:10:48.330 ⇒ 00:10:49.110 Giselle Agot: Hi Adam.
7 00:10:50.780 ⇒ 00:10:56.519 Uttam Kumaran: Hey, look! I think we can start. Pull up
8 00:10:56.940 ⇒ 00:10:59.989 Uttam Kumaran: the board, Giselle. Maybe we can walk through open tickets.
9 00:11:01.880 ⇒ 00:11:04.130 Giselle Agot: Oh, sorry you’re breaking up. Can you repeat that.
10 00:11:04.130 ⇒ 00:11:08.489 Uttam Kumaran: Yeah, if you want to pull up the board with the marketer open tickets.
11 00:11:09.070 ⇒ 00:11:11.650 Giselle Agot: Okay. Yeah. Sure. The linear board. Right?
12 00:11:12.650 ⇒ 00:11:13.650 Uttam Kumaran: Yes.
13 00:11:13.650 ⇒ 00:11:18.339 Giselle Agot: Okay, let me just share my screen.
14 00:11:22.540 ⇒ 00:11:23.300 Uttam Kumaran: Now.
15 00:11:25.840 ⇒ 00:11:27.950 Giselle Agot: Can you see my screen now?
16 00:11:28.160 ⇒ 00:11:29.100 Giselle Agot: Not yet.
17 00:11:30.230 ⇒ 00:11:30.860 Uttam Kumaran: Yes.
18 00:11:31.180 ⇒ 00:11:39.640 Giselle Agot: Okay, so this is the default board. I was actually browsing through this earlier.
19 00:11:40.000 ⇒ 00:11:43.720 Giselle Agot: and I went over the in progress task.
20 00:11:44.990 ⇒ 00:11:45.860 Giselle Agot: Right?
21 00:11:46.150 ⇒ 00:11:47.070 Giselle Agot: Sorry.
22 00:11:47.900 ⇒ 00:11:48.480 Mustafa Raja: Yeah.
23 00:11:49.090 ⇒ 00:11:49.920 Giselle Agot: Okay.
24 00:11:50.681 ⇒ 00:12:02.969 Giselle Agot: I did. Let me 1st check on this one. This is for Henry. I did follow up with this one with him yesterday, and he said, he is on it, so I can see
25 00:12:04.110 ⇒ 00:12:10.851 Giselle Agot: that it’s still in progress, so I’ll catch up with him.
26 00:12:12.380 ⇒ 00:12:13.530 Giselle Agot: What his hours.
27 00:12:13.530 ⇒ 00:12:16.799 Uttam Kumaran: I didn’t. I got as far as like in that regard.
28 00:12:18.410 ⇒ 00:12:19.020 Giselle Agot: I can.
29 00:12:19.408 ⇒ 00:12:29.901 Uttam Kumaran: Yeah, he he hasn’t responded to me, either, so I sent him a note. For this like, let’s just move it to to block, for now.
30 00:12:31.219 ⇒ 00:12:34.011 Uttam Kumaran: I haven’t heard back from them either, so
31 00:12:34.960 ⇒ 00:12:38.110 Uttam Kumaran: it doesn’t happen by Friday. I’ll I’ll take it.
32 00:12:39.331 ⇒ 00:12:41.179 Mustafa Raja: Maybe if we right click on the ticket.
33 00:12:41.250 ⇒ 00:12:41.930 Uttam Kumaran: And.
34 00:12:41.930 ⇒ 00:12:47.440 Mustafa Raja: Move to statuses, and we can see the blocked status over there right click on the ticket.
35 00:12:50.130 ⇒ 00:12:51.020 Giselle Agot: Right click.
36 00:12:51.020 ⇒ 00:12:51.720 Mustafa Raja: Yeah.
37 00:12:52.510 ⇒ 00:12:54.350 Mustafa Raja: And then they should be status on top.
38 00:12:56.310 ⇒ 00:12:56.710 Giselle Agot: Okay.
39 00:12:56.710 ⇒ 00:12:57.420 Mustafa Raja: And then block.
40 00:12:57.800 ⇒ 00:12:58.939 Uttam Kumaran: Oh, my God!
41 00:13:01.180 ⇒ 00:13:01.750 Giselle Agot: Okay.
42 00:13:08.194 ⇒ 00:13:08.429 Uttam Kumaran: Okay.
43 00:13:08.430 ⇒ 00:13:13.950 Giselle Agot: This one also. Here’s move it to in progress. We just live here in the in progress.
44 00:13:19.270 ⇒ 00:13:25.989 Uttam Kumaran: Yeah, I I think, similarly, like, well, I sent the notes.
45 00:13:26.460 ⇒ 00:13:33.329 Uttam Kumaran: He’s I think he said he can create the tickets. So let’s just put this to block as well, because I haven’t heard
46 00:13:34.210 ⇒ 00:13:36.009 Uttam Kumaran: we haven’t done this yet, so.
47 00:13:47.423 ⇒ 00:13:50.220 Giselle Agot: This one is set to do today autumn, and you assigned yourself.
48 00:13:54.045 ⇒ 00:13:56.664 Uttam Kumaran: Yeah, this is fine.
49 00:13:57.480 ⇒ 00:13:59.910 Uttam Kumaran: I I’m I’ll finish this up by today.
50 00:14:02.100 ⇒ 00:14:02.570 Giselle Agot: Okay.
51 00:14:12.898 ⇒ 00:14:16.660 Giselle Agot: this is also for you. So this is also
52 00:14:17.290 ⇒ 00:14:19.839 Giselle Agot: like, is this high priority or.
53 00:14:24.540 ⇒ 00:14:25.100 Uttam Kumaran: So.
54 00:14:25.100 ⇒ 00:14:26.270 Giselle Agot: Yesterday.
55 00:14:28.454 ⇒ 00:14:33.290 Uttam Kumaran: Yeah, we can change this to today. I didn’t have a chance to do it yet.
56 00:14:34.380 ⇒ 00:14:36.820 Giselle Agot: Okay, do you want me to move the due date to today?
57 00:14:37.070 ⇒ 00:14:37.840 Uttam Kumaran: Yes.
58 00:14:38.460 ⇒ 00:14:39.150 Giselle Agot: Okay.
59 00:14:51.870 ⇒ 00:15:04.719 Mustafa Raja: Yeah for this one. Let me I was able to create the properties. For all the signals in salesforce. So, Uttan, let me know if I need to do anything else for this ticket.
60 00:15:12.370 ⇒ 00:15:13.819 Uttam Kumaran: This is in review.
61 00:15:14.180 ⇒ 00:15:15.959 Mustafa Raja: No, no! This is in progress.
62 00:15:16.310 ⇒ 00:15:16.839 Uttam Kumaran: Okay.
63 00:15:20.520 ⇒ 00:15:24.200 Mustafa Raja: But let me know what what else, what
64 00:15:24.200 ⇒ 00:15:26.070 Mustafa Raja: else needs to be done for here.
65 00:15:27.070 ⇒ 00:15:30.309 Uttam Kumaran: Yeah, is it? So all this stuff is updated in salesforce, right?
66 00:15:31.273 ⇒ 00:15:37.620 Mustafa Raja: The yeah. The all the accounts now have the properties that we need for the signals.
67 00:15:38.050 ⇒ 00:15:39.800 Uttam Kumaran: Okay, let’s move this to review auto.
68 00:15:40.000 ⇒ 00:15:40.560 Mustafa Raja: Okay.
69 00:15:53.110 ⇒ 00:16:01.629 Giselle Agot: Okay, so we have 2 in progress. And we have also for internal review. So I believe it’s going to be assigned to you autumn to review this.
70 00:16:03.846 ⇒ 00:16:04.820 Uttam Kumaran: That’s perfect.
71 00:16:05.950 ⇒ 00:16:06.810 Giselle Agot: Okay.
72 00:16:10.670 ⇒ 00:16:14.310 Giselle Agot: Mustafa, you have anything to ask or anything.
73 00:16:14.656 ⇒ 00:16:24.350 Mustafa Raja: Yeah, I have. I have attached the clay table with it, and also the loom, explaining what’s happening in these Combos for both of the combo tickets.
74 00:16:25.680 ⇒ 00:16:32.059 Mustafa Raja: So, yeah, these are the resources to review the this. These tickets.
75 00:16:35.200 ⇒ 00:16:38.860 Uttam Kumaran: Okay, yeah, these are all in review. So I’ll I’ll review them today.
76 00:16:41.630 ⇒ 00:16:42.440 Giselle Agot: Okay.
77 00:16:46.210 ⇒ 00:16:57.270 Giselle Agot: right? Just to clarify. I I have a question. I don’t know what this next cycle like. It’s going to be next priority. Right? This is the to do list at the moment
78 00:16:57.600 ⇒ 00:17:04.430 Giselle Agot: that’s pending, or that’s going to be prioritized by Mustafa. Did I understand it? Right.
79 00:17:06.075 ⇒ 00:17:10.764 Uttam Kumaran: Yeah, I think that’s I mean, did did Amber share with you like how our things run
80 00:17:11.500 ⇒ 00:17:12.409 Uttam Kumaran: at all?
81 00:17:13.574 ⇒ 00:17:17.659 Giselle Agot: No, not yet. But yeah, I was just looking at the dashboard and
82 00:17:17.900 ⇒ 00:17:21.670 Giselle Agot: looking at the task as well, and also.
83 00:17:21.670 ⇒ 00:17:26.269 Uttam Kumaran: Yeah, I mean, I, all this is written down in notion. So I can send you.
84 00:17:27.339 ⇒ 00:17:29.362 Uttam Kumaran: We had to say, but it’s
85 00:17:30.190 ⇒ 00:17:30.940 Uttam Kumaran: Okay, yeah, sure.
86 00:17:31.383 ⇒ 00:17:39.799 Uttam Kumaran: Just sent it in slack. But yeah, she has all the guides on how to use stuff like that.
87 00:17:39.800 ⇒ 00:17:42.059 Giselle Agot: Oh, okay, all right. Got it.
88 00:17:42.780 ⇒ 00:17:49.880 Giselle Agot: Okay? I think that’s the update that we have for today. Unless.
89 00:17:51.272 ⇒ 00:17:53.359 Uttam Kumaran: I think that’s fine.
90 00:17:53.910 ⇒ 00:17:55.999 Giselle Agot: Awesome, Mustafa. You’re all set.
91 00:17:56.310 ⇒ 00:17:58.390 Mustafa Raja: Yeah, yeah, okay.
92 00:17:59.377 ⇒ 00:18:03.242 Uttam Kumaran: And then we just reminding we have our. We have our meeting later.
93 00:18:03.540 ⇒ 00:18:04.160 Giselle Agot: Yes.
94 00:18:04.570 ⇒ 00:18:09.309 Mustafa Raja: Okay. Okay. Thank you.
95 00:18:09.580 ⇒ 00:18:10.120 Mustafa Raja: Thank you.
96 00:18:10.690 ⇒ 00:18:11.330 Giselle Agot: Bye.
97 00:18:11.330 ⇒ 00:18:11.880 Mustafa Raja: Bye.