Meeting Title: Shoptalk Registration Clarification Call Date: 2025-07-30 Meeting participants: Robert Tseng, Laura.Setterfield-Sm


WEBVTT

1 00:04:00.300 00:04:02.039 Laura.Setterfield-Sm: Hi, Robert, how are you?

2 00:04:03.580 00:04:05.269 Laura.Setterfield-Sm: Hello! Good! How are you?

3 00:04:05.470 00:04:08.299 Laura.Setterfield-Sm: Can’t hear you? Very well. Hang on a moment.

4 00:04:10.430 00:04:11.330 Laura.Setterfield-Sm: Oh.

5 00:04:12.390 00:04:13.680 Robert Tseng: Oh, can you hear me now?

6 00:04:14.000 00:04:20.879 Laura.Setterfield-Sm: Yes, it’s a little better, I am. I’ll have to. I’m not sure if it’s my Internet or yours. But I can hear you.

7 00:04:22.140 00:04:26.239 Robert Tseng: Okay. Yeah, I don’t know. I was just on a call. So feel like.

8 00:04:26.240 00:04:45.000 Laura.Setterfield-Sm: That sounds slightly better. Thank you so much for scheduling some time to speak with me. It was. It was just a brief it was just going to be a brief call. I just had a few questions for you. And I couldn’t see that you’d attended shop talk before, so I wanted to see if there was any questions you had for me as well.

9 00:04:46.071 00:04:52.208 Robert Tseng: Yeah, no, I’ve never attempted attended shop talk before. I think I’ve just heard of it. And

10 00:04:52.780 00:04:57.189 Robert Tseng: yeah, now I’m in a position where I feel like I would actually benefit from it. So.

11 00:04:57.190 00:04:57.700 Laura.Setterfield-Sm: Yeah.

12 00:04:58.263 00:04:59.390 Robert Tseng: They have

13 00:04:59.640 00:05:07.969 Robert Tseng: have a budget, having wanted to make some decisions on, and be able to see all the like, the latest vendors that could help us where we’re at where we’re at.

14 00:05:08.386 00:05:11.450 Robert Tseng: Yeah. Just thought like a good opportunity. So reached out.

15 00:05:11.670 00:05:36.540 Laura.Setterfield-Sm: Perfect fantastic. My team just raised. One thing, which is the only reason I really wanted to jump on a call with you is when you join shoptalk from an audience perspective, it is the b 2 c side. And obviously I could see that you do. You are CEO, of another company, which is more on the b 2 b side. So I just wanted to double check when attending if you would be representing Eden or Brainforge, just because that

16 00:05:36.540 00:05:42.019 Laura.Setterfield-Sm: would be raised by our sponsor partners, depending on who you represented when when you joined.

17 00:05:42.700 00:05:46.672 Robert Tseng: Yeah, no. So I mean, I represent Eden.

18 00:05:47.070 00:05:47.890 Laura.Setterfield-Sm: Okay.

19 00:05:47.890 00:05:48.440 Robert Tseng: Yeah.

20 00:05:48.700 00:06:13.479 Laura.Setterfield-Sm: Okay, perfect. That’s fine. I just wanted to clarify because I didn’t want you to, you know, be under false pretenses. Just because if you were joining from a b 2 b perspective that would come through our sales side of the business, and obviously Eden as a company, you know, and and budget and and the the revenue and everything would definitely qualify for the hosted program. So I’m more than happy to

21 00:06:13.480 00:06:28.740 Laura.Setterfield-Sm: accept you on that it was just to make sure that you are representing them from a consumer side rather than the the other business. Which I know that you’re a part of as well. So I just wanted to to clarify that before kind of moving forward. If if you know, if you hopefully, you can understand.

22 00:06:29.220 00:06:32.490 Robert Tseng: Yeah, no, I I get it. I, yeah, I think

23 00:06:32.740 00:06:59.690 Robert Tseng: I I kind of figured it might have been something like that. So maybe more context is like, yeah, brainforges my company. Yeah, I think, function like title wise. I’m still CEO. But I do have a CEO replacement. And I’m on Eden full time. I’m the head of data now. So it’s I mean, obviously, I want to keep promoting my company. I still own part of it, but like I coming to shoptalk as a representing Eden.

24 00:07:00.110 00:07:16.631 Laura.Setterfield-Sm: Yeah, perfect. And that’s it from my side. I just wanted to to clarify. I feel like it’s easier to do that over a phone call than back and forth over email, so I just wanted to jump on and obviously obviously speak to you as well. It’s it’s good to speak to execs that we’re gonna be actually meeting as well. So

25 00:07:16.990 00:07:17.890 Laura.Setterfield-Sm: so yeah.

26 00:07:18.920 00:07:20.469 Robert Tseng: Great. Yeah, perfect.

27 00:07:20.910 00:07:27.499 Robert Tseng: I guess. If you have any other questions I’m happy to answer, I’m I’m sorry. It took me a while to get back to you.

28 00:07:27.500 00:07:42.410 Laura.Setterfield-Sm: No, don’t worry, no, don’t worry at all. No, the email that you sent back was perfect. So I can send you the the link again. All you would need to do is re register, and then I can push you through and we can go from there and then I can allocate your ticket.

29 00:07:42.880 00:07:43.720 Robert Tseng: Okay, that sounds great.

30 00:07:43.720 00:07:45.810 Laura.Setterfield-Sm: Perfect thanks. So much for your time.

31 00:07:45.990 00:07:46.680 Robert Tseng: Thanks, Laura.

32 00:07:46.680 00:07:47.720 Laura.Setterfield-Sm: Thank you. Bye.