Meeting Title: Internship Program Ticket Creation Walkthrough Date: 2025-07-02 Meeting participants: Rico Rejoso, Amber Lin
WEBVTT
1 00:01:24.880 ⇒ 00:01:26.050 Amber Lin: Hello!
2 00:01:43.100 ⇒ 00:01:47.559 Amber Lin: There you go! I think you might be on mute because I can’t hear you.
3 00:01:48.380 ⇒ 00:01:49.390 Rico Rejoso: New here! Oh.
4 00:01:49.390 ⇒ 00:01:50.550 Amber Lin: There we go.
5 00:01:56.540 ⇒ 00:01:58.869 Amber Lin: Yeah. I just wanted to use this.
6 00:01:59.220 ⇒ 00:02:10.120 Amber Lin: Use this meeting to quickly walk you through how I make tickets with AI based on a given project plan. I think
7 00:02:10.229 ⇒ 00:02:12.739 Amber Lin: I when I talked to Utam, he said.
8 00:02:13.120 ⇒ 00:02:19.019 Amber Lin: that for your hours outside of operations,
9 00:02:20.520 ⇒ 00:02:35.980 Amber Lin: where we can use that for project management, for now. We’re still looking for Project Coordinator. But we were hoping that you can try it out to see if that’s something you’re interested in.
10 00:02:37.740 ⇒ 00:02:39.980 Rico Rejoso: Yes, definitely. I can help you and assist you.
11 00:02:40.470 ⇒ 00:02:57.139 Amber Lin: Yay, okay. So let me show you really quickly on how I usually do it, and perhaps you can take take a try at it. And then this is so. What I’m showing you is for the intern cohort.
12 00:02:58.680 ⇒ 00:03:23.950 Amber Lin: We would also need some help with the marketing project management, which I booked a meeting between you, me and Hannah tomorrow to sort of walk us through what the marketing marketing team does, and we can have another meeting, or just, I can write some stuff up on the steps we take to do project management, so I’ll help prepare you for all of that.
13 00:03:26.700 ⇒ 00:03:27.700 Rico Rejoso: Thank you.
14 00:03:28.670 ⇒ 00:03:30.120 Amber Lin: So this is
15 00:03:30.430 ⇒ 00:03:37.919 Amber Lin: this is the project management plan that we created. And we’re gonna use this to create tickets
16 00:03:38.090 ⇒ 00:03:40.160 Amber Lin: in for linear.
17 00:03:41.110 ⇒ 00:03:47.219 Amber Lin: So oh, a quick overview. Essentially, the the interns would be
18 00:03:47.690 ⇒ 00:04:00.319 Amber Lin: doing 2 main projects. So one of them is going to be productivity analytics. So both of these are internal projects, and the second one is going to be marketing analytics. So how?
19 00:04:00.550 ⇒ 00:04:14.289 Amber Lin: How our content marketing or campaigns are doing. And the 1st one is about employee productivity. So how much time is spent? How does it relate to revenue and costs, etcetera.
20 00:04:15.410 ⇒ 00:04:23.849 Amber Lin: So for that, I’ve already listed the tickets for each of these projects.
21 00:04:24.080 ⇒ 00:04:28.540 Amber Lin: and I’ve asked a wish to comment on this to
22 00:04:31.340 ⇒ 00:04:39.170 Amber Lin: to do any, to add any of the tickets that we need, and it seems like, based on his 1st password. Pretty good.
23 00:04:39.780 ⇒ 00:04:46.309 Amber Lin: We’re pretty good on these tickets for productivity, and it seems like he didn’t leave any comments here.
24 00:04:47.170 ⇒ 00:04:49.960 Amber Lin: So okay,
25 00:04:54.230 ⇒ 00:04:56.790 Amber Lin: okay, okay.
26 00:05:01.370 ⇒ 00:05:02.380 Amber Lin: projects.
27 00:05:03.420 ⇒ 00:05:04.350 Amber Lin: Okay.
28 00:05:04.460 ⇒ 00:05:15.430 Amber Lin: sounds good checking any projects they have. So in total, we have 8 weeks for this internship program. And we currently
29 00:05:15.650 ⇒ 00:05:18.980 Amber Lin: we do 2 weeks per sprint.
30 00:05:19.210 ⇒ 00:05:27.599 Amber Lin: And the 1st thing we are going to do is to put all of these tickets
31 00:05:28.770 ⇒ 00:05:35.390 Amber Lin: into linear. And in, I think you’re also in this team.
32 00:05:35.760 ⇒ 00:05:39.440 Amber Lin: So when we go here and we navigate to.
33 00:05:39.630 ⇒ 00:05:40.640 Rico Rejoso: Projects.
34 00:05:41.370 ⇒ 00:05:44.920 Rico Rejoso: I think I’m not on that. I’m sorry I’m not on that team yet.
35 00:05:44.920 ⇒ 00:05:47.490 Rico Rejoso: Oh, let me check if you’re in there.
36 00:05:47.790 ⇒ 00:05:48.920 Rico Rejoso: Thank you.
37 00:05:49.220 ⇒ 00:05:52.780 Amber Lin: So, Nope, you are not in there.
38 00:05:53.230 ⇒ 00:05:59.809 Amber Lin: So I just invited you should be able to see that it’s called internship program 2025.
39 00:06:00.860 ⇒ 00:06:02.830 Rico Rejoso: Yep, checking, now hmm.
40 00:06:08.720 ⇒ 00:06:16.550 Amber Lin: So under projects we would see 2 of them. One is called Productivity Dashboard, the other one’s called marketing Dashboard.
41 00:06:18.220 ⇒ 00:06:29.050 Amber Lin: And what I would do actually is, I would go to my traitivity.
42 00:06:29.170 ⇒ 00:06:33.110 Amber Lin: and I will go to the project that I
43 00:06:33.780 ⇒ 00:06:40.090 Amber Lin: created this under. So I had a intern project where I’ve attached
44 00:06:40.230 ⇒ 00:06:48.990 Amber Lin: a file of recording that a wish discussed with Utam about this project. I am also going to
45 00:06:50.313 ⇒ 00:06:55.770 Amber Lin: add here instructions on creating linear tickets.
46 00:06:56.070 ⇒ 00:06:59.169 Amber Lin: So actually, I am going to
47 00:06:59.470 ⇒ 00:07:03.570 Amber Lin: go copy I’ll send you all of the prompts for
48 00:07:04.113 ⇒ 00:07:07.500 Amber Lin: Gp, the Gpts we use in a moment.
49 00:07:08.020 ⇒ 00:07:11.580 Amber Lin: So I’m gonna go here and copy
50 00:07:18.700 ⇒ 00:07:20.220 Amber Lin: So
51 00:07:26.140 ⇒ 00:07:38.630 Amber Lin: so I’m gonna copy all of this, this prompt and I will go back to.
52 00:07:39.780 ⇒ 00:07:42.350 Amber Lin: Sorry I’m gonna go back to
53 00:07:43.130 ⇒ 00:07:47.029 Amber Lin: the project I have for intern. So I’m gonna add that here.
54 00:07:51.960 ⇒ 00:07:59.820 Amber Lin: so that will save as a system prompt for the Gbt. And what we want to do now is we want to take all of this
55 00:07:59.980 ⇒ 00:08:04.370 Amber Lin: with the contacts that Gbt has to create tickets for
56 00:08:04.955 ⇒ 00:08:07.279 Amber Lin: each of these. Right? So
57 00:08:07.640 ⇒ 00:08:13.490 Amber Lin: let’s start by. I’m gonna copy this whole document into Gpt.
58 00:08:14.210 ⇒ 00:08:26.190 Amber Lin: I’m gonna ask it. Help me create the write the tickets for the productivity.
59 00:08:31.066 ⇒ 00:08:32.840 Amber Lin: Guess both.
60 00:08:34.700 ⇒ 00:08:40.780 Amber Lin: And marketing analytics projects.
61 00:08:41.350 ⇒ 00:08:56.830 Amber Lin: So just to make it extra secure, I’ll copy like, I’ll copy that, and then as well as
62 00:08:58.820 ⇒ 00:08:59.940 Amber Lin: this one.
63 00:09:07.480 ⇒ 00:09:10.120 Amber Lin: So let’s see what it gives us back.
64 00:09:13.140 ⇒ 00:09:14.060 Amber Lin: Okay?
65 00:09:20.150 ⇒ 00:09:26.599 Amber Lin: So essentially, these are all the tickets we would have.
66 00:09:27.688 ⇒ 00:09:32.790 Amber Lin: I know that we can batch import
67 00:09:33.120 ⇒ 00:09:36.970 Amber Lin: gets too linear. I haven’t tried that yet.
68 00:09:37.860 ⇒ 00:09:41.330 Amber Lin: Think we can import.
69 00:09:47.600 ⇒ 00:09:48.360 Amber Lin: Huh?
70 00:09:54.820 ⇒ 00:09:55.550 Amber Lin: Hmm.
71 00:10:06.450 ⇒ 00:10:07.360 Amber Lin: okay.
72 00:10:13.250 ⇒ 00:10:20.310 Amber Lin: okay, I’m gonna go try and convert that for this into a table.
73 00:10:33.390 ⇒ 00:10:35.749 Amber Lin: Okay, let’s see what it does.
74 00:10:48.090 ⇒ 00:10:53.759 Amber Lin: And while it’s processing, let me see where the import button is in linear.
75 00:11:03.710 ⇒ 00:11:04.570 Amber Lin: Oh.
76 00:11:08.400 ⇒ 00:11:11.230 Amber Lin: so team settings.
77 00:11:32.390 ⇒ 00:11:33.790 Amber Lin: it looks so.
78 00:11:39.540 ⇒ 00:11:46.339 Amber Lin: or it’s Oh, gosh! I haven’t ran that before. Maybe it’s this one.
79 00:11:52.380 ⇒ 00:11:53.440 Amber Lin: Okay.
80 00:11:53.570 ⇒ 00:12:00.000 Amber Lin: Nope, anyways, we’ll figure that out if we can import directly.
81 00:12:02.360 ⇒ 00:12:12.750 Amber Lin: But if it doesn’t work, we would just, I usually just copy and paste all these issues
82 00:12:13.300 ⇒ 00:12:19.610 Amber Lin: into linear. And then I work with the wish to check if all of them are valid.
83 00:12:20.010 ⇒ 00:12:30.990 Amber Lin: So, for instance, if we have to do it manually, then I would do this, go back to
84 00:12:33.640 ⇒ 00:12:39.420 Amber Lin: this one, go into issues, and
85 00:12:40.100 ⇒ 00:12:43.290 Amber Lin: I would just click, see and then
86 00:12:44.080 ⇒ 00:12:54.940 Amber Lin: copy these over. It’s a little bit manual, but that could work so I’ll assign.
87 00:12:55.890 ⇒ 00:12:58.510 Amber Lin: So, keeping it in the backlog.
88 00:12:58.970 ⇒ 00:13:13.200 Amber Lin: making sure the action items are a checklist and then assigning points as well. So I would
89 00:13:13.670 ⇒ 00:13:15.530 Amber Lin: assign a point.
90 00:13:16.315 ⇒ 00:13:19.165 Amber Lin: Oh, sorry it didn’t enable estimates.
91 00:13:20.170 ⇒ 00:13:26.790 Amber Lin: so I’ll just walk you through this one ticket, and I can do the rest. But I just want to show you how I
92 00:13:26.920 ⇒ 00:13:36.010 Amber Lin: how I can do these issue late. This share statuses.
93 00:13:42.620 ⇒ 00:13:45.470 Amber Lin: General estimates.
94 00:13:47.680 ⇒ 00:13:58.640 Amber Lin: so I’m gonna do that and extend estimate scale. And when it comes to SMS we usually just assume 1 point is 2 h. Oh.
95 00:13:59.070 ⇒ 00:14:00.230 Amber Lin: wrong team.
96 00:14:12.960 ⇒ 00:14:18.790 Amber Lin: So now I can go to estimate. And I believe it said it was 1 point.
97 00:14:19.540 ⇒ 00:14:23.860 Amber Lin: So I’m just gonna do the same for the for the other ones.
98 00:14:24.500 ⇒ 00:14:33.080 Amber Lin: Okay, hello. Amber. Yeah, I do apologize. The video was cutting in and out, although this is recorded. Right? So I,
99 00:14:33.080 ⇒ 00:14:34.170 Amber Lin: yeah, it is recorded.
100 00:14:34.580 ⇒ 00:14:38.520 Rico Rejoso: Yeah, I can check it. It’s raining pretty bad in here.
101 00:14:38.700 ⇒ 00:14:44.739 Amber Lin: Oh, I see no worries, no worries at all. Actually, can I send you the
102 00:14:44.960 ⇒ 00:14:53.710 Amber Lin: marketing ones? I can do the productivity ones. Can I send you the marketing ones, and can you try and add them to the
103 00:14:54.654 ⇒ 00:14:56.590 Amber Lin: to the linear project?
104 00:14:57.030 ⇒ 00:15:03.980 Rico Rejoso: Sure just give me time once I review it as well, since everything was cutting in and out on my end of the video as well.
105 00:15:04.160 ⇒ 00:15:08.190 Rico Rejoso: Oh, okay, no worries. I think that would be a good place to.
106 00:15:08.320 ⇒ 00:15:13.600 Amber Lin: Test it out. I will include it at
107 00:15:13.870 ⇒ 00:15:22.689 Amber Lin: the bottom of this document, and I will also send this this one to you.
108 00:15:23.070 ⇒ 00:15:25.570 Amber Lin: So let me send this.
109 00:15:26.170 ⇒ 00:15:32.889 Amber Lin: Make sure you have access, so I’ll send this one.
110 00:15:43.060 ⇒ 00:15:49.029 Rico Rejoso: Yeah, I’ll send the notion to you. The tickets for the marketing. Is at the bottom of that one.
111 00:15:49.820 ⇒ 00:15:50.510 Rico Rejoso: Got it.
112 00:15:50.510 ⇒ 00:15:52.239 Amber Lin: So right at the bottom. Yeah.
113 00:15:52.590 ⇒ 00:15:55.230 Amber Lin: And you can look at an example.
114 00:15:56.655 ⇒ 00:15:57.390 Rico Rejoso: Here.
115 00:15:59.410 ⇒ 00:16:03.110 Rico Rejoso: Yes, I’ll do. I’ll check it out and I’ll do the marketing right.
116 00:16:03.600 ⇒ 00:16:10.729 Amber Lin: Alright. Thank you so much. Ping me if you have any questions, and also let me know when you’re done, so we can assign them to different cycles.
117 00:16:11.130 ⇒ 00:16:13.240 Rico Rejoso: Will do. Thank you so much. Amber.
118 00:16:13.400 ⇒ 00:16:14.170 Amber Lin: Thanks.
119 00:16:14.680 ⇒ 00:16:15.550 Amber Lin: Bye-bye.
120 00:16:15.600 ⇒ 00:16:16.909 Rico Rejoso: Alright! Have a good one.
121 00:16:17.230 ⇒ 00:16:17.869 Amber Lin: You too.