2025-06-17_weekly_managers_meeting

Meeting Title: Weekly Managers Meeting Date: 2025-06-17 Meeting participants: Awaish Kumar, Hannah Wang, Amber Lin, robert, Uttam Kumaran, 19257868273

WEBVTT

1 00:05:20.650 ⇒ 00:05:21.800 Amber Lin: Hello!

2 00:05:25.020 ⇒ 00:05:25.850 robert: Amber.

3 00:05:26.100 ⇒ 00:05:27.209 Awaish Kumar: Hey, everyone.

4 00:05:27.610 ⇒ 00:05:35.979 Amber Lin: Alright. Let me make a oh, let me go find our managers meeting notion, Doc, and put our agenda there.

5 00:06:15.190 ⇒ 00:06:17.139 Amber Lin: Robert, is what I’m gonna be joining.

6 00:06:34.560 ⇒ 00:06:37.219 Amber Lin: Oh, I think you’re all muted.

7 00:06:40.520 ⇒ 00:06:42.190 Hannah Wang: I don’t know if he heard you.

8 00:06:42.620 ⇒ 00:06:43.799 Amber Lin: Oh, Robert, do you know.

9 00:06:43.800 ⇒ 00:06:46.909 robert: I said. I said, we just got off a sales call side.

10 00:06:46.910 ⇒ 00:06:47.660 Amber Lin: Oh, I see!

11 00:06:47.660 ⇒ 00:06:49.399 robert: Might be taking a few minutes for himself.

12 00:06:49.790 ⇒ 00:06:50.480 Amber Lin: Okay.

13 00:08:38.270 ⇒ 00:08:39.159 Uttam Kumaran: Hello!

14 00:08:42.600 ⇒ 00:08:43.640 Amber Lin: Hi.

15 00:08:53.040 ⇒ 00:09:02.020 Amber Lin: okay, let me share. I’m gonna share this document in our chat.

16 00:09:03.020 ⇒ 00:09:04.650 Uttam Kumaran: Covers the

17 00:09:04.650 ⇒ 00:09:11.019 Uttam Kumaran: sorry, just a bunch of thoughts on my mind today it’s been a real roller coaster day. Well, we had. Actually, we had.

18 00:09:11.420 ⇒ 00:09:13.100 Uttam Kumaran: Amazing sales calls

19 00:09:13.280 ⇒ 00:09:21.510 Uttam Kumaran: like elsewhere, partners went really well. Blueprint equity went really well, looks like default is gonna close any moment now.

20 00:09:22.270 ⇒ 00:09:24.180 Uttam Kumaran: Got like the verbal yes, and.

21 00:09:24.180 ⇒ 00:09:24.870 Amber Lin: Okay.

22 00:09:25.518 ⇒ 00:09:30.900 Uttam Kumaran: What’s it called? And fanstake looks like they’re going to go with the the proof of concept and

23 00:09:31.070 ⇒ 00:09:37.080 Uttam Kumaran: looks like we’re their stuff is, looks like the easiest stuff we’ve ever done. So really. Good day.

24 00:09:38.100 ⇒ 00:09:39.980 Uttam Kumaran: very stressed out. So.

25 00:09:40.280 ⇒ 00:09:40.950 Amber Lin: Okay.

26 00:09:40.950 ⇒ 00:09:43.120 Uttam Kumaran: Yeah, we’re talking about a couple of things.

27 00:09:43.880 ⇒ 00:09:44.540 Amber Lin: Great.

28 00:09:49.580 ⇒ 00:09:56.310 Amber Lin: Oh, okay, I can share my screen. I can facilitate this feeding. And then

29 00:09:56.570 ⇒ 00:09:59.200 Amber Lin: you guys can talk about the things you want.

30 00:09:59.780 ⇒ 00:10:00.115 Uttam Kumaran: There!

31 00:10:00.660 ⇒ 00:10:01.860 Amber Lin: So

32 00:10:03.320 ⇒ 00:10:19.109 Amber Lin: 1st one we have here. I think the main few items here is that one I know you guys want to overview the sales and marketing. I think the most important one is to look at each of the leadership’s time, especially your time and Robert’s time. Talk about triaging.

33 00:10:19.640 ⇒ 00:10:20.040 Uttam Kumaran: Yeah.

34 00:10:20.040 ⇒ 00:10:28.659 Amber Lin: There was the other few like ad hoc, items, let’s see.

35 00:10:28.780 ⇒ 00:10:34.210 Amber Lin: And so and after that there’s some time sensitive issues that we want to talk about.

36 00:10:34.320 ⇒ 00:10:37.160 Amber Lin: and if address a few concerns.

37 00:10:37.600 ⇒ 00:10:42.080 Amber Lin: and then if we have time, we can talk about ad hoc stuff, and then, as a result.

38 00:10:42.210 ⇒ 00:10:45.270 Amber Lin: we should talk. We have a media action plan.

39 00:10:45.644 ⇒ 00:10:50.399 Amber Lin: Set up any, follow up meetings because we’re not gonna finish all everything in this meeting. And then.

40 00:10:50.400 ⇒ 00:10:52.940 Uttam Kumaran: Doesn’t matter more stuff today. It’s fine. We can push it.

41 00:10:53.229 ⇒ 00:11:14.089 Amber Lin: Yeah, I think, yeah. And I think for the matter more stuff, you already said is on currently good progress is more of a reflection thing, and to prevent in the future. And I think that could be more of a Pm. Tech lead meeting, which I do have set up every week. So as long as we know what we want to discuss for that, I can make that meeting happen.

42 00:11:15.150 ⇒ 00:11:24.670 Amber Lin: Yeah. So I’ll let you guys lead. You guys should have access to this document. So feel free to just write in this talk about any updates.

43 00:11:26.920 ⇒ 00:11:27.910 Uttam Kumaran: Okay.

44 00:11:30.170 ⇒ 00:11:43.539 Uttam Kumaran: yeah, I mean, in terms of I guess maybe I’ll give my feedback. I think we’ve I don’t know. It seems like every week. I’m like the sales stuff we’re doing is working. I think it looks like based on Robert. Your updates, like spark plug.

45 00:11:43.650 ⇒ 00:11:49.770 Uttam Kumaran: is going to sort of become something larger. It looks like the fan state thing is working.

46 00:11:50.570 ⇒ 00:11:52.810 Uttam Kumaran: it looks like default will

47 00:11:52.940 ⇒ 00:12:08.670 Uttam Kumaran: default, will I mean, if and when will be our highest rate client ever we are. Gonna sign a 2, 50 an hour with them, which is like a huge milestone. I don’t think I ever thought I I think I believe we would get there, but I don’t think, you know

48 00:12:08.810 ⇒ 00:12:18.170 Uttam Kumaran: it was always an uphill battle, and so I think that should be. That’s pretty awesome, so I feel I feel better. I think we have.

49 00:12:18.930 ⇒ 00:12:34.019 Uttam Kumaran: We’re sort of hitting some of the walls that I think I’ve mentioned before, which is just like the pain of not hiring while we’re growing but the money that’s gonna come in is is gonna be like really helpful for stability.

50 00:12:34.230 ⇒ 00:12:35.340 Uttam Kumaran: So

51 00:12:35.580 ⇒ 00:12:44.379 Uttam Kumaran: I I think, like we’re on a good track, I think. Certainly, though, we’re gonna ha! Ha! Hit a project management sort of bottleneck.

52 00:12:45.180 ⇒ 00:12:46.939 Uttam Kumaran: As just like we expected.

53 00:12:48.730 ⇒ 00:12:57.860 Uttam Kumaran: So that’s my probably my my biggest call, and and of course relate the other bottlenecks. But I do think that our time to sales has been positive.

54 00:12:59.130 ⇒ 00:13:02.250 Amber Lin: Great Robert, what about you?

55 00:13:06.750 ⇒ 00:13:11.359 robert: Yeah, I’m not my screen. So I’m not gonna like right on the dock. But

56 00:13:11.610 ⇒ 00:13:15.940 robert: I mean, as far as like just general time spent in sales. I feel like

57 00:13:16.070 ⇒ 00:13:17.669 robert: my time has been more.

58 00:13:18.340 ⇒ 00:13:22.470 robert: I’m drawing the existing accounts. So with.

59 00:13:22.720 ⇒ 00:13:31.830 robert: Yeah, we’ve been with spark plug this the past couple of weeks. I mean, both are at the point of where we’re pushing for the upsell. So it’s just a matter of like what

60 00:13:31.940 ⇒ 00:13:35.879 robert: what that’s gonna be like. I think they both have good chances of

61 00:13:36.110 ⇒ 00:13:41.460 robert: of moving up. But I think reading will just be slower. Park spark, plug seems to have like a more urgent need.

62 00:13:42.285 ⇒ 00:13:46.390 robert: I mean, the automation is going well, so I always have more inbound

63 00:13:46.690 ⇒ 00:13:50.369 robert: stuff that’s coming in that I’m scheduling discovery calls for

64 00:13:51.203 ⇒ 00:13:58.329 robert: and then I’ve refreshed all the the campaign. So that’s just more like weekly habits that are that are continuing to run.

65 00:13:58.480 ⇒ 00:14:01.079 robert: But just the overall time.

66 00:14:01.190 ⇒ 00:14:06.740 robert: Bad on just net new things is is lower for me in the past 2 weeks.

67 00:14:07.620 ⇒ 00:14:15.480 robert: also with the the client blow ups of the you know, this week I’ve pretty much spent most of my time on sale.

68 00:14:15.780 ⇒ 00:14:17.560 Amber Lin: Or non sales, replying, work.

69 00:14:19.660 ⇒ 00:14:21.190 Uttam Kumaran: Yeah, okay.

70 00:14:25.210 ⇒ 00:14:32.369 Uttam Kumaran: yeah. So I think overall, I’m not surprised at what’s breaking, but it is breaking. I mean, like, I don’t think I’m quick to be like.

71 00:14:33.090 ⇒ 00:14:35.519 Uttam Kumaran: Oh, my God, I’m I’m really low on time, but

72 00:14:35.630 ⇒ 00:14:40.859 Uttam Kumaran: I I probably have like a hundred unread slacks right now. All of them seem pretty important.

73 00:14:41.210 ⇒ 00:14:45.230 Uttam Kumaran: And so I’m hitting some sort of wall.

74 00:14:45.720 ⇒ 00:14:57.499 Uttam Kumaran: But I do think that we put a lot into sales, and it’s coming up. I mean, Ben is someone that we talked to 2 months ago, and then I talked to before that 4 months ago elsewhere came from next coast.

75 00:14:57.790 ⇒ 00:15:05.809 Uttam Kumaran: I don’t forget where blueprint came from. Default was because as well, so like stuff we did habitually last 6 months is working.

76 00:15:06.030 ⇒ 00:15:12.869 Uttam Kumaran: which is like kind of crazy. But it is so I feel like that’s at least something we can hold on to. There.

77 00:15:19.070 ⇒ 00:15:21.400 Uttam Kumaran: That’s probably it from from the sales side.

78 00:15:21.740 ⇒ 00:15:26.869 robert: Yeah, there’s still a couple of things I wanna get going. I want email to start going again. And then.

79 00:15:27.433 ⇒ 00:15:47.769 robert: yeah, I mean, with the new automations that we have set up from the AI team. I was talking to Hannah about this earlier today, but continuing to push on the events based marketing. So whether getting us into events or targeting people around events, I think there’s we’ve slowed down because I have less.

80 00:15:48.090 ⇒ 00:15:52.249 robert: We haven’t been just randomly posting about events that were

81 00:15:52.590 ⇒ 00:15:57.709 robert: interested in so. But like, I think, if that dies down just because we’re not

82 00:15:59.320 ⇒ 00:16:10.429 robert: Kind of contributing there. Then I think we’re gonna dry up on on new leads eventually. So we gotta just keep we may get that into a place where it’s gonna run, even without us.

83 00:16:10.977 ⇒ 00:16:13.680 robert: Always talking about events that we’re going through.

84 00:16:18.890 ⇒ 00:16:19.640 Amber Lin: Great!

85 00:16:20.090 ⇒ 00:16:30.329 Amber Lin: I think we’ll add that to. I think it’s part of this list. I’ll just add it to the list of things we want people to own and take on.

86 00:16:36.640 ⇒ 00:16:37.580 Amber Lin: Okay.

87 00:16:38.960 ⇒ 00:16:40.180 Amber Lin: Awesome.

88 00:16:42.570 ⇒ 00:16:45.400 Amber Lin: Alright, okay.

89 00:16:45.650 ⇒ 00:16:53.500 Amber Lin: Next one. Do you wanna start with a quick framing on these items.

90 00:16:54.800 ⇒ 00:17:00.843 Uttam Kumaran: Yeah, I think. Yeah, this is probably this is just a little bit like,

91 00:17:10.869 ⇒ 00:17:11.790 Uttam Kumaran: Second.

92 00:17:17.319 ⇒ 00:17:17.969 Amber Lin: Hmm.

93 00:17:18.819 ⇒ 00:17:21.010 Uttam Kumaran: You know.

94 00:17:21.339 ⇒ 00:17:26.049 Amber Lin: Oh, wait! Is it me? Or is this Utam’s audio very choppy.

95 00:17:27.500 ⇒ 00:17:30.100 Hannah Wang: Yeah, I can’t. I can’t hear that. Well, right now.

96 00:17:30.100 ⇒ 00:17:31.330 robert: Yeah, I’ve talked with you.

97 00:17:32.580 ⇒ 00:17:33.790 Uttam Kumaran: Did I lose you?

98 00:17:36.020 ⇒ 00:17:38.980 Hannah Wang: You’re kind of back, I think.

99 00:17:58.010 ⇒ 00:17:59.070 Amber Lin: Hello!

100 00:18:00.540 ⇒ 00:18:04.170 Hannah Wang: I think he’s gonna rejoin. He left the zoom.

101 00:18:09.910 ⇒ 00:18:15.430 Amber Lin: I mean we can, if we can, take the time to read what he sent here.

102 00:18:16.130 ⇒ 00:18:21.630 Amber Lin: So here, this is what Utam set in our channel.

103 00:18:22.310 ⇒ 00:18:26.310 Hannah Wang: Right. If you guys haven’t read it, we can take the time to read the channel first.st

104 00:18:26.590 ⇒ 00:18:28.060 Amber Lin: He’d be back.

105 00:19:08.530 ⇒ 00:19:09.900 19257868273: Hey, guys, can you hear me now?

106 00:19:11.420 ⇒ 00:19:12.650 Amber Lin: Hi, yeah.

107 00:19:13.700 ⇒ 00:19:17.349 19257868273: Okay? Yeah, just just to sort of

108 00:19:17.510 ⇒ 00:19:21.110 19257868273: on on this topic. Yeah, I just last.

109 00:19:21.220 ⇒ 00:19:24.649 19257868273: I think 2 weeks in particular, it fell a little bit

110 00:19:24.850 ⇒ 00:19:27.459 19257868273: difficult to wrangle all this stuff.

111 00:19:28.005 ⇒ 00:19:33.069 19257868273: I feel like brand work has sort of picked up a lot.

112 00:19:33.190 ⇒ 00:19:44.970 19257868273: I’m now running pool parts and off the record and starting to slowly get behind there. So I just think, like we have all these sort of items that are on my plate. And I basically completely

113 00:19:45.260 ⇒ 00:19:53.170 19257868273: not been able to work on the company at all. Which is like, okay, all of our financials, our structure.

114 00:19:53.618 ⇒ 00:20:02.269 19257868273: Like recruiting things like that. So I these are sort of the list of items that are on my plate. Now that I just need to find some way to

115 00:20:02.510 ⇒ 00:20:07.650 19257868273: minimize. I mean I I started this by sort of considering sales, but

116 00:20:08.300 ⇒ 00:20:23.049 19257868273: I don’t know. I I think last time we tried to push sales off it was not a good good thing to do. And so sales is gonna be something that I continue to to be a big part of. But I do think that there are these items that are kind of tougher to

117 00:20:23.280 ⇒ 00:20:26.160 19257868273: to manage that. I just wanna know that

118 00:20:26.390 ⇒ 00:20:30.089 19257868273: if if anyone in this crew can start to take on or supplement

119 00:20:30.200 ⇒ 00:20:43.229 19257868273: ideally. It would be like more towards like ownership of some of these items, and then, whether that sticks long term or not, it’s fine. But I do think that we are about to close quite a significant amount of business

120 00:20:43.410 ⇒ 00:20:50.810 19257868273: that that really needs to like get to the finish line and start and these are, there’s a bunch of items here that are

121 00:20:51.200 ⇒ 00:20:59.540 19257868273: just gonna start hurting without that cause. I just we’re gonna run out of time, and we’re not gonna get the Pm. Support soon enough to to supplement so

122 00:20:59.770 ⇒ 00:21:02.030 19257868273: kind of probably where? Where I would kick this off.

123 00:21:08.960 ⇒ 00:21:14.390 Amber Lin: Okay, let’s look at this this list.

124 00:21:14.520 ⇒ 00:21:15.910 Amber Lin: And.

125 00:21:16.650 ⇒ 00:21:17.389 19257868273: Yes, each.

126 00:21:17.390 ⇒ 00:21:26.230 Amber Lin: Person can say what they think realistically, they can own without compromising, say, their current responsibilities.

127 00:21:32.160 ⇒ 00:21:42.289 19257868273: If you want to go, I mean to to get to kind of give you one last thing you know, I would say like, I will keep trying. But my only option is to drop some of these items completely.

128 00:21:43.026 ⇒ 00:21:45.240 19257868273: Because we’re sort of getting to the

129 00:21:45.720 ⇒ 00:21:50.930 19257868273: we’re getting to the part where of of, like some, some some of the stuff that I’ve been dropping, that I need to

130 00:21:51.110 ⇒ 00:21:54.699 19257868273: circle back on, especially like some of the company planning stuff.

131 00:21:55.307 ⇒ 00:22:00.450 19257868273: and sales is not gonna stop. I think I’ve managed it enough to where

132 00:22:00.760 ⇒ 00:22:06.190 19257868273: it’s it consistently is yeah, like 30 40% of the time, and we will slowly chip at that. But

133 00:22:06.560 ⇒ 00:22:08.259 19257868273: the rest of the items are

134 00:22:08.490 ⇒ 00:22:12.160 19257868273: are hard to take on in like a 1012 h day.

135 00:22:17.370 ⇒ 00:22:18.540 19257868273: Sorry I got.

136 00:22:18.910 ⇒ 00:22:29.020 Hannah Wang: Oh, well, I was just gonna say, I probably can’t do any of these except 2 number 2, and the last one.

137 00:22:29.620 ⇒ 00:22:36.959 Hannah Wang: I mean, yeah, I’m gonna say, the I don’t know what this entails, but I can try. Type of thing

138 00:22:37.460 ⇒ 00:22:41.939 Hannah Wang: probably more. So for partnership support. I don’t really know what that means. But

139 00:22:42.830 ⇒ 00:22:53.560 Hannah Wang: any like logistical like email back and forth type of stuff like I can handle. Or I can try to help like logistic things, too.

140 00:22:55.860 ⇒ 00:23:00.300 Hannah Wang: So I don’t. I don’t know how helpful that’ll be, but I can help. There.

141 00:23:01.660 ⇒ 00:23:02.700 Amber Lin: Okay.

142 00:23:07.590 ⇒ 00:23:17.620 19257868273: Yeah, I I do wonder, like, Hannah, how much you can like try and own sort of

143 00:23:18.560 ⇒ 00:23:25.430 19257868273: marketing and brand, I mean, I feel like I’m I’m still spending probably an hour

144 00:23:26.370 ⇒ 00:23:31.789 19257868273: or so, maybe some days, like 2 HA day. Sort of doing marketing related stuff.

145 00:23:35.160 ⇒ 00:23:43.490 19257868273: I mean, I it’s on the top of the list, because it’s really important. But that is probably something that if I can just focus on getting posts to

146 00:23:45.470 ⇒ 00:23:48.920 19257868273: I think we should talk about what breaks. I guess if I’m not sort of

147 00:23:50.400 ⇒ 00:23:52.539 19257868273: how can we transfer some ownership.

148 00:23:54.970 ⇒ 00:23:55.660 Hannah Wang: Yeah, I guess.

149 00:23:55.660 ⇒ 00:24:04.800 Hannah Wang: Yes, like, let me know what you spend that time on, and then I’ll kind of take over

150 00:24:05.010 ⇒ 00:24:16.260 Hannah Wang: or see what I can take over cause some things obviously need your final sign off so I’m not gonna be that person, but kind of what we did for design like.

151 00:24:16.750 ⇒ 00:24:20.670 Hannah Wang: and and I work together, and then I give you kind of like the final

152 00:24:23.190 ⇒ 00:24:32.460 Hannah Wang: you get the final green, light kind of thing like, you’re at the finish line, basically or like, right before the finish line, you check everything but

153 00:24:32.770 ⇒ 00:24:35.330 Hannah Wang: everything. Up to that point I can try to

154 00:24:35.750 ⇒ 00:24:49.330 Hannah Wang: tackle. So yeah, what I mean, we could take this offline, too, or you can just write it down. But, like, let me know what you spent that one or 2 h doing per day, and then I’ll see if you can loft offload that to me.

155 00:24:52.240 ⇒ 00:24:56.740 Hannah Wang: Same with the partnership support stuff.

156 00:24:58.310 ⇒ 00:25:00.990 19257868273: Yeah. I do wonder whether, like

157 00:25:01.210 ⇒ 00:25:06.310 19257868273: in the short term, some help on the sales coordination side

158 00:25:06.540 ⇒ 00:25:09.440 19257868273: would be worth it. Robert, I don’t know? What do you think?

159 00:25:11.310 ⇒ 00:25:12.419 robert: Yeah, I think we should.

160 00:25:12.750 ⇒ 00:25:21.940 robert: I think that’s that way. It’ll be even better that like, when that person does end up coming in that role would have already been done, and planning to stand it off, or something like that.

161 00:25:23.610 ⇒ 00:25:31.760 19257868273: Okay, yeah, I think that is really like a huge, painful moment. Right now.

162 00:25:31.950 ⇒ 00:25:39.549 19257868273: like, for example, all those calls that I just told you I had as successful as they were. I now have to go, write, follow ups, and like

163 00:25:40.580 ⇒ 00:25:43.479 19257868273: like, basically, go do that and send them. And it’s

164 00:25:44.230 ⇒ 00:25:55.600 19257868273: not completely AI driven now, and like we’re close to the AI driven piece. But like I can’t, I haven’t spent enough time with the AI team to get it all done. So I think that’s something, Hannah, where

165 00:25:56.202 ⇒ 00:26:04.340 19257868273: and I think you do have some capacity. If you do, then I think that would be really helpful is assisting Robert and I. Short term

166 00:26:04.951 ⇒ 00:26:09.769 19257868273: if you can, on, like some of the sales coordinator for responsibilities that we have.

167 00:26:10.450 ⇒ 00:26:16.579 19257868273: which is like, just a lot of like helping us. Basically draft follow ups and sows

168 00:26:18.270 ⇒ 00:26:28.329 19257868273: and try to close some of our leads faster. You know that we’re sort of waiting on and engage with some more people that are on the list that we just haven’t.

169 00:26:31.080 ⇒ 00:26:31.820 Hannah Wang: Yeah.

170 00:26:31.820 ⇒ 00:26:36.510 robert: I can. I can work with Hannah to at least enable her on the

171 00:26:36.760 ⇒ 00:26:41.729 robert: definitely on the event stuff. Because we were talking about it earlier today. The sales coordinator stuff.

172 00:26:42.308 ⇒ 00:27:00.200 robert: Yeah, on the partnership support. I agree that eventually that should be collapsed with the sales Coordinator. That should be one of the same. So I mean a partnership lead should be treated similarly. I mean, it’s not that far different from like a sales lead. So I wonder if, like, that’s even part of the same base. So

173 00:27:00.863 ⇒ 00:27:03.230 robert: obviously like has like.

174 00:27:03.230 ⇒ 00:27:05.020 19257868273: Bottom. Because it’s yeah.

175 00:27:05.150 ⇒ 00:27:10.119 19257868273: Yeah. I just put that at the bottom, because I think that’s the one. It’s just something I’m really, really, it’s like I’m spending

176 00:27:10.580 ⇒ 00:27:11.310 19257868273: very.

177 00:27:11.310 ⇒ 00:27:17.879 robert: It does take longer. Yeah, and longer cycles. But yeah, I mean, like.

178 00:27:18.660 ⇒ 00:27:21.229 robert: I don’t know. We have definitely some vendors. That

179 00:27:21.380 ⇒ 00:27:40.689 robert: event, I mean with, you know, blue blueprint is gonna require another one to 2 h of your time doing like that live workshop, or whatever amplitude. If we’re gonna actually plan an event with them in August or that other, that other guy who wants to do something in New York like, there’s there’s definitely yeah, like some stuff there

180 00:27:41.540 ⇒ 00:27:43.759 robert: that I think already, kind of.

181 00:27:44.270 ⇒ 00:27:48.730 robert: I mean, there’s yeah, there’s it’s there’s more overlap.

182 00:27:48.730 ⇒ 00:28:01.080 19257868273: And a lot of it is the co-marketing right? We want to do co marketing. We want to sort of keep them engaged. For example rail is sending us leads like we should say, Hey, we’re about to write another blog post. We’re gonna publish a case like it’s sort of that stuff.

183 00:28:01.260 ⇒ 00:28:02.220 robert: Yeah.

184 00:28:02.790 ⇒ 00:28:07.980 19257868273: By the time I even think about it, it’s like it’s taking a while. So

185 00:28:08.150 ⇒ 00:28:15.840 19257868273: I do think that that would take a huge lift off, and I also think both of those would be net positive for revenue.

186 00:28:15.970 ⇒ 00:28:23.509 19257868273: like not purely just to take stuff off my plate. It’s actually like both of those, I think, would help to alleviate a lot of stuff

187 00:28:25.270 ⇒ 00:28:26.819 19257868273: and bring in more dollars.

188 00:28:27.770 ⇒ 00:28:34.470 Amber Lin: Okay, sounds good. How many hours do you estimate the sales? Coordinator would take.

189 00:28:37.700 ⇒ 00:28:40.879 Amber Lin: I mean, I thought, it was at least gonna be like a, like,

190 00:28:41.420 ⇒ 00:28:43.190 19257868273: Least a few hours a day.

191 00:28:46.540 ⇒ 00:28:51.330 19257868273: yeah, I mean for the for the current role for the people. I basically said, 10 to 20 HA week to start.

192 00:28:52.080 ⇒ 00:28:54.659 19257868273: Oh, we’ll we’ll have to break down, I think. The clear tasks.

193 00:28:55.610 ⇒ 00:28:59.540 19257868273: And then, you know, the other thing is like, me and Robert are both sort of like

194 00:29:00.470 ⇒ 00:29:11.640 19257868273: sole, maybe seals on the sales side, like we sort of have, like some sort of spidey sense about when things are slipping. And so that’s something that we need to sort of get out of our heads and.

195 00:29:12.270 ⇒ 00:29:17.359 19257868273: And like keep updated. But I do think that this is we’re probably

196 00:29:18.310 ⇒ 00:29:24.219 19257868273: I mean, I I know that if that’s our sort of the bridge between the sales side and the marketing side. It’s like.

197 00:29:24.690 ⇒ 00:29:27.470 19257868273: This partnership work because a lot of it is around marketing.

198 00:29:30.850 ⇒ 00:29:36.120 Amber Lin: Okay, sounds good. So based on what I hear.

199 00:29:36.530 ⇒ 00:29:38.300 19257868273: Hannah is going to hope with

200 00:29:38.300 ⇒ 00:29:41.910 19257868273: this for the short term, and we will.

201 00:29:42.020 ⇒ 00:29:47.209 Amber Lin: Concurrently look for a sales coordinator, and so that Hannah can hand it off.

202 00:29:49.100 ⇒ 00:29:51.909 19257868273: Yeah, Hannah, what do you think about that?

203 00:29:55.530 ⇒ 00:30:02.470 Hannah Wang: That works up probably need to hand more design stuff off to and.

204 00:30:02.470 ⇒ 00:30:03.110 19257868273: That.

205 00:30:03.110 ⇒ 00:30:06.589 Hannah Wang: Then if I wanna well.

206 00:30:07.080 ⇒ 00:30:13.659 Hannah Wang: yeah, well, if I’m gonna stay my part time like 20 HA week type of thing I’ll definitely need to

207 00:30:13.950 ⇒ 00:30:19.230 Hannah Wang: do like. Handoff designed it and.

208 00:30:19.230 ⇒ 00:30:23.329 19257868273: It’s like it depends on how much more availability you have.

209 00:30:24.340 ⇒ 00:30:26.029 19257868273: I’m happy to

210 00:30:26.130 ⇒ 00:30:33.589 19257868273: like. You can work as much as you need to to get it done. We’re I really feel like, given how much sales has expanded.

211 00:30:34.000 ⇒ 00:30:38.350 19257868273: We’re really in a good moment, right now that it’s it’s just like worth.

212 00:30:38.890 ⇒ 00:30:42.729 19257868273: It’s it’s worth it to to have you on for longer.

213 00:30:42.910 ⇒ 00:30:50.029 19257868273: And if you’re open to just like spending more time, and that’s what I would do, and and have more capacity to take on design drafts.

214 00:30:50.410 ⇒ 00:30:51.640 Hannah Wang: Okay.

215 00:30:52.150 ⇒ 00:30:55.199 19257868273: Yeah, yeah, I.

216 00:30:56.320 ⇒ 00:30:59.689 Hannah Wang: Can probably bump it to like 25.

217 00:30:59.740 ⇒ 00:31:00.730 19257868273: Let’s see.

218 00:31:00.730 ⇒ 00:31:08.320 Hannah Wang: So 30, maybe hours. So I I do think I can. I can just start working more. Yeah.

219 00:31:08.440 ⇒ 00:31:09.840 Hannah Wang: that’s that’s not.

220 00:31:09.840 ⇒ 00:31:21.089 19257868273: Yeah, I mean, even if it. And again, even if it’s a short term and we can reassess, I think we’re just sort of hitting, hitting a little bit of a wall. I’m noticing it. So like.

221 00:31:21.090 ⇒ 00:31:23.469 19257868273: Okay, worth bringing up to everybody here.

222 00:31:25.870 ⇒ 00:31:26.200 Hannah Wang: Okay.

223 00:31:26.200 ⇒ 00:31:26.590 Amber Lin: Okay.

224 00:31:26.810 ⇒ 00:31:34.790 19257868273: I think we’re gonna get the sales coordinator role and like that person again, also, like you’ll have a better sense of what the work is. But like.

225 00:31:34.960 ⇒ 00:31:45.820 19257868273: it’s sort of only this crew that can take on this. All this, any of this stuff. So I’m having it, even if it’s done 25% of the way. Just so it gives us some more time back.

226 00:31:47.360 ⇒ 00:31:58.699 robert: Yeah, the way I see it is like every person has, like a capacity to coordinate like a certain amount of things. I think when I are both over capacity on coordination, we can’t scale our time.

227 00:31:58.700 ⇒ 00:32:03.469 robert: Yeah, and coordination. Because, like, I feel like we’re just, we’re gonna end up dropping dropping things.

228 00:32:04.000 ⇒ 00:32:12.233 robert: We can scale our time like on, on, like certain special projects and clients and stuff. But I mean, I I don’t know. I feel like

229 00:32:13.670 ⇒ 00:32:28.179 robert: I, my! And this is less about this crew. I think I’m just speaking my observation from like some of the other part timers on our on our team like, I think if we default when when we’re working with part timers like.

230 00:32:28.340 ⇒ 00:32:58.239 robert: I feel like I tend to not give them the coordination stuff like, I think I’m like the data team, for example, like, because I know they’re spread across different clients like I’ve I’ve been more lenient about like not having them really do things end to end. They just have to pick up tickets and execute. But like, yeah, I don’t know like that ends up going somewhere else, and it usually ends up coming to us. So I feel like as I’m trying to not do that as much anymore. Just why I’m having the data team

231 00:32:58.340 ⇒ 00:33:03.110 robert: like, you know, update their own tickets. And like, kind of, and

232 00:33:03.250 ⇒ 00:33:11.679 robert: I mean, yeah, and just kind of not expect everything to just be so cleanly handed them, because we just don’t really have

233 00:33:11.970 ⇒ 00:33:14.549 robert: with people to do that. Anybody that’s

234 00:33:14.960 ⇒ 00:33:18.940 robert: that’s just that’s just ends up being on on my plane or Tom’s plate right now. So

235 00:33:20.310 ⇒ 00:33:21.470 robert: anyway, I think

236 00:33:21.710 ⇒ 00:33:26.789 robert: in this, in a similar fashion, like I, I kind of feel like everybody should be doing

237 00:33:27.190 ⇒ 00:33:33.390 robert: like a some level of like coordinating like coordination work in their in their day to day. So.

238 00:33:35.340 ⇒ 00:33:39.870 Hannah Wang: Sorry. What does coordination mean? Like? Practically just so I understand.

239 00:33:39.870 ⇒ 00:34:06.949 robert: Yeah, like habits, routines, like, if, say, if you’re stretching to this sales thing, so like, we have lead lists. We have partner lists we have, and you’re just kind of like going through these rituals daily, where you know everybody when they’re expected to get a follow up. If you don’t. If you know how to action, you, you take an action with a draft, or if you don’t, then you make sure that whoever is responsible for following up with them is on top of that.

240 00:34:07.250 ⇒ 00:34:11.240 robert: because, yeah, I feel like the 1st 2 h of my day are filled with just like

241 00:34:11.860 ⇒ 00:34:25.040 robert: like I want to consider to be rituals. I’m looking at all the client different reports that need to be checked and looking at our own stuff messages like, I’m just spending time like just going through habits pretty much like.

242 00:34:25.040 ⇒ 00:34:25.460 Hannah Wang: It’s just.

243 00:34:25.469 ⇒ 00:34:33.559 robert: Wrote, Follow up work that’s like, not doesn’t really use my brain, but like it kinda needs to be done because nobody else is owning it. So.

244 00:34:33.560 ⇒ 00:34:34.120 Hannah Wang: I see.

245 00:34:34.429 ⇒ 00:34:37.210 robert: Yeah, that’s what I mean by like coordination or.

246 00:34:38.620 ⇒ 00:34:39.050 19257868273: Okay.

247 00:34:39.300 ⇒ 00:34:45.929 19257868273: yeah. And I think even, I think the reason the reason why I brought up that like this isn’t just like helping out these are like owning these items

248 00:34:46.199 ⇒ 00:34:57.800 19257868273: because another problem I have, you know, even as I’m hearing that I’m like, okay, what would it be like for me to just like a bunch of slack channels. And I actually just fear that things would not. People would just stop working

249 00:34:58.130 ⇒ 00:35:03.329 19257868273: like I think 3 days would go by, and people would be like, well, I’ve been blocked so I didn’t do anything.

250 00:35:03.680 ⇒ 00:35:11.890 19257868273: That’s something that keep is what I fear, you know. And so that’s the truly the difference between someone’s like, well, I’m helping doing this. And like I’m owning

251 00:35:12.320 ⇒ 00:35:25.769 19257868273: the fact that this gets done one way or another, right like the reason why I’m on slack moving things along. And coordination is like, where is this thing? Who is this thing? What should I do here? Those are all moments of coordination to move the project along.

252 00:35:26.100 ⇒ 00:35:29.089 19257868273: And so that’s like sort of what I’m trying to

253 00:35:29.730 ⇒ 00:35:39.010 19257868273: basically trying to trying to prioritize. But it’s hard, because if I just was to stop responding, I wonder if some things would just totally stop in their tracks?

254 00:35:39.550 ⇒ 00:35:45.209 19257868273: Right? And that’s where it’s like for the in the AI team, for example, it totally was. There’s no other person but me

255 00:35:45.450 ⇒ 00:36:05.699 19257868273: like who can move that stuff. That’s that means I’m the linchpin there right but on marketing I know Hannah’s there, and I know Hannah will most likely respond. I know Ryan will at least try to get Ray on block that feels a little bit better. But like on client stuff, I’m I can’t. We can’t afford to assume that someone else is gonna take ownership. So

256 00:36:05.840 ⇒ 00:36:11.709 19257868273: things are moving, we, we move it along. And so that’s where I think is is really tough. It’s even hard to turn off.

257 00:36:11.710 ⇒ 00:36:12.290 Hannah Wang: Let’s see.

258 00:36:12.290 ⇒ 00:36:14.530 19257868273: Just turn off the noise, you know.

259 00:36:14.530 ⇒ 00:36:15.220 Hannah Wang: Yeah.

260 00:36:15.420 ⇒ 00:36:15.930 19257868273: Hold on!

261 00:36:15.930 ⇒ 00:36:24.459 Hannah Wang: That that makes sense. That’s fair. Yeah, it’s just like a facilitator kind of just like facilitating bumping things following up on things. Yeah, yeah. Okay.

262 00:36:29.400 ⇒ 00:36:33.609 Hannah Wang: okay, yeah. I mean, I’m totally down to try that with the sales stuff.

263 00:36:35.360 ⇒ 00:36:36.990 Hannah Wang: I don’t mind doing that type of stuff.

264 00:36:37.318 ⇒ 00:36:50.140 19257868273: Okay, yeah. And again, I think it’s not for the long term, like, I still think we have a coordinator position to fill. And I think we we were coming up on a bigger Pm. Position to fill. But

265 00:36:50.320 ⇒ 00:36:52.711 19257868273: it’s not like something we can

266 00:36:53.390 ⇒ 00:37:02.159 19257868273: sort of work to do, and we don’t have like. I don’t think the people the right pipeline right now for that. So we’ll build that. I guess we can maybe move on to talking about that next

267 00:37:03.330 ⇒ 00:37:04.069 19257868273: amber.

268 00:37:06.790 ⇒ 00:37:11.940 Amber Lin: Great. You mean talking about the other items here.

269 00:37:12.280 ⇒ 00:37:13.360 19257868273: Yeah.

270 00:37:13.590 ⇒ 00:37:16.230 Amber Lin: Yeah, I think for ait management.

271 00:37:16.730 ⇒ 00:37:32.120 Amber Lin: Con will be able to take that on as a project manager. But you will need to still be involved in terms of setting the roadmap and checking it. And there’s also a potential hit in performance, because we’re onboarding a new person.

272 00:37:32.690 ⇒ 00:37:34.369 Amber Lin: That’s something to take in mind

273 00:37:34.950 ⇒ 00:37:37.070 Amber Lin: alternatively. It’s gonna be me or.

274 00:37:37.070 ⇒ 00:37:39.989 19257868273: He can just at least move tickets along.

275 00:37:40.240 ⇒ 00:37:43.529 19257868273: That’d be fire, because I do a good job with the tickets.

276 00:37:43.790 ⇒ 00:37:58.299 19257868273: It’s just these guys are lazy sometimes. So I just wanna like, make sure that tickets are moving along and like, it’s building for us. So like the problem is, we, we don’t have a lot of time. It’s like building something for me, or amber, or Robert, or internal.

277 00:37:58.440 ⇒ 00:38:02.450 19257868273: We need to like push, to make sure that it actually works. It’s not just like

278 00:38:02.790 ⇒ 00:38:04.680 19257868273: made a claim table like it’s here.

279 00:38:04.980 ⇒ 00:38:12.729 19257868273: So those are things that like I can still assist on. But I would love for someone like Con to run. Stand up.

280 00:38:13.280 ⇒ 00:38:18.979 19257868273: And then I could stop going to those, probably a couple of times a week, and and I.

281 00:38:19.830 ⇒ 00:38:20.680 Amber Lin: Okay.

282 00:38:20.680 ⇒ 00:38:23.820 19257868273: Yeah, that’d be good.

283 00:38:24.720 ⇒ 00:38:27.979 Amber Lin: How much time are you spending on Project Manager? So how much time.

284 00:38:27.980 ⇒ 00:38:28.640 19257868273: On tech.

285 00:38:28.640 ⇒ 00:38:31.989 Amber Lin: Leading like? How would that hours difference be.

286 00:38:35.970 ⇒ 00:38:40.190 19257868273: For project management. I’m probably spending

287 00:38:41.460 ⇒ 00:38:46.509 19257868273: like an hour every day and then for tech lead. I’m probably spending another

288 00:38:46.670 ⇒ 00:38:48.450 19257868273: hour and a half every day.

289 00:38:49.590 ⇒ 00:38:50.920 19257868273: 2 h every day.

290 00:38:51.370 ⇒ 00:38:52.000 Amber Lin: Oh dear!

291 00:38:52.000 ⇒ 00:38:56.760 19257868273: But like a lot of that is just like being present in in everything right? Like, I look at all the ABC stuff.

292 00:38:57.140 ⇒ 00:38:58.804 19257868273: What can I talk?

293 00:38:59.800 ⇒ 00:39:03.310 Amber Lin: Oh, you mean technically for everything else. Oh, I see. I see

294 00:39:04.750 ⇒ 00:39:05.270 19257868273: We’ll tackle.

295 00:39:05.270 ⇒ 00:39:11.290 Amber Lin: We’ll just play if there’s a technical question that isn’t getting answered. I’m like pushing it forward. Right?

296 00:39:12.270 ⇒ 00:39:13.290 Amber Lin: I agree.

297 00:39:13.410 ⇒ 00:39:15.580 Amber Lin: So for urban stems.

298 00:39:17.790 ⇒ 00:39:20.490 Amber Lin: It’s currently demoted.

299 00:39:20.490 ⇒ 00:39:21.770 Amber Lin: Urbanson is pretty.

300 00:39:21.770 ⇒ 00:39:22.980 Amber Lin: Yeah, technically.

301 00:39:22.980 ⇒ 00:39:28.289 19257868273: Lean, but also like I have to rotate my time. For example, if I don’t spend any time on urban sense.

302 00:39:29.670 ⇒ 00:39:31.750 19257868273: it’s going to start to slow.

303 00:39:33.180 ⇒ 00:39:34.499 Amber Lin: Why do you feel that way?

304 00:39:35.433 ⇒ 00:39:39.439 19257868273: Because we haven’t talked to Zack or Alex in like 2 weeks.

305 00:39:40.460 ⇒ 00:39:47.145 19257868273: And I just feel like the work we’re doing now is really easy, like this audit stuff is pretty easy.

306 00:39:47.480 ⇒ 00:39:50.789 Amber Lin: So I think what you’re saying is, actually you want to

307 00:39:50.920 ⇒ 00:39:52.889 Amber Lin: put your time to spend with the.

308 00:39:53.295 ⇒ 00:39:53.700 19257868273: Hi.

309 00:39:53.700 ⇒ 00:39:57.470 Amber Lin: On the strategy, aligning with the key stakeholders.

310 00:39:57.470 ⇒ 00:39:58.100 19257868273: Yeah.

311 00:39:58.100 ⇒ 00:40:03.389 Amber Lin: And for the basic, especially currently the more basic technical questions, someone else needs to take that.

312 00:40:04.145 ⇒ 00:40:07.169 19257868273: Yeah, that. Yeah, exactly.

313 00:40:07.480 ⇒ 00:40:08.170 Amber Lin: Okay,

314 00:40:12.661 ⇒ 00:40:18.459 19257868273: But I guess even that is like I don’t know. I don’t know if we have anyone

315 00:40:18.580 ⇒ 00:40:23.869 19257868273: as being here as like myself, or a wish on the data side.

316 00:40:24.690 ⇒ 00:40:26.214 19257868273: So I don’t know what’s

317 00:40:26.870 ⇒ 00:40:29.200 19257868273: how we can get around that right now.

318 00:40:32.920 ⇒ 00:40:43.559 Hannah Wang: Sorry I had one thought about that. Robert talked to someone named Henry this morning like he did a brainforce session with them. And then robert mentioned like.

319 00:40:43.830 ⇒ 00:40:44.100 19257868273: Okay.

320 00:40:44.100 ⇒ 00:41:01.979 Hannah Wang: Cause he’s currently unemployed, Henry and Robert mentioned. Maybe we can like bring him on for some like lead data thing. I don’t know if Robert thought more about it. But that’s like, that’s 1 consideration like he seems pretty senior. And yeah, Robert did mention that

321 00:41:02.430 ⇒ 00:41:06.219 Hannah Wang: he can think about maybe handing off some things to him. If.

322 00:41:06.479 ⇒ 00:41:06.740 19257868273: Okay.

323 00:41:07.179 ⇒ 00:41:12.889 Hannah Wang: He’s down like, if Henry’s down to work consulting and contracting stuff. So

324 00:41:13.620 ⇒ 00:41:15.630 Hannah Wang: that’s just one thought. But yeah, continue.

325 00:41:15.922 ⇒ 00:41:33.190 19257868273: Yeah, I think there’s definitely like A, I mean, we have to make a we’ll have to make a hire here like someone at our technical level that can play like, you know, tech lead on some of these. I mean, I’m happy to talk to Henry. I just don’t know. I don’t. I never sort of like

326 00:41:33.530 ⇒ 00:41:36.549 19257868273: never so so faithful in that

327 00:41:36.700 ⇒ 00:41:40.339 19257868273: who we meet are gonna turn out since, like we have like one in 10 odds.

328 00:41:40.550 ⇒ 00:41:44.249 19257868273: but I’m down to talk to him. I just think that like for him to like.

329 00:41:44.870 ⇒ 00:41:50.890 19257868273: we know what happens. We have people part time, so it would have to be something where it’s like cool. This person is gonna really like.

330 00:41:51.070 ⇒ 00:41:53.411 19257868273: come in and own this

331 00:41:54.390 ⇒ 00:41:57.269 19257868273: but that would be great. I mean to give you an example like

332 00:41:57.490 ⇒ 00:42:06.250 19257868273: I don’t. I think a wish was definitely needed on the matter. More side, I think I’m definitely still needed. We don’t have an AI tech lead at all.

333 00:42:06.820 ⇒ 00:42:17.189 19257868273: And like, I am like a mediocre one like that’s not my background. So we definitely need someone like that on the AI side, if we take a more AI projects

334 00:42:17.340 ⇒ 00:42:20.190 19257868273: doesn’t seem like any of the 3 folks that we have

335 00:42:21.938 ⇒ 00:42:26.450 19257868273: are like gonna be asked to do that so?

336 00:42:26.860 ⇒ 00:42:28.739 19257868273: But I don’t know. I feel like

337 00:42:29.170 ⇒ 00:42:32.779 19257868273: that’s actually that type of work. Is not that hard for me to do?

338 00:42:32.980 ⇒ 00:42:38.840 19257868273: Not like as time consuming, I think, as like, for example, the recruiting stuff is a lot of coordination

339 00:42:39.700 ⇒ 00:42:43.119 19257868273: like that stuff. I just would rather just like totally hand off.

340 00:42:43.790 ⇒ 00:42:47.559 19257868273: I can talk to people and like convince them to join us, or

341 00:42:47.890 ⇒ 00:42:59.149 19257868273: whatever needs to happen. I could talk to them, but like that’s all I can just line up, for I don’t. I can’t really handle the next meeting. Did this person is this person good?

342 00:42:59.470 ⇒ 00:43:05.239 19257868273: It’s just so hard like I can get us good good people to talk to, though, but I can’t.

343 00:43:05.590 ⇒ 00:43:09.670 19257868273: Getting them into the funnel, and then having to meet with everybody, and then coordinating like

344 00:43:09.870 ⇒ 00:43:12.057 19257868273: all this stuff is so super difficult.

345 00:43:15.790 ⇒ 00:43:21.230 Amber Lin: Okay, let’s talk about the recruiting. Next for ABC,

346 00:43:21.620 ⇒ 00:43:26.769 Amber Lin: I was wondering, if it wished, you still have capacity, how does your current capacity look like.

347 00:43:29.435 ⇒ 00:43:30.180 Awaish Kumar: Yeah.

348 00:43:31.314 ⇒ 00:43:36.720 19257868273: Thank I’m getting hot on on cool.

349 00:43:36.720 ⇒ 00:43:41.459 Awaish Kumar: Working so like the actually doing work for you.

350 00:43:42.230 ⇒ 00:43:43.649 Awaish Kumar: This is taking a lot of my time.

351 00:43:43.650 ⇒ 00:43:44.075 19257868273: Yeah.

352 00:43:44.500 ⇒ 00:43:44.969 Awaish Kumar: Right now.

353 00:43:44.970 ⇒ 00:43:46.310 Amber Lin: Oh, I see!

354 00:43:47.620 ⇒ 00:43:48.609 Awaish Kumar: Have, some.

355 00:43:49.740 ⇒ 00:43:51.070 19257868273: Like sure.

356 00:43:51.070 ⇒ 00:43:53.836 Awaish Kumar: Working on, but also like.

357 00:43:54.390 ⇒ 00:43:55.120 19257868273: Nope.

358 00:43:55.120 ⇒ 00:43:59.020 Awaish Kumar: Ongoing stuff like marketing and things. You have to build models and all.

359 00:43:59.020 ⇒ 00:44:01.760 19257868273: The Emr stuff. Yeah, yeah.

360 00:44:02.620 ⇒ 00:44:05.800 19257868273: But apart from here, I also have marketing.

361 00:44:06.819 ⇒ 00:44:07.399 Amber Lin: Sorry.

362 00:44:07.400 ⇒ 00:44:07.880 19257868273: Staff.

363 00:44:07.880 ⇒ 00:44:09.290 Amber Lin: You 2 are speaking at the same time.

364 00:44:09.290 ⇒ 00:44:12.450 19257868273: Go ahead. Go ahead.

365 00:44:13.760 ⇒ 00:44:14.300 19257868273: Okay.

366 00:44:14.300 ⇒ 00:44:20.280 Awaish Kumar: I was saying, apart from this new Emr, I also have like existing setup, like where I’m

367 00:44:20.960 ⇒ 00:44:22.840 Awaish Kumar: handling the half part of the Edn like.

368 00:44:23.220 ⇒ 00:44:24.170 19257868273: Marketing in a store.

369 00:44:25.350 ⇒ 00:44:34.150 Awaish Kumar: Marketing customer, I/O, and things like that. So they take like like 4 to 5 h hands-on.

370 00:44:36.593 ⇒ 00:44:37.179 Awaish Kumar: On that.

371 00:44:42.690 ⇒ 00:44:46.620 19257868273: Okay?

372 00:44:48.520 ⇒ 00:44:59.439 19257868273: Oh, yeah, maybe need to consider bringing someone into

373 00:45:00.387 ⇒ 00:45:04.350 19257868273: like, is that mostly like Ae work? Or is that like a lot of de work.

374 00:45:06.840 ⇒ 00:45:08.260 Awaish Kumar: For Eden.

375 00:45:08.770 ⇒ 00:45:10.070 19257868273: For Eden, yeah.

376 00:45:10.720 ⇒ 00:45:12.400 Awaish Kumar: That’s mostly work.

377 00:45:15.190 ⇒ 00:45:15.735 19257868273: Okay.

378 00:45:18.240 ⇒ 00:45:19.000 19257868273: Okay.

379 00:45:28.040 ⇒ 00:45:28.440 Amber Lin: Okay.

380 00:45:28.440 ⇒ 00:45:30.009 19257868273: Yeah, it’s gonna be, yeah.

381 00:45:30.010 ⇒ 00:45:31.670 Awaish Kumar: 90% of work on the

382 00:45:32.820 ⇒ 00:45:38.210 Awaish Kumar: 90% of work on Indian is a like, like, we are using.

383 00:45:38.210 ⇒ 00:45:38.570 19257868273: Yeah.

384 00:45:38.570 ⇒ 00:45:44.640 Awaish Kumar: Portable segment things like that. So the work is is really minimal, right.

385 00:45:47.570 ⇒ 00:45:48.230 Amber Lin: And.

386 00:45:48.430 ⇒ 00:45:56.449 19257868273: But, like, what is the what is your I mean like, I would rather your time go to things that are like, yeah, higher, more higher leverage, like recruiting, or

387 00:45:57.100 ⇒ 00:46:02.669 19257868273: some of this higher level management stuff like, what do you think we should do you like? I mean, this is where I think

388 00:46:02.890 ⇒ 00:46:11.379 19257868273: once we need to get this all this financial stuff done. So we can actually have conversation about like hiring. But like, do you think, would you recommend, like we try to get another. Ae.

389 00:46:12.250 ⇒ 00:46:20.370 Awaish Kumar: Like, but, like you already mentioned, that we have Luke and Kyle, they have capability like the like. The available availability.

390 00:46:20.480 ⇒ 00:46:21.010 Awaish Kumar: like

391 00:46:21.540 ⇒ 00:46:21.880 19257868273: Yeah.

392 00:46:21.880 ⇒ 00:46:23.069 Awaish Kumar: And we will be having.

393 00:46:23.070 ⇒ 00:46:24.790 19257868273: Them, in.

394 00:46:24.790 ⇒ 00:46:33.350 Awaish Kumar: We already have, like Bam Lade the senior, a there maybe like if Luke or Kyle.

395 00:46:33.350 ⇒ 00:46:36.980 19257868273: You think you could you think you could you think you could smock Kyle in.

396 00:46:40.202 ⇒ 00:46:42.440 Awaish Kumar: Yeah, I can. We can like

397 00:46:43.070 ⇒ 00:46:45.709 Awaish Kumar: we can bring bring him in on.

398 00:46:45.870 ⇒ 00:46:50.289 Awaish Kumar: And some of the things like like, except Pmr.

399 00:46:50.590 ⇒ 00:46:55.049 Awaish Kumar: The other things like on marketing and side, and

400 00:46:55.660 ⇒ 00:46:59.359 Awaish Kumar: and the circle like the new new data tool like

401 00:46:59.490 ⇒ 00:47:03.910 Awaish Kumar: we can all bring. Bring him in. Bring him in on on those things.

402 00:47:04.350 ⇒ 00:47:06.579 Awaish Kumar: and I can handle only the Ml. Part.

403 00:47:10.180 ⇒ 00:47:16.900 19257868273: I mean I I would much prefer your time to be on the higher level stuff there and then, helping the tech lead

404 00:47:18.230 ⇒ 00:47:18.780 19257868273: on other.

405 00:47:18.780 ⇒ 00:47:19.450 Awaish Kumar: Go ahead.

406 00:47:22.510 ⇒ 00:47:23.550 Awaish Kumar: Okay.

407 00:47:24.800 ⇒ 00:47:25.360 Amber Lin: Right.

408 00:47:27.300 ⇒ 00:47:28.720 19257868273: I mean, Robert, what do you think?

409 00:47:28.880 ⇒ 00:47:29.730 19257868273: Do you care.

410 00:47:29.880 ⇒ 00:47:31.679 Awaish Kumar: Robert is not here.

411 00:47:33.060 ⇒ 00:47:33.850 19257868273: Oh, he left.

412 00:47:34.270 ⇒ 00:47:38.379 Awaish Kumar: Yeah, but like on the email side, I don’t. I don’t know. Like, if.

413 00:47:39.550 ⇒ 00:47:42.209 Awaish Kumar: like, like, it needs to be.

414 00:47:42.210 ⇒ 00:47:44.949 19257868273: You’ll have to stay on the Emr. Side, but like

415 00:47:45.553 ⇒ 00:47:51.930 19257868273: I wanna give you a little bit more time so that you can help me with recruiting, and get another person.

416 00:47:54.190 ⇒ 00:48:00.539 Awaish Kumar: Yeah, sure. Like, I can get help from Cairo on like things.

417 00:48:00.540 ⇒ 00:48:01.140 19257868273: Yeah.

418 00:48:01.140 ⇒ 00:48:03.869 Awaish Kumar: Like on some tasks to implement it.

419 00:48:04.060 ⇒ 00:48:07.919 Awaish Kumar: and then I keep track of what’s.

420 00:48:08.640 ⇒ 00:48:10.480 19257868273: Exactly how we are going to move, to.

421 00:48:11.200 ⇒ 00:48:13.890 Awaish Kumar: Yeah, towards getting data from Emr.

422 00:48:15.690 ⇒ 00:48:18.373 Awaish Kumar: But I can also leverage.

423 00:48:19.090 ⇒ 00:48:25.069 Amber Lin: Okay, sounds good short term. If we were able to do that, I mean

424 00:48:25.250 ⇒ 00:48:32.239 Amber Lin: short term, a wish could help with tech leading on ABC, because also, I don’t think it’s too technically complex.

425 00:48:32.630 ⇒ 00:48:34.500 19257868273: The stuff that we’re doing for ABC.

426 00:48:35.640 ⇒ 00:48:36.120 Amber Lin: So.

427 00:48:36.120 ⇒ 00:48:36.760 19257868273: Yeah.

428 00:48:37.120 ⇒ 00:48:38.160 Amber Lin: I wouldn’t.

429 00:48:38.500 ⇒ 00:48:41.640 Amber Lin: It wouldn’t require too much time.

430 00:48:42.240 ⇒ 00:48:42.840 19257868273: A.

431 00:48:42.840 ⇒ 00:48:51.189 Amber Lin: Apart from the daily, like the sprint, every sprint to help me, the Pm. To gauge the.

432 00:48:51.190 ⇒ 00:48:52.160 19257868273: Tickets.

433 00:48:52.160 ⇒ 00:48:57.169 Amber Lin: Make sure we have the right estimates in terms of technical questions. ABC, is not that complex.

434 00:48:58.390 ⇒ 00:48:58.770 Awaish Kumar: Okay.

435 00:48:59.320 ⇒ 00:49:00.180 Amber Lin: Yeah.

436 00:49:00.620 ⇒ 00:49:03.580 19257868273: But we’ll we’re gonna need an AI lead at some point, I think.

437 00:49:03.580 ⇒ 00:49:06.379 19257868273: Yes, yes, I’m gonna put that down here.

438 00:49:08.240 ⇒ 00:49:12.550 Amber Lin: It’s not too too urgent, but we should consider that.

439 00:49:15.870 ⇒ 00:49:17.550 19257868273: Maybe we can scale ourselves

440 00:49:20.520 ⇒ 00:49:21.820 Amber Lin: Project management.

441 00:49:23.060 ⇒ 00:49:24.620 19257868273: Yeah, now, I think we have.

442 00:49:24.620 ⇒ 00:49:25.150 19257868273: But.

443 00:49:25.150 ⇒ 00:49:25.800 Amber Lin: Few things like.

444 00:49:25.800 ⇒ 00:49:26.330 19257868273: Left.

445 00:49:26.330 ⇒ 00:49:32.819 Amber Lin: And one is on recruiting, second on project management, and last on data platform.

446 00:49:35.570 ⇒ 00:49:36.180 19257868273: Yeah.

447 00:49:37.090 ⇒ 00:49:41.901 Amber Lin: Let’s let me see. Yeah, let’s talk about project management.

448 00:49:42.460 ⇒ 00:49:45.789 19257868273: So we need one. We need a Pm. Coordinator.

449 00:49:46.440 ⇒ 00:49:51.249 Amber Lin: We might in the future need a mid level. Pm.

450 00:49:52.154 ⇒ 00:49:52.819 19257868273: Like.

451 00:49:52.820 ⇒ 00:49:53.200 Amber Lin: Later.

452 00:49:53.460 ⇒ 00:50:01.680 19257868273: I think we. I think that will have to happen. Yeah, like that. That. And that’ll be the first.st That’s the 1st next big hire we have to make.

453 00:50:02.100 ⇒ 00:50:09.179 19257868273: Cool, because that’ll completely get me and Robert out of like a bunch of shit.

454 00:50:09.390 ⇒ 00:50:13.659 Amber Lin: Can you? Can we list the items that we currently have a Pm gap on.

455 00:50:16.470 ⇒ 00:50:17.670 Amber Lin: which is everything in par.

456 00:50:17.670 ⇒ 00:50:18.040 19257868273: Or.

457 00:50:18.040 ⇒ 00:50:19.050 Amber Lin: You see, madam, more.

458 00:50:19.050 ⇒ 00:50:21.527 19257868273: Yeah, and urban sense.

459 00:50:22.390 ⇒ 00:50:25.989 19257868273: And and even, yeah, yeah, every and yeah, every. So basically, all of that.

460 00:50:27.050 ⇒ 00:50:30.089 Amber Lin: Even we want to hand off some some of it, because Robert.

461 00:50:30.090 ⇒ 00:50:30.670 19257868273: Yeah, yeah.

462 00:50:30.670 ⇒ 00:50:33.829 Amber Lin: Taking a lot of Robert’s time, so, Eden, can we.

463 00:50:33.830 ⇒ 00:50:36.610 19257868273: Listed in terms of priority.

464 00:50:41.871 ⇒ 00:50:44.340 19257868273: yeah. Eden is the number one.

465 00:50:48.190 ⇒ 00:50:49.950 19257868273: Everything else is secondary.

466 00:50:50.500 ⇒ 00:50:51.175 19257868273: Okay?

467 00:50:56.820 ⇒ 00:50:57.490 19257868273: Okay.

468 00:50:57.490 ⇒ 00:51:05.320 Amber Lin: Alright! Is that all? And then space for around 2 to 3.

469 00:51:05.990 ⇒ 00:51:06.660 19257868273: Potential.

470 00:51:06.660 ⇒ 00:51:08.530 Amber Lin: Phone clients.

471 00:51:10.680 ⇒ 00:51:11.685 19257868273: Okay.

472 00:51:15.270 ⇒ 00:51:17.109 19257868273: Oh, my God.

473 00:51:25.580 ⇒ 00:51:41.700 Amber Lin: Okay, how’s this? So we have. We might like looking into future. We have Eden, which is big, one probably have another big one, which is probably default, and then we have medium, like smaller ones, like pool, part plug. Read me Otr, and then maybe a 2 or 3 more.

474 00:51:43.880 ⇒ 00:51:52.169 Amber Lin: So that’s the current Bpm gap that we foresee. The immediate higher Pm. Coordinator should be able to at least handle.

475 00:51:52.170 ⇒ 00:51:52.740 19257868273: Oh, yeah.

476 00:51:52.740 ⇒ 00:51:56.709 Amber Lin: The small ones and help with the internal ones. How’s that.

477 00:52:05.710 ⇒ 00:52:07.360 19257868273: Yeah.

478 00:52:09.440 ⇒ 00:52:15.640 19257868273: The Pm. Coordinator, I think, should take on like a lot of day to day pming stuff.

479 00:52:19.830 ⇒ 00:52:20.440 Amber Lin: Okay.

480 00:52:26.060 ⇒ 00:52:29.040 Amber Lin: And then, like.

481 00:52:29.760 ⇒ 00:52:40.580 Amber Lin: I’m not gonna say I can take on new clients until my current one stabilizes, but once it does, I can look at. If I can take on another client. But I’m not gonna say that, for now.

482 00:52:40.580 ⇒ 00:52:43.539 19257868273: So not in the immediate short term.

483 00:52:44.190 ⇒ 00:52:47.109 Amber Lin: I wanna make sure I know how to make these.

484 00:52:47.110 ⇒ 00:52:47.980 19257868273: See.

485 00:52:47.980 ⇒ 00:52:57.589 Amber Lin: And once I know it will be a lot easier to shorten my time and then scale. But I don’t. Wanna I I need some thinking space right now.

486 00:53:00.040 ⇒ 00:53:02.809 Amber Lin: So looking at.

487 00:53:03.580 ⇒ 00:53:13.680 Amber Lin: Oh, so we have also a Ops hire to replace Marianne.

488 00:53:15.620 ⇒ 00:53:18.429 Amber Lin: I understand we haven’t started hiring yet.

489 00:53:19.830 ⇒ 00:53:20.850 19257868273: No.

490 00:53:20.850 ⇒ 00:53:22.670 Amber Lin: Okay, okay, so we need to start.

491 00:53:23.730 ⇒ 00:53:25.930 19257868273: I can help with it.

492 00:53:26.510 ⇒ 00:53:27.069 Amber Lin: I would.

493 00:53:27.070 ⇒ 00:53:27.529 19257868273: It’s.

494 00:53:27.990 ⇒ 00:53:32.430 Amber Lin: I can help with this in the short term. So who’s gonna help get the candidates?

495 00:53:33.260 ⇒ 00:53:34.739 Amber Lin: What do you want? Help on.

496 00:53:35.846 ⇒ 00:53:39.179 19257868273: Yeah, I think mainly help would be

497 00:53:42.790 ⇒ 00:53:48.510 19257868273: we already have a Jd, I think I think biggest up would just be for interviewing, helping to coordinate interviews.

498 00:53:49.350 ⇒ 00:53:52.489 19257868273: And it helps put like a put a playbook together

499 00:53:52.960 ⇒ 00:53:55.711 19257868273: put the points together or whatever

500 00:54:02.511 ⇒ 00:54:06.659 Amber Lin: Are we sourcing the candidates from any job boards.

501 00:54:09.714 ⇒ 00:54:15.810 19257868273: Yeah, there’s like a couple of job boards I look at. And then I’m gonna reach out to some people.

502 00:54:16.630 ⇒ 00:54:21.150 19257868273: Like I don’t know. I wonder if I should make try to make a more significant hire here

503 00:54:22.170 ⇒ 00:54:25.467 19257868273: some unreliables, because they got completely bombed on.

504 00:54:26.280 ⇒ 00:54:29.399 Amber Lin: Hmm! What is the timeline for this.

505 00:54:32.370 ⇒ 00:54:36.160 19257868273: I mean this one like, it’s a replacement hire. So

506 00:54:36.680 ⇒ 00:54:40.150 19257868273: like someone we’re trying to get now, because all of our work is on me now.

507 00:54:41.310 ⇒ 00:54:44.139 19257868273: We’re probably doing around 2 or 3 h of stuff a day.

508 00:54:44.140 ⇒ 00:54:46.150 Amber Lin: Okay. Sounds good.

509 00:54:53.410 ⇒ 00:54:55.330 19257868273: I can immediately help you to.

510 00:54:55.330 ⇒ 00:54:57.170 19257868273: This is where this is, where, on my, on my.

511 00:54:57.170 ⇒ 00:54:57.530 Amber Lin: And.

512 00:54:57.530 ⇒ 00:55:01.630 19257868273: I may add, may ask Con, if you can take on some of this too.

513 00:55:05.500 ⇒ 00:55:08.239 Amber Lin: Con. To help you coordinate the recruiting efforts.

514 00:55:12.520 ⇒ 00:55:16.060 Amber Lin: or just for current no, take on Marianne’s job.

515 00:55:16.060 ⇒ 00:55:16.810 Amber Lin: Okay.

516 00:55:16.810 ⇒ 00:55:17.610 19257868273: Yeah.

517 00:55:17.760 ⇒ 00:55:18.440 Amber Lin: I see?

518 00:55:20.170 ⇒ 00:55:22.180 Amber Lin: Yeah, let’s let’s ask him.

519 00:55:25.690 ⇒ 00:55:32.530 Amber Lin: okay? And AI, technically is just gonna be, I think it’s gonna be part of the ongoing recruiting efforts.

520 00:55:36.840 ⇒ 00:55:58.559 Amber Lin: what does help in this area look like? Based on my understanding? You’re gonna just do the initial sourcing related to just talking to people getting people interested, and also the end of funnel where they need to talk to us. And you’re just gonna talk to them. So a coordinator here would.

521 00:55:58.560 ⇒ 00:55:59.909 19257868273: Yeah, I’ll be.

522 00:56:00.444 ⇒ 00:56:01.299 Amber Lin: Do the pipeline.

523 00:56:01.300 ⇒ 00:56:03.860 19257868273: Yeah, I’ll actually find people

524 00:56:04.290 ⇒ 00:56:09.130 19257868273: exactly. Yeah. Well, for on the recruiting side it’s like, I’m talking to all sorts of people

525 00:56:09.290 ⇒ 00:56:15.250 19257868273: the moment I talk to them like, oh, this person could be good. I need to put them in some pipeline where they end up talking to.

526 00:56:15.750 ⇒ 00:56:18.600 19257868273: Whole crew, basically, for the most part.

527 00:56:23.190 ⇒ 00:56:27.880 Amber Lin: Why can’t this be automated if we, if you can be.

528 00:56:27.880 ⇒ 00:56:28.320 19257868273: Cool.

529 00:56:28.320 ⇒ 00:56:33.340 Amber Lin: If you can at least drop a name and their email address in there, like

530 00:56:33.650 ⇒ 00:56:40.119 Amber Lin: the whole, the each and every steps actions is the same. We all have our calendar links that they can schedule off of

531 00:56:40.240 ⇒ 00:56:44.769 Amber Lin: all we need to send an email and to remind them if they haven’t responded to that email.

532 00:56:47.260 ⇒ 00:56:56.839 19257868273: Yeah, but it’s like, I mean, I agree. But like, that sounds like someone has to go out of like, someone has to figure that out. I agree. I think it’s automatable. But like.

533 00:56:56.840 ⇒ 00:56:59.259 Amber Lin: Okay. But we need to automate it. Okay.

534 00:57:04.030 ⇒ 00:57:05.930 Amber Lin: I think short term.

535 00:57:06.380 ⇒ 00:57:11.849 Amber Lin: We need a recruiting island database.

536 00:57:13.860 ⇒ 00:57:32.149 Amber Lin: And quick email templates with, oh, meeting schedule links.

537 00:57:32.650 ⇒ 00:57:33.570 Amber Lin: Okay.

538 00:57:36.030 ⇒ 00:57:43.239 Amber Lin: yeah, I can help with the short term, especially to establish initial ones. I can help map out what automations we need. But I

539 00:57:43.810 ⇒ 00:57:48.809 Amber Lin: don’t know if I want to take this long term, but but for the for short term I can definitely take this.

540 00:57:49.810 ⇒ 00:57:52.630 19257868273: But I don’t know if that’s worth automating. I mean, someone just should do that.

541 00:57:53.590 ⇒ 00:58:00.560 19257868273: Or like, or yeah, if you can figure out how to automate it. But like, I just want to be able to say, Hey, this person’s good for this role like.

542 00:58:00.700 ⇒ 00:58:02.710 Amber Lin: Let’s get them into some sequence.

543 00:58:08.681 ⇒ 00:58:14.650 Amber Lin: let’s do it for a bit and then we can discuss if it’s worth automating, we haven’t seen what it looks like yet, so we won’t know.

544 00:58:16.599 ⇒ 00:58:24.980 19257868273: I mean, I do this. I do this. A bunch like this is my job. I I this is what I do. So I’m just saying it’s not something that takes a lot of time. It’s just like I have.

545 00:58:25.540 ⇒ 00:58:31.120 19257868273: We’re always recruiting 5 or 6 people in parallel like I was recruiting both the interns

546 00:58:31.280 ⇒ 00:58:35.290 19257868273: I’m talking to Pradeep tomorrow on, and

547 00:58:35.450 ⇒ 00:58:38.760 19257868273: the all the 4 web flow people and.

548 00:58:41.788 ⇒ 00:58:46.060 19257868273: spid to the sales coordinator. So like I’m coordinating 10 interviews.

549 00:58:46.900 ⇒ 00:58:47.340 Amber Lin: I see.

550 00:58:47.340 ⇒ 00:58:48.340 19257868273: It’s complicated.

551 00:58:48.840 ⇒ 00:58:59.169 Amber Lin: I see coordinating, meaning. You want to find a time right time on your calendar and having them respond to the email and having them book like that type of stuff.

552 00:59:01.180 ⇒ 00:59:05.460 19257868273: Yeah, just like making sure like, Hey, this person’s interviewing for this role. Who are they talking to next?

553 00:59:05.820 ⇒ 00:59:10.689 19257868273: And then who are they talking to after that, and then consolidating all this stuff and then getting a decision from everybody.

554 00:59:10.840 ⇒ 00:59:12.209 19257868273: That sort of stuff.

555 00:59:12.630 ⇒ 00:59:13.340 Amber Lin: I see.

556 00:59:13.340 ⇒ 00:59:13.830 19257868273: Yeah.

557 00:59:13.830 ⇒ 00:59:16.400 Amber Lin: We don’t have a standard workflow for that yet. Right?

558 00:59:17.020 ⇒ 00:59:18.079 Amber Lin: So every time, yeah.

559 00:59:18.080 ⇒ 00:59:18.490 19257868273: Have to.

560 00:59:18.490 ⇒ 00:59:21.290 Amber Lin: Think about okay. But I see.

561 00:59:21.450 ⇒ 00:59:21.840 19257868273: Yeah.

562 00:59:21.840 ⇒ 00:59:26.240 Amber Lin: Okay.

563 00:59:27.250 ⇒ 00:59:33.209 Amber Lin: yeah, I can take this on for the short term. Maybe we can hire someone to help coordinate this

564 00:59:33.770 ⇒ 00:59:35.970 Amber Lin: later that I can help this.

565 00:59:35.970 ⇒ 00:59:36.360 19257868273: So.

566 00:59:36.360 ⇒ 00:59:41.079 Amber Lin: But now let’s talk about the data platform.

567 00:59:41.640 ⇒ 00:59:44.509 Amber Lin: I know you express one you expressed concern.

568 00:59:44.810 ⇒ 00:59:51.300 Amber Lin: and 2, you have a new thing. We have a new thing for data, observability and learning. So what about this.

569 00:59:52.470 ⇒ 00:59:56.780 19257868273: Yeah, I just felt like this was getting dropped.

570 00:59:58.940 ⇒ 01:00:02.939 19257868273: And it clearly did just get dropped. Because we

571 01:00:03.270 ⇒ 01:00:10.849 19257868273: had this been solved, we would have not had this even problem. So from my perspective like Luke can’t own anything

572 01:00:11.040 ⇒ 01:00:14.249 19257868273: as it’s not. We just didn’t do it anything at all

573 01:00:14.700 ⇒ 01:00:19.220 19257868273: like whatever he took. He’s taking 2 months to do. I’m gonna do in the next 2 days.

574 01:00:19.420 ⇒ 01:00:23.729 19257868273: So that’s why I just don’t understand like what was taking so long here and like.

575 01:00:24.410 ⇒ 01:00:34.539 19257868273: I guess I want to know from a wish like if it’s even worth considering data platform stuff a priority if we should just like stop it, or this is where I don’t know, like I can’t come and own this right now.

576 01:00:35.060 ⇒ 01:00:41.707 19257868273: Even today I can come and do the I can do some medical and stuff, but I have to hand it to.

577 01:00:46.950 ⇒ 01:00:54.939 Awaish Kumar: So like on on this side, we like finished off with documentation, part but on the meta plan side, like

578 01:00:55.650 ⇒ 01:01:01.194 Awaish Kumar: it was like only the luke, mostly working on that and

579 01:01:02.080 ⇒ 01:01:05.469 Awaish Kumar: like, I got the feedback from the team that, like they are.

580 01:01:05.860 ⇒ 01:01:09.910 Awaish Kumar: they have got like like from any demode that they have all

581 01:01:10.340 ⇒ 01:01:13.259 Awaish Kumar: a lot on the client side. So yeah.

582 01:01:14.960 ⇒ 01:01:15.860 19257868273: Okay.

583 01:01:15.860 ⇒ 01:01:21.178 Awaish Kumar: It was really like from like kind of they were spending

584 01:01:21.660 ⇒ 01:01:28.980 Awaish Kumar: almost like maybe 5 h or or less, or maybe like 2 HA week, or something like that on that.

585 01:01:29.560 ⇒ 01:01:33.379 Awaish Kumar: I was pushing only Luke on this one

586 01:01:33.740 ⇒ 01:01:40.539 Awaish Kumar: and like it, it took him a lot of time figuring out things because there was no proper documentation

587 01:01:40.770 ⇒ 01:01:44.160 Awaish Kumar: like how to connect DVD with the

588 01:01:45.108 ⇒ 01:01:49.929 Awaish Kumar: job, like Dbd code runs with Meta plane. So like

589 01:01:52.910 ⇒ 01:01:58.039 Awaish Kumar: So there was. There is no proper documentation or anything from their side. So it has.

590 01:01:58.210 ⇒ 01:02:03.979 Awaish Kumar: It has been some trial and error, and then contacting the support and things like that.

591 01:02:05.540 ⇒ 01:02:05.940 19257868273: Okay.

592 01:02:07.569 ⇒ 01:02:07.979 Awaish Kumar: Yeah.

593 01:02:08.100 ⇒ 01:02:12.239 Awaish Kumar: So it took some time. And then, yeah, I like

594 01:02:13.180 ⇒ 01:02:24.230 Awaish Kumar: it got derailed like in last week. I mentioned that it got slowed down because Luke also started mentioning that he has work on like the clients, like poor parts matter more.

595 01:02:24.750 ⇒ 01:02:30.569 Awaish Kumar: And then, yeah, spending less time on this one.

596 01:02:33.890 ⇒ 01:02:42.100 19257868273: Okay. So I mean, like, I don’t know. Like, should we? Just should we just like pause it for a bit, or you’re gonna have the intern sort of work on that stuff.

597 01:02:42.800 ⇒ 01:02:49.639 Awaish Kumar: So like. Like I have seen with the like the people who are working part time

598 01:02:50.146 ⇒ 01:02:53.159 Awaish Kumar: they they like. They can say like, I.

599 01:02:53.830 ⇒ 01:02:54.830 19257868273: Damn!

600 01:02:54.950 ⇒ 01:03:03.530 Awaish Kumar: I. It can take 3 h to work. But yeah, it cannot be finished by end of week with like, I don’t know.

601 01:03:03.530 ⇒ 01:03:08.229 19257868273: Good, but like to meadow plane stuff was so easy

602 01:03:08.610 ⇒ 01:03:11.750 19257868273: like I just like cannot believe it.

603 01:03:12.520 ⇒ 01:03:18.330 19257868273: Just like setting up monitors and setting up the slack right? Like I just don’t understand what took 2 months.

604 01:03:20.060 ⇒ 01:03:22.979 19257868273: you know, like I get it. But

605 01:03:23.330 ⇒ 01:03:28.380 19257868273: it’s like 5 h. I’m gonna spend 5 h and do it this week.

606 01:03:31.190 ⇒ 01:03:38.670 19257868273: Oh, I don’t know not pointing fingers, but it’s just like tough.

607 01:03:46.615 ⇒ 01:03:59.994 Awaish Kumar: Yeah, like, what I can say is that like things like the setting up the connections and monitors. And they they were really easy. The most of time he spent was on

608 01:04:00.810 ⇒ 01:04:03.002 Awaish Kumar: on like filling out

609 01:04:03.990 ⇒ 01:04:06.830 Awaish Kumar: So source was the destination diff

610 01:04:07.070 ⇒ 01:04:27.549 Awaish Kumar: staging versus production tips which we are talking about Pr impacts. And these Pr test supports. Like they were kind of like, if you go and search like, there’s no documentation on like, it’s possible, like they do mention on their

611 01:04:27.780 ⇒ 01:04:33.249 Awaish Kumar: website that there’s the staging versus production diff is possible. Right? And we started.

612 01:04:33.650 ⇒ 01:04:37.940 Awaish Kumar: He started working on that and did some

613 01:04:38.110 ⇒ 01:04:41.499 Awaish Kumar: tried like testing and added some things. And then we’ve

614 01:04:41.961 ⇒ 01:04:48.929 Awaish Kumar: we. It didn’t work. We went to support and say, said, Okay, staging was this product, if is not possible, yet.

615 01:04:51.480 ⇒ 01:04:52.170 19257868273: Okay.

616 01:04:54.970 ⇒ 01:04:55.982 19257868273: Alright. I mean.

617 01:04:56.320 ⇒ 01:05:04.779 Awaish Kumar: Like. It’s only possible change in SQL code, but it’s not possible to do to connect to different databases so like, it’s

618 01:05:04.940 ⇒ 01:05:10.819 Awaish Kumar: kind of very hard to understand from documentation type, like what’s really.

619 01:05:10.820 ⇒ 01:05:15.070 19257868273: Broadly for their data platform work like.

620 01:05:15.230 ⇒ 01:05:21.010 19257868273: should we do you wanna do that? As should we? Just should we just pause that stuff like, or what do you want to do.

621 01:05:23.125 ⇒ 01:05:26.279 Awaish Kumar: On the on this, like data platform side, right? We

622 01:05:27.440 ⇒ 01:05:33.740 Awaish Kumar: now like we, we had 2 kind of things which were active like number one Meta plane which now you are.

623 01:05:33.860 ⇒ 01:05:39.030 Awaish Kumar: I’ve taken the Photoshop off and other part was documentation, which is.

624 01:05:39.030 ⇒ 01:05:39.610 19257868273: And.

625 01:05:40.350 ⇒ 01:05:47.369 Awaish Kumar: Which is kind of like, needs to be incrementally updated, but kind of done on the 1st phases for all the clients.

626 01:05:47.370 ⇒ 01:05:48.020 19257868273: Okay.

627 01:05:49.710 ⇒ 01:05:55.190 Awaish Kumar: 3rd like. Then there are. There are a few more projects which

628 01:05:55.757 ⇒ 01:06:01.469 Awaish Kumar: like we discussed, that we should, we add, we should add there and create some dashboard

629 01:06:01.970 ⇒ 01:06:09.469 Awaish Kumar: which I would like your time as well, because I was thinking to add some of those projects for the interns as well.

630 01:06:10.041 ⇒ 01:06:12.689 Awaish Kumar: so I would like need your time on

631 01:06:13.020 ⇒ 01:06:13.870 19257868273: It’s cool.

632 01:06:14.340 ⇒ 01:06:18.839 Awaish Kumar: Like setting up a roadmap for like next to 2 months

633 01:06:19.710 ⇒ 01:06:23.489 Awaish Kumar: for for incoming interns. So we have like

634 01:06:24.060 ⇒ 01:06:30.629 Awaish Kumar: projects like building the dashboard for our Linkedin data, which is in Snowflake right now.

635 01:06:31.290 ⇒ 01:06:35.900 Awaish Kumar: we might have internal Dbt project. Do some confirmation, build a dashboard.

636 01:06:39.420 ⇒ 01:06:44.500 Awaish Kumar: Then we also have this clockified data. We might want to some build some dashboards for that.

637 01:06:46.500 ⇒ 01:06:50.290 19257868273: So maybe it is like, let’s just pause this until the intern stuff happens.

638 01:06:55.370 ⇒ 01:07:04.379 19257868273: because this is also where, like Luke has time. So I don’t know what he’s saying by like I don’t. He’s busy like he has. We checked his hours. He’s not like occupied.

639 01:07:06.450 ⇒ 01:07:09.950 19257868273: That’s why I’m like surprised. Because he’s only been working on one client.

640 01:07:11.900 ⇒ 01:07:18.549 Awaish Kumar: But, like I got a similar response from Kyle as well when he was working on data platform only.

641 01:07:19.655 ⇒ 01:07:20.760 19257868273: Like.

642 01:07:20.760 ⇒ 01:07:29.680 Awaish Kumar: I said, Okay, I said, like, you are only working on data platform. And this task is going to take 5 h. But the due date you are setting is end of the week.

643 01:07:29.830 ⇒ 01:07:33.479 Awaish Kumar: so I’m not sure like why, and then

644 01:07:34.070 ⇒ 01:07:36.419 Awaish Kumar: how I can respond to him.

645 01:07:39.020 ⇒ 01:07:42.480 19257868273: Okay. But that’s a different problem. Okay? All right, I’ll wait.

646 01:07:43.060 ⇒ 01:07:48.479 19257868273: If people don’t want to work on this stuff, then that’s fine. I think we should. We should just mix it and hand to the interns

647 01:07:49.360 ⇒ 01:07:55.189 19257868273: until we get someone that I don’t know that until we get someone that’s more

648 01:07:55.410 ⇒ 01:08:00.590 19257868273: that we can put onto something that’s around like execution standardization.

649 01:08:01.550 ⇒ 01:08:08.399 19257868273: Cause, this is basically enforcing how we execute across all teams. Right? But like, yeah, maybe this is more technically thing.

650 01:08:17.184 ⇒ 01:08:18.139 Amber Lin: okay.

651 01:08:18.760 ⇒ 01:08:22.709 Amber Lin: So I think the decision here is pause until we have entrance.

652 01:08:27.890 ⇒ 01:08:36.050 Amber Lin: okay, let’s spend some time on the intern cohort. How’s the current progress? When are they gonna be on boarded? Do we have a plan for them?

653 01:08:36.743 ⇒ 01:08:42.050 Amber Lin: Do we have candidates, as it’s already said? Yes. What does it look like? Currently.

654 01:08:44.600 ⇒ 01:08:46.122 Awaish Kumar: We have, like

655 01:08:46.920 ⇒ 01:08:54.679 Awaish Kumar: 3 candidates right now, which are 2 of them I like, which they are basically waiting on us

656 01:08:55.080 ⇒ 01:09:00.169 Awaish Kumar: to share the dates and timeline with them.

657 01:09:00.420 ⇒ 01:09:07.990 Awaish Kumar: and they then they can basically say yes, and like, I don’t know how formally they can sign up fine for that. I don’t know.

658 01:09:08.250 ⇒ 01:09:09.629 Amber Lin: How is it going to be.

659 01:09:11.490 ⇒ 01:09:16.370 Awaish Kumar: Secondly, like 2 of them, I’m I’m like, kind of sure like

660 01:09:16.740 ⇒ 01:09:19.049 Awaish Kumar: they would join because they are kind of

661 01:09:19.997 ⇒ 01:09:29.440 Awaish Kumar: one is a student, and and the one is looking for an internship actively one of the person

662 01:09:30.080 ⇒ 01:09:37.210 Awaish Kumar: has a full time offer somewhere else. So and then

663 01:09:37.210 ⇒ 01:09:45.940 Awaish Kumar: and like, after we share a plan like he has, he can. He can takes his time to like

664 01:09:47.100 ⇒ 01:09:48.010 Awaish Kumar: it’s to say, Yeah.

665 01:09:48.010 ⇒ 01:09:49.240 19257868273: Maroon, or which one.

666 01:09:49.569 ⇒ 01:09:54.080 Awaish Kumar: Wish. No like the one additional.

667 01:09:54.780 ⇒ 01:10:00.620 Awaish Kumar: Yeah, he, he’s basically graduate like he he has done masters. So

668 01:10:01.210 ⇒ 01:10:03.449 Awaish Kumar: is now available for a full-time job.

669 01:10:06.690 ⇒ 01:10:14.070 19257868273: But see, this is where, like I don’t I? I kind of for this for this next engineering hire. I kind of want you to be able to lead, because

670 01:10:14.880 ⇒ 01:10:18.239 19257868273: otherwise it’s gonna land on me again.

671 01:10:18.520 ⇒ 01:10:19.600 19257868273: So

672 01:10:20.752 ⇒ 01:10:28.939 19257868273: I don’t know. I I would prefer, if it’s like some something that you can own. When it comes to the internship program I feel a lot better.

673 01:10:29.210 ⇒ 01:10:34.930 19257868273: I mean, like amber. Do you want to take a look at that plan. And then you guys can just tell me if it’s good to go.

674 01:10:36.110 ⇒ 01:10:36.790 Amber Lin: Sure.

675 01:10:40.940 ⇒ 01:10:41.485 Awaish Kumar: And

676 01:10:43.710 ⇒ 01:10:46.770 Amber Lin: Okay, what day are we.

677 01:10:46.770 ⇒ 01:10:49.080 19257868273: Yeah, likely. I think I think

678 01:10:50.175 ⇒ 01:10:54.759 19257868273: I mean they can. They can start as soon as like a wish. You’re okay.

679 01:10:57.920 ⇒ 01:11:03.454 Awaish Kumar: Yeah, like I, I’ve set you up for for meeting with Prajeep tomorrow. And

680 01:11:04.080 ⇒ 01:11:08.349 Awaish Kumar: Second thing is that I just need to like before starting.

681 01:11:08.480 ⇒ 01:11:16.240 Awaish Kumar: I would just need your time on road like setting up roadmap. So we have a clear tasks for for next 8 weeks for them.

682 01:11:16.450 ⇒ 01:11:17.160 19257868273: Oh, God!

683 01:11:17.360 ⇒ 01:11:21.769 Awaish Kumar: So like we don’t have, we lose. We don’t lose the momentum in the middle.

684 01:11:27.590 ⇒ 01:11:28.310 Amber Lin: Okay.

685 01:11:28.560 ⇒ 01:11:32.010 19257868273: Yeah, I mean, I can help. I can help with like the stuff I’m I would like

686 01:11:32.410 ⇒ 01:11:33.969 19257868273: just came to work on.

687 01:11:34.400 ⇒ 01:11:38.949 19257868273: But breaking it down into tickets, and like sort of managing that like, I think I would leave it to you.

688 01:11:40.140 ⇒ 01:11:46.779 Amber Lin: Yeah. And I wish, if you want help, with that I can help you. Look at the project, plan, the allocations and all of that.

689 01:11:49.210 ⇒ 01:11:53.045 19257868273: Yeah, sure, I can do that. But on the top level, like, what?

690 01:11:54.010 ⇒ 01:11:56.740 Awaish Kumar: Products we have and what you know.

691 01:11:57.090 ⇒ 01:11:58.710 19257868273: I’ll look at. I’ll look at that, doc today.

692 01:11:58.710 ⇒ 01:12:03.620 Awaish Kumar: And of what outcomes we want at the end of the like encryption plan.

693 01:12:04.610 ⇒ 01:12:09.390 19257868273: Okay, yeah, okay,

694 01:12:11.720 ⇒ 01:12:16.750 Amber Lin: I guess. One last thing, Bhutan. You say you wanted to spend time on new clients. What does that mean?

695 01:12:17.470 ⇒ 01:12:19.620 Awaish Kumar: Yeah. Sorry. One more. Update.

696 01:12:19.620 ⇒ 01:12:20.340 Amber Lin: Oh, okay.

697 01:12:20.340 ⇒ 01:12:28.290 Awaish Kumar: I asked Annie also about this, and she said, like, she’s okay. We’re mentoring in one of the.

698 01:12:29.110 ⇒ 01:12:29.600 Amber Lin: For the.

699 01:12:29.880 ⇒ 01:12:30.590 Awaish Kumar: And this was.

700 01:12:33.060 ⇒ 01:12:34.270 19257868273: Okay. Nice.

701 01:12:36.920 ⇒ 01:12:37.580 19257868273: Awesome.

702 01:12:37.950 ⇒ 01:12:43.763 Amber Lin: Great that takes some time off your plate, because there’s a lot of dashboarding, and Annie will be able to help

703 01:12:46.439 ⇒ 01:12:54.190 Amber Lin: back to this utam. You said you had concerns about spending time on new clients, such as readme and spark.

704 01:12:54.480 ⇒ 01:12:55.610 19257868273: Like.

705 01:12:56.015 ⇒ 01:13:02.910 19257868273: yeah, I mean, I just like I didn’t. I don’t think I have the time right now, like given everything I’m doing to even go

706 01:13:03.060 ⇒ 01:13:05.730 19257868273: help Robert make those like a reality.

707 01:13:05.990 ⇒ 01:13:06.870 19257868273: So.

708 01:13:08.650 ⇒ 01:13:09.199 Amber Lin: I see.

709 01:13:09.200 ⇒ 01:13:10.070 19257868273: Because that’s more.

710 01:13:10.070 ⇒ 01:13:10.779 Amber Lin: The outcome.

711 01:13:10.780 ⇒ 01:13:19.109 19257868273: Probably last last 2 weeks. I’m working like basically 12 h, 13 HA day every day. So I don’t have a more time.

712 01:13:19.640 ⇒ 01:13:20.530 19257868273: And

713 01:13:20.970 ⇒ 01:13:26.249 19257868273: like, I need to go spend time on those. And the new clients we’re gonna sign are gonna take up another portion of my time.

714 01:13:26.430 ⇒ 01:13:32.699 19257868273: That’s why I want us to, just even in this meeting. If there’s things we’re like, Hey, nobody’s gonna be able to take this. Then we should just drop it

715 01:13:32.850 ⇒ 01:13:41.040 19257868273: like. If we can’t do partnerships, then we just don’t do it, I guess, like I don’t. So we’re like, we kind of have to make some hard decisions.

716 01:13:41.300 ⇒ 01:13:43.919 19257868273: because I’m sort of running out of time and like.

717 01:13:44.968 ⇒ 01:13:48.549 19257868273: I’m just not able to do everything I need to do today.

718 01:13:48.900 ⇒ 01:13:50.010 19257868273: So yeah.

719 01:13:53.440 ⇒ 01:13:56.629 Amber Lin: Okay, I see. I think that’s that sounds like a result.

720 01:13:57.247 ⇒ 01:14:02.480 Amber Lin: Of all of this, and that should be improved once we implement the decisions we made today.

721 01:14:04.050 ⇒ 01:14:05.730 19257868273: But what are the decisions?

722 01:14:06.040 ⇒ 01:14:09.220 Amber Lin: Yeah, I was just gonna just gonna go do that. So

723 01:14:09.780 ⇒ 01:14:23.086 Amber Lin: let’s let’s look over this. And then, later, I can write a summary of who’s assigned to do what? So running through each one, each one, let’s get Con on his trial.

724 01:14:23.630 ⇒ 01:14:25.430 19257868273: And yeah.

725 01:14:25.430 ⇒ 01:14:26.700 Amber Lin: Care of the area team.

726 01:14:26.700 ⇒ 01:14:27.960 19257868273: At the time of jazz.

727 01:14:28.263 ⇒ 01:14:28.870 Amber Lin: Yeah, me.

728 01:14:28.870 ⇒ 01:14:29.530 19257868273: Exactly.

729 01:14:29.854 ⇒ 01:14:39.920 Amber Lin: For marketing support, Hannah’s gonna start helping, which she will coordinate with you to define what she actually needs to take on when and what still needs to be your responsibility

730 01:14:40.940 ⇒ 01:14:46.239 Amber Lin: technically higher for the long term, we’ll look at someone more senior

731 01:14:47.090 ⇒ 01:14:51.660 Amber Lin: hire currently for urban Stemst. I’m a lot they should be able to take it and wish.

732 01:14:51.770 ⇒ 01:14:59.309 Amber Lin: If you’re able to hand some Eden work to Kyle, you should be able to answer some technical questions on ABC.

733 01:15:00.025 ⇒ 01:15:00.740 19257868273: Okay.

734 01:15:01.140 ⇒ 01:15:05.059 Amber Lin: And for sales coordinator, for the short term.

735 01:15:05.060 ⇒ 01:15:05.810 19257868273: Perfect. Okay.

736 01:15:05.810 ⇒ 01:15:09.639 Amber Lin: Anna’s gonna help, but then we will hand off to a sales coordinator

737 01:15:09.850 ⇒ 01:15:15.540 Amber Lin: and then project management gaps. So we got a start con, and then

738 01:15:16.210 ⇒ 01:15:20.720 Amber Lin: shorter. Look for a mid-level. Pm, and

739 01:15:22.940 ⇒ 01:15:30.940 Amber Lin: if there’s still currently a gap I can help fill in for the small clients. For now do you think it’s more sustainable if we hand off for.

740 01:15:31.480 ⇒ 01:15:34.800 19257868273: To come. For these small projects and internal projects.

741 01:15:36.310 ⇒ 01:15:36.960 Amber Lin: And then.

742 01:15:37.020 ⇒ 01:15:39.959 19257868273: Okay, for recruiting. Yeah. Sorry.

743 01:15:39.960 ⇒ 01:15:43.337 Amber Lin: Yeah, I’ll help on. I’ll help on recruiting.

744 01:15:44.160 ⇒ 01:15:49.960 Amber Lin: Hopefully. Khan had Khan had help on Ops. If not, I can fill in and

745 01:15:49.960 ⇒ 01:15:55.569 Amber Lin: that we can. We’ll definitely look to hire someone for internal ops.

746 01:15:56.140 ⇒ 01:16:05.480 Amber Lin: One like, because con skill set is probably more suited for project management, even if it’s small things, and we can look for someone to fill in the Ops.

747 01:16:07.000 ⇒ 01:16:09.539 Amber Lin: So then, for the recruiting stuff.

748 01:16:10.024 ⇒ 01:16:12.150 19257868273: For recruiting. Maybe we should just

749 01:16:12.650 ⇒ 01:16:15.209 19257868273: create a channel for each of the roles.

750 01:16:17.330 ⇒ 01:16:18.980 19257868273: That we’re recruiting for

751 01:16:19.340 ⇒ 01:16:40.719 19257868273: because I have some people I’m even meeting with this week, like, I’m meeting with another data analyst. Other analytics engineer. I’m meeting with an AI person tomorrow I’m meeting with someone tonight, so I can just start to share people. But like, I think, what I would really need help with is like, this person is good for this role, and we get them into a process.

752 01:16:41.629 ⇒ 01:16:43.250 Amber Lin: Okay, sounds good.

753 01:16:43.520 ⇒ 01:16:45.119 Amber Lin: Yeah, I will coordinate.

754 01:16:45.120 ⇒ 01:16:51.720 19257868273: We can. We can ask them a lot to do interviews, too, and so like them. A lot is good at doing interviews as well.

755 01:16:51.900 ⇒ 01:16:53.389 Amber Lin: Okay, that’s great to hear.

756 01:16:53.390 ⇒ 01:16:54.020 19257868273: Okay.

757 01:16:54.020 ⇒ 01:16:59.450 Amber Lin: So ideally to take some of the time to talk about a company like.

758 01:17:01.140 ⇒ 01:17:11.859 Amber Lin: move the import into like, move the interview part from your calls with them to or to someone else, and use your time as more the opportunity to

759 01:17:12.190 ⇒ 01:17:23.369 Amber Lin: like high level. Sell the company, and kind of like gauge that your perception of this person. So maybe you can spend less time per call.

760 01:17:25.560 ⇒ 01:17:28.329 Amber Lin: Yeah. But I’ll coordinate with you on this.

761 01:17:28.330 ⇒ 01:17:30.949 19257868273: Yeah, exactly. Exactly.

762 01:17:33.230 ⇒ 01:17:34.570 19257868273: Okay.

763 01:17:36.730 ⇒ 01:17:37.590 Amber Lin: Next

764 01:17:42.440 ⇒ 01:17:43.140 19257868273: Awesome.

765 01:17:43.930 ⇒ 01:17:46.290 Amber Lin: Okay for data platform.

766 01:17:46.690 ⇒ 01:17:58.540 Amber Lin: Currently, I think we’re gonna pause work and focus our efforts from data platform on defining what’s needed from the interns which is correlating to the intern cohort progress.

767 01:17:58.540 ⇒ 01:17:59.080 19257868273: Okay.

768 01:17:59.080 ⇒ 01:18:02.929 Amber Lin: And for the intern cohort progress.

769 01:18:03.480 ⇒ 01:18:17.609 Amber Lin: A wish will go. Ask you, Utam, to define a high level priorities, and then I will work with a wish to break it down into projects, and give a roadmap to these interns and get them to join soon.

770 01:18:17.840 ⇒ 01:18:28.370 Amber Lin: and then, lastly, for pro partnership support. Hannah will be able to take on and eventually hand off to sales coordinator.

771 01:18:30.610 ⇒ 01:18:45.730 Amber Lin: So we have a lot of items listed here hopefully, hearing that you feel better. But the next step we need to make sure that these are owned set timelines. And essentially, what is it? What does it really look like to be handed off.

772 01:18:46.980 ⇒ 01:18:47.420 Amber Lin: and

773 01:18:50.690 ⇒ 01:18:51.960 19257868273: Like.

774 01:18:51.960 ⇒ 01:18:56.080 Amber Lin: We should set a next next meeting. When we meet we should talk about

775 01:18:57.510 ⇒ 01:19:02.450 Amber Lin: the initial steps are have been taken. How does Utam’s current time. Look

776 01:19:03.439 ⇒ 01:19:08.179 Amber Lin: when do we want the next meeting to be? We can use this Friday’s meeting to talk about this.

777 01:19:09.440 ⇒ 01:19:21.918 19257868273: Yeah, I think Friday would be good, and I think probably for Hannah, I think. Still, we’re considering sort of some sort of brand person long term. I think we still have a lot of roadmap to go through, though.

778 01:19:23.480 ⇒ 01:19:26.440 19257868273: and the story brand work is helping. It’s just like

779 01:19:26.670 ⇒ 01:19:30.889 19257868273: it’s been. Really, it’s just really hard for me to even get around to review everything right now, just

780 01:19:30.890 ⇒ 01:19:31.240 19257868273: yeah.

781 01:19:31.240 ⇒ 01:19:39.919 19257868273: should I have to do so? That’s what’s been really hard is that like, even for me to give reviews? I’m hoping that Brian could supplement some of that. But.

782 01:19:40.977 ⇒ 01:19:45.150 19257868273: we’re either gonna have to go with your gut.

783 01:19:45.330 ⇒ 01:19:52.560 19257868273: or like crowdsource it from this crew, or just ship it like it’s my feeling. Sometimes

784 01:19:53.020 ⇒ 01:19:58.730 19257868273: it’s getting well. It’s getting. I have to give you a couple of avenues, but it’s getting hard for me to go and review everything

785 01:19:59.190 ⇒ 01:19:59.720 19257868273: really built.

786 01:20:01.770 ⇒ 01:20:29.559 Hannah Wang: I mean, I feel like for branding stuff like making copy changes or whatnot like that’s not hard. So I say, just like ship it, and if it starts working great, if it doesn’t, we can redo it like, I don’t think that’s too difficult to do. So yeah, I think after tomorrow’s morning meeting for branding like, I can kind of go through the website and just like run it through AI like against the story brand.

787 01:20:29.858 ⇒ 01:20:47.160 Hannah Wang: Prompt and whatever, and just like suggest changes. And then you could, you could take a look at it. You don’t have to. And then, whether or not you do, we can just like ship it. And just like, make changes. I think, yeah, cause the website, it’s easy to make changes like copy wise. So I think.

788 01:20:47.160 ⇒ 01:20:47.940 19257868273: I.

789 01:20:47.940 ⇒ 01:20:55.171 Hannah Wang: I think it’s chill like. No, don’t worry about that too much. Because we can always go back and change things if things aren’t working

790 01:20:56.056 ⇒ 01:20:57.089 19257868273: Okay, is.

791 01:20:57.370 ⇒ 01:21:03.730 Amber Lin: Is there a way we can move the story brand meeting tomorrow to after your guys’s marketing. Stand up.

792 01:21:05.670 ⇒ 01:21:09.470 Hannah Wang: Let me see. Yeah, I just set it up.

793 01:21:09.470 ⇒ 01:21:11.250 Hannah Wang: Am Pacific, because.

794 01:21:12.055 ⇒ 01:21:15.509 Amber Lin: Actually, no. I looked at Calendar. Never mind. Doesn’t work.

795 01:21:15.510 ⇒ 01:21:17.749 Amber Lin: Oh, okay, we’ll do this.

796 01:21:17.750 ⇒ 01:21:20.799 19257868273: Same time, day or yeah, or whatever.

797 01:21:21.059 ⇒ 01:21:26.499 Amber Lin: Well, I’ll I’ll try to squeeze it in. I have the urban stamps. I’ll have to hop after 30 min. But

798 01:21:27.020 ⇒ 01:21:28.700 Amber Lin: they should be fine.

799 01:21:31.490 ⇒ 01:21:33.290 Hannah Wang: I mean, we could move it to 30

800 01:21:33.290 ⇒ 01:21:41.760 Hannah Wang: like, I don’t. I feel like amber. Your your input is valuable. So I’d prefer you be there the whole hour, if possible.

801 01:21:41.800 ⇒ 01:21:44.410 Amber Lin: Can we do it later in the day? Then, like.

802 01:21:45.035 ⇒ 01:21:45.660 19257868273: Okay.

803 01:21:45.660 ⇒ 01:21:46.630 Hannah Wang: Wednesday or Thursday.

804 01:21:46.700 ⇒ 01:21:47.270 19257868273: It is.

805 01:21:47.270 ⇒ 01:21:48.000 Amber Lin: Wednesday.

806 01:21:48.000 ⇒ 01:21:50.280 19257868273: Schedule. There’s anything that’s worth moving.

807 01:21:50.280 ⇒ 01:21:54.990 Amber Lin: Yeah, I looked at Calendar. He has an intro

808 01:21:55.820 ⇒ 01:22:01.820 Amber Lin: and part deep tomorrow at 1130. Pst, I think after that it’s pretty open.

809 01:22:01.820 ⇒ 01:22:02.360 Hannah Wang: Okay.

810 01:22:02.360 ⇒ 01:22:05.879 Amber Lin: So we could do, maybe like 12 Pm. Pst.

811 01:22:05.880 ⇒ 01:22:08.319 19257868273: Oh, my God, that’s not too late for the marketing folks!

812 01:22:09.250 ⇒ 01:22:09.750 19257868273: Well.

813 01:22:09.750 ⇒ 01:22:12.669 Hannah Wang: I feel like, Ann can just watch the video.

814 01:22:12.670 ⇒ 01:22:17.219 Hannah Wang: And yeah, it can. Just yeah. So I can afternoon somewhere. Yeah.

815 01:22:17.220 ⇒ 01:22:18.599 Amber Lin: Sure that will be great.

816 01:22:18.970 ⇒ 01:22:19.355 Hannah Wang: Okay.

817 01:22:20.800 ⇒ 01:22:21.879 Amber Lin: And then we’ll.

818 01:22:21.880 ⇒ 01:22:26.979 19257868273: We lock this in and hopefully, you can make most of the future copy decisions, using less than AI.

819 01:22:28.160 ⇒ 01:22:45.249 Hannah Wang: Yeah, yeah, I feel like, now that we have like a framework. And I can just like run it run all copy through. AI. I feel a little bit more comfortable also, because it’s less technical. Now, like the lingo that we want to use feels more like hero customer hero centered, and that I understand that lingo.

820 01:22:45.250 ⇒ 01:22:45.900 Hannah Wang: There’s more

821 01:22:45.900 ⇒ 01:22:51.569 Hannah Wang: than like technical stuff. So I feel more comfortable like looking at copy for the website and stuff.

822 01:22:51.970 ⇒ 01:22:52.465 19257868273: Okay.

823 01:22:54.050 ⇒ 01:22:55.110 Amber Lin: Awesome.

824 01:22:58.230 ⇒ 01:23:04.560 Amber Lin: Okay, immediate action items I will comb through and talk about.

825 01:23:05.610 ⇒ 01:23:07.769 Amber Lin: Well, I’ll send in a channel what needs to.

826 01:23:07.770 ⇒ 01:23:08.290 19257868273: Good.

827 01:23:08.290 ⇒ 01:23:17.499 Amber Lin: Done before Friday, and then we’ll use the Friday meeting time to meet again and talk about progress on this. For the madam or part, I’ll just.

828 01:23:17.500 ⇒ 01:23:25.440 19257868273: Yeah, I think by Friday we should. We should just see like on Friday we should just see what our gut instinct is. I think by Friday it looks like

829 01:23:26.130 ⇒ 01:23:31.859 19257868273: this. So we’re just not gonna be able to get through like 2 of these, and we should just consider dropping them.

830 01:23:33.370 ⇒ 01:23:41.729 19257868273: That once default starts once default, we need spark plug, and there’s my final up 4 additional clients.

831 01:23:41.860 ⇒ 01:23:43.249 19257868273: We’re really cooked.

832 01:23:43.560 ⇒ 01:23:44.190 19257868273: So.

833 01:23:45.450 ⇒ 01:23:53.030 19257868273: We really need either con is gonna work out or not. But even it. So we should. We should assume it’s not gonna work out just because that’s.

834 01:23:53.410 ⇒ 01:23:57.559 19257868273: Usually, that’s just like Hi Kyle, the level of skepticism.

835 01:23:58.115 ⇒ 01:24:06.409 19257868273: And so I think we should be prepared to say of this list for all the things we’re doing. What are we gonna drop.

836 01:24:07.400 ⇒ 01:24:11.389 19257868273: You know, I think probably data platform.

837 01:24:11.850 ⇒ 01:24:14.220 19257868273: I don’t. We’ll have to just decide on like what things work.

838 01:24:14.720 ⇒ 01:24:15.450 19257868273: We’re gonna.

839 01:24:15.820 ⇒ 01:24:16.230 Amber Lin: Yeah, like.

840 01:24:16.230 ⇒ 01:24:18.320 19257868273: Everyone’s going to stretch.

841 01:24:18.969 ⇒ 01:24:19.359 Amber Lin: Okay.

842 01:24:19.360 ⇒ 01:24:20.130 19257868273: Okay.

843 01:24:20.130 ⇒ 01:24:23.450 Amber Lin: So I’m gonna mark mark that.

844 01:24:25.055 ⇒ 01:24:28.380 Amber Lin: So look at.

845 01:24:28.930 ⇒ 01:24:30.030 19257868273: Oh! Crap!

846 01:24:30.030 ⇒ 01:24:33.149 Amber Lin: Yes, on items discussed.

847 01:24:33.370 ⇒ 01:24:34.990 Amber Lin: Tuesday.

848 01:24:35.120 ⇒ 01:24:37.910 19257868273: Decide what to drop.

849 01:24:40.420 ⇒ 01:24:46.509 Amber Lin: Okay. Sounds good long time. I feel. I hope you feel a bit more confident.

850 01:24:47.630 ⇒ 01:24:48.380 Amber Lin: Rows.

851 01:24:48.820 ⇒ 01:24:49.180 Hannah Wang: No.

852 01:24:50.230 ⇒ 01:24:50.570 19257868273: And.

853 01:24:50.570 ⇒ 01:24:51.430 Amber Lin: About your time.

854 01:24:51.430 ⇒ 01:24:57.840 19257868273: I’m not confident it’s just that we have like, look, we have 4 clients that are starting. But I’m really sort of

855 01:24:58.680 ⇒ 01:25:06.790 19257868273: reaching a little. It’s been like, probably like 6 months of like 12 h days starting to reach a little bit of like a personal.

856 01:25:06.790 ⇒ 01:25:07.520 Amber Lin: Yeah, I.

857 01:25:08.110 ⇒ 01:25:08.720 Amber Lin: Yeah.

858 01:25:09.250 ⇒ 01:25:14.020 19257868273: But like I can, I can tell that it’s like pretty draining.

859 01:25:14.300 ⇒ 01:25:14.640 Amber Lin: Yeah.

860 01:25:14.956 ⇒ 01:25:20.339 19257868273: So I kind of. I just need to sort of somehow have a reset a little bit

861 01:25:20.480 ⇒ 01:25:39.515 19257868273: and look, it’s like, if these 4 clients work. Then we’ll have enough budget to bring on somebody, and then but this but I want everything to be done through this crew so like no longer important to me to make some of these decisions myself, like, I want this crew to be tapped in and for us to think strategically on, like how to do this.

862 01:25:40.810 ⇒ 01:25:45.899 19257868273: but yeah, no, it’s all it’s it’s positive. It’s just we need to sort of make some decisions. And then as well.

863 01:25:46.190 ⇒ 01:25:49.369 Amber Lin: Yeah, I’m glad we’re able to talk about it together.

864 01:25:49.880 ⇒ 01:25:50.390 19257868273: Okay.

865 01:25:50.900 ⇒ 01:25:53.279 Amber Lin: Yeah, we’ll meet on Friday.

866 01:25:54.150 ⇒ 01:26:06.310 Amber Lin: any meetings you guys need to talk to whoever before the Friday’s meeting. So we get some progress started, and I’ll send that update in the Channel later.

867 01:26:07.969 ⇒ 01:26:08.570 19257868273: Okay.

868 01:26:09.000 ⇒ 01:26:09.590 Amber Lin: Yeah.

869 01:26:09.910 ⇒ 01:26:10.860 Hannah Wang: Thank you.

870 01:26:10.860 ⇒ 01:26:12.650 19257868273: Perfect. Thanks. Thank you. Guys.

871 01:26:12.650 ⇒ 01:26:28.540 Amber Lin: Utah. One last thing for you. I need to add someone to our one pass. Fault as a guest is from the matter. More side can I get admin? So I can add someone. Or if you don’t want to give me admin, you can add their email.

872 01:26:29.485 ⇒ 01:26:35.890 19257868273: Yeah. Can you just send it in the operations channel Marianne was previously handling. So you can just send it there.

873 01:26:36.110 ⇒ 01:26:39.690 19257868273: We’re tracking all like audit kind of for audit requests.

874 01:26:40.417 ⇒ 01:26:46.810 19257868273: So you could just send an email there and just what access they need and what level. And then we can add them.

875 01:26:46.810 ⇒ 01:26:47.600 Amber Lin: Sounds. Good.

876 01:26:49.520 ⇒ 01:26:51.490 Amber Lin: Okay. Perfect. Alright.

877 01:26:52.260 ⇒ 01:26:53.000 19257868273: Okay.

878 01:26:53.520 ⇒ 01:26:54.420 19257868273: Thank you guys.

879 01:26:54.420 ⇒ 01:26:56.810 Hannah Wang: Alright, thank you all, bye.

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