Meeting Title: Robert Tseng and steven moy Date: 2025-04-03 Meeting participants: Robert Tseng, Steven Moy
WEBVTT
1 00:01:15.320 ⇒ 00:01:16.500 Robert Tseng: Hi, Steven!
2 00:01:16.960 ⇒ 00:01:18.339 steven moy: Hey! How are you?
3 00:01:18.650 ⇒ 00:01:20.189 Robert Tseng: I’m good. How are you?
4 00:01:20.570 ⇒ 00:01:25.430 steven moy: Oh, my God, yeah, I’ve been traveling 1st few days for
5 00:01:25.640 ⇒ 00:01:33.089 steven moy: a company I’m advising we have some major pitches, and we we want all of them.
6 00:01:33.340 ⇒ 00:01:47.480 steven moy: So I got back late last night, and then I met up with some friends. Yeah, a lot of them are still in the in the Vc. And Private equity side, so interesting, very interesting to see all the trends, say, where the money flowing.
7 00:01:47.880 ⇒ 00:01:49.330 steven moy: How about you?
8 00:01:50.060 ⇒ 00:01:54.904 Robert Tseng: Yeah, I’m I’m about to start some traveling myself. I’m going to la right after this call. So
9 00:01:55.160 ⇒ 00:01:57.439 steven moy: Oh, wow! Is that a short flight for him?
10 00:01:58.276 ⇒ 00:02:01.719 Robert Tseng: Well, I’m in New York, so probably like 6 h of them
11 00:02:01.720 ⇒ 00:02:05.850 steven moy: Shit. Okay. Oh, yeah, I know I’ve I’ve done that for you. Oh, my God, yes.
12 00:02:05.850 ⇒ 00:02:10.602 Robert Tseng: Medium medium flight, not not the same as flying to like Hong Kong or something, but
13 00:02:10.900 ⇒ 00:02:20.729 steven moy: Yeah. Well, the the one I just did is in Florida, I mean, is that not too long, but still long. Be good with going through Tsa, or you know
14 00:02:20.730 ⇒ 00:02:23.819 Robert Tseng: Yeah, it’ll still be like half a day kind of thing. Yeah.
15 00:02:23.820 ⇒ 00:02:28.530 steven moy: Exactly so. How you doing you and your company tell. Tell me more. Give me up
16 00:02:28.530 ⇒ 00:02:35.060 Robert Tseng: Yeah, since we last spoke. I guess on the go to market side we’ve done a few things. We
17 00:02:35.310 ⇒ 00:02:57.729 Robert Tseng: I guess I’m traveling because we’re we’re speaking at a couple of conferences and trying to use use events more as like a as a as an outbound channel for us. We hosted a webinar earlier today. So that was good. So I think, like the lead lead pipeline is is full. We’re continuing to grow and then on the service delivery side, like, yeah, I think we’re adjusting our positioning, heading into Q, 2.
18 00:02:58.410 ⇒ 00:03:06.799 Robert Tseng: Yeah. So I think that’s something I’m gonna be working out with my my business partner. We just feel like our learnings from this past quarter.
19 00:03:07.611 ⇒ 00:03:12.138 Robert Tseng: We. We just think that there’s a better way to kind of position our service
20 00:03:12.560 ⇒ 00:03:22.760 Robert Tseng: for analytics. I think we we’ve been sharing our like core competencies and kind of using marketing that specifically. But the buyers that we’re selling to. They care more about.
21 00:03:23.370 ⇒ 00:03:29.399 Robert Tseng: I think the messaging that might stick better is making is tying all data
22 00:03:29.480 ⇒ 00:03:57.929 Robert Tseng: work to like the profit equation, making doing things like revenue optimization cost cutting like having a clear like through line to the bottom line for businesses rather than just like kind of getting lost in this. Which tool should we use like, how do you design the system? And it’s like, I feel like those conversations we’ve had a lot of, but they haven’t really led to, you know, good good deals. So I think that’s that’s probably a adjustment I want to make on on this, on the sales
23 00:03:57.940 ⇒ 00:04:08.400 steven moy: That’s good learning. I mean, yeah, definitely, we got a lot of you still targeting technology partner or brand like, or both
24 00:04:09.228 ⇒ 00:04:23.999 Robert Tseng: Yeah. So I guess now, whenever we meet someone, we kind of bucket them into 3 areas, it’s like, you can better be an advisor, or you’re like a partner. If you’re like a tech technology vendor that we could partner with. So like the webinar we hosted today was with a with a partner.
25 00:04:24.544 ⇒ 00:04:33.669 Robert Tseng: And then or you’re like a prospect like a client that we could work with. So that’s kind of how we’ve been triaging people that we talk to
26 00:04:34.610 ⇒ 00:04:41.679 steven moy: Yeah, so interesting. So what do you find? So more resonate. How many advisor you got so far on that front
27 00:04:41.960 ⇒ 00:04:58.560 Robert Tseng: Yeah. So I mean, we haven’t. 4th kind of assembled like an official board or anything but some of the advisory relationships that have worked well for us. We’ve met with like he’s like a retired founder in Austin. And he kind of is basically he just wants to stay in the
28 00:04:58.890 ⇒ 00:05:18.130 Robert Tseng: wants to stay relevant in the in the technology space. I guess so. He’s been really well connected and getting us. We do like a revenue share agreement with him. Where he kind of gets us in the door. We we basically deploy AI or data services to like 2 2 of the clients that we have like came through him.
29 00:05:18.780 ⇒ 00:05:40.309 Robert Tseng: So he’s like he wants to be involved in like the deal cycle, and he wants to like still, kind of come to pitches and stuff like that. Then we have a different kind of advisor. That’s more like we went through like an accelerator. They do more like, you know, weekly, or like monthly coaching sessions with us. And yeah, I guess there may be more of like a strategy advisor
30 00:05:40.967 ⇒ 00:05:59.710 Robert Tseng: and then we’re also building like a customer advisory board. So either former clients, or maybe prospective clients, or just, you know, warm connections that we don’t necessarily work with, but they kind of are the voice of the customer, and we also meet with them on a monthly basis. So it’s yeah. I know this just trying to, you know.
31 00:05:59.710 ⇒ 00:06:11.870 Robert Tseng: trying to stack the cards more in our favor, and have have friends kind of like a different who have been at different stages of of this of you know of this cycle? And yeah, that’s kind of how we’ve been approaching
32 00:06:11.870 ⇒ 00:06:26.899 steven moy: And and I’m curious. I’m curious on the more you said more accelerator in from a strategy, more business strategy. Go to market strategy type, or or they also provide, they signing the check like you’re looking for initial funding that type
33 00:06:27.440 ⇒ 00:06:31.740 Robert Tseng: Yeah, so we haven’t raised funding from them yet. I think
34 00:06:31.850 ⇒ 00:06:42.730 Robert Tseng: we you know, they helped us get like our our GM model kind of ready. And, you know, just prepare some of these like financial statements, so that if we do want to go raise we we can.
35 00:06:43.391 ⇒ 00:06:53.689 Robert Tseng: So they’re more. Yeah. I don’t really think they advise us necessarily go to market so much. It’s it’s more like they’ve scaled. Kind of, you know. We’re, you know we do.
36 00:06:54.120 ⇒ 00:07:01.720 Robert Tseng: Yeah, we do like a hundred KA month right now. It’s kind of like our, you know, we’re like in the growth, like one to 3 million on any any given
37 00:07:02.296 ⇒ 00:07:10.370 Robert Tseng: arr. And then they’ve maybe grown to like 30 million arr, and then exited kind of services. So they’re kind of helping us like.
38 00:07:11.100 ⇒ 00:07:18.130 Robert Tseng: build, build our build, the team like optimize our service delivery. So that’s that’s kind of the strategy that I’m more talking about for them.
39 00:07:18.400 ⇒ 00:07:32.339 steven moy: Oh, okay, cool, cool. Yeah, definitely. I mean, that’s why I’m curious on your setup. Because I the firm. I told you right, we? We’re raising 150 million. By the way, that you know we are because the founder came through
40 00:07:32.824 ⇒ 00:08:02.049 steven moy: on the board I represent marketing, and just give you a sense what we do that a little bit different than yours. So I, of course, I bring in technology marketing, creative. I also a lot of contacts. And we we have actually 3 medical doctor on the board. Because one of the the I’m talking of this specific one not may not be relevant to you to give you some context. The the gentleman, a founder of Bain. He was one of the founding member from Bain, consulting and
41 00:08:02.530 ⇒ 00:08:03.010 Robert Tseng: Wow!
42 00:08:03.010 ⇒ 00:08:09.129 steven moy: Yeah, I think he he and his ex current wife partner went through some life changing
43 00:08:11.067 ⇒ 00:08:28.340 steven moy: you know, recovery without sharing too much. But basically they’re very passionate about saving lives. So they’re really diving into. So the the way that in that side they are sampling about, maybe we got a lot of like cheap medical officer for the product right
44 00:08:28.340 ⇒ 00:08:28.740 Robert Tseng: Yeah.
45 00:08:28.740 ⇒ 00:08:30.370 steven moy: Yeah, like your your tech.
46 00:08:30.770 ⇒ 00:08:33.100 steven moy: We tie a guy on the yeah.
47 00:08:33.450 ⇒ 00:08:39.440 steven moy: And then I came in. I’m all like, Okay, well, you know, we don’t grow this guy. Oh, 1st of all.
48 00:08:39.549 ⇒ 00:08:45.100 steven moy: tell the company itself. Let’s invest right. I’m a pretty good marketing sales, and that
49 00:08:45.980 ⇒ 00:09:14.239 steven moy: bring all the agency I’m advising like, go help them to grow like social media. You know. SEO, sem, so curious. Yeah, so curious. So what? What do you need? I happy to play a role because we like your product and category. But curious, like, what? What value, what type of advisory I can provide you like any? What are your current gaps of in terms of your advisors like what? What you’re looking for? Seems like you have someone helping you to do networking introduction
50 00:09:14.240 ⇒ 00:09:31.929 steven moy: revenue share. You have another set of people like looking into your your setup, like maybe capital structure. Maybe you know little bit. But what what would be beneficial, because if I want to, I will. If I help you as advisor, I want to make sure. I make impact right. Also.
51 00:09:31.930 ⇒ 00:09:32.510 Robert Tseng: Sure.
52 00:09:32.510 ⇒ 00:09:33.150 steven moy: Bye.
53 00:09:33.690 ⇒ 00:09:58.159 Robert Tseng: Yeah, I mean, kind of what you mentioned like. I guess more like the partner sales kind of side where we wanna you know, I’ve I’m talking to a couple of PE firms as well, and trying to get on their preferred like agency vendor list like I kind of have some sense of like what it would take for them to choose us. You know they’re always asking us about what our margins are like. How do we handle things at scale. Because, like, if we can do something at 50 plus margins, and they’re
54 00:09:58.310 ⇒ 00:10:09.276 Robert Tseng: current, you know, agency only does it at 30% that they’d be willing to kind of plug this in, or something. But yeah, I think that’s kind of like the institutional partnership like
55 00:10:10.010 ⇒ 00:10:19.551 Robert Tseng: like, I I feel like I, I definitely could use some some advisory on on that side. Because I’m just not as well connected in in that world.
56 00:10:20.050 ⇒ 00:10:28.319 Robert Tseng: yeah, like neither you know my my business partner nor I are are like traditional banking or consulting backgrounds, like we both kind of like.
57 00:10:28.530 ⇒ 00:10:50.990 Robert Tseng: You know, we’re in house data leads at various consumer companies, and then kind of split off. And did this so like, we feel comfortable talking to other tech executives. But then, being able to like, actually find the right connections to get get a foot in the door working with, you know, Vcs or PE firms. And I think that’s like, not really something we’ve been able to break into at this point
58 00:10:51.520 ⇒ 00:11:01.750 steven moy: Oh, I see. I see. Okay, yeah, okay, how how about what? What market? What category? You you’re targeting right now, or just anybody like
59 00:11:02.160 ⇒ 00:11:03.180 Robert Tseng: Yeah, so.
60 00:11:03.180 ⇒ 00:11:14.270 steven moy: Have the tech executive retire retiree like the the gentleman or girl helping you like. What kind of maybe, let me ask a different question, what type of client like
61 00:11:14.610 ⇒ 00:11:42.640 Robert Tseng: Yeah. So I mean, I would say that like we do it. It is kind of pretty broad, but like the way I categorize it is. You know, we’re physical product companies. This is more just like Ecom. Cpg, like, you know, we work with like arrow one. They’re like a marketplace based in La and then, just like more traditional E-com, like, I led data, ruggable based in La as well. So I have a pretty strong network of like Cpg brands like on the West Coast. And I continue to work with kind of clients like that.
62 00:11:43.138 ⇒ 00:11:47.170 Robert Tseng: Then, on the digital side, like, you know, we work with like.
63 00:11:47.420 ⇒ 00:12:06.579 Robert Tseng: mostly like AI Sas products at this point. So I think kind of anywhere series A To series B, or like seed seed station series B, these software companies, they don’t have like data teams yet. They may have like one person that like comes in and does something. So we kind of basically are like a fractional data team for them.
64 00:12:06.600 ⇒ 00:12:35.489 Robert Tseng: And then, like the the Austin Advisor, he was very connected in the services space. He’s like a big real estate Guy, or whatever. So we work with like home delivery, home services in Austin, and then also, like a couple of other real estate firms there, so that to me is a bit like more tangential. But he’s been able to get us into those conversations, and we do pretty good AI work for them. So I feel like that’s been another like like services has been another category that has emerged in this path forward
65 00:12:35.490 ⇒ 00:12:45.610 steven moy: Got you. So you you put most. If I have to guess you, you want some more direct relationship with the brands, but could be
66 00:12:46.710 ⇒ 00:12:51.810 steven moy: also tech. Oh, that’s interesting. You actually factional data team for some of the tech company.
67 00:12:52.030 ⇒ 00:12:55.030 steven moy: Yeah, interesting product company. Okay, that’s interesting. Actually.
68 00:12:55.030 ⇒ 00:13:05.710 Robert Tseng: Yeah, so like, stack, Blitz is like the fastest growing AI company. They’re basically like a text to product like App, where you no code you just text in, and they build web apps
69 00:13:05.710 ⇒ 00:13:06.330 steven moy: There we go!
70 00:13:06.913 ⇒ 00:13:08.540 Robert Tseng: Yeah. I mean, they grew a hundred 1 million
71 00:13:08.810 ⇒ 00:13:10.960 steven moy: Yeah. So I’m sorry to interrupt you. I just
72 00:13:11.440 ⇒ 00:13:18.779 steven moy: potentially your exit could be one of this tech company when they raise, and then they you could be if you want to, you could be part of because
73 00:13:18.780 ⇒ 00:13:20.500 Robert Tseng: Totally. Yeah. Yeah.
74 00:13:20.500 ⇒ 00:13:23.280 steven moy: Oh, I see, I see. Okay, that’s could be interesting.
75 00:13:24.550 ⇒ 00:13:26.629 steven moy: Oh, okay, okay, interesting.
76 00:13:26.630 ⇒ 00:13:41.700 Robert Tseng: Yeah. So the exits we’re working towards. So either that, like one of our clients like really hits it big. And they just like absorb our team as the data team. Sure, I’m fine. With that, the other. Another exit would be like, yeah, working with an institution that decides that like, hey, we operate, we operate.
77 00:13:41.700 ⇒ 00:14:09.220 Robert Tseng: we operate our services at high margins, and much, very efficiently, because, you know, we’re always innovating and building like AI enabled services that would internally, and that displaces like whatever kind of incumbent like agency that they already have in the portfolio. So like we talk, we’re talking to like insight ventures like I feel like they kind of invest in tech enabled services, and like I could see them as like one prototype of like a
78 00:14:09.220 ⇒ 00:14:15.810 Robert Tseng: and of a company that we would may maybe do an exit, or we aim for an exit with in like 5 years or something
79 00:14:15.810 ⇒ 00:14:26.760 steven moy: Interesting. Because I’m just brainstorming here a lot of new ideas. We got the, the, we actually building our own intelligent
80 00:14:27.312 ⇒ 00:14:35.759 steven moy: data, but not like you normally is, we want to create a set of data that help us invest better. Yeah.
81 00:14:35.760 ⇒ 00:14:36.490 Robert Tseng: I see.
82 00:14:36.490 ⇒ 00:14:50.059 steven moy: And and then I have another agency. I’m advising because they have more marketing agency. So they’re building a more intent based status for marketer to use meaning, okay, everybody try to look for the buying signal out there right
83 00:14:50.060 ⇒ 00:14:50.660 Robert Tseng: Right.
84 00:14:50.660 ⇒ 00:15:03.209 steven moy: And the other firm. I’m they. They are not like a product development team, more like using whatever AI tool. And then, you know, creating that value proposition similar. You have your own technology here. Right? You know.
85 00:15:03.430 ⇒ 00:15:11.110 Robert Tseng: Yeah, I mean, we’re mostly just like, you know, implementation as well. But yeah, there are some things that we custom build in house as well. So
86 00:15:11.360 ⇒ 00:15:17.990 steven moy: Interesting. Okay, okay, some ideas. Let me give some thought interesting.
87 00:15:18.460 ⇒ 00:15:34.549 steven moy: Yeah. So do you have your remind me? You you have services. Of course, I’m sure you have to connect all the connect, all the data together before you can. So do you have your own own proprietary technology to do
88 00:15:34.690 ⇒ 00:15:43.089 steven moy: that, you know. And and Richmond, you know. Machine, you know what? Yeah. Curious like, what’s your proprietary? IP, there
89 00:15:43.470 ⇒ 00:16:11.339 Robert Tseng: Yeah. So I mean, I guess our our IP would really just be like, so I mean, obviously, we do our own lead enrichment as well. And so when we solve like these, like we, we have like an internal product that basically is like a copilot product of source with code code bases. And it’s a multi tenant kind of agent where we can deploy it to any clients code base and they’re able to just like chat with the code pretty much and so
90 00:16:11.676 ⇒ 00:16:15.380 steven moy: Like the co-pilot like Microsoft. Co-pilot ish kind of thing. Okay?
91 00:16:15.380 ⇒ 00:16:22.460 Robert Tseng: Yeah, but it’s like trained directly on their on their website. So we’re able to deploy that very quickly across every client. We keep. Yeah. And
92 00:16:22.480 ⇒ 00:16:46.709 Robert Tseng: stuff like that. That helps us to, you know, answer a lot of the questions that. So especially since we’re usually working, we’re we’re embedding into client teams. If they have other engineers or other technical people that want to understand the work that we’re doing, they just chat within slack with our with our bot. And they figure out like what? Yeah, they’re able to get the answers they need. So it reduces the amount of you know communication we have to have with them
93 00:16:47.150 ⇒ 00:16:52.480 steven moy: Gotcha. Okay, okay, yeah. You do have a Intel. Okay? Got it?
94 00:16:52.910 ⇒ 00:16:58.769 steven moy: Okay, yeah. Okay, let me give it some topic. I was just talking to a friend of mine like we we were.
95 00:16:59.350 ⇒ 00:17:05.973 steven moy: Well, last night, as I mentioned, I was out and about like one of the thing we’re working on, we actually working with a
96 00:17:06.790 ⇒ 00:17:09.210 steven moy: company called Vertical Studio.
97 00:17:09.359 ⇒ 00:17:19.489 steven moy: They are Canadian, based at livebook. Interesting. They, they basically have. They create their own platform and publishing content
98 00:17:20.200 ⇒ 00:17:20.800 Robert Tseng: Hmm.
99 00:17:20.970 ⇒ 00:17:25.409 steven moy: The major social media platform like Snapchat.
100 00:17:25.550 ⇒ 00:17:34.219 steven moy: Instagram, and also tick tock, but their special sources. They have built a community with a reach to 60 million gamers
101 00:17:34.650 ⇒ 00:17:35.080 Robert Tseng: Awesome.
102 00:17:35.080 ⇒ 00:17:42.130 steven moy: So they went into like, let’s say they, right now they are Samsung, Canada. Digital Aor, yeah.
103 00:17:42.130 ⇒ 00:17:54.659 steven moy: the platform like selling product, right? Basically try to push the, you know, gaming gear and things like that. And one of the idea, I said, well, you’re talking to the same group of people that I’m trying to sell Ramen Noodle to
104 00:17:55.500 ⇒ 00:17:55.990 Robert Tseng: Yeah.
105 00:17:55.990 ⇒ 00:18:00.440 steven moy: And Taco bell, White Castle energy drink.
106 00:18:00.730 ⇒ 00:18:07.190 steven moy: So I’m sure that’s a lot of interesting data elements. So yeah, let me give it some talk. Let me give him some. Okay.
107 00:18:07.730 ⇒ 00:18:08.100 Robert Tseng: Okay.
108 00:18:08.100 ⇒ 00:18:21.529 steven moy: I mean I happy. I would love to continue to explore conversation. I just want well to see how how I can add value, where to fit. Looks like you, more interested in the more institutional side on the on the capital side, like getting.
109 00:18:21.650 ⇒ 00:18:27.569 steven moy: you know, investor like that that route, or you want both like reaching out connecting you
110 00:18:28.005 ⇒ 00:18:42.090 steven moy: to Mark tech company. Because I used to see the Lga venture. I know a lot of mock tech company. That’s why I said, oh, you can plug right in if they’re working on something else, or in that side of the house, or direct to consumer like really on the brand side
111 00:18:42.510 ⇒ 00:18:54.929 Robert Tseng: Yeah. So I think the brand, the brand side connection definitely over that. I mean, we’re not like actively fundraising right now. So I don’t think that’s as big of a priority. But we we do have conversations with people and stuff
112 00:18:55.450 ⇒ 00:19:05.019 steven moy: Oh, okay, so yeah, do you do you have like any advisory structure that you typically work with different people? Do you have any framework that
113 00:19:05.350 ⇒ 00:19:10.900 steven moy: I should take a look what you have like, how how you work with the other guy or the other 2 advisory people
114 00:19:10.900 ⇒ 00:19:19.989 Robert Tseng: Yeah, yeah, I mean, like, I like, I mentioned we. It’s pretty pretty custom, like with the accelerator. We did. And with advice, the ongoing advisory. We do with them.
115 00:19:20.888 ⇒ 00:19:25.790 Robert Tseng: We’ve basically given them like some ghost equity, I guess. And then
116 00:19:26.790 ⇒ 00:19:32.780 Robert Tseng: that’s yeah. That’s that’s their. I guess that’s our price for continuing to just work with them for the next few years.
117 00:19:33.365 ⇒ 00:19:35.120 steven moy: Okay. Gotcha. Okay.
118 00:19:35.120 ⇒ 00:19:52.060 Robert Tseng: Yeah. So that’s 1 era. But then, like the Austin based advisor, like he doesn’t care backward, he just wants to do the short, the shorter deals. And so we do a revenue share with him on our active deals. So yeah, there’s like a kind of more like a commission. And then ongoing kind of
119 00:19:52.180 ⇒ 00:19:55.519 Robert Tseng: revenue, share with him from from those clients so
120 00:19:55.520 ⇒ 00:20:13.820 steven moy: And what what kind of involvement you want your advisor to do? Because I advise so many different company, 1, 1 of them different. It’s a skincare product company. So I want to meet them once once a quarter, or, you know, helping them to shape a commercial. There’s a very light lift.
121 00:20:13.900 ⇒ 00:20:14.480 steven moy: And then, yeah.
122 00:20:14.480 ⇒ 00:20:29.949 steven moy: some of the agency, like, I’m very involved because I the the arrangement I have. I do have, you know, revenue share with them. So I’m not the most senior guy. Walk in the room and close it, of course, with a retainer. So it depends on what you need, and May. This is the reason I asked this. I wanna
123 00:20:30.100 ⇒ 00:20:31.520 steven moy: understand what color
124 00:20:31.690 ⇒ 00:20:38.280 steven moy: need expectation like commitment? And then we can figure out a commercial model. I can help you
125 00:20:39.000 ⇒ 00:20:54.715 Robert Tseng: Yeah, I mean, I think what you mentioned with what you do with the other agency makes sense to me like love to have so obviously some of your caliber to be able to walking through them and close deals and kind of at least get us a seat at the table when we’re when we’re discussed. I think that’s that to me is the most valuable.
126 00:20:55.130 ⇒ 00:20:56.599 Robert Tseng: yeah, like, I think
127 00:20:56.890 ⇒ 00:21:21.320 steven moy: Are you open to? Because majority? I would say all of my advisory in that capacity I got involved a little bit more. So typically I will have a retainer fees, and then the revenue share in some cases I have equity only in some cases, and depends on what you, because a lot of time I at least I know how my my superpowers. When you put me in a room I can sell it for you.
128 00:21:22.046 ⇒ 00:21:22.880 steven moy: Yeah, yeah.
129 00:21:22.880 ⇒ 00:21:35.810 steven moy: that that more involved. Right? That’s why. So you you open to that. I may. I could come back with some ideas, hey? Maybe let’s start small. And this is how we can see we can generate some value for both of us.
130 00:21:36.280 ⇒ 00:21:46.710 Robert Tseng: Yeah, no, I I think I’d be open to that. Definitely like the retainer, plus kind of revenue share makes sense to me like I think that’s that’s a good smaller place to start
131 00:21:46.710 ⇒ 00:22:04.670 steven moy: Okay, yeah, let me give it some thought. Yeah, because I I also understand. I, you know, some of my smaller agency. They really in the silent mode. Right? Cash flow all the good stuff. But at the same time just wanna make sure we both get the value out of what we can help each other right in a way. So I wanna make sure it’s.
132 00:22:04.830 ⇒ 00:22:10.680 steven moy: you know, in structure in the right way. And then we both have upside. And also there’s some.
133 00:22:10.790 ⇒ 00:22:18.480 steven moy: you know, for us to start working together. I think that let me give it some thought. I’ll come back to you maybe early next week. Is that okay? Or next week
134 00:22:18.480 ⇒ 00:22:24.159 Robert Tseng: Yeah, that works. Yeah. I mean, I’ll be. I’ll be out of town for a couple of weeks, but I know you have my number. So we can, we can.
135 00:22:24.160 ⇒ 00:22:27.137 steven moy: Perfect. I know you’re scheduling software, too.
136 00:22:27.510 ⇒ 00:22:30.590 Robert Tseng: Oh, yeah, yeah, sorry about that. I just sometimes more convenient to just
137 00:22:30.590 ⇒ 00:22:42.009 steven moy: No, no, it’s good. This is a little random. I have so many calendar, because, like everybody, have a different system like Google, some of them using outlook that driving me insane
138 00:22:42.010 ⇒ 00:22:42.670 Robert Tseng: Oh, yeah.
139 00:22:42.670 ⇒ 00:22:48.960 steven moy: What free AI tool you recommend. I can just take a look at one calendar with everything on it. Do you have?
140 00:22:49.630 ⇒ 00:22:50.270 steven moy: Don’t fade around
141 00:22:50.270 ⇒ 00:23:08.160 Robert Tseng: The one I use. It’s not free. It’s actually, I mean, it’s like, I don’t know less than 10 bucks a month, but it does exactly that because I do client work. I have like, I don’t know 1015 emails at this point. It just puts it all into the same calendar, and like it’s just like it’s a good consolidation tool, in my opinion, and
142 00:23:08.160 ⇒ 00:23:10.739 steven moy: Which one you use. How would that AI order
143 00:23:11.183 ⇒ 00:23:16.180 Robert Tseng: It’s called reclaim.ai. They were actually bought by dropbox, I think, recently, or something. But
144 00:23:19.490 ⇒ 00:23:28.163 Robert Tseng: yeah, so that’s that’s the one that I use. It’s it’s a bit of a work to set up because it doesn’t just
145 00:23:29.010 ⇒ 00:23:51.110 Robert Tseng: consolidate different calendars together. But you can also preset some of like you. You order things by priority. And so you oftentimes you get meeting conflicts, and if you get meeting conflicts it will choose the one that has the high priority, and then ask the other one to reschedule, which is helpful for me, because sometimes I have to deal with that
146 00:23:52.270 ⇒ 00:24:00.530 steven moy: Okay, I’ll take a look at it because I I someone showed that this is my, you kind of like me
147 00:24:00.980 ⇒ 00:24:07.860 steven moy: one. And then just expired all of a sudden. You look at 3 schedule, and then people blame me. I miss a meeting
148 00:24:07.860 ⇒ 00:24:13.859 Robert Tseng: Yeah, yeah. So it’s not worth it. You should. You should definitely pay for it. If you’re definitely running it
149 00:24:13.860 ⇒ 00:24:31.689 steven moy: I appreciate. So let’s reconnect. Next week. Let me give you some thought, and I might have some opportunities for you already, like let me think. But maybe next time, while we talk about collaboration also, can I see some of your case study? I know last?
150 00:24:31.690 ⇒ 00:24:32.130 steven moy: Oh, yeah.
151 00:24:32.350 ⇒ 00:24:45.790 steven moy: So yeah, I just wanna make sure that would give me very tangible concept. Oh, this is how you you work in this situation, because everybody’s a little bit different on the life journey. I would say the AI journey right now. Right?
152 00:24:46.460 ⇒ 00:25:00.589 steven moy: Yeah. I’ve sat in a room with a big ask creative agency. They’re in house for a big company. And then there were, I saw Media Monkey, me and I was sitting in a workshop. They were trying to custom, build the whole creative process.
153 00:25:00.690 ⇒ 00:25:07.499 steven moy: and that I used to sit on. I think I told you not being old. I used to sit on adobe.
154 00:25:07.500 ⇒ 00:25:07.900 steven moy: Oh, yeah.
155 00:25:07.900 ⇒ 00:25:32.800 steven moy: it was like many moons ago, but when they 1st launch, and then Einstein is for salesforce, right? They are so far ahead but bad that no one’s ready. They they were like, okay, I can take one piece of content. We size it 10,000 ways. So we can post it on social media doesn’t work that way. But you know I mean I think it
156 00:25:32.800 ⇒ 00:25:33.550 Robert Tseng: Yeah, yeah.
157 00:25:34.030 ⇒ 00:25:48.579 steven moy: I just did the working session a couple of months ago, sitting in the minimum month. The consulting side come in. They approach it. They don’t have their platform. They they give you a best of breed, meaning that I’m gonna put everything together, customize it for
158 00:25:48.580 ⇒ 00:25:49.220 Robert Tseng: Yeah, this.
159 00:25:49.220 ⇒ 00:26:02.389 steven moy: Exactly 10 years ago. I give them feedback. We might. So yeah. But the reason I said that the more I see your content, I think, will help me to visualize it as well
160 00:26:02.390 ⇒ 00:26:22.699 Robert Tseng: Totally. Yeah. I mean, I think that’s a good way to think about it, like we were always evaluating new tools like a lot. So much of the work we do with clients is really curation and figuring out like what works for them. The reason why, like out of the box solution doesn’t work for clients is because people want control over their data. There’s just so much customization. So I think
161 00:26:22.830 ⇒ 00:26:24.780 Robert Tseng: we are able to do that.
162 00:26:24.990 ⇒ 00:26:38.569 Robert Tseng: We’re able to understand the requirements and execute on those very efficiently, and it does mostly require custom work for every client. So, but we do have some frameworks for how we approach AI projects and data projects at this point. So
163 00:26:39.610 ⇒ 00:26:48.690 steven moy: Yeah, totally. So yeah, let’s reconnect next week. Thank you. For you know, reconnecting because you you’re working one good news that you’re working in a very hot category
164 00:26:49.030 ⇒ 00:26:51.559 Robert Tseng: Yeah, no, it’s it’s been really exciting. So yeah, I’ll
165 00:26:52.220 ⇒ 00:26:53.229 Robert Tseng: study is ready and sent to you.
166 00:26:53.230 ⇒ 00:27:01.449 steven moy: Yeah, that would be great, because a lot of people already started the, you know, Mdm, long, long time ago data warehouse where you heard all those you know, legacy
167 00:27:01.953 ⇒ 00:27:22.359 steven moy: data with pastoric concept. And then you have all these big boys running around. We. I work with Merkel before, and also some, some someone on all the mobile data. They are coming in from a data enrichment angle. I own a lot of 1st party data. Let me stick your data together. But the best way right now. AI, right, you know.
168 00:27:22.520 ⇒ 00:27:40.912 steven moy: Very easy, then, you know. And then, you know, that’s a lot of you know task that AI, and also some learning a little bit like get getting higher accuracy. Right? So that’s a lot of that. But that’s why you see, a lot of data consultancy like from everyone.
169 00:27:41.790 ⇒ 00:27:45.629 steven moy: Yeah, okay, let’s reconnect next week. I appreciate your time. Thank you.
170 00:27:45.840 ⇒ 00:27:48.399 Robert Tseng: Okay, cool. Thanks, Dean. Talk to you soon.
171 00:27:48.520 ⇒ 00:27:49.180 Robert Tseng: Bye.