Meeting Title: PM Planning／Retro Date: 2025-03-21 Meeting participants: Aakash Tandel, Uttam Kumaran, Amber Lin, Steven
WEBVTT
1 00:00:39.630 ⇒ 00:00:40.860 Aakash Tandel: Hey, guys, how’s it going
2 00:00:41.600 ⇒ 00:00:45.090 Amber Lin: Hello, happy Friday.
3 00:00:45.090 ⇒ 00:00:46.290 steven: Hello!
4 00:00:46.290 ⇒ 00:00:46.840 Aakash Tandel: Pretty
5 00:01:54.210 ⇒ 00:01:58.589 Aakash Tandel: gonna assume Utam is on another call.
6 00:02:00.350 ⇒ 00:02:00.940 Aakash Tandel: You give me
7 00:02:00.940 ⇒ 00:02:01.300 steven: And
8 00:02:01.810 ⇒ 00:02:02.270 Aakash Tandel: So.
9 00:02:02.610 ⇒ 00:02:03.869 steven: Might be a good guess.
10 00:02:13.270 ⇒ 00:02:16.600 Aakash Tandel: Yeah, looks like he’s on a call with
11 00:02:17.010 ⇒ 00:02:23.579 Aakash Tandel: people who are not brain forced people. So, that’s okay.
12 00:02:33.660 ⇒ 00:02:35.280 Amber Lin: Think he has an interview
13 00:02:35.970 ⇒ 00:02:40.310 Aakash Tandel: Oh, does he? Okay, okay, that’s fine.
14 00:02:41.470 ⇒ 00:02:45.840 Aakash Tandel: We’ll give my 30 more seconds and then we can get started.
15 00:02:48.950 ⇒ 00:02:51.470 Aakash Tandel: I’m testing out something for Eden
16 00:02:52.790 ⇒ 00:02:56.679 Aakash Tandel: on their website, and I have to spend a full dollar
17 00:02:57.070 ⇒ 00:03:02.609 Aakash Tandel: on my own credit card to get through their checkout process to test out their checkout flow. So this is
18 00:03:03.700 ⇒ 00:03:04.480 Aakash Tandel: fine.
19 00:05:11.290 ⇒ 00:05:17.366 Aakash Tandel: Alright. Let’s go ahead and kind of get started.
20 00:05:18.070 ⇒ 00:05:21.039 Aakash Tandel: this is 1st of all, they’re just kind of like a
21 00:05:21.560 ⇒ 00:05:25.597 Aakash Tandel: like a time that we can all sync up at the end of the week to make sure. Oh, perfect timing
22 00:05:31.710 ⇒ 00:05:32.560 Uttam Kumaran: Hey, guys.
23 00:05:32.820 ⇒ 00:05:33.410 Aakash Tandel: Hey!
24 00:05:33.850 ⇒ 00:05:34.290 steven: Hello!
25 00:05:34.290 ⇒ 00:05:37.940 Uttam Kumaran: Timing. We were just getting started to talk through some stuff, cool
26 00:05:38.748 ⇒ 00:05:55.921 Aakash Tandel: Cool. Yeah. So the I just think this will be a good time for us to sync up at the end of the week, just to make sure everything that happened during the week was good. Or if there’s anything you need to escalate you know, hopefully, you can do that in in real time, but if not, and you escalate later, it’s totally fine. You can do that here.
27 00:05:57.030 ⇒ 00:06:20.809 Aakash Tandel: The the other thing is, I want to talk through in the future. I don’t think we’ll have a good grasp of this right now, but in the future we’ll look at operation the thing that Utam showed during the all hands meeting at noon, or I guess 9 o’clock for you guys just to show allocations and make sure you guys are getting the resources you need for particular projects.
28 00:06:20.810 ⇒ 00:06:43.320 Aakash Tandel: Or if you are, you know, even the other way around. If you say you have like 2 engineers, and there’s you really light on work for that client? That we can move them off to someone else as well, so that that’ll be something we probably do in the future. I don’t feel like we have the ability to do that right now, because we haven’t really been on board onto operation but also I don’t know if you all have a good sense of like, kinda
29 00:06:43.320 ⇒ 00:06:47.949 Aakash Tandel: how much work you have in the upcoming week or don’t. Is that, does that feel? Right?
30 00:06:48.990 ⇒ 00:06:50.620 Aakash Tandel: Yeah. Okay.
31 00:06:51.015 ⇒ 00:06:59.850 Aakash Tandel: cool. Okay, do you guys just want to talk? Really, quick, high level on kind of the how each of your projects are going, and we can start there
32 00:07:00.700 ⇒ 00:07:22.050 Amber Lin: Okay, I can start. ABC is going pretty well. Had a meeting with the client today. On track for phase 2. So that’s good. We’re working on realigning priorities and sort of grooming a dashboard and figuring out what to focus on each week. So ABC is good full parts. We’re on track. The client goes to us on the meeting today. So that’s a blocker.
33 00:07:22.478 ⇒ 00:07:27.580 Amber Lin: We’re trying to get buy in from the client because we’re working right now on a few items that
34 00:07:27.800 ⇒ 00:07:35.789 Amber Lin: the client have said is important. But we don’t have confirmation if he really thinks that it’s important, or is going to pay us on that. So full parts needs
35 00:07:36.385 ⇒ 00:07:55.949 Amber Lin: something more on the client sides for stoplets. Not really a lot of progress this side other. From what Luke has already been working on. So there was some friction there, and me and Utah is trying to get to see if we can get the product analytics going. So stack list is still behind
36 00:07:56.670 ⇒ 00:08:02.061 Aakash Tandel: In fact, sounds like with him. You’re pretty involved with stack Blitz.
37 00:08:02.730 ⇒ 00:08:06.029 Aakash Tandel: I know that Sahana is being pulled onto that as well. Is that correct?
38 00:08:06.450 ⇒ 00:08:20.070 Uttam Kumaran: Yeah, I guess let’s spend a moment talking here. I mean, I just didn’t see what I needed to see this week. We had our. We had our meetings, if you all remember, last week on Thursday, basically setting the stage
39 00:08:20.260 ⇒ 00:08:22.760 Uttam Kumaran: for this next month of work.
40 00:08:23.415 ⇒ 00:08:26.190 Uttam Kumaran: And you know, on Monday.
41 00:08:26.310 ⇒ 00:08:31.979 Uttam Kumaran: I there was a message sent about on the We had stand up and basically was like, Send me all these questions.
42 00:08:32.280 ⇒ 00:08:37.730 Uttam Kumaran: I answered all of those basically immediately. And then it’s sort of radio silence.
43 00:08:39.953 ⇒ 00:08:56.680 Uttam Kumaran: I think Sahana mentioned on Tuesday that she can get start working on stuff tomorrow. There wasn’t anything. And then I basically took over. I don’t. I think this is a probably something I want to talk about across clients, it seems like. And I and I explained this to Amber, and this is what you know. Probably Akash
44 00:08:56.760 ⇒ 00:09:18.779 Uttam Kumaran: or Steven you guys have seen before, which is just like I don’t like when engineers. And this is commonly what happens with people who they just don’t have a sort of a ownership mentality over the stuff they’re doing is they just blame bad tickets, and I don’t think that’s a good excuse. We’re never going to be a place where we have every single thing perfectly ticketed like.
45 00:09:18.840 ⇒ 00:09:30.310 Uttam Kumaran: you know, like a fortune 500 would. Where there’s a hundred project people. It’s always gonna be just enough to sort of get the ball rolling. And so I I
46 00:09:30.310 ⇒ 00:09:53.680 Uttam Kumaran: for me, I push back on engineering when they blame tickets. And, to be quite frank, we didn’t have tickets until like 2 months ago. So there’s no, this isn’t like a we need that for this to work. We just need this need that for these to go smoothly and for these to get executed reliably, and so I don’t I. I share this feedback with Kyle. I shared this fee. I shared this feedback with amber is that
47 00:09:53.790 ⇒ 00:10:15.499 Uttam Kumaran: I don’t want this to be a relationship where Pm’s are like the boss of engineering. And this is how commonly it works where engineering like wakes up and is like, whatever the Pm. Says I’ll do, it’s their partners right, and if they’re not holding their end of the bargain, which is giving constructive feedback on how their tickets could improve, or what else they need versus just saying the ticket didn’t have everything. I’m not buying it
48 00:10:15.520 ⇒ 00:10:25.080 Uttam Kumaran: right. And so I shared this with Kyle as well, where people will say, well, the tickets, the tickets, the tickets, I’m like in the time you complain about the ticket you could have got the ticket done.
49 00:10:25.170 ⇒ 00:10:28.760 Uttam Kumaran: and so I’m I. That’s where I will
50 00:10:29.250 ⇒ 00:10:32.300 Uttam Kumaran: to draw the line. And I felt like from Sahan. I felt a lot of
51 00:10:32.510 ⇒ 00:10:39.119 Uttam Kumaran: stuff around like, okay, the process, the tickets. It also seems like she’s she really just like throwing things over the fence.
52 00:10:39.599 ⇒ 00:10:48.290 Uttam Kumaran: This is where also, you know, one other piece here is we’re sort of. I talked about this in the morning. Meeting is just prioritizing, you know, more internal
53 00:10:49.020 ⇒ 00:11:04.160 Uttam Kumaran: brain forge engineers over people that are part time and working elsewhere. They have a really hard time attending meetings. Akash, you’re sort of. You’re out of this. I think you’re exempt from this example. But they have a and you you attend a lot of these, but mainly it’s just on the engineering side.
54 00:11:04.160 ⇒ 00:11:19.879 Uttam Kumaran: They it’s just really hard to get reliable work from them. And ultimately, if the client doesn’t succeed, there’s no skin in the game. And so I think Sahana is. And this happened with pious before as well as we just saw this sort of degrade over time. There are moments
55 00:11:19.930 ⇒ 00:11:24.339 Uttam Kumaran: of like, Oh, wow! It’s like it could work, and then there’s like
56 00:11:24.920 ⇒ 00:11:27.499 Uttam Kumaran: 5 times as much let down moments. So
57 00:11:27.950 ⇒ 00:11:33.999 Uttam Kumaran: I sort of thought about it. For 2 days. I picked some stuff up. I think I’m probably just gonna take over on Stack Blitz.
58 00:11:34.507 ⇒ 00:11:36.170 Uttam Kumaran: To give you a sense of
59 00:11:36.810 ⇒ 00:11:50.589 Uttam Kumaran: what’s happening. We’re interviewing like several more analysts to come in. And so that that is going to be a short term thing for me. But that’s probably how it’s going to go there. We will get new product owners next week from Stack. But so I think some stuff should continue moving
60 00:11:52.020 ⇒ 00:12:00.781 Aakash Tandel: Okay? Awesome. Yeah, that all makes total sense to me. I think. I’ve also kind of noticed the waterfall
61 00:12:01.380 ⇒ 00:12:04.690 Aakash Tandel: or like the the kind of like dropping stuff over the fence.
62 00:12:05.310 ⇒ 00:12:29.989 Aakash Tandel: doesn’t. It’s really hard for us to work like that. Just because we are. We’re remote. We’re Async, and we’re part time across the board and on so many different things that if if people just shove things towards each other and don’t give full context and stuff. We just it’s not gonna get done or it’s gonna take like, 8 times as long as it should to get done. So that’s definitely something I want to try to get our team to
63 00:12:30.490 ⇒ 00:12:38.704 Aakash Tandel: to push on and and get people to like not just pass things off just like, Hey, I did this thing. Now, next person, take up the take up the reins.
64 00:12:39.350 ⇒ 00:12:47.420 Aakash Tandel: that’s that’s something we had to think about and figure out a way to do better. But yeah, I think for tech stack. But I think that makes sense.
65 00:12:47.610 ⇒ 00:12:48.930 Aakash Tandel: Yeah.
66 00:12:50.770 ⇒ 00:12:51.330 Uttam Kumaran: Okay.
67 00:12:52.947 ⇒ 00:12:59.849 Aakash Tandel: And amber you talking about pool parts it sounds like you you met with Dan, and I guess we were there too.
68 00:13:01.850 ⇒ 00:13:03.320 Aakash Tandel: That’s today. Oh, yeah.
69 00:13:03.320 ⇒ 00:13:06.920 Uttam Kumaran: And I texted him. I I don’t know. I think there, I think he’s just like in
70 00:13:07.570 ⇒ 00:13:12.790 Uttam Kumaran: and stuff. It’s fine. I sent him some stuff. I’m gonna send amber. I’m gonna send the deck over
71 00:13:13.390 ⇒ 00:13:18.810 Uttam Kumaran: with our stuff, and I’ll I’ll get that out today and just make the intro. I’m just gonna keep pushing
72 00:13:19.280 ⇒ 00:13:20.390 Uttam Kumaran: so I think,
73 00:13:21.100 ⇒ 00:13:26.489 Uttam Kumaran: that’s the best that we can do. I think Bo did a better job this week of sort of showing up for stuff.
74 00:13:26.710 ⇒ 00:13:35.509 Uttam Kumaran: I think pious is ultimately I I mentioned Amber. That, pious again, is probably just available for like 5 HA week of sort of technical guidance. So
75 00:13:36.150 ⇒ 00:13:41.499 Uttam Kumaran: I think, really, we’re gonna run that client just mainly through us. And Bo and I will find
76 00:13:41.890 ⇒ 00:14:01.029 Uttam Kumaran: the the thing. I think Bo is is really technical. But I I think he similarly, like, we just need someone who’s really obsessive over finding insights for business. We don’t have that across anyone on the team except for probably me or Robert. And so that’s the next role I’m hiring for right now, and I have, like several interviews scheduled.
77 00:14:01.180 ⇒ 00:14:14.450 Uttam Kumaran: We’re finding someone who’s like obsessed with just finding insights that can be leveraged across several of these clients, and we have good people that can put together a dashboard right? But like, that’s something that probably each of us on this call can do like in our sleep. So that’s not what like I’m
78 00:14:14.600 ⇒ 00:14:17.509 Uttam Kumaran: I’m really interested in having more people that can just
79 00:14:17.700 ⇒ 00:14:24.939 Uttam Kumaran: throw out a dashboard and sort of like, call it a day. We actually wanna move to help these businesses go make more decisions. So
80 00:14:25.266 ⇒ 00:14:31.140 Amber Lin: Especially with Real. It’s really easy to put together a dashboard as long as you know the metrics.
81 00:14:31.648 ⇒ 00:14:35.320 Amber Lin: So I think with Bo I was having to.
82 00:14:35.760 ⇒ 00:14:54.889 Amber Lin: I was having to understand his processes to give him guidance of. Okay, this. Can you extract this insight from there? So I think there’s a duplicate of my time and his time on something that if they were able to think about the business outcomes it would have been a lot faster
83 00:14:58.100 ⇒ 00:15:04.120 Uttam Kumaran: I agree. Yeah, I just think we have some engineers that are not thinking holistically about like how their work
84 00:15:04.780 ⇒ 00:15:11.960 Uttam Kumaran: hits the business. I mean we’re dealing with this on ABC, 2. But one of the things that I’m gonna push as like the engineering leader is that
85 00:15:12.120 ⇒ 00:15:19.669 Uttam Kumaran: this is not just for the project manager to like, wake up and think about what the business needs. Like. Everybody needs to wake up and do that.
86 00:15:20.009 ⇒ 00:15:45.200 Uttam Kumaran: We have people that are more than capable. We have people that are also doing this like a wish is doing this. Demo lot is doing this. Luke does this. I think the AI team. The the natural thing is, engineers will just get put into rabbit holes so they’ll just keep going. So trying to create some way where they’re not. Don’t have this sort of kick the can over the fence mentality for some people we’ll be able to to make that happen for some people. We won’t. So that’s what I’m really pushing. And
87 00:15:45.530 ⇒ 00:15:52.770 Uttam Kumaran: I I expect that y’all can push that in the meeting if you see like a throw something over the fence type of thing happening. Call it out
88 00:15:53.151 ⇒ 00:15:57.010 Uttam Kumaran: or let me know, you know, cause I some of I know our our folks are.
89 00:15:57.110 ⇒ 00:16:04.280 Uttam Kumaran: may not intend to do that, but that’s what they’re trained to do from working at many orgs. But we’re trying to root root that root out that feeling
90 00:16:04.920 ⇒ 00:16:30.900 Aakash Tandel: Yeah. And I think I’ve been trying to say, Hey, like Sahana meet with a wish and like talk through that problem. Come up with a solution and just document a ticket, I think. In the meantime, that might be a lot of us setting up those meetings for those people attend, maybe attending them if you can, and then doing a lot of that process until it becomes more normalized for the engineering team. Because they don’t seem to want to do that
91 00:16:31.233 ⇒ 00:16:35.900 Aakash Tandel: so like today, I I think it was. Yes, Ahana, and a wish on
92 00:16:37.880 ⇒ 00:16:45.650 Aakash Tandel: something. And there was something else with Nick in Eden that they were talking about. And I was like, Okay, can we just like, if you 2 just talk to get talk to
93 00:16:45.650 ⇒ 00:16:46.440 Uttam Kumaran: Yes.
94 00:16:46.440 ⇒ 00:16:46.870 Aakash Tandel: It would solve
95 00:16:46.870 ⇒ 00:16:48.890 steven: The refresh tableau, refresh
96 00:16:48.890 ⇒ 00:16:58.410 Aakash Tandel: Yes, tableau refresh. Yeah. So like, that would be solved a lot easier, and then they can document the process, and if 2 of them understand it. Then we won’t be in a bind where like, Hey!
97 00:16:58.600 ⇒ 00:17:12.900 Aakash Tandel: Yesterday that thing came through and like no one could answer it quickly. So if we can facilitate that as product managers just put a calendar invite on their calendars, for, like the the 2 people that need to talk, and then maybe you that’d be a good proactive thing to do.
98 00:17:13.890 ⇒ 00:17:23.289 steven: Okay, I know. I I think, Sahana said, too. She’s gonna create like a loom. So maybe that’s even like making like an assignment for her to actually create the loom for it
99 00:17:23.290 ⇒ 00:17:23.880 Aakash Tandel: Yep.
100 00:17:24.079 ⇒ 00:17:24.449 steven: So.
101 00:17:25.180 ⇒ 00:17:27.600 Aakash Tandel: And I like the looms. But I also
102 00:17:28.212 ⇒ 00:17:56.020 Aakash Tandel: looms can facilitate people throwing things over the fence because they’re like, Hey for it. So the looms more of a documentation piece. But I think to get the ball rolling on specific tickets or projects like they still need to meet. They still need to talk together. Again. It’s hard. I know everyone’s Async, and there’s different time zones. But if we can just get like a quick meeting 15 min that they can just talk through what the thing is that that honestly solve a lot of some of the small problems.
103 00:17:59.400 ⇒ 00:18:00.100 Aakash Tandel: Cool?
104 00:18:00.602 ⇒ 00:18:03.600 Aakash Tandel: Okay, Steven, do you want to talk through Javi and Eden
105 00:18:03.880 ⇒ 00:18:14.480 steven: Yeah, I’ll talk a little through Javi. So one of the things, too, like even like, kind of like ticket, wise and kind of Robert mentioning about like not a lot of context and everything, too. I’ve been like
106 00:18:14.600 ⇒ 00:18:43.780 steven: very crazy busy with my other job this week. So it’s just like trying to like, go through the the stand ups and then kind of making sure the team has like what they need like before I can get back to like, you know my desktop, because sometimes I would, you know, check back at like, you know, 7. And when I got off, or you know, 10 like to see where everything was at. One of the things is, you know. I feel like after the end of the call, you know, I feel like people seem like they know what they’re doing or like have like a good idea of like insight. And then, you know.
107 00:18:44.150 ⇒ 00:18:58.280 steven: nothing really happens to it. And like context, wise, too. I feel like I. Still, I’m trying to also learn, like how to like, get the specific context and like know, like where to find it in order to like help everyone and like that’s like, still, something I need to like, you know.
108 00:18:58.410 ⇒ 00:19:04.720 steven: look up and like, understand and just like I haven’t had the time to but like one of the things, too, it’s like.
109 00:19:05.050 ⇒ 00:19:08.920 steven: even with like the Amazon dashboard. I kinda
110 00:19:09.110 ⇒ 00:19:23.580 steven: even mentioned that, Kyle. I was just like going through slack. And I was like, you know, putting in slacks of like, Hey, like this could be a good example for this like this could be a good example, too. In order to like make sure like. At least, it’s like, you know, he has something, and can.
111 00:19:23.930 ⇒ 00:19:30.229 steven: you know, at least let me know to like if he has any questions? And I I didn’t hear back from
112 00:19:30.600 ⇒ 00:19:40.180 steven: that question like going over to, and they had some questions for Robert, and then I think ultimately it kind of just came down. Robert mentioned that, you know, maybe reaching out to you, you know utam of like
113 00:19:40.668 ⇒ 00:19:47.620 steven: going over the Amazon dashboard and like seeing why, it’s different from shopify, too. So I think it’s just like a learning curve, with like
114 00:19:48.520 ⇒ 00:19:50.419 steven: Kyle going over that
115 00:19:52.250 ⇒ 00:20:17.789 Aakash Tandel: I think another thing, I’m noticing on a lot of our projects. And I message this in the in the Pm channel. We like you guys have, like 2 and 3 clients respectively. But each of those clients has a ton of different work. Streams like the Amazon dashboard is a separate work stream than the other dashboard, or, like, you know, I’m doing mixed panel and segment work with Eden as well. But those 2 things are completely separate, and they’re not talking to each other.
116 00:20:18.422 ⇒ 00:20:24.170 Aakash Tandel: So for each individual initiative, I think we need to make sure that
117 00:20:24.490 ⇒ 00:20:28.780 Aakash Tandel: within the product team that little cohort of people working on that. So if that’s like
118 00:20:29.170 ⇒ 00:20:45.906 Aakash Tandel: Sahana, oish! And maybe Uten needs to be there to give back Phil like like a historical knowledge on where this this thing is. I think having that meeting will be good to drive that ball forward, because what’s happening, I think, is
119 00:20:46.990 ⇒ 00:21:16.310 Aakash Tandel: The the engineers are going across to different projects, and they’re just or within the Eden right away. She’ll do one thing for the Amazon thing. One thing for the gorgeous dashboard, and then he’ll move to Javi, or whatever, and again. We’re just like leaving off all these little parts of projects in various states. And the next person that’s coming along to do the next component doesn’t know if, like when they should do it or like they don’t, they need more context from the person that’s handing it off.
120 00:21:16.975 ⇒ 00:21:17.440 Aakash Tandel: To
121 00:21:17.440 ⇒ 00:21:20.310 steven: Yes. So that’s kind of like where
122 00:21:20.910 ⇒ 00:21:35.320 steven: we need more communication. Linear, I think, too, right? Because it’s like after always finishes something, too. I think, like he should mention like, Hey, I just did this, and I want to hand it off to X, you know, is that kind of like what you’re saying.
123 00:21:36.130 ⇒ 00:21:37.400 steven: Something like that, or
124 00:21:37.400 ⇒ 00:21:40.229 Aakash Tandel: Yeah, I think but also like
125 00:21:41.030 ⇒ 00:21:50.255 Aakash Tandel: this is, it would be way too complicated to have, like an Amazon dashboard project, stand up for Eden, because that’s like too many standups. But
126 00:21:50.770 ⇒ 00:22:14.589 Aakash Tandel: that kind of idea of like, hey? Maybe we like all in like one slack thread. We say, like what part of this project we’re working on. And then that’s all made like you can go ahead and say, make sure that everything’s in a ticket and everything’s moving along. Because, again, if Demo a day is not looking at anything associated with the Amazon dashboard, then maybe he can pick something up. If you guys organize around that
127 00:22:15.260 ⇒ 00:22:16.879 Aakash Tandel: but basically just.
128 00:22:17.980 ⇒ 00:22:37.700 Aakash Tandel: I guess the Tldr is, there’s a lot of different projects happening. And everyone’s doing something. But because the team is not focused on like one thing at a time. None of them are getting finished. And so they’re all in, like various states of like in progress, and it takes a lot of effort and a lot of different engineers to get things over the finish line. Does that make sense
129 00:22:38.000 ⇒ 00:22:40.649 steven: Yeah, that makes sense. So I wonder if is it even just like
130 00:22:41.250 ⇒ 00:22:46.410 steven: after each stand up call like at the end, like the last 5 min, just like, make sure, like.
131 00:22:46.770 ⇒ 00:22:57.839 steven: people have their like. Their marching order of like, this is what they need to do. And then like, come next, it’s like, Okay, I did it like, then we can like connect the.to the next one. Is that kind of what you’re saying is that
132 00:22:57.840 ⇒ 00:23:13.340 Uttam Kumaran: It’s even. It’s even simpler in that. Like. One thing is that for Eden and Javi we are taking on too many priorities for what we have capacity for. In fact, I’m seeing it in 2 different ways. One, you’re seeing it in this conversation. Second, we’re billing way too much. And so
133 00:23:14.080 ⇒ 00:23:38.940 Uttam Kumaran: this is where before I had. No, we didn’t have an ability to say no, because of capacity. Right? So Robert, acting as a client, will basically just be a filter for whatever frantic thing they need. And we had a direct line to engineering. So now is the Pm. Function should triage one. Understand? Is there actually a problem? Second, understand? Okay, where does it fit into the backlog? First, st
134 00:23:39.010 ⇒ 00:23:45.649 Uttam Kumaran: right? Not. Where does it fit in today? First? st And so for both of those clients.
135 00:23:45.800 ⇒ 00:23:57.139 Uttam Kumaran: I know we are taking on too much work. However, it’s there has to be a negotiation, meaning we can say we’re taking on too much. But then the obvious question is, okay. Well, when can I get done?
136 00:23:57.380 ⇒ 00:24:02.459 Uttam Kumaran: So that is where we need to go is most likely for those. It’s not that
137 00:24:02.970 ⇒ 00:24:18.780 Uttam Kumaran: the engineers aren’t capable of of updating tickets. In fact, I think they’re they’re taking things on, and at least within a day, if they can. They’re not. I don’t want people to wake up and spend, you know, 3 to 3 h, just tickets around. I think the biggest thing is that we should just take.
138 00:24:18.940 ⇒ 00:24:21.729 Uttam Kumaran: We gotta take less on for both of those.
139 00:24:22.176 ⇒ 00:24:26.889 Uttam Kumaran: But the process for that is we need a through line into how long
140 00:24:27.160 ⇒ 00:24:30.389 Uttam Kumaran: they will take. The clients are not going to be mad at that.
141 00:24:31.168 ⇒ 00:24:45.819 Uttam Kumaran: Right? And I think that’s where engineering often they think it’s like, Oh, the client is gonna like worry. I used to do this where I’d be like, oh, they want everything. But it’s actually no, they just want like assurance that’s gonna get done. And when is it gonna get done and sort of holding us to that?
142 00:24:46.000 ⇒ 00:24:48.620 Uttam Kumaran: So that’s my perspective right now.
143 00:24:49.390 ⇒ 00:25:17.239 Aakash Tandel: Yeah. And I think we can give, push back and say, Hey, we can’t work on that thing immediately. Or now, because we’re delivering X by end of week, or we’re in a 2 week cycle to get this dashboard like fully fleshed out, and then we’ll come back and do revisions on this other dashboard. But unless we like, if we just say no, we can’t do that right now. The common questions you’d be like, okay, then what are you working on like? What are you guys delivering for us soon? And that’s that’s what we we don’t want to happen.
144 00:25:17.240 ⇒ 00:25:20.129 Aakash Tandel: Apologies for, my cat. He’s very loud.
145 00:25:22.190 ⇒ 00:25:23.710 Uttam Kumaran: I can’t hear him at all.
146 00:25:23.710 ⇒ 00:25:24.659 Aakash Tandel: Oh, okay, that’s good.
147 00:25:24.660 ⇒ 00:25:25.400 steven: I can’t either.
148 00:25:25.400 ⇒ 00:25:29.463 Aakash Tandel: He’s very. He’s very shrill and screechy. So yeah,
149 00:25:30.070 ⇒ 00:25:31.820 Aakash Tandel: Sorry. Anyway, you can keep going, Sue
150 00:25:32.300 ⇒ 00:25:40.139 steven: Yeah, no, I was just so it kind of makes sense like, maybe even make sense to like, look at what we can backlog now, right? I guess. And then, like.
151 00:25:40.630 ⇒ 00:25:44.420 steven: obviously, like, yeah, focus on their like priority. But I mean, it’s almost like.
152 00:25:44.670 ⇒ 00:25:50.800 steven: I guess we should look at like what we not necessarily don’t need to do right now. But you know what I’m saying.
153 00:25:52.070 ⇒ 00:25:59.456 steven: And then, even like then, once we do that, I think we could like focus on like what’s priority and like, even like for me, I think it’s
154 00:25:59.910 ⇒ 00:26:01.260 steven: trying to see like
155 00:26:01.410 ⇒ 00:26:13.259 steven: how long things take to like I I made a ticket for Kyle on something, and I, you know, mentioned it, you know. Maybe let’s get it done tomorrow. But I think it’s like even
156 00:26:13.420 ⇒ 00:26:19.040 steven: deep diving into it a little deeper with him to like, understand the task and make sure he understands it, and like
157 00:26:19.380 ⇒ 00:26:22.409 steven: giving him, like a due date that actually works. So
158 00:26:25.930 ⇒ 00:26:31.290 Aakash Tandel: Cool. Yeah. And the last piece that I wanted to highlight is something you said. You said you hope
159 00:26:31.290 ⇒ 00:26:59.840 Aakash Tandel: everyone has like their marching orders that they understand. That’s definitely my goal. For stand up like, I want everyone to be working on something, and if they’re blocked by all of their work streams like. That’s the 1st thing that they need to either figure out with. Like the the colleague or the client. And if it’s a client. Maybe that’s you helping out type of thing. But yeah, definitely, hopefully, everyone is feeling they have marching instructions at the end of stand up just because again, just to keep the ball rolling on a lot of these tasks, that’s kind of the goal
160 00:26:59.840 ⇒ 00:27:03.150 steven: Yeah, even like yesterday, too, I did stand up. And then I
161 00:27:03.500 ⇒ 00:27:26.009 steven: how to leave for work to even like touched in like the joby base of just like you know of, like a waste like what we talked about like went over it again. Same thing with like Kyle and Annie, and just like gave them like the link to the linear task. And like, just like any you know, context that at least I thought would be helpful just to give it to them. So I sent that over to, and just like making sure, because I knew I wasn’t going to be around for most of the day. Just so they can.
162 00:27:26.750 ⇒ 00:27:30.080 steven: Something to, you know, kind of base off of so
163 00:27:32.880 ⇒ 00:27:34.329 Aakash Tandel: Do you want to talk to Eden
164 00:27:34.810 ⇒ 00:27:37.209 steven: Yeah, yeah, we can talk through then and then
165 00:27:37.830 ⇒ 00:27:42.369 Uttam Kumaran: Hey, guys, I just need to jump to to an interview. But if I get out early I’ll just come right back
166 00:27:43.040 ⇒ 00:27:43.800 Aakash Tandel: Sounds good
167 00:27:43.800 ⇒ 00:27:44.420 Uttam Kumaran: Okay.
168 00:27:47.440 ⇒ 00:27:50.690 steven: And then, yeah, so that’s joby. And then I think.
169 00:27:51.874 ⇒ 00:27:53.830 steven: yeah, that kind of touches base on the
170 00:27:54.620 ⇒ 00:27:58.740 steven: gross margin and Amazon dashboard. So yeah, then.
171 00:27:59.520 ⇒ 00:28:05.109 steven: going on to Eden as well. So let’s see. So yeah, I think if we’re just
172 00:28:07.130 ⇒ 00:28:12.200 steven: working on the tab, like waiting to hear back, for, like you know, the refresh, for
173 00:28:12.340 ⇒ 00:28:17.959 steven: even on the like the the tableau, I know that’s like still in progress, like Demo a
174 00:28:18.780 ⇒ 00:28:22.249 steven: And then, just like the what else is there that
175 00:28:22.390 ⇒ 00:28:24.529 Aakash Tandel: We have, like a billion work streams with the Ed
176 00:28:24.975 ⇒ 00:28:25.420 steven: Okay.
177 00:28:25.620 ⇒ 00:28:28.710 Aakash Tandel: Project board like it is gnarly.
178 00:28:32.740 ⇒ 00:28:34.150 Aakash Tandel: Yeah, I
179 00:28:34.910 ⇒ 00:28:48.790 Aakash Tandel: I don’t know way like a good way to cause right now. Robert is still doing a lot of work. But like, that’s because there’s so many things. And he has context of, I’m wondering if we start handing off like one or 2 of the things
180 00:28:49.090 ⇒ 00:28:53.379 Aakash Tandel: to you. And like, just yeah, I don’t know. I don’t know a good way to do this
181 00:28:55.210 ⇒ 00:29:03.120 steven: And now it is you look at it. It’s pretty pretty crazy, pretty beefy. But give me 1 min. I just need to run to something real quick. Sorry.
182 00:29:03.700 ⇒ 00:29:04.480 Aakash Tandel: You can.
183 00:29:08.900 ⇒ 00:29:14.450 Aakash Tandel: and Brown, if you’ve seen the event dashboard. But it is or not dashboard. The
184 00:29:14.450 ⇒ 00:29:16.390 Amber Lin: Oh oh dear!
185 00:29:17.450 ⇒ 00:29:28.843 Aakash Tandel: It’s quite complicated. And there’s a lot happening. It’s definitely they definitely seem to be our most like high touch client and have the most like anxiety.
186 00:29:30.300 ⇒ 00:29:35.190 Amber Lin: What are they? Are they a health startup, or what? What do they do?
187 00:29:36.540 ⇒ 00:29:41.900 Aakash Tandel: They sell ozempic except non branded
188 00:29:41.900 ⇒ 00:29:46.890 Amber Lin: I see, so they’re they feel pressured by all the competition I assume
189 00:29:47.070 ⇒ 00:29:54.740 Aakash Tandel: Yeah, I don’t know their I think their main competition. Things like hers or hims like hers and hims, I think, is one company
190 00:29:54.740 ⇒ 00:29:55.960 Amber Lin: Oh!
191 00:29:55.960 ⇒ 00:30:07.509 Aakash Tandel: And then also, just doctors. So, yeah, so like they sell well, they sell a lot of other stuff, too. I don’t honestly know what any of these are. But
192 00:30:07.510 ⇒ 00:30:09.700 Amber Lin: I don’t know either.
193 00:30:10.010 ⇒ 00:30:12.039 Aakash Tandel: Yeah, this, this is what they sell.
194 00:30:12.520 ⇒ 00:30:15.040 Aakash Tandel: It sounds like they might be.
195 00:30:16.890 ⇒ 00:30:22.279 Aakash Tandel: Yeah. They might be struggling a little bit in terms of revenue at the moment. But
196 00:30:23.450 ⇒ 00:30:25.869 Aakash Tandel: yeah, I know it’s there
197 00:30:25.870 ⇒ 00:30:27.590 Amber Lin: Fine. That’s kind of rude
198 00:30:28.610 ⇒ 00:30:29.210 Aakash Tandel: What?
199 00:30:29.590 ⇒ 00:30:34.610 Amber Lin: Is this the client that we said is a little bit short on their temporary list?
200 00:30:34.610 ⇒ 00:30:35.645 Amber Lin: Yes, yeah. Yeah.
201 00:30:35.990 ⇒ 00:30:37.130 Amber Lin: Oh, I see
202 00:30:37.400 ⇒ 00:30:42.770 Aakash Tandel: I? I’ll Steven’s busy at the moment, but I’ll I’ll say that
203 00:30:42.970 ⇒ 00:31:00.449 Aakash Tandel: I was under the impression that they knew exactly what they were doing, and they knew exactly what they’re asking for, because of how confident they were in their tone by saying, Hey, you need to do XY. And Z, because, you know, whatever data is wrong, or something like that.
204 00:31:01.330 ⇒ 00:31:28.339 Aakash Tandel: In the past 24 h after meeting with more of their people, I’m realizing, and on slack. I’m realizing that’s not the case. And they are just as confused about their internal processes and their internal data as they are with the stuff that we’re reporting to them. So they’re. I think they’re just getting frustrated because they don’t know what’s happening. But also, like, Hey, like, we can’t fix some of these internal processes you guys have. That’s wrong.
205 00:31:28.960 ⇒ 00:31:29.989 Amber Lin: Which is interesting
206 00:31:30.850 ⇒ 00:31:31.250 steven: Hey!
207 00:31:31.650 ⇒ 00:31:33.490 Amber Lin: Hey! Hello!
208 00:31:34.229 ⇒ 00:31:55.230 Aakash Tandel: Steven I was. I’ll I’ll read her what I just said to Amber like initially with Eden. I thought they were like super confident. And they understood like exactly what they needed and wanted. And they understood like, Hey, the things are ro broken because you guys didn’t do XY and Z. Now, after like 24 h of like slacking with them, and then also having a couple of means like Mattesh and their team.
209 00:31:55.790 ⇒ 00:31:58.630 Aakash Tandel: That is not the case. They are
210 00:31:59.144 ⇒ 00:32:07.119 Aakash Tandel: they they’re they’re they understand some of the stuff. But a lot of the stuff is just like they don’t have good processes, for they don’t know what
211 00:32:07.140 ⇒ 00:32:29.100 Aakash Tandel: that is built for them from like us and other vendors and previous vendors. And so their attitude is just a little confusing, because it’s like it’s kind of. They’re kind of annoyed with us a lot of times, and they’re kind of confident, but they’re incorrect in a lot of their stuff, because I was basically told like, Hey, we don’t have tracking on the bask flows which are
212 00:32:29.340 ⇒ 00:32:31.181 Aakash Tandel: actually, can you see this?
213 00:32:32.003 ⇒ 00:32:35.229 Aakash Tandel: You only see the product linear, right? You don’t see anything
214 00:32:35.230 ⇒ 00:32:40.270 Amber Lin: Only linear. But I see your web like web page. Yeah, I see the tab
215 00:32:41.710 ⇒ 00:32:43.449 Aakash Tandel: Do you see? You see? Try, Eden right
216 00:32:44.110 ⇒ 00:32:45.780 Amber Lin: I see? Eden, yeah.
217 00:32:45.780 ⇒ 00:32:48.349 Aakash Tandel: Yeah, yeah, I was told, we don’t have
218 00:32:49.045 ⇒ 00:32:52.510 Aakash Tandel: information on like what people are doing in here. But I
219 00:32:52.650 ⇒ 00:32:59.650 Aakash Tandel: proved in like a call. I was like, what the heck are these like, you have?
220 00:33:00.220 ⇒ 00:33:01.900 Aakash Tandel: Yeah, these data layer
221 00:33:07.170 ⇒ 00:33:10.390 Aakash Tandel: you have. Oh, main plant data. Later.
222 00:33:10.890 ⇒ 00:33:13.629 Aakash Tandel: you have all this information on what’s happening
223 00:33:14.930 ⇒ 00:33:26.250 Aakash Tandel: like right in the daily. This is a new session. So, but I have another screen open that has, like a bunch of the logs. So they have the data. They just didn’t know it. So I’m like, Okay, well, they’re not super
224 00:33:26.810 ⇒ 00:33:37.010 Aakash Tandel: like they’re not. They’re they’re confident that they don’t have something, but that’s actually not true. They do. We just had to instrument it different. And we didn’t set it up originally. So this is all to say like.
225 00:33:38.030 ⇒ 00:33:43.839 Aakash Tandel: take what they say, but then validate that it’s true, because it might not be true
226 00:33:44.720 ⇒ 00:33:45.890 steven: Alright gotcha!
227 00:33:50.370 ⇒ 00:33:56.160 Aakash Tandel: I think the main blocker here is they have so many different things we’re working on for them that
228 00:33:56.410 ⇒ 00:34:01.360 Aakash Tandel: it’s hard for Robert to fully hand off like one thing to you or me, just
229 00:34:01.360 ⇒ 00:34:01.740 steven: Weekend
230 00:34:01.740 ⇒ 00:34:08.680 Aakash Tandel: It’s like it’s got 8 intertwining webs of things. And it’s just gonna take time to pass this off.
231 00:34:08.790 ⇒ 00:34:10.789 Aakash Tandel: Do you have any thoughts on like
232 00:34:11.239 ⇒ 00:34:13.519 Aakash Tandel: that or other feelings, or like, Yeah.
233 00:34:15.840 ⇒ 00:34:19.659 steven: Think it’s just like I’ve like kind of been trying to jump in and
234 00:34:20.429 ⇒ 00:34:25.269 steven: help where I can, too. I know. You know the Zendesk support. I was
235 00:34:25.469 ⇒ 00:34:35.149 steven: work on a little bit now that, like I think Sahana has a bit more time. I can like maybe try to get it back on like her end, and like for me to like update it. But it like.
236 00:34:35.949 ⇒ 00:34:40.839 steven: that’s kind of the note that I got from like the stand up today.
237 00:34:41.770 ⇒ 00:34:43.790 Aakash Tandel: Yeah, I think
238 00:34:46.510 ⇒ 00:34:58.559 Aakash Tandel: for like for a lot of like the tableau, dashboards and stuff I honestly think it would be good to like set up a like. Let’s do like a mini retro on like. Hold on! Let me just go into like one of these.
239 00:35:06.970 ⇒ 00:35:09.346 Aakash Tandel: Where’s the ones that
240 00:35:11.580 ⇒ 00:35:15.500 Aakash Tandel: Hold on! Let me find Chunk of Dash.
241 00:35:16.470 ⇒ 00:35:17.990 Aakash Tandel: It’s done.
242 00:35:22.950 ⇒ 00:35:25.970 Aakash Tandel: We have so many things it’s hard to figure out what’s
243 00:35:26.970 ⇒ 00:35:31.620 Aakash Tandel: what’s the what was the I don’t even know what’s called this is so hard.
244 00:35:35.450 ⇒ 00:35:37.520 Aakash Tandel: Oh, it was the retention stuff!
245 00:35:38.450 ⇒ 00:35:39.269 Aakash Tandel: Where’s that?
246 00:35:39.270 ⇒ 00:35:40.390 steven: Oh, that’s
247 00:35:43.760 ⇒ 00:35:45.319 Aakash Tandel: That in here? Nope.
248 00:35:47.070 ⇒ 00:35:47.740 steven: Is.
249 00:35:49.540 ⇒ 00:35:52.129 Aakash Tandel: Let me go to the tickets. Let me just search the tickets
250 00:35:52.510 ⇒ 00:35:56.520 steven: Retention. Dashboard right marketing. Kpi.
251 00:35:57.980 ⇒ 00:35:59.400 steven: It’s a
252 00:36:00.520 ⇒ 00:36:01.609 Aakash Tandel: Here, okay. Okay.
253 00:36:01.610 ⇒ 00:36:05.140 steven: Yeah. Retention, dashboard data validation design. That’s with James
254 00:36:05.140 ⇒ 00:36:12.090 Aakash Tandel: Okay, cool. So it sounds like we’re replacing a previous dashboard that was in Looker.
255 00:36:13.100 ⇒ 00:36:17.049 Aakash Tandel: We’re with stuff that’s being modeled in
256 00:36:17.840 ⇒ 00:36:21.350 Aakash Tandel: Dbt push to Snowflake, and then
257 00:36:21.470 ⇒ 00:36:25.030 Aakash Tandel: James is doing some sort of analysis here.
258 00:36:27.340 ⇒ 00:36:35.139 Aakash Tandel: all those components make sense at a high level. I don’t know the full details of it. But I think in this type of process it would be good for like
259 00:36:35.710 ⇒ 00:36:38.189 Aakash Tandel: you, James.
260 00:36:38.330 ⇒ 00:36:51.529 Aakash Tandel: And then I’m gonna assume a waste for modeling, because he probably did the model underneath it. And then, maybe Sahana for context on what this used to look like to just like talk through what is the client ask,
261 00:36:52.040 ⇒ 00:37:19.080 Aakash Tandel: why did? Why do we have to make changes to this thing? And like, just talk about the underlying data at like a high level? Because I feel like that type of business context is being lost here, where they’re just turning out a new dashboard with like a new thing, new component, like the the first, st a month after 1st order. But we’re not, I’m fully understanding like, Hey, they’re trying to answer this business question so they can do XY, and Z. And then that might help a wish.
262 00:37:19.080 ⇒ 00:37:32.969 Aakash Tandel: And James, like fully modify this data model and visualization so that the client can actually answer that question. And for, like, yeah, for this one, it might be a little bit more straightforward, like they’re trying to reduce
263 00:37:33.170 ⇒ 00:37:35.074 Aakash Tandel: or increase retention. But
264 00:37:35.900 ⇒ 00:37:40.712 Aakash Tandel: that type of context and all of the different business lines for Eden, I think, would be helpful.
265 00:37:41.100 ⇒ 00:37:46.940 Aakash Tandel: cause. Yeah, again. Right now, they’re just kind of doing things, and I don’t think we’re getting the full picture of of stuff
266 00:37:47.120 ⇒ 00:37:50.209 steven: Okay, so yeah, just essentially, more contacts from the client. Correct
267 00:37:50.210 ⇒ 00:37:51.420 Aakash Tandel: Yeah, yeah.
268 00:37:52.270 ⇒ 00:37:54.499 Aakash Tandel: But also bring our team along with further
269 00:37:54.500 ⇒ 00:37:55.280 steven: Right.
270 00:37:55.280 ⇒ 00:37:57.830 Aakash Tandel: Yeah, cause again, it.
271 00:37:57.950 ⇒ 00:38:08.889 Aakash Tandel: We all work in client services. It’s not just us. And then our team is like, non client facing like they are not as client facing, but they still are in client services, so like we still have to figure out how to bring them in
272 00:38:09.050 ⇒ 00:38:11.050 Aakash Tandel: anything else. For Eden
273 00:38:14.250 ⇒ 00:38:16.917 steven: I mean not off the top of my head. Let’s see.
274 00:38:20.210 ⇒ 00:38:22.209 steven: I mean, I think those are the kind of like the main.
275 00:38:22.620 ⇒ 00:38:28.620 steven: the main things, the ship O data. We’re kind of we’re
276 00:38:28.950 ⇒ 00:38:34.840 steven: demo A, I got him on the email. So we we reached about back to them. So it’s just waiting to hear
277 00:38:35.160 ⇒ 00:38:36.899 steven: from them. But yeah.
278 00:38:37.390 ⇒ 00:38:39.650 Aakash Tandel: Okay, okay, cool.
279 00:38:40.650 ⇒ 00:38:46.967 Aakash Tandel: Okay, that sounds good. So going through all the projects I can stop sharing my screen now.
280 00:38:47.940 ⇒ 00:38:49.630 Aakash Tandel: and then.
281 00:38:52.670 ⇒ 00:39:05.140 Aakash Tandel: Yeah, I think I think that’s kind of the main thing I want to do again. Next, as we move forward, we’ll we’ll kind of have more of the allocation talk. If we need to move people around
282 00:39:05.860 ⇒ 00:39:32.769 Aakash Tandel: And then the the thing that I eventually want to our team to look at is roadmap for stuff so like instead of like, maybe on the individual ticket, level it more on like the project, like roadmap level, saying, Hey, you know the ship, O Mini project is almost completed. The next 2 things on our roadmap or X and Y type of thing. I don’t think anyone on this call has a good idea what the roadmap looks like for these clients, just because we’re too new.
283 00:39:33.077 ⇒ 00:39:35.910 Aakash Tandel: But that’ll be. That’ll be what we do in the future.
284 00:39:36.110 ⇒ 00:39:37.739 steven: Yeah, no, that sounds really good.
285 00:39:38.960 ⇒ 00:39:46.089 Aakash Tandel: Cool anyone have any questions. Anyone need support any place that you feel like you could use extra hands or
286 00:39:46.700 ⇒ 00:39:58.689 Amber Lin: Oh, something. I was talking with them yesterday. So this I put them as tickets in linear. So I don’t forget. Think a few things that we wanted to talk about is one to
287 00:39:58.700 ⇒ 00:40:21.720 Amber Lin: have our expectations for the engineers. I think Utam is going to lead that, but we probably will be helping out as follow of what we expect. Maybe they show up to all the standups. Maybe they’re actually participating of more detailed expectations. So then we can say, okay, we told you. And this is what you’re what we’re measuring. That’s number one and 2 is to
288 00:40:21.720 ⇒ 00:40:30.510 Amber Lin: create ticket templates in linear. That’s mostly because I get a little lost, and I think it’s also very helpful to have
289 00:40:30.530 ⇒ 00:40:34.170 Amber Lin: tickets. Templates that we can just use when we’re creating them
290 00:40:34.230 ⇒ 00:40:41.920 Amber Lin: did give me some guidance on that, so I’m good for now. But I think it will be nice if one of us has time to create those templates
291 00:40:43.050 ⇒ 00:40:51.879 Aakash Tandel: Yeah, I think, I need to kind of figure out what our integrations with Github looks like, because.
292 00:40:52.286 ⇒ 00:41:00.600 Aakash Tandel: I’m used to ticketing more in like the technical format as opposed to like our linear tickets are are more text based. It’s like, Hey, do this thing.
293 00:41:01.129 ⇒ 00:41:23.180 Aakash Tandel: So I’ll do a little bit of digging into the Github iteration integrations and see like if we assign a ticket to Demo all day, and it’s about engineering like some piece like, what does that look like on his end? And then what can be pushed upstream back to linear? So I’ll do. I’ll look at that either probably this weekend or Monday
294 00:41:23.650 ⇒ 00:41:51.369 Aakash Tandel: to help. But I mean, if you have ideas for ticket templates, it’s definitely a good idea. And the on the expectations thing. That’s definitely something I would like to understand, more, too, especially because, like, it’s weird with people being part time. So like, I don’t know. Like, if we’re like allowed to expect them to like join certain things. So I definitely want to hear more from item. Once he kind of thinks through and comes up with that kind of agreement with the engineering team
295 00:41:52.760 ⇒ 00:41:53.070 Amber Lin: Yeah.
296 00:41:53.070 ⇒ 00:42:00.489 steven: That sounds good, too, and I feel like as we get a better. Understand? The roadmap, too. I feel like templateization is gonna be a lot easier. So
297 00:42:01.990 ⇒ 00:42:06.610 Aakash Tandel: Yeah, yeah, it’d be cool if, like, in the future, we can just say, Hey, we’re doing a dashboard. So
298 00:42:06.950 ⇒ 00:42:13.950 Aakash Tandel: copy this project from this other thing, and it has, like all the steps to the dashboard, all that that type of thing that’d be good.
299 00:42:17.000 ⇒ 00:42:19.609 Aakash Tandel: cool anything else you chat about
300 00:42:21.770 ⇒ 00:42:23.510 steven: So far, so good on my end, so
301 00:42:23.800 ⇒ 00:42:31.340 Aakash Tandel: Cool. Just wanna say, you guys are doing a great job. It’s hard to take projects midstream, especially projects that are
302 00:42:32.410 ⇒ 00:42:33.220 Aakash Tandel: like
303 00:42:34.470 ⇒ 00:42:51.830 Aakash Tandel: like in various states of like, we’re just doing a lot for a lot of these clients. We’re just like random stuff. Sometimes it doesn’t feel like it’s all concatenated together. So I understand it’s difficult. So just saying, good job. And yeah, let me know if you guys need any support anywhere. I’m trying to pitch hit where I can. But yeah.
304 00:42:52.370 ⇒ 00:43:08.389 steven: Yeah, for sure and and good job to you, too, because, you know, I feel like you’re you’re very knowledgeable. And yeah, I feel like you’re a powerhouse of information. So even you’ve helped been helping out with like you did a lot, too, already. So I really appreciate. And you know, you’re you’re very reliable, so I appreciate it
305 00:43:08.660 ⇒ 00:43:16.339 Aakash Tandel: Thanks. Well, I hope you guys feel that way. And yeah, just feel free to reach out to me. If you need anything happy. Always help out and slack, or talk.
306 00:43:17.180 ⇒ 00:43:19.020 steven: Appreciate it. Thanks everyone.
307 00:43:19.020 ⇒ 00:43:20.390 Aakash Tandel: Have a good weekend. See you