Meeting Title: Ops Meeting Date: 2025-03-06 Meeting participants: Mariane Cequina, Nicolas Sucari


WEBVTT

1 00:05:26.170 00:05:28.160 Mariane Cequina: Hello! Can you hear me?

2 00:05:29.610 00:05:32.530 Nicolas Sucari: Yes, I can hear you. How are you?

3 00:05:33.150 00:05:34.102 Mariane Cequina: I’m doing good.

4 00:05:35.920 00:05:43.190 Mariane Cequina: So okay, so so we have to run through the operations.

5 00:05:44.007 00:05:46.789 Mariane Cequina: Based on the meeting that we had

6 00:05:46.900 00:05:51.200 Mariane Cequina: yesterday is my, is my voice. Okay? Right now, because I’m not using.

7 00:05:51.200 00:05:51.710 Nicolas Sucari: No, I am.

8 00:05:52.770 00:05:54.620 Nicolas Sucari: It’s great, it’s great! I can hear you perfectly.

9 00:05:54.620 00:05:55.310 Mariane Cequina: I shouldn’t.

10 00:05:56.310 00:05:59.619 Mariane Cequina: I think I think we have to start 1st with

11 00:05:59.840 00:06:06.407 Mariane Cequina: organizational chart. I think I need help with that like update. I already update all the team members. But I think

12 00:06:06.720 00:06:14.270 Mariane Cequina: okay, wanted to have a different approach in organ organizational chart which he sent here in slack.

13 00:06:16.630 00:06:18.489 Nicolas Sucari: Okay. Can you send me the link to that.

14 00:06:19.310 00:06:25.280 Mariane Cequina: Okay, it’s actually here in operations. Okay, I’m just gonna probably

15 00:06:28.960 00:06:31.930 Mariane Cequina: tag you on that. Wait. I’m looking at it.

16 00:06:32.950 00:06:34.800 Mariane Cequina: You mentioned something about organization.

17 00:06:34.800 00:06:38.109 Nicolas Sucari: Oh, okay, I see. I I can see it here. Okay, wait.

18 00:06:39.680 00:06:44.089 Nicolas Sucari: Where? Where do you? Okay, wait. Where do you have the

19 00:06:44.200 00:06:54.350 Nicolas Sucari: like all of the diagrams and the organizational charge that you already had created like in which Figma file is that because I can’t see it? I don’t know under which account you created that.

20 00:06:55.250 00:07:01.850 Mariane Cequina: Yeah. Yeah. That’s a great question. Because I don’t have organizational chart. I haven’t started that one yet.

21 00:07:02.330 00:07:05.880 Mariane Cequina: cause that cause he feels like you have different approach on that

22 00:07:08.350 00:07:10.880 Mariane Cequina: here. So I need your insight

23 00:07:11.230 00:07:17.999 Mariane Cequina: about it. But I I do have like the Hr from notion, and it’s actually updated.

24 00:07:18.970 00:07:27.579 Mariane Cequina: So I’m not quite sure. What’s the best approach in organizational chart? What do you think.

25 00:07:28.500 00:07:29.370 Nicolas Sucari: Okay. Wait.

26 00:07:31.020 00:07:38.860 Mariane Cequina: They had a meeting in in the, in the workflow that you created in the clients.

27 00:07:39.338 00:07:47.459 Mariane Cequina: Contract. You have different approach, and I like it. I think it’s great if we can like brainstorm before I I started doing stuff.

28 00:07:49.660 00:07:50.640 Mariane Cequina: So I don’t know.

29 00:07:50.640 00:07:54.289 Nicolas Sucari: Can you? Can you repeat that? Sorry I lost you? There.

30 00:07:54.290 00:08:08.749 Mariane Cequina: I mean, I mean, yesterday, when you created the clients, the clients contract like the workflow. It’s actually it’s actually great. So I don’t know if you have any idea on how we can do the organizational chart

31 00:08:08.860 00:08:10.040 Mariane Cequina: as well.

32 00:08:10.560 00:08:14.159 Nicolas Sucari: That’s let’s use. Let them share the template.

33 00:08:14.550 00:08:14.980 Mariane Cequina: Okay.

34 00:08:14.980 00:08:17.360 Nicolas Sucari: Try to use that template. What do you think.

35 00:08:17.940 00:08:18.340 Mariane Cequina: What?

36 00:08:18.340 00:08:23.490 Nicolas Sucari: So I’m seeing. So in the messaging operations. Okay, wait. Let me.

37 00:08:24.000 00:08:27.290 Mariane Cequina: Can you? Can you send me like a like a screenshot of it?

38 00:08:29.070 00:08:31.469 Nicolas Sucari: Wait when I try. I don’t know how to.

39 00:08:31.470 00:08:41.950 Mariane Cequina: I think I think we have to start there. And I was thinking, because yesterday he he told me, like we have to think about like the AI process, etc, because we have to talk.

40 00:08:41.950 00:08:42.350 Nicolas Sucari: Yeah.

41 00:08:42.350 00:08:50.170 Mariane Cequina: I think one of the beneficial to automate things is whenever we add someone

42 00:08:50.986 00:08:57.830 Mariane Cequina: they will be automatically invited in specific channels in slack. Will that be feasible? For example.

43 00:08:57.830 00:08:59.630 Nicolas Sucari: Yeah, of course. But.

44 00:08:59.630 00:09:01.270 Mariane Cequina: Something. Yeah, yeah.

45 00:09:01.270 00:09:07.365 Nicolas Sucari: Yeah, I don’t think we need. I don’t think we need anything from AI on that one. I think we can create a role in slack

46 00:09:08.122 00:09:10.210 Mariane Cequina: Okay, okay, got it.

47 00:09:10.210 00:09:10.840 Nicolas Sucari: I can.

48 00:09:11.171 00:09:13.159 Mariane Cequina: We’re just gonna group it. Yeah.

49 00:09:13.160 00:09:17.020 Nicolas Sucari: But it’s something that we can. Yeah, that we can do. It’s it should be easy.

50 00:09:17.370 00:09:18.010 Nicolas Sucari: But.

51 00:09:18.010 00:09:18.379 Mariane Cequina: Let’s go.

52 00:09:18.380 00:09:20.630 Nicolas Sucari: First, st on on the organization.

53 00:09:21.090 00:09:22.510 Mariane Cequina: I think that’s fine.

54 00:09:23.880 00:09:26.810 Nicolas Sucari: So let me share figma. Maybe.

55 00:09:27.390 00:09:29.160 Mariane Cequina: And we can go.

56 00:09:29.160 00:09:32.810 Mariane Cequina: And then also, besides, from organizational charge, I think

57 00:09:33.150 00:09:55.580 Mariane Cequina: we have to organize the G drive so I can handle that the organization organize the G drive. So those are the things and enhance the documentation. So autumn, when we had a conversation with autumn, what he wanted me to start doing first.st with you is the roadmap. So in the future we wanted to create a documentation process where it is.

58 00:09:55.580 00:09:56.020 Nicolas Sucari: Yeah.

59 00:09:56.020 00:10:12.559 Mariane Cequina: In words right, but he wanted us to like find a better approach on how to create a great documentation. So he mentioned something about like how we should write a good documentation process something like that

60 00:10:14.200 00:10:24.030 Mariane Cequina: cause I’ve noticed that we don’t really have great documentation out here in in Brainforge like we could have done better, especially in operation sites. Which is me.

61 00:10:24.650 00:10:27.129 Mariane Cequina: Oh, yeah, I think I think it happened.

62 00:10:28.380 00:10:30.219 Nicolas Sucari: So you created this one. Right?

63 00:10:32.200 00:10:33.500 Nicolas Sucari: Are you seeing the screen.

64 00:10:33.500 00:10:34.630 Mariane Cequina: Yeah, yeah, yeah.

65 00:10:35.340 00:10:40.359 Nicolas Sucari: Okay? So we we can. What we can do is we can use a template like if we come here.

66 00:10:40.880 00:10:46.449 Nicolas Sucari: We search for organizational charts, you see.

67 00:10:46.790 00:10:50.119 Nicolas Sucari: and we have like a lot of difference to use. Right?

68 00:10:50.670 00:10:58.020 Nicolas Sucari: Let’s try like an easy one let me see which one is better.

69 00:11:00.430 00:11:04.190 Nicolas Sucari: so that we can have a nice organizational charge. Okay, let’s go with the 1st one.

70 00:11:09.290 00:11:10.780 Nicolas Sucari: Why cannot this?

71 00:11:12.670 00:11:13.990 Nicolas Sucari: Let me check something.

72 00:11:17.850 00:11:23.100 Mariane Cequina: And then the onboarding process. I think I think we have to include request.

73 00:11:23.100 00:11:23.550 Nicolas Sucari: Okay. Yeah.

74 00:11:23.550 00:11:37.540 Mariane Cequina: To send us the photo like a headshot photo. Then we have to put it in the in the G drive, so it will be easier for the design team to to keep updating the our team members something like that.

75 00:11:37.660 00:11:38.609 Mariane Cequina: What do you think.

76 00:11:38.610 00:11:39.220 Nicolas Sucari: And

77 00:11:39.390 00:11:46.100 Nicolas Sucari: yeah, but wait. I’m just gonna copy all of your things that you have on operations and use these new board.

78 00:11:46.420 00:11:47.059 Mariane Cequina: Refresh. Okay.

79 00:11:47.060 00:11:50.079 Nicolas Sucari: And for the operations. This is Marianne’s.

80 00:11:51.110 00:11:55.310 Mariane Cequina: Explored. Okay, you can just like operations part. That will be cool.

81 00:11:55.500 00:12:05.729 Nicolas Sucari: Yeah, that’s fine. I just, I’m copying this to this file, because the on the other one, I can’t do like any stuff. I think so. Let’s add here an organizational chart.

82 00:12:05.840 00:12:07.400 Nicolas Sucari: You can add a template.

83 00:12:08.950 00:12:15.765 Nicolas Sucari: You see, we have here big organizational chart that we can start kind of building.

84 00:12:17.620 00:12:20.859 Nicolas Sucari: and yeah, this is easy. So we can do like this.

85 00:12:21.620 00:12:25.080 Mariane Cequina: Okay, okay, I’m just gonna rely on the on the

86 00:12:25.670 00:12:29.039 Mariane Cequina: on the template. Okay, I can do that. Okay, got it.

87 00:12:30.540 00:12:38.320 Nicolas Sucari: So we have uten. That is, I don’t know, CEO. Maybe right under utham we have.

88 00:12:39.240 00:12:46.040 Nicolas Sucari: So for marketing, maybe we let’s do Hannah right.

89 00:12:46.862 00:12:54.350 Mariane Cequina: Okay, got it. And then I’m just gonna go back on that as well. And then what else do we need to focus on.

90 00:12:56.660 00:13:00.759 Nicolas Sucari: So yeah, let me know if you have any. If you need any help.

91 00:13:01.000 00:13:07.530 Mariane Cequina: In the tasks that are assigned to you, but I don’t know anything about like the linear setup or whatsoever, so I don’t.

92 00:13:08.270 00:13:15.560 Nicolas Sucari: Okay, wait. Let me share that one. So for the organizational charts, let’s do these. Okay, I’m gonna change. Maybe

93 00:13:15.990 00:13:17.230 Nicolas Sucari: wait.

94 00:13:18.060 00:13:21.620 Nicolas Sucari: I’m gonna give you access to this board. So you can see everything. Okay.

95 00:13:22.590 00:13:23.110 Mariane Cequina: Okay.

96 00:13:24.570 00:13:28.099 Nicolas Sucari: Wanna just copy all of these on the new page.

97 00:13:28.210 00:13:30.420 Nicolas Sucari: Paste it here. This is.

98 00:13:36.940 00:13:41.450 Nicolas Sucari: yeah, yeah, tomorrow.

99 00:13:44.350 00:13:47.250 Nicolas Sucari: Okay, so let me share.

100 00:13:49.010 00:13:51.310 Nicolas Sucari: So you. You have access to this one right?

101 00:13:51.680 00:13:52.050 Mariane Cequina: Doesn’t.

102 00:13:52.050 00:14:00.060 Nicolas Sucari: Bump that link to you so that we can start adding everything in here.

103 00:14:00.340 00:14:06.390 Nicolas Sucari: What I want to do here is as just like as we have these clients on boarding process, right

104 00:14:06.630 00:14:09.939 Nicolas Sucari: to create all of the other processes that we have right?

105 00:14:10.574 00:14:13.480 Nicolas Sucari: Use. Use this as a template.

106 00:14:13.890 00:14:16.399 Nicolas Sucari: Let me add these as a template.

107 00:14:17.090 00:14:21.729 Nicolas Sucari: And you can just like, yeah, rename these kind of steps.

108 00:14:21.930 00:14:22.710 Nicolas Sucari: Right?

109 00:14:24.450 00:14:31.980 Nicolas Sucari: That’s 1 step 2, the 3,

110 00:14:35.670 00:14:40.290 Nicolas Sucari: and you can use this as you wish. I tried to. Yeah, change.

111 00:14:40.460 00:14:48.169 Nicolas Sucari: I’m gonna change this one. Because I remember sales team. Okay.

112 00:14:48.170 00:14:52.050 Mariane Cequina: We delete, like, for example, the data team whatsoever. Because I think.

113 00:14:52.550 00:14:53.349 Nicolas Sucari: So for the.

114 00:14:54.276 00:14:57.054 Mariane Cequina: Thinking about mine.

115 00:14:58.110 00:15:02.160 Mariane Cequina: So I’m just gonna delete the team that are like, I don’t need.

116 00:15:03.180 00:15:17.690 Nicolas Sucari: Yeah, just delete what you don’t need, and just leave what we need for each of the processes. But what I want to do is, create those kind of guides, like, step by step, guides of what it’s needed for, like every time we have, like a new employee, right? So let’s create

117 00:15:17.980 00:15:24.790 Nicolas Sucari: a new one. And let’s say, this is gonna be a new employee onboarding. Right?

118 00:15:25.010 00:15:30.589 Nicolas Sucari: So what needs to happen? Okay, let’s rename this in this this new employee

119 00:15:31.430 00:15:51.410 Nicolas Sucari: actions. Right? So what are these steps, or how we can differentiate this on boarding in 4 steps or more? We can add more if you want if you need. And what is like, each team needs to do. What are the tasks that each team needs to do? If it is all in operations. That’s fine. We can add like different tasks. Here, you can add like stickies, right?

120 00:15:51.620 00:16:17.349 Nicolas Sucari: Just add some information then like step to go back to new employee, then go back to I don’t know. Let me see, maybe data team. I don’t know something like that right? And then we can just join all of these stickies with different arrows to show how like the process goes. And then, after this is ready, what I want to do is like to create a a 1 page guide. Right?

121 00:16:17.620 00:16:21.779 Nicolas Sucari: So let’s if we add here, for example.

122 00:16:21.980 00:16:25.159 Nicolas Sucari: that I want to be. This is like, step by step, guide.

123 00:16:25.660 00:16:27.390 Mariane Cequina: We can add, take a leader.

124 00:16:27.390 00:16:28.860 Nicolas Sucari: To, yeah.

125 00:16:28.860 00:16:32.180 Mariane Cequina: Or roadmap route, for now.

126 00:16:32.640 00:16:59.070 Nicolas Sucari: Yeah, it’s gonna be worth for now. We can create that in notion as well. So like, you have, like the guides, or what what we need to do every time we have like a new employee or a client employee or anything else. Right? So this is gonna be like 1. 1 of the one of the stickies here, or one of the pay. The tasks here would be like creating the contract right? But then creating the contract is gonna be like a separate thing. And I wanna have like that, step by step.

127 00:16:59.870 00:17:06.740 Nicolas Sucari: perfectly perfectly done for how to create that contract right.

128 00:17:06.780 00:17:19.599 Nicolas Sucari: like what we need to do? What are the inputs that we need to do? Who do? We need to ask? And where do we need to apply that inputs so that we can have the contract. How to send that contract to the client like, what is the time

129 00:17:19.931 00:17:45.840 Nicolas Sucari: that, we give the the new employee to sign that contract and get back to us like I wanna have, like all of that noted down here. So that then we can create a a nice documentation in notion. And once we have, like all of these, guide, like step by step, guides for each of these kind of operational tasks we can then create, like an AI agent that knows all of these guides and tell us what we need to do right.

130 00:17:46.240 00:17:48.160 Mariane Cequina: Okay, okay, got it.

131 00:17:48.740 00:18:03.650 Nicolas Sucari: So let’s work on on having, like all of these ones and the organizational chart. If you want like doing like this, we can add marketing sales. We can add the new team call, yeah, I don’t know data team. You see, if we can add here.

132 00:18:03.810 00:18:06.770 Nicolas Sucari: I don’t know as a team, is he?

133 00:18:07.040 00:18:14.540 Nicolas Sucari: That’s great. It’s it should be easy. Like, yeah, we have data team. This is, let me see, so large.

134 00:18:14.970 00:18:21.079 Nicolas Sucari: So we can go here. You can change this to extra large team. If you move this.

135 00:18:21.080 00:18:23.779 Mariane Cequina: So I’m just gonna oh, no, on that later.

136 00:18:24.634 00:18:35.929 Mariane Cequina: So I think I think that’s my focus before Friday I have to finish the organizational chart as well as the onboarding process. Okay.

137 00:18:35.930 00:18:58.539 Nicolas Sucari: Yeah, yeah, go go for for those 2. Go for the on boarding and and the organizational chart. And what what we need for today that I was just asking about that slide is I created this kind of presentation for the new hires like, what? What are you expecting on those meetings that we have today with the new people. What was your plan?

138 00:18:59.400 00:19:01.329 Mariane Cequina: Sorry. I think I think I’m I’m.

139 00:19:05.330 00:19:08.510 Nicolas Sucari: We? We don’t have the meetings for today. Can you hear me.

140 00:19:10.100 00:19:12.337 Mariane Cequina: Yeah, yeah, sorry I’m I’m lagging.

141 00:19:13.342 00:19:30.360 Mariane Cequina: We do have a meeting later at 2 Pm. For yeah, that for the employee. So I’m gonna fix that one. Maybe maybe I’m just gonna change the meet the team instead of putting that one. I think we should rely 1st on the on the notion

142 00:19:30.510 00:19:31.360 Mariane Cequina: that we have.

143 00:19:31.360 00:19:31.700 Nicolas Sucari: Okay.

144 00:19:31.700 00:19:32.309 Mariane Cequina: So I’m gonna add.

145 00:19:32.310 00:19:33.120 Nicolas Sucari: No, no, that!

146 00:19:33.120 00:19:33.550 Mariane Cequina: Okay.

147 00:19:33.550 00:19:40.040 Nicolas Sucari: That’s fine. Yeah, go for it, do it. But I I don’t have the the meeting with a cash.

148 00:19:40.460 00:19:44.159 Nicolas Sucari: I haven’t. I haven’t received the invite. Did you send that.

149 00:19:45.438 00:19:50.360 Mariane Cequina: Not yet, cause I have to confirm if if they’re available. And they said, Yes.

150 00:19:52.070 00:19:55.419 Mariane Cequina: okay, if they confirm, please do not join. Yeah.

151 00:19:56.110 00:20:01.290 Nicolas Sucari: No, no problem. I mean, what’s the the meeting about like who needs to be in that meeting?

152 00:20:01.420 00:20:02.389 Nicolas Sucari: That’s what I’m what I know.

153 00:20:02.390 00:20:10.560 Mariane Cequina: For the onboarding process, for the new employee, like amber, like the 2 project manager, like the amber and as well as access.

154 00:20:10.560 00:20:11.100 Nicolas Sucari: Oh!

155 00:20:11.100 00:20:12.180 Mariane Cequina: So it should be like a.

156 00:20:12.180 00:20:12.560 Nicolas Sucari: Yeah, but.

157 00:20:12.560 00:20:13.230 Mariane Cequina: Problem.

158 00:20:14.170 00:20:17.330 Nicolas Sucari: But it’s gonna be between you, Akash and me, or.

159 00:20:17.330 00:20:19.219 Mariane Cequina: I’m sorry you’re you’re talking.

160 00:20:20.180 00:20:25.109 Nicolas Sucari: We who is who is gonna join that meeting? You, Akash and me, or or someone else.

161 00:20:27.030 00:20:27.950 Mariane Cequina: Hello!

162 00:20:29.400 00:20:30.339 Nicolas Sucari: Can you hear me now?

163 00:20:30.340 00:20:30.990 Mariane Cequina: Hello!

164 00:20:31.240 00:20:33.780 Nicolas Sucari: Hello! Hello! Can you hear me? I can hear you perfectly.

165 00:20:39.250 00:20:39.990 Mariane Cequina: Hello!

166 00:20:41.650 00:20:43.880 Nicolas Sucari: Hello! Can you hear me? Can you hear me?

167 00:20:43.880 00:20:56.309 Mariane Cequina: Yeah, it’s kinda it’s kind of weird like, my download speed is around 8 only. And my upload is 100. So weird. So I actually lost you. So I we will be having a meeting later, right for the new team onboarding.

168 00:20:57.240 00:21:00.919 Nicolas Sucari: Okay, but I don’t have that meeting scheduled. Can you send that.

169 00:21:00.920 00:21:03.410 Mariane Cequina: Yeah, yeah, I I will be sending it right now.

170 00:21:03.580 00:21:08.180 Nicolas Sucari: And in in that meeting who’s gonna participate like the both of us.

171 00:21:08.180 00:21:09.000 Mariane Cequina: I’m very.

172 00:21:09.000 00:21:09.710 Nicolas Sucari: Higher.

173 00:21:10.070 00:21:12.619 Nicolas Sucari: Okay, Amber Akash, and you and me right.

174 00:21:13.020 00:21:29.406 Mariane Cequina: Yeah, yeah. So so we have here everything that they need to like expect, for example. So I think you are way more valuable on that one, because I don’t know much about like, you know, project management whatsoever. So maybe you can throw them like, like, for example, amber. She’ll be handling the

175 00:21:29.770 00:21:44.179 Mariane Cequina: AI. But she’ll be starting with A with the ABC. So Akas, I don’t know. I don’t know what what kind he will be handling. So yeah, I I think. And also, yeah, cause we’re not gonna use an ocean.

176 00:21:44.850 00:21:46.579 Nicolas Sucari: Okay, let’s just.

177 00:21:46.580 00:21:52.170 Nicolas Sucari: yeah. Yeah, we can use the notion. Yes. But what’s your idea for that? Like, what’s your agenda for that meeting?

178 00:21:52.310 00:21:55.260 Nicolas Sucari: Can you prepare the agenda for that meeting? Can you share that with me?

179 00:21:55.260 00:22:00.690 Mariane Cequina: Yeah, yeah, it’s pretty basic. I guess. We’re gonna like, like the

180 00:22:03.010 00:22:15.350 Mariane Cequina: the powerpoint that you’ve created, which is gonna show them like this is Brainforge. What what we do? Who are the people who are? Maybe we have to tell them as well like like who they’re working with

181 00:22:15.888 00:22:44.959 Mariane Cequina: primarily like those people, you know, and also the meeting, I guess, and we also have to clarify the cost payment. Because if I’m not mistaken like they will be paid monthly as well. Right like within 30 30 days. Correct. Those are the the frequently asked question to me. Many team members like, when should when should I expect my salary and things like that? So we have to give them the kind of information.

182 00:22:44.960 00:22:49.340 Nicolas Sucari: Okay, can you? Can you write down those questions? Send that to me. I’m gonna go back

183 00:22:49.750 00:22:51.069 Nicolas Sucari: and ask that to.

184 00:22:51.070 00:22:51.460 Mariane Cequina: Thanks for that.

185 00:22:51.460 00:22:55.420 Nicolas Sucari: I can clarify and have, like the answers before the meeting, do that.

186 00:22:55.420 00:22:55.940 Mariane Cequina: Yes, yes.

187 00:22:55.940 00:23:04.990 Nicolas Sucari: Yes, write, write down the questions and send it to me. And I’m gonna create something or, yeah, ask, so that I have all the answers to to give the the new team. Okay.

188 00:23:05.750 00:23:23.130 Mariane Cequina: Okay, got it. Thank you. Thank you for the call. And again, I’m gonna fix the organizational chart as well. Thank you. If you have, if you any help from other things, because I I saw you have a lot of stuff. Don’t hesitate to ask me some help if those are just like, pretty basic operational.

189 00:23:23.130 00:23:23.590 Mariane Cequina: Okay?

190 00:23:23.590 00:23:25.379 Mariane Cequina: So yeah, thank you. Thank you. Nico.

191 00:23:25.380 00:23:26.480 Nicolas Sucari: Thank you, Marianne. Thank you.

192 00:23:26.480 00:23:27.140 Mariane Cequina: Okay.

193 00:23:27.680 00:23:28.390 Nicolas Sucari: Bye, bye.