Meeting Title: Uttam_Mariane Date: 2025-02-28 Meeting participants: Mariane Cequina, Uttam Kumaran
WEBVTT
1 00:03:51.470 ⇒ 00:03:52.540 Uttam Kumaran: Hi Marianne.
2 00:03:53.950 ⇒ 00:03:55.110 Mariane Cequina: Oh, hello!
3 00:03:55.110 ⇒ 00:03:56.720 Uttam Kumaran: Hey! How are you?
4 00:03:56.930 ⇒ 00:03:58.170 Mariane Cequina: I’m doing good.
5 00:03:59.110 ⇒ 00:04:05.439 Uttam Kumaran: How’s everything? I know it’s been a while since we talked, so I’m glad I’m glad we got the chance to catch up.
6 00:04:06.180 ⇒ 00:04:08.778 Mariane Cequina: Yeah, I’m actually just doing great, actually.
7 00:04:09.610 ⇒ 00:04:10.260 Uttam Kumaran: Oh, you love it!
8 00:04:10.260 ⇒ 00:04:18.489 Mariane Cequina: Since since I actually saw the email, I just want to clarify that I’ll be sending Steven his email right? I just created his brain for Gmail.
9 00:04:18.490 ⇒ 00:04:19.299 Uttam Kumaran: Yes, correct.
10 00:04:19.300 ⇒ 00:04:20.980 Uttam Kumaran: Okay, got it. Okay.
11 00:04:21.839 ⇒ 00:04:27.689 Uttam Kumaran: yes, it’s what’s going on in your world. I mean, I know all the things we’re working on for work. But what else.
12 00:04:29.346 ⇒ 00:04:33.209 Mariane Cequina: Yeah, the contract actually fix that one as well.
13 00:04:34.390 ⇒ 00:04:41.800 Mariane Cequina: And then with Kyle. We having problem with this gusto. I think that’s the thing.
14 00:04:42.050 ⇒ 00:04:43.030 Uttam Kumaran: Okay.
15 00:04:44.250 ⇒ 00:04:49.479 Mariane Cequina: Because he wanted. He wanted to be to be set like use. Gustav for payment.
16 00:04:50.080 ⇒ 00:04:51.310 Uttam Kumaran: But it’s not working.
17 00:04:52.380 ⇒ 00:04:58.660 Mariane Cequina: Yeah with gusto. They’re they’re still trying to fix that one like the support team from gusto.
18 00:04:59.410 ⇒ 00:05:08.139 Uttam Kumaran: Okay. I mean, if it doesn’t work, I can’t. We can’t use this. So like I mean, let me know if he’s not. If it’s not going anywhere I can. You can loop me in, and I can.
19 00:05:08.910 ⇒ 00:05:10.300 Uttam Kumaran: I can talk to him.
20 00:05:10.650 ⇒ 00:05:11.819 Mariane Cequina: Okay, got it?
21 00:05:14.740 ⇒ 00:05:17.358 Uttam Kumaran: Yeah. How’s our? How’s everything else? What do you think?
22 00:05:17.770 ⇒ 00:05:21.279 Uttam Kumaran: what do you think over? It’s been now, what? Like a few months.
23 00:05:22.520 ⇒ 00:05:23.410 Mariane Cequina: Yeah.
24 00:05:23.950 ⇒ 00:05:25.680 Uttam Kumaran: What do you think overall.
25 00:05:26.510 ⇒ 00:05:29.940 Mariane Cequina: Actually actually having fun.
26 00:05:30.270 ⇒ 00:05:31.200 Uttam Kumaran: Okay.
27 00:05:31.793 ⇒ 00:05:40.139 Mariane Cequina: I mean, it’s really interesting, like, genuinely because I’m really interested to learn more about tech. And I’ve been exposed to this kind of culture.
28 00:05:40.300 ⇒ 00:05:42.130 Mariane Cequina: And yeah.
29 00:05:42.130 ⇒ 00:05:48.910 Uttam Kumaran: Got it like. Tell me about how you compare this to your the last to the last place.
30 00:05:50.260 ⇒ 00:06:00.400 Mariane Cequina: I think it’s kind of weird because people don’t really like meetings, for example. But I really appreciate having like a weekly meetings, even though I don’t talk a lot, but it makes me feel like this is real like I’m really.
31 00:06:01.050 ⇒ 00:06:02.380 Uttam Kumaran: Well, cheers!
32 00:06:02.380 ⇒ 00:06:07.472 Mariane Cequina: Because in my previous company we don’t. We don’t do meetings like literally like there’s no meeting at all.
33 00:06:07.740 ⇒ 00:06:12.570 Uttam Kumaran: What really I think. Well, I you know I feel very bad, because.
34 00:06:12.890 ⇒ 00:06:16.660 Uttam Kumaran: like, can I give you example? You know you can see my calendar right? It’s insane.
35 00:06:16.660 ⇒ 00:06:17.080 Mariane Cequina: Yeah.
36 00:06:17.080 ⇒ 00:06:40.059 Uttam Kumaran: We have a lot of meetings. It’s too. It’s like it’s. But also I make sure that it’s just the right amount like I can’t have. I can’t do a hundred meetings, but like, and I can’t spend my entire day in meetings. But we do have to meet people, and also it’s a company like people wake up every day and work, and I want them to feel like they’re working towards a goal. The other thing is like.
37 00:06:40.430 ⇒ 00:06:44.329 Uttam Kumaran: if we were all in office together it would be a little bit easier, right? Like
38 00:06:45.046 ⇒ 00:06:52.679 Uttam Kumaran: you know, we would see each other. And but how do you create that same sort of thing for a remote company.
39 00:06:52.800 ⇒ 00:06:55.030 Uttam Kumaran: It’s a little bit difficult. So.
40 00:06:57.750 ⇒ 00:07:02.049 Mariane Cequina: Yeah, I agree. So I think I think having like a some sort of weekly meeting is really
41 00:07:02.620 ⇒ 00:07:10.420 Mariane Cequina: important. And I say, helpful to have that kind of mindset that this is actually real, at least to me. That’s how I I see things.
42 00:07:10.420 ⇒ 00:07:20.290 Uttam Kumaran: Okay? Good. Yeah. I’m really happy. I mean, I’m hoping that my time will free up more, and I’ll be able to meet with you at least more often, you know, to try to do bigger, bigger stuff.
43 00:07:21.940 ⇒ 00:07:22.830 Uttam Kumaran: Okay.
44 00:07:23.130 ⇒ 00:07:34.829 Uttam Kumaran: because the really, the things that you’ve you’ve helped a ton with just honestly the the work that you’re doing. It was all things that I was doing. But I was so late on. And it really was causing a lot of issues. So
45 00:07:35.230 ⇒ 00:07:39.929 Uttam Kumaran: it’s actually super nice. But also I want to try to get. I want to try to
46 00:07:41.480 ⇒ 00:07:46.460 Uttam Kumaran: like a couple of things. So one is, I do think that there’s a lot of opportunity for you to start using
47 00:07:46.897 ⇒ 00:07:57.009 Uttam Kumaran: Ai, and also speeding up your workflows and to do stuff for the company. So I think that’s 1 area where definitely, I think we can do a lot more.
48 00:07:57.628 ⇒ 00:08:08.610 Uttam Kumaran: Second piece is also just like spending more time. You meeting with the different people who are leaders in the company and actually going and building your own
49 00:08:09.990 ⇒ 00:08:11.760 Uttam Kumaran: building your own roadmap.
50 00:08:12.586 ⇒ 00:08:25.583 Uttam Kumaran: You know. I think I think so far it’s mainly been me. That’s like, okay, we do this. Next, we need to do this next. But a lot of what I’m hoping is that you can start to meet with
51 00:08:26.270 ⇒ 00:08:29.500 Uttam Kumaran: you can start to meet with the right people. And then
52 00:08:30.050 ⇒ 00:08:32.200 Uttam Kumaran: honestly, you can start to
53 00:08:32.860 ⇒ 00:08:40.810 Uttam Kumaran: basically create your own. Like, okay, I I talked to. I talked to 5 people. It’s very clear that this is the next problem to work on
54 00:08:41.110 ⇒ 00:08:54.460 Uttam Kumaran: right. And it’s this concept called agency right? And I think I’ve probably talked about to the company about that which is like agency over your own problem, meaning like you can own your own problem. You can find out the next problem, and you can go work on it
55 00:08:54.760 ⇒ 00:09:04.439 Uttam Kumaran: because an environment where everything is coming from me is is gonna be like, I want you. I want you to be self sustaining and also to go identify the problems you know.
56 00:09:04.810 ⇒ 00:09:05.470 Mariane Cequina: Okay.
57 00:09:06.510 ⇒ 00:09:13.559 Uttam Kumaran: And so that’s 1 thing I think, probably moving forward, we can do. And then also, yeah, I think we should. I’ll definitely do my best to see.
58 00:09:13.910 ⇒ 00:09:30.109 Uttam Kumaran: as my time frees up, how we can meet more often, because I I think, handling the things around. Customer, onboarding and client onboarding is definitely, really, really helpful. There are a couple of more items that I think will require more planning and more time to execute on
59 00:09:30.577 ⇒ 00:09:38.892 Uttam Kumaran: but I’m excited. And I’m really glad. Yeah, I mean I and I’m also happy to add you to more meetings and things like that. You just let me know
60 00:09:40.320 ⇒ 00:09:44.488 Uttam Kumaran: if if like. You want to join things and sort of sit and listen in. I don’t mind
61 00:09:44.720 ⇒ 00:09:45.410 Mariane Cequina: Okay.
62 00:09:45.700 ⇒ 00:09:53.180 Uttam Kumaran: So you let me know if you’re like, especially during the week, because I know we just have the Monday Friday meetings. But if you’re
63 00:09:53.410 ⇒ 00:09:59.089 Uttam Kumaran: if you’re interested to see how other parts of the business work or things like that, I can totally include you. No problem.
64 00:09:59.360 ⇒ 00:10:01.040 Mariane Cequina: Okay, thank you for that.
65 00:10:01.240 ⇒ 00:10:20.496 Uttam Kumaran: Yeah, 100%. And then, yeah, the other thing is so Nico is sort of moving from his current role. It’s on like a Pm side to sort of helping on everything around operations, but also some legal and finance things. So I think you guys will be working closer together.
66 00:10:21.300 ⇒ 00:10:26.729 Uttam Kumaran: you know. And so I want to one think about how we can best.
67 00:10:27.100 ⇒ 00:10:29.949 Uttam Kumaran: how, how we like enable that and how you guys.
68 00:10:30.190 ⇒ 00:10:38.270 Uttam Kumaran: you know, can take on more stuff together. The second thing is I think Nico is a wonderful resource. I mean, you’ve you’ve worked with him. He’s incredibly
69 00:10:38.380 ⇒ 00:10:40.108 Uttam Kumaran: kind, and and very
70 00:10:40.540 ⇒ 00:10:41.570 Mariane Cequina: Helpful.
71 00:10:41.570 ⇒ 00:10:53.380 Uttam Kumaran: Very, very helpful, you know, and so I think he will be helpful to bridge the gap sometimes between things that I know and things that you know. And and you know, I think it’ll be really, really helpful overall.
72 00:10:53.570 ⇒ 00:10:56.110 Mariane Cequina: Do you have any questions?
73 00:10:56.520 ⇒ 00:11:00.090 Uttam Kumaran: About that that I can, I could answer.
74 00:11:00.870 ⇒ 00:11:02.069 Mariane Cequina: Yeah, I think
75 00:11:02.210 ⇒ 00:11:09.039 Mariane Cequina: it’s actually clear. So so Nico will be transferring from project manager to in the operation site. Correct.
76 00:11:09.210 ⇒ 00:11:23.439 Uttam Kumaran: Yeah. And I, I think he’s gonna come help to basically one thing, a couple of things that he’s doing this week. He’s working on the slide decks. He’s helping a little bit on design. So I I basically again, I think I think of operations is just sort of like
77 00:11:23.620 ⇒ 00:11:38.819 Uttam Kumaran: everything that doesn’t fit exactly into another team. And you guys handle a lot of that. So I think you will have some ability for you guys to meet more often. And you have a teammate to sort of help you actually execute on things.
78 00:11:39.220 ⇒ 00:11:40.320 Mariane Cequina: Okay, got it?
79 00:11:44.190 ⇒ 00:11:52.169 Uttam Kumaran: Yeah. So I think that’s 1 thing. And then, yeah, but how do you feel about your hours? How do you feel about pay wise like. Tell me how you’re feeling.
80 00:11:55.260 ⇒ 00:12:06.870 Mariane Cequina: Actually, if I’m being honest, I hope that in the future we’ll have like a fake salary. But I’m okay with how like our arrangement right now. Everything’s fine with me, for now.
81 00:12:07.500 ⇒ 00:12:15.832 Uttam Kumaran: Yeah. And how has it been for hours like, I I can go look and clockify. But how has it been like, how busy, has it gotten? And
82 00:12:16.360 ⇒ 00:12:20.030 Uttam Kumaran: yeah, I guess. Give me a sense of like where you’re at right now.
83 00:12:20.990 ⇒ 00:12:27.630 Mariane Cequina: Actually, I can do more work to be honest. But yeah, but but everything is like, it’s it’s great.
84 00:12:28.970 ⇒ 00:12:34.639 Uttam Kumaran: Okay, okay, cool. So I think, yeah, like, alright, what? What do you think you’re averaging right now in terms of hours.
85 00:12:35.590 ⇒ 00:12:37.770 Mariane Cequina: I’m 20. Yeah.
86 00:12:38.320 ⇒ 00:12:43.470 Uttam Kumaran: Do you set a hard cap, or are you just like sort of doing whatever it for the
87 00:12:44.050 ⇒ 00:12:47.490 Uttam Kumaran: you know time that you have.
88 00:12:48.700 ⇒ 00:12:52.250 Mariane Cequina: It’s actually depend on the the work that I need to do.
89 00:12:52.500 ⇒ 00:12:53.500 Uttam Kumaran: Okay. Okay. Good.
90 00:12:53.500 ⇒ 00:12:54.240 Mariane Cequina: There you go!
91 00:12:54.420 ⇒ 00:12:59.159 Uttam Kumaran: Okay, cool. So yeah, I think one thing is, let me I’m gonna speak to.
92 00:12:59.360 ⇒ 00:13:18.259 Uttam Kumaran: I’m gonna speak to Robert a bit and chat about potentially moving to fixed salary. So that’s 1 thing on my side that I can go talk about. Second, yeah, I’m I’m expecting, I think really, you and Nico will transform. Not only I think I mean, you guys are doing a lot of stuff on the operation side, but also.
93 00:13:18.680 ⇒ 00:13:21.039 Uttam Kumaran: I’ll need some help. We’re doing some stuff in legal.
94 00:13:21.210 ⇒ 00:13:36.390 Uttam Kumaran: I’ll need some help on finance. So really, I’m looking to you guys to help basically streamline every single part of the organization. Right? Every part of the organization needs process planning. And like your guys, level of organization.
95 00:13:36.869 ⇒ 00:13:52.649 Uttam Kumaran: I think I think you did. And then, of course, like all the work you did on notion like, changed our entire company like there’s no way we would have been able to be this organized without you. So it’s like a extremely like, it’s extremely, extremely helpful. And it like
96 00:13:52.920 ⇒ 00:14:16.620 Uttam Kumaran: I, I was actually incredibly happy that you know, we we actually found you. And and you know, we’re able to have you on the team. So I I really really appreciate it. And yeah, I think if there’s the other things I’ll have, I’ll ask you to think about, and maybe we can have another conversation soon is, think about like your role and also what you like about your current, the current workload.
97 00:14:16.936 ⇒ 00:14:30.000 Uttam Kumaran: What things you maybe don’t like, and then also think about like, where do you want to go in the future? One of the things that I’m asking everybody you know in these meetings is, you know, to think about like where you want to go in your career
98 00:14:30.060 ⇒ 00:14:38.770 Uttam Kumaran: right like, I want people to be part of this company for a few years, for as long as they can. But you know, for a long time. And so.
99 00:14:38.830 ⇒ 00:14:50.519 Uttam Kumaran: you know, everybody is gonna have to change. As the company grows, everybody’s gonna have to think about what they want to do in the future. And so yeah, spend some time. And just think a little bit about
100 00:14:50.580 ⇒ 00:15:11.000 Uttam Kumaran: okay. I’ve been doing this. Now, at my previous job. I’m doing this now at Brainforge, and like, think a little bit about your career, and where you want to go like, do you want to lead more people? Do you want to tackle harder problems? Do you want to move to a different part of the company? So anything’s on the table, and I’m happy to have a discussion. So that’s what I would tell you. And then.
101 00:15:11.060 ⇒ 00:15:20.901 Uttam Kumaran: on my side, of course, I’m gonna figure out how to get people more money and more time. That we’re working hard on that
102 00:15:21.390 ⇒ 00:15:29.799 Uttam Kumaran: and that takes some time, you know. But I promise you like it. As long as the company keeps growing everybody will definitely get paid more, and
103 00:15:29.940 ⇒ 00:15:32.260 Uttam Kumaran: things will get more stable. So.
104 00:15:33.820 ⇒ 00:15:34.470 Mariane Cequina: Yeah.
105 00:15:36.210 ⇒ 00:15:44.629 Mariane Cequina: thank you for that. I actually actually was looking forward because I really love working with, you know system and having to like
106 00:15:44.730 ⇒ 00:15:56.340 Mariane Cequina: like organize things. So I’m actually leaning forward in the future where I can specialize on that. So I think that’s 1 like like anything that related to operations, because I love anything that’s actually related to operations.
107 00:15:57.920 ⇒ 00:16:03.470 Uttam Kumaran: Okay, amazing. Yeah, I do have some projects in mind regarding to create playbooks
108 00:16:03.580 ⇒ 00:16:08.930 Uttam Kumaran: and creating like diagrams and things for our clients and stuff like that
109 00:16:09.604 ⇒ 00:16:35.500 Uttam Kumaran: and also related to operations like creating a flow diagram of what happens when a new client joins what happens when a new employee joins and all the different pieces, and like just making sure there’s their documentation there. Because this is something that we’re moving to a new accounting firm. And they’re gonna have to. They’re gonna have some input on what happens. We may have to change some stuff on the legal side. So every time we make a change.
110 00:16:35.560 ⇒ 00:16:40.199 Uttam Kumaran: We also need like change management. Right? So like what process is changing and things like that?
111 00:16:41.090 ⇒ 00:16:41.590 Mariane Cequina: Honey.
112 00:16:41.750 ⇒ 00:16:57.177 Uttam Kumaran: I also think like I don’t know. Maybe I’ll ask. But I wonder if there’s any good books on operations and things like that that I can sort of get for you and the team that can help you maybe think about these structured frameworks.
113 00:16:58.440 ⇒ 00:17:10.829 Uttam Kumaran: maybe I could ask around if there’s anything you see, and that you would you’d like to purchase. Let me know I’m happy to buy it, but I think it’d be great to give you guys sort of like some sort of reading or or something around
114 00:17:11.150 ⇒ 00:17:16.619 Uttam Kumaran: how to you know, do operations at scale and think think about systems?
115 00:17:16.780 ⇒ 00:17:20.789 Uttam Kumaran: So let me know, and I can spend a week thinking of asking around and
116 00:17:20.900 ⇒ 00:17:32.069 Uttam Kumaran: seeing if I could find anything, because I know you and Nico both are like very like love to learn and want to apply new systems. So I would love to try to get you guys something there.
117 00:17:33.890 ⇒ 00:17:38.739 Mariane Cequina: Okay, thank you for that. I ask Nico as well about that. If you have any idea.
118 00:17:42.700 ⇒ 00:17:47.530 Uttam Kumaran: Okay, cool. Alright. I think that’s all I had. Anything else I can answer.
119 00:17:49.090 ⇒ 00:17:58.830 Mariane Cequina: I think everything’s clear. For the last one I think you mentioned about the roadmap like spend more time in leading, so I just need a little bit more clarifications about it, because you also send a message about it.
120 00:17:59.560 ⇒ 00:18:01.874 Uttam Kumaran: Yes. So the roadmap is basically
121 00:18:02.790 ⇒ 00:18:07.250 Uttam Kumaran: is basically all the basically the to do list right, which.
122 00:18:07.250 ⇒ 00:18:08.010 Mariane Cequina: Okay.
123 00:18:08.010 ⇒ 00:18:12.760 Uttam Kumaran: What’s coming up next. But also I want to start to plan like 3 months ahead.
124 00:18:13.583 ⇒ 00:18:17.269 Uttam Kumaran: Right? And so that’s the thing is like right now, we’re paying okay.
125 00:18:17.580 ⇒ 00:18:25.319 Uttam Kumaran: weekly, what’s happening. But I want to see, okay, in the next 3 months, what’s coming down? What? What were the big things we want to work on as an operations team.
126 00:18:25.680 ⇒ 00:18:26.370 Mariane Cequina: Okay.
127 00:18:27.170 ⇒ 00:18:28.100 Mariane Cequina: Oh, hi, good.
128 00:18:28.220 ⇒ 00:18:28.890 Uttam Kumaran: You.
129 00:18:38.750 ⇒ 00:18:40.429 Mariane Cequina: Sorry. I think I lost you.
130 00:18:42.710 ⇒ 00:18:43.610 Uttam Kumaran: Can you hear me now?
131 00:18:43.820 ⇒ 00:18:44.760 Mariane Cequina: Yeah, yeah.
132 00:18:45.250 ⇒ 00:18:52.699 Uttam Kumaran: Yeah, I said, the the big things that meaning like we, we, I want us to try to start thinking like, 3 months ahead. Basically.
133 00:18:52.700 ⇒ 00:18:53.310 Mariane Cequina: Okay.
134 00:18:53.717 ⇒ 00:18:54.940 Uttam Kumaran: And start planning
135 00:18:55.130 ⇒ 00:19:03.899 Uttam Kumaran: like, what are the big things coming up in the next 2 months that are not just like one day or 2 day projects, but larger weekly projects, you know.
136 00:19:04.722 ⇒ 00:19:05.839 Mariane Cequina: Okay, got it.
137 00:19:09.180 ⇒ 00:19:20.739 Uttam Kumaran: like, you know, there’s this. And there’s several items. So I think that’s the thing is like, I think notion is working okay for that. But I want to have a larger conversation, and then sort of like ability to
138 00:19:21.010 ⇒ 00:19:26.649 Uttam Kumaran: to to sort of move these large items that’s on my mind forward and give you guys more responsibility.
139 00:19:26.770 ⇒ 00:19:29.100 Uttam Kumaran: which would be really, really great.
140 00:19:29.550 ⇒ 00:19:29.889 Mariane Cequina: Okay.
141 00:19:33.080 ⇒ 00:19:34.513 Uttam Kumaran: Okay, cool.
142 00:19:35.900 ⇒ 00:19:38.760 Uttam Kumaran: Anything else I can help with.
143 00:19:40.368 ⇒ 00:19:46.590 Mariane Cequina: I think. Everything’s clear for me. I also take note. Everything that you’ve said.
144 00:19:46.590 ⇒ 00:19:47.310 Uttam Kumaran: Okay.
145 00:19:49.210 ⇒ 00:20:12.949 Uttam Kumaran: cool. Okay. I think that’s all. I had. Appreciate the time. And then, yeah, let me know if I can help with anything. Yeah. The only thing is, yes, Steven. We can start I guess. Just ping me in slack when you need his his rate. Cause he’ll be starting part time. So I can give you that, and then I will. I think that’s
146 00:20:13.650 ⇒ 00:20:18.878 Uttam Kumaran: we just had a lot of people join. But I think that’s it for at least another week or so.
147 00:20:20.080 ⇒ 00:20:36.349 Uttam Kumaran: so yeah, I just wanna make sure everyone’s feel supported. And then, yeah, I also want to work on like I think some of the employees may need help on how to do clockify where things are notion. So I told Nico also to work on like a 1st day presentation. So.
148 00:20:36.350 ⇒ 00:20:36.930 Mariane Cequina: Okay.
149 00:20:36.930 ⇒ 00:20:42.990 Uttam Kumaran: We can. You guys can walk with with every new employee you guys can meet with them and sort of share where everything is
150 00:20:43.220 ⇒ 00:20:47.219 Uttam Kumaran: like how to use clockify, how to use slack how to set up your.
151 00:20:47.220 ⇒ 00:20:47.950 Mariane Cequina: Wording.
152 00:20:47.950 ⇒ 00:21:00.283 Uttam Kumaran: Exactly how to set up your Google Calendar. How to make sure your zoom is logged in and set up like if they need any other how to make sure their github is good. They’re in gusto.
153 00:21:00.600 ⇒ 00:21:01.210 Mariane Cequina: There you go!
154 00:21:01.510 ⇒ 00:21:04.349 Uttam Kumaran: Right, and but it would be great for you guys to meet with them.
155 00:21:04.915 ⇒ 00:21:16.919 Uttam Kumaran: I want to meet with everyone on their 1st day. But I think process wise. You guys have the best idea about making sure everybody’s in everything. So it’d be really great for every new employee that you guys spend 30 min?
156 00:21:18.780 ⇒ 00:21:20.659 Uttam Kumaran: You know, meeting with them and
157 00:21:22.190 ⇒ 00:21:26.639 Uttam Kumaran: sort of walking them through and making sure they’re in everything that would be really, really helpful.
158 00:21:27.910 ⇒ 00:21:29.059 Mariane Cequina: I agree with that.
159 00:21:30.710 ⇒ 00:21:32.140 Uttam Kumaran: Okay. Awesome.
160 00:21:36.070 ⇒ 00:21:37.663 Uttam Kumaran: Okay. Great.
161 00:21:38.730 ⇒ 00:21:40.210 Uttam Kumaran: Anything else.
162 00:21:41.605 ⇒ 00:21:45.274 Mariane Cequina: I have nothing on my mind, but I would like to say that if you have any
163 00:21:46.300 ⇒ 00:21:52.170 Mariane Cequina: just in case like you, you want me to improve on, just let me know. I don’t take things on personally, so you can just like send me a message.
164 00:21:52.170 ⇒ 00:21:53.490 Uttam Kumaran: 100%.
165 00:21:53.490 ⇒ 00:21:54.040 Uttam Kumaran: Yeah.
166 00:21:54.040 ⇒ 00:21:56.598 Mariane Cequina: Know me. I’ll give feedback.
167 00:21:57.810 ⇒ 00:22:13.739 Uttam Kumaran: I’ll do my best and give as much feedback. You’re doing a really great job. I think this is not an easy company and not an easy, you know, to throw a lot of stuff at the operations team. But things are getting better and things are getting more process. The only thing I can say is
168 00:22:14.110 ⇒ 00:22:20.160 Uttam Kumaran: lean into creating systems. Right? So everything we do. It’s not a 1 off.
169 00:22:20.270 ⇒ 00:22:27.879 Uttam Kumaran: right? Everything we do. We’re gonna do multiple times think about things as systems have have areas for documentation.
170 00:22:27.930 ⇒ 00:22:51.409 Uttam Kumaran: and I’ll send you sort of one piece about how to write really great documentation as well, because everything you do you want to try to? I know you’re doing a good job at documenting, but sometimes it’s hard to understand. Like, what should I write down things like that, but also you can rely on loom. So record looms for as much as you want. As long as it’s there somewhere, it’ll make the second time you do things
171 00:22:51.650 ⇒ 00:23:00.889 Uttam Kumaran: much easier like. For example, if Nico comes on and needs to learn about how you’re doing certain things with documents so right, he has to go figure that out. And so
172 00:23:01.373 ⇒ 00:23:06.189 Uttam Kumaran: yeah, anything you can document and sort of help there, I think, would go a long way.
173 00:23:06.640 ⇒ 00:23:08.190 Mariane Cequina: Okay. Noted.
174 00:23:09.430 ⇒ 00:23:10.350 Uttam Kumaran: Okay. Great.
175 00:23:10.980 ⇒ 00:23:16.640 Uttam Kumaran: Okay? Awesome. Well, yeah, I’m looking forward to the team meeting later. And then, yeah, let let me know if I can help with anything.
176 00:23:17.180 ⇒ 00:23:19.050 Mariane Cequina: Okay, noted. Thank you. Thank you.
177 00:23:19.050 ⇒ 00:23:20.789 Uttam Kumaran: Okay. Thank you talk soon.
178 00:23:21.590 ⇒ 00:23:22.380 Mariane Cequina: Bye-bye.