Meeting Title: Weekly Design Meeting Date: 2025-01-24 Meeting participants: Anne, Uttam Kumaran, Halim, Ryan Brosas, Connor Fenn
WEBVTT
1 00:00:26.650 ⇒ 00:00:27.680 Connor Fenn: Hey! Ann!
2 00:00:31.150 ⇒ 00:00:32.900 Connor Fenn: Hi! Good morning!
3 00:00:33.650 ⇒ 00:00:34.300 Connor Fenn: Morning!
4 00:00:48.280 ⇒ 00:00:49.229 Uttam Kumaran: Hi! Everyone.
5 00:00:51.580 ⇒ 00:00:52.180 Connor Fenn: Hey!
6 00:00:52.590 ⇒ 00:00:53.440 Anne: Hello! Good morning!
7 00:00:53.440 ⇒ 00:00:54.190 Uttam Kumaran: They?
8 00:00:55.450 ⇒ 00:00:56.560 Uttam Kumaran: Good morning
9 00:01:00.500 ⇒ 00:01:02.825 Uttam Kumaran: cool. Should we get started?
10 00:01:04.390 ⇒ 00:01:07.459 Uttam Kumaran: either Ann or her name either one, you guys can kick it off.
11 00:01:12.928 ⇒ 00:01:14.880 Anne: Halim. Do you want to go first? st
12 00:01:16.482 ⇒ 00:01:24.780 Halim: Yeah, it’s okay. Sorry I I wasn’t hearing anything. My headphone wasn’t working so. Oh, what’s
13 00:01:25.460 ⇒ 00:01:26.280 Halim: oh, whoop!
14 00:01:26.410 ⇒ 00:01:29.049 Halim: What is it you’re talking about?
15 00:01:29.210 ⇒ 00:01:31.531 Uttam Kumaran: I guess. Just like, Do you wanna go through
16 00:01:31.790 ⇒ 00:01:33.040 Halim: Oh, okay.
17 00:01:33.040 ⇒ 00:01:34.979 Uttam Kumaran: Updates or yeah.
18 00:01:36.786 ⇒ 00:01:44.830 Halim: Yeah, I think last week or this week I just work it on adding these new Logos to
19 00:01:45.390 ⇒ 00:01:56.170 Halim: the home page and the carriers link in the footer think I’m waiting for the design for
20 00:01:56.340 ⇒ 00:01:58.540 Halim: the tools or.
21 00:01:59.010 ⇒ 00:01:59.510 Uttam Kumaran: Yes.
22 00:01:59.510 ⇒ 00:02:01.210 Halim: Tools or the resources.
23 00:02:01.210 ⇒ 00:02:02.670 Uttam Kumaran: The demo.
24 00:02:05.180 ⇒ 00:02:07.109 Halim: Hmm, yeah. The demo. Yeah.
25 00:02:07.110 ⇒ 00:02:07.700 Uttam Kumaran: Yeah.
26 00:02:10.310 ⇒ 00:02:20.270 Halim: And there is this search thing that I’m going to look into it tomorrow.
27 00:02:20.950 ⇒ 00:02:35.409 Halim: most probably. And yeah, we want. What we need copy for is the resources because it’s already developed. But we we didn’t publish it because we we need copy.
28 00:02:36.330 ⇒ 00:02:43.170 Uttam Kumaran: Okay, okay, I know we’re probably still waiting on Ryan for that copy. So that’s fine.
29 00:02:45.760 ⇒ 00:02:46.729 Uttam Kumaran: I’m glad you just have.
30 00:02:46.730 ⇒ 00:02:47.310 Halim: That’s why.
31 00:02:47.310 ⇒ 00:02:48.260 Uttam Kumaran: Options, done.
32 00:02:49.910 ⇒ 00:02:53.229 Halim: Yeah, I just have this search spike.
33 00:02:54.000 ⇒ 00:02:56.029 Halim: To do other than.
34 00:02:56.030 ⇒ 00:02:56.420 Uttam Kumaran: Yeah.
35 00:02:56.420 ⇒ 00:02:57.890 Halim: Just, I think, for design.
36 00:02:57.890 ⇒ 00:03:00.789 Uttam Kumaran: I. Also I also messaged
37 00:03:02.370 ⇒ 00:03:05.679 Uttam Kumaran: Miguel, because Miguel has done some front end work.
38 00:03:05.840 ⇒ 00:03:13.222 Uttam Kumaran: I think the integration with type sense isn’t gonna be like very straightforward. So if you need his support,
39 00:03:15.080 ⇒ 00:03:17.859 Uttam Kumaran: I said, maybe you guys can work together on that.
40 00:03:19.360 ⇒ 00:03:21.420 Halim: Yeah, sure, I I can.
41 00:03:21.420 ⇒ 00:03:24.570 Uttam Kumaran: I just heard. Algoia is expensive, so.
42 00:03:29.090 ⇒ 00:03:29.509 Uttam Kumaran: I have to.
43 00:03:29.510 ⇒ 00:03:31.510 Halim: Yeah, maybe it’s expensive.
44 00:03:32.930 ⇒ 00:03:39.400 Uttam Kumaran: Yeah? I asked my friend. And he was like, he’s like, it’s it’s cheap early on. And then it’s like, really expensive. So he’s like, try
45 00:03:39.620 ⇒ 00:03:41.649 Uttam Kumaran: try to use like an open source tool.
46 00:03:43.140 ⇒ 00:03:48.460 Halim: Hmm, yeah, it’s.
47 00:03:48.460 ⇒ 00:03:51.319 Uttam Kumaran: And then the logo, as well.
48 00:03:51.320 ⇒ 00:03:56.179 Halim: 3 up to 1010 K. Search requests and then.
49 00:03:56.180 ⇒ 00:03:56.670 Uttam Kumaran: Oh, really.
50 00:03:56.670 ⇒ 00:03:59.509 Halim: I don’t think yeah. I don’t think we will exceed this.
51 00:04:04.120 ⇒ 00:04:06.410 Halim: but anyway, I I can. I can.
52 00:04:06.410 ⇒ 00:04:07.340 Uttam Kumaran: Try both like.
53 00:04:07.340 ⇒ 00:04:08.510 Halim: That’s yeah.
54 00:04:08.510 ⇒ 00:04:13.310 Uttam Kumaran: Yeah, try both. If the other one’s a hassle, then whatever I mean. But wow.
55 00:04:14.020 ⇒ 00:04:16.634 Uttam Kumaran: okay. And the Logos look great.
56 00:04:19.050 ⇒ 00:04:22.649 Uttam Kumaran: yeah, I’m really happy with how that looks on the site.
57 00:04:22.650 ⇒ 00:04:30.119 Halim: Yeah. And it’s it’s true that you you said we. We can then utilize them easily in any place on the.
58 00:04:30.120 ⇒ 00:04:38.579 Uttam Kumaran: Yeah, yeah, it’s great. I really like how it, how it turned out. So that’s perfect.
59 00:04:44.380 ⇒ 00:04:51.381 Uttam Kumaran: cool. I think that’s probably it until I think we’re probably today we’re gonna review the designs or some design for the
60 00:04:52.080 ⇒ 00:04:54.405 Uttam Kumaran: for the demo, and then
61 00:04:55.490 ⇒ 00:04:56.180 Halim: Hmm.
62 00:04:57.915 ⇒ 00:05:02.544 Uttam Kumaran: Yeah, I think that’s I think otherwise. We’re probably just waiting on
63 00:05:03.070 ⇒ 00:05:07.049 Uttam Kumaran: copy and final designs for you. Heleem. So yeah, I think. Search.
64 00:05:07.220 ⇒ 00:05:12.349 Uttam Kumaran: If we can get search done now, it’s probably it’s just like a small thing that we don’t have to think about for a while. So.
65 00:05:14.540 ⇒ 00:05:15.860 Halim: Yeah, yeah.
66 00:05:17.060 ⇒ 00:05:20.867 Uttam Kumaran: Okay, cool and do we wanna go through
67 00:05:22.060 ⇒ 00:05:23.290 Uttam Kumaran: Your items.
68 00:05:24.650 ⇒ 00:05:34.770 Anne: Hi yup so I just finished the screen. So I today for the AI Demo showcase.
69 00:05:38.060 ⇒ 00:05:40.139 Uttam Kumaran: Okay. Yeah, I’m gonna pull, pull that up.
70 00:05:40.460 ⇒ 00:05:42.150 Uttam Kumaran: Oh, yeah, it’s here. It’s here. Okay.
71 00:05:43.590 ⇒ 00:05:44.320 Anne: Here.
72 00:05:44.320 ⇒ 00:05:45.040 Uttam Kumaran: Oh, great. Okay.
73 00:05:45.040 ⇒ 00:05:53.240 Anne: So I made 2 versions here, so from Heroku I
74 00:05:57.130 ⇒ 00:06:03.390 Anne: as much as possible. I don’t want to like there’s a lot of pages.
75 00:06:03.570 ⇒ 00:06:08.719 Anne: But let me know if you wanted to have single pages for each one of these.
76 00:06:09.290 ⇒ 00:06:15.320 Anne: So for the initial mock ups, I use this, though I’m not sure if this is possible.
77 00:06:16.520 ⇒ 00:06:23.129 Anne: If we can have this cause for this one this week, Tip is for how to use.
78 00:06:25.170 ⇒ 00:06:26.239 Anne: So I’m trying to.
79 00:06:26.240 ⇒ 00:06:28.500 Uttam Kumaran: I think. Yeah, I think. Keep going, and then
80 00:06:28.710 ⇒ 00:06:30.729 Uttam Kumaran: don’t worry about what’s possible. We’ll find a way.
81 00:06:31.130 ⇒ 00:06:38.550 Uttam Kumaran: We’ll find a middle. We’ll find a middle ground. But I I kind of like how it’s looking. So far. So yeah, continue with your with your presentation, and then we can discuss.
82 00:06:39.470 ⇒ 00:06:48.380 Halim: Sorry. Just just some context here. This is going to replace the at the demo right
83 00:06:48.880 ⇒ 00:06:49.530 Halim: like this.
84 00:06:49.950 ⇒ 00:06:50.520 Halim: The one.
85 00:06:50.520 ⇒ 00:06:51.880 Halim: Well, have you seen?
86 00:06:51.880 ⇒ 00:06:52.470 Halim: Oh, cool.
87 00:06:52.940 ⇒ 00:06:55.880 Uttam Kumaran: Yeah, so, yeah, yeah, exactly. Yeah, correct.
88 00:06:55.880 ⇒ 00:06:56.610 Halim: Oh!
89 00:06:56.610 ⇒ 00:06:59.029 Uttam Kumaran: So ideally like I wanted.
90 00:06:59.590 ⇒ 00:07:04.468 Uttam Kumaran: Yeah, I’ll talk. I’ll talk after about like, sort of, I think how technically we can try to make this happen? But
91 00:07:04.840 ⇒ 00:07:05.980 Uttam Kumaran: yeah, continue.
92 00:07:07.859 ⇒ 00:07:11.879 Anne: So yeah, for this one. It’s just like a tab. But in
93 00:07:12.850 ⇒ 00:07:20.380 Anne: in the left panel. And then, when you click, for example, this knowledge creation agent will go here.
94 00:07:20.780 ⇒ 00:07:25.380 Anne: So basically, it’s just a tab that will switch off from this one.
95 00:07:25.880 ⇒ 00:07:26.840 Anne: Because
96 00:07:27.940 ⇒ 00:07:38.069 Anne: for the 1st 3 Csr knowledge creation agent, lead research agent are all Chatbot. And then for the record analysis, such as
97 00:07:38.860 ⇒ 00:07:45.081 Anne: like a table like content. So I’ll just
98 00:07:46.710 ⇒ 00:07:52.099 Anne: for mock up purposes. I will just screenshot the one in, you know, cool
99 00:07:53.920 ⇒ 00:08:00.789 Anne: and then key features. Here. I’m not sure if these are the ones that you’re in
100 00:08:01.000 ⇒ 00:08:07.120 Anne: heroku, but if we need to add more, we can add, but for this one
101 00:08:07.713 ⇒ 00:08:13.279 Anne: I’ve added just circles, for now I don’t have icons yet.
102 00:08:13.540 ⇒ 00:08:17.099 Anne: So I’m having a hard time. Looking for one, or
103 00:08:18.370 ⇒ 00:08:23.690 Anne: which one is like better. And then for the C day.
104 00:08:24.560 ⇒ 00:08:28.640 Anne: this one just a simple live here.
105 00:08:29.370 ⇒ 00:08:36.461 Anne: And for the second version it’s just the same. It’s just as the tab is.
106 00:08:38.080 ⇒ 00:08:41.789 Anne: are in the box like so.
107 00:08:42.299 ⇒ 00:08:49.390 Anne: But the description is here, inside the, at the top of the chat. What?
108 00:08:49.930 ⇒ 00:08:53.620 Anne: And then? Logo here, or icons.
109 00:08:54.870 ⇒ 00:09:05.009 Anne: Then same here icons, too, or maybe a an image.
110 00:09:05.470 ⇒ 00:09:08.760 Anne: And then a Cpa here, yeah, basically, it’s just.
111 00:09:09.010 ⇒ 00:09:12.320 Anne: I’m thinking to just have this as tabs.
112 00:09:12.950 ⇒ 00:09:13.560 Uttam Kumaran: Okay.
113 00:09:14.990 ⇒ 00:09:16.760 Anne: Yeah. That’s all from.
114 00:09:19.280 ⇒ 00:09:28.449 Uttam Kumaran: Connor. I think you’re probably the one interacting the most with the Demos these days. And do you want to keep keep sharing? So maybe we can just talk through a little bit.
115 00:09:28.450 ⇒ 00:09:30.094 Uttam Kumaran: Oh, what’s your
116 00:09:30.510 ⇒ 00:09:31.260 Anne: Sorry.
117 00:09:31.470 ⇒ 00:09:34.029 Uttam Kumaran: What’s your reaction? Because part of it is like, I’m
118 00:09:34.310 ⇒ 00:09:37.700 Uttam Kumaran: I’m interested in people going to the site directly, but I do think that
119 00:09:39.630 ⇒ 00:09:43.490 Uttam Kumaran: a lot of this. I want to engage really well with the sales process. So
120 00:09:43.590 ⇒ 00:09:46.539 Uttam Kumaran: maybe, what’s your what’s your thoughts just on saving this.
121 00:09:49.340 ⇒ 00:09:53.439 Connor Fenn: I really like the I think the left side
122 00:09:53.890 ⇒ 00:10:01.410 Connor Fenn: more. It just doesn’t seem as like clustered together. I think
123 00:10:03.120 ⇒ 00:10:08.069 Connor Fenn: I don’t. That was like. Is that what you’re asking? Just like visually, which ones I think like.
124 00:10:08.070 ⇒ 00:10:09.120 Uttam Kumaran: Yeah. Anything. Anything.
125 00:10:09.970 ⇒ 00:10:16.570 Connor Fenn: Yeah, I don’t know. I was noticing that the boxes on the left side of the one on the right kind of just
126 00:10:17.480 ⇒ 00:10:21.960 Connor Fenn: I don’t know. It made me feel like there’s a lot going on. We’re like looking at it quick.
127 00:10:22.450 ⇒ 00:10:25.240 Connor Fenn: and it overwhelm me a little, but.
128 00:10:26.090 ⇒ 00:10:30.150 Connor Fenn: I do think the one on the left is really clean, and it’s organized nicely.
129 00:10:30.612 ⇒ 00:10:38.840 Connor Fenn: I I don’t have very many other comments than that right now. To be honest with you. I think these are awesome regardless, but.
130 00:10:39.580 ⇒ 00:10:48.269 Uttam Kumaran: Do you think that the like the content? And can you? Can you zoom in on the left side a little bit, do you think for customers like this.
131 00:10:48.410 ⇒ 00:10:51.749 Uttam Kumaran: you know, this is enough to understand, like what’s going on here.
132 00:10:58.170 ⇒ 00:10:59.210 Uttam Kumaran: Like, if if
133 00:10:59.370 ⇒ 00:11:09.090 Uttam Kumaran: like, let me, let’s play out a scenario. If you were, if a customer is like, Hey, what do you guys do. And you’re like, Go check out our some of our agents and you sent them this.
134 00:11:09.430 ⇒ 00:11:11.540 Uttam Kumaran: Do you feel like this? Page.
135 00:11:11.850 ⇒ 00:11:15.949 Uttam Kumaran: you know, has enough commentary, and like it’s clear.
136 00:11:17.020 ⇒ 00:11:29.489 Connor Fenn: See, the problem is is like for me, like I feel like personally, yes, but someone not so tech savvy? Maybe not so much.
137 00:11:30.240 ⇒ 00:11:34.729 Uttam Kumaran: So I guess that’s what I want to talk through is like from your experience and putting.
138 00:11:35.090 ⇒ 00:11:40.409 Uttam Kumaran: I mean, I would say, out of everybody on this call. You’re the one that’s put this in front of the most people.
139 00:11:41.730 ⇒ 00:11:47.540 Uttam Kumaran: I guess I want this. I want this page to be able to stand almost on its own.
140 00:11:48.210 ⇒ 00:11:54.390 Connor Fenn: No, I’m trying to think of like, it would be interesting, actually.
141 00:11:54.810 ⇒ 00:11:59.390 Connor Fenn: now that I’m thinking about it. So this dashboard itself.
142 00:12:00.290 ⇒ 00:12:02.559 Connor Fenn: What if we had like
143 00:12:03.920 ⇒ 00:12:14.710 Connor Fenn: like one of those little chat bot things that pops up and like kind of directs you as you open up different ones where it was like.
144 00:12:15.530 ⇒ 00:12:26.250 Connor Fenn: like I love how this is laid out like this, and it has all of the the explanation and things like that. But maybe, like a little chat Bot came up and was like, Hey.
145 00:12:26.390 ⇒ 00:12:31.400 Connor Fenn: like you know, try asking this question
146 00:12:31.892 ⇒ 00:12:38.409 Connor Fenn: to get like an understanding and kind of like more of like a step by step. Guide, as you.
147 00:12:39.100 ⇒ 00:12:43.260 Connor Fenn: you know, follow your way through the different dashboards.
148 00:12:44.100 ⇒ 00:12:45.160 Uttam Kumaran: Yeah.
149 00:12:45.560 ⇒ 00:12:51.930 Connor Fenn: That, or just like some kind of like quick example questions somewhere.
150 00:12:52.210 ⇒ 00:12:52.790 Uttam Kumaran: Okay.
151 00:12:52.790 ⇒ 00:12:56.300 Connor Fenn: That like, I see the simple ask about things, but like
152 00:12:56.810 ⇒ 00:13:00.360 Connor Fenn: even like easier, like almost like clickable.
153 00:13:00.360 ⇒ 00:13:01.710 Connor Fenn: Yes, things.
154 00:13:01.950 ⇒ 00:13:04.060 Uttam Kumaran: Yes, yeah, like we, we basically
155 00:13:04.360 ⇒ 00:13:09.480 Uttam Kumaran: the the we, we probably think about a couple of examples that we better than any example they come up with.
156 00:13:09.690 ⇒ 00:13:12.550 Uttam Kumaran: And they’re like, okay, let’s see what happens. Okay.
157 00:13:12.550 ⇒ 00:13:16.819 Connor Fenn: Yeah, cause I think that’s the thing, too, is for someone not
158 00:13:17.400 ⇒ 00:13:24.299 Connor Fenn: necessarily knowing too much about AI, and just like coming into this in general.
159 00:13:24.590 ⇒ 00:13:32.470 Connor Fenn: like people hardly know how to use Chat Gdp, and and really ask thought provoking questions off of that.
160 00:13:32.590 ⇒ 00:13:38.579 Connor Fenn: So something like this, they’re definitely not gonna just like fully understand what to ask.
161 00:13:38.770 ⇒ 00:13:43.379 Uttam Kumaran: Okay, go ahead. Heleem.
162 00:13:44.430 ⇒ 00:13:57.139 Halim: Yeah, I’ll just, I just suggest, why, why don’t we do actual user testing with this? I mean you, you can show this to some people and ask them,
163 00:13:59.305 ⇒ 00:14:04.750 Halim: What? What do they understand and know, and how they think.
164 00:14:04.750 ⇒ 00:14:05.190 Uttam Kumaran: Yeah.
165 00:14:05.190 ⇒ 00:14:07.829 Halim: This this box is.
166 00:14:10.210 ⇒ 00:14:13.779 Uttam Kumaran: Yeah, I wonder if there’s something we can do in the team meeting today, even
167 00:14:15.650 ⇒ 00:14:18.839 Uttam Kumaran: just to show everyone and ask for some feedback.
168 00:14:20.520 ⇒ 00:14:20.979 Connor Fenn: Yeah, I think.
169 00:14:20.980 ⇒ 00:14:22.770 Uttam Kumaran: It’s a really, it’s a really good point.
170 00:14:24.160 ⇒ 00:14:25.009 Uttam Kumaran: Maybe we could.
171 00:14:26.480 ⇒ 00:14:35.400 Halim: Because I think most of us are familiar with. Yeah, the these interfaces chat, gpt, and so on. So for us, it’s obvious
172 00:14:35.770 ⇒ 00:14:38.979 Halim: for other people. I’m not sure.
173 00:14:40.400 ⇒ 00:14:46.749 Uttam Kumaran: No, your. Your point is really great. I mean to give you guys a sense like, when I was when I used to run like user
174 00:14:46.980 ⇒ 00:14:54.640 Uttam Kumaran: experience, sort of like workshops and stuff like that. We would basically have someone walk up to a laptop.
175 00:14:55.020 ⇒ 00:14:56.609 Uttam Kumaran: This would be on there.
176 00:14:56.800 ⇒ 00:15:01.939 Uttam Kumaran: We would say, today, we’re gonna have you walk through one of our latest products
177 00:15:02.090 ⇒ 00:15:05.950 Uttam Kumaran: throughout the process. I’m gonna I’m gonna ask you a couple of questions.
178 00:15:06.580 ⇒ 00:15:10.990 Uttam Kumaran: I just want you to tell me as you walk through. I want you to explain what you’re seeing.
179 00:15:11.200 ⇒ 00:15:13.639 Uttam Kumaran: And we basically would record their screen.
180 00:15:13.860 ⇒ 00:15:18.359 Uttam Kumaran: And they kind of ask questions. You sort of dodge. And you’re like.
181 00:15:18.650 ⇒ 00:15:31.449 Uttam Kumaran: okay, repeat what you’re feeling like, do you? Do you feel like you understand? Can you explain what’s what this application does. So maybe we should walk through that. And I think even with some people on our team, we could get enough information.
182 00:15:34.750 ⇒ 00:15:38.330 Uttam Kumaran: I know we don’t. This isn’t like exactly like a proto.
183 00:15:38.780 ⇒ 00:15:41.450 Uttam Kumaran: This isn’t exactly like a prototype
184 00:15:44.410 ⇒ 00:15:47.300 Uttam Kumaran: but maybe at least we can put the
185 00:15:47.480 ⇒ 00:15:51.560 Uttam Kumaran: the screen in front of them, and just say, like looking at this.
186 00:15:52.470 ⇒ 00:15:54.559 Uttam Kumaran: tell me what you think is going on here.
187 00:15:55.780 ⇒ 00:15:56.339 Halim: Yeah, it’s.
188 00:15:56.340 ⇒ 00:15:56.890 Uttam Kumaran: Ultimate.
189 00:15:56.890 ⇒ 00:16:04.319 Halim: Because it’s it. It isn’t something that people will use. But you you need to make sure they understand.
190 00:16:06.310 ⇒ 00:16:19.139 Connor Fenn: Oh, Tom, my! My imagination is going crazy right now. I would love to see like a full like AI agent, full live stream under the like
191 00:16:19.510 ⇒ 00:16:25.900 Connor Fenn: 5 little boxes on the left side, just like a little Youtube video explaining things the whole time.
192 00:16:26.200 ⇒ 00:16:26.899 Uttam Kumaran: I agree.
193 00:16:28.770 ⇒ 00:16:35.319 Uttam Kumaran: No, I agree. I mean, I I think, like making them more human. Like is actually a way. Better way.
194 00:16:35.320 ⇒ 00:16:35.870 Halim: Okay.
195 00:16:36.712 ⇒ 00:16:39.069 Uttam Kumaran: That’s why even the word agent
196 00:16:39.340 ⇒ 00:16:43.099 Uttam Kumaran: I’m kind of like moving away from like personally.
197 00:16:43.290 ⇒ 00:16:52.070 Uttam Kumaran: because I I talk to people with this every day, and I sort of test different things, and nobody knows what an like an agent is. In fact, agent sounds like CIA agent, or something like
198 00:16:52.640 ⇒ 00:16:55.539 Uttam Kumaran: I think it’s I don’t know why.
199 00:16:55.540 ⇒ 00:17:00.890 Uttam Kumaran: Yeah, I mean for us, but for us it doesn’t for us. Look, you know, I want to be accurate. But
200 00:17:01.090 ⇒ 00:17:05.069 Uttam Kumaran: if I was to go to, if I was to just go to the store and ask the cashier
201 00:17:05.349 ⇒ 00:17:10.259 Uttam Kumaran: like, what is an AI agent like they’re gonna be like what?
202 00:17:10.500 ⇒ 00:17:16.069 Uttam Kumaran: So I I think it would help for us to run through.
203 00:17:16.310 ⇒ 00:17:16.900 Uttam Kumaran: It would.
204 00:17:16.900 ⇒ 00:17:28.749 Connor Fenn: Interesting to have, like Brain Forge, have their own persona like mascot agent. Where, like, you know, we have.
205 00:17:29.410 ⇒ 00:17:33.769 Connor Fenn: We had like a siri, you know, but.
206 00:17:35.800 ⇒ 00:17:36.690 Uttam Kumaran: We’re thinking.
207 00:17:36.690 ⇒ 00:17:37.100 Halim: Except.
208 00:17:37.100 ⇒ 00:17:43.739 Uttam Kumaran: Sort of like what we’re thinking about broadly for the for the
209 00:17:44.150 ⇒ 00:17:47.839 Uttam Kumaran: like combining a lot of our agents. But yeah, it makes
210 00:17:48.430 ⇒ 00:17:50.170 Uttam Kumaran: it makes sense. Yeah, go ahead. Ali.
211 00:17:50.900 ⇒ 00:18:00.599 Halim: Yeah, I think not necessarily a mascot. But when I see people selling similar stuff, they put
212 00:18:01.690 ⇒ 00:18:19.659 Halim: you know, the nowadays there are these generated avatars and generated images of people just random people. So they use these. They generate some kind of a video they make it human. It’s not just
213 00:18:20.530 ⇒ 00:18:37.630 Halim: just about they they make you feel that it’s an actual person in a video looking at you and talking and moving, and so on. So we can just use be, because if we go if we go
214 00:18:37.970 ⇒ 00:18:42.849 Halim: with the mascot, we are limiting ourselves, and
215 00:18:43.320 ⇒ 00:18:51.309 Halim: in a small area, and we we might not be able to go outside it. But just
216 00:18:52.411 ⇒ 00:18:59.749 Halim: instead of having, for example, having knowledge, creation agent, lead research agent. We can give them names.
217 00:18:59.750 ⇒ 00:19:00.600 Uttam Kumaran: Names.
218 00:19:01.140 ⇒ 00:19:16.520 Halim: Yeah. And under each name you see a position something like customer service or customer experience agents something like this that they take like if they are actual people working in a company.
219 00:19:17.440 ⇒ 00:19:18.330 Uttam Kumaran: Hmm.
220 00:19:22.040 ⇒ 00:19:27.090 Halim: And show some AI generated faces, or maybe videos.
221 00:19:27.800 ⇒ 00:19:28.950 Uttam Kumaran: Yeah, okay.
222 00:19:30.590 ⇒ 00:19:35.339 Connor Fenn: Almost like Brainforge, has their own like influencers. AI influence.
223 00:19:35.340 ⇒ 00:19:38.664 Uttam Kumaran: Yeah, well, have you guys seen like,
224 00:19:39.560 ⇒ 00:19:45.283 Uttam Kumaran: like, if you guys go to this is a tool that we are, we are we were using. But
225 00:19:46.300 ⇒ 00:19:52.689 Uttam Kumaran: we are always getting better. So we are not using them anymore. We’re using any then for like a lot of agent stuff. But
226 00:19:52.850 ⇒ 00:20:01.159 Uttam Kumaran: these guys sort of marketed as like they have agents that they give like names to basically. And they have like faces. And
227 00:20:01.890 ⇒ 00:20:06.270 Uttam Kumaran: this is like going a little bit more into the psychology of like how people interact with these.
228 00:20:06.580 ⇒ 00:20:07.550 Uttam Kumaran: I
229 00:20:07.960 ⇒ 00:20:12.440 Uttam Kumaran: I don’t know. I’m so far in the technical side that, like I don’t. It’s just like I I
230 00:20:12.740 ⇒ 00:20:15.480 Uttam Kumaran: it doesn’t do anything for me to see like
231 00:20:17.510 ⇒ 00:20:22.413 Uttam Kumaran: a face on there, because I know it’s not a real person, but maybe it’s.
232 00:20:22.740 ⇒ 00:20:29.389 Connor Fenn: Remember, is like to. How are just like world is going.
233 00:20:29.550 ⇒ 00:20:39.879 Connor Fenn: It’s so visual now, like even this dashboard. There’s so many words on it that no one’s gonna sit there and really like read it. They’re just gonna go and start pressing buttons.
234 00:20:40.840 ⇒ 00:20:44.229 Connor Fenn: whatever they can do to get like a response quick.
235 00:20:44.540 ⇒ 00:20:52.390 Connor Fenn: So some of like visual, just like direct instruction, might be really helpful.
236 00:20:52.880 ⇒ 00:20:57.749 Uttam Kumaran: Okay, check out, check out the link I just sent in the zoom chat.
237 00:20:58.500 ⇒ 00:21:01.050 Halim: Yeah, I opened it relevance.
238 00:21:01.050 ⇒ 00:21:08.490 Halim: They are. By the way, they are using the the video platforms that I told you about.
239 00:21:08.490 ⇒ 00:21:09.080 Uttam Kumaran: Oh, really.
240 00:21:09.080 ⇒ 00:21:10.760 Halim: That yes.
241 00:21:11.560 ⇒ 00:21:14.539 Uttam Kumaran: You’re using it to talk about the product.
242 00:21:14.540 ⇒ 00:21:20.806 Uttam Kumaran: Oh, okay, I know. I gotta get Connor to make some Wistia videos soon.
243 00:21:22.810 ⇒ 00:21:23.750 Connor Fenn: Wait, what.
244 00:21:24.640 ⇒ 00:21:25.526 Uttam Kumaran: Check out
245 00:21:26.920 ⇒ 00:21:33.340 Uttam Kumaran: we need. We’ll we’re gonna we’ll start. We’ll start doing more video like video demos of our product. And I think we’re gonna try using this
246 00:21:34.211 ⇒ 00:21:38.310 Uttam Kumaran: tool to do that. But yeah, I don’t know, I think. And this could be a good
247 00:21:38.650 ⇒ 00:21:43.219 Uttam Kumaran: sort of like design Inspo, for
248 00:21:44.270 ⇒ 00:21:46.819 Uttam Kumaran: sort of like what in the market is working.
249 00:21:56.020 ⇒ 00:22:02.520 Uttam Kumaran: but I don’t know. Let me let me let me make some. Let me make some comments, and then we can get some feedback from some people on the team.
250 00:22:04.028 ⇒ 00:22:09.271 Anne: Okay, okay. Well, actually, I agree with halim and order with that, because I feel like
251 00:22:10.080 ⇒ 00:22:16.879 Anne: same in the intercom.com. I tested their website, their demo site. It’s just a video. And then
252 00:22:17.010 ⇒ 00:22:23.720 Anne: they just you know, they just edit like how they would talk to the
253 00:22:23.910 ⇒ 00:22:29.989 Anne: AI Chatbot. And then it just inserted some interactions and
254 00:22:30.290 ⇒ 00:22:38.210 Anne: some random, I mean, not random, but Pb, premium videos of a person typing in a computer.
255 00:22:38.600 ⇒ 00:22:45.649 Anne: Yeah, just, you know, to make it. If you wanted to make it like more human.
256 00:22:46.260 ⇒ 00:22:47.020 Uttam Kumaran: Hmm.
257 00:22:49.860 ⇒ 00:22:58.780 Halim: By the way, in in terms of the the ui of the rest of the page. I like what we have right now, I think
258 00:22:58.880 ⇒ 00:23:00.930 Halim: mixing between this?
259 00:23:01.480 ⇒ 00:23:08.729 Halim: I’m not sure. Oh, you’re not sharing anymore. But yeah, I just talked that the 1st section from the
260 00:23:09.110 ⇒ 00:23:16.549 Halim: the page on the left and add it to the bottom section from the patrons. Right? I think it’s
261 00:23:17.230 ⇒ 00:23:19.080 Halim: working together. Very well.
262 00:23:21.400 ⇒ 00:23:23.480 Halim: Let me show you what they mean.
263 00:23:26.220 ⇒ 00:23:31.060 Halim: So I’m I’m I’m just talking about this version here over here.
264 00:23:31.650 ⇒ 00:23:36.870 Halim: I just use this with this because I don’t know I I like it
265 00:23:37.160 ⇒ 00:23:45.380 Halim: this way. But anyway, we are discussing, changing the the box. So this might not be how it looked like.
266 00:23:46.700 ⇒ 00:24:00.220 Uttam Kumaran: I think I think I agree with Con overall. My feedback is with Connor like we. And this is this is what we learned even from our feedback session a month or 2 ago, which was we want to show versus tell
267 00:24:00.530 ⇒ 00:24:07.960 Uttam Kumaran: right? And I think the demo being up there is good. I think maybe we should go even one step further. We just have a video
268 00:24:08.440 ⇒ 00:24:13.450 Uttam Kumaran: that’s like walking through how to use the product. That’s it.
269 00:24:14.910 ⇒ 00:24:18.700 Uttam Kumaran: I agree with Connor. I just don’t know how much people are gonna read.
270 00:24:21.680 ⇒ 00:24:26.230 Uttam Kumaran: So I think maybe we do something like, yeah, like what intercom has or.
271 00:24:32.000 ⇒ 00:24:33.029 Anne: Oh, yes, sir.
272 00:24:34.310 ⇒ 00:24:48.660 Anne: Oh, I’m just playing this one. But for this one they’re just showing the you know, the product itself. And then how our clients will in leverage from it, I think from the last part
273 00:24:49.750 ⇒ 00:24:54.980 Anne: they mentioned some insights like something like this.
274 00:25:00.850 ⇒ 00:25:01.510 Uttam Kumaran: Okay.
275 00:25:06.030 ⇒ 00:25:06.470 Anne: Yeah.
276 00:25:15.780 ⇒ 00:25:16.620 Uttam Kumaran: Okay.
277 00:25:17.920 ⇒ 00:25:26.440 Uttam Kumaran: cool. Great. I guess the last thing, Ryan. I know we’re updating the service content that we want to chat about anything there.
278 00:25:29.180 ⇒ 00:25:39.019 Ryan Brosas: Yeah, I think. I just need to have like additional section here on on the services section.
279 00:25:39.952 ⇒ 00:25:41.560 Ryan Brosas: I think they’re like,
280 00:25:43.180 ⇒ 00:25:50.161 Ryan Brosas: limited to 3 content content section here, if it’s if we can.
281 00:25:50.790 ⇒ 00:25:55.706 Ryan Brosas: we reduce. And you know, add some stuff here for each
282 00:25:56.790 ⇒ 00:26:00.790 Ryan Brosas: for each services that we have. That would be nice.
283 00:26:02.610 ⇒ 00:26:03.270 Uttam Kumaran: Okay.
284 00:26:10.430 ⇒ 00:26:16.430 Uttam Kumaran: okay? So I guess we can talk. Maybe me and you can talk later today about once that’s updated, just getting all that content out.
285 00:26:23.510 ⇒ 00:26:29.930 Uttam Kumaran: okay, cool. Anything else.
286 00:26:33.200 ⇒ 00:26:43.990 Uttam Kumaran: I think. Next steps for this is, I think, next week we should try and get some feedback from people. I also want to maybe test out like Wistia or something for video Demos.
287 00:26:44.160 ⇒ 00:26:48.500 Uttam Kumaran: I don’t know, Connor, like, what do you think about maybe trying to to test out
288 00:26:48.780 ⇒ 00:26:51.280 Uttam Kumaran: creating like one of these Walkthrough videos.
289 00:26:51.600 ⇒ 00:26:58.319 Uttam Kumaran: And maybe we just put that up there. I think I want to also look into a couple of solutions for what you said, which is like.
290 00:26:58.770 ⇒ 00:27:01.600 Uttam Kumaran: maybe like a bot like walks you through how to use it.
291 00:27:02.290 ⇒ 00:27:06.470 Uttam Kumaran: I do think it may just be simpler for someone to click play on a video.
292 00:27:07.527 ⇒ 00:27:08.569 Uttam Kumaran: I don’t know.
293 00:27:09.530 ⇒ 00:27:11.409 Connor Fenn: There’s no way of getting like
294 00:27:13.210 ⇒ 00:27:15.250 Connor Fenn: I don’t know how advanced this actually is.
295 00:27:15.250 ⇒ 00:27:16.330 Uttam Kumaran: Overlay.
296 00:27:18.080 ⇒ 00:27:25.719 Connor Fenn: Yeah, if you’re reading my room behind, right where it’s like, basically like a, I’m thinking, like, not necessarily a mouse, but some kind of like.
297 00:27:25.720 ⇒ 00:27:26.350 Uttam Kumaran: Yeah.
298 00:27:26.350 ⇒ 00:27:31.290 Connor Fenn: Like, just goes around the screen while it’s there, like, you know.
299 00:27:31.570 ⇒ 00:27:34.389 Connor Fenn: explaining different things with a little box.
300 00:27:34.980 ⇒ 00:27:35.850 Connor Fenn: The text box.
301 00:27:36.710 ⇒ 00:27:38.735 Uttam Kumaran: There are a couple of
302 00:27:39.810 ⇒ 00:27:42.250 Uttam Kumaran: Let me try to find.
303 00:27:43.200 ⇒ 00:27:45.640 Connor Fenn: Like I’m literally thinking of.
304 00:27:45.990 ⇒ 00:27:51.179 Connor Fenn: I I don’t even know how to explain. Like, if you think about your your mouse pad
305 00:27:51.450 ⇒ 00:27:55.559 Connor Fenn: little finger, something like that that, like just goes over to
306 00:27:56.340 ⇒ 00:28:00.439 Connor Fenn: and then, like text box appears and then moves on to the next one, and.
307 00:28:01.190 ⇒ 00:28:02.205 Uttam Kumaran: Yeah.
308 00:28:06.080 ⇒ 00:28:12.050 Connor Fenn: Yet again, though I think that I guess that is still vision, not as visual. It’s more text.
309 00:28:14.270 ⇒ 00:28:17.359 Uttam Kumaran: Yeah, like, let me show you one example, which is like,
310 00:28:24.800 ⇒ 00:28:26.360 Uttam Kumaran: let’s see.
311 00:28:36.760 ⇒ 00:28:45.949 Uttam Kumaran: yeah, it’s basically called these like, user activation sort of like softwares, or like almost like product tours.
312 00:28:46.600 ⇒ 00:28:50.399 Uttam Kumaran: or basically like, it’s sort of an overlay over your product.
313 00:28:50.870 ⇒ 00:28:53.340 Uttam Kumaran: There’s some options that we could try
314 00:29:03.090 ⇒ 00:29:04.160 Connor Fenn: User okay.
315 00:29:05.170 ⇒ 00:29:08.320 Uttam Kumaran: Yeah, user pilot is like one of the top ones.
316 00:29:09.142 ⇒ 00:29:12.769 Uttam Kumaran: I’m trying to see, like, what are some good alternatives.
317 00:29:41.650 ⇒ 00:29:46.440 Uttam Kumaran: Maybe it’s a mix. I do think I like the I do think I want to push for video
318 00:29:46.830 ⇒ 00:29:48.780 Uttam Kumaran: just because we haven’t done it before.
319 00:29:49.300 ⇒ 00:29:52.089 Connor Fenn: Yeah, maybe people watch the video. And then they.
320 00:29:52.200 ⇒ 00:29:56.340 Uttam Kumaran: It’s like a 30 second video or 12 or 15 second video where you’re like.
321 00:29:57.410 ⇒ 00:30:07.679 Uttam Kumaran: you just you just explain, like what it would take them probably 2 min to read and understand. You just be like, very simply in English. Here’s what this does. Go ahead and click on it.
322 00:30:08.020 ⇒ 00:30:10.970 Uttam Kumaran: Click on this. And you want to watch more videos about it.
323 00:30:12.080 ⇒ 00:30:15.919 Connor Fenn: Oh, you want, like a personal video like from like me doing that.
324 00:30:16.740 ⇒ 00:30:17.580 Uttam Kumaran: Yeah.
325 00:30:17.930 ⇒ 00:30:19.850 Connor Fenn: Okay, like.
326 00:30:19.850 ⇒ 00:30:25.729 Uttam Kumaran: If you look at. If you look at Wistia, it’s basically like it would just put your face in like a corner, and then
327 00:30:25.900 ⇒ 00:30:31.240 Uttam Kumaran: we could. It would just animate sort of clicking around, and I don’t know. I do think that there’s probably something there, and I would just.
328 00:30:31.420 ⇒ 00:30:36.090 Uttam Kumaran: I think me and Ryan have also been talking about how to do some more of these videos anyways.
329 00:30:36.250 ⇒ 00:30:41.510 Uttam Kumaran: So what we could probably do Ryan, is like record. A couple of different formats.
330 00:30:41.740 ⇒ 00:30:47.929 Uttam Kumaran: And then we would also just start ripping this on Tiktok and Instagram and Youtube as well.
331 00:30:48.310 ⇒ 00:30:52.759 Uttam Kumaran: But maybe let’s plan something like that for next week, because you’re doing these Demos every day.
332 00:30:53.160 ⇒ 00:30:55.840 Uttam Kumaran: I think it’d be good to start
333 00:30:56.100 ⇒ 00:30:59.539 Uttam Kumaran: cause you saw that loom video of you walking through the vitacoco thing
334 00:30:59.640 ⇒ 00:31:03.410 Uttam Kumaran: that’s like, probably the worst version of of this.
335 00:31:04.290 ⇒ 00:31:11.879 Uttam Kumaran: Imagine something like that where it’s like 2030 seconds. And then maybe there’s a longer one that goes on Youtube. And then we have, like some short long
336 00:31:12.430 ⇒ 00:31:19.039 Uttam Kumaran: that way when we even when we go message people on Linkedin, you’re like, don’t take. You don’t need to even meet with me. Just watch this video first, st
337 00:31:20.010 ⇒ 00:31:26.139 Uttam Kumaran: and then they’ll be like, Okay, actually, like, these are real. These are, this is our. These are real people. They’re actually building something.
338 00:31:26.530 ⇒ 00:31:28.020 Uttam Kumaran: Maybe I should talk to them.
339 00:31:28.850 ⇒ 00:31:38.259 Connor Fenn: Yeah, I’m down to start doing that next week. I think that’s a good idea. Honestly, because even when I was sending like just like initial connections on Linkedin.
340 00:31:38.964 ⇒ 00:31:42.150 Connor Fenn: You know how you have, like the 300
341 00:31:42.320 ⇒ 00:31:45.959 Connor Fenn: like little character, count for like a connection.
342 00:31:46.090 ⇒ 00:31:54.547 Connor Fenn: the video work perfect for that because you can write something small, and then put a little video in. And if there’s like, if we have a good
343 00:31:55.340 ⇒ 00:32:00.430 Connor Fenn: like tile image that makes it look like, you know, personable and real.
344 00:32:00.430 ⇒ 00:32:01.220 Uttam Kumaran: Yeah.
345 00:32:01.640 ⇒ 00:32:04.639 Connor Fenn: You know, people might click and review those more.
346 00:32:05.870 ⇒ 00:32:08.179 Uttam Kumaran: Halim is. You think Westia is the best.
347 00:32:12.860 ⇒ 00:32:25.450 Halim: I can say with confidence that it’s the best, because it didn’t compare. But I I’m seeing lots of people in the market, using it, especially in in this field.
348 00:32:26.950 ⇒ 00:32:27.650 Uttam Kumaran: Okay.
349 00:32:29.340 ⇒ 00:32:30.590 Halim: It’s because I’ve heard about.
350 00:32:30.590 ⇒ 00:32:35.930 Halim: I think it’s because of the the ability to do the the chapters.
351 00:32:38.510 ⇒ 00:32:41.070 Halim: Down your your video like this.
352 00:32:47.070 ⇒ 00:32:48.570 Halim: and it also looks.
353 00:32:48.780 ⇒ 00:32:54.034 Halim: It also looks good on the in terms of the interface that some other
354 00:33:05.500 ⇒ 00:33:12.520 Uttam Kumaran: Okay, cool. I know we’re a little bit over. But okay, let’s take action on some of these next week. Maybe, Ryan, you can add to the task list
355 00:33:15.250 ⇒ 00:33:17.859 Uttam Kumaran: maybe you can add to the task list for
356 00:33:18.360 ⇒ 00:33:24.480 Uttam Kumaran: recording our 1st video. For like one of these, AI Demo walkthroughs, and we can plan that for next week.
357 00:33:24.590 ⇒ 00:33:30.249 Uttam Kumaran: And I think, and maybe also for next week, I can walk you through how to run one of these user interviews.
358 00:33:30.370 ⇒ 00:33:34.509 Uttam Kumaran: And then basically, you can go interview a couple of people on the team.
359 00:33:35.386 ⇒ 00:33:39.049 Uttam Kumaran: We can do a mock one or do one together.
360 00:33:39.240 ⇒ 00:33:44.879 Uttam Kumaran: And then that way for some of this stuff that’s more technical. I mean, honestly, for most pages, we can do this. But
361 00:33:45.280 ⇒ 00:33:49.279 Uttam Kumaran: Pauline’s idea about doing the user interview research is is definitely what we should do.
362 00:33:51.940 ⇒ 00:33:53.428 Anne: Yep, sure we can
363 00:33:53.800 ⇒ 00:33:55.489 Uttam Kumaran: So maybe we could take that as a task.
364 00:33:55.820 ⇒ 00:33:59.320 Uttam Kumaran: Yeah, if you want to add that as a test, too. And then we don’t forget that and then
365 00:33:59.680 ⇒ 00:34:09.989 Uttam Kumaran: cool. And then, yeah, Haleem, I think. Which me, you and Miguel, we’ll just talk about the search stuff in there. If if algo. Actually, yeah, if Algolia is like the easiest to get done soon.
366 00:34:10.340 ⇒ 00:34:11.880 Uttam Kumaran: let’s just go with that.
367 00:34:13.800 ⇒ 00:34:19.329 Halim: Because I think the people that gave me advice they were. They weren’t thinking about the volume. And yeah, we’re not gonna have like that much.
368 00:34:19.730 ⇒ 00:34:21.230 Uttam Kumaran: That many searches so.
369 00:34:22.380 ⇒ 00:34:23.170 Halim: Yeah.
370 00:34:27.360 ⇒ 00:34:32.300 Uttam Kumaran: Okay. Awesome. Great meeting, guys. Thank you. And then, yeah, we’ll talk
371 00:34:32.909 ⇒ 00:34:34.880 Uttam Kumaran: later in a team meeting. If books are there.
372 00:34:35.630 ⇒ 00:34:36.460 Connor Fenn: Sounds good.
373 00:34:36.670 ⇒ 00:34:38.599 Anne: Thanks, guys, bye.
374 00:34:38.600 ⇒ 00:34:39.786 Halim: Thanks, bye.