Meeting Title: Weekly Client Review Date: 2025-01-09 Meeting participants: Nicolas Sucari, Uttam Kumaran, Robert Tseng, Miguel De Veyra
WEBVTT
1 00:00:28.600 ⇒ 00:00:29.600 Miguel de Veyra: Hey? Autumn.
2 00:00:30.280 ⇒ 00:00:31.150 Uttam Kumaran: Hey!
3 00:00:35.375 ⇒ 00:00:52.499 Miguel de Veyra: Wait while they’re not here yet. I have like a quick question. It’s about postgre. Is there a reason? I’m not cause I’m not really familiar with it, because the upload looks good, but after like a 5, 10 min, it kind of resets to something like the initial version.
4 00:00:54.010 ⇒ 00:00:54.850 Uttam Kumaran: Oh, cool!
5 00:00:55.040 ⇒ 00:00:58.609 Miguel de Veyra: I’m not sure what’s happening like. I’ve been debugging it for like an hour now.
6 00:00:59.160 ⇒ 00:01:01.530 Uttam Kumaran: Wait Postgrescent, Super base.
7 00:01:02.230 ⇒ 00:01:03.230 Miguel de Veyra: Yes, yes.
8 00:01:05.019 ⇒ 00:01:05.869 Uttam Kumaran: Oh.
9 00:01:07.229 ⇒ 00:01:13.359 Uttam Kumaran: is it turning off like you? Probably it’s pro. The cluster may be turning off, but that doesn’t mean you’re gonna lose data.
10 00:01:13.980 ⇒ 00:01:23.020 Miguel de Veyra: No, it’s not actually losing. I mean, there’s losing data, but it reverts to the one I did before, which is not right. I’m not sure I’ll look into it more.
11 00:01:23.520 ⇒ 00:01:27.755 Uttam Kumaran: Okay, yeah. Just ping me the details. And then where to look in AI channel, I’ll
12 00:01:28.560 ⇒ 00:01:31.760 Miguel de Veyra: Okay, okay? Sure. So I’m not sure how to look at logs. To be honest.
13 00:01:32.590 ⇒ 00:01:34.440 Uttam Kumaran: Yeah, I can. I can debug.
14 00:01:42.440 ⇒ 00:01:43.420 Uttam Kumaran: hey, guys.
15 00:01:48.110 ⇒ 00:01:48.920 Nicolas Sucari: Hi guys.
16 00:02:00.976 ⇒ 00:02:04.380 Uttam Kumaran: Yeah, how do we want to run this? I know we didn’t do the last
17 00:02:04.550 ⇒ 00:02:05.990 Uttam Kumaran: 2 of these like.
18 00:02:06.230 ⇒ 00:02:10.360 Uttam Kumaran: how do we feel about these meetings and like, what do we want to do? Going forward.
19 00:02:14.730 ⇒ 00:02:20.009 Nicolas Sucari: I mean. The idea of this meeting was to review what’s going on in every active client right?
20 00:02:20.110 ⇒ 00:02:23.100 Robert Tseng: Different from the daily sales meeting, where we.
21 00:02:23.270 ⇒ 00:02:27.799 Nicolas Sucari: View all of the opportunities that we have there. But.
22 00:02:28.671 ⇒ 00:02:31.410 Nicolas Sucari: I asked Marianne to create a view
23 00:02:31.640 ⇒ 00:02:56.960 Nicolas Sucari: for us so that we can go quickly over all of the clients. There is a new project management page in the clients page in notion. Let me share if you want. We’re working on this so that we can have, like a quick overview of each project. With the health status and the comments so that we can go through everything quickly, and we don’t spend a lot of time here.
24 00:02:57.180 ⇒ 00:02:57.830 Uttam Kumaran: Okay.
25 00:03:02.560 ⇒ 00:03:04.050 Nicolas Sucari: We’re working on this.
26 00:03:04.360 ⇒ 00:03:04.850 Uttam Kumaran: Yeah.
27 00:03:04.910 ⇒ 00:03:12.779 Uttam Kumaran: I, the only client like we’re sort of working on is Vitaco, and we’re waiting for to hear back from them on.
28 00:03:15.050 ⇒ 00:03:17.610 Uttam Kumaran: We’re waiting to hear back from them on. If they’re gonna renew
29 00:03:18.196 ⇒ 00:03:24.389 Uttam Kumaran: apart from that on the AI side, we’ve just been pitching. And then we’ve been working on internal products.
30 00:03:25.170 ⇒ 00:03:28.470 Uttam Kumaran: I think we’ve already kind of talked about Eden. And then
31 00:03:29.150 ⇒ 00:03:32.090 Uttam Kumaran: cool part stuff is running so I don’t.
32 00:03:33.225 ⇒ 00:03:37.770 Uttam Kumaran: I didn’t really have any comments otherwise on those 2.
33 00:03:38.980 ⇒ 00:03:42.813 Nicolas Sucari: Okay, okay, cool. Yeah. That’s I think that’s everything.
34 00:03:43.500 ⇒ 00:03:46.329 Nicolas Sucari: are we still doing something for Baylor health?
35 00:03:47.250 ⇒ 00:03:48.900 Uttam Kumaran: No likewise.
36 00:03:48.900 ⇒ 00:03:49.959 Nicolas Sucari: I remove it from.
37 00:03:49.960 ⇒ 00:03:52.410 Uttam Kumaran: Yeah, let me. Can you show me where?
38 00:03:53.450 ⇒ 00:03:55.289 Uttam Kumaran: Yeah, we can remove this.
39 00:03:56.050 ⇒ 00:03:59.750 Nicolas Sucari: I mean, if you open this, here are the details.
40 00:04:00.190 ⇒ 00:04:02.770 Nicolas Sucari: I can change the status to inactive.
41 00:04:02.920 ⇒ 00:04:03.610 Nicolas Sucari: Okay.
42 00:04:04.450 ⇒ 00:04:05.200 Uttam Kumaran: Yeah.
43 00:04:06.770 ⇒ 00:04:07.450 Nicolas Sucari: Perfect.
44 00:04:07.760 ⇒ 00:04:09.539 Uttam Kumaran: And I can go back.
45 00:04:09.660 ⇒ 00:04:10.810 Nicolas Sucari: To client.
46 00:04:11.657 ⇒ 00:04:37.179 Nicolas Sucari: The idea here is to have like these, buy in clients like to have this status of all of the active ones here. Like quickly to check if everything we if we need to discuss something and then in the project management one, we’re working on having this view to check like progress on each project regarding the tasks that we have for each and yeah, all like a comment on all of these ones.
47 00:04:37.530 ⇒ 00:04:45.380 Nicolas Sucari: So that’s my idea for this meeting. If you have a different idea, or do you want to discuss something different? Let me know we can work on it.
48 00:04:45.380 ⇒ 00:04:47.590 Uttam Kumaran: Yeah, I guess on this one they’re working on both.
49 00:04:47.590 ⇒ 00:04:50.079 Uttam Kumaran: I see pool parts. q. 1. But there’s no
50 00:04:50.420 ⇒ 00:04:52.789 Uttam Kumaran: like tasks or anything on there.
51 00:04:54.930 ⇒ 00:04:55.650 Nicolas Sucari: Here.
52 00:04:55.650 ⇒ 00:04:56.519 Uttam Kumaran: And same with our health.
53 00:04:56.520 ⇒ 00:04:57.540 Nicolas Sucari: Yeah, this is
54 00:04:58.090 ⇒ 00:05:07.899 Nicolas Sucari: because this is the project we we need. We still need to add, like inside each project, like the details we are not working on the project page, but if you go to the client page.
55 00:05:08.100 ⇒ 00:05:18.220 Nicolas Sucari: these should be here. Wait, go back to client all parts.
56 00:05:20.030 ⇒ 00:05:23.159 Nicolas Sucari: Here is the pull parts page with all of the tasks. Hold on.
57 00:05:23.870 ⇒ 00:05:24.540 Uttam Kumaran: Okay.
58 00:05:26.510 ⇒ 00:05:27.090 Nicolas Sucari: Okay.
59 00:05:27.770 ⇒ 00:05:40.360 Nicolas Sucari: we still need to work on how we’re gonna show the project here and how to then show the task inside the project. I had the kind of a proposal for Marianne. Try to
60 00:05:40.926 ⇒ 00:05:48.549 Nicolas Sucari: create something with this. She’s working on it. But something like this, where we have site some client, info, or client overview.
61 00:05:50.500 ⇒ 00:05:57.239 Uttam Kumaran: I just think this is like a little bit overboard, like we’re good, like, there’s all I feel like we’re. I don’t wanna keep talking about like
62 00:05:57.936 ⇒ 00:06:02.799 Uttam Kumaran: stuff. I feel like we’re good. All the clients are there. We only have 5 of them.
63 00:06:03.030 ⇒ 00:06:07.329 Uttam Kumaran: and they’re like it’s easy to get. I just wanted to spend this time to talk about
64 00:06:08.280 ⇒ 00:06:11.780 Uttam Kumaran: the clients. So the notion stuff is fine, like
65 00:06:12.300 ⇒ 00:06:26.260 Uttam Kumaran: I get. I want it to work for us. But for from my perspective, it’s working like everybody. Everything’s there. It just took us a while to get the client stuff all working. And I know we close that out. So I guess my only question here is, I want to talk about
66 00:06:28.350 ⇒ 00:06:33.430 Uttam Kumaran: any clients that we we’re we’re doing like art. I want to talk about art helper for sure.
67 00:06:33.782 ⇒ 00:06:41.329 Uttam Kumaran: So maybe we can take some time in this meeting unless you have anything else on any other active clients. If not, I don’t. Wanna then we can. Just we can just move on
68 00:06:43.230 ⇒ 00:06:44.090 Uttam Kumaran: best.
69 00:06:44.090 ⇒ 00:06:45.320 Uttam Kumaran: No, okay, yeah.
70 00:06:45.320 ⇒ 00:06:50.990 Uttam Kumaran: So then let’s, I guess I want to talk about art helper, and like I haven’t been, I know I
71 00:06:51.160 ⇒ 00:06:55.423 Uttam Kumaran: I got some stuff from you, Robert, on notion. So
72 00:06:56.440 ⇒ 00:07:00.340 Uttam Kumaran: Is it just still on me to review that and kind of put together what we want to do
73 00:07:00.770 ⇒ 00:07:02.380 Uttam Kumaran: for the renewal proposal.
74 00:07:02.720 ⇒ 00:07:10.880 Robert Tseng: Yeah, I make. I want to schedule renewal conversation with them. Probably like around this time next week we can. We can get a little bit more
75 00:07:11.190 ⇒ 00:07:29.790 Robert Tseng: as well. To kind of depends, I would say. We’re like halfway through the audit. We’ve already had it off the tracking plan. It was a bit kind of bumpy to get there. But they’re gonna implement it internally. And then after that, we’re gonna build reports. So I think this one is just moving a little slower because we were slow to turn the tracking plan around to them.
76 00:07:31.370 ⇒ 00:07:38.054 Robert Tseng: yeah. So I think we have. We have a bit of time to. But we can start to talk. Have the conversation about what we’re looking for in the renewal. But
77 00:07:39.490 ⇒ 00:07:46.139 Robert Tseng: I think I just yeah, I dropped you some notes on kind of like my initial, my thoughts on like where where it could be headed.
78 00:07:47.110 ⇒ 00:07:56.769 Uttam Kumaran: Okay, and then are there? I guess I if we I guess it’d be great. Maybe in this meeting we could just go through that while we’re both on here, I guess, apart from our helper.
79 00:07:56.870 ⇒ 00:07:59.040 Uttam Kumaran: do we want to talk about bringing any other
80 00:07:59.180 ⇒ 00:08:03.029 Uttam Kumaran: clients back into the fold? Like Stella.
81 00:08:03.760 ⇒ 00:08:06.680 Robert Tseng: Yeah. So I’ve I reached out to Stella this week.
82 00:08:07.189 ⇒ 00:08:13.770 Robert Tseng: Yeah, they’ll, I mean May. Maybe they send me a message. But they they said, we’ll check it next week.
83 00:08:15.146 ⇒ 00:08:24.773 Robert Tseng: Yeah, I mean, Midi is still kind of a friendly line where we’re. I’ve I’ve been chatting, but I guess like they’re just. They’re just slow.
84 00:08:25.260 ⇒ 00:08:30.370 Robert Tseng: easy clocker is not going to continue for now.
85 00:08:31.310 ⇒ 00:08:33.970 Robert Tseng: yeah, they said. Check back in the next quarter.
86 00:08:34.250 ⇒ 00:08:36.230 Robert Tseng: I’m on
87 00:08:36.409 ⇒ 00:08:44.840 Robert Tseng: message me earlier, saying that they were doing a review internally this week and should get us an answer by early next week.
88 00:08:46.498 ⇒ 00:08:49.209 Robert Tseng: So yeah, those are all kind of the
89 00:08:52.720 ⇒ 00:08:56.950 Robert Tseng: former conversations that that are going on right now.
90 00:08:57.400 ⇒ 00:09:02.009 Uttam Kumaran: Okay. Then maybe we could just take this time while we’re here to just go through our helper
91 00:09:02.140 ⇒ 00:09:05.330 Uttam Kumaran: that way. I’m not blocking that. And I can just sort of hand off.
92 00:09:06.650 ⇒ 00:09:07.630 Uttam Kumaran: Let me.
93 00:09:08.250 ⇒ 00:09:16.829 Robert Tseng: I’m gonna go back up to the the message that I had. Yeah. So basically, they’re
94 00:09:19.290 ⇒ 00:09:43.889 Robert Tseng: They’re like shopify for artists, photographers. They don’t build this tech themselves. It actually is platform on top of shopify. I mean, they have, like some internal tool like they, you know, they they built together some tools to like hand artists and then art help. That’s that’s the art storefront business. They have 13,000 customers. That pay something like
95 00:09:44.700 ⇒ 00:09:52.450 Robert Tseng: couple of 1,000 a year, or whatever for maintenance. So I think it’s decent, decent, like Pat, like
96 00:09:52.590 ⇒ 00:09:58.999 Robert Tseng: that. That’s like they at least they have revenue or whatever that’s like their customer base. So I’d like to go and
97 00:09:59.290 ⇒ 00:10:03.210 Robert Tseng: tap more into that side of the business as well.
98 00:10:03.865 ⇒ 00:10:11.899 Robert Tseng: It seems like they recently got acquired by PE firm and that’s why they made the pivot to the AI stuff.
99 00:10:12.120 ⇒ 00:10:28.053 Robert Tseng: I’d love to just build more rapport with Brandon. Their their growth lead there, and just either see if we can get into their PE guys or just like, Yeah, I just see what else he’s thinking about that we could we could help with. But
100 00:10:28.630 ⇒ 00:10:31.469 Robert Tseng: That’s that’s the gist of what I put there.
101 00:10:31.850 ⇒ 00:10:35.879 Uttam Kumaran: Can you send me those that message again.
102 00:10:36.520 ⇒ 00:10:37.240 Robert Tseng: Yep.
103 00:10:37.240 ⇒ 00:10:38.390 Uttam Kumaran: Navigate to it.
104 00:10:41.420 ⇒ 00:10:44.870 Uttam Kumaran: I have the 2 tickets. But yeah, I just want to read through that, and I can.
105 00:10:46.530 ⇒ 00:10:49.750 Robert Tseng: Yep, what?
106 00:11:01.920 ⇒ 00:11:03.590 Uttam Kumaran: Thank you. Okay. Great.
107 00:11:17.020 ⇒ 00:11:22.489 Uttam Kumaran: And Brandon. Can you tell me his role as part of
108 00:11:23.020 ⇒ 00:11:28.710 Uttam Kumaran: art? Is he apart from the art storefronts, or is he? I guess they’re the same. But like, is he just.
109 00:11:28.710 ⇒ 00:11:30.429 Robert Tseng: Same. He’s he’s head of growth.
110 00:11:31.050 ⇒ 00:11:32.160 Uttam Kumaran: Oh, okay. Great.
111 00:11:33.210 ⇒ 00:11:43.509 Robert Tseng: Yeah. So we met him. We met Ty, who’s their head of tech, and then we also met their there’s they’re like head of marketing, or whatever.
112 00:11:44.840 ⇒ 00:11:45.570 Robert Tseng: Yeah.
113 00:11:53.550 ⇒ 00:11:58.539 Uttam Kumaran: So they’re gonna definitely be using the amplitude stuff that we work on for them. Work.
114 00:11:59.550 ⇒ 00:12:14.500 Robert Tseng: Oh, yeah, totally. I think at minimum, there’s maintenance there, and just like continuing to build it like we’re, you know, this is just v, 1 of the rollout. It’s gonna it’s gonna like they want to get the tracking set up. Then they’re going to push their product
115 00:12:15.020 ⇒ 00:12:23.379 Robert Tseng: like they don’t have active customers right now. They’re just gonna release it to their existing customers. So that’ll bring in, like, you know, few 1,000 customers.
116 00:12:23.710 ⇒ 00:12:26.319 Robert Tseng: And I think that’s that’s their that’s their
117 00:12:26.660 ⇒ 00:12:29.359 Robert Tseng: rollout plan for the next quarter or so.
118 00:12:29.360 ⇒ 00:12:33.930 Uttam Kumaran: What are they? What is the broader? So the broader art storefronts
119 00:12:35.610 ⇒ 00:12:41.329 Uttam Kumaran: like they don’t, do they? Oh, so art helper is basically all art storefronts is as as a whole right now.
120 00:12:42.770 ⇒ 00:12:43.390 Robert Tseng: No.
121 00:12:43.390 ⇒ 00:12:44.950 Uttam Kumaran: They’re still doing agency stuff.
122 00:12:45.740 ⇒ 00:12:52.530 Robert Tseng: Yeah, they’re still doing like that. Our helper is not generating any money. Our helper is like their attempt at productizing.
123 00:12:52.530 ⇒ 00:12:52.950 Uttam Kumaran: I see.
124 00:12:52.950 ⇒ 00:12:55.390 Robert Tseng: What art storefronts? Yeah.
125 00:12:55.390 ⇒ 00:13:00.409 Uttam Kumaran: Okay? And then do they already, beyond the reporting that we’ve done for them? Is is there already reporting.
126 00:13:02.094 ⇒ 00:13:04.770 Robert Tseng: We’re no, no, they don’t have anything yet.
127 00:13:05.190 ⇒ 00:13:08.110 Uttam Kumaran: Wow, okay. But this is all pre-launch. Basically.
128 00:13:08.300 ⇒ 00:13:10.080 Robert Tseng: Yeah, but for.
129 00:13:10.080 ⇒ 00:13:12.820 Uttam Kumaran: They’re 13,000 Co. Customers like, what is that?
130 00:13:13.340 ⇒ 00:13:14.880 Robert Tseng: That’s from our storefronts.
131 00:13:15.318 ⇒ 00:13:16.350 Uttam Kumaran: I see! But then.
132 00:13:16.350 ⇒ 00:13:19.120 Robert Tseng: I’ve been in business for 10 years. Yeah.
133 00:13:19.240 ⇒ 00:13:20.130 Robert Tseng: So.
134 00:13:20.950 ⇒ 00:13:22.979 Uttam Kumaran: Is that like a big company? It’s like a huge company.
135 00:13:23.992 ⇒ 00:13:30.510 Robert Tseng: I mean, seems like they have like 50 people, so probably not huge. But you know decent size.
136 00:13:30.510 ⇒ 00:13:31.419 Uttam Kumaran: Okay, okay?
137 00:13:31.750 ⇒ 00:13:38.020 Uttam Kumaran: And the PE transaction was for art storefronts. And this guy Brandon from the got placed after that
138 00:13:38.240 ⇒ 00:13:39.569 Uttam Kumaran: from the PE stuff.
139 00:13:40.596 ⇒ 00:13:50.399 Robert Tseng: No, I think he just shared that. That was some. Why they pivot. Why, they pivoted into our helper. I think these are these guys all still work for art storefronts.
140 00:13:50.400 ⇒ 00:13:53.269 Uttam Kumaran: Okay, then I think one thing is
141 00:13:53.420 ⇒ 00:14:00.130 Uttam Kumaran: figuring out like, if they have reporting requirements like for the product beyond
142 00:14:00.700 ⇒ 00:14:06.290 Uttam Kumaran: like, do you think this is more of like us setting the stage, or do you think they have an idea of what they want
143 00:14:06.750 ⇒ 00:14:09.109 Uttam Kumaran: like? What? How do you feel after talking to them?
144 00:14:10.151 ⇒ 00:14:24.238 Robert Tseng: I mean, I I think they’re quite organized, like they kind of had an idea what they wanted like they feel secure on like the other, like they at least they have like a rollout strategy, whatever. It’s not just like, all right, track this, and we’ll see what happens.
145 00:14:25.040 ⇒ 00:14:31.930 Robert Tseng: so, yeah, I mean, I I think it’s it. It’d be worth having a more strategic conversation with with them
146 00:14:32.460 ⇒ 00:14:35.850 Robert Tseng: on like, where, where, where else we could support.
147 00:14:36.290 ⇒ 00:14:40.665 Uttam Kumaran: Yeah. So I think at minimum, like, they’re definitely gonna wanna view
148 00:14:41.140 ⇒ 00:14:46.740 Uttam Kumaran: like. And the the events that we’re tracking are not in the product are they? Or these are just
149 00:14:47.360 ⇒ 00:14:50.869 Uttam Kumaran: signing up like the funnels, and like the marketing site.
150 00:14:51.770 ⇒ 00:15:06.059 Robert Tseng: No, it it is a product. In the page. There’s a staging site. You can go in and click around as well. They have like a full of like. It’s a pretty like it’s it’s a build out product, that’s that’s not just like a wait list.
151 00:15:06.870 ⇒ 00:15:07.990 Uttam Kumaran: Okay, perfect.
152 00:15:08.160 ⇒ 00:15:28.899 Uttam Kumaran: Then I think we should go ahead and like, maybe put together a plan for a few more data models. I mean, they’re gonna definitely need a view of their users. They’re gonna definitely probably need some sort of financial view. We have the usage events, which is that’s sort of what we’re doing. And then basically consolidating into like, what sort of Kpis are gonna track
153 00:15:29.190 ⇒ 00:15:38.599 Uttam Kumaran: for the product right there. I think they’re probably they don’t already. I mean, I’m sure Brandon or someone probably has an idea, but maybe doesn’t seem like they’ve
154 00:15:39.190 ⇒ 00:15:43.879 Uttam Kumaran: beyond just this event tracking. They probably thought through that data.
155 00:15:44.270 ⇒ 00:15:47.600 Uttam Kumaran: I think my leading question with them to be like, What do you
156 00:15:47.730 ⇒ 00:15:54.420 Uttam Kumaran: like? How do you guys measure success for this product? And do you guys have, like the infrastructure and plan
157 00:15:54.590 ⇒ 00:15:56.160 Uttam Kumaran: to sort of make that happen.
158 00:15:57.730 ⇒ 00:16:02.199 Uttam Kumaran: you know, if I think about this like b 2 b saas, I mean the biggest things that they want to look at are
159 00:16:02.400 ⇒ 00:16:06.900 Uttam Kumaran: they want to look at customers? They want to look at product usage, and they want to look at financials.
160 00:16:07.150 ⇒ 00:16:12.449 Uttam Kumaran: I think beyond that, there’s probably a lot of stuff on the actual product usage side.
161 00:16:14.490 ⇒ 00:16:16.550 Uttam Kumaran: Not only am I creating new events.
162 00:16:16.690 ⇒ 00:16:21.249 Uttam Kumaran: but then, like linking those events to customers. But that’s kind of like. What I would say is like it.
163 00:16:21.960 ⇒ 00:16:26.020 Uttam Kumaran: They probably want, like those data models after launch.
164 00:16:27.560 ⇒ 00:16:39.599 Robert Tseng: Yeah, I mean, they’ve already teased a few other like 3rd party apps they want linking in. So that to me is like opening the door to like, hey, this stuff doesn’t come into amplitude natively. So you’re gonna need like
165 00:16:39.960 ⇒ 00:16:43.239 Robert Tseng: data connectors putting everything to a warehouse model.
166 00:16:43.240 ⇒ 00:16:45.450 Uttam Kumaran: Do you remember what some of those like were.
167 00:16:47.420 ⇒ 00:16:54.789 Robert Tseng: They use convert kit for their email kind of like thing, and their websites bill on webflow.
168 00:16:54.960 ⇒ 00:17:00.270 Robert Tseng: So that’s for like web web event web analytics. I’m sure it’s nothing like.
169 00:17:00.660 ⇒ 00:17:01.340 Uttam Kumaran: Yeah.
170 00:17:01.340 ⇒ 00:17:12.249 Robert Tseng: Located. I I know they’re I mean it’s a it’s an AI product. So I don’t know what they’re using in a model under underneath, but there they must be, storing like from.
171 00:17:12.250 ⇒ 00:17:12.590 Uttam Kumaran: I’m saying.
172 00:17:12.759 ⇒ 00:17:19.689 Robert Tseng: Like the stuff on somewhere as well. So there’s some application data that that they’ve mentioned.
173 00:17:25.810 ⇒ 00:17:29.050 Uttam Kumaran: And then they have something for the finance side.
174 00:17:31.490 ⇒ 00:17:34.270 Robert Tseng: Yeah, probably I I haven’t asked about it yet.
175 00:17:42.950 ⇒ 00:17:45.350 Robert Tseng: These guys are in Austin like, maybe we should.
176 00:17:45.865 ⇒ 00:17:46.380 Uttam Kumaran: Right.
177 00:17:46.380 ⇒ 00:17:46.990 Robert Tseng: Yeah.
178 00:17:47.700 ⇒ 00:17:48.729 Uttam Kumaran: Oh, no way.
179 00:17:48.900 ⇒ 00:17:50.420 Robert Tseng: I think Brandon’s in Austin.
180 00:17:51.080 ⇒ 00:17:57.350 Uttam Kumaran: Well, yeah, then, I should just maybe if you intro me, or like we get on a zoom, and I could just go talk to him in person.
181 00:17:59.190 ⇒ 00:18:05.590 Robert Tseng: I got. I think there’s further discovery to do. I’ve just been keeping it pretty narrowly scoped to this until we get closer to the
182 00:18:05.880 ⇒ 00:18:08.219 Robert Tseng: that did the check in. But yeah.
183 00:18:08.220 ⇒ 00:18:08.840 Uttam Kumaran: Okay.
184 00:18:10.060 ⇒ 00:18:16.110 Uttam Kumaran: So then I’m gonna just like I could like, I mean, based on what you said, I can just put together like a couple of blurbs.
185 00:18:16.320 ⇒ 00:18:19.819 Uttam Kumaran: basically around the data models, and then also bringing in
186 00:18:20.000 ⇒ 00:18:23.839 Uttam Kumaran: data from all their external sources to link to their product data
187 00:18:24.400 ⇒ 00:18:27.000 Uttam Kumaran: that if this Guy Brandon. Seems like.
188 00:18:27.380 ⇒ 00:18:34.299 Uttam Kumaran: I mean, I mean, this is something that they’re probably gonna want. I think it’s just a matter of like, is it urgent? And do they have budget for it
189 00:18:36.040 ⇒ 00:18:38.739 Uttam Kumaran: like, I mean, I think it would be pretty easy for us to
190 00:18:39.730 ⇒ 00:18:41.999 Uttam Kumaran: to even show like what that could look like.
191 00:18:42.550 ⇒ 00:18:46.379 Uttam Kumaran: And then that’s all. Basically ae work alongside.
192 00:18:47.029 ⇒ 00:18:53.209 Uttam Kumaran: Just having someone for for analysis. I guess. Also, like, we want to ask if they want a bi tool.
193 00:18:58.210 ⇒ 00:18:59.600 Uttam Kumaran: explore the data.
194 00:19:00.230 ⇒ 00:19:02.079 Uttam Kumaran: A rail or something, probably.
195 00:19:07.190 ⇒ 00:19:09.092 Uttam Kumaran: Do you think we’ll be like
196 00:19:09.550 ⇒ 00:19:11.189 Uttam Kumaran: is a check in next week?
197 00:19:12.210 ⇒ 00:19:21.460 Robert Tseng: We haven’t scheduled it yet. I think it just depends on when they finish implementation, because we need to build out like a 1st set of reports. And that’s that kind of concludes the audit.
198 00:19:25.180 ⇒ 00:19:30.609 Uttam Kumaran: Yeah, I mean, I think this is great. And this is seems like, right up our alley. I don’t, I guess, like it’s basically
199 00:19:31.020 ⇒ 00:19:33.553 Uttam Kumaran: depends on if they have budget and and
200 00:19:34.500 ⇒ 00:19:38.249 Uttam Kumaran: but I mean, if if the if the stuff you’re doing on this side.
201 00:19:38.450 ⇒ 00:19:43.519 Uttam Kumaran: they continue to want, so then, at least, there’s probably some maintenance. But
202 00:19:43.840 ⇒ 00:19:46.430 Uttam Kumaran: I want to pitch them on on the data models.
203 00:19:49.300 ⇒ 00:19:53.529 Uttam Kumaran: I think, also is branding. Gonna be is branding like the only one that’s like absorbing
204 00:19:53.660 ⇒ 00:19:57.840 Uttam Kumaran: the data is there? Are there other like people that want to get reporting.
205 00:19:58.890 ⇒ 00:20:06.370 Robert Tseng: Their marketing guy. I forgot what his name is. He’s not in our channel, but he! He’s he’s probably looking at stuff, too.
206 00:20:12.400 ⇒ 00:20:18.019 Robert Tseng: But yeah, it seems like, even though Brandon’s like the growth guy, he’s more product focus
207 00:20:18.900 ⇒ 00:20:22.460 Robert Tseng: as far as like, I don’t know why there would be him plus a marketing guy.
208 00:20:24.940 ⇒ 00:20:31.320 Uttam Kumaran: So the marketing guy is the one who’s probably looking at all the events and like, how are people signing up? And where are people coming from?
209 00:20:31.860 ⇒ 00:20:40.471 Robert Tseng: Yeah, I mean, they’re not like doing a full like paid ad strategy right now. They’re just bringing in users from their customer base.
210 00:20:41.110 ⇒ 00:20:45.679 Robert Tseng: But yeah, I think eventually he’s gonna he’s gonna he’s gonna go do that.
211 00:20:45.990 ⇒ 00:20:50.019 Uttam Kumaran: What did you sense about budget when you like, originally pitched them.
212 00:20:51.070 ⇒ 00:21:08.339 Robert Tseng: Well, I mean they didn’t blink for me. Kind of putting the audit plan forward. I I know they don’t have an internal data resource. So I think things are pretty wide open, like they seem to. They ask good questions. They, you know, they they seem to trust like the the calls I make, I think.
213 00:21:08.850 ⇒ 00:21:09.920 Robert Tseng: Look at that.
214 00:21:10.410 ⇒ 00:21:16.420 Robert Tseng: I yeah. I already like made a couple of comments on the product, and Brandon was stoked and wanted to
215 00:21:16.850 ⇒ 00:21:30.299 Robert Tseng: have more, have more have more chats about like product, feedback or whatever. So I think it’s it’s a i mean, think, slow start because we’re it’s pretty small right now, but I think it’s this this good potential here.
216 00:21:30.630 ⇒ 00:21:31.250 Uttam Kumaran: Okay?
217 00:21:34.000 ⇒ 00:21:37.720 Uttam Kumaran: Yeah. And then last question is like, who on their side, made the amplitude decision.
218 00:21:39.100 ⇒ 00:21:40.139 Robert Tseng: I have no idea.
219 00:21:44.840 ⇒ 00:21:49.209 Uttam Kumaran: Okay, yeah. I mean Dude. I think this is great. I think one. If I if you can get me.
220 00:21:49.470 ⇒ 00:21:54.479 Uttam Kumaran: if I can connect with Brandon, or at some point, and I would love to just go.
221 00:21:55.010 ⇒ 00:21:58.239 Uttam Kumaran: I would love to either do this in person, or at least go meet him.
222 00:22:01.090 ⇒ 00:22:01.890 Uttam Kumaran: Yeah.
223 00:22:02.290 ⇒ 00:22:07.540 Uttam Kumaran: And so you give me the kind of the green light of when we want to do that, I’m just gonna start fleshing out the blurb.
224 00:22:07.760 ⇒ 00:22:09.720 Uttam Kumaran: and maybe like the sow
225 00:22:12.600 ⇒ 00:22:15.240 Uttam Kumaran: or just sort of like what the project plan would look like.
226 00:22:17.090 ⇒ 00:22:28.369 Robert Tseng: Okay, yeah, I’ll I’ll shoot him a message right after this call, just following up trying to get something scheduled in, and then kind of seeing if he need be want. He want to meet meet with you, or something.
227 00:22:28.370 ⇒ 00:22:31.259 Uttam Kumaran: And and I can. I can click into the product
228 00:22:31.530 ⇒ 00:22:35.619 Uttam Kumaran: like you mentioned that there is a link to look into the product.
229 00:22:36.540 ⇒ 00:22:42.920 Robert Tseng: Yeah, in in the artifacts and notion, I feel like, I label everything. But there should be something that’s like a staging
230 00:22:43.340 ⇒ 00:22:47.909 Robert Tseng: website or something, and you can go in there and create an account and look around.
231 00:22:48.590 ⇒ 00:22:49.460 Uttam Kumaran: Okay, perfect.
232 00:22:52.261 ⇒ 00:22:59.290 Robert Tseng: So quick on the on. Ergo, that lead, I mean, I think I mentioned on our sales call that the
233 00:22:59.840 ⇒ 00:23:06.175 Robert Tseng: I mean budget is just too high for them. They want to go lower, and I just wonder if we’re willing to do that.
234 00:23:06.600 ⇒ 00:23:08.339 Robert Tseng: let me try to pull up that in the conversation.
235 00:23:08.340 ⇒ 00:23:10.299 Uttam Kumaran: Yeah, let’s let’s go through it.
236 00:23:14.050 ⇒ 00:23:15.560 Robert Tseng: So
237 00:23:22.410 ⇒ 00:23:31.809 Robert Tseng: want the implementation done for the price of the discovery. I don’t honestly remember what this, what even was at this point. It’s too long ago.
238 00:23:32.680 ⇒ 00:23:36.439 Uttam Kumaran: I’m allergic to. I’m allergic to that sentence. Whatever you just said.
239 00:23:36.690 ⇒ 00:23:41.499 Robert Tseng: Yeah, whatever we, I’m trying to figure out what I even quoted him.
240 00:23:44.930 ⇒ 00:23:51.390 Robert Tseng: Yeah, okay, so they wanted.
241 00:23:55.110 ⇒ 00:23:59.350 Robert Tseng: okay, I mean to be fair. This was like a big big charge for
242 00:23:59.900 ⇒ 00:24:07.049 Robert Tseng: what it was. I’ll just this was the proposal we sent. I’ll shoot it over in this zoom.
243 00:24:09.140 ⇒ 00:24:12.419 Robert Tseng: Dang it. That’s not the right chat, I think.
244 00:24:15.750 ⇒ 00:24:23.870 Robert Tseng: yeah. So it was like this audit, which I mean since then, like, I don’t do 2 K. Anymore, we’re doing 3 K on the audit. So
245 00:24:28.020 ⇒ 00:24:36.109 Robert Tseng: and then on the implementation side, it included data strategy.
246 00:24:37.650 ⇒ 00:24:41.490 Robert Tseng: It was just event data modeling. And then
247 00:24:42.140 ⇒ 00:24:48.958 Robert Tseng: we would build some report. I mean, I’m fine with doing it all for like 5 K.
248 00:24:49.360 ⇒ 00:24:53.740 Uttam Kumaran: What like can you? Can you link me to their product? I’m like I’m can’t even find like
249 00:24:55.360 ⇒ 00:24:56.690 Uttam Kumaran: what it is.
250 00:24:56.690 ⇒ 00:25:09.439 Robert Tseng: So they’re the Think tank. Their their product right now is just their like this chat bot that they had someone built out. This is like through like a partner. Lead through all.
251 00:25:09.748 ⇒ 00:25:15.610 Uttam Kumaran: Yeah, through all it. Okay, yeah. Yeah. So they so these guys just want tracking on on the bot.
252 00:25:16.400 ⇒ 00:25:26.340 Robert Tseng: Yeah. And then I mean, they’re they just build the bot. So I mean, they obviously want to measure usage. And they want probably us to kind of. I think there’s room to kind of
253 00:25:27.070 ⇒ 00:25:30.387 Robert Tseng: be more of the data strategy.
254 00:25:31.270 ⇒ 00:25:36.149 Robert Tseng: side of the house, because I know Michael doesn’t do that all he does is build chat bots right now.
255 00:25:36.740 ⇒ 00:25:38.410 Uttam Kumaran: But Michael is still working for them.
256 00:25:39.080 ⇒ 00:25:40.650 Robert Tseng: Well, he maintains their chat. Bot.
257 00:25:40.650 ⇒ 00:25:44.050 Uttam Kumaran: Okay, okay? And then they basically
258 00:25:44.290 ⇒ 00:25:48.449 Uttam Kumaran: like, was the 2 dashboards all they wanted, or, what was like
259 00:25:49.500 ⇒ 00:25:51.290 Uttam Kumaran: the initial scope. Do you remember.
260 00:25:52.335 ⇒ 00:26:15.050 Robert Tseng: Well, I mean this, we we had chatted about this whole like. Oh, they had a Crm. And all this data and all these different places. I don’t know, if you remember, but we gave them a a pitch on like the data engineering side as well. They didn’t wanna bite on that. And so Michael wanted to just focus on just getting analytics for his, for the for the AI tool.
261 00:26:15.510 ⇒ 00:26:18.919 Robert Tseng: And that’s why we kind of shifted over to this.
262 00:26:21.280 ⇒ 00:26:22.352 Uttam Kumaran: Do you think
263 00:26:23.040 ⇒ 00:26:28.540 Uttam Kumaran: like Sahana could take it like? Do you think it’s 1 month of work, or do you think it’s like 5 KA month ongoing.
264 00:26:29.360 ⇒ 00:26:38.319 Robert Tseng: I think this could be a 5 k 1 time thing, and there could be growth. I mean, I would want to go and win the data strategy. I don’t want to just add analytics to his AI Chatbot.
265 00:26:40.150 ⇒ 00:26:44.820 Uttam Kumaran: So if it’s 5 k. And you can get to on it to do most of it, then
266 00:26:45.930 ⇒ 00:26:47.599 Uttam Kumaran: I would shoot it like, yeah.
267 00:26:47.600 ⇒ 00:26:55.010 Robert Tseng: Yeah, like I, we could just treat it as like a smaller, like, a like, a yeah, like a product, analytics audit thing.
268 00:26:58.140 ⇒ 00:27:02.240 Uttam Kumaran: Yeah, for 5 K, and if it’s a month, and I would say, Let’s just do it.
269 00:27:03.570 ⇒ 00:27:08.890 Uttam Kumaran: And yeah, my only thing is like.
270 00:27:09.430 ⇒ 00:27:15.850 Uttam Kumaran: give it to Sahana, if you think she can handle all of it, and then we can even use this as another one where we kind of like start to build.
271 00:27:17.050 ⇒ 00:27:25.619 Uttam Kumaran: We start to build a more concise project plan for stuff like this. She’s capable. So for this, would you go to Michael and be like, create these events, basically or like
272 00:27:25.790 ⇒ 00:27:28.089 Uttam Kumaran: what was like. If you can give me the.
273 00:27:28.510 ⇒ 00:27:32.659 Robert Tseng: Yeah, I probably just have have him have him create the events.
274 00:27:33.720 ⇒ 00:27:39.290 Uttam Kumaran: Okay. So you just like, create these events on these triggers. And then you just work on, create the dashboards once the events are there.
275 00:27:39.540 ⇒ 00:27:40.090 Robert Tseng: Yep.
276 00:27:40.090 ⇒ 00:27:43.290 Uttam Kumaran: Oh, okay, then, that’s that we could. That’s like you could totally hint. There.
277 00:27:44.110 ⇒ 00:27:44.700 Robert Tseng: Yeah.
278 00:27:45.810 ⇒ 00:27:47.830 Uttam Kumaran: Alright. Then, yeah, I would. I would just take it.
279 00:27:48.400 ⇒ 00:27:52.842 Robert Tseng: Okay. Then I’m gonna go back to him and tell him we can adjust adjust things.
280 00:27:53.350 ⇒ 00:27:54.659 Robert Tseng: yeah, I kind of just.
281 00:27:55.900 ⇒ 00:27:59.759 Uttam Kumaran: He wanted. He said he wanted us to do the whole thing for 2 K.
282 00:28:01.530 ⇒ 00:28:03.560 Uttam Kumaran: What is what was what did he say?
283 00:28:03.990 ⇒ 00:28:04.710 Uttam Kumaran: Or he was just like.
284 00:28:04.710 ⇒ 00:28:07.070 Robert Tseng: Yeah, he, he said. He wanted
285 00:28:07.210 ⇒ 00:28:18.161 Robert Tseng: that scope that I sent you for 2 K. Which I mean, this is not this is nothing. This is just the audit. Really, I I think I just price it at 10 k. At that time. But
286 00:28:18.450 ⇒ 00:28:19.270 Uttam Kumaran: Oh, okay.
287 00:28:19.270 ⇒ 00:28:22.449 Robert Tseng: Have changed since then. So I don’t really think it’s
288 00:28:23.190 ⇒ 00:28:25.720 Robert Tseng: but yeah, I we could scale it down.
289 00:28:26.600 ⇒ 00:28:30.240 Uttam Kumaran: Okay, yeah, I mean, I think it’s like, probably 20 or 30 h of work.
290 00:28:32.250 ⇒ 00:28:37.159 Uttam Kumaran: Like, if like, let’s say all in like, if she’s talking to Michael. Set it up, set up dashboards up.
291 00:28:37.770 ⇒ 00:28:39.400 Uttam Kumaran: So that seems okay.
292 00:28:40.630 ⇒ 00:28:41.330 Robert Tseng: Yeah.
293 00:28:45.310 ⇒ 00:28:51.799 Robert Tseng: So I’ll probably just remake this. Well, I’ll I’ll share my message first.st
294 00:28:51.800 ⇒ 00:28:54.550 Uttam Kumaran: Oh, it’s so. W, that’s in figma. Right? Yeah. Okay.
295 00:28:55.840 ⇒ 00:29:04.729 Robert Tseng: Oh, yeah, I wanna I wanna update it. I wanna give him an updated one. Sigma, I mean, I quoted this to him like in early December. This is like, not as outdated at this point.
296 00:29:05.220 ⇒ 00:29:05.810 Uttam Kumaran: Yeah.
297 00:29:07.210 ⇒ 00:29:14.550 Uttam Kumaran: Oh, yeah, yeah. I see. Okay. Well, dude, the ones that you sent him was only 5 K, anyways.
298 00:29:14.550 ⇒ 00:29:16.530 Robert Tseng: No. The one I sent him was 10 K.
299 00:29:17.870 ⇒ 00:29:19.190 Uttam Kumaran: Oh, I wait!
300 00:29:19.630 ⇒ 00:29:20.910 Robert Tseng: 2 plus 8.
301 00:29:21.650 ⇒ 00:29:25.490 Uttam Kumaran: Oh, okay. Oh, you sent him. Okay. Okay. Okay, okay. Never mind. Never mind. Never mind.
302 00:29:25.680 ⇒ 00:29:26.290 Robert Tseng: Yeah.
303 00:29:27.720 ⇒ 00:29:38.639 Robert Tseng: yeah, I just like, kind of I. I messed with it. So like it, the scope was actually just the audit. But I turned it into an audit plus implementation and tried to price it higher at the time.
304 00:29:39.330 ⇒ 00:29:45.110 Robert Tseng: But if you actually read through it, it looks pretty much the same as like what we’re calling the the audit right now.
305 00:29:47.030 ⇒ 00:29:53.449 Uttam Kumaran: And I don’t think 5 K. For the month and then slow. But for me, I would be like.
306 00:29:53.970 ⇒ 00:29:59.070 Uttam Kumaran: I wanna I wanna basically like is this like a 90% Sahana type deal. And I’m okay with that.
307 00:29:59.280 ⇒ 00:30:17.100 Robert Tseng: Yeah, yeah, I have one more lead. That’s like, kind of looking like our helper that just came in this morning. So like, I’m fine. If Sahana is running these like I I’m happy to take, like, you know, 3 to 5 of these a month like I think these are easy to run, and that would be like.
308 00:30:17.380 ⇒ 00:30:18.119 Robert Tseng: you know, that. Send it.
309 00:30:18.120 ⇒ 00:30:28.819 Uttam Kumaran: Exactly. If these are, if these are mainly working with a product, person to create, to establish event, hierarchy, to create the events, and then to create the dashboards perfect, and
310 00:30:28.820 ⇒ 00:30:37.269 Uttam Kumaran: that’s it perfect. And then it basically teases up for the conversation we’re having with our helper. I think.
311 00:30:37.810 ⇒ 00:30:40.820 Uttam Kumaran: on this on this one if they bite for it. I just wanna
312 00:30:41.200 ⇒ 00:30:44.640 Uttam Kumaran: I wanna make sure that we like we almost can
313 00:30:45.200 ⇒ 00:30:46.720 Uttam Kumaran: like have a real have like
314 00:30:47.220 ⇒ 00:30:57.628 Uttam Kumaran: really structured way of like, how to go about these basic tasks for this? And then, yeah, I think we stack it, and then we’ll get a we’ll get a sense from Sahana about what her
315 00:30:58.310 ⇒ 00:30:59.670 Uttam Kumaran: like, what are.
316 00:30:59.790 ⇒ 00:31:04.629 Uttam Kumaran: how much more work she has bandwidth for. And then I have the 2 people that we’re interviewing for so.
317 00:31:04.870 ⇒ 00:31:09.950 Uttam Kumaran: But again, if this is working with Michael too, then it’s probably friendly. Then it doesn’t like. It’ll be totally great.
318 00:31:10.380 ⇒ 00:31:11.000 Robert Tseng: Yeah.
319 00:31:11.640 ⇒ 00:31:13.680 Robert Tseng: Okay. Then I’m gonna get back to him.
320 00:31:16.260 ⇒ 00:31:16.715 Uttam Kumaran: Okay?
321 00:31:24.531 ⇒ 00:31:27.190 Uttam Kumaran: Yeah, that’s kind of it.
322 00:31:31.200 ⇒ 00:31:37.800 Uttam Kumaran: Nico, can we get? Can we get the art helper client page to look like the other pages?
323 00:31:38.190 ⇒ 00:31:38.980 Uttam Kumaran: Yep.
324 00:31:39.380 ⇒ 00:31:40.110 Nicolas Sucari: Sure.
325 00:31:41.300 ⇒ 00:31:45.269 Uttam Kumaran: Or yeah, or I could just ping Marianne to just match it all up.
326 00:31:46.810 ⇒ 00:31:48.020 Nicolas Sucari: Yeah, yeah, okay.
327 00:31:48.020 ⇒ 00:31:48.780 Uttam Kumaran: Alright.
328 00:31:50.670 ⇒ 00:31:54.840 Uttam Kumaran: Okay, yeah. I’m gonna I’m gonna finish up a bunch of stuff for Eden, and then
329 00:31:56.480 ⇒ 00:32:00.780 Uttam Kumaran: maybe, Miguel, I’ll talk to you in the AI Channel about stuff for postgres.
330 00:32:01.560 ⇒ 00:32:02.250 Miguel de Veyra: Good. Yeah.
331 00:32:04.380 ⇒ 00:32:06.640 Uttam Kumaran: Okay, awesome guys.
332 00:32:06.940 ⇒ 00:32:08.510 Robert Tseng: Cool. Alright. See? You guys.
333 00:32:08.510 ⇒ 00:32:09.090 Uttam Kumaran: Thank you.
334 00:32:09.190 ⇒ 00:32:10.170 Nicolas Sucari: Alright, bye.