Meeting Title: Zoom-Meeting Date: 2024-11-14 Meeting participants: Miguel, Casie Aviles, Uttam Kumaran
WEBVTT
1 00:00:15.100 ⇒ 00:00:15.700 Uttam Kumaran: Yo.
2 00:00:16.500 ⇒ 00:00:17.230 Miguel: Hey, guys.
3 00:00:19.530 ⇒ 00:00:20.270 Casie Aviles: A-he!
4 00:00:23.180 ⇒ 00:00:27.710 Uttam Kumaran: Hey? We don’t have to do video, that’s fine. Yeah. So
5 00:00:28.550 ⇒ 00:00:29.980 Uttam Kumaran: there’s
6 00:00:33.362 ⇒ 00:00:39.799 Uttam Kumaran: a couple of things. So yeah, one. I want to just make sure we have
7 00:00:40.280 ⇒ 00:00:41.850 Uttam Kumaran: shit logged somewhere.
8 00:00:43.430 ⇒ 00:00:49.940 Uttam Kumaran: cause we’re dealing with the same problem on the data side where there’s just like a bunch of actions. And I I gotta talk to Nico. But like.
9 00:00:50.360 ⇒ 00:00:55.034 Uttam Kumaran: I just wanna make sure stuff’s logged. Of course, I think we’re gonna get someone who helped in notion
10 00:00:55.360 ⇒ 00:00:57.880 Uttam Kumaran: with this sort of stuff. So
11 00:01:01.260 ⇒ 00:01:04.170 Uttam Kumaran: yeah, 1st thing, I.
12 00:01:04.420 ⇒ 00:01:05.190 Uttam Kumaran: So
13 00:01:05.763 ⇒ 00:01:10.009 Uttam Kumaran: you remember, we were talking to that Brazilian company. And you sent me like basically
14 00:01:11.830 ⇒ 00:01:13.929 Uttam Kumaran: like the summary from the call.
15 00:01:15.030 ⇒ 00:01:21.789 Uttam Kumaran: And I’m just gonna send it in. Zoom here, the guy literally when he picked up the phone. He’s like, you summarize this
16 00:01:21.940 ⇒ 00:01:24.849 Uttam Kumaran: perfectly. Actually, no, this wasn’t what we sent. Hold on.
17 00:01:25.300 ⇒ 00:01:27.049 Uttam Kumaran: This was what we sent
18 00:01:28.119 ⇒ 00:01:29.379 Uttam Kumaran: hold on
19 00:01:31.490 ⇒ 00:01:36.640 Uttam Kumaran: when we sent this summary. He literally was like, this is exactly
20 00:01:36.740 ⇒ 00:01:39.764 Uttam Kumaran: like what we needed.
21 00:01:40.620 ⇒ 00:01:45.990 Uttam Kumaran: So one thing is, I’m getting introduced to a lot of people.
22 00:01:46.524 ⇒ 00:01:51.979 Uttam Kumaran: In the introduction process. It would be so lovely if we can.
23 00:01:52.150 ⇒ 00:01:53.809 Uttam Kumaran: just based on their
24 00:01:53.940 ⇒ 00:01:55.060 Uttam Kumaran: company
25 00:01:55.690 ⇒ 00:02:00.340 Uttam Kumaran: like we can, and what we do, we can come up with like one or 2 things that we could do for them.
26 00:02:01.032 ⇒ 00:02:07.020 Uttam Kumaran: These can be very basic, or these can be more specialized. For example, I’m gonna send you like.
27 00:02:07.140 ⇒ 00:02:08.804 Uttam Kumaran: I’m gonna send you
28 00:02:09.350 ⇒ 00:02:11.230 Uttam Kumaran: an intro that I just got.
29 00:02:11.500 ⇒ 00:02:13.500 Uttam Kumaran: And you guys can take a look at this.
30 00:02:13.905 ⇒ 00:02:23.290 Uttam Kumaran: I get probably 5 to 7 of these a week. And I have to go basically research what these people do and like, figure out how to like.
31 00:02:25.710 ⇒ 00:02:31.210 Uttam Kumaran: send a summary or basically, how do I like craft? An Intro email that like
32 00:02:31.280 ⇒ 00:02:33.476 Uttam Kumaran: can get some clout back from. And we can
33 00:02:35.360 ⇒ 00:02:37.770 Uttam Kumaran: we can start working with. So
34 00:02:38.480 ⇒ 00:02:42.360 Uttam Kumaran: one idea I have is like, how do we build something where I can just send?
35 00:02:42.440 ⇒ 00:02:49.900 Uttam Kumaran: I could probably just send the email into, or, for example, like, if I mark an email as like an intro email.
36 00:02:49.980 ⇒ 00:02:52.740 Uttam Kumaran: or like I, I add a label or something.
37 00:02:52.960 ⇒ 00:03:03.810 Uttam Kumaran: We have some AI process that goes. Research is the person, the site, and then comes up with like, here’s like 5 things that we could probably do for them. I’m we may take some of it. We may not take some of it, but like
38 00:03:04.040 ⇒ 00:03:08.789 Uttam Kumaran: I’m getting so many, I’m getting a bunch of intros from Craig and from Scott.
39 00:03:09.370 ⇒ 00:03:13.529 Uttam Kumaran: I’ll show you one I just got from Scott where he’s like, there’s this company that’s
40 00:03:13.670 ⇒ 00:03:15.890 Uttam Kumaran: doing like AI healthcare.
41 00:03:15.960 ⇒ 00:03:18.880 Uttam Kumaran: There’s another company that’s doing like appointment, scheduling
42 00:03:20.960 ⇒ 00:03:21.890 Uttam Kumaran: So
43 00:03:22.480 ⇒ 00:03:23.852 Uttam Kumaran: that’s 1 idea.
44 00:03:36.990 ⇒ 00:03:39.599 Miguel: We could do the what do you call this?
45 00:03:40.180 ⇒ 00:03:45.200 Miguel: I remember what I proposed to you before, basically like something of like a research assistant.
46 00:03:46.420 ⇒ 00:03:46.999 Miguel: I think that’s.
47 00:03:47.000 ⇒ 00:03:47.500 Uttam Kumaran: Yes.
48 00:03:47.500 ⇒ 00:03:48.479 Miguel: Can do. Yeah.
49 00:03:49.250 ⇒ 00:03:51.270 Uttam Kumaran: I think research assistant would be good.
50 00:03:51.770 ⇒ 00:03:52.650 Uttam Kumaran: Would it?
51 00:03:53.140 ⇒ 00:03:54.467 Uttam Kumaran: Would it have
52 00:03:59.238 ⇒ 00:04:02.730 Uttam Kumaran: like? Would it have context about what we do.
53 00:04:03.260 ⇒ 00:04:10.209 Miguel: Oh, yeah, yeah, it’s I built something like it before, where basically, it’s like a research assistant that’s trained on our, you know.
54 00:04:10.310 ⇒ 00:04:15.099 Miguel: on our data. And then what it does is, you know, it’ll use
55 00:04:15.240 ⇒ 00:04:22.260 Miguel: perplexity to get data their website data Linkedin, to scrape their linkedin and stuff like that.
56 00:04:23.320 ⇒ 00:04:32.489 Miguel: So it’ll have. We’ll have more data to them, and then we’ll probably we can probably also automate the one where it suggests 2 to 3 things that we could help with right?
57 00:04:32.630 ⇒ 00:04:35.939 Miguel: It’s not gonna be accurate, of course, but it’s an educated guess.
58 00:04:35.940 ⇒ 00:04:40.690 Uttam Kumaran: Basically, it’s almost an extension of the sales hub, right? It’s almost like a
59 00:04:41.050 ⇒ 00:04:43.539 Uttam Kumaran: because the sales hub I consider, like
60 00:04:44.240 ⇒ 00:04:57.579 Uttam Kumaran: we have clients that are sold. We have clients that are not sold. We have clients that are in intros, and we want to use a sales hub knowledge engine for everything right, because I think it could use probably the same super base indexes.
61 00:04:59.530 ⇒ 00:05:00.800 Miguel: Yeah, I think so. Yeah.
62 00:05:00.840 ⇒ 00:05:02.600 Miguel: we don’t even have to actually.
63 00:05:03.730 ⇒ 00:05:04.510 Uttam Kumaran: What do you mean?
64 00:05:06.510 ⇒ 00:05:08.970 Miguel: You mean anything. I don’t think we have to use that.
65 00:05:09.520 ⇒ 00:05:10.920 Uttam Kumaran: Yeah, we can use relevance.
66 00:05:10.920 ⇒ 00:05:11.820 Miguel: Yeah, yeah.
67 00:05:11.820 ⇒ 00:05:13.268 Uttam Kumaran: The only thing is
68 00:05:16.230 ⇒ 00:05:18.837 Uttam Kumaran: I mean, the only thing mainly is
69 00:05:19.490 ⇒ 00:05:22.290 Uttam Kumaran: like the knowledge base in Nan isn’t really great.
70 00:05:25.590 ⇒ 00:05:28.069 Miguel: The knowledge base in any 10. I think it was.
71 00:05:30.530 ⇒ 00:05:34.300 Miguel: Oh, yeah, yeah, because we were using small before. Now, we’re using like the large one.
72 00:05:37.110 ⇒ 00:05:37.910 Uttam Kumaran: Okay.
73 00:05:37.910 ⇒ 00:05:39.439 Miguel: Okay, we’ll see the difference.
74 00:05:43.700 ⇒ 00:05:44.460 Casie Aviles: And because.
75 00:05:44.460 ⇒ 00:05:47.859 Uttam Kumaran: I don’t know for me, for me. I like N. 8 and more, because we can.
76 00:05:48.780 ⇒ 00:05:50.330 Uttam Kumaran: We can just sub in
77 00:05:50.420 ⇒ 00:05:55.290 Uttam Kumaran: things. And I also, I want Dude. I want to do the observability on everything. That’s why like.
78 00:05:56.190 ⇒ 00:05:57.150 Uttam Kumaran: because
79 00:05:57.500 ⇒ 00:06:00.759 Uttam Kumaran: on relevance, we’re relying on their system a lot
80 00:06:02.060 ⇒ 00:06:10.849 Uttam Kumaran: I like, if we can see the observability because this is going to be a system like, I’m not going to be the only person using this. We’re gonna hire salespeople that are going to start using this.
81 00:06:11.540 ⇒ 00:06:12.830 Uttam Kumaran: That’s like my.
82 00:06:13.990 ⇒ 00:06:16.620 Uttam Kumaran: that’s my like. Take. But whatever
83 00:06:17.710 ⇒ 00:06:18.890 Uttam Kumaran: for what it’s worth.
84 00:06:18.890 ⇒ 00:06:21.439 Miguel: Yeah, something like a dashboard for everything.
85 00:06:24.110 ⇒ 00:06:33.510 Uttam Kumaran: Well, it’s just like, let’s say, let’s say you, we want to look at all the questions asked by the company to any of our AI agents. Right? It’s gonna be hard to do that. If we have multiple systems.
86 00:06:36.880 ⇒ 00:06:39.460 Miguel: yeah, yeah, we need to centralize everything.
87 00:06:41.600 ⇒ 00:06:44.060 Miguel: I, I’ll send you something with them, actually.
88 00:06:44.140 ⇒ 00:06:45.950 Miguel: this is from.
89 00:06:46.420 ⇒ 00:06:49.169 Miguel: I basically just chat Gpt these.
90 00:06:49.420 ⇒ 00:06:51.510 Miguel: But I’ll send an AI team chat.
91 00:06:53.380 ⇒ 00:06:55.139 Miguel: Actually, it’s too.
92 00:06:59.440 ⇒ 00:07:00.470 Miguel: Oh, yeah.
93 00:07:02.560 ⇒ 00:07:10.969 Miguel: it’s a bit. I’ll I’ll I’ll still fix it. But basically from the email you sent like what you know. It’s gonna be something like this, suggested approach Yada Yada.
94 00:07:13.970 ⇒ 00:07:18.509 Uttam Kumaran: Exactly. I mean, even like I would say, the ideal state is that
95 00:07:19.355 ⇒ 00:07:24.860 Uttam Kumaran: it basically can. The 1st part I write like every time, which is like who are who. Because
96 00:07:24.870 ⇒ 00:07:33.659 Uttam Kumaran: I get intro to people. I get intro to people who are like again, we’re going after Ceos coos. They don’t want to talk to like Rando, so I really have to be like
97 00:07:33.670 ⇒ 00:07:36.879 Uttam Kumaran: yo. Here’s what we do. Here’s what who is who? Here’s who I am
98 00:07:37.350 ⇒ 00:07:42.519 Uttam Kumaran: and like we’re winning. So you should talk to us. And here’s how we can win for you. Basically.
99 00:07:42.650 ⇒ 00:07:43.370 Uttam Kumaran: Yep.
100 00:07:48.500 ⇒ 00:07:49.170 Miguel: Okay.
101 00:07:50.407 ⇒ 00:07:52.670 Miguel: what else do we need to?
102 00:07:54.500 ⇒ 00:07:59.050 Miguel: So there’s 2 them. Do we have to create Demos for this 2 or no, not not yet.
103 00:07:59.940 ⇒ 00:08:02.920 Uttam Kumaran: Demos. Well, here’s the thing. This is why, like
104 00:08:03.020 ⇒ 00:08:05.630 Uttam Kumaran: it’s, this is why I want to talk. Cause I
105 00:08:05.710 ⇒ 00:08:08.700 Uttam Kumaran: it’s gonna be an evolution for us right? Like, if you think about.
106 00:08:08.980 ⇒ 00:08:15.989 Uttam Kumaran: if you think about what the traditional sales process is is we go to a meeting. We learn what their problems. Are we come back?
107 00:08:16.060 ⇒ 00:08:17.680 Uttam Kumaran: We work on a proposal.
108 00:08:17.720 ⇒ 00:08:27.460 Uttam Kumaran: We don’t do anything. Our the current process we have is like we go to a meeting. We learn what they do. We come back. We make a demo. I want us to prep something of a demo before the meeting.
109 00:08:28.610 ⇒ 00:08:29.709 Miguel: Can go home with.
110 00:08:29.830 ⇒ 00:08:30.449 Miguel: Yeah, it’s all.
111 00:08:30.450 ⇒ 00:08:33.493 Uttam Kumaran: Almost like it’s almost like, you know, when you go to
112 00:08:34.789 ⇒ 00:08:39.550 Uttam Kumaran: It’s like when you go to a company demo like in person, and they leave you with like a handbag.
113 00:08:39.669 ⇒ 00:08:41.209 Uttam Kumaran: or they leave you with like
114 00:08:41.330 ⇒ 00:08:42.030 Uttam Kumaran: something.
115 00:08:42.030 ⇒ 00:08:43.049 Miguel: Yeah, yeah.
116 00:08:43.230 ⇒ 00:08:46.860 Uttam Kumaran: That’s what I wanted like. And this again, this doesn’t have to happen.
117 00:08:47.530 ⇒ 00:08:53.069 Uttam Kumaran: I mean, I don’t know. Let’s see, I would love to be like, hey, we made this demo for you. It’s live.
118 00:08:53.240 ⇒ 00:08:56.360 Uttam Kumaran: and it’s@brainforge.ai slash
119 00:08:56.520 ⇒ 00:08:58.260 Uttam Kumaran: company slash Demo.
120 00:08:59.640 ⇒ 00:09:02.539 Uttam Kumaran: I want to present it for today, but you can go home and play with it.
121 00:09:02.830 ⇒ 00:09:05.350 Uttam Kumaran: There’s no consulting company
122 00:09:05.480 ⇒ 00:09:06.949 Uttam Kumaran: that’s doing this right now.
123 00:09:08.220 ⇒ 00:09:14.599 Uttam Kumaran: And dude, you know. Everybody was really impressed by the Hbi demo, which made my like whole world be like holy shit.
124 00:09:14.720 ⇒ 00:09:16.830 Miguel: We need to basically just.
125 00:09:17.420 ⇒ 00:09:20.789 Uttam Kumaran: Yeah, I mean, well, we’re going for a lot of money, but we need to.
126 00:09:20.910 ⇒ 00:09:25.180 Uttam Kumaran: We should come up with some scalable way to produce these Demos pretty quickly, you know.
127 00:09:28.000 ⇒ 00:09:33.389 Uttam Kumaran: Like, for example, I’m if I go to these meetings with Scott it would be great for me to come with a demo.
128 00:09:34.370 ⇒ 00:09:35.410 Miguel: Okay. Yeah.
129 00:09:35.850 ⇒ 00:09:39.939 Uttam Kumaran: I know we we can make all assumptions on everything. But yeah.
130 00:09:44.080 ⇒ 00:09:53.379 Miguel: Yeah. But do we need? I I think we can do the demos. But if it has ui, if it has an entire ui.
131 00:09:53.570 ⇒ 00:09:55.429 Miguel: I think that one’s gonna be hard.
132 00:09:59.000 ⇒ 00:10:00.020 Uttam Kumaran: What do you mean?
133 00:10:00.020 ⇒ 00:10:04.990 Miguel: Like if it has to be something like Hpi. You know Hbi is a lot of circle, but I don’t think it.
134 00:10:04.990 ⇒ 00:10:05.390 Uttam Kumaran: But like.
135 00:10:05.390 ⇒ 00:10:06.700 Miguel: Has to be like that right?
136 00:10:08.270 ⇒ 00:10:11.840 Uttam Kumaran: That’s why I was thinking about. Have you seen this company called
137 00:10:13.368 ⇒ 00:10:15.160 Uttam Kumaran: I’m gonna send it in.
138 00:10:16.340 ⇒ 00:10:18.280 Uttam Kumaran: I’m gonna send it an AI team.
139 00:10:25.430 ⇒ 00:10:26.160 Miguel: Check.
140 00:10:26.380 ⇒ 00:10:32.020 Uttam Kumaran: I think, dude. But like the Hpi demo, what is it? It’s just a it’s just a react express back end with the chat
141 00:10:32.210 ⇒ 00:10:33.320 Uttam Kumaran: and
142 00:10:34.150 ⇒ 00:10:39.229 Uttam Kumaran: the Ui like we can. Just we can. Just what do we do? Swap out the logo, swap out the relevance.
143 00:10:39.710 ⇒ 00:10:41.950 Miguel: Yeah, yeah, now that we have basically.
144 00:10:41.950 ⇒ 00:10:42.350 Uttam Kumaran: Clean.
145 00:10:42.350 ⇒ 00:10:45.219 Miguel: Now all we have to do, because we have the infrastructure
146 00:10:45.360 ⇒ 00:10:49.589 Miguel: is just swap the Ids and the logo.
147 00:10:49.590 ⇒ 00:10:53.490 Uttam Kumaran: It swap. It’s like, swap the logo, swap the Ids, and then.
148 00:10:53.490 ⇒ 00:10:54.049 Miguel: It’s just basic.
149 00:10:54.050 ⇒ 00:10:55.149 Uttam Kumaran: We just have to.
150 00:10:55.290 ⇒ 00:10:58.106 Uttam Kumaran: We just need to make the agent real quick.
151 00:11:00.770 ⇒ 00:11:02.780 Miguel: We’re basically like the flomatic guys.
152 00:11:05.200 ⇒ 00:11:07.769 Uttam Kumaran: So, yeah, I mean, we’re trying to be better than the flomatic guys.
153 00:11:09.413 ⇒ 00:11:10.360 Miguel: Yeah, that.
154 00:11:10.600 ⇒ 00:11:13.119 Miguel: Casey, do you know how to hold in the adapter.
155 00:11:14.400 ⇒ 00:11:19.220 Casie Aviles: No, no, but I’ve tried like grade streamlit and radio.
156 00:11:19.750 ⇒ 00:11:22.477 Miguel: I you have over the weekend to study it.
157 00:11:23.837 ⇒ 00:11:28.220 Miguel: The codes there. Bro. If it’s easy, we’ll just swap it out. Callers.
158 00:11:28.220 ⇒ 00:11:31.380 Uttam Kumaran: But dude. Use AI use cursor. You can write anything.
159 00:11:32.080 ⇒ 00:11:32.470 Casie Aviles: I just.
160 00:11:32.470 ⇒ 00:11:33.980 Miguel: Chat. Gp did half of it.
161 00:11:34.630 ⇒ 00:11:35.856 Uttam Kumaran: Yeah. Dude
162 00:11:37.110 ⇒ 00:11:39.370 Uttam Kumaran: Miguel download cursor.
163 00:11:39.800 ⇒ 00:11:46.959 Uttam Kumaran: I’ll give use the user. I use the azure key cursor. You can literally just say it’ll it’ll write the code for you.
164 00:11:48.780 ⇒ 00:11:50.060 Uttam Kumaran: It’s legit.
165 00:11:51.150 ⇒ 00:11:52.640 Miguel: Okay, I’ll play it up.
166 00:11:53.040 ⇒ 00:11:56.750 Miguel: I think I have that before, but I wasn’t. I don’t know. Maybe it was too early.
167 00:11:56.750 ⇒ 00:11:58.579 Uttam Kumaran: It’s better now than it was last year.
168 00:11:59.000 ⇒ 00:11:59.740 Miguel: Okay. Okay.
169 00:12:00.980 ⇒ 00:12:02.470 Uttam Kumaran: Yeah. It’s way better. Now.
170 00:12:02.930 ⇒ 00:12:05.690 Miguel: Okay, sure, I’ll test it out again. Cursor!
171 00:12:06.240 ⇒ 00:12:08.559 Miguel: I think I still have it installed. I’ll be honest.
172 00:12:10.800 ⇒ 00:12:13.180 Casie Aviles: It’s like Vs code. But with AI right.
173 00:12:13.730 ⇒ 00:12:14.460 Uttam Kumaran: Yes.
174 00:12:15.880 ⇒ 00:12:16.850 Casie Aviles: Okay, yeah. Cool.
175 00:12:18.780 ⇒ 00:12:19.739 Miguel: It’s an id.
176 00:12:21.620 ⇒ 00:12:24.600 Miguel: Okay, yeah, sure, we’ll figure something out.
177 00:12:26.165 ⇒ 00:12:28.479 Miguel: What else do we need to?
178 00:12:28.720 ⇒ 00:12:32.119 Miguel: So we need like a way to elevate. Quick, demo stuff.
179 00:12:32.120 ⇒ 00:12:35.399 Uttam Kumaran: So I’m getting. So I’m I got intro to 2 companies.
180 00:12:35.820 ⇒ 00:12:39.420 Uttam Kumaran: I’m gonna be attending 2 meetings
181 00:12:39.640 ⇒ 00:12:41.449 Uttam Kumaran: in person in Austin.
182 00:12:41.660 ⇒ 00:12:43.380 Uttam Kumaran: where it would be great
183 00:12:44.210 ⇒ 00:12:45.829 Uttam Kumaran: to put together a demo.
184 00:12:47.249 ⇒ 00:12:50.840 Uttam Kumaran: Both of these 2 of those are gonna probably be next week.
185 00:12:53.780 ⇒ 00:12:55.069 Miguel: What day? Next week?
186 00:12:58.770 ⇒ 00:13:03.340 Uttam Kumaran: I don’t know. Oh, I’m also oh, I guess I’m not gonna be in town, so it’ll be on zoom. But I’m not sure yet.
187 00:13:03.570 ⇒ 00:13:07.149 Miguel: Okay. Okay? Cause I I think I’ll also be out of town next week.
188 00:13:08.070 ⇒ 00:13:08.860 Uttam Kumaran: Okay.
189 00:13:09.160 ⇒ 00:13:11.410 Miguel: But I have a connection. So it should be fine.
190 00:13:12.110 ⇒ 00:13:12.680 Uttam Kumaran: Okay.
191 00:13:15.890 ⇒ 00:13:22.450 Uttam Kumaran: I mean, I’m gonna work on some stuff on Saturday, too, cause I want to try to get some of this stuff done. And the voice stuff so.
192 00:13:23.390 ⇒ 00:13:24.410 Miguel: Oh, yeah, yeah.
193 00:13:28.080 ⇒ 00:13:28.770 Miguel: So
194 00:13:32.770 ⇒ 00:13:40.750 Miguel: okay, should we finalize? Like, cause you have, I assume this is the 2, the the ones I sent are the 2 people you’ll meet next week, or is it a different one?
195 00:13:45.150 ⇒ 00:13:48.719 Uttam Kumaran: the 2 here. So let me let me I’m just gonna forward.
196 00:13:50.060 ⇒ 00:13:53.500 Uttam Kumaran: I’m gonna forward both of these emails to you guys.
197 00:14:28.970 ⇒ 00:14:30.320 Uttam Kumaran: Okay, I just
198 00:14:30.440 ⇒ 00:14:31.530 Uttam Kumaran: sent them.
199 00:14:32.690 ⇒ 00:14:33.840 Uttam Kumaran: and
200 00:14:34.810 ⇒ 00:14:36.809 Uttam Kumaran: I also sent the message
201 00:14:37.710 ⇒ 00:14:38.840 Uttam Kumaran: from
202 00:14:41.770 ⇒ 00:14:44.730 Uttam Kumaran: Scott. But I will send it again here.
203 00:15:06.520 ⇒ 00:15:11.460 Miguel: Oh, yeah, this one was. This was the thing, basically, that I gave to the AI
204 00:15:17.840 ⇒ 00:15:20.870 Miguel: ABC is a company name, or is that the placeholder.
205 00:15:20.870 ⇒ 00:15:22.259 Uttam Kumaran: That’s the company name.
206 00:15:22.330 ⇒ 00:15:23.170 Miguel: Of cook
207 00:15:24.718 ⇒ 00:15:31.620 Miguel: cover, customer support and internal communications initiative. I think the for the for one, I think we could show them voice
208 00:15:32.930 ⇒ 00:15:36.699 Miguel: like a chat. Bot, of course, but also a snippet of voice
209 00:15:41.190 ⇒ 00:15:46.899 Miguel: on the internal Communications initiative. Maybe this could be any. Then
210 00:15:49.030 ⇒ 00:15:50.059 Miguel: what do you think.
211 00:15:51.900 ⇒ 00:15:52.700 Uttam Kumaran: Yes.
212 00:15:52.940 ⇒ 00:15:54.380 Uttam Kumaran: that would be great.
213 00:15:56.980 ⇒ 00:16:02.330 Miguel: So the way I’m thinking for internal communications initiative is like our idea before utumn. Where.
214 00:16:02.450 ⇒ 00:16:06.550 Miguel: for example, right? A Pm. Or someone in the decision making role
215 00:16:07.110 ⇒ 00:16:10.520 Miguel: can just ask questions about certain projects.
216 00:16:10.640 ⇒ 00:16:13.180 Miguel: It’s cause. It’s just for Demo. So basically.
217 00:16:13.220 ⇒ 00:16:18.729 Miguel: hey, what’s the status of Stella? What’s the status of vitaco. And they don’t actually have to, you know.
218 00:16:19.120 ⇒ 00:16:28.659 Miguel: look for the people involved. Because every communication, every everything basically email slack messages goes into that knowledge base. I think that’s something we could demo.
219 00:16:32.090 ⇒ 00:16:36.169 Uttam Kumaran: That’s a good one. Yeah. So I mean, I can. We can demo that because that’s just ours right.
220 00:16:36.170 ⇒ 00:16:36.810 Miguel: Yeah.
221 00:16:38.100 ⇒ 00:16:39.799 Uttam Kumaran: Easy for me to demo just on slack.
222 00:16:40.280 ⇒ 00:16:44.080 Miguel: Yeah, cause there’s basically 3 things in here.
223 00:16:44.450 ⇒ 00:16:50.230 Miguel: Customer support is text and voice. And then for internal communications, I think that should be our demo.
224 00:16:53.310 ⇒ 00:16:53.900 Uttam Kumaran: Okay.
225 00:16:54.290 ⇒ 00:17:05.220 Miguel: And then a meeting with Ray Wolf. Though you mentioned you wanted they want to do mental health counseling and therapy. Have some challenges around client onboarding and insurance billing this one. I
226 00:17:05.500 ⇒ 00:17:07.510 Miguel: I have to think of it.
227 00:17:08.490 ⇒ 00:17:11.849 Miguel: Okay, therapy. And how wait? What did AI say?
228 00:17:12.109 ⇒ 00:17:12.609 Miguel: Cause I.
229 00:17:12.619 ⇒ 00:17:20.329 Uttam Kumaran: I mean, I think it would be, I think, if we get the if we get the brain forge phone number working. That’s a great demo, right.
230 00:17:20.329 ⇒ 00:17:21.419 Miguel: Yeah, yeah, yeah.
231 00:17:21.730 ⇒ 00:17:23.950 Uttam Kumaran: Because then we can customize one for
232 00:17:24.020 ⇒ 00:17:26.440 Uttam Kumaran: medical. We can customize one for
233 00:17:26.690 ⇒ 00:17:30.870 Uttam Kumaran: whatever like, for appointment. Scheduling we can be like. This is a fake one, you know.
234 00:17:31.290 ⇒ 00:17:34.609 Miguel: Yep, yep, they do all the mental health
235 00:17:37.500 ⇒ 00:17:42.680 Miguel: counseling and therapy and have some challenges around client onboarding and insurance billing.
236 00:17:48.300 ⇒ 00:18:03.449 Miguel: I’m not sure, because I’m not sure what the problem is like from the State. From your point of view, some challenges around client onboarding so and insurance billing. I would assume. That’s volume, right? There’s too many, and they can’t keep track.
237 00:18:03.870 ⇒ 00:18:06.050 Uttam Kumaran: Maybe that’s like some sort of Ocr.
238 00:18:06.280 ⇒ 00:18:10.750 Miguel: Yeah, I mean, yeah. Cause I the pro, the problem isn’t clear. So it’s hard to, you know.
239 00:18:11.000 ⇒ 00:18:12.290 Miguel: Take a solution
240 00:18:12.410 ⇒ 00:18:16.450 Miguel: for cause. This special challenges around client onboarding.
241 00:18:16.550 ⇒ 00:18:23.330 Miguel: Do we need to improve their onboarding one, or do they? Do we need to provide like an agent, for, you know, to help assist the onboarding.
242 00:18:24.490 ⇒ 00:18:28.710 Miguel: Right? I I’m not sure. But yeah, I guess. Well, that’s what the call is for
243 00:18:30.346 ⇒ 00:18:35.379 Miguel: insurance billing. Yeah. But yeah, at least we have like a demo in mind, for you know.
244 00:18:35.910 ⇒ 00:18:36.970 Miguel: for one.
245 00:18:37.080 ⇒ 00:18:39.150 Miguel: for 2, we’ll need more details.
246 00:18:40.800 ⇒ 00:18:44.849 Miguel: What’s Hc. By the way, you mentioned you wanted to get into Hc healthcare.
247 00:18:45.450 ⇒ 00:18:46.180 Uttam Kumaran: Healthcare.
248 00:18:46.180 ⇒ 00:18:47.110 Miguel: Okay. Okay.
249 00:18:47.840 ⇒ 00:18:49.429 Miguel: Mental health. Okay.
250 00:19:00.690 ⇒ 00:19:07.690 Uttam Kumaran: Cause for the healthcare one. I’m gonna just we’re gonna post. We’re posting some medical stuff this week and next week, so I can just send them that
251 00:19:08.755 ⇒ 00:19:16.190 Uttam Kumaran: but do you see? You gotta see what I mean, which is like if we come to the table prepared, we have a much higher chance.
252 00:19:16.360 ⇒ 00:19:17.120 Miguel: Yep, yep.
253 00:19:21.290 ⇒ 00:19:24.300 Miguel: I mean. The result from Hbi was kinda insane.
254 00:19:25.410 ⇒ 00:19:26.300 Uttam Kumaran: Yeah, I’m
255 00:19:26.450 ⇒ 00:19:30.959 Uttam Kumaran: and again, that was our 1st go at this like full funnel thing, right where we like
256 00:19:30.970 ⇒ 00:19:34.020 Uttam Kumaran: started from 0, we built the thing we got the
257 00:19:34.220 ⇒ 00:19:36.620 Uttam Kumaran: so the next one we gotta go.
258 00:19:36.940 ⇒ 00:19:37.989 Miguel: Yeah, even harder.
259 00:19:37.990 ⇒ 00:19:39.950 Uttam Kumaran: We’re gonna go faster.
260 00:19:43.840 ⇒ 00:19:47.510 Miguel: Okay, profile the customer internal communications.
261 00:19:49.140 ⇒ 00:19:50.929 Miguel: Okay? And then
262 00:19:52.530 ⇒ 00:19:55.339 Miguel: we can just use vapi for customer support.
263 00:19:55.862 ⇒ 00:19:58.229 Miguel: Do you have the website of this ABC company.
264 00:20:00.070 ⇒ 00:20:03.899 Miguel: or basically like a brief background on what they do cause. I’m not familiar.
265 00:20:04.620 ⇒ 00:20:10.309 Uttam Kumaran: Yeah. So ABC is like a home care. They do like Hvac cleaning
266 00:20:11.050 ⇒ 00:20:12.410 Uttam Kumaran: stuff like that.
267 00:20:13.588 ⇒ 00:20:16.029 Uttam Kumaran: I’m gonna send you another
268 00:20:25.570 ⇒ 00:20:31.180 Uttam Kumaran: a look up ABC home and commercial.com here. I’m just gonna send. I’m gonna send this to you, too.
269 00:20:35.430 ⇒ 00:20:37.339 Miguel: It’s been Texas. Yeah, I think I found it.
270 00:20:43.817 ⇒ 00:20:45.840 Uttam Kumaran: Casey, I invited you to Zoom
271 00:20:46.220 ⇒ 00:20:48.540 Uttam Kumaran: and Miguel. I also invited you to zoom too.
272 00:20:50.340 ⇒ 00:20:51.020 Miguel: Okay.
273 00:20:51.410 ⇒ 00:20:52.430 Casie Aviles: Yeah, I saw it.
274 00:20:53.280 ⇒ 00:20:53.810 Miguel: Oh!
275 00:20:53.810 ⇒ 00:20:54.219 Uttam Kumaran: And then.
276 00:20:54.220 ⇒ 00:20:54.940 Miguel: Pressed, content.
277 00:20:54.940 ⇒ 00:20:59.082 Uttam Kumaran: Let me know. Once you’re there, I’ll give you the. I’ll give you the role so you can
278 00:21:01.910 ⇒ 00:21:06.206 Uttam Kumaran: so you can add whatever the
279 00:21:08.740 ⇒ 00:21:11.080 Uttam Kumaran: what’s it called? Oh, get access to Api.
280 00:21:11.510 ⇒ 00:21:12.500 Miguel: Okay, okay.
281 00:21:13.510 ⇒ 00:21:14.870 Miguel: what’s your website?
282 00:21:20.470 ⇒ 00:21:24.549 Uttam Kumaran: And then I’m gonna give both of you guys like higher slack access.
283 00:21:44.240 ⇒ 00:21:45.939 Miguel: Okay, I see. So that
284 00:21:46.660 ⇒ 00:21:48.070 Miguel: so services?
285 00:21:48.340 ⇒ 00:21:50.630 Miguel: Oh, they have a chat bot in their website.
286 00:21:53.990 ⇒ 00:21:56.439 Miguel: I’m an existing customer. Let’s see
287 00:21:57.040 ⇒ 00:21:59.870 Miguel: what is the address of your ABC. Account.
288 00:22:00.960 ⇒ 00:22:02.380 Miguel: What are they using.
289 00:22:12.810 ⇒ 00:22:13.857 Uttam Kumaran: Yeah. And then we’re
290 00:22:14.560 ⇒ 00:22:18.519 Uttam Kumaran: We’re like, super over on zoom credits. So
291 00:22:18.990 ⇒ 00:22:22.230 Uttam Kumaran: figure that out, or I’m paying a lot of money.
292 00:22:26.490 ⇒ 00:22:28.560 Uttam Kumaran: And that’s my bad. Anyways.
293 00:22:33.580 ⇒ 00:22:35.859 Miguel: Okay, it’s a traditional Chatbot.
294 00:22:39.300 ⇒ 00:22:41.900 Uttam Kumaran: Oh, I got to run.
295 00:22:43.200 ⇒ 00:22:43.690 Miguel: Okay. But.
296 00:22:43.690 ⇒ 00:22:44.480 Uttam Kumaran: That’s a
297 00:22:44.610 ⇒ 00:22:48.939 Uttam Kumaran: you guys want to stay on. I’m just gonna chat and I’m just. I’ll just chat with you guys in slack.
298 00:22:48.940 ⇒ 00:22:50.059 Miguel: Okay, sure. Sure.
299 00:22:50.130 ⇒ 00:22:52.530 Miguel: I’ll plan something out with Casey.
300 00:22:53.050 ⇒ 00:22:54.680 Uttam Kumaran: Okay, I’m gonna make you host.
301 00:22:54.840 ⇒ 00:22:59.989 Uttam Kumaran: Yeah. And then if you just wanna put stuff in notion that’s perfect so that we can track.
302 00:23:00.410 ⇒ 00:23:01.439 Miguel: Okay, sure. Sure.
303 00:23:01.460 ⇒ 00:23:02.730 Miguel: Thanks for Tim. Have a good one.
304 00:23:02.730 ⇒ 00:23:03.690 Uttam Kumaran: Thanks, dude.
305 00:23:11.610 ⇒ 00:23:13.929 Miguel: This meeting is being recorded
306 00:23:14.470 ⇒ 00:23:16.060 Miguel: stole me, but no slack.
307 00:23:17.950 ⇒ 00:23:19.119 Casie Aviles: Yeah, but dialo.